Name: Sens Hotel
Address: 1808 Sherbrooke Street West, Montreal, H3H 1E5, CA

6/10

Pleasant

20 Jul 2026

indira

Rooms newly renovated
Lobby and common areas are dated not properly maintained

6/10

Pleasant

19 Jul 2026

Nicole

Great location.
Staff was polite and efficient.
Very comfortable bed, great bathroom.
Comfy bathrobe.
Nespresso machine was great as well.
However, the A/C kept on going on and off during the night to adjust the room temperature and was quite noisy.
Also, late arrival of some guests (around 2 am), which could be heard from my room.
Hallway and some bedroom walls could use some attention -- they looked a bit banged up.

Self

10/10

Exceptional

18 Jul 2026

SONJA

Nicely renovated rooms and lobby (tho' hallway could use an update).
Great service, location - easy to get everywhere.
ONLY drawback was the loud airconditioning system, when fans turned on/off.

Business Self

8/10

Excellent

18 Jul 2026

DAVID

there is no onsite parking but the hotel provides the parking services at a fee, everything is good except the floor cleaning need to improve, close to restaurant and Royal Mount Park, good location.

Pet

10/10

Exceptional

17 Jul 2026

Mikaela

Clean room, amazing comfortable bed! And mostly the staff was so kind and friendly and gave us great recommendations on places to go in the area. The location is perfect and near restaurants bars and clubs!

Friends

10/10

Exceptional

16 Jul 2026

Krisann

Great location for this funky hotel!! We will be back!

Partner

8/10

Excellent

13 Jul 2026

Tina

Stayed two nights. This hotel is in a great location. Very walkable to major attractions. We walked to Old Montreal and took an Uber back. We love that it's pet friendly as we did have our dog with us. Room was clean. We didn't eat at the restaurant. Staff friendly and helpful. Valet parking was great.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Paul

Good location with a metro station only round the corner.
Very friendly and helpful staff
Bar never seems to be open but not a problem in city. Stores can’t sell alcohol after 11.00pm

Partner

8/10

Excellent

12 Jul 2026

Karina

Hotel was good, not great. Good area and metro nearby. It's an old hotel and its noticeable.

Self

8/10

Excellent

11 Jul 2026

Yvon

Room was extra large.
But the ac was very noisy

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Shirin

It was good location.

Family_with_children

8/10

Excellent

07 Jul 2026

Drew Xyra

The location is very great to go to Old Montreal and Mount Royal, there is bus stop and nearby metro. The hotel staff are kind and suggested food places. No amenities, just room and elevator. Washroom is a bit old and used, can see door cracks and paints. Queen bed seems to be a double or bigger twin bed but spacious room and decent size for bathroom.

Partner

10/10

Exceptional

07 Jul 2026

Shiu-Chung

Clean room. Friendly staff.

Partner

10/10

Exceptional

06 Jul 2026

Evelyn

Excellent central location, clean and quiet and very comfortable, super helpful and kind staff

Partner

8/10

Excellent

06 Jul 2026

Trent

Excellent location

10/10

Exceptional

05 Jul 2026

Dana

Great location and modern accommodations for the price. Would return!

Partner

10/10

Exceptional

05 Jul 2026

Sarah

Our room was clean and comfortable. Hotel is located close to Mont Royal, Museum of Fine Arts, restaurants, and a 30 minute walk from the train station.

Partner

10/10

Exceptional

04 Jul 2026

Brad

Excellent location! Very walkable to many places in the city, the room was very clean and the staff was super helpful with any issue, would definitely recommend and stay here again!

Partner

10/10

Exceptional

04 Jul 2026

Kassidy

Each of the staff were wonderful

10/10

Exceptional

04 Jul 2026

Victoria Alice

Beds were very comfortable, great location with easy access to transport.
Hotel gym is small but bigger and has more equipment than photo suggests.
Staff are very friendly and helpful.
Coffees and water were restocked every day and towels changed/bed made daily.
Housekeeping staff very friendly.
Walls are a bit thin and room can get very hot at night so make use of the air conditioning unit.
Bathroom products are very nice.
Overall a great stay, thank you!

