Name: Casona Tlaquepaque Temazcal Y Spa
Address: Calle Zaragoza 73 Entre Calle Palmas Y Calle 5 De, Tlaquepaque, 45500, MX

2/10

Poor

05 May 2026

Liliana

The room did not have A/C, did not feel safe. They gave us a pad lock to lock the door if we left the hotel. The towels were dirty. We left in the middle of the night we could not stay there.

Partner

4/10

Poor

20 Apr 2026

Lorena

The bathroom sink was licking. The bathroom shower was very dirty. There was a piñata hunging on the ceiling of the bedroom with a lot of dust. The restaurant and the spa were out of service.
Great location and very helpful and nice staff trying their best with what they can offer.
Nice hacienda and quiet environment.

Family

8/10

Excellent

31 Mar 2026

Omer

Pleasant staff

Friends

2/10

Poor

21 Jan 2026

Louis

The service was good, however, the room wasn't the best; the mattress was dirty and there was no water coming out of the shower.

4/10

Poor

24 Sep 2025

Rosa

The property is in very bad conditions, no restaurant in the facility, the patio is used as storage. It needs a lot of repairs

Business_and_leisure Partner

2/10

Poor

30 Jun 2025

Yadira

Horrible. The decoration and location are great however the hotel itself is run down and needs major updates. The room was super dark. No AC and the rooms get so hot, the bathroom shower floods. The hotel towels were stained, had ruff bedsheets with only one pillow. The doors are hard to close and open. It had it listed as having a restaurant and upon arrival the restaurant was closed for awhile. We were the only guest and they always had the hotel entrance locked. We had to ask each time we left the hotel and came in to let us in. This made us feel trap rather than secured.

Leisure

10/10

Exceptional

18 Mar 2025

Bonnie

Family hotel love everyone

2/10

Poor

10 Mar 2025

ERIC

Needed to leave the place because someone did try to start an extortion, only hotel’s staff had my personal information, not trusted place at all… please read previous reviews… unfortunately we didn’t, however, we realized someone else lived the same situation in this hotel in the past, also very poor condition, fan did not work, bathroom got clogged, doors didn’t close correctly so no privacy… Expedia must verify places posted in its site and be and hold accountable overall.

2/10

Poor

31 Jan 2025

Eduardo

This was by far the worst stay. Bad attitude of employees, no water and you need to go find someone to get access to go out of the hotel.
Stay away!

2/10

Poor

26 Jan 2025

Valeria

While the location is good, walkable to the restaurants, the hotel needs maintenance:
The bathroom were extremely old, old towels with wholes, and old showerhead..
It was cold at night (for me) and they had only 1 blanket in the room.

Leisure Family_with_children

2/10

Poor

17 Nov 2024

FERNANDO

Not a nice place to stay

Leisure

10/10

Exceptional

04 Sep 2024

Leonella

Loved the staff! Checked in late at night and was received and settled in immediately. My mother was traveling with me and forgot a pair of sunglasses in the room at checkout. The hotel was closed when we realized what happened but the following day we contacted them and they had saved the sunglasses for us. Can’t express how thankful I was for such great hospitality! I’ll book again

4/10

Poor

03 Sep 2024

Alfonso

It’s showed as 3 and a half stars but in reality is a two star , they give you a pad lock to secure the door I would never go back

Leisure Family

10/10

Exceptional

25 Jul 2024

Elba

It’s a beautiful rustic place!! The Temazcal it’s a nice experience!!

Leisure Family

8/10

Excellent

17 Apr 2024

Luz

Its a beautiful house center Tlaquepaque jalisco. Close to El parian. Safe neighborhood

2/10

Poor

26 Mar 2024

Iris

No recomendado

Una experiencia muy desagradable!!
No avía almuédas,cobertores,tuallas, ni agua caliente muy pésimo servicio mi reservación fue para dos noches y no aguantamos nos fuimos a otro hotel.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2024

JOSELUIS

Theme Decoration

Leisure Family

6/10

Pleasant

07 Jan 2024

Sekai

The bathroom condition was disappointing. The shower area specifically needed maintenance.

Leisure Family

10/10

Exceptional

12 Nov 2023

juan

Small quiet and unique

Leisure Family

10/10

Exceptional

14 Sep 2023

Sylvia

Staff was amazing no complaints

8/10

Excellent

11 Jun 2023

Araceli

I will definitely be back

Business_and_leisure Friends

8/10

Excellent

25 May 2023

Michael

- we were on the road side so it was quite noisy
- lovely big bed
- staff were friendly
- the kitchen had closed so no breakfast but I think they should at least put on some coffee. It's not that cheap a place.

8/10

Excellent

15 Mar 2023

rebecca

The only thing is that they don’t have AC only fans and ceiling fan and I am always hot

Leisure Partner

4/10

Poor

20 Feb 2023

Rene

The property is walkiydistance from all restaurants and bars but I felt like I was hoodwinked. Non of the amenities on the website were available. We had to share the iron with other guests.. the towels were so old they had holes in them. Not to mention that the only way to lock our doors at night was a small latch. Which is a huge safety issue for me. The shower door fell on my while I was exciting the shower and when I told the lady in charge she just said to be careful next time I showered. My family and I were very disappointed. Also apparently there’s a safety concern regarding customers personal information being shared . We got strangers calling our cell phones asking questions pretending to be staff at hotel.. definitely won’t be returning or recommending this hotel.

