Name: Montreal Marriott Chateau Champlain
Address: 1050 de la Gauchetiere West, Montreal, H3B 4C9, CA

10/10

Exceptional

29 Jul 2026

Gabriela

Amazing room! Very modern, and spacious. Very close location to the Bell Center and near two Starbucks and other coffee shops. Very close walking distance to shopping streets. Would highly recommend to anyone looking for a stay in Montreal !

10/10

Exceptional

29 Jul 2026

Jennifer

Nice hotel ,shower is nice ,breakfast buffet is good ,walkable to a lot of places, close to the train station /metro

10/10

Exceptional

28 Jul 2026

sequoyah

Good place. Partially my fault but thought something so fancy would have a pool.

10/10

Exceptional

27 Jul 2026

Gregg

The staff was amazing. They were professional and very kind. Check-in and check-out was quick and smooth. The room was very clean and the elevators were fantastic. One of the best hotels we stayed at during our trip to four cities in Canada. We were very impressed with the hotel and services.

10/10

Exceptional

26 Jul 2026

Jaime

Close to everything

6/10

Pleasant

26 Jul 2026

Michael

By B

10/10

Exceptional

26 Jul 2026

Louis

This is probably the best hotel I've ever stayed in. Good bed, good pillows, spacious room. The modern touchscreen elevators surprised us, but not as much as the ultra-powerful multi-jet shower: it was so pleasant I could have stayed in it for an hour!

10/10

Exceptional

25 Jul 2026

Gordon

Centrally located
Attentive staff
Excellent breakfast

8/10

Excellent

24 Jul 2026

Michele

Overall excellent experience. Staff was great. Gym was great. Location was perfect.
However, one criticism are the beds were extra hard and the pillows were extremely soft. To the point of not getting a good nights rest.

10/10

Exceptional

24 Jul 2026

Lisa

Excellent location , great staff, very clean, would come back for sure ..

10/10

Exceptional

24 Jul 2026

Daniel

Just stayed 5 nights with my 17 yo daughter. We had very pleasant & professional interactions with all of the front desk staff. Walid pleasantly welcomed us late at night, Aaron rescued my daughter when she needed feminine products unexpectedly late in the evening with pharmacies closed. Thank you to both. The housekeeping staff kept our room meticulously clean and I really appreciated that the hotel had carpet helping keep the hallways quiet while we slept in because of our west coast time schedule. The bellhops in the front of the building always greeted us as we entered or exited and the restaurant staff were hard- working and helpful. The young man working the omelette station at the breakfast buffet could not have been more friendly even when faced with an endless line. 2 minor drawbacks for me- 1. Marriott’s beds are pretty firm- I sleep better on a softer mattress. 2. The breakfast buffet was average- it worked well the one day we needed it but I am relieved I didn’t sign up for it with my booking. Overall, we enjoyed our stay and appreciated the hotel location.

8/10

Excellent

24 Jul 2026

sofia

La habitación que nos tocó al principio olía a húmedo , luego se fue alejando el olor

10/10

Exceptional

24 Jul 2026

Kelly

Very convenient as it’s just next to the via rail train station. Clean and comfortable stay. No complains

10/10

Exceptional

24 Jul 2026

Catherine

Well worth the extra for a club room. It feels spacious and being on a higher floor gives you great views of Montreal. You also get access to the M club Lounge with free drinks and snacks throughout the day.

8/10

Excellent

23 Jul 2026

WAI LUN

The location is good. Room is spacious. However, the car park is super expensive. I would recommend don’t drive if you stay in this hotel. I was very regret…

10/10

Exceptional

23 Jul 2026

Andi

Highly recommended

10/10

Exceptional

19 Jul 2026

Nadine

Honestly best place for the money close to the Old Montreal. We were close to the shops, the Bell center, good food, easy parking, great rooms. Really enjoyed our stay!

Family

10/10

Exceptional

18 Jul 2026

John

Loved the rooftop bar. Cool vibe. The showers are the absolute best. The rooms could use fans though… slight musty smell.

Friends

10/10

Exceptional

16 Jul 2026

Mukul

Whenever i visit Montreal I prefer staying here because of its amenities and location

Family

10/10

Exceptional

14 Jul 2026

Chloé

Emplacement près de tout les incontournables

Friends

10/10

Exceptional

14 Jul 2026

Tyrell

Friendly and helpful staff and a beautifully maintained property.

Family

10/10

Exceptional

13 Jul 2026

Al

Never nice property. The staff was exceptionally helpful. Res enjoyed the interaction with the whole staff.

