Capsule Residence

8/10

Excellent

04 Aug 2026

John

I like that the place is convenient, close to everything and affordable. Clean bathrooms and cozy capsules. I just didn’t like the mattress I was sleeping on, it’s so used up that i can almost feel the surface of the wood so i was a bit uncomfortable but I’m still satisfied overall. Will go back for sure!

8/10

Excellent

04 Aug 2026

mehdi

there are a lot of bugs and flies in the residence which is kinda annoying sometimes the bathrooms and showers arent that clean and i wish there were more hangers in the showers

4/10

Poor

04 Aug 2026

Edsel

Disclaimer: I stayed during osheaga weekend so review might be an exception than the norm.

Capsule was ok and clean, only comment would be that the vents be cleaned on a regular basis as 1/2 of the vents were covered in dust which prevents air from circulating. It can get warm in the capsule, would suggest to check the ventilation system for proper airflow.

Staff was ok, wouldve been good if there was a tour or map of the facility, was difficult finding out where the amenities were.

This is the first hostel ive been to in the world that does not offer a water refill :(

Bathrooms and shower were always dirty, would recommend 3 x a day cleaning sched if possible.

Capsule lockers were glitchy and broke the time i was there. Would recommend hooks in the locker to dry-out towels. I did not use the available hostel towel as it smelled musky.

Laundry and dryer onsite was great.

Would only recommend to family and friends if there are no other hostel options around town.

6/10

Pleasant

03 Aug 2026

Alyson

La réservation était pour deux personnes mais nous ont placés dans un lit simple.. avec impossibilité de changer. Un message aurait pu être envoyé plus tôt..
L'ajout de crochet dans la salle de bain et douche serait bien étant donné que la propreté du plancher et des espaces semblent ne pas être entretenu souvent.

10/10

Exceptional

03 Aug 2026

Samuel

Such a great place to stay. Close to lots of restaurants and metro stations. Will gladly stay here again the next time I’m in the city

10/10

Exceptional

02 Aug 2026

Eddie

Tidy, well run space! Capsule bed was efficient and comfortable.

The only small negative are the common toilet and showers, where you are dependent on the person’s cleanliness using the facilities before you.

(I wiped the tile floor with my used towel to leave a spotless room for the next person, but sadly, I experienced wet floors when I entered the bathroom.)

8/10

Excellent

02 Aug 2026

Keely

Definitely could be more cleanly, especially the washrooms and the pods could use a little vacuum or scrub, but other than that was good and would go again (I went for a weekend, that is the longest I would stay)

6/10

Pleasant

30 Jul 2026

Jalen

Fun experience. Might be a little overwhelming at first. Staff was nice but the air conditioning in the capsules were not strong enough. It was warm and uncomfortable to sleep in.

10/10

Exceptional

28 Jul 2026

Mia

The staff were very sweet.

2/10

Poor

25 Jul 2026

Ryan

The capsule size itself is fine for a 6'1 human. What sucked was when I arrived, I was assigned a capsule that had the doors open and was obviously recently slept in (bedding was a mess, looked still occupied, despite have 11am checkouts and 3pm checkins) and a locker that wouldn't open as the panel was broken. Staff elbowed the panel back in somewhat working order, but the mechanism was missing a battery cover on the inside which they noted but didn't seem bothered by. I test my card and it works to open it as well, so I put my luggage in, and when the door closes, the batteries fall out INSIDE the locker. Staff then have to spend the next hour trying to physically break in so I can get my stuff. They break in, and seem annoyed when I request a different locker and different capsule. They give me a new locker, I open it and see it's filled with luggage and fruit produce?! So I get ANOTHER one, finally clean and available. Two washroom stalls and two showers for one floor of 40+ pods (lots of laundry though, but hey you pay per load so there's incentive i guess). Pods themselves don't actually lock despite having a keycard area that does beep when you touch your card with it, so zero sleeping security either.