Friends

8/10

Excellent

04 Jul 2026

Ingrid

Great location and friendly staff. Bathroom needs upgrades.

Family_with_children

6/10

Pleasant

03 Jul 2026

Ramzi

Unfortunately, my stay wasn’t very pleasant. The room wasn’t very clean, and there were several stains in different areas. It also had a strong chlorine smell that made it uncomfortable. On top of that, the staff didn’t seem very friendly or welcoming. Overall, I was disappointed with the experience and expected better.

Self

10/10

Exceptional

03 Jul 2026

Melissa

This hotel was great for our stay! It’s got fun things to do/eats near it and also it’s a few blocks from the metro station so you can go anywhere. Breakfast buffet was so clutch and the staff are incredibly friendly. The room was so cute and clean. On our next trip back I would def book this place again.

Partner

10/10

Exceptional

02 Jul 2026

Genevieve Marie

Great location, friendly staff.

Family

10/10

Exceptional

01 Jul 2026

Domenic

Clean excellent hotel good location

Friends_and_family Friends

8/10

Excellent

01 Jul 2026

Qian

Great location. Bus lines around. Next to Metro line 1. Tons of food options and cute community.
We were stayed at the middle level of the building, water pressure wasn't good!
The second day in the afternoon, the fire alarm started to ring. (Beeping sound on and off. Can't sleep at all! We don't smoke and nothing happened) Had to go downstairs because the room phone was broken too! The maintenance staff fixed it while we were out, thank God!

Family

10/10

Exceptional

30 Jun 2026

Robert

The staff is excellent. We had trouble with our keycards on the last morning and they went above and beyond to help.

The location is excellent. A one block stroll downhill to the Metro gets you everywhere. There are dozens of restaurants within ten minutes, and the proximity to the art museum is also great.

The room was tidy and cool. The bed incredibly comfortable. The a/c flawless.

We will absolutely plan on staying here again.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Dodd

Staff was outstanding. Valet parking not the best set-up, could be better. Room was impeccable and very spacious. Bathroom had a stand-up shower rather than a tub which we liked. Did not each at the restaurant attached to the hotel, though had one drink & 2 NA beers there one of the evenings and the bill was over $50.00 CDN, very expensive. Only downside to the location of the hotel, it was more a distance from the core downtown than I we have liked. A lot of walking.

Partner

8/10

Excellent

27 Jun 2026

Charles

Only problem was that the beds were too soft. Not good for people with back problems … like me.

Partner

4/10

Poor

27 Jun 2026

Mélanie

J'y étais pour le travail pour une durée de 5 nuitées.

Il n'y a pas de stationnement, le valet va garer la voiture dans les rues avoisinantes. Ma voiture a été grafignée assurement par des passants. Un matin, bien que j'ai appelé pour approcher ma voiture, lorsque j'étais prête à sortir, les clefs étaient encore accrochées. On m'a oubliée. Une odeur enmagasinée dans les murs et les rideaux.La chambre sentait la cigarette. Il faut attendre plusieurs minutes pour avoir de l'eau chaude dans la douche. Pas de micro-onde. Le climatiseur fait un bruit impressionnant. Je me réveillais chaque fois qu'il repartait. J'ai donc manqué de sommeil.

N'allez pas au restaurant. Ce n'est pas digne du tout d'un restaurant italien. Une salade césar avec des coeurs de laitue iceberg, des croûtons et du fromage en poudre. Et le prix.... c'est rire des gens.

Les pâtes m'ont levées le coeur. Je n'ai pas mangé.

Nous n'y retournerons pas.

Business

10/10

Exceptional

26 Jun 2026

Zachary

Great experience.. very nice staff

Business

6/10

Pleasant

26 Jun 2026

Jennifer

The size of my room was very spacious and the bed was comfortable. I was turned off by the general state of the room however. There were many paint scuffs on the walls, the kitchenette was very poorly equipped, and the curtains were damaged and not hanging properly so did not cover the entire window and let in quite a bit of light at night. It was also right next to the gym so I could hear people dropping weights when they worked out, and that was quite loud. All in all, it was okay ... the location was convenient for where I needed to be in Montreal and the neighbourhood is very nice. The staff were excellent, providing a replacement hair dryer for the one that did not work in the room. Cleaning staff were mostly good though this was not consistent. Overall an average stay.

