Name: Jacksons Motor Inn
Address: 373 Glen Osmond Road, 373, Glen Osmond, Adelaide, SA5064, AU

10/10

Exceptional

26 Jul 2026

Liam

Was good except for an angry drunk lady shouting, thin walls

8/10

Excellent

26 Jul 2026

Kelvin Joe

Not bad but I’m still waiting my refund

4/10

Poor

10 May 2026

Lyndon

Water not draining in shower, tv remote not working

Partner

10/10

Exceptional

24 Apr 2026

Lynett

Very basic. Very clean. Plenty hot water.we left early, key drop off easy.

Friends_and_family Family

6/10

Pleasant

25 Mar 2026

Rob

First night I was given a room with no power then moved to another room with power. Fire alarm went off during the night on both nights. No idea why.
No offer to discount night with no power.

Self

8/10

Excellent

15 Mar 2026

Brenda

Property located well for City Centre as well as local National Parks. Room was basic but clean. It is on noisy main road, if light sleeper need to have ear plugs!!

Self

6/10

Pleasant

12 Mar 2026

Paul

All fine tho aging. Stayed previously. Will again. Excellent parklands opposite.

8/10

Excellent

09 Mar 2026

Paul

Fine for the price and convenience

4/10

Poor

09 Mar 2026

Arran

Na

Family_with_children

4/10

Poor

14 Feb 2026

John

Filthy bedspread, no bedside lamps, not enough powerpoints and no locking latch or security on inside of door for night time.

Partner

8/10

Excellent

07 Jan 2026

Scott

Fridge not working very well air con not really cooling room down but it was 41 degrees today

Self

6/10

Pleasant

22 Dec 2025

MAXWELL

Motel was a little tired, but then so were we, leaving early and returning late, so had no interaction with staff, other than a brief encounter whilst checking in!!!

Friends_and_family Friends

10/10

Exceptional

19 Dec 2025

Dan

.

Friends_and_family Friends

4/10

Poor

09 Dec 2025

Steven

My first room was well below par for a 'Deluxe Queen' by being shabby and numerous maintenance issues. The replacement room that I was given was MUCH better. The staff were attentive and helpful. Unfortunately some workers came to upgrade the mobile phone tower for the last 4 days of my stay and took over and blocked 1/2 of the car park day & night making parking very difficult (impossible at times) and inconvenient, BUT NOT the fault of Jacksons.
Overall not the most relaxing or best of stays but I will most likely give it a second chance.

Business_and_leisure Friends

4/10

Poor

30 Nov 2025

Cheryl

Room was dirty, biscuit under the bed. Bin not emptied.
No glasses.. Bed was ok.

Leisure Partner

4/10

Poor

23 Nov 2025

Lirry

Rubbish around reception pool unable for swimming and insufficient parking

Leisure Partner

10/10

Exceptional

23 Nov 2025

DANIEL

Air con was perfect

Leisure Family

10/10

Exceptional

16 Nov 2025

Alexander

Great, and easy late check in :)

6/10

Pleasant

14 Nov 2025

olivia

Room was great bed was so hard it hurt my back so bad it's really sore there were so many blokes drinking in a small area 1 was going off his head and punching a car window to break it. (But didn't ) And chased him out the driveway couldn't sleep after that

Business Family_with_children

2/10

Poor

13 Nov 2025

Oliver

You absolutely get what you pay for. Was only staying in Adeleaide one night for work and so opted for cheapest room.

Staff were nice and room was clean, but buildings are tired and very very basic (no iron), but biggest issue is the other guests..... late night come and go and constant cigarette (and other) smells wafting into the room as poorly fitting door let in airflow from outside. Almost every other guest was smoking something or other outside the room entry and so woken up at 3am to the smell of p0t wafting into the room.

2/10

Poor

09 Nov 2025

Martin

Room windows were dirty, seats were ripped and heavily stained, bathroom sink and shower drain blocked, toilet seat loose. At least the hot water worked.

Leisure Friends

2/10

Poor

07 Nov 2025

Dr Nina

A run down, noisy, dirty motel. Some shady characters around

4/10

Poor

04 Nov 2025

Thomas

Hotel used to be good but now very sketchy. Police in attendance twice during our overnight stay and unfortunately no longer feel safe staying here.

