Name: Chateau Versailles
Address: 1659 Sherbrooke Street West, Montreal, H3H 1E5, CA

10/10

Exceptional

03 Aug 2026

Melanie

Beautiful building, comfy beds, helpful staff and amazing location.

10/10

Exceptional

02 Aug 2026

FLEURDELIZ

Clean room, friendly and accomodating staff especially Ingrid. Breakfast was good.
Had an enjoyable stay.

6/10

Pleasant

01 Aug 2026

Maria

Full of character, but definitely a dated building. Clean enough and good enough for spending nights in after long days. Breakfast was a good bonus. Staff could be more helpful and personable. They tried to claim they didn’t have our Tesla key card when we were picking up our car from their valet service. Didn’t expect the gaslighting.. turned out they had it after all and became apologetic (but only after we said we had a baby waiting in the car).

10/10

Exceptional

30 Jul 2026

Tasha

Great location, friendly and extremely helpful staff, clean rooms!

Breakfast included boiled eggs, bagels/toast, yogurt (luke warm at times), fruit salad, cereal, sliced ham, cheese and a few other things! Definitely enough to fill you up.

We were able to keep our luggage there before we checked in, and they even let us keep it there after check out until our flight. It was extremely helpful!

We had a fireplace in our room. It didnt work, but we didnt need it anyway (and we didnt inform them as it wasnt a big deal so im sure they would have fixed it had we mentioned it!)

Also great air conditioning! Will absolutely be back! :)

6/10

Pleasant

30 Jul 2026

Shamim

Lamps weren't working. When we arrived we called for assistance. They just put in an extension cord but that didn't solved the issue of two outlets not working so we had reduced outlets to use beside the bed. Bed was very squeaky too.

No counter space in washroom and very harsh bright white bulbs with no shades on them.

Breakfast was \"meh\"
Parking is expensive at $40night

Good location though and espresso machine and drinks in room was nice.

8/10

Excellent

28 Jul 2026

Neil

Room was large but had a few issues. AC was very noisy and could not be turned off. Tv needed repairing. No tables left when we went down for breakfast. Breakfast was only fair.

6/10

Pleasant

27 Jul 2026

Marc

Overall, our stay was acceptable, and while we did find a cockroach in the room, I recognize that can occasionally happen in a city hotel.

That said, there were several shortcomings that impacted our experience. The hotel does not have an elevator, which wasn’t a deal-breaker but is something that should be disclosed before booking. There was no complimentary water in the room, the carpets appeared worn and in need of a thorough cleaning or replacement, and the breakfast area was poorly maintained, with dirty plates left on every table.

Another frustration was the parking. It operates on a first-come, first-served basis, which would have been helpful to know before our arrival so we could plan accordingly.

Most disappointing, however, was our interaction with the front desk. When we raised these concerns, the response was unapologetic and somewhat confrontational. A more understanding and customer-focused approach would have gone a long way toward improving our overall impression of the hotel.

4/10

Poor

26 Jul 2026

Marvin

This review has 2 components: The hotel review and Expedia’s own complicity through its errors and omissions as a travel agency.
CHATEAU VERSAILLES: was given a room in the basement below ground level. The stairs and condition of the common areas was dirty and not worthy of an alleged 4 star rating. The room was moldy and smelled of musty air and bleach, peeling paint and old, scuffed furnishings. When I complained I was advised that this was the only room remaining and to stay or leave but no refund would be issued since it was booked on Expedia. The manager was stand offish and insensitive to the problem even after acknowledging the room had issues. We were then contacted after I complained to Expedia in writing that the accommodations were substandard and was offered a downgraded smaller room the 2nd day we were there. We declined and rode it out. In Paris, the French call rub down areas “Bidonvilles”. I suggest they rename this place ‘Chateau Bidonville’—much more worthy of its condition.
EXPEDIA: I have been using Expedia for at least 15 years and travel often enough to earn Platinum tier status. The platinum tier is nothing more than a marketing ploy as no property has ever offered an upgrade or any special VIP service. Furthermore, Expedia provided little or no customer service when advised of the true condition of the property. Expedia did no vetting of same and upon review, saw that the “last room” available ploy was used on previous Expedia customers here.