Partner

10/10

Exceptional

13 Jul 2026

Scottie Lenard

Our stay here was great. I can't speak on the bar, because I didn't visit. The room was clean and comfortable. What makes this hotel special, is that you are close to everything.

10/10

Exceptional

13 Jul 2026

oceane

Très bel endroit, c’est la deuxième fois que je viens c’est toujours aussi beau, le personnel est adorable et le buffet déjeuner vraiment très bon. Nous avons découvert la terrasse et c’était une très belle surprise.

Partner

10/10

Exceptional

12 Jul 2026

Tony

Very clean and spacious room
Very pleased

Partner

6/10

Pleasant

12 Jul 2026

Donald

Les ascenseurs font énormément de bruit

Self

10/10

Exceptional

12 Jul 2026

Michael

Great hotel

10/10

Exceptional

12 Jul 2026

Amery Kristelle

The room was very clean and spacious.

Family_with_children

10/10

Exceptional

12 Jul 2026

Morghan

Lovely view from the windows and very easy to park in the garage connected to the building. Great for a concert at the Bell Centre!

Friends

10/10

Exceptional

12 Jul 2026

Kevin

Everything

Family

8/10

Excellent

11 Jul 2026

hamed

The hotel is located in a good area, but the only issue was that the room service was closed at 10 p.m.

Family_with_children

10/10

Exceptional

10 Jul 2026

Felicia

Great location and staff is great!

Family

10/10

Exceptional

09 Jul 2026

Casey

Absolutely LOVED my stay here!

6/10

Pleasant

09 Jul 2026

Markeya

I’ve stayed here several times over the past 15 years or so (I used to drive up from Boston during foliage season) and the last time I stayed was pre-pandemic (2019). It’s been awhile and obviously the property has changed. I was very disappointed w/ our first morning of room service where our drink orders were cancelled as if drinks weren’t available, but truthfully their POS system was down & they should’ve just been honest about that. I paid in the room with my card & they charged the room anyway. And the final straw was the cleaning team not taking the breakfast tray or take out bags the next day-leaving rotting food in our otherwise fully serviced room.
That’s just odd and disgusting. When I called down to let them know that I placed the tray of breakfast & take out bags at our door to be picked up, they claimed they would send someone up to gather it. An entire day goes by and NOTHING WAS TAKEN. By evening, our neighbors put their McDonald’s bags out for pick up. Still, nothing over night. I call AGIAN and they claimed it will be picked up and was not for several hours! How gross! Did they expect guests to find a dumpster to place their own trash??? I’m an avid traveler (have been to 40+ countries in my 46 years on this planet) & grew up as such. I’ve never had this issue.
On a better note, the terrace bartender was friendly, personable & welcoming. Thanks Carlito! The bartenders that relieved him and the server team were “meh” at best & inattentive at worst.

8/10

Excellent

09 Jul 2026

Sarah

Fast and friendly check-in. Good variety of foods at breakfast. A self-serve coffee/espresso machine should be added. Great views. Comfortable bed. Fast elevators. AC worked. Good storage in room. Room well designed.

Partner

10/10

Exceptional

08 Jul 2026

Andrea

Well located, elegant hotel.

Partner

10/10

Exceptional

08 Jul 2026

Stephane

Great location with walking distance to many attractions. Will definitely return.

Partner

10/10

Exceptional

07 Jul 2026

Nathalie

Très bon service, bonne nourriture et très belle hôtel très propre. Chaque fois que nous irons à Montréal sa sera notre hôtel.

Partner

10/10

Exceptional

06 Jul 2026

Vincenzo

It's in the middle or close to everything Montreal is about

Family_with_children

10/10

Exceptional

06 Jul 2026

Susan

Well located hotel close to train station and restaurants. Within walking distance of pier

Friends

10/10

Exceptional

06 Jul 2026

Anthony

Great location
Accommodation very clean and well maintained
Parking your vehicle is expensive $36 to $48/day

Family

10/10

Exceptional

05 Jul 2026

Nodira

Great service

Partner

10/10

Exceptional

05 Jul 2026

Wai keng

Nice hotel, good location.

Family

8/10

Excellent

05 Jul 2026

Hervé

Chambre très propre, mais il manquait une serviette de bain

Partner

10/10

Exceptional

05 Jul 2026

Bria

My friends and I loved the convenience of this hotel to Subway transportation being within the building. We found the concierge to be very helpful as it was our 1st time in Montreal. We loved the bar staff/food/drinks and were there at least twice a day! The rooms were good! Nice lighting with big windows. Bathrooms seem like they could use some updates but that would be my only criticism.

