Best Western Plus Bowmanville

2/10

Poor

12 Mar 2026

Vimalaruban

I hope this message finds you well. I recently stayed at your hotel and wanted to share my feedback regarding my experience.

I found the food options to be quite disappointing, especially the limited breakfast selection. On the first day, there was only bread, butter, jam, and cereal available. The second day was particularly disappointing as there were no homemade fries offered, and I noticed the absence of any fresh fruits throughout my stay.

Additionally, the toaster took an excessive amount of time to toast bread, which added to the frustration during breakfast.

Furthermore, I was disappointed to find that the swimming pool was closed for most of my stay, which was one of the amenities I was looking forward to. The elevator was also quite slow, making it inconvenient to move about the hotel.

Overall, my stay did not meet my expectations in relation to the price I paid. I hope you will take this feedback into consideration for future improvements.

Partner

6/10

Pleasant

08 Mar 2026

LouAnne

Room was nice overall …. Besides the bathroom around the tub wasn’t clean, the caulking had mold growing around the whole tub area.
** It must’ve flooded next-door so where TV stand was there was a lot of water damage on that wall, along baseboard area that didn’t look too attractive.

Partner

4/10

Poor

02 Mar 2026

Jim

Pool was closed, no vending machine on floor, only accepted credit card no debit.

Self

4/10

Poor

02 Mar 2026

Samantha

The staff were great, but the hotel is a dump and literally falling apart at the seams with leaks/water damage everywhere and everything was very old and run down. Our toilet flooded our room and the toilet in our new room ran non stop. Breakfast was available but the food was stale and awful. Kitchen lady was so nice and polite though. Other than the staff, our family could not get out of there fast enough!

Friends_and_family Family

2/10

Poor

26 Feb 2026

Bernadette

Very dirty and gross. The toilet paper had poop on it and the room had a stench.

Family

8/10

Excellent

20 Feb 2026

Amanda

Everything was great including a great breakfast. Only issue was the pull out couch was terrible , could not sleep on it at all. Don’t rely on using it.

Family_with_children

6/10

Pleasant

19 Feb 2026

Jason

Beds are not queens

2/10

Poor

14 Feb 2026

Matthew

No hot water, rude staff, terrible breakfast. I’d save your money and spend it on a better place.

10/10

Exceptional

09 Feb 2026

Patrick

Wonderfull

Friends_and_family Family

4/10

Poor

22 Jan 2026

Warren

Staff were amazing but this property is so worn down, outdated and dirty. It is “Lipstick on a Pig”!!!
If the Best Western Corporate Office cared about there properties they wouldn’t allow this property to carry it’s banner!!
Pubic hair throughout the bathroom. Dirty throughout the property.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Tanya

The welcome when I checked in

2/10

Poor

12 Jan 2026

Jamie-Lee

T.v did not work no internet had to use my hotspot form my phone just to make the tv work… all the plugs in the room barely held the block for charging a phone and our phones didn’t charge overnight..

10/10

Exceptional

02 Jan 2026

Paul

Nice clean room and very comfortable bed. Staff was friendly,vourteoys and helpful. Great amenities within the hotel.

Partner

8/10

Excellent

31 Dec 2025

Chantal

Truthfully, this is really worth it. In this specific moment i was disappointed that the sink was clogged, the kleenex was empty, the shampoo and body wash was empty...

2/10

Poor

29 Dec 2025

Caley

No hot tub
Breakfast cold
No heat in room and very dirty!!

Leisure Family

10/10

Exceptional

26 Dec 2025

Sean

Coffee machine was not functioning so no coffee available.

Partner

6/10

Pleasant

22 Dec 2025

ALLEN

The hotel could definitely use a reset — all areas were a bit tired looking, and the breakfast was definitely substandard, other than the coffee options which were excellent.