6/10

Pleasant

26 Jul 2026

Anna-Marie

You can’t beat the location, very friendly staff, price point and included breakfast. Although the room served its purpose of two beds and a bathroom, there was much to be desired. The pictures on the website (or the ones posted on Expedia) are not actually of the average room. Our average room had a mini fridge that appeared to be from the 90s. The walls had so many dents, and missing drywall, having never been attended to, the counter in the bathroom and tile in the shower had major cracks. Many of the outlets scattered throughout the room didn’t work or could barely hold a two prong device in place. Bathroom light switch faceplate was cracked (such an easy, cheap fix). There was a random telephone jack in our bathroom, again could have been replaced with a solid faceplate. One morning I woke up to a caterpillar crawling down the door frame of the bathroom (keep in mind there are no windows). Overall, The bathroom was really in bad shape.
Again, it is absolutely nothing to do with the staff because they were fabulous and can only work with what they have and/or the budget by the owner of the hotel.
I would give this place a 2.5/5 at best.

8/10

Excellent

26 Jul 2026

Marissa

This was our second time staying at this property due to the location and price. It’s not fancy, but it’s a unique property and decent value. We did have an issue with our room on the first night as we were placed in room 206 which is on the first floor right next to the lobby. We were unable to sleep at all due to the constant noise of people coming and going. We talked to the staff at the front desk the next morning and they moved us to a different room, which we greatly appreciated. Rooms 206 and 223 should not be used for guests unless they are offered a significant discount! Those 2 rooms are not comparable to anything else on the property and unreasonable to expect anyone to sleep in them for the same price as other rooms. Besides that, it is a good hotel that could use some updates but overall a good stay.

6/10

Pleasant

26 Jul 2026

shabesh

The room had a musky smell like an old carpet. I notified the front desk staff multiple times who assured management was aware and maintenance would look at it, but the issue wasn’t resolved. I stayed there for two days.

6/10

Pleasant

25 Jul 2026

Margaret

Charmless. Old. Needs help. The bright stop is the staff is lovely and friendly. Location is close to metro and a several diverse dinning options. Best we’re comfortable and clean but overall the hotel is tired. No lobby to sit in, breakfast is meh but free. For the price you can do better. Also stairs only! If you have mobility issues choose differently.

10/10

Exceptional

24 Jul 2026

ardeen

I like quiet and small . I would return .

10/10

Exceptional

21 Jul 2026

Melissa

Great location! Loved the original historical structures! Room was clean, staff were helpful.Breakfast was good . Would totally stay again .

8/10

Excellent

20 Jul 2026

Shriprema

The room was clean! It was beautiful!! It felt like we were living in a manor! Beautiful and periodic interiors. But since its an old building its not very stroller friendly or accessible friendly! The building does not have elevators. It does not have free parking( valet parking is available but costs 40 cad a day). It didn't have a kettle or oven in the room, however there is a common oven to use and kettle is given upon request. If you are travelling without kid and dont mind the small amenities missing, but loveeeee European architecture and old buildings this is the place for you!! But if you have babies think twice.

8/10

Excellent

20 Jul 2026

wayne

The property is quality and attractive. The rooms are clean and spacious. The breakfast was fine but the times that it was available were exceptional. Having breakfast available past 10 am is nice.

We did have an issue as our train was delayed and we got in exceptionally late as a result. The night auditor had called out sick. So the check-in was kind of a terrible experience but that was because of everything going wrong. I do not think this was the norm of the hotel.

Family

10/10

Exceptional

20 Jul 2026

Nicholas

Good hotel in a convenient location to access shops and restaurants within a short walk, and the quayside within 40 mins.

Partner

10/10

Exceptional

19 Jul 2026

Janelle

Friendly staff, located in good part of mtl

Self

8/10

Excellent

19 Jul 2026

Ion

Stayed here many times, but this time noticed the overall cleanliness and upkeep has really slipped !! the room was very clean, but the common areas left a lot to be desired

Self

6/10

Pleasant

17 Jul 2026

Scott

Location is amazing, your one block away from the metro and from there you can go everywhere, very convenient. But if your looking for modern amenities, look elsewhere. The air conditioning is non existent, now I understand that it's an older property with old world charm, however, it is 2026, air conditioning is a must. Our bar fridge didn't work, and the tv didn't work as well the second night of our trip. The bathroom is extremely small, and difficult to navigate. It's unusable if more than 1 person wants to get ready at the same time, so keep that in mind. So I guess if you need a place to crash that has a great location, it'll do. If you'll spend any other time in your room, I'd look elsewhere.

