Chateau Versailles

Canada , Montreal-QC
MONTREAL, 1659 Sherbrooke Street West
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100 reviews shown

8/10

Excellent

07 May 2026

Duc

Old building without elevator and many stairs but the staffs are very helpful to carry luggage to your room.

Family

10/10

Exceptional

07 May 2026

Wayne

Perfect location, helpful and pleasant staff, breakfast was very good, price was more than reasonable.,

Family

4/10

Poor

07 May 2026

Faye

This property is not well maintained, peeling paint on the ceiling, a toilet that runs every 30 mins, a shower faucet that doesn’t work properly, no hot water on one night, furniture too big for a small room, chair in room was terribly uncomfortable, dated/worn furniture, carpets that need replacing, and just a general feeling of way past its prime. It is a very old building, some of the character it offers is nice; however, overall it is just in general need of a refresh. I had an “upgraded” room, it makes me very wary of what a standard room would be like.

Partner

8/10

Excellent

06 May 2026

Rhonda

Our only issue was that our hotel was overbooked and one of us had to stay across the road. It was inconvenient however the other hotel was even better than Chateau V because they upgraded my room. That made up for the inconvenience.

Family

10/10

Exceptional

05 May 2026

CLaudine

The staff are fantastic
The history the location and the rooms
Love this hotel will be back soon

Friends_and_family Friends

6/10

Pleasant

05 May 2026

Yongsheng

The house is old and not fancy , the floor inside room connected with outside corrider , which you can feel while somebody is walking ,and the wall does not insulate very well , so you can hear any outside noise.
The only good thing might be cheap price ...

Family

4/10

Poor

03 May 2026

Tammy

Our room was on the street windows were thin very loud. There seemed to be something with the heating or water system loud pounding all night long made it very hard to sleep.

Family

8/10

Excellent

03 May 2026

A lovely quaint hotel. Staff were very friendly and always helpful. Very few amenities, but a nice room!

Friends

10/10

Exceptional

03 May 2026

Joseph

The room was clean and impressive very cozy staff was friendly courteous knowledgeable breakfast was good.

Self

4/10

Poor

02 May 2026

george

Every day same stuff , only ham slices, same cheese slices, orange juice watered down ,canned fruit, very very basic continental breakfast , valet parking a joke ,takes 30 minutes to collect the car,the rate on line was C$ 38 but charged C$40:, no elevator ,old old building small rooms,bathroom, thin walls ,noisy neighbors, old old smelly carpets, only plus 15 minutes walk to touristic area and art museum, directly located at very noisy even at night Sherbrooke Avenue, stay away from this outdated junk yard, survived 4 days at our anniversary ,contacted the hotel prior to arrival to see if they would give a decent quiet room, no answer given, with more than 40 hotel nights per year this is the first review where we give an honest opinion of such unfortunate stay g .mohr

Partner

10/10

Exceptional

01 May 2026

Chantal

Very courteous staff and the room was clean and comfortable.

Self

8/10

Excellent

01 May 2026

troy

This is a classic old boutique hotel. We had the suite with door right behind desk where you check in.
It had an entryway, living room with a pullout couch, bedroom with King size bed, walk in closet and a small bathroom. Place is full of antiques. Breakfast was ok, nothing special. Cold ham, cold boiled eggs, cheese and bread. Great central location for shopping, partying or going to a hockey game. $38 a day for parking and 28 a day for our dog. I would stay here again in a heatbeat. Easy to walk everywhere. Close to Mount Royal Park. Sweet location

Pet

6/10

Pleasant

30 Apr 2026

Janie

Chambre avec lit confortable. Encore sur le tapis, petite chambre sans air climatisé. C'est un bon dépanneur sans plus.

Family

10/10

Exceptional

30 Apr 2026

Michael

In keeping with European vibe of hotel, the breakfast was very European. And good. Front desk staff here are exceptionally great. Rooms are comfy, quiet, clean. Ideal location for Concordia U events or anything on the western edge of downtown. Loads to do, see, and eat.

Self

10/10

Exceptional

30 Apr 2026

Joseph

Yes breakfast menu was fresh staff very pleasant and courteous.room was clean and cozy.

Self

10/10

Exceptional

29 Apr 2026

Michele

Beautiful basic breakfast each morning. Wonderful front desk staff. Lovely room.
Carpet could be changed to laminate flooring. Carpetnis very old and very stained.

10/10

Exceptional

27 Apr 2026

Flavia

Staff friendly, delicious breakfast, great location.

