Name: Best Western Plus Bowmanville
Address: 160 Liberty Street S, Bowmanville, L1C2W4, CA

2/10

Poor

21 Jul 2026

Jayleen

I didn't like the bed. I didn't like the room. I didn't like the breakfast. I didn't like the location. I didn't like anything about this place.

Partner

10/10

Exceptional

20 Jul 2026

Stephen

Rooms were clean. Breakfast was great.

Partner

10/10

Exceptional

14 Jul 2026

Lyne

Staff were great and rooms were clean

Partner

6/10

Pleasant

12 Jul 2026

Danielle

Il y avait des moisissures au plafond dans la douche

Friends

8/10

Excellent

12 Jul 2026

Daniel

Clean, good breakfast.
Overpriced, need renovations

Friends_and_family Family

4/10

Poor

07 Jul 2026

siti

Staff was friendly, the building was run down and old.

Partner

6/10

Pleasant

07 Jul 2026

Ed

Need Variety during the week

Family

10/10

Exceptional

04 Jul 2026

jessie

Hote incroyablement accueillant et disponible. Chambre #7 tres grande et propre. Petit dejeuner inclus continentale avec immense croissant! Coté de rue plus tranquille mais proche de tout a pied

8/10

Excellent

03 Jul 2026

Amy

The staff were great, friendly and helpful. The hotel is just off the 401 so perfect for a pit stop.

Our room was on the ground floor but there were stairs, if you know you will have lots of bags good idea to ask for no stairs. Someone stood outside our window smoking and yelling into their phone at 10pm. The indoor pool was surrounded by three walls of windows, so I did not try it. I think the hotel should consider having some of the glass frosted.

The breakfast was good but the espresso/latte machine was broken. For type 2 diabetic, there were a lot of sugary choices. Most potatoes were gone 30 minutes into breakfast and the sausages were a bit odd, scrambled eggs were nice. We paid over $200 for the night but I would have been happier if it was more like $125. For us the stay was between 2 and 3 stars

Pet

4/10

Poor

02 Jul 2026

serge

Sur 5 jours la chambre a été fait une fois , très déçu

Partner

2/10

Poor

02 Jul 2026

Chamani

Le personnel à la cuisine sont serviables

Family

8/10

Excellent

01 Jul 2026

Martin

Hotel OK, un peu vieillot . Parfait emplacement pour nous. Prix juste

Friends

10/10

Exceptional

28 Jun 2026

Diane

Consciences

Partner

4/10

Poor

28 Jun 2026

Rubeta

With the exception of the main lobby, the hotel was too warm and humid. Our room needs an upgrade. It was dark gloomy, technologically behind and humid. The air conditioner was noisy and insufficient. Breakfast was poor quality and not acceptable in a Best Western PLUS hotel.

Partner

10/10

Exceptional

26 Jun 2026

Danny

Pool was nice great stay

6/10

Pleasant

26 Jun 2026

Jeanne

The room was pretty clean. I can't complain too much for the price I paid, but you can tell the building is old and there are no modern amenities, like phone charging ports and EV parking.
The pool was excellent and very warm.
Breakfast was ok...however, no tea except green tea, little variety of cereal and fruit (only bananas). And the coffee machine was out of hot chocolate and when we advised them, they didn't offer to fill it right away, so I had to go without. Although, they had gluten-free options for cereal.

Partner

8/10

Excellent

24 Jun 2026

Manon

Confort

Friends

8/10

Excellent

23 Jun 2026

Joseph

Nice stop over hotel. Wonderful staff and a surprisingly good breakfast. Great bed.

Partner

6/10

Pleasant

17 Jun 2026

Chantal

Hôtel bien située avec plusieurs services à proximité tel que restaurant, LCBO, épicerie, ect

Chambre sentait l’humidité. Air climatisé plus que bruyant donc incapable de dormir lorsqu’il est en marche. Besoin de rafraîchir la chambre et d’enlever le tapis

Friends

10/10

Exceptional

14 Jun 2026

Christina

Terrific ground floor room as requested. Property could use updating.

Pet

6/10

Pleasant

14 Jun 2026

Kumaran

Great stay for one night coming in from the USA. Only downside was that the Keurig wasn’t working in the lobby when I grabbed breakfast. Could improve on that but otherwise average. Would come back again for future stays.