Self

10/10

Exceptional

23 Jun 2026

susan

Staff were friendly and helpful

Partner

8/10

Excellent

23 Jun 2026

Delaney

The staff was very friendly and helpful. Unfortunately, we had some issues with our air conditioner so the room was very hot. They were able to fix it, but it didn’t seem to work very well. Very clean and close to lots of amenities. Staff was able to hold our bags at checkout and ordered us a taxi to go to the airport.

Partner

10/10

Exceptional

23 Jun 2026

Linda

Clean, large rooms and very comfy beds. Location was ideal, walking distance to great restaurants, entertainment, shopping and sightseeing.

Friends

10/10

Exceptional

22 Jun 2026

Christine

The property was clean. The staff was friendly and helpful. They only have valet parking which was convenient. It costs $40 for in and out. If you want to pay less there are other parking options by using a parking app that is also close and easy to use.

Partner

8/10

Excellent

21 Jun 2026

Jonny

It was a nice fairly large room and very clean. The breakfast buffet was the only negative thing about the stay, way too expensive for what they served.

Family

4/10

Poor

20 Jun 2026

Aratrika

I stayed with my family at the SENS hotel and we had two rooms. My room had a broken shower, the main door latch was broken, the bed was sinking in. So I went to the reception and asked for a new room. The reaction I got was absolutely terrible. The guy at the front desk kept telling me that he cannot move me to a new room because the hotel was completely full. After me repeatedly telling him it’s a safety concern, he kept reiterating that he can’t help and that I needed to wait for his manager. When I asked if there are no vacant rooms how exactly will the manager help, he started smirking. I have never met such a rude receptionist before. Fortunately the other lady (his coworker) stepped in and helped me eventually and gave me another room. So very thankful for that.
The room where my parents were staying, the AC kept having issues to the point that it was hot and uncomfortable. But when I reported about this, the lady at the night shift was very helpful and moved us to another room.
To top this, while I was checking out, the receptionist told me that there was a $115 restaurant charge along with the parking for my room. I clarified repeatedly that I had not used the restaurant and the charges could be from the previous occupant since my room was changed. I was promised that the charges would be removed, but I was still charged for it at a later date which I had to call in to report. Still waiting on the refund. Don’t stay here as it’s nothing like a 4 star hotel!

Family

10/10

Exceptional

15 Jun 2026

Israel

Personnel très gentil , stationnement valet facile et hôtel très bien situé

Friends

10/10

Exceptional

15 Jun 2026

Justin

Chic hotel, great restaurant and bar.

Family

6/10

Pleasant

14 Jun 2026

Brent

Rooms are a great size, bathroom is small, the lobby bar area was always closed even to enjoy a works space or afternoon coffee

Business Self

6/10

Pleasant

13 Jun 2026

Michel

Personnel courtois et serviable.
Valet parking cher mais apprécié.

Partner

10/10

Exceptional

13 Jun 2026

Jacob

Great location and beautiful renovated rooms with a very comfortable bed! We live staying at Sens Hotel every time we come to Mtl.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Deborah

The SENS was the perfect spot for our group. We walked everywhere. It’s close to Eaton Center so we walked and close to great restaurants.
We also walked to Old Montreal. We took an Uber back as we were tired.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

David

Hotel was amazing, parking is only valet and the breakfast isn’t worth it but there’s a breakfast place nearby which is perfect. Will definitely come back

Partner

10/10

Exceptional

05 Jun 2026

Gail

The staff were incredible!

Partner

8/10

Excellent

05 Jun 2026

Kim

Overall a great stay. Good location easily walkable to a number of areas.

The only issue we had was cold water two mornings for the shower. The water never got warm. Addressed it to front desk staff bit remained unresolved.