Despite the troubles, no mention of rebates or discounts or amends. I also paid $10 to have my luggage held for two hours before check in (only to be greeted by the unclean pod and broken lockers afterwards).

This is a nope from me, dawg.

10/10

Exceptional

23 Jul 2026

Natasha

Great place to stay! Love the experience!

2/10

Poor

23 Jul 2026

Sunshine

My daughter and I stayed at Capsule Residence for three nights. We were very grateful to the staff for allowing us to check in early at 8:00 a.m. after our red-eye flight landed at 6:15 a.m. Their kindness made a big difference, as we were able to get some much-needed rest before starting our visit.

Overall, the staff were friendly and hardworking, and we could see they were doing their best to maintain the property. However, there were several challenges that affected our stay. The upstairs bathrooms were not always clean, and in the mornings we often found toilets that had not been flushed properly.

The biggest issue for us was the noise. My daughter had difficulty sleeping throughout our stay due to sounds from other guests, including footsteps, luggage being packed late at night, conversations, and people smoking despite the posted no-smoking rules. As a result, she was unable to get a full night’s sleep and found the environment quite stressful.

On our last evening, we left for only a few hours. When we returned, we discovered that a live plant cutting we had placed in a plastic water bottle inside our capsule was missing. We were both surprised and disappointed, as it had special meaning to us.

This experience helped us realize that capsule-style accommodation may simply not be the best fit for our travel needs. While we appreciate the efforts of the staff and the convenience of the location, we would likely choose a different style of lodging for future trips.

6/10

Pleasant

21 Jul 2026

Pascal

C'est bien pour un étudiant ou quelqu'un qui est très très très très minimaliste ou peu de moyens c'était acceptable mais mon garçon 11 ans et très apprécie.

Self

8/10

Excellent

21 Jul 2026

Taylor

Great place to stay, a little messy but it’s the guests not cleaning up after themselves and it says when we arrive to keep tidy but some people don’t.
I went on a plus 30 evening so it was incredibly hot in the pod, airflow was poor, bed is comfy so just bring a fan If you go in summer and you will be fine.

Self

10/10

Exceptional

20 Jul 2026

Daniel

location in heart of downtown was superb....hostel itself was everything I wished it to be....clean, safe, and affordable....nothing to complain about......will visit again!!!

Self

6/10

Pleasant

15 Jul 2026

Tammy

They need to improve the cleaning of the kitchen and bathrooms. Pods themselves were clean.

Partner

2/10

Poor

14 Jul 2026

raphael

Avant toute chose, les capsules ne peuvent pas être verrouillées, contrairement à ce qu'on peut lire. Femmes solo : fuyez, uniquement des dortoirs mixtes. Le ménage devrait être assuré plusieurs fois par jour par une équipe professionnelle, pas par des employés de l'hôtel une fois de temps en temps et de manière très partielle. Sanitaires insuffisants, concept très mal exécuté (par exemple aucun banc dans les douches trop étroites), réveil plusieurs fois dans la nuit par les portes des capsules qui claquent PAR DESIGN. Population majoritairement masculine et règles non respectées, des chaussures traînent partout, odeur constante de tabac froid, ventilation insuffisante dans les capsules on crève de chaud, j'en passe. Passez-y une nuit si vous le devez et que vous obtenez un prix bas et que vos exigences sont basses ! Je tiens quand même à signaler que le staff est excellent.