Business

6/10

Pleasant

03 Nov 2025

Jacqueline

No a flash motel, getting old now, outside was untidy. But bed was clean and comfortable, bathroom was newly tiled. Ok for the price

Leisure

2/10

Poor

27 Oct 2025

Marcus

Not Happy Jacksons Motel - Never again come back

NNever again will I stay at that motel. I made a reservation online, and when I arrived, the staff couldn’t find the booking under my name in their system. They asked if I had an email confirmation, which I showed them. To their surprise, it was not in their computer system. I asked them to call and verify the reservation, as I had already paid for it. After about 20 minutes, they located my reservation, and everything was resolved.

Later in the evening, after returning from the hospital, I turned on the TV. The remote control was mismatched, so I couldn’t change the settings or turn on subtitles. I went to see the staff, but they said there was nothing they could do to help.

The room smell mew but dusty. The bathroom light was dusty, the toilet cistern was not cleaned, and the shower drain was blocked.

I believe the health department should investigate to ensure that each room is thoroughly cleaned and maintained for the safety and comfort of all guests. If the cleanliness cannot be guaranteed, the motel should be shut down permanently.

Friends_and_family Family

6/10

Pleasant

19 Sep 2025

Patrick

Property ok just old

8/10

Excellent

16 Sep 2025

Robert Lester

all good

Leisure Friends

8/10

Excellent

19 Aug 2025

Evan

This property lies in the foothills of the Adelaide Hills. Easy access to picturesque Hahndorf, and easy access to Adelaide city by car or bus.

10/10

Exceptional

01 Aug 2025

david

excellent for short term stay

Leisure Self

10/10

Exceptional

29 Jul 2025

Christine

A quiet little gem, close to the highway.

8/10

Excellent

19 Jul 2025

Annette

Good

Business_and_leisure Partner

6/10

Pleasant

17 Jul 2025

David

Place is very old and needs updating ,not far from city on the upside.

Leisure Family

6/10

Pleasant

09 Jul 2025

Graham

The property is a bit run down, but otherwise ok

Leisure Partner

2/10

Poor

02 Jul 2025

DJ

Fighring and deinking atafd nor nice there are ppl going into rooms thru windows If you complain bout the smell or toilets and showers being blocked they treat you differently as it happen bags and items get stolen not a nice place at all the restaurant doesnt exist
Ppl will do drugs and like needles around

8/10

Excellent

24 Jun 2025

leanne

Ok for what we wanted, close for our needs

Business_and_leisure Partner

8/10

Excellent

22 Jun 2025

Wenzel

Very comfortable

Business

2/10

Poor

22 Jun 2025

Amelia

My family and I felt unsafe, especially with other guests staying there who clearly were doing and had done drugs in other rooms on your property.

Business_and_leisure Family_with_children

8/10

Excellent

16 Jun 2025

Yi Qiang Gary

Nice place with good location along glen osmand highway.

Friends_and_family Family

6/10

Pleasant

05 Jun 2025

Graham

Did the job. Close to the city and bus out the front. Was all I needed

Leisure Self

4/10

Poor

04 Jun 2025

David

Some rooms right next to busy highway
First room smoky
Second room bed cover disgusting

Leisure Self

8/10

Excellent

28 May 2025

Katherine

Could have had more pillows and information in the room ie wi-fi details plus deposit stated in the tetms and returned promptly

6/10

Pleasant

26 May 2025

Gerald

It is just average

Leisure Partner

10/10

Exceptional

26 May 2025

Stuart

Great value for money if disappointed stay at home

2/10

Poor

22 May 2025

Tara

I booked here for two nights. I checked in - staff were great. Went to the motel room (15) and I lasted all of two hours before booking another motel. The aircon/heating sounded like an aeroplane taking off (not an exaggeration - I videoed it) and i would not have been able to sleep. The beds sunk down in the middle and the bedspreads were filthy, hair left in the sheets with only one small pillow. I cant comment on the bathroom as I wasnt there long enough to use it. The TV didnt work. The neighbour was a person who was making loud grunting noises, loud enough to hear clearly in my room. Windows have mould on them. Its unsanitary and as a single female alone, I did not feel safe there overnight. I ended up booking at Econo Lodge East Adelaide, for the same price, and the difference was staggering. I will stay at Econo Lodge moving forward. Dont waste your money on Jackson's.

