Name: Hello Adelaide Motel and Apartments
Address: 239 Glen Osmond Road, Frewville, 5063, AU

6/10

Pleasant

09 Sep 2024

Miguel

Not Cheap,..not stylish, 'just expensive.

It is an average, hotel with expensive, rates, The water tap from the sink, we could not close it...very hard.

The noise from the cars passing by,.. was bit annoying.

The fridge, looks like been in Ukraine,..broken cabinets, and no holders on the door.

Friends_and_family Family

10/10

Exceptional

01 Jul 2023

Terry

nice place, well priced, single traveller, so room was good, maybe not suitable for a couple, but they have many different rooms, onsite laundry is good, parking is easy, my room close to the main road, but noise not an issue, would recommend.

Business_and_leisure Self

8/10

Excellent

24 May 2023

Rosanna

Loved the location. Unit very clean however air conditioner unit needs the filter to be cleaned.

Leisure Family_with_children

8/10

Excellent

10 May 2023

Nekel

Bus stop right outside the main entrance & when heading into the city the stop is only a 2 min walk on the opposite side, so very easy getting to & from hotel.
Property is on a very busy main road, so can be noisy.

Leisure Family

10/10

Exceptional

28 Apr 2023

elizabeth

Friendly helpful management location good and close to amenities

Leisure Self

8/10

Excellent

20 Apr 2023

Jason

It was clean got distance from where we need to be

Leisure Family

2/10

Poor

10 Mar 2023

KING CHOR

Water dripped from ceiling

Terrible. Water dripped from ceiling above dinning / setting area after heavy rain at 7pm. Needed to place a buckle to hold the water. No response from hote till 11:00am next morning. Response from hotel: \"no problem. if worry, change room.\" In the changed room, the lock in the bed room was broken with the handle come off.
Called Hotels.com, from online chat \"System did not allow called you back on you registered mobile phone,sorry\". No response from Hotels.com!!!!

Friends_and_family Family

10/10

Exceptional

14 Feb 2023

David

If your on a budget - this is a winner.

Suited me well - mostly on price.
My room was close to the busy road and i was not bothered by the traffic noise - though i do live regularly on a busy road.
Late checkin arrangements worked well and owner was very friendly. Very clean room with plenty of hot water and comfy bedding.
Location is probably best if you have a car, though i did see busses running into city - probably 10mins max away. All major food takeaways within 5 mins walk as is a terrific supermarket.
Certainly recommend if you are ok with the above and note if booking on Agoda or Hotels.com you can only see this motel if you are staying 5 or more nights.

Self

10/10

Exceptional

27 Jan 2023

Grant

Comfortable room, had everything I needed. Contactless check in/check out was smooth.

Leisure Self

8/10

Excellent

07 Dec 2022

Simon

Easy place to stay, very convenient for what I required.
No laundry facilities, very little or no interaction with staff,

Business_and_leisure Self

8/10

Excellent

14 Nov 2022

Muhammad Imran

Generally a nice place.

Probably housekeeping forgot to clear some of the rubbish and the used plates.

Leisure Self

8/10

Excellent

19 Oct 2022

Edgar

Property okay for price

Business_and_leisure Self

8/10

Excellent

12 Oct 2022

Helen

Although we were in a budget room there were a couple of things that need repaired. The wardrobe door would not slide and the handle was broken and the hooks behind the bathroom door need to be replaced as there was only one towel rack to place towel. Otherwise everything was fine and we enjoyed our stay.

Leisure Partner

6/10

Pleasant

02 Oct 2022

Verified traveler

Busy Traffic

Located along a busy stretch of road, so traffic noise was apparent even at night.

Friends_and_family Family

10/10

Exceptional

29 Aug 2022

Jais

Good stay, value for money. Everything required is included and economical.

Leisure Partner

10/10

Exceptional

05 Apr 2022

Kathy

Less is more

The room was clean but a bit crowded with facilities !

Friends_and_family Family

8/10

Excellent

05 Oct 2021

Kathryn

close to shops and eating facilities

Leisure Self

6/10

Pleasant

21 Nov 2019

Verified traveler

We booked for 4 adults and a child (05). There were 06-bed places and hotel charged for an extra bed. This resulted in paying extra and confined space.

