Name: The Wings Hotels Collection
Address: Kuloglu Mahallesi Sadri Al???K Sokak 35, 35, Istanbul, 34430, TR

10/10

Exceptional

27 Jul 2026

FADWA

Only problem is the noise during night, I couldn’t sleep well because of that

10/10

Exceptional

23 Jul 2026

Suha

The hotel is beautiful and close to everything. We got the junior suite and it was spacious and well maintained.the hotel used to be be a historic building and the bedrooms are beautiful. The staff is exceptional! Will be staying there again .

8/10

Excellent

20 Jul 2026

SAMI

great staff and people. good space but older hotel and not a great area of hotel for kids and family

Family_with_children

10/10

Exceptional

26 Jun 2026

Hatice

Herşey çok güzel, çok merkezi, otelin dizaynı , odalar çok keyifli, temizlik çok iyiydi. Bir daha gelirsem tekrar tercih edeceğim.teşekkürler.

Friends_and_family Friends

10/10

Exceptional

26 May 2026

Amit

.

Family_with_children

2/10

Poor

18 May 2026

Alia

Positives: Staff are very friendly and helpful. Room is very spacious.

Negatives: The location and brothel opposite.

The worst part of my experience is there is a brothel right opposite the hotel. It is a trans brothel running all evening to early morning. You can clearly see the regular show of prostitutes and men walking in and out. The brothel workers pick up men from Istikal avenue then walk down opposite the hotel to do their business. There is a constant flow of activity up and down the street. There are also several young men hanging around outside on watch, a co-ordinated business is running with a pimp at the entrance hanging around to lure clients in. This is not what I expect to see daily when I go on holiday. It made my whole stay feel horrible and it was quite horrible to witness. I will not be staying at this Hotel again for this reason as I prefer my hotel to be in a nice environment.

Also, this hotel is on a dirty side street to the main Istikal avenue, it smells and is piled with bins daily and bin collectors come down the narrow road daily. There is a sex shop right outside (if you are family with small kids not ideal) and a night club on the same street.

10/10

Exceptional

15 Dec 2025

kamran

Everything was perfect. The staff was amazing and always at hand to help. I have stayed here multiple times due to their amazing service

Business Self

10/10

Exceptional

13 Nov 2025

Svetlana

room was spotless , staff very professional

Leisure Family

10/10

Exceptional

13 Nov 2025

Sergei

Room was spotless, staff is very profesional , wi-fi is sperfect . 10 out of 10

Leisure Family

8/10

Excellent

24 Oct 2025

Fatme

staff is very friendly and helpful. location is good, but not very safe around especially at night. breakfast was very good and delicious.

Leisure Friends

8/10

Excellent

13 Oct 2025

Joanna

Spacious room, walkable area with many restaurants and very helpful and nice staff.

Partner

10/10

Exceptional

04 Oct 2025

Vladimir

Best for this area

Business_and_leisure Friends

8/10

Excellent

03 Oct 2025

EWA

Lights in the room was very dark. Good location in taksim, however be aware that you get the room you booked so that they dont fool you.

Friends_and_family Friends

8/10

Excellent

14 Sep 2025

Tania

Great little hotel conveniently located near the main shopping area .

Leisure Friends

10/10

Exceptional

08 Sep 2025

Verified traveler

Beautiful hotel, spacious rooms. Close by to everything. The only downside is walking through the alleys and no visitors at your room but other then that it was a nice experience.

Self

10/10

Exceptional

03 Sep 2025

Verified traveler

Perfect hotel with kind and friendly staff.

Partner

10/10

Exceptional

03 Sep 2025

Verified traveler

Very well sized rooms, beautiful hotel, great location

Partner

10/10

Exceptional

25 Aug 2025

Romeich

Was very central clean and quiet slept good

Business_and_leisure Partner

10/10

Exceptional

11 Aug 2025

Ameen

A very nice hotel with excellent staff and a convenient location. My only suggestion would be to enhance the variety of breakfast options.