Partner

10/10

Exceptional

21 Dec 2025

Madalena

The room it was very clean and enough space the only one problem in the room was the toilet bowl that it wasn’t flushing well, about the staff the front desk woman that we meet for the check in and check out she wasn’t kind with us very poor service no eye contact with customer not smiling we where like invisible to her she just gave us the keys and without welcoming us very poor reception. But the overnight service it was good I mean, with others staff that replaced her when she left.

Business_and_leisure Family

8/10

Excellent

18 Dec 2025

Jeff

Overall stay was ok. The bed was a little soft for me and the pillows to firm. Breakfast was good.

Leisure Self

8/10

Excellent

13 Dec 2025

Rabindran

Nice place to unwind

Leisure Family

8/10

Excellent

11 Dec 2025

Jonathan

This place needs some love. Awful mattress, appalling breakfast (but lovely lady working there). Lots of hot water and pressure good. Cheap by market price but only worth half what I paid for it. There is a great diner for beakfast across the parking lot, so that was good.

Business

4/10

Poor

07 Dec 2025

Brian

Old and in need of repairs, way too expensive should be 129$ max per night then maybe acceptable.

Leisure Family

4/10

Poor

06 Dec 2025

Sarah

The toilets didn't flush, even after having to plung the toilet ourelves. The cleaners didn't clean the bathroom sink, towls had hair in them. The shower curtian was dirty from previous stay, so they obviously didnt wash them in between clients. Towels didn't match, tv's were so old they were fuzzy and unclear so watching a movie in the room was impossoble, the remotes barely changed the channels. Spider nests in the ceilings and cobwebs. For what we paid for the stay, it should have been way better.

6/10

Pleasant

01 Dec 2025

Teresa

Older

2/10

Poor

24 Nov 2025

Imrana

Here’s a clear, firm, and professional review you can paste into the Expedia box. It hits all the issues without sounding emotional or over the top:

⸻

Our stay was disappointing. The hotel feels very dark, dingy, and extremely dated. The front desk staff were polite on the surface but noticeably rude and unhelpful, and communication was difficult as they barely spoke English.

Breakfast was also below standard — very bland, with greasy sausages, eggs all stuck together, and overall poor-quality options. You can see shortcuts everywhere, and it shows in the quality of the rooms, service, and amenities.

Would not stay here again.

Business_and_leisure Partner

8/10

Excellent

16 Nov 2025

Laurie

Helpful staff, reasonable price, spacious room.

Leisure Family

6/10

Pleasant

16 Nov 2025

Ava

Room was good. Unexpected charge at the front desk when we arrived

10/10

Exceptional

15 Nov 2025

Susan

Clean room, comfortable. Bathroom light has one bulb that was flashing on and off, reported to the front desk.

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

Tara

The beds were comfortable but the shower had very little pressure. The toilet got flogged just from toilet paper and when we asked for a plunger, the first one was worthless so I had to call down to see if the had a different one. Everything was clean and most of the staff was nice. There was one woman at the front desk who would stare us down and give us dirty looks each time we came by. When we asked for the manager she didn’t even want to give us contact information. We had to demand she at least give us an email. Aside from her, everyone else was super nice.

Leisure Pet

10/10

Exceptional

10 Nov 2025

Kimberly

Room was spacious and bed was amazingly comfortable

Leisure Family

6/10

Pleasant

09 Nov 2025

Mathieu

Beds are clean and hotel is generally okay. But walls are stained in the room and the hotel in general seems to lack care and attention to details. Staff was kind.

Leisure Family

4/10

Poor

02 Nov 2025

Jaspreet

Was not good mold in washroom no luggage trollies have to pick all stuff ourself specially with baby and dog

Business_and_leisure Family_with_children

10/10

Exceptional

24 Oct 2025

Nina

TV was screen was not good and remote not easy to use

Clean room. Great staff. Very quiet

10/10

Exceptional

24 Oct 2025

Darryl

Clean room. Nice staff.