Friends_and_family Family_with_children

8/10

Excellent

19 Nov 2019

Carol

budget close to CBD

Well located budget motel very close to city, transport and supermarkets.
Unit was quiet and off st parking available. We arrived after the reception had closed but instructions for after hours access were easy.
The Family suite apartments are 1bedroom containing a Queen bed with 2 single beds in the lounge kitchen area. Onsuite has to be accessed through the bedroom. Overall good for the price and location.

Friends_and_family Family

10/10

Exceptional

11 Sep 2019

George

Great stay!

Beautiful and comfortable place to stay at! Kangaroos, emus and rabbits running around and cockatoos just outside. Clean enough and very accommodating. The only thing I didn’t quite like was that the girl on the reception wasn’t as friendly and welcoming in her approach.

8/10

Excellent

01 Sep 2019

Annie

Very affordable for a group. Convenient location, close to great Restaurants. Has all the basics that you need. Some traffic noise because we were in the first unit however we were given earplugs which blocked out all noise.

Leisure Friends

8/10

Excellent

15 Jul 2019

Verified traveler

There is a little bit of traffic noise but it really has very little impact when trying to sleep. The rooms have all the bare necessities if you’re looking for basic accommodation for a very good price.

Friends_and_family Friends

8/10

Excellent

20 Jan 2019

Verified traveler

Great peice for a family studio apartment. Included 2 bathrooms- a huge plus!

Friends_and_family Family

8/10

Excellent

19 Jan 2019

lorraine

Really convenient location

The motel is right by a bus to the city, and in a lovely area for after dinner walks. Three supermarkets are very close, and several choices for evening dining. The host was very obliging and friendly. The only downside was that the room was a bit dingy and dark, and crowded, but equally, it was a very reasonable price!

Partner

6/10

Pleasant

03 Jan 2019

BY

Booked the family room and location is good with a functional kitchenette. Somehow felt carpeting was dusty and kitchenette laminates flooring with sticky feeling to step on when we arrived. Overall experience was okay.

Friends_and_family Family

8/10

Excellent

14 Dec 2018

SKAY

Location is convenient to shopping centre etc.
Air conditioner a bit noisy. Parking spots may be tight when motel is full.

Friends_and_family Partner

8/10

Excellent

19 Apr 2018

Delani

Affordable and clean

My room was cosy and clean. Had everything I needed.

8/10

Excellent

30 Sep 2017

Carol

Budget motel was clean and comfortable. Noisy from traffic and other guests, but well located.

8/10

Excellent

17 Jun 2017

Verified traveler

Great family value!

Great family accommodations a good price. Plenty of room, good facilities. will definitely add to our \"would stay here again\" list . Could have done with spare pillows and basic toiletries. Interesting that we did not see any staff the whole time we were there - haven't encountered that before.

Family

4/10

Poor

22 May 2017

Verified traveler

convenient and comfortable

overall it was amazing and enjoyed

Family

10/10

Exceptional

12 May 2017

Pauline

Very comfortable

First impression was great, the room had a nice clean appearance and a pleasant smell. Bed was very comfy and although we took our own pillows, the pillows provided were comfortable too. My only problem was I was late booking a room and had stairs to go up, with hubby's crook knee it would have been better to have been in a ground floor.
Didn't see staff, clean towels were left in our room for second night stay.

2/10

Poor

18 Apr 2017

Verified traveler

Not free WiFi and no cancellation

They said from internet that there is a free WiFi and free cancellation, but they are lying. The fact is no free WiFi and you can not cancellation after booking. You should tell the true from the internet.

10/10

Exceptional

16 Apr 2017

sukh

Very cooperative staff.

Very flexible with check in/out. Close to super market & food joints. Highly recommended

6/10

Pleasant

11 Apr 2017

Joan

Overall okay

Very basic facilities and the environment was a bit noisy. Friendly staff.