10/10

Exceptional

18 Jul 2025

Ali

Very aesthetic and very chic hotel. Loved their breakfast variety. Staff is extremely cooperative and caring. Our primary host was Omer Bey at the front reception and he was one of a kind - made excellent recommendations on dining options and went above and beyond to help us enjoy our stay in Istanbul.
The hotel was very clean and the room with the terrace has amazing views. Thanks Room Mate Emir and thanks Omer for making our vacation memorable!

Leisure Partner

8/10

Excellent

29 May 2025

Terry

The duplex room we had was very clean and very comfortable loads of room for 2 people and the bed was massive the only downside was the room was very dark as only had 2 lamps in each corner in the seating area so you couldn’t read

Partner

10/10

Exceptional

22 Apr 2025

Reynold

Beautiful hotel great service

Business_and_leisure Self

4/10

Poor

09 Apr 2025

Ema

This was a terrible stay. The hotel property itself is really pretty however the service was lacking. We had an issue with our first room with noise, had to fight with them to get them to switch our room. Then when switch they gave us a room that had a shower that would go scolding hot to cold, heat that you couldn’t adjust, when asked for these things to be fixed they just pretended they fixed them. I don’t recommend staying here, the hotel staff was not really that helpful. The location was good, however at night it felt unsafe, a lot of illegal activity every night we walked back in front or near hotel.

Leisure Friends

6/10

Pleasant

08 Apr 2025

Verified traveler

Room facing street

I would not recommend having a room facing the street due to poor sound insulation thus you can be disturbed by traffic and other noise.

Partner

8/10

Excellent

02 Feb 2025

Hussein

Nice, spacious room, clean, friendly staff.

Leisure Self

10/10

Exceptional

01 Feb 2025

Faisal

Lovely Stay

The hotel was in a perfect location the suite is very nice also the staff was very friendly and helpful thank you so much, definitely will visit again ❤️

Friends_and_family Friends

8/10

Excellent

22 Jan 2025

AMIR MASOUD

Everything was nice,the hotel was clean, the only problem was the location,
The hotel we stayed at was across from a brothel. It felt a bit unsafe, especially at night, with the line of people waiting to get in and the intimidating faces of those lingering around, seemingly waiting for their turn.
Beside this,everything was nice.

Leisure Family

10/10

Exceptional

22 Dec 2024

kamran rafiq

Best location, ambience and vibe of the hotel are spot on. Truly high end meets boutique look and feel.

Business_and_leisure Self

8/10

Excellent

21 Dec 2024

Michal

Well located hotel , close to Taksim square

Well located hotel , close to Taksim square

Partner

10/10

Exceptional

19 Dec 2024

STEVEN

Jewel box boutique hotel with attentive staff

My beautiful junior suite bathroom floor was constructed with no slant. Every shower flooded the bathroom like a lake. Upon complaining, they upgraded me at no cost to a very lovely suite. The staff couldn't have been more attentive or kind. The hotel itself is quite stunning in its decor. The public areas are endlessly charming. The elevator required a room key card adding an additional later of security. The location of this hotel is supurb for tourism. It would be my pleasure to stay here again.

Self

8/10

Excellent

19 Nov 2024

Richard

The room is spacious and very well furnished. It is comfortable and clean plus There is a bug bathtub in the bathroom.
They have double glass windows to keep the street noise out.
They are a few meter away from istiklal street where there is much to do.
Great hotel.

Business_and_leisure Self

10/10

Exceptional

27 Oct 2024

Rafael

One the best staff, super friendly,and reliable .

Leisure Partner

6/10

Pleasant

22 Oct 2024

Rafael

Location

Leisure Partner

10/10

Exceptional

17 Oct 2024

Herry

I recently had the pleasure of staying at Room Mate Emir, and my experience was nothing short of exceptional. Upon arrival, I was warmly welcomed by the front desk staff, Seba, who made me feel at home right away. To my surprise and delight, I was offered a complimentary room upgrade, which truly elevated my stay. The upgraded room was spacious, beautifully furnished, and comfortable bed.

The customer service throughout my stay was impeccable. The staff went above and beyond to ensure that every need was met, whether it was offering local recommendations or responding promptly to any requests. Their attention to detail and genuine care for guests made my visit unforgettable.

