Name: Eastern Sands City Centre
Address: 1 Bellerine Street, Geelong, 3220, AU

8/10

Excellent

13 Jul 2026

Coral

I had rang day before our arrival to let them know we wouldn't be arriving until after 6pm but before 7pm. It showed on website office hours were until 9pm.
When I rang there was only an option to leave a message. No one returned my call. When we arrived at the property the reception was locked and in darkness. There were phone numbers on the door so I rang the number for the property and the manager answered, he seemed surprised no one was in reception to assist with check in but told me he would arrange something. After a 5-10 minute wait a girl came to give me the key for our room while on the phone to managed. After she got off the phone she told me she didn't even work there but showed us the direction to our room. Our room was clean and comfortable and close to main cbd. Also was reasonably priced. Have stayed here before and will again. They just need to improve the later check in process.

Family

8/10

Excellent

12 Jul 2026

Maree

Great area not far from the beach and pier water’s edge and restaurants

10/10

Exceptional

05 Jul 2026

Jodie

Location close to everything ,rooms were spacious and beds super comfortable.

Family_with_children

2/10

Poor

04 Jul 2026

Julie

Great location
Bathroom full of mould and sewerage smell coming from shower drain
Couldn’t even used the bathroom this morning the smell was so bad
There are no staff on site and I don’t think they really cared when I called them
Very ungappy

Partner

6/10

Pleasant

04 Jul 2026

Barry

Room was clean, shower head requires attention or replacing
TV remote did not work so TV not available
Reception not open when we left at 0900

Family_with_children

6/10

Pleasant

04 Jul 2026

Preetiraj

Did not appreciate the staff knocking on the door to remind us of the checkout time at 10pm

10/10

Exceptional

04 Jul 2026

Alisha

Outstanding customer service I lost my room key at 2am and they where so accommodating and understanding I was able to get back into my room absolute legends

Self

6/10

Pleasant

30 Jun 2026

James

Older style motel.
Good: Good value and location.
Not-so-good: Stayed three nights – Fri/Sat/Sun – but never received any housekeeping (despite amenities saying 'daily'). Some in-room crockery was unclean (needed a wash before use). A leftover jumper in drawer and charging cable plugged into wall from previous guest(s). Gives the impression that there is minimal attention to cleanliness.

Self

2/10

Poor

16 Jun 2026

Ash

won’t stay here again

Partner

4/10

Poor

14 Jun 2026

Peter

Room was filthy , smoke butts still in an ashtray, spilt food around the room , disgusting

Self

4/10

Poor

04 Jun 2026

David

Free parking

10/10

Exceptional

04 Jun 2026

Menachem Mendel

Great host very accomodating for our last minute booking.

4/10

Poor

01 Jun 2026

Lisa

The bathroom was mouldy, the second tv left on the bench in our room was broken, I asked for an iron & was questioned, I asked for a second key to the room - no, the bedding was stained. They did have on site parking

Family_with_children

6/10

Pleasant

28 May 2026

Shanuka

Worth for the price but quite old and has not renovated or upgraded for a while in my opinion. The place was convenient as it was 2 mins walk to the Geelong water front and 7mins walk to shopping mall and restaurants. Overall the experience was okey. If you plan a budget trip this is okey but, not for luxury.

Friends

8/10

Excellent

21 May 2026

Denise

For an overnight stay, it met expectations for a motel room in terms of cleanliness and cost. Towels were poor quality. Everything worked 0K and location was good for inner city. Basic no frills.

Partner

4/10

Poor

13 May 2026

Scott

Great Location. Comfy bed

Air Conditioner kept changing to cool causing the room to become freezing in the middle of the night.

Showerhead was broken so it was more like showering under your garden tap.

Room was clean but the whole place is old, worn out and poorly maintained.

Self

2/10

Poor

03 May 2026

Shaun

Filthy hotel. My child Found half a packet of cigarettes under the sheets on top of the mattress.
Staff suggested they couldn’t have been there and

10/10

Exceptional

03 May 2026

Jody

Room was great for the price, clean and neat. parking onsite so was good.

