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Hotel Santo Santiago

Guadalajara & Vicinity · Mexico

314 Calle Benito Jua Rez Colonia CentroView location

8.4/10Excellent351 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.2/108.2
Condition8.2/108.2
Neighborhood8.4/108.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Santo Santiago

Located in Tonala, Hotel Santo Santiago is in a shopping district, within a 10-minute drive of Oblatos Canyon and La Luz del Mundo Temple. This hotel is 11. 4 mi (18. 4 km) from Expo Guadalajara and 5. 3 mi (8. 6 km) from Plaza Forum Tlaquepaque.

Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, tour/ticket assistance, and barbecue grills. Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Cooked-to-order breakfasts are available daily from 9:00 AM to noon for a fee. Make yourself at home in one of the 18 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.

Read more about this hotelShow less

With a stay at Hotel Santo Santiago in Tonalá (Tonala Centro), you'll be within a 15-minute drive of Plaza Forum Tlaquepaque and Guadalajara Cathedral. This hotel is 11.6 mi (18.6 km) from Expo Guadalajara and 11.6 mi (18.7 km) from US Consulate General Guadalajara.

Make yourself at home in one of the 20 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.

Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Parking height restrictions apply Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 9:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Casa Historica 1.7 km / 1.1 mi
Cascada de las Tres Caidas 6.2 km / 3.9 mi
Refuge Cultural Center 8.1 km / 5 mi
La Luz del Mundo Temple 8.3 km / 5.1 mi
San Pedro Parish 8.3 km / 5.1 mi
Our Lady of Solitude Sanctuary 8.3 km / 5.2 mi
Tlaquepaque Letters 8.4 km / 5.2 mi
Regional Ceramic Museum 8.5 km / 5.3 mi
Plaza Forum Tlaquepaque 8.6 km / 5.3 mi
Velódromo Panamericano 9.1 km / 5.7 mi
CODE Paradero Sports Complex 9.3 km / 5.8 mi
Tonala Craft Market 9.5 km / 5.9 mi
Centro Universitario UTEG 11.4 km / 7.1 mi
Parque Agua Azul 11.6 km / 7.2 mi
Plaza de los Mariachis 12.3 km / 7.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 20
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Luggage room
  • Spa treatments
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST-1

    Photos are not available for this room type.

    Hotel Santo Santiago

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Santo Santiago

8.4
Excellent
351 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.2 /10
Neighborhood
8.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
09 May 2026
Johnny
A wonderful stay at Santo Santiago Hotel. I met Brenda and Maria Luz, who were sensational managers at this beautiful Santo Santiago boutique hotel. They were welcoming, attentive, and they went above and beyond to assist me in my stay.
The breakfast was lovely, and I used their spa services with Karla, who was adorable and excellent at her skill.
Business Partner
10/10
Exceptional
04 May 2026
Diana
Clean and simple.
10/10
Exceptional
01 Mar 2026
David
Excellent staff went out of their way to help us with special request
6/10
Pleasant
30 Dec 2025
Fatima
Very friendly however you can hear all outside noises I saw a roach in the bathroom. Will not stay there again.
Leisure Partner
10/10
Exceptional
10 Nov 2025
Yessica
Love the vibe and excellent service
10/10
Exceptional
16 Sep 2025
Troy
We will be back
Business
10/10
Exceptional
11 Sep 2025
Maribel
Semi hard bed but overall great
Leisure Family
6/10
Pleasant
26 Aug 2025
Enrique

Not what we expected

The room was not what we expected for a boutique hotel. The bathroom had smoked glass which was not private and the shower sprayed and got the whole bathroom floor.
Partner
10/10
Exceptional
23 Aug 2025
Victor

Ni lo pienses, esta es tu mejor opcion

Mi reciente experiencia en esta boutique fue sumamente satisfactoria. El personal, demostró una cordialidad excepcional durante toda mi estancia. Durante mi estadía de 11 noches, la ubicación resultó ser muy conveniente, y la limpieza del hotel impecable. Por lo anterior, asigno una calificación de 5 estrellas. El café matutino fue de mi agrado, y las habitaciones se mantuvieron en óptimas condiciones. En mi próxima visita a Guadalajara, consideraré nuevamente hospedarme en este establecimiento. Altamente recomendable.
Friends_and_family Friends
10/10
Exceptional
27 Jul 2025
Nick
Very nice costumer service clean place very comfortable
10/10
Exceptional
15 Apr 2025
Bonnie
great little authentic hotel
Leisure Self
10/10
Exceptional
02 Apr 2025
Mary
Very authentic. Close to shopping. Very clean rooms.
8/10
Excellent
17 Dec 2024
Edward