8/10

Excellent

20 Oct 2025

Jacqueline

Hotel was decent. Clean. The pool and gym could be updated. Half the gym wasn't useable.

Friends_and_family Family

4/10

Poor

20 Oct 2025

Juan

Kitchen and bathroom good

Hotel charge me an extra $5.95 because expedia didn't pay the mentioned amount.

10/10

Exceptional

16 Oct 2025

Kenneth

Room was great and staff was helpful and efficient.

Leisure Partner

8/10

Excellent

15 Oct 2025

Arif

House meeting staff talks loudly in the morning hole way.Toilet could have been more clean

Self

4/10

Poor

06 Oct 2025

MUHAMMAD

The room was smelly and not well maintained, definitely not upto its rating. The complementary breakfast was not up to the mark and always in short supply. Staff was also a bit rude and didn’t seem customer focused. Overall, experience was disappointing, it was the cheaper option but still not value the money.

Leisure Family

2/10

Poor

06 Oct 2025

Doug

The room was 30 years outdated and holes in carpet. Disgusting. Did not even want to look in the bed.

10/10

Exceptional

03 Oct 2025

Chantal

Pet friendly, huge bathroom , clean and quiet

Leisure Pet

10/10

Exceptional

28 Sep 2025

Ryan

Good hotel, friendly staff

10/10

Exceptional

28 Sep 2025

Kenneth

The breakfast was good. The staff was friendly and efficient. We have already booked another stay here in three weeks time.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Robert

Right beside Hwy 401 means continuous traffic noise all night.

Leisure Partner

8/10

Excellent

23 Sep 2025

Greg

Chris at the Desk was a pleasure to deal with, ice machine on my floor wasn't functional, overall, an aged property showing some wear, but great food options share the parking lot, and the highway access is directly adjacent.

Family_with_children

10/10

Exceptional

22 Sep 2025

Moke

Great place to stay friendly staff and great breakfast

4/10

Poor

21 Sep 2025

Liz

Given a room where the door didn’t lock then told they didn’t have any other rooms. She didn’t know how to deal with the door lock. Then we were told we were given the wrong room so moved. staff complaining about other staff, nothing was done to compensate for all the inconvenience.

8/10

Excellent

18 Sep 2025

Shayne

Good and bad.

Got ripped off from the start. Price was posted one thing online all fees and taxes then they charged some hidden $30+ fee with no real explanation. Got to the room and it smelt like a homeless person lived there and next door there was a dog barking nonstop. I asked to be switched to another king sized bed suite but non were available away from the barking dog on the animal floor (1st floor). So we got downgraded to a regular room with no stove for cooking so we had to eat out every meal except for breakfast they offered continental. The room was much nicer and cleaner that we got moved to on the 4th floor I will say how that was a pleasant surprise however they refused to refund the difference in over charge which was about $140 instead they offered a consolation refund of $70. I’m not please with being overcharged and offered the worst offerings for my young family. The breakfast was decent most days. The coffee machine is excellent.

Business

4/10

Poor

16 Sep 2025

Jessenia

Not really good. Old outdated. Area is sad

Leisure Pet

10/10

Exceptional

15 Sep 2025

Sim

Very comfortable bed

Leisure Family

8/10

Excellent

14 Sep 2025

Carol

Loved the walk in shower and the coffee station with microwave, fridge, and sink.
Found that the price was rather steep, though. $295 for one night!! Breakfast that was included was just a continental one in the lobby.

Leisure Family

10/10

Exceptional

11 Sep 2025

Kaitlynn

In suite jacuzzi was so perfect and fenced in patio was a nice touch just wish it was better maintained maybe a fire pit more lights seating flowers you know make it feel like a vaction sort of thing

Leisure Family

8/10

Excellent

11 Sep 2025

Ross

Hot breakfast, swimming pool, clean

Business Self

8/10

Excellent

10 Sep 2025

Gloria

The property is tired and somewhat over priced. The counter staff were somewhat courteous and the kitchen staff were very accommodating. The breakfast menu was limited compared to other hotels in the chain.