Self

4/10

Poor

03 May 2026

Wayne

No one at reception at check-in .needs a good clean and a tidy up

Partner

2/10

Poor

02 May 2026

Angela

No information given on arrival. Had to ask where the room was, clumps of dirt in foot prints as you walk in. Frozen milk in fridge that was off. No information in hotel room for wifi or anything. Kept awake all night by person in room 12 banging and yelling all night. No one onsite in the morning to talk to. Didn’t even know where to return the keys had to look for that myself. Would highly not recommend.

Family

2/10

Poor

26 Apr 2026

Kirby

Shower screen dirty , dusty , shower gel been used , toilet seat wet , tv was dirty
clean beds , does not look like it does in the photos , had plastic bag on smoke detector

Family

2/10

Poor

25 Apr 2026

NAOYA

It was dirty. There are rubbish in the drawer.

Friends_and_family Family

2/10

Poor

18 Apr 2026

Doug

Upon checkin they attempted to charge $50 more than when i booked saying prices change daily
Get into room heater aitcon doesn't work replaced with small heater right beside the bed shower kept running toilet leaked had a bucket under it by morning whole bathroom floor was covered in water from toilet has really been neglected since i last stayed there never again

Family

4/10

Poor

17 Apr 2026

Susan

Parking was easy, car park was dirty.

Self

10/10

Exceptional

16 Apr 2026

Evelyn

Easy great location staff excellent
Will stay there again

Family

4/10

Poor

12 Apr 2026

Jenna

I was very un happy with this stay, I booked into a new hotel and didn’t spend the night here.
The photos shown are not a good reflection of the room.

Partner

4/10

Poor

05 Apr 2026

Yuhan

Good price, but Unfortunately, my stay was not very comfortable due to several issues with the room.

First, the room faces the main road and is very noisy. There are also three air-conditioning units on the balcony, which generate significant noise. The sliding balcony door cannot be locked properly and has gaps, so it does not block out the sound from the road or the AC units.

The air conditioner inside the room blows air with an unpleasant fragrance. The refrigerator is also very noisy — We was woken up several times during the night — and it does not cool effectively.

In addition, the soundproofing in the room is poor. I was disturbed at night by noise from other rooms and the hallway.

The clothes hangers in the room were also quite dirty.

I hope the hotel can improve these issues for future guests.

Friends

8/10

Excellent

05 Apr 2026

Qiu

Ok

10/10

Exceptional

31 Mar 2026

Jennifer

Great rooms, very clean and comfortable. Shops and restaurants nearby.

Friends

6/10

Pleasant

27 Mar 2026

Paul

Central Geelong, with access to meal choices and close the Eastern Beach area

4/10

Poor

19 Mar 2026

Vicki

We had a balcony that had a lovely breeze, BUT. there was old dried vomit out there! The whole area needed a good pressure washer clean. The table and chairs needed a wipe down too. Not all the pillows in the room had pillow cases and the pillows looked old and definitely dirty. The car park area had a lot of weeds too. The problems that we brought to the staffs attention were promptly attended to.

Partner

4/10

Poor

18 Mar 2026

Paul

This property was not what was expected. The photos and description provided are far from the actual state of the room and are obviously very old. There is only one restaurant, not 3 as described. The misinformation even went as far as another booking site describing this place as a hotel, a 5 star accommodation and top 10 romantic location, so far from the truth. It is a motel, and a cheap motel at that. Very noisy from cars, people and machinery (not sure what it was). Would not recommend if you are looking for a nice, relaxing and comfortable room and for more than 1 night.

Partner

2/10

Poor

17 Mar 2026

Alexander

Checked in and 10 minutes later left and went to the hotel across the street. Rooms smelt mouldy, stains and holes in the walls, chunks of hair in the drain in the shower.

4/10

Poor

17 Mar 2026

Phillip

The buildings and facilities are OLD, and in need of a complete renovation. Mould in the shower, sub-standard condition of the room generally.