Family

6/10

Pleasant

08 Apr 2017

Verified traveler

Cheap accommodation

Apartment was clean and neat. Was old though. If needing a basic apartment close to city that's cheap, this is it.

2/10

Poor

17 Mar 2017

Verified traveler

Staff were not present on arrival or departure. Room was closet size. Clothes hanger was a rack which had the pillows and blankets balanced on the bottom framework therefore nowhere to hang clothes. Iron & kettle on floor in basket. Suitcase stand was folded in bathroom but nowhere to put it up if we wanted to use it. Very noisy front room and window glazing was not sound proof glass. I have travelled in many disadvantaged countries and have never had such poor accommodation. Absolutely disgusted

8/10

Excellent

10 Mar 2017

Peter

Great motel close to buses and shops

Had 5 sleepful nights, beds comfortable aircon worked well. Facilities were great with plenty of room. Only issues were shower dripped continually and O ring missing from vanity plug causing water to drain quickly.

4/10

Poor

06 Feb 2017

Verified traveler

Bed and sheeting were very old,
Window would not open,

8/10

Excellent

02 Feb 2017

Verified traveler

Clean and close to city.

The hotel was easy to locate, right on Glen Osmond road as we come in from Melbourne.
The hotel was near to shops so it was easy to grab anything we forgot to bring.

8/10

Excellent

05 Jan 2017

Verified traveler

Convenient

An easy stop and go for our travels, a good valued no frills accomodation.

Family

8/10

Excellent

24 Dec 2016

jhi

Always good

I regularly stay at this hotel and the reason is it's convenient, clean & comfortable

8/10

Excellent

19 Dec 2016

Jaala

Convenient and Cheap

We needed a hotel last minute for 2 adults and 3 kids. We were lucky this was available and so affordable! The place is perfect for what we needed. It could do with some modernising and some fresh paint but it's otherwise really great. The man on the desk was easy to talk to, friendly and helpful.

Family

4/10

Poor

12 Dec 2016

L

very basic, not my ideal family room

cobwebs in rooms, shower drain was blocked. room very basic, crockery and cutlery need to be washed before use.

4/10

Poor

11 Dec 2016

Amy

Terrible

First room we were put in was smaller than my dogs kennel and smelled strongly of cigarette smoke which they tried to hide with a wall perfumer that was extremely overpowering. Also didn't contain amenities that were in the room description. When I complained they tried to argue that this was the room I booked and eventually moved us.
The room they moved us too was bigger but was dirty, filthy under beds.
I don't think the sheets or any bedding has ever been replaced.
Still can't understand that they believe it's ok to put people in a room that clearly smells of cigarettes.
Would not recommend and will not be staying there again.

8/10

Excellent

06 Dec 2016

CC

Comfortable and friendly

New owner is very friendly and keen to make this place THE PLACE when looking for an Adelaide stay.

6/10

Pleasant

01 Dec 2016

travellers

Very convenient position.

Overall our stay was very enjoyable and convenient. Walking distance to McDonald's and an amazing Foodland.

The rooms were clean but hadn't swept under beds

6/10

Pleasant

29 Nov 2016

Verified traveler

Yuk

Cheap,walls so thin we could hear tv next room. Okay very cheap but won't stay again

10/10

Exceptional

15 Nov 2016

Verified traveler

For a group sharing this would be so cheap - as long as some don't mind sleeping on a pullout sofa. Full stove in the first unit we stayed in, gas cooktop in the second. We weren't cooking so didn't care. Would be a good place for a longer stay as we were - had a week there. It is surrounded by cheap to flash eating places. Down the road is Frewville Foodland which is like a subset of the Central Market for choice of food.- go there and play the piano in the fruit and veg section. Central to the north or south of the urban spread, and so-o-o-o-oo convenient for getting into the square mile of Adelaide. Glen Osmond Road isn't too hard to get onto or off as far as traffic density is concerned.

2/10

Poor

27 Oct 2016

theofilos

Not good

6/10

Pleasant

26 Oct 2016

Kevin

value for money

I just needed a cheap hotel for one night and this was it. It was good value for the little money outlayed. The room was clean and comfortable without any frills.