We enjoyed our stay

Great quiet location. Friendly helpful staff and economical. The room was smaller than expected, but having the balcony doors open made a difference. A good choice for a two night stay.
Partner
8/10
Excellent
21 Nov 2024
Daniel

Great Location and Staff

Staff is incredibly nice, friendly and helpful. Location is also fantastic for shopping in Tonala. We did have a small problem with some mosquitos in the room, possibly due to a few windows overlooking the bar that could not seal tightly
Partner
10/10
Exceptional
03 Sep 2024
John
As other reviews have said, the staff is wonderful and the restaurant across the street is very good. I visited in late June and it was very quiet. I stayed longer in Tonala in part because I enjoyed the hospitality at the hotel. Thank you.

I’ll be back.

If you’re going to use the buses when you’re in town, download Moovit app, it’s very good. And whatsapp is commonly used.
Business_and_leisure Self
10/10
Exceptional
19 Aug 2024
Sergio
Love this hotel. Very closed for what I need
Friends_and_family Friends
4/10
Poor
09 Aug 2024
Elisa

Nothing Boutique About it.

The bathroom is terrible and a death trap.

Average size room, very dark, unable to open the window because lack of screen and a multitude of mosquitos in the area.
A glass shower stall in a corner just 3 feet from one of the beds forcing one of us (sisters) to leave the room so the one taking a shower could have some privacy.
The toilet is located on a lower level.

To access the toilet one must go down three very steep, very dark narrow steps with nothing to hold on.

Once in the toilet area about three feet wide by five feet long (estimated, not measured) I was not able to put on contacts or even makeup because lack of light.
The only light was a very low voltage single light above the tiny sink.
The room also had a staled smell, almost moldy. With no car and not knowing the town our only consolation was that it was a one night stay.

Service was excellent! Very friendly and accommodating.

Will never go back even if some of the rooms are better, none of them have screens on the windows.

Elisa plascencia
Friends_and_family Family
8/10
Excellent
08 Aug 2024
Mario
Perfecto
Leisure Self
10/10
Exceptional
07 Jul 2024
Elizabeth
Staff was friendly and helpful. Don’t let the outside fool you. Very quant and Charmin inside.
Leisure Partner
10/10
Exceptional
03 Jul 2024
Miriam
We loved the place but only problem was that we got room 14 and some dogs across the street didn’t really let us sleep. No hot water either
10/10
Exceptional
30 May 2024
Zaul Iboa
Great property
8/10
Excellent
27 Mar 2024
Mike
Great location for wandering through Tonalá. The hotel is super cute. My Mom loved the very firm beds. There was very little water coming out of the shower.
Great WiFi, nice seating area in common spaces with a fountain. Would definitely stay again.
Leisure Family
10/10
Exceptional
19 Mar 2024
Mary
This was our 4th stay, we absolutely love the location, the staff, cleanliness. We will definitely go back again in
Business Family
10/10
Exceptional
13 Feb 2024
Francisco
Checked us 11/2 hours early, señor Javier at the front desk was very nice and polite.. Hotel is walking distance to restaurants and shopping centers.. we really enjoyed our stay
Leisure Partner
10/10
Exceptional
21 Jan 2024
Lisa
The property is situated within walking distance of the main street and shopping. The hotel is quiet, secure and attractive with old world charm.
The staff are exceptionally kind, friendly and helpful.
There is a restaurant immediately opposite the hotel that is open all day and serves excellent food in a garden atmosphere.
Leisure Friends
10/10
Exceptional
18 Jan 2024
Susan
Excellent hotel in Tonala.
Leisure Friends
10/10
Exceptional
17 Jan 2024
Debra
Fabulous place, so quaint and clean. Beautiful courtyards, close to shopping, spacious rooms, wonderful staff. I’m already planning my next visit.
Leisure Family
8/10
Excellent
23 Nov 2023
sam
This is an old hotel in a gritty area of Tonalá. It is well run and the staff are great. There is some secure parking at no charge. The rooms are a little tired, thin sheets in ours. The bed was good. Certainly acceptable for a short stay. It’s close to the shopping streets and Centro. Really nice garden seating areas for coffee or a night cap.
Leisure Friends
10/10
Exceptional
03 Nov 2023
Anne
A wonderful stay. Perfect rooms with new bathrooms. Close enough to shopping to return with your purchases and head out again. The staff was very accommodating and helpful. Would definitely stay again.
Leisure Friends
10/10
Exceptional
01 Sep 2023
Armon
Everything was very nice
10/10
Exceptional
26 Aug 2023
Leticia
Very traditional and cozy hotel. Excellent staff and very clean rooms. Very good location.
Leisure Partner
8/10
Excellent
23 Aug 2023
Karolyna Olmedo
Charming place, with a quaint courtyard, was the perfect location for the Tianguis. This hotel doesn’t have any amenities so it was just a place to shower and sleep.
The ladies at the front desk were very nice and helpful.
I will definitely stay again.
Business_and_leisure Friends
10/10
Exceptional
15 Jun 2023
Regina