Family

6/10

Pleasant

14 Jun 2026

John

room shower arrangement not to my liking no formal area to shower open concept.
Amenities lacking, not enough towels, very little in the way of coffee and tea for evening or morning. for the price I would question staying here again nearly 600 dollars for two nights

Self

8/10

Excellent

11 Jun 2026

Jeanadel

great parking and staff, across from a nice diner

Partner

8/10

Excellent

10 Jun 2026

Karen

Didn’t know that there was a 3rd curtain to block out the lights from outside. Had to use bulldog clips to make it dark enough but that also blocked the a/c.

Family_with_children

8/10

Excellent

08 Jun 2026

Robert

Good place to spend a night

10/10

Exceptional

06 Jun 2026

Jami

Staff was very friendly, efficient check-in which was great as I came in late at night

6/10

Pleasant

03 Jun 2026

Kirstin

It’s as expected for a budget hotel. Basic amenities present, friendly staff, clean building and convenient location.

Family_with_children

6/10

Pleasant

01 Jun 2026

Natasha

The continental breakfast was the same everyday for the 5 days we were there and not the best.
The cleaners never cleaned our room, they only put clean towels and made the bed 4 of the five days.
It’s not a bad place but definitely needs a really good cleaning.

Family

8/10

Excellent

01 Jun 2026

Maureen

The room and hotel was clean. The staff was courteous and helpful.

8/10

Excellent

30 May 2026

Douglas

Room was clean, staff was very friendly and helpful. Check in was a breeze. Breakfast was cold and hot. Best part was late evening there was dinner food in the same parking lot.

Partner

10/10

Exceptional

25 May 2026

Scott

Good economic stop. The breakfast was solid

Partner

2/10

Poor

24 May 2026

Jaylyn

My family and I booked this hotel months in advance for a family wedding, and our stay was very disappointing.
Our first room was extremely hot, and the air conditioning did not work. We barely slept due to the heat. The next morning, maintenance couldn’t fix it, so we were moved to another room. Shortly after settling in, we were told that room was already reserved and had to move again.
By the third room we were frustrated and exhausted, only to find the TV didn’t work properly either.
The hotel felt outdated and poorly maintained. While the pool and location were fine, being moved three times in one stay was completely unacceptable. I am very disappointed and waiting to speak with management.

Friends_and_family Family

6/10

Pleasant

23 May 2026

Michael

The staff are kind and helpful. The hotel and room were very clean. But the hotel is old... And hasn't had a major renovation in decades. Maintained but feels a bit worn down.

Self

2/10

Poor

19 May 2026

Simon

Upon check-in after a long flight from Edmonton, it took over half an hour to get my room. The staff was speaking in a foreign language and I could hardly understand him. He could not understand for the life of him that I had booked a room through Expedia. I showed him email confirmation and a receipt proving I purchased a room on my app and he kept saying it wasn’t booked. After a lengthy phone call with whom ever, he gets me a room finally only to discover a woman with service dogs is already in the room. Had to go back to the Front Desk and get a new room. Not a pleasant experience after a long flight and then the drive to the hotel at after 1:30 am.

Self

8/10

Excellent

18 May 2026

Ivan

Chambre propre, bon dejeuner

Self

6/10

Pleasant

17 May 2026

Michelle

Quiet and clean

6/10

Pleasant

14 May 2026

douglas

Very dated. Bed was uncomfortable. Only one tv station available

10/10

Exceptional

13 May 2026

Caroline

Overall, a great place to stay. It is due for some cosmetic updates throughout though.

Friends

10/10

Exceptional

12 May 2026

Julie

Old property but nice

2/10

Poor

10 May 2026

David

Terrible. Our keys didn't work. The room across from us very roudy. Didn't have a different room. So we got refunded and left

Family_with_children

10/10

Exceptional

05 May 2026

Carmel

Very clean

Partner

4/10

Poor

28 Apr 2026

Casandra

Hotel needs some upgrading, room looked run down, lampshades taped up instead of replaced. View of roof was unpleasant (tarps, tape, and cords all over )
Staff were pleasant.

Partner

6/10

Pleasant

26 Apr 2026

William

Staff at front desk was hard to find because they where doing multiple jobs. Was also surprised to learn of additional hotel tax I had to pay on arrival.