Family_with_children

10/10

Exceptional

27 Apr 2026

Meoucha

The staff was amazing, helping me plan my day's activities or just talking about the city!! My room was comfortable, cozy snd a really big bathroom, I highly recommend staying and its not far from the metro and downtown, Chinatown just come and explore I'll be back and the Chateau is my place!! Loved it so much!!

Self

10/10

Exceptional

26 Apr 2026

Francesca

Everyone is so kind, insightful and welcoming. Beautiful place to stay close to so many sights

Friends

10/10

Exceptional

25 Apr 2026

Ivan

I really like the place! They were really friendly and nice! Good location!!

Partner

10/10

Exceptional

24 Apr 2026

Keira

Great location, friendly and helpful staff, and nice added bonus of a continental breakfast. Room was clean and comfortable.

Friends

10/10

Exceptional

23 Apr 2026

Jeffrey

Incredible. The concierge service was extremely helpful and kind throughout our stay, and the valet service was top notch. The complementary breakfast was great, much better than your standard Holiday Inn in my opinion. And the rooms were clean, comfortable and well-maintained. I would gladly stay again on my next visit to Montréal!

Pet

10/10

Exceptional

23 Apr 2026

Leonardo

Very nice. I will repeat. No elevator, so dont bring your whole house here. Location is very close to good food places, a lot of japanesse food. The road is in, leads you to one of the main parks. And is easily to navigate around the area. I didnt bring a car. I just uber everywhere. I was here for work.

8/10

Excellent

23 Apr 2026

Hyoungnyun

Small spa but good condition.

Some soaps needed at specific area.
Good breakfast and clean area.

Family

10/10

Exceptional

22 Apr 2026

Sarah

Loved our surprise VIP upgrade to a room more than twice as expensive- we felt like kings in the beautiful suite with soaring plaster art ceiling, fireplace and amazing round window view with comfortable executive desk and king bed. Loved that there was an actual bathtub and not just shower. Staff incredibly helpful and generous with their time, easy going yet professional. Quick to reply to messages and very accommodating. I will stay here again- great location yet quiet!

10/10

Exceptional

22 Apr 2026

Caterina

Our stay was great. The location was perfect. The staff were both friendly and knowledgeable The breakfast was also very good.

Partner

10/10

Exceptional

20 Apr 2026

Dora

Quaint, with lots of rick history.

Staff were amazing!!!

Friends

10/10

Exceptional

16 Apr 2026

Jen

Friendly staff. Easy location. Large rooms and comfy beds. And budget friendly!

Friends

6/10

Pleasant

16 Apr 2026

omid

Breakfast menu was weak no variety and lacks hot food, but the quality was acceptable.

Friends_and_family Family

4/10

Poor

16 Apr 2026

Jess

This property is NOT accessible -- you must climb a decent set of stairs into the lobby and to get to any floors on the property. My brother walks with a cane so this was a significant problem for us. The room was clean, but in disrepair with peeling paint and caulking. I couldn't fill the bathtub without running out of hot water, which happened twice. Sound carried through the walls and ceiling at all hours. Staff were cheerful and as helpful as they could be, but it didn't make up for the building being the way it was. It needs significant upgrades. I will not be staying here again.

Family

10/10

Exceptional

14 Apr 2026

Rebecka

Cute room, staff were fantastic, breakfast included. The street was big loud outside but really enjoyed my stay - would come back if ever in Montreal again

10/10

Exceptional

14 Apr 2026

Loretta

The breakfast was good, it was the same each morning, it might be nice to change it up a bit! However it was fine!

Partner

2/10

Poor

14 Apr 2026

Brandi

Breakfast: Included, free but incredibly poor. The milk container was sticky. The fruit bowl has obviously been reused across multiple days because the fruit had lost most of its color and was soggy. The cream cheese packets that were provided for the bagels were not the spreadable kind - but with the amount of time they appear to be left out for (i got there at 7:30am...), it was spreadable and room temp. Additionally, the yogurt was treated in a similar fashion - runny and warmer than it should.

Shower: The shower space, at least in my single bed room, was small. The shower curtain, if positioned on the inside as it should, will touch you as you shower, and if you move it to the outside, you will have a lot of water on the floor. The shower would progressively get hotter as you use it - and I take short showers (10 minutes), so you have to frequently readjust it.