Nice boutique hotel

Very nice and comfortable small hotel. Very friendly and caring staff . Clean, hot/cold water, tea, coffee provided. All necessary amenities in room. Three blocks away from Main Street but safe walking. Many restaurants to choose. Will recommend this hotel to stay.
Self
8/10
Excellent
01 May 2023
Kurt

Enjoyed our stay except for parking.

Nice boutique hotel, with pleasant garden area. Staff is very nice.

My only significant complaint is the hotel parking. They list free parking, but in reality they only have a garage with space for one or two cars. We ended up parking on the street.
Partner
10/10
Exceptional
21 Apr 2023
Nick
Excelent service, awesome breakfast!!!
Business Self
8/10
Excellent
01 Mar 2023
Alice
I loved the old style Mexican vibe and the friendly staff. It's not the Ritz but it's clean, quiet and purely Mexican wonderful.
Leisure Self
10/10
Exceptional
14 Feb 2023
I. Georgina
I like that it’s a very well kept old hotel. Too many stairs but that is what makes it unique.
Leisure Family
6/10
Pleasant
17 Jan 2023
Verified traveler

More information needed prior to reservation.

A boutique hotel made from a cute old mansion. Unfortunately we did not have the adequate information prior to our arrival. First, our payment on Hotels.com was not processed, by hotels request, so they could charge an additional fee to use your credit card. If we had known we could have brought enough pesos. Second their parking, while secure and onsite was inadequate, needed to be scheduled for arrival and departures and 2 of the four parking spots were taken by staff. And lastly, the ongoing renovations during our four days stay created a lot of debris that made accessing our room difficult. Our home is under renovations, we were hoping for a break!! This information should be available prior to booking. Having said this, the staff and management were lovely!! Very friendly and extremely helpful. If you wish to walk through Tonala an excellent location and very pet friendly!
Partner
10/10
Exceptional
15 Jan 2023
Armon
They were in the middle of remodeling/repair but it was very nice.
Leisure Pet
8/10
Excellent
14 Jan 2023
BLANCA
The hotel and the staff were very nice.
Too far away from the center of town and the surroundings were only furniture stores.
Leisure Family
10/10
Exceptional
27 Oct 2022
Brian

Beautiful hotel

Great location. Was very convenient to Tonala and all it has to offer. Very authentic and nicely decorated boutique hotel. Very clean. Would recommend this hotel.
Friends_and_family Family
10/10
Exceptional
03 Oct 2022
Miguel
real frenly
Leisure Self
2/10
Poor
04 Sep 2022
RAFAEL
Problem internet
Business Self
10/10
Exceptional
23 Aug 2022
Robert
The property is beautiful with two internal courtyards and nice rooms. Coffee available in courtyard for breakfast and evenings. Wish kitchen and bar were open for breakfast and drinks.
Leisure Family
10/10
Exceptional
04 Jul 2022
Marisela
Staff was amazing. They work with you to accommodate your needs.
Leisure Family
10/10
Exceptional
24 Jun 2022
Pablo
Amay
Friends_and_family Family
6/10
Pleasant
23 May 2022
Yolanda
It’s an old house adapted rooms , needs better maintenance
Leisure
10/10
Exceptional
20 May 2022
filiberto
It was an awesome little hotel, the rooms are small but nice.
Leisure Self
10/10
Exceptional
02 Feb 2022
Margaret

Oasis near the busy city of Guadalajara

Santo Santiago is a lovely authentically Mexican hotel with modern comforts. Our room overlooked a beautiful courtyard which was perfect for enjoying our coffee in the morning and relaxing in the evening. We will stay there whenever we are near Tonala MX. The staff was attentive, helpful, and friendly.
Partner
10/10
Exceptional
20 Dec 2021
Luis
All staff gave us an excellent service, very clean hotel.
Leisure Family
6/10
Pleasant
28 Nov 2021
Hector
It has a nice Mexican Casona type architecture, very original.
Leisure Family
10/10
Exceptional
13 Nov 2021
Carmen

Must stay to visit the Thursday tianguis!