Self

2/10

Poor

13 Mar 2026

Frances

It was filthy inside and outside. Beds were ok
Cracks in shower floor. Paint peeling off the walls
Spider webs on windows with ripped curtains. Laundry was full of rubbish and filthy. No way could you use the laundry.
Towels were all frayed in the bathroom.
The woman wanted us to pay cash. We paid half cash and half card. I would never recommend that place and I do not think Hotels.com should.
Worth maybe 100.00 a night definately not 649.00 for 3 nights.
The saying \" You get what you paid for\" and we certainly did not get what we paid for. We overpaid by $300.00

Friends_and_family Friends

6/10

Pleasant

10 Mar 2026

Tracy

Noice bad lighting in bathroom not working not very clean

Partner

10/10

Exceptional

09 Mar 2026

Adam

More than helpful staff. Although

6/10

Pleasant

17 Feb 2026

Dianne

The room was clean and tidy. The bed was comfy. Attention to detail was lacking with only 1 plate and cup in a room for 3. Milk in the fridge had been squashed and leaked. A little tired and required some care and attention. Aircon was old and noisy. Quite a number of spiders webs in passage ways, windows and on outside tables. Not what we would have expected for the price.
Staff were friendly.

Partner

10/10

Exceptional

17 Feb 2026

Kathryn

Great location and friendly staff. Room was a bit tired.

Partner

10/10

Exceptional

09 Feb 2026

Coral

Great area close to shopping centres, hospital, restaurants and beach. Clean and quiet room plenty of car parking

Leisure Family

6/10

Pleasant

07 Feb 2026

Kira

Large room with good amenities, Only one light worked in the bathroom, and no fan.
Rooms not soundproofed from street noise, but beds were comfy and we arrived late and checked out early so that was sufficient to our needs.

Business_and_leisure Family

2/10

Poor

02 Feb 2026

Lachlan

They charge 200 directly to card as bond which is fine. Problem is they don’t refund. Don’t trust them.

6/10

Pleasant

01 Feb 2026

Barb

Great location but the room needs a good clean especially the shower.

Leisure Partner

6/10

Pleasant

01 Feb 2026

Aaron

Great location.
Admitting it is budget, but the cleanliness of doors, table, tv remote and shower were sub standard. It was fine for me, a middle age man who’s not a germaphobe, however wouldn’t suit alot of people, like the rest of my family if they were staying with me

Self

6/10

Pleasant

01 Feb 2026

Kris

Manager was polite & friendly.
Room was very tired, a little manky, but great location for the Cadel Evans weekend rides.
Very noisy with road traffic etc.,
No amenities to speak of.
Free off street parking was great.
Very basic accommodation, but cheap and did the job.

Leisure Partner

8/10

Excellent

28 Jan 2026

Greg

The room was in need of upgrade. But still comfortable. Perfect for our 1 night stay

Leisure Partner

10/10

Exceptional

28 Jan 2026

Craig

Great food next door at the Taphouse

10/10

Exceptional

27 Jan 2026

jared

Friendly staff nice bed/room

Leisure Partner

10/10

Exceptional

22 Jan 2026

Arthur

Was great

Self

6/10

Pleasant

15 Jan 2026

GARY

Lights not working. Curtains torn and outside property there is rubbish. Rooms are old and need refurbishing

Business Self

10/10

Exceptional

13 Jan 2026

Faye

Clean room, very nice staff, great location

Friends_and_family Family

6/10

Pleasant

12 Jan 2026

CHAP MAN

Good location and walkable to city center, but the room is a bit old, spider web is a bit more than expected.

10/10

Exceptional

06 Jan 2026

Patricia

Owner was really friendly and very accommodating

Leisure Friends

8/10

Excellent

01 Jan 2026

Robyn

Staff accomodating my request for a ground floor room.

Leisure Family

2/10

Poor

31 Dec 2025

jason

Room is totally outdated. Torny towels, old n dirty furnitures, mouldy bath room, left over food by previous guests, un professionals staffs, noisy n loud water pipe, dirty n damaged furnitures at parking lots in full view of patrons, constant untrained staffs k nocking on door just to check whether guest damage or stole property. unannounced $200 bond.lost item never return.bond $200 but force.

Business

2/10

Poor

25 Dec 2025

James

The room was dirty and we had hair and crumbs in our bed

Leisure Friends

6/10

Pleasant

02 Dec 2025

Annette

We couldnt contact the staff to find where the keys were to enter our room for over half an hour for late checkin.
Upon getting into our room there was half a pizza left in the fridge

Business

8/10

Excellent

21 Nov 2025

Wade

Very happy with accommodation.. very close to city centre..

