Le Nouvel Hotel

Canada , Montreal-QC
Montréal, boul. René-Lévesque O., 1740
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100 reviews shown

10/10

Exceptional

05 May 2026

behrad

Friendly staff and good rooms

8/10

Excellent

05 May 2026

Ariyeh

The property and th

10/10

Exceptional

05 May 2026

Corinna

Staff was

4/10

Poor

03 May 2026

France

Room was very nicely decorated. Couch and the room overall had a strange smell. There was only enough hot water for one shower in the morning which was shocking. There was nothing offered but a sorry to hear when it was reported that there was no hot water.

10/10

Exceptional

03 May 2026

Abraham

Great convenient location

Self

8/10

Excellent

03 May 2026

Emilie

It was good

Partner

6/10

Pleasant

03 May 2026

Jenna

Room was nice. Comfy bed. Very clean.

But...the restaurant wasnt open, no bar, gift shop was closed, vending machine was broken, staff didnt seem to care. Absolutely not worth the money until they get the amenities up and running.

Partner

10/10

Exceptional

03 May 2026

Brittany

Room was wonderful and quiet with good walking distance to the centre bell, as well as plenty of food options. I was very happy with this and the availability of parking. I will definitely consider for future trips to centre bell.

Partner

8/10

Excellent

03 May 2026

Tracey

Good location, and nice clean hotel

Friends

10/10

Exceptional

02 May 2026

Jolan

👍

Self

8/10

Excellent

01 May 2026

kamel

Bon séjour dans l'ensemble.

Partner

8/10

Excellent

01 May 2026

Georgia

If was a great stay ….clean and the people was very helpful. Only thing I had to say is that there was no ice on the floor we were on.

6/10

Pleasant

30 Apr 2026

Jorge

Overall I didn’t mind staying at this hotel, the two main things I was dissatisfied with are firstly, the ac in the room did not work, luckily it wasn’t too hot or cold for the duration of my stay, secondly the room I was in had transparent blinds that let a lot of light through from the parking lot, other than that the hotel met my needs and surely I just got one of the lesser rooms of all they have to offer. For the affordable price and location it was good enough

Self

10/10

Exceptional

30 Apr 2026

SHARON

clean room, the location is great.

Friends

10/10

Exceptional

30 Apr 2026

Felicia

The hotel was good it was close to everything... The staff was nice.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Jeff

Front desk staff are great!

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Melissa

Très belle hôtel c'était ma première fois et je compte bien y retourner.

Partner

2/10

Poor

29 Apr 2026

NOAH

We were placed in a condo building when we were told it would be a proper hotel. The hallways and our unit smelled of heavy cigarette smoke.

Family_with_children

10/10

Exceptional

28 Apr 2026

Starr

Room was a very generous size. Very well appointed with lots of room to move. Bed was very comfy. Bathroom was large and modern super clean . Great location, very walkable. I will definitely stay here again.

Partner

10/10

Exceptional

27 Apr 2026

Jason

Location was great for the Bell center

Family

6/10

Pleasant

27 Apr 2026

Maria

If you are staying one night it may be a good option. But if you want to relax for a couple of days I would suggest another hotel. With better amenities and better hygiene. Location is not bad as it is easy to access public transit. They charged us doable and thankfully my husband saw it the same night and another staff member helped us solving the problem. They also charged for an additional “service”, that second staff member also deleted that extra charge. We don’t recommend it and won’t stay here again.

10/10

Exceptional

27 Apr 2026

Brigitte

Très bon accueil.
Melody a pris le soin de nous installer au 8 étage , plus calme car notre arrivée correspondait à un soir de match de hockey ..

Partner

10/10

Exceptional

27 Apr 2026

francois

The loft are great rooms!

10/10

Exceptional

26 Apr 2026

Emily

Easy check in, room as described and friendly staff.

Partner

10/10

Exceptional

26 Apr 2026

Marvin

No issues with the location or the establishment. Very friendly staff as well.
Great buffet breakfast too.

Self

8/10

Excellent

26 Apr 2026

alonzo

Everything was great.

Friends

8/10

Excellent

25 Apr 2026

Milliam

Great stay

8/10

Excellent

25 Apr 2026

Trevor

Nice place to stay downtown. Building was under renovations when we stayed there so hard to give a honest review, we look forward to staying there again once the renovations are all complete

Family_with_children

10/10

Exceptional

25 Apr 2026

Patricia

Fantastic locations! Rooms are beautiful and staff was wonderful!!!