I highly recommend this hotel for anyone looking for a relaxing and luxurious experience with outstanding service. I can’t wait to return!

Leisure Partner

10/10

Exceptional

09 Sep 2024

Yu

Great stay at the hotel. Friendly, helpful staff and great room!

Partner

10/10

Exceptional

05 Sep 2024

Richard

Great room and staff was very nice and helpful!

Leisure Partner

10/10

Exceptional

28 Jul 2024

Luis

O

Leisure Self

10/10

Exceptional

26 Jul 2024

Robin

Fantastic quiet bolt hole right between Taksim and Galatasary. Really close to the best shops and bars. The front of house team are v helpful for arranging tours, taxis etc. all in all, a very comfortable stay.

Leisure Family

10/10

Exceptional

21 Jul 2024

lee

a beautiful conversion of old ottoman mansions melded into new builds, gorgeous decor, huge rooms, fantastic value. Very quirky street in a busy neighborhood with steep hills and stairs so be aware if you have mobility issues, or require generic and predictable surroundings.

Leisure Friends

10/10

Exceptional

15 Jul 2024

NICOLAS

Amazing location near everything but once inside the rooms it's very quiet. Rooms are spacious and clean. We loved it.

6/10

Pleasant

25 Jun 2024

Laleh

The hotel interiors are very pretty but the bathroom in the rooms were a disaster because they had very little privacy and also the door to the toilet was so heavy that I was suer scared of opening and closing it especially in the middle of the night. Had to change rooms as a result but it was pretty much the same. Clogged up sink also did not help. Location is great if you are looking to stay in the most crowded street in the world and infact the while city was just so crowded. Overall I would stay somewhere else and also avoid Istanbul all together.

Leisure Family

10/10

Exceptional

28 May 2024

Thaio

AMAZING

The best hotel of this trip, everything, location, facilities, cleanliness, service, so kind staff, quick check in, unfortunately I had just one day in Istanbul, but for sure next time I’ll choose this hotel againa.

Friends_and_family Friends

10/10

Exceptional

15 Apr 2024

cenap

Great location, nice and comfortable rooms, very friendly and helpful staff.

Friends_and_family Family

10/10

Exceptional

03 Apr 2024

Simon

Loved this hotel, very relaxing... Conveniently located close to everything you might need in this area of Istanbul! I will return!

Business_and_leisure Self

10/10

Exceptional

17 Mar 2024

Jasmine

Very comfortable bed and very nice staff

Leisure Self

10/10

Exceptional

12 Feb 2024

Sergey

good

Leisure Family

10/10

Exceptional

03 Feb 2024

Sean

An oasis in a bustling city

The hotel is located at the end of a badly paved narrow street that can be noisy at times. Its exterior is not impressive but once inside everything changes. It is an oasis in a bustling city.

I had a large duplex room which was open plan and can sleep four. There are no separate bedrooms! While it has a kitchen no utensils are provided.

The hotel has limited facilities but there are lots of options in the vicinity. However, a good breakfast is available in a pleasant dining room until noon each day for €12.

Overall, this is an excellent property in a very central location.

Self

10/10

Exceptional

10 Dec 2023

Sergey

Месторасположение. Персонал. Хорошие завтраки. Высокие потолки.

Business_and_leisure Family

10/10

Exceptional

27 Sep 2023

Peter

Istanbul

Great location, the whole staff was excellent, both friendly and helpful, they went above and beyond all of our requests. Wife lost her phone during check out, and while we were at cruise port, staff searched room and all areas for us. Very cool (was in her luggage).Breakfast was great. Definitely stay again.

Partner

4/10

Poor

10 Jul 2023

Martin

The service is outstanding. The staff are polite, helpful and very accommodating. The rooms were cleaned as expected.
The rooms leave a lot to be desired - from lack of water,brown water, to broken and damaged items and furniture it's really far from a 4 star experience. The air conditioner is a ventilation system. Obviously corners have been cut to save on repairs and updates. The view of the suite is a lovely back alley with a dumpster right under. While the location and staff are great this hotel is not worth it.