Partner

8/10

Excellent

26 Apr 2026

Rebecca

We liked the layout , the staff was kind and helpful, our room was clean. The bed was a little old and not too comfortable. I give it 9/10 weeks will be back

Pet

8/10

Excellent

25 Apr 2026

DA

King size bed very comfortable, a good sleep, cleanliness passible, could give a good spring clean up to the washroom floors and baseboards, tile grout dirty. And toilet needs to be adjusted as it’s wobbly, noisy when you finally sat on it. Rip up carpet in bedroom, or do a good shampoo to cleanse it.
We didn’t have the breakfast, and complimentary coffee in room isn’t very good, probably the coffee machine needs cleaning??. Staff one lady at entrance /check-in very pleasant. Would I stay here again, probably not.

Partner

4/10

Poor

16 Apr 2026

Marcel

The bathroom was very dirty. I don’t think it had been cleaned

8/10

Excellent

12 Apr 2026

Line

Breakfast was fresh. Good parking. I would go back if needed to reserve a room again.

6/10

Pleasant

05 Apr 2026

David

The beds are said to be queen on Hotels.com.
They ate NOT queen!

Partner

10/10

Exceptional

05 Apr 2026

Marwan

Nice

2/10

Poor

29 Mar 2026

Kendra

We chose this hotel because Best Western markets itself as clean, safe, and family-friendly, with amenities like pools and breakfast. Unfortunately, this stay did not reflect that standard.

This is my second concerning experience with Best Western. During a previous stay at Best Western Plus Lamplighter Inn & Conference Centre, there were hazards including a protruding nail and unsafe pool conditions that led to a child being injured.

This stay was worse. A staff member knocked and entered our room before I could respond while I was inside with my children and half dressed. This was a serious breach of privacy and safety.

The room itself felt unsafe. The bathtub tap came off in our hands, flooring had visible gaps and uneven areas that could easily cause a fall, and electrical outlets were loose.

We were moved to a second room, however the conditions were similar, indicating this was not an isolated issue.

Cleanliness was unacceptable. There was thick dust throughout, and we found visible blood stains on the comforter that appeared to have been previously marked but not removed.

The pool area showed clear water damage and maintenance concerns.

Overall, this property appears poorly maintained, with patchwork repairs creating additional hazards. This environment is not consistent with Best Western’s values or a family-friendly brand and is hazardous to both guests and employees.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Maximilian

When my partner and I first walked into the room it smelled like cigarettes and chlorine other than that the rest was like any other hotel.

Partner

6/10

Pleasant

28 Mar 2026

karyn

Room and property poorly maintained, dirty floors walls and doors.

Family_with_children

10/10

Exceptional

25 Mar 2026

Laura

Satff very friendly, clean, comphy beds

Friends_and_family Family

2/10

Poor

19 Mar 2026

Chris

Yesterday the weather was terrible. Because of travel advisories to not drive, I could not go to my event.
I tried to cancel my booking using chat, and was blocked from chatting.
I had to forfeit the fees I paid to reserve. I am not pleased. Chris Ryan

Friends

4/10

Poor

18 Mar 2026

paul

For a plus best western we felt it was subpar. EX the furniture in the room was quite worn

10/10

Exceptional

16 Mar 2026

J Lance

They have pet friendly rooms.
Their pet fee is $40/stay, which for a two day stay became $20/d. If it was $40 per day that would be unreasonable.

One morning I saw another couple in the hall with their shih tsu. I'd never heard the other dog at all. I opened the door so our shih tsu could meet him. I suspect the rooms are well insulated so any dog barks don't bother anyone.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

J Lance

They had the breakfast essentials, eggs and either sausage or back bacon (varied by day).
Of course they had the capillary flow toxic usual carbohydrates too.
The Nescafe coffee machine had a variety of brews.
They had decaf coffee for a Keurig.
The only thing they lacked was decaf tea.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Glen

Did not use pool not working, friendly staff yes , fair breakfast

Partner

8/10

Excellent

13 Mar 2026

Kim

Accommodations were decent, didn’t appreciate the 4 % service + addon tax upon arrival.

2/10

Poor

12 Mar 2026

Vimalaruban

I hope this message finds you well. I recently stayed at your hotel and wanted to share my feedback regarding my experience.

