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City Express by Marriott Guadalajara Aeropuerto
Guadalajara & Vicinity · Mexico
Carretera Guadalajara a Chapala No 7610View location
8.6/10Excellent1,008 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.6/10 8.6
Amenities8.4/10 8.4
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About City Express by Marriott Guadalajara Aeropuerto
Located in the Las Pintitas area of Tlaquepaque, City Express by Marriott Guadalajara Aeropuerto is within a 15-minute drive of Arena VFG and Plaza Forum Tlaquepaque. This hotel is 10 miles (16 km) from Expo Guadalajara and offers a fitness center and terrace with city views.
The 118 air-conditioned rooms feature flat-screen televisions with cable programming and complimentary wireless internet access. Bathrooms include showers and complimentary toiletries. Conveniences such as phones, desks, and complimentary bottled water are also provided.
Guests can enjoy lunch or dinner at the hotel's restaurant, Deli, or order room service during limited hours. A complimentary full breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A complimentary roundtrip airport shuttle is available 24 hours a day. Don Miguel Hidalgo y Costilla Intl. Airport (GDL) is the preferred airport for the hotel.
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Located in El Salto (Las Pintitas), City Express by Marriott Guadalajara Aeropuerto is within a 15-minute drive of Arena VFG and Plaza Forum Tlaquepaque. This hotel is 10.4 mi (16.7 km) from Expo Guadalajara and 16.4 mi (26.3 km) from Akron Stadium.
Make yourself at home in one of the 118 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and complimentary bottled water.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Bioscore Sustainability
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
You need to know
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
-
Special Instructions
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Tlaquepaque Letters
9.7 km / 6 mi
San Pedro Parish
10.1 km / 6.3 mi
Refuge Cultural Center
10.3 km / 6.4 mi
Plaza Forum Tlaquepaque
11.2 km / 6.9 mi
CODE Paradero Sports Complex
11.4 km / 7.1 mi
Arena VFG
11.8 km / 7.3 mi
Parque Agua Azul
12.6 km / 7.8 mi
Teatro Diana
13.4 km / 8.3 mi
Museo de Arqueologia de Occidente de Mexico
13.4 km / 8.3 mi
Centro Cultural
14.2 km / 8.8 mi
Plaza de los Mariachis
14.6 km / 9 mi
Plaza Tapatia
14.7 km / 9.1 mi
Hospicio Cabanas
14.8 km / 9.2 mi
Magno Centro Joyero
14.9 km / 9.2 mi
Santuario de Nuestra Señora del Carmen
15 km / 9.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2015
- Total number of rooms: 118
- Number of floors (main building): 1
- Single rooms: 53
- Double rooms: 58
- Suites: 6
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Airport
Show 30 more facilities & services
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Transfer service
- Airport Shuttle
- Room serviceExtra charge
- Laundry serviceExtra charge
- Hotel safe
- Lift access
- Terrace
- Gym
- Luggage room
- Clothes dryer
- Restaurant
- Meeting room
- ProjectorExtra charge
- PrinterExtra charge
- PhotocopierExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- Bioscore Sustainability Certification
- Breakfast
- Continental breakfast
- Hot breakfast
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
Room QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
DOUBLE GUEST ROOM QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 20 m²DBL.2D
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Wake-up service
- Smoke detector
Facilities with extra charge
- Individually adjustable air conditioning
- Direct dial telephone
- TV
- Ironing set
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
DOUBLE TWO DOUBLE BEDS
Room photos
10 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Room amenities
- Bathroom
- Shower
- Wake-up service
- Smoke detector
Facilities with extra charge
- Individually adjustable air conditioning
- Direct dial telephone
- TV
- Ironing set
- Wi-fi
- Toiletries
- Desk
- Cable TV
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom
- Cable TV
- Desk
- Wake-up service
- Housekeeping
- Smoke detector
- TV
Show all 9 amenities
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Shower
- Bathroom
- Cable TV
- Desk
- Wake-up service
- Housekeeping
- Smoke detector
- TV
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BEDROO.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
Room SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 28 m²SGL.ST
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- TV
- Bathroom
- Housekeeping
- Smoke detector
- Cable TV
- Desk
- Wake-up service
Show all 9 amenities
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
SINGLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Room amenities
- Shower
- TV
- Bathroom
- Housekeeping
- Smoke detector
- Cable TV
- Desk
- Wake-up service
- Individually adjustable air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
QUADRUPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCity Express by Marriott Guadalajara Aeropuerto
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about City Express by Marriott Guadalajara Aeropuerto
100
reviews shown
LILIA
They never answered our phone calls to pick us up at the airport.
We called 22 times and no way to reach the front desk.
We called 22 times and no way to reach the front desk.