Friends

10/10

Exceptional

05 Jul 2026

Karen

I found all of the staff at the hotel to be helpful, responsive, and quick to remedy issues. For example, I had forgotten to tell them when I checked in, that I'm allergic to feathers - down, particularly. When I realized my mistake, and told them, they fixed it immediately. The people who worked behind the bar in the restaurant were wonderful, too. A great experience. My room had the BEST view of Montreal!

Friends

10/10

Exceptional

04 Jul 2026

RAVINDRA

Enjoyed the view of the park and Peter the Valet attended was fantastic and made us feel welcome. He recommended several great places to eat, and made our stay more enjoyable.

Family_with_children

10/10

Exceptional

04 Jul 2026

Evelyne Fiona

Top of the top

Partner

10/10

Exceptional

04 Jul 2026

Sharod

Excellent hotel. Hotel is up to date on technology and is super clean with a fine bar and restaurant. Gym facilities are great. Everything is amazing.

Partner

10/10

Exceptional

03 Jul 2026

KAGAN

Amazing modern flawlessly maintained property!
Absolutely will stay there again!

10/10

Exceptional

02 Jul 2026

Dan

Thoroughly enjoyed the stay while visiting Montreal. Amazing staff! Clean, comfortable rooms. In hotel lounge features great food and drinks. Located in the center of everything.

Partner

10/10

Exceptional

02 Jul 2026

Jasmine

I recently had the absolute pleasure of staying at the Marriott Chateau Champlain in Montreal for my birthday, and I cannot say enough wonderful things about my experience. From the moment I arrived, the hospitality was next-level. The entire staff was incredibly pleasant, welcoming, and went out of their way to ensure my birthday trip felt special and stress-free.

A massive thank you to the housekeeping team—they were truly great! My room was meticulously cleaned and refreshed to perfection every single day, which made coming back to the hotel after exploring the city such a comfort.

On top of the immaculate service, the amenities were flawless. The Wi-Fi worked great and was incredibly fast, which made planning my daily itineraries smooth and seamless.

If you are looking for a beautiful, pristine, and exceptionally hospitable place to stay while visiting Montreal, I cannot recommend the Marriott Chateau Champlain enough. They truly made my birthday unforgettable, and I will absolutely be staying here again!

Family

6/10

Pleasant

01 Jul 2026

Ruth-Ann

The hotel needs an update. Loud ACs in rooms. Mildew present in washrooms. Breadcrumbs in my room. Don’t get a room by the elevator as you won’t sleep.

Staff are nice and helpful but there is only so much they can do with a worn hotel.

Overpriced for the value. An ok 4 star on the lower end.

Self

10/10

Exceptional

30 Jun 2026

Kyle

The room was clean and the location was fantastic

Self

10/10

Exceptional

30 Jun 2026

Mukarwaka

The room was clean. The housekeeping service was good.

Family

10/10

Exceptional

30 Jun 2026

Beatrice

The staff were very friendly and welcoming. The hotel was well situated for our needs.

Family

10/10

Exceptional

28 Jun 2026

Valerie

Beautiful hotel.

Family

8/10

Excellent

28 Jun 2026

Patrick

Overall very good stay. Staff were professional and helpful.
Only issues are no pool and there is no ramp at the front of the hotel to bring up your suitcase or if you are not mobile.

Partner

10/10

Exceptional

27 Jun 2026

Briona

⭐⭐⭐⭐⭐

I had a wonderful stay at this hotel in Montreal! The location was perfect close to great restaurants, shopping, and many of the city’s attractions. The staff was friendly, welcoming, and always willing to help. The room was clean, comfortable, and well maintained, making it easy to relax after a day of exploring. Montreal itself was incredible, and this hotel made the experience even better. I would definitely stay here again and highly recommend it to anyone visiting the city!

Friends

10/10

Exceptional

26 Jun 2026

Simran Kaur

.

2/10

Poor

25 Jun 2026

Pia Melissa

Nice hotel but staff (bell boys, receptionists ) were not friendly and polite. Location could be better. It more than 20 minutes walk to get to Old Montreal where you want to go if you’re a tourist in Montreal. Room service was great. Very different experience from what I’m used to when staying at Marriott hotels .

Partner

10/10

Exceptional

25 Jun 2026

Yanet

Good room excellent view Excelente staff , good breakfast but finish early and the staff is not to friendly if you arrive 20 mint before closed , very bad behavior , they look need to eat in rush , the only bad experience the rest ok

Family_with_children

10/10

Exceptional

24 Jun 2026

Xueqing

Good staff

Family

10/10

Exceptional

24 Jun 2026

Yukiko

Located between downtown and the old town, and with direct access to the metro from the hotel's basement, this hotel boasts an ideal location for sightseeing in Montreal.