Friends

4/10

Poor

16 Jul 2026

Amanda

Genuinely disappointing stay. I’m almost six months pregnant, and our room’s bathroom was so cramped my feet hit the wall using the toilet, unworkable for me or my 6’5” partner. When I raised it at the front desk, staff laughed and said they were fully booked, so I’d have to wait.

No lift, so heavy luggage up and down stairs throughout. Breakfast was a thin continental spread: watery yoghurt, cold meats, cheese, bagels, cereals no eggs; if you’re gluten-free, you’re left with fruit and yoghurt.

The welcome letter invites you to “let us know if anything would make your stay more comfortable.” When I did, I was laughed at. We’d planned to extend but left and stayed elsewhere. Convenient location, but I can’t recommend it — especially for pregnant travellers.

10/10

Exceptional

15 Jul 2026

Curtis

A very nice hotel for a very reasonable price. It is an older building that has been updated with modern features (other than an elevator), the location is convenient to shopping and restaurants and the staff is very professional and pleasant.

Partner

8/10

Excellent

15 Jul 2026

Kevin

The only issue we had was that there was no parking available without valet service.

Partner

10/10

Exceptional

14 Jul 2026

Peter

Great spot

10/10

Exceptional

13 Jul 2026

Michael

Great location for downtown Montreal. Chateau Versailles was a lovely old property that has been well maintained. Staff were friendly and helpful. It was great to be able to pay for valet parking during our stay. Breakfast was plentiful with a good choice of options.

Partner

8/10

Excellent

12 Jul 2026

Katherine

Close to centre bell and crescent street, but no parking except valet

Family

10/10

Exceptional

11 Jul 2026

Annie

J'y retournerai ! C'était parfait 👌

Friends

8/10

Excellent

10 Jul 2026

Laura

Well located hotel, comfortable bed, pleasant staff.

Self

10/10

Exceptional

10 Jul 2026

Yan

A great hotel with a great vibe, very helpful employees and a fantastic location. It's old but it only adds to It's charms. Clean rooms, nice amenities and the breakfast was just right.

Partner

8/10

Excellent

09 Jul 2026

Diana

Centrally located. Early to get to and to travel to local destinations. Rooms clean staff friendly and breakfast is very good.

Partner

4/10

Poor

09 Jul 2026

Lauryn

The property had charm, but it wasn’t up to what you would expect. The breakfast is a small selection with cold eggs, ham, and some cereal with two juice selection and only two kinds of herbal tea. There is no access to a microwave in the room or in the dining room. The room was small and the building is historic so there is a lot of creaking and such. There is not suitable ac with no fan in the rooms just central air with main controls our room remained at 26 degrees at the lowest, despite talking with the staff and the maintenance person came with a temp gun and said it worked and then left. The room was significantly warmer even than the hallway as well as another guest room was much colder then ours. The thermostat would not stay at the temperature selected as I suspect it’s not per room it’s per building. I would not recommend staying here in the warmer months as it’s way to hot so you will not sleep well. With advertised AC it is a paid amenity that we did not get to enjoy. The staff are also on the phone during check in without explaining much while they do it. I will not be back.

Partner

10/10

Exceptional

09 Jul 2026

Mercy

I found the staff very helpful. I enjoyed the art work and history of the place. It's close to the metro (subway) without being too busy or noisy. Anyone who wants a unique/quaint experience as opposed to the usual at a larger hotel, I'd recommend this place. Only disadvantage is if ypu have mobility issues - there are no ramps or elevators.

4/10

Poor

09 Jul 2026

Gisele

Would not recommend.

Self

10/10

Exceptional

08 Jul 2026

Tina

It is an older hotel. Keep that in mind. I felt like I was in Paris staying there. It was clean and the staff was always pleasant.

Partner

10/10

Exceptional

07 Jul 2026

Richard

staff were friendly. the room was comfortable and clean. the breakfast was adequate.

Partner

10/10

Exceptional

07 Jul 2026

Alyssa

We traveled to Montreal in record heat, and when one of our original room's air conditioning was incapacitated they graciously booked us into another property, no fuss. A great location, lovely property, ans helpful staff. Thank you!