Leisure Self

2/10

Poor

21 May 2025

caroline

Place is a dive! Door hardly locked properly, cold air came through door, mild in bathroom, shower sliding door kept coming off the railing. Loud and noisy!
Avoid!

Family_with_children

10/10

Exceptional

20 May 2025

James

We had three excellent stays, Our only query was the last room had not bed side lamps so had to more around in darkness once main light switched off. everything else was excellent

6/10

Pleasant

17 May 2025

Peter

Location os ok, rooms need attention very drafty through door gaps, dirty carpets, shower no water pressure and shower didnt drain, spa not cleaned properlt still brown on bottom of tub, need extra blankets in cupboards as only thin bedding on beds, have to pay bond for your room keythey say will be refunded but still waiting for it to go back in bank, this should be advertised when booking a room

Business Self

2/10

Poor

13 May 2025

Jarrod

I stayed for 8 nights not again people yelling and screaming all hours of the night people on drugs and alcohol definitely not safe someone's door got kicked in at 3am down stairs from me but the staff we're amazing and very apologetic to me the traffic is very loud only had 2 nights good sleep and would not be going back.

Leisure Partner

6/10

Pleasant

05 May 2025

Marianne

Great location for us but could do with an upgrade. Beds comfortable. Linen and towels clean Breakfast generous.

8/10

Excellent

04 May 2025

Robert William

Accommodation satisfactory but not great.

Leisure Partner

8/10

Excellent

26 Apr 2025

Christine

Still waiting for my $50 deposit to be refunded.

Business Partner

10/10

Exceptional

25 Apr 2025

PETER

its ok

4/10

Poor

21 Apr 2025

J

On arrival at Motel and during the booking in we were informed that there was a $50 key deposit. When asked if we would get this back on returning the key the next morning, we got the answer that the person who takes care of the refunds does not get in until the afternoon. On checking my account, I saw that this amount had been debited and was not made available until two days later. No mention of key deposit made any where?

On arriving in the room and making a cup of coffee found that two of the six milk capsules there had pasted their use by date by around six months, also the table in the room was not stable due to the center column being loose in the base.

The car parking space available to us could not be fully entered due to the overhanging shrubbery which would have scratched the car and also make exiting the car very difficult for me.

Leisure Partner

8/10

Excellent

18 Apr 2025

Stephen

Property was consistent with its rating - good for an overnight stay.
A PDF map emailed on the day of travel would have helped locate the room (late check-in).

Leisure Self

6/10

Pleasant

14 Apr 2025

Kerry

Overcrowded

Leisure Family

4/10

Poor

14 Apr 2025

Daniel

Arriving to find the door to the room wide open was a very uncomfortable start to.our visit.
The toilet in room 16 is not properly secured to the floor. Lean to either side and the whole basin tips with you.
A mouldy kettle left me disgusted and angry. To the desk staff's credit, they did replace the kettle as soon as i reported it.
That day, i had the sign asking for the room to be cleaned hanging on the door. We put it up at 9am and we returned to the room 11pm. The room had not been entered, the sheets not changed and the bin not emptied. We had to use blankets as makeshift sheets.
The assortment of pillows across the room was an issue. One was a foam neck support pillow with a sunken middle. Another was a memory foam that was twisted and out of shape.
I don't understand why there is a toaster in the room but no plates or cutlery.

In future, i will make an effort to find alternative budget accommodations as i found this place very disappointing.

Leisure Family

6/10

Pleasant

14 Apr 2025

Anna

Old rooms Needs upgrades even for the price paid

Business Self

8/10

Excellent

09 Apr 2025

Ross

A quiet and clean motel.

Leisure Self

2/10

Poor

05 Apr 2025

Sue

Room stank and was dirty, needs upgrading badly. Room did not feel secure

Leisure Family

6/10

Pleasant

05 Apr 2025

Gareth

Solo traveller, place is a bit tired looking but is a three star as advertised, it suited me well for the price, my room was clean, towels good and replaced for second day, air conditioner good little noise from it, TV good, shower hot. Slept well, had fridge, kettle, tea, coffee, milk

Leisure Self

8/10

Excellent

31 Mar 2025

Christine

Good Value

A very good value for money motel other residents were loud and yelling till about 11 made it unpleasant but otherwise a pleasant stay

Self

6/10

Pleasant

31 Mar 2025

Ljiljana

The room size, furnishings and cleanliness vary between rooms. Can be noisy at times due to inconsidarate guests, but reception keeps on top of any disturbance once alerted to it.