Furthermore, the breakfast buffet at Restaurant Lloyd is fantastic; while the variety isn't extensive, the high quality of the ingredients makes for a truly memorable day.

I think I could have relaxed even more if there had been slippers in the room.

Partner

10/10

Exceptional

23 Jun 2026

edyta

Great hotel , perfect location . Check in was a bit a problem .. long line not enough people working at the desk , but beyond that everything else was great !

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Kelly

Great stay. Everyone we interacted with was so kind and helpful ! Great location, beautiful rooms and over all building. Truly appreciate the attention to detail staff took to an allergy I have.

Partner

4/10

Poor

22 Jun 2026

Corinne

Notez que ma note est en conséquence de mes points suivants :

Premièrement, dès mon arrivée, j’ai soulevé un point important quant à ma réservation. Ils ont pris le paiement d’un séjour de 3 nuits deux fois sur ma carte. Un montant qui est toujours bloqué aujourd’hui. Le 11 juin était le paiement et aujourd’hui le 22 juin, j’ai toujours cette transaction en double au montant de 1435,53$.

Notez qu’il est dise que c’est absolument normal dans leur cas de prendre le paiement en double, c’est une garantie, CEPENDANT à nulle part c’est noté ce point. Je trouve ça assez majeur comme point et surtout au niveau des finances de chacun. On planifie un budget et séjour et quand ça arrive disons que c’est rarement prévu de prendre un séjour en double dans l’équation. $ J’ai discuté avec plusieurs personne depuis et rien ne change et bouge. Tout ce qui est dit c’est que c’est normal. Ça ne l’est pas quand ça prend autant de temps et que ça touche au portefeuille des gens.

Deuxièmement, la douche est horrible. La pression de l’hôtel est clairement à revoir.

La pression de l’eau coupe la peau et pourrait aveugler quelqu’un. J’ai eu l’eau dans les yeux et je vous jure que ce n’est pas une douche acceptable et sécuritaire.

Enfin, les machines à boisson gazeuse sur les étages sont toutes vides. Notre expérience a été d’aller sur 3 étages différents pour trouver du Pepsi. Après trois étage. Nous sommes retournés à notre chambre et avons décidé d’aller en acheter à l’extérieur.

Friends

10/10

Exceptional

22 Jun 2026

Sylvie

Room was clean and comfortable. Conveniently located near the train station.

Family_with_children

10/10

Exceptional

21 Jun 2026

Bryan

Excellent location.

Family_with_children

6/10

Pleasant

21 Jun 2026

Chantale

The room and facility was clean however, I book a room with a king bed however they put us on a room with 2 small bed, we did’t want i, we ask to be moved somwhere else but thay said they were booked so I think we are done with Marriot moving forward. I will not be staying at Marriot again if there other better Hotels near by

Partner

10/10

Exceptional

21 Jun 2026

Mark

!

10/10

Exceptional

19 Jun 2026

Danielle

Beautiful hotel in the perfect walkable location.

Self

2/10

Poor

17 Jun 2026

leo

Serious Safety Concerns and Unacceptable Staff Response

My experience at the Marriott Chateau Champlin was deeply disappointing and concerning. Despite paying for premium parking directly in front of the hotel, my car was nearly stolen. The same night, the vehicle of another guest at the same hotel was almost taken again in the garage the hotel recommended. This raises serious questions about the safety of the property and surrounding area.

Hotel staff communication was inconsistent and unhelpful. I was told a police report would be initiated on my behalf, only to be informed later that it was my responsibility. Security does not actively monitor cameras, and there was no sense of urgency regarding guest safety.

I was promised a call from the hotel manager, but never received one. I was also informed he does not work weekends, leaving no management support during critical situations.

Due to the lack of safety and inadequate staff response, I checked out the same day. I cannot recommend this hotel to anyone prioritizing security or reliable customer service.

Family_with_children

10/10

Exceptional

16 Jun 2026

Kyle

Loved it!!!!

Partner

10/10

Exceptional

14 Jun 2026

Marie-pier

Clean room and plaisant staff! Love the location

Family_with_children

10/10

Exceptional

10 Jun 2026

Hiba

Beautiful room view, was the highlight of the stay. Clean rooms, and very friendly staff.

Family

8/10

Excellent

09 Jun 2026

Robert

Quiet, comfortable room. Elevators, although seemingly to have capacity for scanning room cards, did not utilise this function, so not as safe feeling as it could be.
Nice seeming restaurant, but we were turned about as they wanted to set up for dinner early afternoon - disappointing. Otherwise a pleasant stay.