Leisure Partner

10/10

Exceptional

20 May 2023

Nizar

Every time I visit istanbul Room Mate Emir is my number one choice. location and comfortable rooms with soft beds and quit lovely atmosphere. Hope to be back soon ❤️

Leisure Partner

10/10

Exceptional

08 Apr 2023

tal

value for money

All in all, full value for money. Excellent location, excellent room and excellent location. Great team.

Partner

10/10

Exceptional

31 Mar 2023

Sayeh

My new favorite hotel

I was throughly pleased with my stay! From check in to check out, everything went smoothly!

I booked the duplex for a 10 day start and couldn’t be happier with what I got for the pricing!

The hotel staff were very friendly and helpful, even when they couldn’t communicate, they went out of their way to find someone that could.

The housekeeping staff is amazing!!

I loved the spa downstairs for massage. I never got to go to the breakfast restaurant but hopefully next time!

All in all, would definitely recommend!

Friends_and_family Friends

10/10

Exceptional

21 Mar 2023

Liridon

We only stayed there for two nights, but we wished we stayed longer. The place looks brand new. A lot of areas to hang out within the hotel. The room was clean and very modern and got cleaned daily. The rainfall shower was a plus. They also had set up a sofa bed for us as requested. There was also an iron for the clothes which I alway prefer while in vacation. The location is amazing. You have everything within walking distance; cafes, restaurants, shops, galata tower, taksim square. We had a blast with our toddler, it was very quiet. They also have a spa which we didn't use. The only down thing would be a doorman to help with the luggage. Idk if they were short staffed at the time but it was only a receptionist. However it didn't spoil our stay. The wifi is fast which doesn't happen very often in Istanbul. If you have any doubts just book this place!

Leisure Family_with_children

10/10

Exceptional

16 Mar 2023

Justin

Fantastic place, as a design builder I was quite pleased with the design element and flow of the place. Made me feel right st home. Hammam spa built inside as well. I’ll definitely be returning when I come back.

Leisure

2/10

Poor

12 Mar 2023

Sadaf

BEWARE DO NOT USE THIS HOTEL!!! They charged me over $162 for doing my laundry for no more than 15 pieces of clothes. The clothes were pajamas so not even anything heavy. they didn’t even tell me how it would be they just charged my account when I left.

Leisure Partner

6/10

Pleasant

12 Jan 2023

Joanna

Book the suite but i was given a room that look nothing like it. Told the staff about it and they were nice enough to offer a change of room the following day when the other suite are check out but was unable to do so because they need me to be around at 11am-12pm but i already have plans. In the end just made do with the room that was given.

8/10

Excellent

16 Dec 2022

Chao Yang

Pros:
Nicely renovated hotel with huge room and the usual art Deco design by Room Mate series
Location is closed to shops and main shopping street
Staffs are extremely friendly and helpful - esp Okan, Ibrahim. Yulia, Baha ... fantastic people

Cons:
at the top of a steep hill; quite hard to walk up ; esp if elderly or low fitness
Surroundings a bit run down and noisy at night with discos and dark alleys
Location quite hard for Taxi to reach unless they are familiar
Streets are very narrow

Unfortunately, my booking comes with breakfast and I was not informed when I checked in. A pity.

Leisure Family

10/10

Exceptional

28 Sep 2022

Christina

After we made a bad experience in one other hotel we had luck with Thais one as it was quite, safe, clean and very Close to the shopping.

Leisure Friends

8/10

Excellent

16 Sep 2022

Jackie

Comfortable bed was a huge plus! The breakfast was a rip off though. We ate it out of exhausted desperation one morning and were charged $35 usd each for something we could have gotten for a few bucks at any restaurant nearby.

Leisure Partner

10/10

Exceptional

09 Sep 2022

Andrew

Haven in Istanbul

Great hotel in a really interesting part of Istanbul. Very historic building beautifully renovated and decorated. One of the nicest hotels I have stayed at in Istanbul. A very peaceful haven minutes away from Taksim.

