Name: Belmercer Motel
Address: 12-14 Mercer Street, Geelong, 3220, AU

4/10

Poor

08 Jul 2026

Jenny

The bathroom door did not close, the electric blanket was burnt out at the switch, the heating on 30 only took the chill off the room. The freezer completely frozen. One light in the bathroom was not working and the other making a shorting out sound. When I went to talk about this the office was closed at 10.00am on a Monday. Very disappointed. We have stayed here before and it was fantastic. Obviously new owners.

Partner

10/10

Exceptional

03 Jul 2026

Komal

I forgot to ask the person’s name at desk but he is such a generous and humble person to talk with. The room I was assigned was slightly smaller and it was changed on my request. Very clean well maintained rooms and super helpful staff. Don’t be discouraged by reviews on google map. Waterfront is just across the street and easy walk to cbd

10/10

Exceptional

15 Jun 2026

Karen

convenient location
helpful staff

Partner

10/10

Exceptional

13 Jun 2026

Rob

Proximity to Corio Bay for walking & relaxing park views + we could see the bay from our balcony spa unit :-) Lift gave excellent access to upstairs unit and quite bedroom with firm mattress (preferred). Great shower and handy microwave for warming breakie (BYO). Modern amenities and excellent value for money.

Partner

10/10

Exceptional

29 May 2026

Sione

Clean room and friendly staff

Partner

6/10

Pleasant

27 May 2026

Lynette

Staff at reception were friendly, room was clean and nicely done, but. Fan in bathroom extremely noisy and takes 2 minutes to shut itself off after switching off, very annoying late at night, could only get channel 9 , 92 93,94,95,96. Nearly all other channels wouldn’t connect. No instructions on how to use foxtel, as we don’t have it at home had no idea how to connect to it. No information on what was to eat in the area, no take away, restaurants etc bedside lamp didn’t work. Very disappointed

Partner

10/10

Exceptional

03 May 2026

Alison

Great location with friendly helpful staff. Large rooms with windows that open. Burger Plus which is in the shopfront downstairs has great food options for lunch and dinner.

Friends_and_family Family

6/10

Pleasant

02 May 2026

Sarah

The lift didn’t work properly
The bathroom had a funny smell
My room was noisy would have preferred a room at the back of the property

Self

10/10

Exceptional

12 Feb 2026

Jillian

yes

Leisure Partner

8/10

Excellent

06 Feb 2026

Michael

Clean room, good size bathroom. Not far to drive to Geelong West for plenty of restaurants and shopping.
All round a nice place to stay

Leisure Partner

10/10

Exceptional

28 Jan 2026

MARCO

Hotel Manager was amazing. Monique.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Nicole

Great place to stay comfy bed very clean and large bathroom ! Staff amazing very accommodating

Leisure Friends

8/10

Excellent

13 Jan 2026

Glenn

.

10/10

Exceptional

11 Jan 2026

Eduardo

Clean room, friendly staff and parking all good!!!

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Darryl

Such a lovely clean place bed was so nice

Partner

10/10

Exceptional

23 Nov 2025

Miriam

Staff and location extremely helpful. Room very clean and lots of space. Would definetly stay again.

10/10

Exceptional

23 Nov 2025

Ross

Everything was great

Leisure Partner

10/10

Exceptional

19 Nov 2025

Kevin

Lovely & Comfortable

Leisure Self

10/10

Exceptional

17 Nov 2025

Chris

Amber went above customer service, will stay again and let others know, excellent dtay

Leisure Self

10/10

Exceptional

14 Nov 2025

Jodie

Close to city and waterfront. Easy parking. A short walk to the Sir Charles Hotham Hotel where we found a beautiful meal and very friendly service.