Partner

8/10

Excellent

18 Nov 2025

Karen

A great place to stay, excellent location, clean & comfortable room, staff very friendly and very keen to ensure your stay is a good one!

Leisure Family

8/10

Excellent

18 Nov 2025

Karen

A great place to stay, excellent location, clean & comfortable room, very helpful and friendly staff.

Leisure Family

10/10

Exceptional

05 Nov 2025

Peter

Great position to town and beach precinct.

Business Self

10/10

Exceptional

03 Nov 2025

Maree

Good position close to city centre and harbour

Leisure Self

6/10

Pleasant

29 Oct 2025

Jarrod

Great view but can hear the neighbouring rooms like there in the same room. Tv didn’t work but overall was ok

4/10

Poor

29 Oct 2025

Peter

Bit old

10/10

Exceptional

21 Oct 2025

Ryan

Staff were excellent helping out with a slightly later check out which helped out greatly to pick up our newborn from hospital

2/10

Poor

16 Oct 2025

Wendy

Room was not what we expected from their website. Curtains were torn, window filthy stopping enjoying the view of bay. Bed uncomfortable, sheets didn’t look fresh, towels were frayed and thin.
Eastern Sands is anything but luxurious as stated in the website. Would not recommend this motel. The only positive was the position where it was.

Leisure Family

10/10

Exceptional

15 Oct 2025

Ron

Close to everything

6/10

Pleasant

13 Oct 2025

Abhijit

Good location. Conditions worn out. Housekeeping and cleanliness average

Leisure Family

2/10

Poor

12 Oct 2025

Patrick

They have dodgy comp rent rooms on their behalf. They charge you more then the original price they tell and withdrawl even more then they say they charged. Then when i try to cancel they say go through the comp you book with but when i exp i can't so im asking you to do it she played dumb and then tell me it's not her problem and hung up on me. Rings me back today and when i answer she hangs up. Pathetic. I will be making sure i air it on every site possible you are thieves and your hotel is nothing but filth and your service is terrible and never to use your services. I'll even tell them about the hidden cameras fond in the rooms

6/10

Pleasant

11 Oct 2025

Rudiger

Cheap and ok

Ok hotel, nice personel!

4/10

Poor

06 Oct 2025

Neil

Rubbish strewn around carpark. My room not cleaned and no clean towels for the 3 night stay.
Could not access clean towels due to no staff on duty. TV worked intermittently. Have stayed here before with great service . This stay was frustrating.

Business_and_leisure Self

2/10

Poor

03 Oct 2025

Melanie

When arrived, we could only get 3 tv channels. Our booking stated cable was available. When asking reception staff they said they didn’t know about it and yes, only a few tv channels available (not HD TVs). I stated the booking information advised otherwise and staff said they’d only just taken over management and don’t know.
Upon returning to our room late at night, we noticed our shower had quite a lot of male body hair on the shower base. The previous guest had also blown their nose in the shower and this was dried on the shower tiles. It was too late to notify staff.
Our towels were fraying also. No big deal, just unprofessional.
We only required a bed & bathroom for the night for a very short overnight stay, nothing fancy. But this was unclean and unhygienic. I work in a family run cleaning business and would never leave a bathroom in that condition.
Very disappointed and could not advise staff upon checkout as office closed. Have emailed the property to advise and that we also have photos for reference if required.

Leisure Family

8/10

Excellent

30 Sep 2025

Natalie

Good stay

10/10

Exceptional

14 Sep 2025

Yvonne

The men that were there went above and beyond to help me. Offering to park my car and to carry my luggage put on the air conditioner and they put me in a lower unit than i paid for

Leisure Self

10/10

Exceptional

10 Aug 2025

Tiffany

Friendly staff, comfortable bed, room very clean and in walking distance to the cbd. Will be back!

Leisure Friends

4/10

Poor

09 Aug 2025

Lora

Aircon had a loud kick back noise which occurred every hour so sleep was not good. Shower wasn’t running properly

Business Partner

2/10

Poor

08 Aug 2025

Vicki

Our room was terrible. Minimal hot water. Carpets putrid. Room snelled if stale cigarettes. Questionable surrounds. Reception not manned very much. Would not recommend.

6/10

Pleasant

05 Aug 2025

Zeb

Comfy Beds, clean room, great location. Entire property needs a complete facelift and freshen up though.