Business

10/10

Exceptional

14 Jun 2022

Andrea

The room was like the photos but exceeded my expectations. It was really large, the ceilings were really high and beautifully painted and the king size bed was very comfortable. The bathroom was a very functional layout and the tub was a nice feature. I would book again!

Leisure Partner

10/10

Exceptional

24 Apr 2022

MOHAMMAD

Perfect

Business_and_leisure Self

10/10

Exceptional

10 Apr 2022

John Michael

Staff was just extremely nice. Ibrahim the front desk assisted me the most during check in on two separate occasions as I booked two room type on my 4-night stay. I rate this hotel 5 stars on everything but I’ll mention a couple of things. There’s a sewer smell in the junior suite with terrace category. And the minibar has condoms inside the fridge but as it turns out they really sell those. I brought it to their attention because some guests including myself would have thought they were from previous guests because condoms are not listed in the minibar menu. And why they’re in the fridge I’m not sure. But everything is exceptional and definitely will stay there again on my next visit to Istanbul. Location is nice, walking distance to the busy street in Taksim and yet the street where it is located is very quiet. Most hotels claim their rooms are sound-proof. Well, this hotel really has soundproof rooms and I love it! 5 stars!

Leisure Friends

8/10

Excellent

27 Mar 2022

Nizar

the staff are wonderful. The room is comfortable. location is in the middle of Istiklal rd.

one problem was the room temperature was really hot 27C which made sleeping unbearable. couldn’t control the thermostat. Otherwise things are great

Leisure Self

2/10

Poor

06 Mar 2022

Mohamed

Stay away!!

I chose this hotel specially because of their large room, i have been on istanbul 6 times, i stayed on more than 10 hotels, this is one if the disappointment stays i ever had.

The hotel was 3 times expensive 3 times disappointing!

I booked for 6 night - 3 on junior suite, 3 on duplex.

When i got to check in, they say their was technical issue with room they will give me duplex (as an upgrade!) i needed the junior suit for the reason it git a bathtub on the room and a balcony for the kids!!

Their are many pubs on near the hotel, loud music all the night. And the horns and motor sound can be heard all night!

Every hotel on Istanbul offers free break fast, on check out they demanded i pay for 3 breakfasts, i can eat three days with the same price- very absurd.

Every hotel i stayed on istanbul, the mini bar was free, they charged me 500 lira for full mini bar for 6 days. If i knew this i would spill the wine i never touched from the window every night! There is 2 stores near the hotel exactly you can buy half of the store with this sum!

I would not recommend this hotel for anybody, its far from everything, loud, and i trying not to talk about the staff because some of them were very kind. Take it at your own risk

Friends_and_family Family

8/10

Excellent

30 Jan 2022

Manuel

This is our favourite boutique hotel in Istanbul. We love the decor. Hospitality is excellent! Thank you.

Partner

10/10

Exceptional

27 Jan 2022

Yasmina

Highly recommended. The staff is incredibly friendly and helpful. The rooms are spacious and beautifully designed. The location is good only one street away from Istiklal street. The only con is accessibility during harsh weather as the hotel is located in a steep narrow upward street.

Leisure Partner

10/10

Exceptional

29 Dec 2021

Natalie

I could live here!!!!

I'm in love with this hotel!!! It's so pretty! The service was excellent the staff is super friendly and helpful. The breakfast was yummy with fresh ingredients and made to order omelets. The location is close to Taskim Square.

Friends_and_family Family

10/10

Exceptional

14 Dec 2021

Mikhail

Great location, good amenities

Great hotel, just a minute to the pedestrian promenade. Friendly staff and great amenities. About 10-15 minutes walking to Taksim square where you can take a shuttle bus to the airport.

Self

10/10

Exceptional

30 Nov 2021

Verified traveler

Good location and great stay

Beautiful inside decor and spacious rooms

Friends_and_family Family

10/10

Exceptional

11 Oct 2021

Nizar

Amazing hotel few steps away from Istiqlal road where the full taste of Istanbul is located. Very friendly staff and helpful quick to respond to our every need. Extremely comfortable beds and pillows very rare when it comes to hotels. It was my fourth time and can’t wait to be back again as soon as I can.