Partner

2/10

Poor

12 Jul 2026

Kylie

Please do not go to this. I BEG YOU ITS GROSS!!!!! I don't care how great the reviews are. There was nothing but issues. There were pubes and questionable white liquid stains in my bed, the bedsheets were not clean and smelled like sweaty armpit. The A/C does not work and was warm in the capsule itself. The showers are communal which is fine, however they were not up-kept at all. The showers were gross, no cleaning happens. The garbages overflowing and you only get one microtowel that smelled as well. The photos look nothing like the place basically a. GLORIFIED FRAT house. Thought it would be calmer but seems like party central and Frat meet up, so i mean if thats your vibe have at it but sure as hell not what they advertised. Oh DOORS TO YOUR BED DO NOT LOCK. The place was not upkept by staff, seems like getting to know the people staying is more important than picking up a broom or mop. Oh and it’s advertised that it sleeps two, IT DOES NOT SLEEP TWO. My partner and i didnt even stay 1 night, we landed from a 10 hr flight at 10:30pm, checked in late, then stayed out till 3 am trying to find another hotel because this simply wasn’t managed. I would rather go exponentially above my budget than stay there ever again. DONT RECOMMEND

Partner

10/10

Exceptional

07 Jul 2026

Annie

g.ood chambre

4/10

Poor

06 Jul 2026

Antoine

Dès notre arrivée, nous avons eu des problèmes de réservation. Nous étions 2 personnes pour 1 cabine,

2/10

Poor

06 Jul 2026

Benny

The capsule sleeping pod has extremely poor ventilation. Could not get comfortable due to heat. Customer who slept next to me left due to insects in her pod. I inspected my area with flash light. No sign of insects but extremely dirty underneath mattress and moisture (due to humidity). Sat in lounge area all night (from 1 am until i left at 7am)

Person working front desk offered to move me but i didn't take him up on the offer due to conditions of my sleeping pod.

Self

8/10

Excellent

05 Jul 2026

Murray

The concept is excellent; but, the delivery needs improvement. For after only three months open it does not have regular maintenance. Toilet paper holders down in more than one bathroom. Housekeeping for the general area is poor, but the Capsules were good and clean. AC was not working on the ground level( and the staff were aware of this). One has to assume management would have known. Hallway floors were dirty everywhere. Three of the bathrooms were out of order( a staff maintenance person could have fixed these). Tv' in rooms were not working ( or there were no instructions for use- my Capsule remote needed batteries). A large TV in the common area would have been wonderful. One of the charging plugs in the common area was not working.
Having said all this in hoping these will be addressed I still enjoyed three nights. Restaurant choices nearby are excellent, and there is a grocery store nearby.
Really appreciated the STAFF!

Self

8/10

Excellent

05 Jul 2026

Genevieve

Endroit très propre, bien décoré, pratique et bien aménagé ! Par contre, dans la capsule j'ai eu très chaud ! Mais nous étions deux dans la même capsule ! Donc je recommande d'être seule dans la capsule !

Partner

2/10

Poor

05 Jul 2026

Roudy

Refund credit for me. Because when I got to the Hotel I told them I wouldn't be staying and they called the manager. The manager agreed and told me he canceled the reservation and refunded me $94.94

6/10

Pleasant

03 Jul 2026

James

Lockers for luggage broke twice

Business

4/10

Poor

02 Jul 2026

Redonna

Supposed to be non-smoking yet there were people smocking o the 3rd floor which they have long term tenants! There is no locker on each floor to lock your stuff so you have to go up and down the stairs since there’s no elevator. There were clothes shoes, and peeps all stuff on the hallways by the locker area and on the 3rd and second floor which makes it very uncomfortable. The common area is clean and the kitchen dining area is clean however the fridge when we opened it smell . There was old food and not cleaned. Good for transient one night but not for more than that if you’re in a pickle. We had to leave and find a hotel. I won’t be back. Not for me. However , amazing staff!!

Friends

8/10

Excellent

29 Jun 2026

Jolie

Stayed during the Jazz Fest. It was actually excellent for what we needed! The pod itself was very clean and I didn't get claustrophobic at all; the bathrooms, hit or miss depending on when they cleaned it. Super nice staff! They loaned me a phone charger too. Would definitely stay again!