Leisure Family

8/10

Excellent

13 Feb 2023

Marta

Quaint & 2 blocks to Tlaquepaque

Leisure Family_with_children

4/10

Poor

26 Jan 2023

Eduardo

The property have no breakfast

6/10

Pleasant

14 Jan 2023

BLANCA

The property is unique with different rooms, not too many.
Unfortunately, they gave us a room, Sor Juana, with no windows, very dark. You needed to turn the lights in order to see. Also, it was right next to the reception area. Too noisy.
Other than that, it's a cute place. Great location.

Leisure Family

6/10

Pleasant

13 Dec 2022

Rosa

Check your reservation directly day before

Place was clean and location was perfect but our room had been given to someone else who \"paid cash\" even though we arrived hours before check-in. They honored our reservation but person before us was on a tour with our room key. They gave us a padlock but when we went to bed, we still could not lock our door.

Friends_and_family Family

8/10

Excellent

23 Nov 2022

Berenice

Cute little spot within walking distance to Tlaquepaque. Reception was accommodating. Very nice people. Lots to see. I would probably stay at the double bed room next time. For the price and location definitely worth it.

6/10

Pleasant

10 Oct 2022

Charlie

Holy Towels lol

The hotel has a a great style. The only thing is that the towels had more holes than a 18 hole golf course. The room had no light. If you plan to stay here plan on leaving the car in the street. All the public parking lots are full.

Partner

10/10

Exceptional

19 Jun 2022

Teresa

Todo fue muy excelente muy bonito lugar la estancia y sobre todo el personal muy atentos y amables muy chas gracias y muy bien recomendado a todas mis amistades

Leisure Family

8/10

Excellent

22 Feb 2022

sam

Lovely garden and courtyard areas. Property is old but maintained.

Leisure Family

10/10

Exceptional

20 Feb 2022

Sergio

This is an authentic Mexican old house converted to a functional hotel located right at the heart of Tlaquepaque. This hotel is not the perfect setting but it has all the charm and beauty of the local culture and its staff are the nicest people you can find.

Business Self

10/10

Exceptional

31 Dec 2021

aurelia

Amazing service very clean

Family

10/10

Exceptional

13 Dec 2021

Jose A

For the age of the property it was very original deco and comfortable rooms it was a relaxing experience. It will be perfect for they to have a jacuzzi

Leisure Self

10/10

Exceptional

06 Dec 2021

Chance

Excellent location and great staff...very friendly and accommodating

Leisure Partner

10/10

Exceptional

24 Nov 2021

Paola

This property is very unique. I absolutely loved it. My daughter loved it even more. She’s 10 and she didn’t want to leave. I can’t wait until the breakfast bar opens up so we. An spend out mornings there. every hotel room is unique with their own painting and figurines. The service there is on point. We were greeted by a gentlemen that took care of the location and made us feel so safe. I’m so happy he was there ! Will be back !

Leisure Family

8/10

Excellent

23 Oct 2021

Francisco

Great

Leisure Family

2/10

Poor

12 Sep 2021

IRENE

Todo estaba bien, lo unico que tenian heran chinches en la cama y tubimos que abandonar el hote por la plaga 😏

Leisure Family_with_children

6/10

Pleasant

08 Sep 2021

Sergio

Location , magic safety were unique.
Staff were very friendly and helpful.
Problem: staff was too nosy loud during night time and early morning did not let guess sleep , did mentioned to staff to low down their talk during night time , but they even had a meeting next to my room around 5:30 am very nosy

Leisure Family

10/10

Exceptional

20 Jul 2021

Verified traveler

Beautiful, and serene location.

Leisure Self

8/10

Excellent

03 Jul 2021

Verified traveler

Quaint, charming little oasis close to the Tlaquepaque town square, restaurants, and shopping district. Safe and locally owned, you can ensure your money is going directly to the support the economy and prosperity of the area and the individuals who live there.

Leisure Family

10/10

Exceptional

27 Jun 2021

Verified traveler

Sin duda regresaría!! Me encanto el hotel
Excelente servicio
Y el temazcal ni se diga! De lujo.
Gracias

Leisure Self

10/10

Exceptional

29 Mar 2021

Fernando

Great location near to shops and restaurants

Self

8/10

Excellent

05 Mar 2020

Eric

Good location. Affordable rate. This location is more difficult to stay at as a non-Spanish speaker than closer to city center. Staff was prompt with any requests. Toilet did break at one point and they fixed this immediately. Only negative is that staff was playing music early in the morning which woke us up on multiple occasions. I’d stay here again if I were trying to be close to Tlaquepaque while on a budget

Friends_and_family Partner

2/10

Poor

12 Nov 2019

Verified traveler

I did not visit the property. I called Orbitz to cancel my reservation. I was NOT requesting a refund. I was notifying them as a courtesy to open up the reservation to someone else. Orbitz was unable to contact the appropriate person at the property over a period of 3 days. The property never contacted Orbitz. Poor management.

Friends_and_family Family

6/10

Pleasant

17 Oct 2019

Verified traveler

Property it’s nice but they don’t have bar open
Or food service and rooms are hot only ceiling fans

Friends_and_family Family

10/10

Exceptional

10 Jul 2019

Verified traveler

Clean and cortable rooms about 1 block to Tlaquepaque