I found the food options to be quite disappointing, especially the limited breakfast selection. On the first day, there was only bread, butter, jam, and cereal available. The second day was particularly disappointing as there were no homemade fries offered, and I noticed the absence of any fresh fruits throughout my stay.

Additionally, the toaster took an excessive amount of time to toast bread, which added to the frustration during breakfast.

Furthermore, I was disappointed to find that the swimming pool was closed for most of my stay, which was one of the amenities I was looking forward to. The elevator was also quite slow, making it inconvenient to move about the hotel.

Overall, my stay did not meet my expectations in relation to the price I paid. I hope you will take this feedback into consideration for future improvements.

Partner

6/10

Pleasant

08 Mar 2026

LouAnne

Room was nice overall …. Besides the bathroom around the tub wasn’t clean, the caulking had mold growing around the whole tub area.
** It must’ve flooded next-door so where TV stand was there was a lot of water damage on that wall, along baseboard area that didn’t look too attractive.

Partner

4/10

Poor

02 Mar 2026

Jim

Pool was closed, no vending machine on floor, only accepted credit card no debit.

Self

4/10

Poor

02 Mar 2026

Samantha

The staff were great, but the hotel is a dump and literally falling apart at the seams with leaks/water damage everywhere and everything was very old and run down. Our toilet flooded our room and the toilet in our new room ran non stop. Breakfast was available but the food was stale and awful. Kitchen lady was so nice and polite though. Other than the staff, our family could not get out of there fast enough!

Friends_and_family Family

2/10

Poor

26 Feb 2026

Bernadette

Very dirty and gross. The toilet paper had poop on it and the room had a stench.

Family

8/10

Excellent

20 Feb 2026

Amanda

Everything was great including a great breakfast. Only issue was the pull out couch was terrible , could not sleep on it at all. Don’t rely on using it.

Family_with_children

6/10

Pleasant

19 Feb 2026

Jason

Beds are not queens

2/10

Poor

14 Feb 2026

Matthew

No hot water, rude staff, terrible breakfast. I’d save your money and spend it on a better place.

10/10

Exceptional

09 Feb 2026

Patrick

Wonderfull

Friends_and_family Family

4/10

Poor

22 Jan 2026

Warren

Staff were amazing but this property is so worn down, outdated and dirty. It is “Lipstick on a Pig”!!!
If the Best Western Corporate Office cared about there properties they wouldn’t allow this property to carry it’s banner!!
Pubic hair throughout the bathroom. Dirty throughout the property.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Tanya

The welcome when I checked in

2/10

Poor

12 Jan 2026

Jamie-Lee

T.v did not work no internet had to use my hotspot form my phone just to make the tv work… all the plugs in the room barely held the block for charging a phone and our phones didn’t charge overnight..

10/10

Exceptional

02 Jan 2026

Paul

Nice clean room and very comfortable bed. Staff was friendly,vourteoys and helpful. Great amenities within the hotel.

Partner

8/10

Excellent

31 Dec 2025

Chantal

Truthfully, this is really worth it. In this specific moment i was disappointed that the sink was clogged, the kleenex was empty, the shampoo and body wash was empty...

2/10

Poor

29 Dec 2025

Caley

No hot tub
Breakfast cold
No heat in room and very dirty!!

Leisure Family

10/10

Exceptional

26 Dec 2025

Sean

Coffee machine was not functioning so no coffee available.

Partner

6/10

Pleasant

22 Dec 2025

ALLEN

The hotel could definitely use a reset — all areas were a bit tired looking, and the breakfast was definitely substandard, other than the coffee options which were excellent.

Partner

10/10

Exceptional

21 Dec 2025

Madalena

The room it was very clean and enough space the only one problem in the room was the toilet bowl that it wasn’t flushing well, about the staff the front desk woman that we meet for the check in and check out she wasn’t kind with us very poor service no eye contact with customer not smiling we where like invisible to her she just gave us the keys and without welcoming us very poor reception. But the overnight service it was good I mean, with others staff that replaced her when she left.

Business_and_leisure Family

8/10

Excellent

18 Dec 2025

Jeff

Overall stay was ok. The bed was a little soft for me and the pillows to firm. Breakfast was good.

Leisure Self

8/10

Excellent

13 Dec 2025

Rabindran

Nice place to unwind

Leisure Family

8/10

Excellent

11 Dec 2025

Jonathan

This place needs some love. Awful mattress, appalling breakfast (but lovely lady working there). Lots of hot water and pressure good. Cheap by market price but only worth half what I paid for it. There is a great diner for beakfast across the parking lot, so that was good.