Rooms: warm in April. The \"AC\" is a joke because you can't actually adjust your thermostat - it doesn't go lower than 72F (and it will not even stay at 72F). The windows in my room (but not all rooms apparently) was nailed shut. Fans are available by request, but there are not that many on the property. They have rule that is only disclosed verbally when you check-in (if the person checking you in remembers) that you have to mark your room as \"no service\" the night before in order for it to be respected. I placed mine at 10am (in front of staff) as I was leaving and came back to a room serviced.

10/10

Exceptional

13 Apr 2026

Melanie

Small but fresh breakfast selection. Great location, and very friendly staff.

Partner

8/10

Excellent

12 Apr 2026

Catherine

We didn't stay for breakfast. We had to checkout early.

Partner

10/10

Exceptional

09 Apr 2026

Owen

Great location and awesome staff.

Partner

10/10

Exceptional

08 Apr 2026

Jenner

Very pleasant staff, good location, nice building and room. It's an old hotel, very comfortable.

Friends_and_family Friends

10/10

Exceptional

08 Apr 2026

Maria Elma

It’s quiet and convenient to stay. Very accessible to all our activities with affordable rate. It’s our favorite hotel in Montreal. Thank you.

Partner

10/10

Exceptional

08 Apr 2026

Geoffrey

It is an older building loaded with charm, character, and beauty. The people working were amazing and we really enjoyed our stay.

Family

8/10

Excellent

07 Apr 2026

Emily

Very good

6/10

Pleasant

07 Apr 2026

Cole

Nice location. No hotel restaurant or bar. Room was very noisy. Lots of stairs.

Family

8/10

Excellent

07 Apr 2026

Tova

Good hotel, good spot and good breakfast.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Terry

Areas of the hotel looked a bit weathered but also understand the character of the hotel. Everything was clean though - Staff was friendly and it was nice to have a breakfast in the early morning -

Family

10/10

Exceptional

04 Apr 2026

Naomi

Friendly staff

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Denise

Not a lot of breakfast options. The same items every morning. If you arrive after 9:30, the plates are empty. they do not refill them.

Family_with_children

10/10

Exceptional

02 Apr 2026

Tanvir

Nice stay for business for a day.

6/10

Pleasant

30 Mar 2026

Spencer

No parking on-site other than valet parking (& not really any safe overnight public lots around so you are stuck with valet @ $40/night which is crazy). No elevator and tons of stairs so if you have accessibility needs or a stroller this is a really tough hotel. Nice room but nothing special, and clean (but old) property and delicious continental breakfast. We did not use the exercise room so can’t comment on that. No microwave in our room which was a huge bummer as we wanted to reheat leftovers! The staff were nice overall though our first impression was negative as the girl was unfriendly.

Family_with_children

4/10

Poor

30 Mar 2026

Fernanda

The staff was very pleasant. The location was excellent as I needed a hotel close to Westmount. For everything else, it was a disappointment. The walls were paper thin. I could hear the entire conversation from the couple next door. The woman was screaming and if I didn't have ear plugs I would not be able to sleep. The room and bathroom were old and in need of repair. The old carpet odour was strong and I could see cracks in the molding and paint peeling. The breakfast was simple but I enjoyed the fresh pastries. I have no plans to go back.

Self

8/10

Excellent

27 Mar 2026

Penelope C.

The breakfast was basic and the same every day. No hot food.
The room was clean- but our heating was not working. We eventually found a space heater. But no one told us about this.

Family

8/10

Excellent

27 Mar 2026

Julie

The room was very nice but I wasn't expecting the hotel to have so many steps and no elevator! Staff was friendly

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Mohammed

Top notch hotel

10/10

Exceptional

25 Mar 2026

David

Guest services were excellent. Also the Shuttle driver and service was great!

Partner

10/10

Exceptional

25 Mar 2026

Patrick

Staff was helpful. Location was an easy walk to subway and other amenities that we wished to access.

Friends

6/10

Pleasant

25 Mar 2026

paul M

Need to replace the shower faucet etc as it had poor water pressure and was difficult to get decent temperature control

10/10

Exceptional

24 Mar 2026

Hyunhee

It was great hotel! I stayed there with my daughter. The hotel room was very clean, tidy, and well-maintained. Although the stairs were quite steep, the staff kindly carried our luggage all the way to our room. All staff members were kind and location was near to subway and restaurants and museum etc. I really highly recommend this hotel to anyone who is looking for a comfortable to stay with breakfast included. we were also leave our languages after checking out. Thanks to this hotel, we were able to feel comfortable and safe throughout our stay, which made our trip even more enjoyable. I would definitely stay here again when I visit Montreal.