Leisure Friends

10/10

Exceptional

30 Sep 2021

Robert P

Excellent service with very nice amenities. Great location for shopping, dining, and easy access to tram line needed for tours. Taxi rides to/from Hotel can be challenging during heavy traffic morning/evening rush hours.

Leisure Family

8/10

Excellent

16 Aug 2021

Muhanad

Nice hotel in city center

Very nice hotel, close to Istiklal Caddesi the main shopping street in Istanbul. This is my 4th time staying here. The hotel is still one of my favorite in Istanbul. The rooms are clean and the bed is super comfortable. The only issue is there was a weird smell everytime we entered the room. Seems to be coming from the sewer. Also on our first night, we were sleeping and around 3 am staff member entered the room accidentally attempting to checkin other guests. I understand this was a mistake but it was the same person who checked us in during the day and he should know better. It was a bit scary. Overall it’s not a bad place and I would stay their again.

Partner

8/10

Excellent

15 Aug 2021

KHALED

Good hotel, great location, helpful staff and clean. It was a good experience overall. Recommended

Partner

10/10

Exceptional

26 Jul 2021

Verified traveler

Great hotel that keeps the same level of service throughout the years. The hotel is well maintained and the staff is very friendly and helpful.

Leisure Partner

10/10

Exceptional

10 Apr 2021

Verified traveler

Amazing hotel.The location is perfect.very friendly staff

Leisure Partner

10/10

Exceptional

28 Feb 2021

Bugra

Amazing and helpful service workers

Business

8/10

Excellent

22 Feb 2021

Dragos Stefan

Perfect location and accomodation conditions, the only problem was the smell from the sewerage in room 9

Business

10/10

Exceptional

10 Nov 2020

Ismaiel

Awasome.

Just amazing

Friends_and_family Family

10/10

Exceptional

10 Aug 2020

Maroua

A very plaisant stay! Very clean and helpful staff

Leisure Partner

10/10

Exceptional

29 Feb 2020

Micheal

Best place ever 😀
Good breakfast
Nice people very respectful and kind.

Friends_and_family Family

10/10

Exceptional

30 Jan 2020

Shaun

Great stay as always

Always a great warm welcome here by Onur and his staff
All gust staff so helpful
Spacious rooms .. unique decor
I love this hotel and so close to Taksim and shopping
My favourite hotel in istanbul

Friends_and_family Friends

10/10

Exceptional

28 Jan 2020

Verified traveler

Very suitable hotel. Clean as well. Close to everything.

Leisure Self

4/10

Poor

08 Dec 2019

Mohammed

لايستحق التقيم المرتفع

الغرفه لمن تكن مثل الصور ...صغيره والارضيه متسخه
طريقه الوصول للغرفه مجهده ومتعبه حيث ان الفندق ٣ مباني
الماء بمقابل
الشارع المقابل للفندق مظلم ومتعب للصعود
افضل شي في الفندق موظفي الاستقبال متعاونين ومرحبين

Partner

10/10

Exceptional

27 Oct 2019

Dirk

Perfect place to start discovering Istanbul. Friendly staff, beautiful hotel with interesting combination between old and new.

Business

10/10

Exceptional

21 Oct 2019

Xriss

It was all in all very pretty, felt like home and the staff was incredible with me

Friends_and_family Family

2/10

Poor

09 Sep 2019

SOHAIL

Complaint

I’d like to make a complaint regarding my stay.

The night before my flight I asked someone at reception to book me a taxi to the airport for 6am Thursday. When I came down at 6am the receptionist said it’s not been booked. So he arranged another taxi so I had to wait 5-10 mins.

I told the receptionist I wanted it by the meter, he said yes thats okay but it will be around 210-220 Turkish liras. After my bags were in the boot and we sat in the taxi I saw the driver take a some money out the armrest and hand it to the receptionist. Then the receptionist said to me that it will be a fixed amount of 220 Turkish liras.

I find that extremely unprofessional that one of your staff is taking money on the side for arranging taxi and fixing amounts with the taxi driver.

I don’t expect things like this to happen from your hotel.

For such an experience I hope you will deal with this complaint in the correct manner.