Leisure Family

2/10

Poor

06 Sep 2025

Jacinta

The room was dirty, and carpets dirty.

8/10

Excellent

02 Sep 2025

Margaret

It was good! Just stayed one night

Leisure Self

8/10

Excellent

01 Sep 2025

Gurpreet

Breakfast was good. Rooms are nice but mattresses need to be changed. Edges of the mattresses feel like wires touching your thighs when you sit on the bed.

Leisure Family

8/10

Excellent

01 Sep 2025

Maria-Luisa

A little expensive but it was convenient for why we were in the area

Leisure Family_with_children

6/10

Pleasant

29 Aug 2025

danielle

Stay was ok

6/10

Pleasant

27 Aug 2025

Jean Christophe

They charge an additional fee of 5$ that is not mention on Expedia listing. grrr!

6/10

Pleasant

26 Aug 2025

Luvunu Armand

The shower was not easy to manipulate. Thank to the Front desk Person who came at my rescue

Leisure Self

10/10

Exceptional

24 Aug 2025

Pooja

Good stay

Leisure Partner

2/10

Poor

23 Aug 2025

JEFFERY

This property is very dated. The bathroom was ridiculously small. We could not stand at the sink without leaning against the toilet. Could not enter the shower without closing the door. The room was sparsely furnished with one uncomfortable chair. The carpet and walls were dirty and dingy. Not recommended.

Business_and_leisure Partner

6/10

Pleasant

23 Aug 2025

Glenn

The rooms were large.

Leisure Family

10/10

Exceptional

23 Aug 2025

Olujuwon

Staff

Business_and_leisure

6/10

Pleasant

20 Aug 2025

Shannon

Come Bowmanville BW aim higher!

Travelled across Canada stayed at best western pluses sad to say this one is not up to par ! You can definitely tell it’s an older one but cleanliness should be a top priority . The carpet was dirty the bathroom had the tub drain in the soap dish the mirror was streaky dirty like wiped down with a dirty rag as well as the lamps and fixtures dusty and streaky. Also the complimentary bathroom lotion appeared to be previously used. Overall the cleanliness was sub par! The air conditioner was musty smelling which down graded the experience more !

Partner

6/10

Pleasant

10 Aug 2025

Glendon

Property in disrepair in many places. Seemed understaffed. Convenient location.

Leisure Partner

2/10

Poor

09 Aug 2025

Bonnie

Seedy rundown area

Leisure Self

8/10

Excellent

08 Aug 2025

Bernadette

We liked the convenient location from the motorway and very clean

Leisure Partner

8/10

Excellent

08 Aug 2025

Kasey

Restaurants in parking lot

Leisure

10/10

Exceptional

07 Aug 2025

Janice

The smoking area was not the best. The cans for cigarette butts were almost full.
There was some kind of plywood covered in outdoor carpet covering a trench that had been dug.

Leisure Self

8/10

Excellent

07 Aug 2025

Pierre

It was fairly clean and the personnel was very friendly and helpful

Business

8/10

Excellent

04 Aug 2025

Werner

nice quiet rooms, with large fridge

Leisure Family

8/10

Excellent

03 Aug 2025

Jody

Our fridge didnt work, told staff, someone was suppose to look at it, never did. Need alittle more space for breakfast, sometimes no place to eat.
Other than that, ok.