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Karin

We enjoyed our stay in the Versailles Suite! The accommodations were comfortable and clean. The Inn staff was very polite ave helpful! Nice location! The room service was very good as well’

Family_with_children

8/10

Excellent

07 Jul 2026

Marianne

Boutique hotel was lovely. It's location near Metro and outside of the busy downtown was super.

Family

10/10

Exceptional

06 Jul 2026

Scott

The staff was excellent. The continental breakfast was delicious.. The hotel needs a little refresh.

Partner

10/10

Exceptional

06 Jul 2026

Sandra

My husband and I had a lovely stay at Château Versailles. The hotel has a charming, elegant atmosphere with beautiful classic décor that made our stay feel special.

The staff was warm, friendly, and always willing to help. We also appreciated the excellent location, which made it easy to explore Montréal's attractions, restaurants, and shops.

If you're looking for a cozy boutique hotel with character and outstanding service, Château Versailles is a wonderful choice. We would be happy to stay here again on our next visit to Montréal.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Juan Carlos

El staff muy atento y amigable.

Partner

6/10

Pleasant

04 Jul 2026

Leah

While I loved the charm and European feel of this botique hotel, my husband disliked the noise from the busy street traffic and the other rooms. We could hear everything through the thin walls. We also couldn't lower the temperature of the room which was necessary due to the heat wave. The front desk person was not interested in moving us, or even listening to our complaints. I know there were other people complaining as well, since every time we were leaving we overheard different problems. I know it is a busy season, but sometimes just apologising or commiserating goes a long way. Breakfast is a 10/10!

Partner

8/10

Excellent

04 Jul 2026

MALA

We stayed for 3 days at chateau Versailles and first day we had the horrible experience. The room had water heater issues and plumber closed the line and we were told to shift the floor above where the Ac was not working . As they didn’t give us much options we stayed in a room where the toilet couldn’t be used in the night. We were told to use the room above for the washroom purpose in the night which is not a convenient option for anyone.
Second day they gave us a good room which eased the discomfort to some extent.
Hope they fix these maintenance problems regularly so they don’t cause any inconvenience to the customers

Family_with_children

6/10

Pleasant

03 Jul 2026

vivienne

Did the job, clean sheets and a comfy bed. Location good and staff friendly.

Partner

6/10

Pleasant

02 Jul 2026

kerry

On arrival we were informed there was no valet parking available. We booked this property for this reason. Instead we were handed an address to drive the car to public parking. We were very upset at this and it added strain on finding this place. Then having to download an app to then pay for the parking all added upset to our arrival.
Breakfast was ok but no organisation leading to not being able to obtain a table we had to eat our in reception area. Not good at all.
Room was ok clean and modern i had no Hair dryer in the room. But another issue was no air con working! In the high 29' degrees it was needed. Again another reason for booking this property was air con i the rooms. We did get a fan after a couple of requests.
Overall not the best stay with you.
Our family asked for maintenance but nothing was done.
A shame really.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Sarah

-

Family

8/10

Excellent

01 Jul 2026

Nicholas

Good hotel in reasonable location to explore the city. Room was in need of some TLC and breakfast was nice but sparse.

Partner

8/10

Excellent

01 Jul 2026

Aikaterini

The room was very clean with a nice bathroom but otherwise dated with a carpet that needs changing and old furniture. The room was good sized. Breakfast was very limited. No scrambled eggs, only hard boiled option. No pancakes, waffles or cake. No veggies. Options were basically cereal, bagel, bread, ham, cheese, marmalade, preserved fruit salad and croissants. I would have loved some tomato, lettuce or mushrooms to add to the bagel. All in all it was a decent stay but don't expect anything more.

Partner

10/10

Exceptional

29 Jun 2026

Irma

Staff was approachable & helpful. The room’s clean. Free breakfast.

Partner

6/10

Pleasant

28 Jun 2026

Joelle

On the positive side: the staff was wonderful, the hotel is ideally located and the bed very comfortable.
Everyone was incredibly kind and helpful.
What could be improved?
The breakfast was very basic: a few pastries, cereals, bagels, hard boiled eggs and canned fruits.
There is no elevators and require you to be able to climb steps, even to check-in.
I could hear my neighbors talk but thankfully everyone was quiet during the night.