Partner

10/10

Exceptional

02 Sep 2019

Verified traveler

Great value and location

Stayed here for our last night in Istanbul and when we wanted to \"splurge\" Although, it was still very reasonably priced. Well located near Taksim, but not in the thick of it (ie, it's quiet) and very close to Cihangir, which is a quieter but equally cool place to explore. We didn't have the breakfast, but it looked nice. The fitness area also looked nice, and I wish I took advantage of it after eating all the delicious food of Turkey! The rooms are stylish, clean and comfortable. The front desk was accommodating and helpful.

Partner

10/10

Exceptional

22 Jun 2019

Verified traveler

All perfect just then bathroom had a water leak problem and took 2 days to be fixed. Also it worths to note that the street where the hotel is located is not the most family friendly. More for singles and partiers.

Leisure Family_with_children

8/10

Excellent

20 Jun 2019

Verified traveler

The room sizes are very spacious. The decor is beautiful.

Business Self

10/10

Exceptional

20 May 2019

Annick

Gem of a hotel for quick Istanbul stop/over

Loved the hotel. Location is great, but direct surroundings a little seedy, but did not feel unsafe. The hotel is very charming and comfortable and the service was friendly and efficient.

10/10

Exceptional

19 May 2019

Roxanne

everyone was unfriendly except one person

so i was quite surprised that so many reviews on google and expedia warned about the service because we really liked Muhammad. HOWEVER, everyone else working at the front desk had SUCH an awful attitude like they really didn’t want to be there (we tell them good morning/say hello and they just look up and don’t even acknowledge). So I gave 4 out of 5 smiley face because only Muhammad was amazing.

i loved the decor of this place and also the location to amazing restaurant options nearby.

Partner

6/10

Pleasant

18 May 2019

Verified traveler

I was put in a dark first floor room despite requesting a bright high floor room. The hotel offered to book transportation from and to hotel which I accepted snd got confirmed in email, but they messed up my return, I paid my check out at the hotel with my last Turkish lira believing my return taxi had been included in the bill as requested, but at the airport the driver wanted money. I managed to get hold of the receptionist who unphased and uninterested told me to just pay, oblivious of the stress and mess this was causing. I ended up having to be driven around at last minute to find a cash machine and take money out with my Amex. it was an awful experience.

Leisure Self

8/10

Excellent

16 Apr 2019

Niusha

Hip hotel off of Istiklal Ave

The location of the hotel is nice on one side, a little sketchy on the other (neighboring a seedy night club) . Nice, clean-ish, and modern, with beautiful common areas. Breakfast was mediocre, and could be better. We took advantage of the downstairs spa, and got a Turkish Bath (for a charge), which was the highlight of our trip! The sauna and gym are free of charge, but are only open from 10am-10pm; I wish the gym were open earlier in the morning, to hit before breakfast and heading out to explore Istanbul.

Family

10/10

Exceptional

21 Mar 2019

Verified traveler

Very friendly and the hotel is amazing. Rooms are very clean and I love the staff

Business Self

4/10

Poor

03 Mar 2019

Verified traveler

Nice enough room, clean, friendly and polite service. However, nowhere as nice as pictures show. Massive TV in the middle of the room, seemed really strange and useless. And when you sit on the sofa, you see the back of the TV!
Huge bath in the bathroom, with awkward showerhead. Sides high enough that you'll struggle to get in and out if short or aged.
Disappointing breakfast, compared to other hotels I've stayed at in Istanbul.

10/10

Exceptional

28 Feb 2019

Shaun

The best in istanbul

The hotel is my favourite in Istanbul and the staff are just the most helpful and friendliest people !
Especially Onur .

10/10

Exceptional

27 Jan 2019

Verified traveler

location.. comfy beds.. quiet rooms.. extra clean. wonderful wonderful staff ... lovely decor.. near everything... warm like home.

Leisure Friends

6/10

Pleasant

19 Jan 2019

Verified traveler

Love the property stayed here several times. Unique place, however room service was terrible for several times. Cleaning service didn't always replenish soaps and shower gel.

Business Family