Leisure Family

8/10

Excellent

03 Aug 2025

Brandon

Checking in was a bit disorganized

10/10

Exceptional

31 Jul 2025

Msrk s

The only thing i did not care for is the small area around the sink

10/10

Exceptional

23 Jul 2025

Anthony

G

8/10

Excellent

22 Jul 2025

Gaétan

Nice set up. Température too cold in the Room upon arrival

Friends

6/10

Pleasant

20 Jul 2025

Garnet

This hotel is super old and outdated. Cleaning isn't the best. Stains on the lampshades, walls, ceiling. Room looks nothing like the photos they use. There were no bugs or anything but it's not a nice hotel. Only reason I booked this hotel is because of the dining options across the parking lot. Getting towels for the pool and extras for our room was very hard to do. It seemed like the staff didn't want to give us any. Also pool closes at 9pm so that sucks as well. I wouldn't go out of my way to stay here again. It's passable but barely

Leisure Friends

8/10

Excellent

19 Jul 2025

satyne

A great place as we had guests from out of town to host

Leisure Self

2/10

Poor

18 Jul 2025

Jeremy

Bed Bugs

There was a bed bug on the bed.

Business

8/10

Excellent

17 Jul 2025

William

Close to the Hyway407 and 401

Business_and_leisure Partner

4/10

Poor

06 Jul 2025

Reena Tanhueco

Suite room is too expensive to get a smelly and dirty room.

Leisure Family

10/10

Exceptional

04 Jul 2025

Kianna

Breakfast was excellent and the suite was beautiful

Leisure Family_with_children

6/10

Pleasant

02 Jul 2025

Verified traveler

Elevator had been broken for two week and wasn’t advised. Room was on third floor.

Friends_and_family Family

8/10

Excellent

30 Jun 2025

MILAN

Very convenient to 401 and Great Lakes Wtrfr Trail

Elevator was down and we were bike packing, fortunately they were able to accommodate a lower room so only had to carry them one flight. Otherwise everything else was great.

Partner

10/10

Exceptional

29 Jun 2025

Sylvia

Great location

8/10

Excellent

27 Jun 2025

Murray

Overall very good with some room for improvement.

Some parts of the building need a facelift.
The one elevator was out of service.
Shower was excellent.
Quiet facility with a group of restaurants across the parking lot.

Partner

10/10

Exceptional

26 Jun 2025

Suzanne

The hotel was comfortable and convenient to the freeway. Breakfast was good and it was reasonably priced. I would recommend.

Leisure Partner

8/10

Excellent

22 Jun 2025

Ken

Hotel is dated but has been kept up and clean. A lot of nice little add ons like Chaffee machine, etc.

Partner

4/10

Poor

11 Jun 2025

Susan

Expedia booking showed everything was covered, however was charged extra fee at property. Elevator not working, had to carry luggage up to 4th floor. First room, TV not working, second room good.

8/10

Excellent

02 Jun 2025

Royce

The train blowing its whistle every time it went by at night.

Leisure Partner

4/10

Poor

28 May 2025

oliver

Gross room felt randomly put together, washroom door didn’t close and stunk of ciggaretes

10/10

Exceptional

25 May 2025

Kenneth

Close to stag & doe we were attending. Rooms were clean and had all of the amenities as stated. Nothing great but ok for 1 night.

Leisure Partner

8/10

Excellent

24 May 2025

Drew's

Clean

Business_and_leisure Family

8/10

Excellent

24 May 2025

Laurie

Friendly staff

2/10

Poor

23 May 2025

Jeff

No Thank You - Avoid

The overall condition and cleanliness of this location are horrible. Smells musty, was not very clean, and overall, the location needs to be renovated.

Partner

10/10

Exceptional

14 May 2025

Tracy

The staff at the front desk are exceptional. We had a small issue with the room and she corrected it immediately. We are very happy with the service.

Leisure Family

6/10

Pleasant

12 May 2025

chris

I paid for a premium king room I got one that was small tucked in a corner and had an old TV with a terrible reception.

8/10

Excellent

11 May 2025

Scott Moore

Good for families on a budget

Much better than the previous owner ( 10 + years ago ) Only thing the pool was too cold and didn't get to enjoy it.
Had a King room and it was comfy didn't wake up with a sore back.

Partner