Ricardo
We have to wait long time for the pick up at the airport
Victoria
Staff was so helpful with arrangements to the airport. Our room was comfortable. Unfortunately (and I’m embarrassed to say) the walls of the bathroom and on wall in the room had VISIBLE boogers rubbed and dried on the walls that was so disgusting. The tv was constantly connecting to headphones (though none of had any) so the audio wasn’t working until I turned the volume to 100 and whoever was connected probably noticed unconnected… I’m not sure.
Victoria
Stayed here again… this time we were on the ground floor with a window that faced the sidewalk to the garage so I didn’t feel comfortable having the blinds up but it was so dark with them drawn. Everyone walking by was able to look in. Additionally the water pressure in the shower was so weak, not sure if that was also due to being on a different floor. The hotel itself was as great and clean as last time. Staff just as friendly.
Laura
The location was excellent for catching an early flight the next morning. When we arrived, there was a long line to check in, and only one receptionist was on duty. She was very polite, did a great job keeping everyone in line, and worked as quickly as she could to assist all the guests, even those trying to get attention before their turn.
Unfortunately, we did not enjoy the restaurant inside the hotel. The hamburger patty had very little flavor, and the chicken in the enchiladas verdes was also bland.
The A/C in our room was not working properly, so the room felt warm during the night.
Overall, our one-night stay worked well because we needed to be close to the airport, and the hotel offers a complimentary 24-hour airport shuttle. The shuttle driver was excellent—very friendly, professional, and attentive.
Unfortunately, we did not enjoy the restaurant inside the hotel. The hamburger patty had very little flavor, and the chicken in the enchiladas verdes was also bland.
The A/C in our room was not working properly, so the room felt warm during the night.
Overall, our one-night stay worked well because we needed to be close to the airport, and the hotel offers a complimentary 24-hour airport shuttle. The shuttle driver was excellent—very friendly, professional, and attentive.
Ricardo
Summertime employees are very friendly, but not all of them
marisela
Very clean
Jose
Clean room and free shuttle from and to the airport
Rubia
The internet has poor connection. The room service food tasted poorly. The shuttle to the airport runs every hour and if there is no space then you have to book another time. Considering the airport is a seven minute ride, the shuttle should run more frequently to accommodate the customers. Maybe every half hour.
Teresa
The recepciónist was very courteous and helpful
Ana
Great
Victoria
Hotel was incredibly clean. Complimentary breakfast was great and the staff were friendly. Little over 5 minutes from the airport as well. They offer shuttles too!
Sylvia
Todo bien. Everything was great. The only thing was that there was no iron in my room but was taken one to my room immediately. Great stay.
Karen
Airport shuttle was not available at 4 am but was available for 3 and 5 am - so I could not use it. Clean and relatively quiet. Secure parking was a bonus.
Esperanza
I tried to cancel, and they said they could not because they do not speak ENGLISH. I speak Spanish as well, and they
Maria
Clean close to the airport and transportation to the airport
Fanny lizette
Siempre todo muy bien
Leybe Lisset
El transporte para el aeropuerto fue muy conveniente. Todos los empleados fueron muy amables y atentos. Me hospedaría de nuevo.
The airport shuttle was super convenient and the staff were always friendly and helpful. I would stay again.
The airport shuttle was super convenient and the staff were always friendly and helpful. I would stay again.
Eduardo
First impression was walking into the room and seeing hair in the bathroom sink. I then notice water on the bathroom floor near the toilet. Is it a leak or was that not cleaned up from the prior guest? I then go to the bed and notice hair on the pillow. My hair length is 1 inch at most, this is easily 8 inches long. As I exit the room, i notice that the door doesn't close completely. It'll close enough to appear like it's closed but the lock didn't engage and anybody passing by could push it open. MAJOR SECURITY RISK (with the amount i was carrying). I report it to front desk staff that room 304 doesn't lock, they agree to send maintenance over to fix it. When we return later that night we find the door in the same condition before we stepped out.
Maybe my American standards are too high or my perception of the Marriott brand is mistaken.
I book hotels with safety, cleanliness, quality and value in mind. I feel they fell short on multiple levels.
On the other hand, they do provide complimentary airport shuttle and limited selection free breakfast. That's still not enough to get me to go back though.
Maybe my American standards are too high or my perception of the Marriott brand is mistaken.
I book hotels with safety, cleanliness, quality and value in mind. I feel they fell short on multiple levels.
On the other hand, they do provide complimentary airport shuttle and limited selection free breakfast. That's still not enough to get me to go back though.