Partner

4/10

Poor

03 Jun 2026

Laurence

This is a very ordinary hotel
The bed was comfortable
That’s ut

Self

8/10

Excellent

02 Jun 2026

Melanie

Parking was expensive and the valet was slow. The air conditioning was intermittent at best. Otherwise the stay was great! The location was very convenient.

Family

2/10

Poor

01 Jun 2026

Melanie

So disappointed, do not recommend:(

We've actually been to this hotel before and it was great. It checked all the boxes for a weekend getaway vibe.

I reserved 8 months in advance. I even received reminders from the hotel the week prior. We got there around 7 pm on a Friday night in a complete downpour. Upon arrival we were told they were overbooked by a third party and that they had switched us to Chateau Versailles across the street. We had pre-paid and were led to believe that we had no choice and it was not refundable. (We ended up staying at the Chateau Versailles because double paying was not an option for us, and finding a hotel room at 7 pm on a Friday after a four hour drive would have been ridiculous).

Our fun hotel getaway ended up at a hotel with wall to wall carpet, no elevators (we ended up on the top floor), a bathroom the size of a closet with a shower curtain and no fan, AC that was non existent and no kitchen area. No parking either, so it was a 2 block trek in the rain with our suitcases from a public parking garage. The Chateau Versailles is a historical building and there are litteral pictures of nuns on the walls. The hotel is not bad, just definitely not what I chose and what I would have opted to spend my money on.

Very bad costumer service from SENS Hotel. When we got there the restaurant near the lobby was closed for a private event and I suspect that they kicked everyone out that had existing reservations for that group.

Partner

6/10

Pleasant

01 Jun 2026

Paul

The room was very clean and the staff were very accommodating. However the room was tired and needed renovated in places. Room was spacious and bright. However only 1 lounge chair and no table, air conditioning very noisy and lack of storage for clothes.

Partner

10/10

Exceptional

28 May 2026

Jane

Our King room as spacious and spotless. The staff went above and beyond to suggest accessible transport, arrange a taxi, recommend restaurants and sent treats to our room with a lovely card for my husband’s birthday!

Partner

8/10

Excellent

28 May 2026

Susan

Super staff. But thé hotel needs a bit of care — peeling paint, wallpaper….
We also found the beds too soft for our liking. Great location with proximity to hospital though. And the in/out privileges for our car was really helpful.

10/10

Exceptional

28 May 2026

Tiffany

I enjoyed my say here! The staff were very nice. The room itself was clean and spacious. I couldn’t figure out the thermostat (that’s on me, not on them) so I found the room got a bit stuffy without the fan on.
The hotel is also very well located! You can see the metro from the corner of the street the hotel is on, it’s so close. If you have mobility issues you might have trouble walking up to the hotel from the metro because that street is inclined. It’s also located on a really nice street that isn’t too loud, but still pretty central to things that you could take a nice walk to if you didn’t feel like taking the metro. I reccomend Pizza Rosie around the corner for a slice!

Self

10/10

Exceptional

27 May 2026

Helen

Nice hotel. Good location.. close to metro. Comfortable room / bed

Partner

6/10

Pleasant

27 May 2026

Aimee

For a five night stay, they failed to remake the room twice, even after complaining the first time. Also had to switch rooms — the “double” beds were child-sized and too short for adults. (I am 5’5” and the bed was too short.). We complained about the service situation and the staff couldn’t care less. No accommodations whatsoever.

Partner

10/10

Exceptional

26 May 2026

GREGORY

Giovanni the restaurant owner was great. The staff was very good

Partner

6/10

Pleasant

25 May 2026

Zakery

slightly ran down, but staff and location make up for it.

Friends

10/10

Exceptional

25 May 2026

Alex

Helpful staff and good location - 2 minutes from metro

Partner

10/10

Exceptional

21 May 2026

Laura

Lovely hotel. Close to everything. Very clean. We had a great time.

Family

10/10

Exceptional

19 May 2026

Madeline

Stay was great, great location, staff were friendly and helpful, room was nice and fit what we needed. For some reason coffee isn’t free with breakfast though? Thought that was odd and I haven’t really seen that at any hotels before.