Family_with_children

8/10

Excellent

24 Mar 2026

Elena

near Down town, lots of nice restaurants and cafe around this area. Staff super friendly and helpful. They let me stay for free until 1p.m, though regular check out time is 12pm.
Lot's of noise coming from the street at night time.

Self

10/10

Exceptional

23 Mar 2026

Edi

Central, clean rooms and friendly staff

6/10

Pleasant

23 Mar 2026

Maureen Ann

This hotel was

10/10

Exceptional

22 Mar 2026

Dahlia

nice breakfast and clean room

Self

10/10

Exceptional

22 Mar 2026

Dean

We absolutely loved our stay! Highly recommend!

Family

10/10

Exceptional

22 Mar 2026

Tafadzwa

Didnt have pets

Partner

10/10

Exceptional

22 Mar 2026

Philippe

Very nice!

Friends_and_family Friends

10/10

Exceptional

21 Mar 2026

Tara

Charming property with bilingual staff. Nice continental breakfast to start the day. We could leave our luggage and sightsee prior to the room being ready which was nice. Very quaint.

Friends_and_family Family

4/10

Poor

20 Mar 2026

michael

Waited 30 minutes to get my car from valet, then went to get it myself and it took another 20 minutes.
The trim in the bathroom was falling off….
The facility is getting old.

10/10

Exceptional

19 Mar 2026

Shercy

Excellent staff! Yey!

Family_with_children

10/10

Exceptional

19 Mar 2026

Annie Suarez

Excellent! Can’t say nothing bad!

10/10

Exceptional

19 Mar 2026

Jung

Clean and great location with friendly staff

8/10

Excellent

18 Mar 2026

Tyler

The staff treated us extremely well, and did their best to accommodate our needs. The only downside would be that the walls need some touch-ups, and one of the casement windows hinges was broken. We didn’t realize the window was broken until opening it, and it almost completely broke off and fell on us. Besides that, it was a great experience and we would most definitely stay here again.

Partner

8/10

Excellent

17 Mar 2026

Caroline

Nice big room with a lovely breakfast!

Family

2/10

Poor

17 Mar 2026

Sean

I left .y vehicle with the valet. I received a call in the early hours informing me tha ti needed to move my vehicle. Upon inspection, the vehicle was in an accident. The company is claiming no knowledge of it. I even have the vehicle on thier camera of me dropping the vehicle off to their valet with no damage.

Partner

10/10

Exceptional

15 Mar 2026

Birte

Awesome staff!
They were so helpful and accommodating.

Friends_and_family Friends

8/10

Excellent

13 Mar 2026

Jonathan

The building is lovely and the staff were great only real issue beds and chairs in the room were not very comfortable.

Friends

8/10

Excellent

09 Mar 2026

Callee F

This hotel is so charming. It is in an excellent area with the Guy Concordia metro station two blocks down the road. Walked everywhere with ease. The staff was great. The hotel was very clean, yes it’s a little old, but so clean! The bed was very comfy and the room was so cute, I absolutely loved it. The only think that was a little bit annoying was the pipes and the heating was quite loud.

Self

4/10

Poor

07 Mar 2026

Luz Magaly

The breakfast was not as good as expected. My expectations were quite high after seeing the photos and especially because Expedia listed this hotel as “top rated” for breakfast. I went around 9:45 a.m. and the selection was almost empty. The croissants were crushed, the coffee was cold, and the eggs were very overcooked. Overall, it was very basic — cereal, yogurt, sliced bread, and not much else.
I was a bit disappointed with this part of the stay, especially since we partly chose this hotel because of their breakfast description.
Also, the bathtub is very small, and the floor in the room felt like it had a dip or hole underneath the carpet.

Partner

10/10

Exceptional

03 Mar 2026

Luise

Yes

10/10

Exceptional

01 Mar 2026

Jason

Friendly staff, beautiful rooms and good breakfast.

Partner

10/10

Exceptional

01 Mar 2026

Luis

Nice place!!

10/10

Exceptional

01 Mar 2026

madeline

Room staff city country! Ill be back!!!

Self

10/10

Exceptional

01 Mar 2026

Anna

Had an absolutely lovely time in this cozy boutique hotel. We were in the Versailles suite for a romantic evening in and it was delightful. The staff was friendly, room was stunning and clean, breakfast was small but adequate and the dining room was quaint. Was our first visit, but certainly won’t be our last.