Jazmin
upon arrival i called hotel and staff informed me where to meet for shuttle pick up (international arrivals by the starbucks ) and then driver was super friendly and took us to the hotel, check in was smooth process. The lobby and waiting area were nice and had water for us to have while we waited for keys. staff was helpful with where was what and went on my way to my room which was clean and tidy.
Ana
Excelente servicio de shuttle
Aaron
Property was clean, close to the airport. Only problem we had is our room (718) shares a wall with the elevators- which must be in need of repair because they provided a constant sound similar to kicking a metal bucket down an empty hallway. These obnoxious, incessant sounds occurred all throughout the night- making it impossible to sleep. The hotel provided a much appreciated airport shuttle service which runs every hour (ours was at 3 am).
Ricardo
Muy mal cpn las llaves se desprograman y tiene uno que regresarse a que las reprogramen y el lavado manos tapado
Juan Carlos
It’s a nice stay overall
Maricela
I tired to schedule the shuttle pick up from the airport and no one responded thru the Expedia app, I ended up taking an Uber. However, going back to the airport was great shuttle service.
Victor
The WiFi didn’t work on our phones or the tv and I didn’t have hot water for my shower.
Tosin
Staff
Antonio
Customer service was excellent, including the attendant, the restaurant
Eduardo
El shuttle
Zeke
Very nice place will be staying again next time I travel
Alejandro
Ok
Edna Victoria
Clean room and friendly staff
Sandra
Was there for one night, perfect little hotel near airpoirt. Clean , convenience
Eduardo Alberto
Excelente limpieza y desayuno
Juan
.
Cindy
The front part of the hotel was under renovations when I arrived , it did not appear to be open and there were no signs to indicate which way to
Enter or where the front desk was located
Enter or where the front desk was located
Vinicio
The AC was loud and it didn’t work well . We had to be moved to another room because of it. We were unable the take advantage of the free breakfast because the construction and dust and smell of glue in the dining room area . The ice machine was broken . If we had known of the construction work that was going on we would had stayed in another hotel.
Ricardo
Property under maintenance.
Vinicio
Call for the airport pick up 2 days before . To find out it was not needed and to call when I had my luggage, which I did (12pm)to be told I had to wait 1 hour to be picked. When I talk to the driver he told that he was not busy at that time and he didn’t know why he was not told to pick me up .
Isidro
Yes it was because it is as described the hotel staff.
Gerald
Shuttle was unavailable and I got scammed by a taxi driver getting there.
Erika
The whole room smelled like drainage
Amador
Very practical if you need to stay near the airport. Great value if you consider that transportation to and from the airport is included, and so is breakfast. You can't beat it.l
Alexandra
Loved the breakfast! Staff courteous and professional
Mario Sanchez
Yes
Juan Antonio
Room was clean, friendly staff, breakfast area nice clean and tidy. Excellent for a night stay.
Janet
Except for a little confusion getting the shuttle to meet us our stay was great. Front desk Edgar and Delia were helpful. Room clean and accommodating. Chicken soup in the Resto was delicious! Would not hesitate to refer anyone to this hotel.
David
Excellent place close to the airport
Edna
We enjoyed the convinient breakfast and the shuttle pick up and drop off was easy. Staff very friendly
Angela
Very clean
Angelica
Staff was welcoming and this property offers transportation to the airport
Erika
Convenient
Luis
Quiet place. Even when there’s construction around the hotel. The only issues we had was housekeeping knocking on door before the checkout time.
Excellent breakfast. Had a variety of food. The food was fresh.
Excellent breakfast. Had a variety of food. The food was fresh.
Fernando Junior
There were the best
Paulina
Está bien el hotel, nunca había ido y funciona bien para lo que necesitaba. Cerca y limpio.
Leticia
Clean, comfortable, friendly staff
Thelma
Estan haciendo construcción enfrente del hotel y esta cerrada la entrada principal. Definitivamente de regreso a mi pais no me quedare en este hotel. El servicio del restaurante muy sin interes en los clientes, nadie vino a mi mesa a ver si necesitavamos algo. La carne de ambuerguesa recalentada porque estaba carbonatada, el tocino todo viejo y recalentado y quemado. Las enchildas suizas creo que las hicieron con tortillas para tacos, solo una revanada de queso cortado a la mitad, ah y le pusieron lechuga para dicimular. Definitivamente no volveria a recervar aqui.
José
Muy amable recibimiento y rapido
Arturo
Clean
Noemi
Dirty sheets and dirty floors
Noemi
Concierge was welcoming and accommodating. Rooms were not spotless: hair of various lengths found under sheets, dirty dingy sheets, pillows unchanged and floors were dirty.
Cecilia
Good was fresh, limited choices. Good for a 3 star hotel.
Bradley
No filtered water in room, to get any had to walk through contraction zone or order Uber water delivery.