Friends

4/10

Poor

29 Jun 2026

Shannon

I had no tv, no remote no help, very hot doors did not lock never again

Partner

8/10

Excellent

28 Jun 2026

Leslie

Great location near Peel and Guy/ Concordia
Affordable
Clean
Meet lots of new people and most people are very friendly
Cafe machine invites is ideal
Laundry self serve is simple
AC could be improved

Self

10/10

Exceptional

27 Jun 2026

Kevin

Very supportive staff, had a bad experience when a dude was on a call in the early morning.
The staff came in and resolved this efficiently.

Self

2/10

Poor

20 Jun 2026

Joseph

Due to construction it's difficult to reach the location. Problem with parking near the site
I had a reservation, but never stayed. It was too difficult for me to park my car and access the site.
..

Self

10/10

Exceptional

15 Jun 2026

Amine

All great 👍

2/10

Poor

14 Jun 2026

Mahonud

Wonderful and very beautiful

Self

10/10

Exceptional

13 Jun 2026

Manveen

Its was amazing

2/10

Poor

07 Jun 2026

Yosr

I booked for two people and when I arrived at midnight, the front office told me that they only have one capsule for one person and if I want extra room I have to pay extra 90$. They also said that they will reimburse me for the night I didn't stay in and for the mistake but then they refused the reimbursement through expedia. Scammers

Partner

8/10

Excellent

05 Jun 2026

Bradley

The location was great, safe, easy access to most things you'd want to get to including the train, and the bus from the airport stops a block away. The staff were friendly and tried to help with any issues I had.

The facilities are nice, with amenities like a quiet room in the chill area and lockable food storage nooks. Some quirks - the doors to the small shower rooms open inwards making closing them potentially a challenge for you, (the shower itself is great). My locker was finicky any time I wanted to open or shut it, and the washers were busted while I was there, so I get the sense maintenance is a work in progress. Cleanliness varied a lot, as you'd expect in a hostel.

The magnetic doors to the capsule do not lock, and the magnet to mine didn't keep the door closed, so I had to wedge my bag against it. You can sleep with your stuff, but put it in the lockers when you go out.

The capsule lets most sound in, but everyone on my floor was respectful. The kitchen on the 2nd floor is busy in the morning, I'd suggest the third floor if you want quiet.

The beds were a pretty bad issue for me: the mattress is really just a 5 inch thick matt on the wood, and you will feel that. The light from the ac control panel is bright, you'll want to find a way to cover it up, and the ac itself helps but is weak.

In summary, if you can sleep on anything, (or like extra firm beds) I'd really go for it for unbeatable price and great location. If not, maybe spring for an actual bed.

Self

8/10

Excellent

05 Jun 2026

Anastasia

Great location. Staff was very helpful.
In my review it lost some points for cleanliness and maintenance.

Friends_and_family Friends

8/10

Excellent

04 Jun 2026

Alexander

Appreciated the friendly bilingual staff, ease of access to downtown and museum district, plentiful restaurants nearby, and good value for an inexpensive stay.

Less keen on that the capsules overheated quickly (sweated all night, which combined with no beverages allowed —> dehydrated in the mornings), and only 3 bathrooms + 3 showers for 50+ capsules on first floor.

Self

6/10

Pleasant

04 Jun 2026

Gabrielle

Staff was very nice and helpful-especially with being bilingual! Pods themselves and storage area was kept well. If you are a light sleeper you can hear everything little thing, from your pod neighbor opening their doors, to lockers opening, main door opening and shutting, as well as noise from other above and below you. Bathrooms were tried to be maintained but multiple toilets clogged and tended to be dirty on toilets and water always on floor. There was a deep clean of bathrooms over night but unsure of the cleaning process during the day when dirty. Safe location- I had no problems as a female solo traveler.

Self

10/10

Exceptional

03 Jun 2026

Andre

It is actually good , amazing for the price but when we stay we have some issues with the booking .