Friends

8/10

Excellent

25 Apr 2026

Catherine

Près du centre Bell

Family

6/10

Pleasant

23 Apr 2026

tomasia

The restaurant was under construction (which was not indicated when booking) so that was a disappointment.
The rooms (standard) need a major upgrade and maintenance. The bathroom door was broken. The shower head had to be replaced while there and the duvet also had to be replaced. The parking pass didn’t work the entire trip as well.
Great location but again in need of a major upgrade.

Family_with_children

8/10

Excellent

22 Apr 2026

Isabelle

Bien en général! Manque d'oreillers et de couverture d'appoint dans la chambre.

Partner

10/10

Exceptional

22 Apr 2026

Mary Louise

Good condition, rooms are clean but noisy with renovations

Self

10/10

Exceptional

22 Apr 2026

Jean-Michel

Needed last minute accommodations due to flooding. Hotel was in pristine condition. Beds were extremely comfortable and temperature control in room worked perfectly. Staff were helpful and courteous. Hotel was located in central location with easy access to train station. Rates were quite reasonable. Would recommend to all friends and family.

Family

8/10

Excellent

20 Apr 2026

Fran

My room was large, bright and comfortable. Daily housekeeping was very good, especially during the week.Great location. Access to transit excellent, also easy to walk to all of downtown. Some construction going on inside so sometimes noisy in main areas. I would have liked to be able to get a light breakfast of coffee and toast rather than only have option of $20++ for a buffet. My biggest concern was lack of warmth in the reception staff. I was there for two weeks and the only time staff spoke to me or even acknowledged me with a smile was when I approached the desk. Staff didn't acknowledge me or other guests either when we/they passed in the hall or when I sat in the lobby to knit each day. Eye contact and smiles would have gone a long way to personalise my stay.

Self

8/10

Excellent

20 Apr 2026

Alan

Hotel is nice enough, and the location is good. The amenities are not great, only place to get water was a vending machine that was mostly empty.

The blackout curtains in the room didn’t fit, they were too short, and the room was above the main advertising lights outside. I was glad I had my eye mask from the aircraft.

Self

6/10

Pleasant

19 Apr 2026

John

I took some stars off, because the site was undergoing renovations while I was there. The staff was wonderful. Overall, I look forward to going back after the renovations are completed.

Partner

10/10

Exceptional

18 Apr 2026

Kabir

Great place

10/10

Exceptional

18 Apr 2026

Lynn

Excellent location. Friendly knowledgeable staff.

Family

10/10

Exceptional

18 Apr 2026

Andrew

Great location

6/10

Pleasant

17 Apr 2026

Angeli

No kettle in the room. No complimentary teas/coffee pods. Very long process for check in. But staff was welcoming and friendly.

Friends_and_family Friends

10/10

Exceptional

16 Apr 2026

Rachel

Great hotel with the Bell Centre in walking distance. Parking is also super easy! Room had everything you could need.

Partner

6/10

Pleasant

16 Apr 2026

Chris

Clean and good location, but confusing layout of the hotel and a bit disorganized. The breakfast was awful and the maid walked in at 8am.

Partner

10/10

Exceptional

15 Apr 2026

Jackie

Great value

6/10

Pleasant

14 Apr 2026

Terrence

My wife and I stayed in an Admiral Loft #132 for 4 nights in early April 2026. Unit needed maintenance on kitchenette faucets, bathroom faucet handles would spin 360 degrees when using them. Tried to use the jetted spa tub on our last night - faucet handle fell off in my hand and the jets did not work - maintenance was contacted and confirmed all the issues we had - we were offered to charge rooms but we were leaving next morning at 4:00 am for an early flight - so no point in doing that.
We were told hotel manger would reach out to offer compensation the next day - but he did not - I had to contact him myself the following day - he did offer to refund 1 night’s stay after some negotiations.
Also the on-site restaurant was under renovation and closed - back entrance was also under construction and not accessible - doors were removed and pallets of tiles were stacked in guest walking areas - not ideal. Not a great experience for us and we would not recommend staying here.

Partner

10/10

Exceptional

13 Apr 2026

Deonte

Stayed in a loft, that was kept clean. The loft included silverware, cookware, and dinnerware ready for use.

Partner

10/10

Exceptional

13 Apr 2026

Sarah

Hotel and room were very clean, renovations look great!

Partner

10/10

Exceptional

13 Apr 2026

Joseph

The staff was helpful, rooms were nice and clean.