Business

4/10

Poor

07 Dec 2025

Brian

Old and in need of repairs, way too expensive should be 129$ max per night then maybe acceptable.

Leisure Family

4/10

Poor

06 Dec 2025

Sarah

The toilets didn't flush, even after having to plung the toilet ourelves. The cleaners didn't clean the bathroom sink, towls had hair in them. The shower curtian was dirty from previous stay, so they obviously didnt wash them in between clients. Towels didn't match, tv's were so old they were fuzzy and unclear so watching a movie in the room was impossoble, the remotes barely changed the channels. Spider nests in the ceilings and cobwebs. For what we paid for the stay, it should have been way better.

6/10

Pleasant

01 Dec 2025

Teresa

Older

2/10

Poor

24 Nov 2025

Imrana

Here’s a clear, firm, and professional review you can paste into the Expedia box. It hits all the issues without sounding emotional or over the top:

⸻

Our stay was disappointing. The hotel feels very dark, dingy, and extremely dated. The front desk staff were polite on the surface but noticeably rude and unhelpful, and communication was difficult as they barely spoke English.

Breakfast was also below standard — very bland, with greasy sausages, eggs all stuck together, and overall poor-quality options. You can see shortcuts everywhere, and it shows in the quality of the rooms, service, and amenities.

Would not stay here again.

Business_and_leisure Partner

8/10

Excellent

16 Nov 2025

Laurie

Helpful staff, reasonable price, spacious room.

Leisure Family

6/10

Pleasant

16 Nov 2025

Ava

Room was good. Unexpected charge at the front desk when we arrived

10/10

Exceptional

15 Nov 2025

Susan

Clean room, comfortable. Bathroom light has one bulb that was flashing on and off, reported to the front desk.

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

Tara

The beds were comfortable but the shower had very little pressure. The toilet got flogged just from toilet paper and when we asked for a plunger, the first one was worthless so I had to call down to see if the had a different one. Everything was clean and most of the staff was nice. There was one woman at the front desk who would stare us down and give us dirty looks each time we came by. When we asked for the manager she didn’t even want to give us contact information. We had to demand she at least give us an email. Aside from her, everyone else was super nice.

Leisure Pet

10/10

Exceptional

10 Nov 2025

Kimberly

Room was spacious and bed was amazingly comfortable

Leisure Family

6/10

Pleasant

09 Nov 2025

Mathieu

Beds are clean and hotel is generally okay. But walls are stained in the room and the hotel in general seems to lack care and attention to details. Staff was kind.

Leisure Family

4/10

Poor

02 Nov 2025

Jaspreet

Was not good mold in washroom no luggage trollies have to pick all stuff ourself specially with baby and dog

Business_and_leisure Family_with_children

10/10

Exceptional

24 Oct 2025

Nina

TV was screen was not good and remote not easy to use

Clean room. Great staff. Very quiet

10/10

Exceptional

24 Oct 2025

Darryl

Clean room. Nice staff.

8/10

Excellent

20 Oct 2025

Jacqueline

Hotel was decent. Clean. The pool and gym could be updated. Half the gym wasn't useable.

Friends_and_family Family

4/10

Poor

20 Oct 2025

Juan

Kitchen and bathroom good

Hotel charge me an extra $5.95 because expedia didn't pay the mentioned amount.

10/10

Exceptional

16 Oct 2025

Kenneth

Room was great and staff was helpful and efficient.

Leisure Partner

8/10

Excellent

15 Oct 2025

Arif

House meeting staff talks loudly in the morning hole way.Toilet could have been more clean

Self

4/10

Poor

06 Oct 2025

MUHAMMAD

The room was smelly and not well maintained, definitely not upto its rating. The complementary breakfast was not up to the mark and always in short supply. Staff was also a bit rude and didn’t seem customer focused. Overall, experience was disappointing, it was the cheaper option but still not value the money.

Leisure Family

2/10

Poor

06 Oct 2025

Doug

The room was 30 years outdated and holes in carpet. Disgusting. Did not even want to look in the bed.

10/10

Exceptional

03 Oct 2025

Chantal

Pet friendly, huge bathroom , clean and quiet

Leisure Pet