Partner

10/10

Exceptional

03 Oct 2025

peter

Great location - walking distance to Westfield

Leisure

10/10

Exceptional

16 Sep 2025

Nicole

Staff were very personable and the location was fantastic

Business_and_leisure

8/10

Excellent

17 Aug 2025

Wayne

Conveniently located with minimal traffic noise

Leisure Partner

8/10

Excellent

21 Jun 2025

Jen

Very friendly staff who genuinely welcome you and go out of their way to help. Spotlessly clean. Easy access. Close to cbd and west Geelong shopping area. Will return

Leisure Partner

10/10

Exceptional

02 Jun 2025

Janice

The motel is small and friendly, excellent parking, all necessities and spotlessly clean. The proprietor went out of her way to make sure we had everything we needed. Close to rail and the port.
Would recommend it to anyone.

Leisure Partner

10/10

Exceptional

22 May 2025

Shane

It's always a lovely place to stay and we will be back there again soon

Leisure Partner

10/10

Exceptional

03 May 2025

Brendan

The friendly staff and clean very comfortable rooms

10/10

Exceptional

04 Apr 2025

Shane

I liked the size and cleanliness of the room and the huge bathroom the off street parking was a bonus

Leisure Family

8/10

Excellent

21 Feb 2025

Brett

Nice place nothing flash few faded stains on the carpet, but beds & linen were clean and staff great.

Business_and_leisure Family

8/10

Excellent

19 Feb 2025

Roger

Good location

10/10

Exceptional

19 Feb 2025

Greg

Very clean rooms , very quiet.

8/10

Excellent

15 Feb 2025

David

A place that is in an unlikely location that worked for us as places we wanted to go were all in walking distance. Your mileage may vary.

Leisure Partner

10/10

Exceptional

27 Jan 2025

Cherie

Loved our stay

Extremely happy with room,view and cleanliness. Bed was so comfortable and foxtel was a bonus.
Staff was so friendly and very helpful.
Would highly recommend staying here.

Partner

10/10

Exceptional

20 Jan 2025

Gordon

Good location not far from the waterfront and close to the centre of Geelong. Very friendly staff at reception. It’s not fancy but it’s fine.

10/10

Exceptional

04 Jan 2025

Jenni

Amazing place lovely service just not a nice area around it unfortunately

10/10

Exceptional

03 Jan 2025

Craig

Was happy with the room and staff. Was worried about height into carpark with vehicle carrying camping gear.on the roof, but it wasnt a problem at all. Also thought it may have been noisy with trains at the rear of the property and dual lane road out front, but was pleasantly surprised.

Leisure Partner

8/10

Excellent

02 Jan 2025

Aurora

It was good and quite sorroundings

Family

8/10

Excellent

09 Dec 2024

Peter

Night in Geelong.

Just an overnight stay. Rooms clean, tidy and a comfortable bed. Very friendly staff with a quick and hassle free check-in. Central location and close to the tr ain station.

Partner

10/10

Exceptional

22 Nov 2024

John

Shower was so big and amazing, very spacious room

Leisure Partner

8/10

Excellent

09 Nov 2024

Simon

Worht the $150

Leisure

10/10

Exceptional

02 Nov 2024

Grant

Great

Leisure Self

10/10

Exceptional

01 Nov 2024

Neelashish

Convenient location to catch spirit of Tasmania , and close to Geelong beach.

Leisure Family

4/10

Poor

18 Oct 2024

Matthew

Stayed for two-nights for a business trip (two rooms booked)

- Arrived at 2PM neither room was ready. Was told to come back after 3PM.

- Both of the rooms were not serviced (bed not made, rubbish not removed, coffee/tea not re-filled).

- Location adjacent to the rail and highway at the back of the property, resulted in a constant \"thumping\" noise. Understand that it can't be avoided, but definitely not good if you are a light sleeper.

Talked to the owner on the morning and she did apologize for the rooms not being ready or serviced.