Partner

10/10

Exceptional

13 Apr 2026

Derek

yes everything was satisfactory.

Business

6/10

Pleasant

12 Apr 2026

Patrick

Le Français n'était pas mis en valeur et la réception était d'une approche froide.

Partner

10/10

Exceptional

12 Apr 2026

Kaitlin

Great hotel

Partner

6/10

Pleasant

12 Apr 2026

michelle

The hotel is undergoing renovations, they did not disclose to me at check in that the restaurant was moved to the other end of the hotel with reduced hours. I went down at 845pm for dinner and was told that they were closed when it is advertised it is open until 10pm and that room service is available until 10pm as well. I read other reviews where people did not have to pay for parking however there was a fee per night to park and there was trouble with the ticketing system and not opening the gate to exit or enter which was frustrating. There is also an Avis car rental and the hotel is an extended stay so it can be quite busy at times. The staff are friendly and my room was clean and spacious. It is about a 10-15 minute walk to get a coffee, pharmacy, or bar/restaurant.

Self

8/10

Excellent

11 Apr 2026

ELENA

Convenient location, clean rooms

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Danila

Highly recommended! (and I will book it again).

Family

6/10

Pleasant

10 Apr 2026

jordan

Hotel with a lot of promise. Once the construction is done it will be very nice.

4/10

Poor

08 Apr 2026

richard

we arrived early said room not ready. said come back in an hour we were told it was not ready again. that was at 2,55 pm woman did not even look at computer. at three shift change went to new girl to ask when room would be ready she looked at computer and it had been ready.we called the day before and they told us if room ready we could check in. plus smelled od pot. the whole time.

Family

6/10

Pleasant

08 Apr 2026

Leeann

I wish i would have known that the restaurant and bar were not available other than. Breakfast i would have booked else where as that was important to me and my family and why i choose this hotel

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Linda

This is my 3rd time staying at this hotel and i choose ot everytime bacause i know it's clean and well kept with friendly staff. The location is close to everything you need at walking distance. I park in the underground parking and my car doesnt move till its time to leave. Will stay here again next time i go. Whenever that may be

Self

10/10

Exceptional

05 Apr 2026

Etidal

Hotel is so clean, breakfast amazing , staff so cooperative.

Family

6/10

Pleasant

05 Apr 2026

Susan

Good value, location and comfy beds.

10/10

Exceptional

05 Apr 2026

Kristel

Everything was perfect!!

Family

6/10

Pleasant

05 Apr 2026

Kristy

The stay was fine but pricy for what it offers. However they are under renovations, the gym wasn’t useable and breakfast was NOT included when i thought it was like many other hotels advertise. Not sure I would be back.

10/10

Exceptional

04 Apr 2026

johanne

Les chambres sont propres, les lits confortables et le personnel très accueillant! Près des magasins et des restos (à pied)

Partner

10/10

Exceptional

04 Apr 2026

Karen

Clean room. Very large.

Friends_and_family Friends

2/10

Poor

03 Apr 2026

Manarf

I don’t like it

Partner

6/10

Pleasant

02 Apr 2026

Kit Ming

Pros: The location was convenient and the staff was friendly and tried to be helpful.

Cons: The parking garage was cramped and labryinthine. The lobby is still under construction so it was loud and cluttered. The hotel is a bit dated, check in was a slow process and the elevators were loud and slow. I found a hair on a \"clean\" towel. The thermostat didn't work in 1 of our rooms and wouldn't go above 18°C. We had a plumbing issue right before heading out for the evening and I couldn't reach a human being for 20+ minutes (tried calling housekeeping and maintenance).

Family_with_children

10/10

Exceptional

29 Mar 2026

Richard

The front desk staff are always so warm and welcoming. It is a great way to start your stay. The lobby renovations look great.

Family

8/10

Excellent

28 Mar 2026

Stephanie

Parking was in a parking garage so the weather didn’t matter. The room was clean. There was construction happening in the lobby but it was still accessible.

Family

10/10

Exceptional

28 Mar 2026

Michael

Major renovations going on, but only a minor inconvenience. Price and location are tough to beat. Stay here several times a year. Always clean and a great experience

8/10

Excellent

28 Mar 2026

Shelley

The hotel was being renovated during our stay, but I didn't find it impacted our stay for the most part. The only part that i find they should tell people is that with the restaurant being closed, the breakfast is no better than what many hotels offer for free and it cost us $23.00 + tx.
Outside of that, the stay was great, the location was perfect and the staff were really nice. Will stay there again.