Self

2/10

Poor

27 Jun 2026

Christian

The place is dated and dirty. The tub and tile surround were gross, the walls were dirty and had scratch marks revealing the old red paint under the grey. The bed was lumpy and had voids/holes in it so sleeping was grossly uncomfortable. The room arrangement had no thought to guest need. We moved a bureau to access a plug to use the iron provided and the table top ironing board. There were no hooks in the bathroom and a 6 inch landing area along the mirror to perch items and clothes.
Then there was the grinding humming noise of some air handler outside our room that went on and off every 10 minutes. Nowhere near the value for what they charged. I’m not even going to describe the breakfast. Too many other places around that I’m sure could do better with very little effort. Keep looking.

Partner

6/10

Pleasant

27 Jun 2026

CATHERINE

THERE WAS NO RETRO-FITTING OR UPDATING OF AC/HEAT IN ROOM AND IT WAS NOISY ALL NIGHT LONG. CARPET HAD NOTICEABLE STAINS. SOME DISREPAIR ON CEILING. REFRIGERATOR WAS MINIMAL TO NOT USEFUL AS DID NOT GET COLD ENOUGH. OUTLETS NOT WELL FITTED FOR CURRENT TECHNOLOGY NEEDS. POOR SPACE IN BATHROOM FOR TOILETRIES, ETC.

CAR RETURNED DAMAGED FROM VALET OFF-SITE PARKING TO DRIVERS DOOR. I DON'T THINK IT WAS VALET THOUGH AM CERTAIN OFF SITE PARKING WAS TOO THIN TO REALLY ALLOW FOR OPENING OF DOORS.

I WOULD NOT STAY HERE AGAIN. MAYBE EACH OF THE OLDER/VINTAGE HOTELS ARE LIKE THIS THROUGH MONTREAL.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Joan

It was a lovely building. I had to check out early as I could not manage the stairs and now working to unravel the charges. I was charged for seven nights and I only stayed three nights. Very difficult to handle.

Friends

8/10

Excellent

26 Jun 2026

Rachael

Great location, short walk to Concordia, Fine Arts Museum & McGill. Good breakfast. Friendly staff. Lovely bedding.

8/10

Excellent

25 Jun 2026

Brigette

Rooms were beautiful and very clean. They staff was very helpful and welcoming.

Self

10/10

Exceptional

23 Jun 2026

Martin

Beautiful room at a competitive price in a legacy building. Room was cool on arrival (very cold outside) but warmed up quickly with included radiator. Steps from the Musee des beaux arts, just a couple blocks from business district. Will visit again!

Self

8/10

Excellent

23 Jun 2026

Doug

The staff were very friendly

6/10

Pleasant

22 Jun 2026

Ray

Hotel is beautiful. Breakfast was good. Staff was very friendly and very helpful. Air conditioning in room was not great. Refrigerator in room kept overheating. They were nice enough to replace it with another one, but I think it’s the compartment it’s in. When I would leave the door open, it would cool off. I enjoyed my stay.

Partner

6/10

Pleasant

22 Jun 2026

James

This is a very nice hotel. We’ve stayed here on several occasions over a long period of years. It’s very well-located near the Guy-Concordia metro station, shopping, museums, restaurants, etc. The room was very clean and fairly well appointed, but there was a lack of electrical outlets, absolutely no night lighting to avoid whacking yourself on something in the middle of the night (I went to a dollar store and bought a night light, which I left behind), and room 221 is located right next to the reception desk. There is a door between the two places but staff had to be reminded constantly to close it after 10 pm. Do not stay in rooms 221 or 222.

Partner

10/10

Exceptional

21 Jun 2026

Bryan

Staff was very helpful and professional

Partner

6/10

Pleasant

21 Jun 2026

Sherry L

The hotel feels a bit run down, but the staff were great -- very helpful and friendly. I started in a small room facing Sherbrooke, which was very loud. They moved me to a quieter room that felt a bit grim. Breakfast was minimal and just ok. Location is good.

8/10

Excellent

20 Jun 2026

Nancy

This hotel is all about location. The room was clean and adequate, staff helpful and breakfast okay. The best thing was being able to walk to so many places, and being on a bus line and the Metro.

Self

10/10

Exceptional

19 Jun 2026

Wen

Very helpful and polite staff, and the hotel is very clean and lovely!