Partner

10/10

Exceptional

08 Jun 2026

Sandra

Staff was friendly and helpful. Room was spacious and comfortable.

Self

8/10

Excellent

07 Jun 2026

Sarah

We loved the location, room size, amenities and overall friendliness of the hotel staff. Besides one grumpy waiter in the breakfast area, everyone was very welcoming and helpful. The gym is huge and we loved the restaurant on the rooftop patio/terrace. My only complaint/concern is the sliding barn door for the bathroom. It offers almost no privacy if you’re using the toilet. You can hear everything from the room so just keep that in mind depending on who you are sharing the room with. I’d stay here again with family as I loved the central location.

Friends

10/10

Exceptional

05 Jun 2026

Adrian

Great location! Would definitely stay here again! 😊

Friends

8/10

Excellent

01 Jun 2026

Adam

It was a clean nice room with a wonderful breakfast. The gym was amazing too. The only downside was not enough floor space for a family of four.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Bonnie

Clean, comfortable beds, great city view, friendly staff, and, good restaurant, Lloyd’s. Being on train/underground line isn’t a real advantage.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Jenna

Amazing stay!! Absolutely beautiful hotel located in the most accessible area of Montreal!!!

Partner

10/10

Exceptional

31 May 2026

Javier Guillermo

Nos gusto mucho el hotel, con una excelente ubicación a muchos lugares importantes que conocer y tiendas de compras

Friends_and_family Family

10/10

Exceptional

27 May 2026

Véronique

Staff très accueillant. Notre chambre n’étant pas prête à notre arrivée nous avons reçu une boisson gratuite au resto-bar pour patienter. Possibilité de garder nos valises après notre Check-out sans frais supplémentaire. Très propre

Friends

8/10

Excellent

24 May 2026

Randal

Only problem was house cleaning.

Partner

10/10

Exceptional

23 May 2026

Ingrid

Clean rooms and amazing staff! Room service was 10/10

Partner

8/10

Excellent

22 May 2026

Samuel

clean room

Friends

4/10

Poor

21 May 2026

Deborah

This hotel just has charm, great location, great shopping, wonderful restaurants , rooms beautiful, staff amazing

Partner

10/10

Exceptional

20 May 2026

Sepehr

Very worth every penny…..

Partner

10/10

Exceptional

19 May 2026

Emily

Excellent location. Room was impeccably clean and I enjoyed the coffee bar.

Business

10/10

Exceptional

18 May 2026

Jaime

Upon arriving, we were welcomed with positivity and smiles from the staff. When returning to our room we had fresh sheets and new towels ready for us and a super clean room every day. Breakfast was under $40 per person for buffet breakfast, we were told breakfast ends at 10:30am so something to keep in mind for rainy mornings where finding a breakfast restaurant outside of the hotel. Old Montreal is 20 minutes away walking so we knew we wanted to stay in downtown.

We will be visiting Montreal again and would prefer to stay here over anywhere else. Thank you Montreal Marriot!! Hope to see you again soon

Partner

10/10

Exceptional

18 May 2026

Sabreen

Love it….

Friends

6/10

Pleasant

18 May 2026

Gilles

Unfortunately, our experience at the hotel was disappointing. The front desk staff were unfriendly and not very helpful, and the same attitude was reflected by the bell boys. Service at the restaurant was also rough and unwelcoming, which made the overall stay feel uncomfortable. There is definitely a lot of room for improvement in customer service.

Family

10/10

Exceptional

17 May 2026

Magdalen

Excellent location,amazing view of the city!

Partner

6/10

Pleasant

17 May 2026

Isabelle

Très bel hôtel et très propre. Nous avions demander une chambre pour 4. Chambre non préparée pour 4 personnes (2 bouteilles d’eau, deux verres à café, de serviette pour la douche). Pas adapté à notre demande. La réception nous fait patienter jusqu’à 16h car nous avions demandé d’attendre pour la chambre au 25e étage. À 16h03, ils l’avaient déjà donné. Très fâchant. Nous avons eu au 16e.

Friends

6/10

Pleasant

17 May 2026

Robert

Check-in was poor ... Only one person on the desk. We waited for over a half hour.
The room was cold. Seems they must have flipped the system to summer and air conditioning and we tried to turn the heat up but to no avail.
Lastly .. the shower pressure was too strong. I took a beating in there.
Other than that all else was good. But considering the price I felt I didn't get our money's worth.

Partner

10/10

Exceptional

13 May 2026

Luigi

Convenient location, friendly staff

Business

10/10

Exceptional

11 May 2026

Kathleen

Great brekkie!