4/10

Poor

22 Oct 2016

Daniel

You get what you pay for

Average
Room was falsely advertised
Not at all what I expected
Had a weird smell to rooms
Not the most secure place.

6/10

Pleasant

11 Oct 2016

jhi

Comfortable rooms & frendly staff, enjoyed my stay and will stay again

6/10

Pleasant

08 Oct 2016

Verified traveler

Easy accomodation for a quick one night stay.

Motel was easy to access and was a great option for a last minute stop over in Adelaide. Room was clean and comfortable. Perfect if you just need a simple room for one night.

6/10

Pleasant

06 Oct 2016

Josephine

The location it was great close to everything

The place was fine for the price that I paid

Family

6/10

Pleasant

23 Sep 2016

rza

Great position close to the city.

For the price it was great comfortable clean neat and tidy.will recommend it to anyone on a tight budget.

2/10

Poor

12 Sep 2016

Verified traveler

Dissatisfied

In need of upgrading, huge cracks in walls, very old faded towels and linen, very little room to move around with three in one room, no soap in dispenser

4/10

Poor

22 Aug 2016

Verified traveler

Being next to major road, quiet noisy. Reception unattended. Bathroom poorly designed and hard to access. Car parking was tight and extremely restricted.
However, property was clean and neat. Good beds. Dripping tap in kitchen.

Family

4/10

Poor

15 Aug 2016

Verified traveler

The fridge was noisy which is not good when there are 4 beds in the same room as it

Family

8/10

Excellent

11 Aug 2016

Verified traveler

Close to everything

Old building but relatively clean. Not many guests at this time so was quiet also. Kitchen provided in room

8/10

Excellent

13 Jul 2016

Verified traveler

Close to airport,comfortable,close to facilities.

Comfortable for short or long stay,close to shops an eating and drinking outlets.

8/10

Excellent

15 May 2016

Leah

relaxing stay.

Rooms were clean and tidy, staff friendly and accomodating. Shower excellent. Parking a bit tight. Would highly recommend and convenient to the city. Thanks peeps!

8/10

Excellent

17 Apr 2016

Jai

Need more attention into the facility.

Couldn't Find any Staff when we reached at 8.30 Pm.It was mentioned office will be until 9.00 Pm.But accessed Room Key.BathRoom wash basin was blocked partially already.Until we left the Room couldn't find any Staff in the office.I think they haven't checked the Room before Guest arrive or the House Keeper didn't inform the office about the blockage.Anyway,it was OK for the money paid.Parking Space little Congested for large vehicles.

Family

2/10

Poor

21 Feb 2016

Lyn

Room was so small we had to shuffle sideways between the bed and wardrobe. Table was actually touching the bed. There was only 2 of everything, there was 3 mature age adults staying. Towels had holes. We did not see anyone in the office the entire time we were there. VERY DISAPPOINTING.

8/10

Excellent

14 Feb 2016

Mike

Very good location to Adelaide CBD

Accommodation was neat, tidy and a very pleasant environment

4/10

Poor

31 Jan 2016

Johnny

Nil

The room is small and has no internet. It's hard to catch a taxi

8/10

Excellent

05 Jan 2016

Mike

Great self-catering apartment close to the CBD

Staff extremely friendly and helpful. Room while dated, was very comfortable.

10/10

Exceptional

14 Dec 2015

Joshua

Was a great stay overall

Family

2/10

Poor

19 Oct 2015

Mature Student

Don't let the name fool you!

Having found this venue listed as \"Adelaide City Fringe Serviced Apartments\" I was expecting (fairly logically) to find myself in a serviced apartment. Not to be, however. My room was no more than a small hotel room, with no kitchen facilities (a bar fridge and a kettle only). While this was disappointing, it was even more frustrating to come home after a long day out, wanting nothing more than to kick back and chill out, only to find that this room wasn't even serviced! No bed made, no cleaning - just a new towel, tea towel and sink wiper left on the table. At this point I was angry enough to contact the manager via email (there are no staff on-site other than the cleaner) to express my \"disappointment\" at the standard of the venue, which included comments about the traffic noise on Fullarton Road (amongst othe problems). The response from the manager included:

\"we have given you exactly what you booked and we will make you accountable for any slanderous or vexatious comments as indicated in your email\"

\"We totally disagree with your email and this is a total misrepresentation of the facts and will enact the full force of the law if you make any false representation as per your email in any format\"
and
\"your email is totally unreasonable and defamatory and we will take action if you are to publish this misrepresentation in any format \"

Not the most hospitable of responses, and I would recommend anyone wanting to pay $85 per night to stay at Country Comfort - sa

4/10

Poor

29 Sep 2015

Verified traveler

Congested, not value for money

Booked 3 beds, the single bed did not have heating which made 3 people sleep on the double bed.
Advertised as free wifi, had to pay for Internet..very very small room..wasted 200 bugs for 2 nights

4/10

Poor

06 Sep 2015

Rick

Beware - the title does not say it all

When the title of an establishment includes the words \"Serviced Apartments,\" one could reasonably expect to be staying in a serviced apartment. It wasn't until we arrived at our destination that we noticed the words, \"and Motel\" tacked onto the signage. Our room was a tiny motel room with very few of the amenities contained within the promotional material - no microwave, no free wi-fi (the promo material provides mixed messages about this), no kitchen as displayed in the photos and barely enough room to swing a cat (again, the photos are misleading). Our room also smelt of stale cigarette smoke.

8/10

Excellent

31 Aug 2015

lisa

one night stay

comfortable and pleasant unit, more than enough room . Ideal location for easy access to the city. great price

10/10

Exceptional

15 Aug 2015

Michael

Weekend away

very comfortable and clean .very friendly helpful owners

Family

6/10

Pleasant

19 Jul 2015

uni girl

Value for money

Prompt service when there were issues. Quite good accommodation for the price.

4/10

Poor

08 Jul 2015

Terry

Shower head was dripping and by all appearances had been for some time. Reported it to management but it was not fixed during our stay of 5 days. Total waste of water.

Family

4/10

Poor

17 Jun 2015

Louisa

research more before booking

That's my advise: research very well before booking! I found that the manager is unreachable, on site only during office hours, when called sounded very brisk and annoyed.
The place was close to a main road, very noisy night and day. The room was close to the entrance therefore the hotel's lights were on all the time and coming through the windows, since the curtains were not fitted properly. The room itself was clean, though smaller than we thought. The kitchen was functional, but the water tap drove us nuts as it would not stop leaking unless tight really hard. The most disappointing was the bathroom, so tiny you could not sit without banging your knees against the sink. The shower leaked too. It had the cheapest toilet paper I've ever seen.
The heater was good as the small room heated up really quickly, but it was quite noisy. The beds were comfortable and the covers very warm.

6/10

Pleasant

15 Jun 2015

Ains

Nice Hotel

This hotel is very simple and perfect for a couple of nights if you aren't going to spend much time in your room. It was clean and comfortable but the rooms are a little small. Friendly staff who were happy to come back in the evening after I had locked myself out.

6/10

Pleasant

11 Jun 2015

Verified traveler

Nice hotel clean and close to shops

Very happy nice and tidy easy to catch the bus the Adelaide oval to the football.
Maybe include free wifi

Family

6/10

Pleasant

16 May 2015

Verified traveler

Handy location, reasonable rates. Overall adequate for the purpose.

2/10

Poor

08 May 2015

G

You get what you pay for or some times a less

Prepaid through Wotif no problem. No staff at Motel for the 3 day stay, all communication done by after hour phone beside the office. Very little hot water pressure in upstairs 1 bed unit. Window frame broken so had no security had to patch it up myself as there was no staff around to have it repaired. Other customers also looking for staff and amazed that there was no one. Parking an issue as my tray back falcon ute was too long for parking space blocking access for other vehicles. Do not recommend.

6/10

Pleasant

22 Apr 2015

Lisa

basic

When we arrived we were shown to an awful bedsit, right on the main road. Cracks in walls, no natural light, pretty awful. A man cleaning the units phoned someone, and for another $25pm (cash) we were put in a much nicer room with separate bedroom. I wouldn't stay again, but if you came prepared for a cheap, clean basic unit it would be fine.