Business

10/10

Exceptional

17 Oct 2024

Emma

The only thing i could say is the rooms need better shower heads for the size of the shower the shower head needs to be bigger

Business_and_leisure Partner

10/10

Exceptional

06 Oct 2024

Michelle

Lovely staff

6/10

Pleasant

29 Sep 2024

Craig

While the staff were extremely welcoming, the motel backs onto the rail line which is very noisy at peak times.
While it is a close walk to the bay, it is quite a walk from the major shopping centre and shops. Taking transport would be better.
The rooms are in need of upgrading, bathroom was newly renovated but there was no hair conditioner or face cloth.

Leisure Self

10/10

Exceptional

10 Sep 2024

Michael

Receptionist was amazing, very accomodating.
Bed was clean and comfortable, the rooms are a bit dated but clean and in good condition

Business_and_leisure Self

8/10

Excellent

24 Aug 2024

Mark

Clean easy parking convenient

8/10

Excellent

15 Aug 2024

Lynn

Property was close to the spirit for our departure next morning. It was a clean and spacious room. Shower was great. Bed was uncomfortable and the lift only worked going up to our room had to take the stairs down. Was only one floor but for elderly people a hassle. Good value for money.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Joel

Very nice

Leisure Self

10/10

Exceptional

30 May 2024

Alex

Reception was easy and friendly. Amenities - particularly the lift - was explained fully. Nothing was any trouble. Would thoroughly reccommend as a great place to stay in Geelong.

Business_and_leisure Self

10/10

Exceptional

18 May 2024

Kerryn

The room was spacious & very clean. Comfortable bed. The manager put the heating on before I arrived so the room was warm on a very cold night which was much appreciated.

Leisure Self

8/10

Excellent

13 May 2024

Denise

Would suggest a clock radio in the room would be a good idea.

Business_and_leisure Partner

8/10

Excellent

02 May 2024

Yvette

I had a room with a bay view and a spa (which was used every day), Monday Tuesday and Wednesday night I stayed at a good price.

Leisure Self

10/10

Exceptional

28 Apr 2024

Annette

The cleanest room ever
Staff are friendly, very quiet and safe .Will be back

Leisure Self

6/10

Pleasant

21 Apr 2024

Sheril

Good location for the Spirit of Tasmania & train station

Leisure Partner

6/10

Pleasant

25 Mar 2024

Robyn

Not Rated Right

The Belmercer is rated 4 star on hotels.com, but is 2 star at best. The rooms are dated, the bed is comfy, but other furniture is old and not suitable, such as the desk chair which is wooden chair. The carpet is marked, tiles chipped in the bathroom and for an average establishment, there should be a second lock on the door for security in the room. No food on site, and no cafe next door for breakfast. Not suitable for work, and difficult to access with the median strip on the road meaning the driveway can only be accessed from that side of the road. Disappointed that the info provided was misleading for this booking.

Business

8/10

Excellent

24 Mar 2024

Kate

Overall this motel was great. However if you are a light sleeper you probably wouldn’t stay here. There’s a busy road at front and at back and you can hear the trains. It didn’t bother us but it was noticeable

Leisure Partner

4/10

Poor

22 Mar 2024

Brian

The lift does NOT have an internal door, after getting trapped in such for the second time the lift does not meet Australian Standards and should not be used or available to customers

Business_and_leisure Partner

8/10

Excellent

10 Mar 2024

Gregory

Very 😊

Business Self

10/10

Exceptional

10 Mar 2024

Shaun

A hostess with the mostest and old World service. We both felt like we were at home. Bed’s are comfortable, room was spacious and very clean. Easy access to Geelong central. Will stay here again. Cheers and thank you for making our stay welcome.