This is a small quaint place - very friendly staff - we planned staying here because it’s within walking distance to the tianguis on Thursdays - would definitely stay again - small rooms and bed isn’t a 5 star mattress but it was great for the price.
Partner
8/10
Excellent
26 Aug 2021
Jorge
The condition of the bathroom, no hot water at night and no cold water in the morning due to non working shower lever for cold water to balance water temperature.
Leisure Family
8/10
Excellent
05 Jul 2021
Verified traveler
Nice people bath need a little more clean and my bead was to small not to confortable but I’ll be back 👍
Family
8/10
Excellent
19 Apr 2021
Verified traveler
Happy with stay will come back me dio mucho gusto el servicio, limpio y tienen muy buen cafe
Business_and_leisure Self
8/10
Excellent
12 Jan 2021
Arlene
Sweet old hotel. Very charming. Great staff
A bit out of the way. But they accept pets 100 pesos
Leisure Pet
8/10
Excellent
14 Dec 2020
Victor

Friendly staff but average rooms

Clean location with friendly staff. However, TV in the room had issues with the sound and the water pressure was nonexistent. Location is hidden and not the best but the lobby area and patio inside are nice.
Friends_and_family Family
8/10
Excellent
14 Dec 2020
Ron
The location was excellent and the price was competitive. The bedding and lighting in the room were not good.
Leisure Friends
6/10
Pleasant
12 Oct 2020
Verified traveler
Didn’t except Credit Cards, cash only. Lots of mosquitoes
Leisure Family
8/10
Excellent
30 Mar 2020
Verified traveler
I like the hotel, not the area, but is close to the artisan market.
Friends_and_family Partner
10/10
Exceptional
16 Mar 2020
Stephen

Good place for a short stay or shopping

Clean, friendly and good value
Partner
8/10
Excellent
27 Feb 2020
Tala

Quiet and safe.

Our stay at the hotel was great. The hotel is traditional decorated in old fashion Mexican style. It was clean safe and quiet. Just note it is the middle of like a business district the curtains let in tons of light was the only down side. But over all was happy to have chosen this hotel. Note if you use your credit card to pay they charge a 3% increase which was not written any where but other then that they were nice to let us check in at 5am when we got there. That was a life saver. Would definitely stay there again when wr go back.
Friends_and_family Family
8/10
Excellent
22 Feb 2020
Verified traveler
Very eclectic Mexican hacienda type hotel. Secure parking is limited.
Leisure Pet
8/10
Excellent
09 Dec 2019
Verified traveler
I thought it would be closer to the airport...the review said 7 km...
Leisure Self
10/10
Exceptional
06 Dec 2019
Verified traveler
I really love this place, reminded me of my grandparents home.
Friends_and_family Family_with_children
8/10
Excellent
16 Nov 2019
Verified traveler
Beautiful hotel spacious room’s and clean. Lots of stairs but pretty
Friends_and_family Family
10/10
Exceptional
12 Nov 2019
Verified traveler
Extraordinary charm, impeccable service, quiet, each room design is unique.. 3 blocks from main avenue, 8 blocks from plaza. A treat!
Leisure Family
10/10
Exceptional
18 Aug 2019
Jenny
I like the decor of the hotel! But the hotel has no elevators so if you are traveling with an elderly person they are gonna have a hard time going up and down the stairs
Leisure Family
8/10
Excellent
15 Aug 2019
Verified traveler
Very nice but stairs are hard to navigate to different areas with suitcase. Internet weak in room but good in common area.
Leisure Family
6/10
Pleasant
15 Jul 2019
Andrew

Large room - cold shoulder!