2/10

Poor

18 Apr 2015

Verified traveler

Says check in until midnight, got there at 10:30-11:00 with nobody to serve and nobody to answer the calls to solve the problem. When called in the morning they because very aggressive and accused us of being drunk, when nobody had had a single drink.

6/10

Pleasant

03 Apr 2015

mick

Disappointed with equipment not available.

No staff at the office.Room very dark . No hair dryer, microwave or bedside clock.no toaster

8/10

Excellent

23 Mar 2015

Muhammad

Adelaide fringe apartments

It was good but the room was too small and it had cracks on the side wall.

Family

4/10

Poor

26 Feb 2015

Dave

Expensive and primitive

We have stayed in several motor hotels with a similar format and this was the worst. It was clean but that's all we can say that is good about it. No one at the desk when we arrived at 7:00pm. Room was old & tired with basic used furniture crowded in the room and dated and worn decor. The price was high for what was provided. If priced at $60.00 it would be expected.

4/10

Poor

28 Jan 2015

Warren

Facilities: Run-down; Value: Rip-off;
Standby rates $75 advertised out front,no conidments, biscuits, soap/shampoo, no water jug/glasses in fridge,

Partner

6/10

Pleasant

28 Jan 2015

Graeme

Facilities: Horrible; Value: Rip-off; Service: Good, Housekeeping people good; Cleanliness: Smelly, Leaking sewerage bathroom;
Paid for twin room and got double. The general building is badly rundown. We were charged 65% above the walk-in rate.

Partner

8/10

Excellent

27 Jan 2015

lloyd

Facilities: Bare minimum, no free internet; Value: Excessive; Cleanliness: Pleasant;

10/10

Exceptional

07 Dec 2014

dennis

Facilities: Good; Value: Bargain; Service: Good; Cleanliness: Pleasant;

10/10

Exceptional

04 Dec 2014

Jane

Facilities: Just what we needed; Value: Great deal; Service: No one in office; Cleanliness: Spotless;

Family

8/10

Excellent

29 Nov 2014

Arden

Great Service!

Tremendous Service. Plenty of room.

Family

2/10

Poor

27 Oct 2014

Verified traveler

Terrible

Condoms in the draw, loud outside traffic. Worst stay ever

6/10

Pleasant

15 Oct 2014

Virginia

the rooms were supposed to have been recently renovated. mine wasn't.

8/10

Excellent

29 Sep 2014

John

Affordable & close to city

Would not call them apartments.more motel accommodation.Everything was clean & close to shops,pubs & restaurants. Would only be short bus/cab ride to centre of Adelaide

2/10

Poor

20 Sep 2014

jon

Absent staff

I arrived at the motel around 4:30 pm. No staff is around so I called John, the owner. He replied to me TWO hours later.

10/10

Exceptional

18 Sep 2014

bernard

Facilities: Nice ; Value: Bargain;

6/10

Pleasant

19 Aug 2014

Shell'n'Brett

Reasonably priced for a family

A self contained room had everything we needed, was clean and reasonably priced for us as a family :)

Didn't have any face to face contact with staff at check-in. All done via a phone on the wall. Did see people cleaning/changing linen, owners/cleaners? Never seen anyone at the desk, reception was locked.

Family

6/10

Pleasant

19 Jun 2014

Verified traveler

good location and reasonably priced

The room was very cold, and when we put the wall heater on it was exceptionally loud! It kept cutting in all night so didn't get a good sleep at all!

6/10

Pleasant

11 Jun 2014

Terry

Facilities: Ordinary, Very small; Value: Economical; Service: Inferior, Only contact was by phone; Cleanliness: Pleasant;
When booking, you cannot say that you require a ground floor room if no elevator

Partner

6/10

Pleasant

25 May 2014

Alyson

Facilities: Ordinary; Value: Average price; Service: Basic, Sufficient; Cleanliness: Clean;
won't stay there again

Partner

2/10

Poor

17 May 2014

P M W

worst room i have ever stayed in