Self

4/10

Poor

28 Mar 2025

Jessie

Unfortunately our air conditioning was broken on a very hot night. We checked in just before after hours. There is no after hours service to get help, that we were aware of. We did not sleep well at all as it was so hot and no air flow. Admin Staff did not seem to care when I told them in the morning.
There was also a light outside out of our door which shone brightly into the window that we were not able to turn off.
The pool was also out of order, which was the main reason we chose to stay there.
We won’t stay again.

Leisure Family_with_children

8/10

Excellent

24 Mar 2025

Stephanie

THERE WAS NO COFFEE SUPPLYED. ALSO THERE WERE NO GLASSES FOR DRINK WATER

2/10

Poor

06 Mar 2025

Pauline

Didn't like anything about the property. What we got was definitely not what was shown in photos.
Staff were young and not terribly helpful. Complaints were met with \"oh sorry\" but no rectifying of issues. Family room for 6 had cups for 3 only, and there were insufficient supplies e.g. toilet paper, tea coffee etc.
The whole complex looks old and shabby and needs a huge up grade. Cost of accommodation was almost double through Expedia so not impressed.
Will do more research in future!

Leisure Family

6/10

Pleasant

06 Mar 2025

Kym

Average. Accommodation…. Last / times stayed here. They said 11 o’clock checkout was ok. Both times had someone knocking on door at 10 o’clock asking why haven’t left and who did I speak to etc. .

Business_and_leisure Self

6/10

Pleasant

03 Mar 2025

Phillip

Overpriced and basic.

Very basic motel. Ok for an overnight stay. Big bathroom and comfortable bed. There was no lamps and it was all or nothing as far as lights go. Overpriced for what it was.

Partner

4/10

Poor

27 Feb 2025

Rosemary

Check in was easy, air-conditioning unit noisy, reported told nothing could be done about it. Microwave in room looked new but turntable would not rotate, was told this item would be changed this did not happen.
Need to ask for plates & cutlery, not given any washing up liquid or tea towels..
Laundry room is locked from 8 pm, the signage was hidden on the open door only 1 washing machine & tumble dryer for the publics use.
I needed to dry my clothes prior to leaving on an early start the next day( i had hand washed these prior to seeing signage) the receptionist refused to allow me to use the machine as it would go past her home time, i said i was happy to lock up & return the key.this was refused.
The pictures on the site do not represent the accommodation accurately at all.

Leisure Partner

8/10

Excellent

25 Feb 2025

Camilla

A standard motel room, a bit outdated however clean. Bed was comfortable.

Business

8/10

Excellent

22 Feb 2025

Alana

Jackson motel suited us as it was close to family. No complaints here.

Leisure Family

10/10

Exceptional

19 Feb 2025

Tanya

Lovely staff put in alot of work

Self

2/10

Poor

19 Feb 2025

Brett

Bed was soft toilet got blocked

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

Aaron

Crappy place to stay

Business Self

6/10

Pleasant

16 Feb 2025

Verified traveler

Budget

Its a budget hotel for a reason. In need of renovation, but for us it was a place just to sleep as we didn't spend much time at the motel.

Partner

8/10

Excellent

14 Feb 2025

Alana

It’s not that we didn’t like it, just being honest.

Leisure Family

8/10

Excellent

10 Feb 2025

Maree

As a 3-star Motel it was adequate for our needs during our 5 night stay. We were able to catch a nearby bus direct to the Flinders Medical Centre where we visited my brother daily which was the purpose of the trip.
The only thing I would have liked to see is a container of water in the fridge. The supply of toaster, kettle and microwave meant that we could have a simple breakfast before our early departure each day and light snack for dinner upon our return.
It would be good to see parking spaces allocated/marked for each room as when we returned on our second last night (Saturday) with a hire car there were no parks outside our room so we had to park a little bit away making it difficult in the dark for my elderly mother.

2/10

Poor

09 Feb 2025

Lynda

Room was dirty, quilt cover was dirty. I suppose you get what you pay for. But it was $88. Plus they took another $50. When i checked in. Not sure why. I had trouble understanding the person.