Self

8/10

Excellent

18 Jun 2026

Susan

Hotel was in great location for Mount Royal and Museum of Fine Arts. A nice little boutique hotel with a decent cold continental breakfast. There is no parking option here except for valet.

Family

8/10

Excellent

18 Jun 2026

Isabelle

Premier séjour très agréable.

Self

10/10

Exceptional

18 Jun 2026

Sandra

The staff were very helpful. We wanted to change our room and the person at the front desk made that happen!
The valet service was excellent and having an electric charge station on site was fantastic

Partner

10/10

Exceptional

17 Jun 2026

Alan

All good thanks; l will stay here again

Partner

10/10

Exceptional

17 Jun 2026

doug

Great location for seeing Montreal. Walking distance to most things or short hop to the Metro station. Hôtel is a nice classic old building.

Friends

10/10

Exceptional

16 Jun 2026

Adele

Perfect downtown location, elaborate and tasty continental breakfast buffet, rooms are very comfortable, and this is a rare Montreal hotel that still has wonderful bathtubs.

Self

8/10

Excellent

15 Jun 2026

NEILL

Liked the older hotel but the grounds around the building could be spruced up.

Breakfast options should be rotated. We had the same limited food choices everyday.

Great location to Metro and shopping.

Partner

6/10

Pleasant

14 Jun 2026

Wai Ho

simple breakfast

Family

10/10

Exceptional

13 Jun 2026

niloufar

Very clean and good location a few minutes from subway and breakfast was simple and quite well. 100 percent recommended

Family

8/10

Excellent

13 Jun 2026

Jessica

Great location. Reasonable price. Definately dated. Carpets need replacing and whole place needs a paint job. Wore shoes in the hotel room. Breakfast adequate. Beds comfy. Linens clean. Didn’t spend much time in the room. Work out room dismal.

Partner

10/10

Exceptional

12 Jun 2026

Kristen

Room was clean and bed was quite comfortable. The staff was very friendly and helpful with directions to certain areas in town. Breakfast had something for everyone, even if it is something light to start the day.
My first night there it was raining and it was so enjoyable to sit and see the rain from my room window through the leaves. I was happy with my space and it was relatively quiet while I was there.
My only comment, is if you require an elevator to go up and downstairs, this may not be the location for you. You have to take the stairs to the third and fourth floor, and down to level 1 and the sauna and workout space.
Otherwise would 100% recommend a stay here. It’s a lovely, charming heritage space that I look forward to staying at again.

Self

8/10

Excellent

12 Jun 2026

Chantelle

Chateau Versailles was a lovely hotel clean n comfortable in a good location. The breakfast was average the staff very nice

Partner

6/10

Pleasant

12 Jun 2026

James

The hotel has a nice exterior aesthetic, but the hotel could do with some modernisation. No lift and steep stairs - so be mindful if you have large or heavy baggage. Rooms are comfortable enough (although no option to change the air con settings).

Partner

6/10

Pleasant

10 Jun 2026

Renata

We arrived in the evening and got a really bad room, with paint peeling in areas, a bathroom not much bigger than on an airplane, and our window looked straight into another close by building with a view into somebody’s bathroom and loud TV at 3 AM. Very substandard accommodation and we were able to switch the next day, but the staff was a little bit put off by the request and there was a lot of miscommunication between the staff members. The new room was nice, although the air conditioning was super loud and not very strong. My other complaint was that the breakfast was only so so, and with the coffee being very weak and watery, croissants stale, and the staff of 1-2 people hidden in an area where they could not see much of the room and mostly talking to each other or scrolling on the phone. I had to ask them to refill the coffee one day and the next day I had to ask them to clear the tables as there were no clean tables in the entire breakfast area. I think the management needs pay more attention to this, because certainly they could be refilling coffee and maybe making a better breakfast. On the plus side, the cleaning staff was very nice, as well as most of the front desk people.

Partner

8/10

Excellent

07 Jun 2026

Nancy

Great little place to stay. Room was nice - very small bathroom though. Great location

Partner

10/10

Exceptional

07 Jun 2026

Joseph

,

10/10

Exceptional

05 Jun 2026

Joseph

The staff was amazing! Everyone I spoke with was friendly and went out of their way to help. So refreshing to see and entire staff so connected. Definitely will stay here again!!!