Leisure Partner

10/10

Exceptional

28 Feb 2024

Mike

Great customer service

6/10

Pleasant

22 Feb 2024

Leanne

Location and price suited us for the night.
Bed was comfy, bathroom nicely renovated but could be upgraded in the actual room.
No need for electric blankets in summer and would have been nice to have the air conditioning going in the room when it was 39 degrees outside.
Suited our arrangements though

Leisure Partner

8/10

Excellent

19 Feb 2024

Thomas

Location and helpful staff

Leisure Partner

8/10

Excellent

18 Feb 2024

Christie

Was a nice enough place to stay and reasonably priced. Didn't like that no one was there during the day when I tried to call

Leisure Family

10/10

Exceptional

17 Feb 2024

Alan

Quiet, comfortable and well located.

Leisure Partner

10/10

Exceptional

16 Feb 2024

Denise

Close to the ferry and very roomy and comfortable

6/10

Pleasant

14 Feb 2024

Craig

Apart from the beetle in one of the beds stay was okay. Didn’t inform reception at they close at 9pm

8/10

Excellent

12 Feb 2024

Gabrielle and Tony

Mainly location. Lift to first floor for disability patrons

Leisure Partner

10/10

Exceptional

11 Feb 2024

Glyn Paul

Great place to stay only a short walk and your on the waterfront, I will stay again on my next trip to geelong
Thank you

Business Self

8/10

Excellent

10 Feb 2024

penny

It was a great place, close to the beach/city, room was awesome. Reception lady was lovely, We just struggled to sleep from noise. The road out front never stopped. Being a saturday night probably didnt help. And we had a street facing room. Prehaps the rooms at the back were quiter.

Leisure Partner

10/10

Exceptional

10 Feb 2024

Maureen

I liked everything about it the staff very friendly and helpful the room was perfect very clean
Would stay there again

Leisure Partner

8/10

Excellent

27 Jan 2024

Paul

Location great

10/10

Exceptional

09 Jan 2024

Vicki

Great location

Business

10/10

Exceptional

02 Dec 2023

peter

Only stayed the one night but very quiet and convenient location - staff were friendly - good parking - prefer better reception hours but overall very nice

Leisure Partner

6/10

Pleasant

28 Nov 2023

Mark

Convenient to my work, but traffic all around, starting at about 5.00am

Business Self

6/10

Pleasant

19 Nov 2023

Kerry

Did not like paying $200 bond that was not refunded for two days after stay will not be staying there again

Leisure Partner

2/10

Poor

10 Nov 2023

Zane

Rude

8/10

Excellent

09 Nov 2023

Valerie

Reception and cleaning staff were excellent. The foxtel in room didnt work all the time, was unable to change channels quite often. The bathroom door was unable to be closed or.locked as it was not lined up properly and then came off runners when trying to align to close.

Self

10/10

Exceptional

07 Nov 2023

chris

Modern property and very clean. Back rooms back onto train tracks, during night yiu can hear the freight trains. Bring some ear plugs.

Business Self

10/10

Exceptional

27 Oct 2023

Vanessa

Awesome stay! Receptionist was so lovely and accommodating and the room was very roomy!

Leisure Partner

6/10

Pleasant

21 Oct 2023

Anne

Friendly staff on arrival. Room clean. Could have small bedside lamps instead of downlights above bed. Had trouble connecting wifi even after obtaining new passwords just kept dropping out. Good location within walking distance to shops and waterfront. Bit noisy near rail and highway.

Leisure Partner

6/10

Pleasant

10 Sep 2023

Darryl

Property was very clean and the reception staff member was exceptional. The rooms are dated and the TV is small but overall an easy place to stay with a 10 minute walk to the middle of town

10/10

Exceptional

27 Aug 2023

Andy

Close to foreshore.

10/10

Exceptional

19 Aug 2023

Maryanne

Good

6/10

Pleasant

16 Aug 2023

Julie

Very noisy place to stay,

Leisure Self

2/10

Poor

13 Aug 2023

Agostinho

Unfortunately our stay was terrible.
We were in geelong to attend a funeral. My wife booked through wotif and phoned the motel to ask about a late check in as we would not be in geelong until 10pm.
They advised us there would be no staff onsite after 9pm and late check in was not possible. So my wife said she will make a plan.
We sent my mother to the motel to check in for us and they refused her to do this and advised she must book a room instead and cancel our booking online. We are already paid for our room. The room was non refundable. We asked the staff about this and had wotif try to dispute but there was no budge. So we paid $310 for 1 night at this motel with access to 1 room. The staff were rude and unapologetic at all costs.
Would absolutely not recommend a stay here.