8/10

Excellent

04 Feb 2025

Ian

The loss of the BBQ and therefore the access to restaurant. Room was ordinary but OK!

Leisure Partner

8/10

Excellent

04 Feb 2025

Helen

Good location and good size rooms. Clean rooms with good air con. Needs a bit a tidying up on the outside.

Leisure Self

6/10

Pleasant

25 Jan 2025

Peppa

Staff were super helpful and friendly but exterior was dirty, smelt musty and nasty, linen baskets were left randomly creating hazards through the walkways to our room
Room was very bare and unwelcoming, bathroom was mildewy with build up and scum covering the grout, base of the shower and in the corners of the bathroom and shower floor was also slippery with a slimy texture to it

Leisure Family

8/10

Excellent

21 Jan 2025

Andrew

I was quite happy with the accommodation and my stay was enjoyable it’s not 5 stars but it was in my budget and all I needed

Business_and_leisure Self

10/10

Exceptional

19 Jan 2025

Wendy

The property is old and run down but the pool was great, the bed was very comfortable, it was very quiet and we feel we received value for money. The staff were very friendly and helpful.

We would have been thrilled to have a Korean restaurant!

Leisure Partner

8/10

Excellent

17 Jan 2025

Janet

Room 22. Only one chair which had a split in the seat. Had trouble using shower door.
Inside and outside paintwork needs redoing. Toilet roll holder is in a very inconvenient position on the wall. Should be higher, not at knee height.
Comfortable bed.

Friends

10/10

Exceptional

13 Jan 2025

Paul

A big plus great price

4/10

Poor

10 Jan 2025

Richard and Judith

There was no information provided in the room.No instruction on TV or aircon or if WiFi was available or any local services, Only power point in the room accessible to the bed was not located in a position to be able to use the CPAP machine. Had to get an extension from the office and run it around the bet to connect the device

Business Partner

4/10

Poor

08 Jan 2025

Verity

Pretty woeful - dirty, unhygienic, very run down and dilapidated.

Leisure Family

10/10

Exceptional

07 Jan 2025

Damien

.

Business Self

8/10

Excellent

28 Dec 2024

Michele

Even though it was off of Glen Osmond Road, it was quiet to sleep, which was good.

Leisure Self

8/10

Excellent

26 Dec 2024

Peter

No where to eat

Leisure Family

4/10

Poor

17 Dec 2024

timothy

outdate rooms and rooms not like on website

Leisure Self

10/10

Exceptional

12 Dec 2024

Ahmed

Little bit Noise and loud sounds rooms near to
Mine

Business_and_leisure Self

6/10

Pleasant

08 Dec 2024

WAYNE

After advising the staff that the room smelt of cigarette and marijuana smoke they didn't immediately offer a different room but rather a refund which would have meant finding a new hotel at the last minute. They were very unappologetic for the situation and didn't even inspect the room. They did eventually offer another room with no offer of any reduction in the cost of a smaller room. I assume that they then let our stinky room out to some other unsuspecting traveller. I've had better hotel experiences in backwater locations in third world countries.

Leisure Partner

4/10

Poor

08 Dec 2024

Lyn

Felt unsafe after dark. No staff on site before 9.00 am or after 9.00 pm. Inconvenient location.

10/10

Exceptional

01 Dec 2024

Regine

The spa is amazing andc the room is very spacious

Leisure Family

2/10

Poor

28 Nov 2024

Janet

Very little

6/10

Pleasant

23 Nov 2024

Vikki

It was nice grand daughter loved the pool

Leisure

4/10

Poor

20 Nov 2024

Peter

Room is 10m from 4 lane highway. Could use double glazing to minimise noise. Very difficult to sleep with major traffic outside your window.

Business Self

8/10

Excellent

18 Nov 2024

Andrew

The check in was quick it’s convenient and you don’t have to drive into the city far to reach it and the same leaving very close to the start of the freeway it’s a budget motel and has a bit of age but it is comfortable and affordable

Business Self

10/10

Exceptional

18 Nov 2024

Sumeet

Quiet

Leisure Family

8/10

Excellent

16 Nov 2024

Helen

Overall in a good location and reasonable price. Noisy with other clientele in disagreements one night. Room clean. Fridge noisy.