Partner

10/10

Exceptional

03 Jun 2026

Stephen

Central, clean and fun

4/10

Poor

01 Jun 2026

PuiKwan

Price can vary a lot. I hit Montreal on the last day of Formula 1 so it was very expensive.
However with the price you pay for, the cleanliness could be improved. There was dust and bits along the edge of the mattress.
Mattress was fairly thin.
Staffs were helpful and you can tell the cleaning staffs were really trying to keep up the cleanliness of the sharing space. It was just too many people.
Showers were too small.
Some of things like bathroom door were broken over the time I stayed there (5 days) was never fixed.
Lockers could be bigger.
The key problem here is the capsule door. Although it looks like you need a key card to open it, actually all you need is a push, it would just open without the card. This leads to low security.

Self

8/10

Excellent

01 Jun 2026

Mathieu

Overall very good. Will definitely stay again. Only complaint I would have is bathrooms on my floor were dirty during my entire stay. And you can tell they were dirty for a while.

Nonetheless, I will still recommend this to anyone.

Self

6/10

Pleasant

01 Jun 2026

Samuel

It every bad experience

2/10

Poor

01 Jun 2026

Serge

Expedia ne respecte le client parce-que j'ai fait une réservation pour un lit de deux personnes mais quand j'arrive dans la résidence capsule mais il m'a dit il n'y a pas de lit pour deux personnes.

Partner

2/10

Poor

31 May 2026

Luna

Les photos, la description et surtout la note de cet établissement sont extrêmement trompeuses. Je voyage beaucoup et je ne laisse que très rarement des avis négatifs, mais cette expérience a été sincèrement l’une des plus dégoûtantes que j’aie vécues.

Dès mon arrivée, j’ai constaté que le niveau de propreté était catastrophique. Les toilettes étaient dans un état répugnant, avec des cheveux et des poils partout sur le sol. Les planchers étaient sales, les espaces communs mal entretenus et l’ensemble du lieu donnait une impression générale de négligence. On est très loin du niveau de propreté minimal auquel on peut s’attendre lorsqu’on paie pour un hébergement.

La capsule dans laquelle j’ai dormi n’était pas mieux. Il y avait de la saleté autour du lit et, à ma grande stupéfaction, j’y ai découvert un préservatif usagé. C’est absolument inadmissible. Trouver ce genre de déchet dans un espace censé avoir été nettoyé entre deux clients est non seulement dégoûtant, mais soulève aussi de sérieuses inquiétudes quant aux standards d’hygiène de l’établissement.

À cela s’ajoute une isolation pratiquement inexistante. On entend absolument tout : les conversations, les déplacements, les portes, les allées et venues des autres occupants. Il est presque impossible de se reposer correctement.

Ce qui me choque le plus, c’est l’écart énorme entre les avis, la note affichée et la réalité. Je ne comprends honnêtement pas comment cet établissement peut obtenir une telle évaluation.

Partner

10/10

Exceptional

31 May 2026

Mirtha

Es acogedor, confortable y centrado con varios lugares cercanos para comer y conocer

Self

6/10

Pleasant

31 May 2026

Sebastien

Il y a un gros manque de propreté . Le concept est intéressant .

Friends

8/10

Excellent

31 May 2026

Luis

The place is good enough, well located and cool concept.
All capsules are kind of in the same space, where in the rules says \"belongings can not be left out your pod\", but everyone did and that made the room smelly and not very good looking.
The pod was clean and like the experience. For the right price I'd stay again.

Self

10/10

Exceptional

30 May 2026

Eunice

I stayed here for one night mainly for the experience, and overall I enjoyed it. My capsule was very clean, and the goose down comforter was surprisingly comfortable. The pod has its own ventilation system, and you can control the air conditioning yourself, which made the stay very comfortable. The facilities are modern, well maintained, and thoughtfully designed.

My only inconvenience was the parking situation. Public parking is not very affordable, costing around $33 or more for 10–12 hours, and there are not many nearby alternatives. Be very careful with street parking, as parking enforcement is active and they will make sure to ticket vehicles that are not parked according to the regulations. Other than that, it was a unique and enjoyable experience.

Self