Partner

10/10

Exceptional

26 Jun 2023

Julie

Great friendly service , quick check in requested type of room and no problems obtaining that room, couldnt ask for better THANK YOU

Business_and_leisure Self

6/10

Pleasant

14 Jun 2023

Mohammad

Door would not lock properly, there were loud people at 12 am outside our room. microwave had food leftover on door. dining table in a old condition does not look good. carpet looks worn out.

staff were very nice and welcoming. loved the parking. close to the beach. place outside the room clean enough.

i think it should be a bit less price wise.

Leisure

4/10

Poor

01 Jun 2023

Justine

Staff not friendly and at times very rude.
No utensils in room. Would not recommend!

8/10

Excellent

31 May 2023

Peter

Close to everything

Business Self

10/10

Exceptional

27 May 2023

Sam

Didn’t like the street noise

Leisure Friends

6/10

Pleasant

16 May 2023

Belinda

Staff were LOVELY. Not many clients but I was put at the front room facing busy road - opposite a motorbike shop that needs all its security lights on all night - venetian curtains that dont join and let lots of light in - loud. Plus 100 bins under my window for the bin truck to collect at 5am. NO SLEEP - on a business trip when I need sleep this was just not good.

Business Self

10/10

Exceptional

09 May 2023

Julie

really friendly staff.. very helpful and great room and nice and quite THANK YOU

Business Self

8/10

Excellent

29 Apr 2023

Cindy

Safe environment, but other guests easily heard from car park below .
Internet didn’t work for password provided . Reported to staff mid afternoon but heard nothing back for duration of stay. Bathroom very generous size and clean . Room on the smaller side. Basic supplies provided which is fine but little pack of biscuits a bit stale . Fridge and microwave needs a good cleaning.
Otherwise a good stay with food places nearby for meals .
Bed very comfortable.

Leisure Self

10/10

Exceptional

25 Apr 2023

Gemma

Great Stay at Belmercer Motel! My disabled room, was very functional, had lots of room to move around the bedroom and Bathroom. Friendly and helpful staff. I love that the location of the motel had a burger cafe next door and is very close to Westfield & sporting events. I definitely will be back to stay here again when I am back in Geelong.

Leisure Self

10/10

Exceptional

19 Apr 2023

Mark

Good size room, comfortable bed, friendly staff and plenty of off road parking

Business_and_leisure Self

4/10

Poor

14 Apr 2023

Elisse

We stayed for 2 nights.
On arrival the carpet hadnt been vaccumed from the previous visitors there was even toenail clippings on the floor. Carpet wasnt vaccumed on the second day either.
Had to ask reception for toilet paper.

Leisure Family

10/10

Exceptional

26 Mar 2023

Scott

We enjoyed our overnight stay in Geelong at the Belmercer Hotel.

The staff were lovely and accomodating. Our room was lovely and warm upon arrival. Fresh towels and linen all round.

The facilites were well layed out. Parking was a breeze. A short 15 min walk down to the waterfront and beach makes this Motel perfectly situatied for dining and entertainment.

Would definitely stay again. Geelong and the Belmercer have a lot to offer.

Given we were bringing an unregistered car back to Tassie with us and everything was organised last minute, the Staff at Belmercer were very supportive upon arrival and very informative.

Would not choose anywhere else to stay. Fantastic guys!

Leisure Partner

10/10

Exceptional

25 Mar 2023

Kevin

Quiet central location with comfortable bed. What more can you ask for.

Leisure Partner