Business_and_leisure Partner

2/10

Poor

02 Aug 2025

Vivienne

False advertising, hotel does not reflect pictures. Room old, dirty and smelly. Holes in the wall, stained chairs, bathroom mouldy, pillows and bedding yellow. Absolutely the worst motel we have ever stayed in. Not worth half the price paid.

Leisure Friends

4/10

Poor

25 Jul 2025

Phillip

Desperately needing care to details. Grass growing in spouting, widows dirty. Couldn’t use the dirty shower. Television was so old that could not view many channels. Had to ask for wifi code and wifi was poor.
Car park was dirty and the whole place needs a refit.

Leisure Partner

10/10

Exceptional

17 Jul 2025

Caroline

Fantabulous location…. Excellent customer service… Great dining options… Room needed a lick of paint & fresh fixtures but otherwise clean …

Business Self

2/10

Poor

13 Jul 2025

troy

Rooms need lots of attention tv didn’t work properly wouldn’t stay there again

Leisure Family

2/10

Poor

09 Jun 2025

Pamela

Made a big mistake booking this motel, room not as in photos, very dated and poor condition. We returned to motel late afternoon to find the cleaners had removed used towels but did not leave any replacements, the reception was unattended so we rang the number on door only to be told he could do anything as he was not on site, reception was still not open upon checkout, so still no towels.

Partner

4/10

Poor

23 May 2025

Samantha

The property needs to be cleaned up outside and upgraded to modern standards.

Leisure Family

6/10

Pleasant

17 May 2025

Verified traveler

Average, but did the job.

Stay was ok, Reception was closed upon arrival (3pm Sunday), even though stated it's open. No Foxtel and TV was a little dodgy, unable to turn on or off with remote. Need to manually use the power button. At least it was close to Hospital and Supermarket.

Friends_and_family Family

8/10

Excellent

09 May 2025

John

Overnight stay

Comfortable bed, thick towels and clean room. Central to Geelong CBD and walking distance to the foreshore.

Partner

8/10

Excellent

09 May 2025

Michael

Close to Eastern Beach and eating outlets

10/10

Exceptional

26 Apr 2025

Terry

Lovely stay, pleasant staff, will be back

8/10

Excellent

26 Apr 2025

Jasmine

Comfortable budget option for one night stay with proximity to waterfront

Leisure Family_with_children

4/10

Poor

23 Apr 2025

Bronwyn

This was the most expensive motel we stayed at and the worst . Parking is not allocated to rooms . The grounds and rooms are very run down , nothing like the photos. The attractive photos of the restaurant and courtyard are of the hotel next door which is very expensive. Disappointing stay overall .

Leisure Partner

6/10

Pleasant

14 Apr 2025

Jan

Only good thing we liked was that it was close to the waterfront for walking to enjoy the foreshore. Great for walking to the beach. The amenities in the room were very below standard. There was no plug in the bathroom basin and not enough crockery or cutlery for 2 of us. No bowl for dessert or cereal. Very poor standards here.

6/10

Pleasant

14 Apr 2025

Lisa

Ok

Leisure

10/10

Exceptional

03 Apr 2025

Sharon

Was great to stay in plenty of towels and the bed was comfy
Bit of noise from outside but I slept well

8/10

Excellent

03 Apr 2025

Jason

Clean and well located.

Leisure Partner

6/10

Pleasant

28 Mar 2025

Elizabeth

Good location. Friendly staff. Clean room. Dated interior and exterior. No smart TV. Good shower

Leisure Partner

8/10

Excellent

23 Mar 2025

stewart

Great location great restaurant attached also just a little on the noisy side could hear everything from street

Partner

8/10

Excellent

20 Mar 2025

Colin

A little bit tired

Leisure Family

6/10

Pleasant

17 Mar 2025

Krystle

Whilst the location was good the property was very noisy all night.
The property was advertised with Foxtel which didn’t work in our room.
It was also quiet expensive for what it was

Leisure Family

8/10

Excellent

15 Mar 2025

Sue

Easy to locate and access to restaurants and waterfront older type hotel but clean and spacious

Leisure Family

8/10

Excellent

10 Mar 2025

Kay

Basic accommodation with all we needed. Great location central to everything