We had the large room at the back of the hotel.
The shower hardly provided any water pressure, and no hot water.
They were in the process of installing a mini-split A/C, but it wasn't in yet - the small portable unit is too small for the room.
The rooms was nice and large for the 3 beds we needed, and the two bathrooms make it a good option for the number of people the room supports. Beds were on the hard side.
Family
10/10
Exceptional
28 Jun 2019
Marcia

Good value

Good clean hotel for the price. Wifi not consistantly, need more light in the bathroom
Partner
4/10
Poor
27 Jun 2019
disappointed
had to stay due to flight cancellation. info given & pictures misleading. would have chosen different hotel.
Leisure Family
6/10
Pleasant
09 Jun 2019
Verified traveler
No elevator even tho there’s a 3rd floor. No A/C when the weather is usually hot and humid. Very disappointed.
Friends_and_family Family_with_children
8/10
Excellent
10 May 2019
Verified traveler
I was a good experience overall, the staff was nice and professional. It will be nice if they have a restaurant in the hotel. Just FYI be prepared because they have stairs everywere. So if you have problems going up an down steps it may be not a place for you.
Business_and_leisure Family
6/10
Pleasant
26 Mar 2019
Suzanne

not a night time town

Cute hotel however the rooms were very simple and the location was a bit isolated... town basically rolls up at 7 pm
Partner
10/10
Exceptional
23 Mar 2019
Kym
The staff was super helpful and friendly. We had a great stay there and would recommend it to others.
Friends
8/10
Excellent
01 Mar 2019
Melvyn

Good value

Good overall considering what you pay. Its in a busy part of town but the town also hosts a huge crafts market. Lots of street food and younger people. Didn't eat there but the cooked breakfast smelt and lookedgreat.
6/10
Pleasant
17 Feb 2019
Jeanette
a little rough around the edges, hotel santo santiago was pretty in the entrance and central courtyard, was secure, kept fairly clean but lacked attention to detail in cleanliness - they call it a boutique hotel but our room had marks on the walls, cushions that are dingy, the faucet at the sink in the bathroom was loose and there is what looks like black mould on the wall above the sink that needs a good scrubbing with bleach before applying a coat of good quality paint - the staff were friendly and helpful to us
Partner
4/10
Poor
09 Dec 2018
Verified traveler
Dog barking into the night Very loud neighborhood. Hard to sleep
2/10
Poor
27 Nov 2018
Gloria

Awful

Bad place with walls cracked due to earthquake activity, loud obnoxious employees screaming and joking at 5am with no respect for guests sleeping. Please save your cash and stay elsewhere.
Partner
10/10
Exceptional
26 Nov 2018
Verified traveler
Really nice place for family. Attendant was super nice and helpful. Would definitely stay there again.
Family
10/10
Exceptional
11 Nov 2018
Maria
Plenty of space outside for a drink very relaxing. Staff was excellent in making us feel comfortable welcoming. Take bug repellent plants everywhere. Very cozy places outside for conversation. Walking distance to boulevard.
10/10
Exceptional
04 Nov 2018
Gretchen

Like staying with friends

It’s a charming older hotel, nice sitting areas outside. It’s simple but all the staff truly make you feel like you are at home. Helpful and friendly. Close to Tonalas large tiengis ( open artisans market) and restaurants, we enjoyed it and will defiantly return.
Partner
10/10
Exceptional
26 Oct 2018
Esdra Z

My Family loved it!

Beautiful hotel with so much character. The front throws you off, but once you enter the front door it’s so beautiful and the staff is so helpful and welcoming
Family
6/10
Pleasant
21 Oct 2018
Enio
First day, there was no hot water. Restroom and bathroom had no privacy. They had only courtains, no door, no walls! I would no recomended.
8/10
Excellent
19 Oct 2018
Shawna

Great choice for the price!

We loved this place. The hotel staff are very accommodating and friendly. Our room did not come with a kitchenette but they provided us with glasses, bowls, knives, whatever we needed. The bed was totally acceptable. The grounds and room are kept very clean. My only complaint is the sink in our room smelled bad. Just gross old pipes. Also, the location is just a few blocks away from the busier part of Tonalá (which is not very busy) so we would have preferred to be a little bit closer. We asked people if it was safe to walk around after dark on our unlit street with nobody on it and got mixed opinions. We ended up taking uber everywhere that we couldn’t walk to and it was mostly very smooth. Overall, we would recommend this hotel and stay here again. It was a great price and the town of Tonalá is bustling with art and the daily life of working people. Also, the grounds of the hotel are so well kept, you can tell that a lot of love and attention goes into its upkeep. Great place!
Partner
10/10
Exceptional
17 Oct 2018
Verified traveler
Great stay, the hotel its in a great area close to the main tonala plaza, nice place to stay
8/10
Excellent
16 Oct 2018
alden

Hotel Santo Santiago

we chose the Hotel for the proximity to the Public Market on Thursday. The rooms and service were good. places to eat were tougher to find.
Partner
10/10
Exceptional
27 Jul 2018
Robert