Oscar
They told me the hotel was full,even if you bookin expedia and that my card decline but the next day they ran my card. So looking for a refund
Gerald
They shouldn’t lie and offer airport transfers included when that doesn’t exist. I waited two hours and finally took a taxi which they should have suggested up front instead of promising arrival in 30 minutes. I ordered it 24 hours ahead of arrival as required. When I called several times after 30 minutes asking when the van would arrive they didn’t answer my calls. Receptionist was very unkind when I arrived.
Rebecca
Clean rooms. Front desk was very helpful
Theresa
Everything was Great as always 😉👏
Peter
nice breakfast, great staff
BRUCE
The place is very clean and a good deal for the charge.
Angélica
Excellent choice of hotel great service as far as shuttle to and from airport excellent breakfast service included in the price, convenient location from bus station and airport
Danielle
The room was ok, clean except the sheets!
Looks like they where used previously
Looks like they where used previously
Fabian
Good
Ellen
I had an emergency and it was for 1night wanted to cancel and leave the state safe but I did not get a refund
Martelisa
The staff was great, good service...The front desk young man who checked us in was soo nice and the young lady Asiris checking us out was verry helpful and kind.
VERONICA
I recommend this hotel staff very friendly hotel clean room are clean the restaurant is ok breakfast had alot of fruits bread eggs beans cereals juice coffee is available 24/7
Luis
Ok
Luis
Ok
Adriana
had to pay for taxi cause shuttle was already full
Sandra
Very nice hotel very safe and close to airport about 10 minutes out shuttles are every hour very friendly staff
Jose
The construction and traffic is a disaster. Signs to turn into the hotel are non existent and if you miss the quick lane change to the hotel it took more than an hour plus to make your way back and try again.
Jonathan
The hotel is lovely, and i hope it will be better once the construction of the roads is over, however im giving a 3 star for the following reazons:
No reparation for power outages and staffing, knowing the possible risks that a construction project may cause the phonelines where down and i was not informed at check-in, multiple power outages did not find a flash light in the room, mo heads up at check-in of an issue that apparently happen occasionally. The shuttle service was not available due to the not having a driver, did alternatives , Im giving 👏 and 5 stars )]pp]to the staff in to the restaurant , the were busy and did amazing with their urgency to get my order ready and delivery to my room, although the lady at the counter had adviced me 1hr wait or more, the delivery was faster than
No reparation for power outages and staffing, knowing the possible risks that a construction project may cause the phonelines where down and i was not informed at check-in, multiple power outages did not find a flash light in the room, mo heads up at check-in of an issue that apparently happen occasionally. The shuttle service was not available due to the not having a driver, did alternatives , Im giving 👏 and 5 stars )]pp]to the staff in to the restaurant , the were busy and did amazing with their urgency to get my order ready and delivery to my room, although the lady at the counter had adviced me 1hr wait or more, the delivery was faster than
Alejandro
Bad internet. Poor phone system and no shuttle van available like promised!
Nancy
Clean and staff very nice
Francisco
Good
Jorge
Room was great
Jose
I had to pay for transportation from and to airport since hotel had problems with their transportation vehicle.
Hector
Overall is a good option to stay before catching a flight, don’t expect to to much. It’s clean and comfortable.
Ramon
All very good. Staff was helpful and courteous
Gustavo
Buen hotel pero no atienden el teléfono y fue un problema localizarlos para que me buscaran en aeropuerto pero Expedia me ayudó a localizar otro número de teléfono y así se logró
Juanita
All good
Jose
Always is been great to stay at this hotel.
Cristhian
The property is good to stay close to the airport specially if you have an early flight. Staff is very helpful and informative. Breakfast is amazing fresh fruit great bakery and coffee 24 hours
BLANCA
It's was ok
Carmen
Very nice hotel, quite, clean rooms, great staff, shuttle service. 10 minutes from the airport.
Restaurant service as well.
Restaurant service as well.
Fernando
Construction made it hard to get to. Had to get dropped off in the middle of the street with traffic.
Rene
Nice hotel
Carolina
Transportation to the airport. Clean. Friendly staff. ❤️
Gerardo
Street repair
oneyda
Then only good thing was that we were able roc heck in fast and head out to the room to rest.
Bianca
This is the second time I book (giving it a second opportunity) however both times their “shuttle transportation wasn’t available” keep in mind most of us getting a hotel close to the airport is because of the convenience of the shuttle. So I ended up paying an extra $40 dollars for Ubers. Never again will I be staying here.
Location & surroundings
City Express by Marriott Guadalajara Aeropuerto
Carretera Guadalajara a Chapala No 7610, Guadalajara, Mexico
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City Express by Marriott Guadalajara Aeropuerto
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