4/10

Poor

19 May 2026

Saifa

I have stayed at this hotel multiple times. From the junior king suite to the penthouse last year. I brought my sister for the long weekend.
Unfortunately in the last year a lot of changes have happened. The room and service was not up to par. From coming to Sens hotel, no one helped with unloading luggage (which happened both previous times), The door in the bathroom looks like it had been chewed pain chips. The AC in room 760 was half working and not. Constantly at 76 degrees. The ice machine on the 6th floor was out of order.
Finally, I requested late check out by 1 hour when booking spoke to them on the phone. Then when I checked into the hotel and then yesterday before checking out this morning - was told “most likely shouldn’t be an issue just call the morning of”
I was told this morning no late check out.
This ruined our travel plans by 1 hour and disturbed our time thinking we had an extra hour. Overall will probably not coming back again despite our amazing previous visits

6/10

Pleasant

17 May 2026

Eric

The room needs to be better up graded without holes in the wall or paint falling off.

Self

10/10

Exceptional

16 May 2026

Kiana

Staff was very kind, everything was clean, the building was very nice, great view of the city, would recommend

Friends

8/10

Excellent

15 May 2026

Chad

Great hotel located in a safe, serene, walkable area, conveniently close to major downtown attractions. Many local restaurants around the hotel. The hotel is also within easy walking distance of major transport hubs. The rooms are bright with a lot of natural light; the staff were polite and welcoming throughout our stay. The breakfast menu could be more extensive, but overall a very enjoyable experience and we would recommend it to anyone visiting Montréal.

Partner

10/10

Exceptional

13 May 2026

Daniel

Nice clean stay, very convenient to downtown. Nice helpful staff.

Friends_and_family Friends

10/10

Exceptional

11 May 2026

Wijdan

Greatest

Partner

10/10

Exceptional

10 May 2026

Patricia

Lovely hotel, great restaurant. Good location

Family

10/10

Exceptional

10 May 2026

Irv

Great staff, nice bed, great pillows!!!

Self

10/10

Exceptional

10 May 2026

Olalekan

Good service all round and a nice central location as well.

10/10

Exceptional

10 May 2026

Angeline

We stayed in a double bed room that was clean and with a clean bathroom. Lots of light coming in naturally and good lighting as well.

Family

8/10

Excellent

10 May 2026

Frank

checkinbwasceasy.

6/10

Pleasant

06 May 2026

David C

Room was clean and comfortable. Bathroom was very small and needed repair. The bottom of the door and walls showed water damage

Partner

10/10

Exceptional

04 May 2026

Catriona

The hotel was quiet and very clean. We didn’t have to wait for anything and had zero issues.

Friends

8/10

Excellent

03 May 2026

Jennifer

Friendly staff, very comfy bed, clean room. Would stay again!

Family

8/10

Excellent

30 Apr 2026

Olubode

Clean

8/10

Excellent

30 Apr 2026

Marc

Central Downtown location. Rooms could use a coat of paint but other than that it was perfect for my needs

Self

8/10

Excellent

27 Apr 2026

Michael

Everything was great. Only issue was when the ac came on in the room is was very loud. Woke me up everytime it came on

Self

10/10

Exceptional

26 Apr 2026

Daniel

really nice room, great bed, clean every day with fresh sheets. Good location right on Sherbrooke for easy access to most of downtown Montreal.

Partner

10/10

Exceptional

22 Apr 2026

Rebecca

Perfect accommodations for us. Easy to walk to places. Valet parking, friendly, cordial staff, quiet, comfortable hotel.

Partner

10/10

Exceptional

21 Apr 2026

Rebecca

Hotel & restaurant staff were very pleasant and accommodating. Our room was quiet and cleaned daily and the bed was extremely comfortable. Overall, our stay was a pleasant one and we will be back. I highly recommend this hotel!

Parking may have been difficult if it had not been for the valet service they offer. The cost of this is $40 per day.