Mexico vacation

We enjoyed our vacation and the hotel and it’s staff were amazing, friendly, helpful
Family
4/10
Poor
08 May 2018
Lepet
Shower wasn’t working, a very bad water leak from the shower into the bedroom!! Light in the too
Wasn’t working. I had to ask the front desk to move me to a different room. WiFi sucked it kept failing.
8/10
Excellent
21 Apr 2018
Verified traveler

Nice hotel relaxing

Very nice rustic hotel. Near market so very combined.
Hotel service is nice people are friendly.
It’s not new style hotel. I enjoy it.
2/10
Poor
19 Apr 2018
Rafael
very hard to find... NEVER pick up the phone if you need them.
8/10
Excellent
11 Apr 2018
Richard

A very cute rustic colonial hotel

This hotel is just what we wanted. A cute, rustic, colonial hotel. While not for handicapped, it was small, convenient, and simple. It was a place you could sit in the courtyard and read, have a glass of wine, and chill out. The staff always had a smile and always were asking if we needed anything. We would definitely stay there again.
10/10
Exceptional
22 Mar 2018
Verified traveler

Definitely recommend

Room was very comfortable, spacious, quiet with nice views. Has nice home like patio with good breakfast.Staff is friendly and helpful
Family
10/10
Exceptional
18 Mar 2018
Tim

Great hotel near the heart of Tonala, Jalisco, MX

Overall, I was very pleased with my experience at the hotel. Very affordable, clean, comfortable, and my belongings and I felt safe and secure. Location was close to many things as well.

Had two rooms here -> the single room was a room with a bed, shower, toilet all enclosed in one room which was a little odd, but fine. The larger room with the double beds was PERFECT and very accommodating.

The courtyard was very beautiful and my fellow travelers and I held a little dinner downstairs in a nice little area where we cooked our own food.

I would stay here 100% again.
8/10
Excellent
28 Feb 2018
Gail

Pretty good.

Darling hotel . Nice rooms. Front desk tries to be helpful. Good value. Some items missing eg. bottled water, glasses, etc.
Partner
4/10
Poor
27 Feb 2018
Brenda

Not recommended

Not very comfortable. The bed was hard. The pillows were awful and the pillow cases and bedspread were a polyester that was so uncomfortable, especially for anyone with whiskers as it was like having your cheek velcroed to the pillow. Not really a king bed, but two singles pushed together with sheets and blankets that didn't fit. No screens on the windows and mosquitos in the night. Only instant coffee in the morning, no cream. Nice architecture and the courtyard was nice but we needed a decent place to sleep.
Partner
10/10
Exceptional
23 Feb 2018
Carol J
This is a delightful hotel, picturesque beauty. We were happy with everything. Even though we had to leave at 5:30 am, there was hot coffee, a taxi right on time, and a friendly hostess making sure that all was well.
I do wish there were hooks or towel rods in the bathroom! Also, the hole in the hall from the bathroom to the hallway makes one nervous when taking a shower, even it it up pretty high. If they blocked that (is it for ventilation?) it would be more comfortable, or put it up close to the ceiling.
Family
6/10
Pleasant
19 Feb 2018
Christine

Cute and friendly in Tonala

We loved this quaint little hotel and the women who run it are sweet, helpful and friendly. Just don't take room 11 if anything else is available. We first arrived in Tonala on Friday evening and the area around the hotel seemed a bit dodgy, but daylight gave us a different perspective. The hotel is on a street of furniture stores in the vast marketplace that is Tonala. Room 11 has a small, opaque window that looks out onto a stairwell and covered courtyard. At night the hall light makes the room very bright as the window is without a curtain. The wall abuts the store to the left and on Friday night it seemed like they were moving furniture until the wee hours of the morning. The owners of the store also had a big screaming match which we were privy to. At about 5 a.m. we could hear someone relieve themselves as if it was in our room, so.....Room 11's bathroom walls need a new paint job as they appear dingy. Other than the room, the hotel was atmospheric and welcoming. If you are going to Guadalajara just for the Thursday or Sunday market in Tonala, you could not be better situated. The market is vast and takes all day to navigate and you still won't see it all.
Partner
10/10
Exceptional
09 Feb 2018
Colleen C

Pretty hotel in downtown Tonola

We loved being right in the middle of the Tonola shopping district but still enough removed to feel peaceful at the hotel. It has secure parking, is decorated nicely and feels very secure. It's not a five star hotel but is very nice for the area and the price.
Partner

Location & surroundings

Hotel Santo Santiago
314 Calle Benito Jua Rez Colonia Centro, Tonala, Mexico

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Hotel Santo Santiago

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