Friends_and_family Friends

10/10

Exceptional

05 Jun 2026

Stephanie

Great boutique hotel with walkability! Staff were friendly and helpful. Rooms were clean. Walls are not very soundproof, but expected in an older building. Breakfast was basic, but included. Would stay again!

Partner

8/10

Excellent

04 Jun 2026

Ion

Lack of empathy and guest services in my opinion...when called to ask for something, it would be courteous to offer to bring it to room, rather than saying 'come and get it'
Otherwise very nice as usual...

Partner

8/10

Excellent

02 Jun 2026

William

The staff were so very accommodating and helpful.
Enjoyable stay

Partner

10/10

Exceptional

02 Jun 2026

Anne

The location is excellent. It is an old building which for me exudes charm. Be aware of the stairs because of its age.

Partner

10/10

Exceptional

01 Jun 2026

Rafael

Clean room and staff were very friendly. Would stay again.

Family

8/10

Excellent

01 Jun 2026

Karene

Belle hôtel, déjeuner de base.

2/10

Poor

01 Jun 2026

Lisa

Don't stay at this hotel if you have disabilities as they have no elevators.

Partner

10/10

Exceptional

01 Jun 2026

Barry

Great location, easy walking distance to restaurants and sites! Valet parking was a big plus! Breakfast was very good! Clean room, comfortable beds.

Family

10/10

Exceptional

01 Jun 2026

Trupti

We had great time .

Family

8/10

Excellent

01 Jun 2026

Trina

The area was excellent and staff very helpful. The bed could use a new mattress and maybe fix the peeling paint, but other than that, it was great.

Partner

6/10

Pleasant

31 May 2026

Jaclyn

Rooms were clean & spacious. Initially we got put into the basement which was not clean and dungy. We were able to request a change of room and were move up to the 1st floor which was much brighter & cleaner with windows that opened for fresh air.

The breakfast was minimal- nothing hot but better than nothing.

The staff were lovely and accommodating and the location was ideal.

Friends

8/10

Excellent

31 May 2026

ronall

Location. Room need organized space (shelving or dresser) for clothing.

Family

10/10

Exceptional

31 May 2026

Loretta

The location was perfect! Walking distance to everything we needed and wanted.

Partner

10/10

Exceptional

31 May 2026

Hagit

Great location. Great staff.

Self

10/10

Exceptional

30 May 2026

Geoffrey

We were in Montreal for the F1 race. This boutique hotel was perfect. Spacious room, clean room and friendly staff. We truly enjoyed our stay here

Partner

8/10

Excellent

29 May 2026

Alex

Nice quiet part of Montreal and close to the metro for getting around. This is no spring chicken, so if anything some amenities that you might be used to are either dilapidated or not working well.

Family

10/10

Exceptional

26 May 2026

Laura

Comfortable bed. Small size queen.

Partner

6/10

Pleasant

24 May 2026

Trisha

I feel it should have been more clear that the hotel was not accessible. No elevators and very narrow steep staircases. The staff were helpful in switching our room from 4th floor to the only available room on the third.

Family

2/10

Poor

23 May 2026

John

During our 1 week stay my wife sustained an injury at the front door of the hotel. She tripped over the raised threshold and fell headfirst onto the metal grate in the lobby; she injured her chest and cut her finger The receptionist responded immediately, bringing tissues and a first aid kit.
There are no signs on either side of the door to warn residents of a trip hazard;
the exterior upright of the threshold step is marked by black and yellow tape, but there is no tape on the interior upper surface, meaning there is absolutely nothing to warn someone leaving the building of a step down.
Staff requests for warning signs had been ignored.
I think that her accident was preventable with adequate signage, and that other guests are currently at risk. An internal staircase is risky for children and a fire hazard. Access to handrails on the external stairs was hampered by planters and canopy supports
Multiple problems in the breakfast room; Supplies of coffee, milk, teabags, food items and cutlery ran out, and were only replaced on request. Croissants and jam were poor quality.There was no decaf coffee despite asking. No highchairs available for children.The croissants and jam were of poor quality. Milk was sometimes served unchilled in an unwieldy cardboard container.
Our room had creaky floorboards faulty curtains and only one chair. There was no stopper in the hand wash basin. Paint was flaking off the shower cubicle ceiling.
So not child friendly and dangerous for seniors.

Partner

10/10

Exceptional

21 May 2026

Steven

Friendly and helpful people!!

Partner