Partner

2/10

Poor

01 Mar 2026

norkey

Very poor customer service.The staff there is really really rude.

Partner

6/10

Pleasant

28 Feb 2026

Arthur

Furniture did not fit well in room configuration. Also a counter piece installed behind toilet would hit you in the back when you sat on toilet.
When staff came to deal with a lamp, the fridge was unplugged and our food was not cold. When we asked for ice , they gave us a bag that leaked and was as big as a pillowcase. When told a ziplock bag would suffice, they said they had none.
On a positive note, the bed was comfortable, the breakfast was enough to sustain us. They kept our luggage till 2:00, while we went to the Museum nearby.

10/10

Exceptional

27 Feb 2026

Ralph Francis

Yes

2/10

Poor

27 Feb 2026

Joslyn

My recent stay at Château Versailles was unfortunately disappointing. The staff at the front desk were warm and welcoming, which I truly appreciated, but the overall condition of the hotel has clearly declined.

We stayed here some time ago and I remember the experience being far better, so I’m not sure what has happened since. The hotel now looks and feels rundown and seriously neglected. While the room itself was a decent size, the bathroom was particularly concerning — the grouting was visibly dirty and in poor condition. Something as simple as a fresh line of silicone would make a significant difference and improve the overall impression.

It’s disappointing to see the property in this state compared to our previous visit. Sadly, we won’t be returning

8/10

Excellent

26 Feb 2026

SHEILA

Quiet and cozy. Close to the train station. Lovely breakfast.
Staff was always friendly.
It frequently snowed while we were there and the steps and sidewalks were always cleared.

Partner

10/10

Exceptional

25 Feb 2026

Deborah

The room was beautiful! They upgraded us to a suite. We were delayed by air travel and arrived the next day. The staff were all so helpful and kind. Breakfast was wonderful as well!

Family

10/10

Exceptional

25 Feb 2026

Kim

Clean rooms & courteous staff
Love this place

Partner

10/10

Exceptional

24 Feb 2026

Alejandro

I spent a few days here during my holiday trip to Montreal. The hotel is beautiful and well organized. The breakfast was good... not extensive, but enough to start the day. The room was clean and very cozy.

Partner

10/10

Exceptional

20 Feb 2026

BIRSEL

We had such a wonderful stay! From the moment we arrived, everything felt seamless and welcoming. We were pleasantly surprised with a lovely upgrade, which made our visit even more special.

Our room was spacious, spotless, and incredibly comfortable — the perfect place to relax after a busy day. The location couldn’t have been better; it was so close to everything, making it easy to explore without any hassle.

A special thank you to the valet team as well — the service was excellent, quick, and always delivered with a smile.

Overall, a fantastic experience, and we would absolutely love to stay here again!

Partner

10/10

Exceptional

20 Feb 2026

Michael

We had a wonderful time. A classy old building, helpful staff, and a great location.
We will be back.

Partner

10/10

Exceptional

17 Feb 2026

Tina

Lovely clean room, friendly staff

Friends

8/10

Excellent

17 Feb 2026

Ron

Staff was great,

10/10

Exceptional

17 Feb 2026

Denise

Great service , clean room and great location .

Partner

10/10

Exceptional

16 Feb 2026

CHRISTOPHER

Nice

8/10

Excellent

15 Feb 2026

Savannah

Staff was courteous and helpful, breakfast included, fireplace in room was nice. Would stay again!

Leisure Partner

2/10

Poor

15 Feb 2026

Safiya

Poor service. We found a pair of old dirty socks In the bed that was “made”.
There was poor breakfast selection and seating.

I’d not recommend to stay in that place to anyone

Leisure Friends

10/10

Exceptional

15 Feb 2026

Connor

Fanático

Leisure Partner

10/10

Exceptional

14 Feb 2026

Douglas

A great hotel with unique rooms, friendly staff, and centrally located. My go to place in Downtown Montréal

Leisure Partner

8/10

Excellent

11 Feb 2026

Stephen

Room was clean. Reception area needed cleaning/updating. Staff were friendly and helpful. Valet service was good, too bad we did not know ahead of time about this cost. Continental breakfast was not the best but was included.

Leisure Partner

8/10

Excellent

11 Feb 2026

Kenita

Clean room. Very helpful and friendly staff.

Partner

10/10

Exceptional

09 Feb 2026

Susan

Although very old, this is a very clean hotel.