Partner

10/10

Exceptional

21 Apr 2026

Joel

Staff was very friendly. Skipped breakfast at hotel for various choices for food just a few blocks away. Market on same block and pharmacy on next. Metro station at end of block.

Partner

10/10

Exceptional

20 Apr 2026

Andrew

Clean room

8/10

Excellent

20 Apr 2026

Concetta

Toilet didn’t flush properly, and room was a little rundown

Partner

10/10

Exceptional

20 Apr 2026

Mai

Perfect location. Staff are friendly. Clean and quiet.
Coffee and water refilled daily. Definitely would stay here again and would recommend others

Self

2/10

Poor

20 Apr 2026

Elizabeth

We left immediately, this was a very bad experience for many reasons–room cleanliness and check in in particular.

Family_with_children

8/10

Excellent

19 Apr 2026

Joel

N/A

Family

2/10

Poor

18 Apr 2026

Pete

Very disappointed. Certainly expected better.
Room wasn’t as booked. They wouldn’t honour our discount because of booking through third party. Lights burnt out. Without any exaggeration, it took over 20 minutes to get hot water to the shower. A lot of superficial damage. Throw-up all over sidewalk at entry. They moved us to another room but charged us more. Hotel is obviously in trouble. Won’t stay there or use Hotels.com again.

Partner

8/10

Excellent

18 Apr 2026

Maxime

Everything was ok.

4/10

Poor

17 Apr 2026

Andre

Room and hotel were very nice. Only downside was the bathroom.

After a long travel day I just wanted to take a nice shower. The water was running and very cold, so I called down to the front desk and was told, \"with my particular room type, the water has to run for 10 minutes.\" That would be okay, if the drain worked properly, but unfortunately it was backed up. This meant I either had to use the hose, or shower in drain water.

Otherwise the trip was amazing!

Self

8/10

Excellent

17 Apr 2026

Geoff

Room was nice enough, a little small maybe but all I needed a bed so...

Business

10/10

Exceptional

14 Apr 2026

Jessica

Great location and staff. Will return.

6/10

Pleasant

14 Apr 2026

Hugo

The SENS hotel is a clean and well staffed and courteous staff. There is a bar however it seems to close early and was primarily empty while I was there. Restaurant that was open for breakfast and later in the day for dinner which is also empty. This may be a result of Montreal being a restaurant town and folks not wanting to stay in for meals. It was cost-effective and the staff was courteous. If you're looking for a functional hotel that allows you a home base while staying in Montreal this is a place I would recommend to stay.

Family_with_children

8/10

Excellent

13 Apr 2026

mohammad

Room and bathroom was good.. door was rotting on bathroom. Parking was not that easy

Friends

10/10

Exceptional

13 Apr 2026

RUSSELL

first rate all around, our 3rd stay here. Excellent restaurant.

10/10

Exceptional

09 Apr 2026

Andes

Good value for the price. Great location.

Family_with_children

6/10

Pleasant

08 Apr 2026

Chantal

Everything was just ok. The room was really ordinary, trace of water damage on ceiling, kitchen with nothing in it. Not even able to clean our cup give us face clothes to clean dishes. I was disappointed a little.

Pet

4/10

Poor

06 Apr 2026

Virginia

If you like easy access to your vehicle, this isn’t the place. The city blocked off all front access to the hotel for bus stops, although valet was awesome in their attempts to get our vehicle as close to the doors as possible. Hallways and rooms need a good deep clean; bathrooms are tiny with no fan/exhaust. We had to return our meal to the hotel restaurant as there was a gigantic bug in our salad (we were reimbursed); had to walk to another restaurant for our dinner. I really, truly, wanted to love our stay - the saving grace are the wonderful staff we met during our 4-day stay.

Family

10/10

Exceptional

05 Apr 2026

Ruth

Clean room. Quiet
Walking distance to shopping and restaurants staff was amazing

Friends

10/10

Exceptional

05 Apr 2026

Ryan

Stayed for one night but had a wonderful experience. Beautiful and clean room and very friendly staff. Valet parking was convenient too. Would definitely stay here again

Partner