Family

10/10

Exceptional

28 Mar 2026

Lorraine

The breakfast was ok, but to expensive for un couple. There was no menu.

Family

10/10

Exceptional

27 Mar 2026

David T.

Place was very nicevl but most of the amenities were closed or moved due to ongoing construction. We were not advised before booking but nevertheless the proce was good the room was perfect and very hospitable staff.

Friends

6/10

Pleasant

25 Mar 2026

Muhammad

The stay was overall decent, but there were a couple of issues that affected the experience. The towels provided had visible stains, which was disappointing and raised concerns about cleanliness. Additionally, the refrigerator in the room made a noticeable grinding noise whenever the compressor turned on—likely due to it touching something improperly. The noise would stop if the fridge was slightly moved, but it was still inconvenient. Addressing these issues would definitely improve the overall guest experience.

Family_with_children

10/10

Exceptional

25 Mar 2026

Sujith

Wifi okay - under construction. Kind staff all around

8/10

Excellent

24 Mar 2026

Jonathan

It is a difficult review because the property is going through a major renovation of all the common areas which may make a big difference once completed. The main disappointment was that this was promoted as a 4 star hotel, which it clearly is not. However we got a very large king suite which allowed us much comfort and the ability to host friends and family during our week long stay. The kitchenette was adequate without some basics such as an oven pan or dish towels or full size coffee mugs. However requests were fulfilled by staff. Another interesting point is that the suites are in a different tower from the regular hotel so I can’t speak to the regular hotel. The suites however are a mix of hotel and privately owned. Sound insulation was not great between rooms and poor to the hallway, but we were okay in spite of some crying babies and a neighbour intent on hammering at 11pm. The hotel cannot act on noise complaints of the privately owned units. We did fine despite this though my parents in another unit were easily relocated. The onsite underground parking is very tight on level one but better below that. Overall I found the large suite excellent value for such a convenient downtown location.

Family

10/10

Exceptional

24 Mar 2026

Carol

Great experience!. Came to Montreal for surgery, stayed here for a week. Due to surgery, we had some extra requests than normal. Staff accomodated us with everything we asked for. They were truly wonderful. Room was bright and spacious, which was so helpful as had to move around with a walker after surgery.
Yes the main floor lobby was under construction so front doors weren't available, but the temporary set up at the back doors worked out great. All in all, we thoroughly enjoyed our stay!

Partner

10/10

Exceptional

23 Mar 2026

Shailender

Had a gym! Small but worked for basic resistance and cardio!

Friends_and_family Family

4/10

Poor

23 Mar 2026

Anne

Hi, They are in the middle of extensive lobby renovations and staff were great. The parking was easy and convenient. Location was good for Bell Centre. The building smelt in area of rooms smelt bad with dated rooms and carpet. No breakfast or restaurant on site.

Family_with_children

2/10

Poor

23 Mar 2026

Eileen

Our room was assigned to condo side of the property. As soon as we walked we realized why the price was significantly lower compared all the other hotels around the area due to on going renovations. The condo side of property is really aged in need of repairs and the hallways are really dark not very clean. We decided not to stay as my family didn't feel safe so decided to check-out the same night we checked in. We will not be booking again.

Family_with_children

2/10

Poor

23 Mar 2026

Devin

Looks like the halls have never been vacuumed by our room / tv didn’t work properly even after a mechanic came / although a non smoking hotel felt like we were smoking a cigarette while other guests were smoking in their room.

10/10

Exceptional

22 Mar 2026

Spinney

We went for a Canadians game. The hotel is in a great location. The room was nice! I had emailed after booking and requested to be on the top floor with a good view, we were put on level 12 with a corner suite. The staff was nice. They were under renovations but everything was still really clean. Only thing I’d complain about was the breakfast buffet. It’s either full buffet for like $24 or nothing, If you just want something light there was no option unless you want to pay $24 for toast or fruit or yogurt, I don’t know if it was because the buffet was not in the restaurant due to the renovations or if it is always that way. We walked and found a cafe.

2/10

Poor

21 Mar 2026

David

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Olga

Currently, they are undergoing heavy renovation. The lobby has no furniture and is messy with construction supplies. Entrance from the back of the hotel.
The room was renovated. I would say ok, beds are comfortable, the room is clean. The bathroom is clean but small. Nespresso machine with coffee cups provided. However, no soundproof door with a big gap at the bottom. You can hear everything so loud from the hallway like it's next to your bed.
They have underground parking, but no suggestions for a pickup truck like the Ford F150 to go there, because the clearance is only 5.8 \". Outside parking is limited for first come first serve.
Breakfast was overpriced and not worth it. All fruits were dry as they stayed there 2-3 days no touch. They supply eggs and ham and bacon, but for $20+ you can get a freshly made delicious breakfast at any breakfast place around.

Family_with_children

6/10

Pleasant

20 Mar 2026

Kenneth

Too scared to look, the whole lobby and main floor was under renovation

Family

10/10

Exceptional

19 Mar 2026

Paul

Property was undergoing renovations but didnt cause any issues. No noise. Great location. Clean rooms. Comfy beds. Friendly staff! Very accomodating. Short walk to Bell Centre, shopping, food.

Family

4/10

Poor

19 Mar 2026

Jennifer

I was in there three days, the first two days' room was good and the staff was kind, we went to Quebec and came back to after 2days, but the staff of the last third date was so rude, even she did not say thank you or hello even check out time, she was listening to music or radio, she ignore our son's saying and she gave us poor room which was expensive rather first two days room.

Family_with_children

8/10

Excellent

19 Mar 2026

Jennifer

The staff was kind and good, the property was clean, but there are still under renovation.

10/10

Exceptional

19 Mar 2026

Kennis

Friendly staff

Partner

10/10

Exceptional

18 Mar 2026

Patricia

The staff were very friendly and helpful. The room was clean and spacious. I would definitely stay hete again.

Partner

10/10

Exceptional

17 Mar 2026

Charlene

Clean room. Large room with nice bathroom and kitchenette. Great location. Easy walk to Bell Centre. Great value

6/10

Pleasant

17 Mar 2026

Georgia

Location was great, parking on site. Our room was spacious and fine except toilet never worked properly the entire time we were there over the weekend. Sheets could use a refresh - they were old and scratchy. Otherwise, good potential in this hotel but needs some work.

Family

6/10

Pleasant

17 Mar 2026

Nicole

Prior to our stay, we received a few messages from the hotel that the lobby would be under renovations from Dec 1, 2025-Feb 28, 2026 and that, during this time, the entrance would be relocated to the back of the building. These dates didn’t affect our stay so we didn’t think much of it, but we were very surprised to arrive and find the construction was still underway weeks later. The room was adequate for the price, but the rest of the hotel was in some disrepair. The elevators were dingy and we had trouble checking in because there were issues with the computer systems. Every morning, we were woken by banging noises coming from below around 6:30 AM — we’re not sure if this was related to the construction but it for difficulties sleeping. From what we can see, the lobby will be nice and modern, and daily progress can be seen, albeit slow. We just wish the hotel could have been more transparent about their renovation timelines — no construction was mentioned at the time of booking and even up to the day of check-in, the hotel told renovations were finished.

Partner

8/10

Excellent

16 Mar 2026

Emily

Clean room, good location

Partner

10/10

Exceptional

16 Mar 2026

Dina

Excellent studio room, perfect location, and very friendly and professional staff.

Self

2/10

Poor

16 Mar 2026

Terry

The pictures and what you actually get is totally not the same. It's ok at best

Partner

4/10

Poor

16 Mar 2026

Shelly

I want to apologize for the review that I am going to write, but I want to be honest. I understand that there are renovations that are being completed but this was not stated when I booked. It listed that there was a restaurant for breakfast. We looked and we were sent in circles. There were signs but no restaurant.

10/10

Exceptional

15 Mar 2026

Richard

My son and I came up to stay in Montreal to attend the Journey concert. We planned to come up on a wednesday, which was the evening of the concert, however, there was an ice storm predicted so we drove up on tuesday. When I checked in, I asked if I could get the same room a day early and they said yes. Unfortunately, I paid nearly half of the cost for 3 days just for an extra day. On a brighter note, because I had booked through Expedia and had a VIP booking, I saved at least 35 to 38 dollars per day as I did not have to pay for parking.

In regard to the property, they are in the midst of a renovation of the entire reservation area. The Workman there did a great job and there was really no inconvenience at all.

Family

4/10

Poor

15 Mar 2026

Michael

Hotel is undergoing major renovations, quite dirty and messy. The gym was horrible, very dirty and most equipment not useable/broken. If you are taller than 5’10 you won’t be able to stand under the showers.

8/10

Excellent

15 Mar 2026

John

Nice place, friendly staff.

8/10

Excellent

13 Mar 2026

Stéphane

Will be ok went refu