Extended Stay America Convention Ctr-Cruise Port

United States , Fort Lauderdale - Hollywood Area - FL
Fort Lauderdale, 1450 Se 17th Street Cswy
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100 reviews shown

2/10

Poor

08 Mar 2026

Robin

We were incredibly disappointed by this place. When we arrived the young man at the desk was less than helpful. Our room was 80+degrees and it would not cool down- my husband went to request another room and was told there were none available and no fan was available to help cool the room. We actually looked for another location to stay at but it was late and none were available .
I there was also garbage bags lining the hallway when we arrived to our floor and they were still there the next morning.
Would not recommend this hotel at all!

6/10

Pleasant

08 Mar 2026

Pablo

It was alright.

Partner

4/10

Poor

07 Mar 2026

Timothy

Place is pretty rough. Staff was not the friendliest. Airport shuttle was advertised on the site but they don’t have one. One main reason why we booked. Breakfast was a joke and super sketchy. They would bring out a tiny cart with some random stuff on it it. But nothing seemed very clean. Decorations falling off. Front door don’t work half the time and you had to force it open. Wouldn’t stay there again.

Friends_and_family Family

4/10

Poor

06 Mar 2026

Christie

Can walk to port and convention center/ needed update-paint chipping, toilet paper dispenser pulled out and lying on counter/elevators jerky and slow/basic beds/shower head you had to unscrew to get minimal pressure/no central air/staff was fine and quiet in room.

Self

4/10

Poor

06 Mar 2026

Carol

There were no amenities. No coffee or tea pot in the room or hair dryer. Had to leave early for the airport. No coffee service in the lobby or anywhere until 6am, which was just a half hour earlier than when we left. This was one of the most expensive hotels we booked and the most disappointing.

Family

6/10

Pleasant

05 Mar 2026

Tara

Wasn’t really a breakfast- just some breakfast bars and yogurt

10/10

Exceptional

05 Mar 2026

Donlyn

This location is perfect for the cruise port, so many shops, places to eat and grocery store with in walking distance. Crystal at the front desk is li d and sweet.

Partner

2/10

Poor

04 Mar 2026

Madison

From a non-guest sitting in the lobby charging a phone making everyone uncomfortable, to falsely advertised “breakfast” offered, to blood on the sheets, hair and toothpaste in the bathroom, cigarette and weed smells all through the hallways when supposed to be “non smoking” this was the WORST hotel experience I’ve ever had. We left within 30 minutes of checking in— and only stayed that long to find another hotel. Absolutely horrible and disgusting

Partner

10/10

Exceptional

03 Mar 2026

Moses

My stay was awesome thanks to Crystal

10/10

Exceptional

03 Mar 2026

Moses

I stay here for a week and crystal made sure I everything was ok with my stay I recommend everyone to stay here

10/10

Exceptional

03 Mar 2026

Moses

Crystal was amazing her guest services is the best

2/10

Poor

02 Mar 2026

Timothy or Joyce

The room air conditioning was broken. The toilet leaked under the flooring when flushed, so it would seep up through the cracks in the vinyl tiling. They didn't have any other rooms available or maintenance on call to repair these problems. Then, the morning desk person was late getting breakfast setup and she had a bad attitude when we were trying to grab oatmeal packets and paper cups to cook it in our room nicrowave. We told her we had a flight to catch, but she should have been better prepared and set it up before 6am instead of starting at 6:15am!

Partner

8/10

Excellent

25 Feb 2026

Mike

The room was clean and staff were welcoming. Luckily we were able to check in early.

Partner

6/10

Pleasant

25 Feb 2026

Larry

The pictures on the Expedia website are a little misleading. This hotel is quite tired and is badly in need of updates. I guess if your expectations are low, then this would be something that would be suitable.

Partner

6/10

Pleasant

25 Feb 2026

Tracy

Front desk staff were very nice. Housekeeping staff were not pleasant and unhelpful. Hallway carpets were dirty with trash on the floor. We had to run the AC constantly or the room stunk. The dresser drawers stuck/didn’t close. The room is bare bones. Bathtub and shower curtain were stained. Water pressure in the shower was non existent. Would not stay again.

Pet

10/10

Exceptional

24 Feb 2026

Moses

Great customer service

Self

2/10

Poor

22 Feb 2026

Bradley

Absurdly overpriced. Our desk table had one leg attached using blue tape...

Partner

2/10

Poor

22 Feb 2026

Aaron

Very dirty hotel. Unsanitary conditions.

Partner

2/10

Poor

22 Feb 2026

Roy

Hotel smelled like urine, walls were filthy, pubes on the toilet when I walked in blood on the shower curtain toilets don’t flush well. How dare anybody have the audacity to call this a hotel

Friends_and_family Friends

6/10

Pleasant

15 Feb 2026

Analee

The room was clean enough, it was definitely in rough shape, and the hallways were pretty dirty. The ladies that checked us in and out were friendly and pleasant.

Leisure Friends

4/10

Poor

15 Feb 2026

Shelley

Worm furniture. Terrible shower. Had to go to front desk for a hairdryer

Leisure Family

2/10

Poor

14 Feb 2026

Leslie

The room was horrible no hot water it had a weird Oder of …wet??? Just not it and they charged almost 400 a night don’t do it

10/10

Exceptional

13 Feb 2026

Eduardo

6/10

Pleasant

11 Feb 2026

Douglas

The room looks old and in poor condition. Some of the plates surrounding the electrical outlets were broken. No USB ports. The continental breakfast offered was meager. However, the staff was courteous when I checked in and checked out;

Business

6/10

Pleasant

10 Feb 2026

Melissa

The listing is inaccurate. There is no pool or shuttle service. The bed was about as comfortable as sleeping on concrete. There is a cooktop and microwave but no pots, pans, plates, silverware, etc. I will not recommend this hotel and will not stay there again.

Partner

8/10

Excellent

08 Feb 2026

The facility was average. The staff was great. The room was clean but I found the shower faucet a bit unusual and even after 2 days I was still unsure of how to adjust the faucet to receive the warm water. I did not experience any of the amenities.

8/10

Excellent

07 Feb 2026

Amber

Staff courteous, great location for our cruise layover.

Leisure Family

8/10

Excellent

06 Feb 2026

Charlene

We stayed here one night pre-cruise. The location is very close to the terminal at Port Everglades. It was clean enough. The only in room amenity was a small tube of shampoo. Hair dryers were available for the asking. The.staff was very friendly and helpful. Firm, comfortable beds. Carrabba's is next door so very convenient for dinner. We skipped the grab and go breakfast at the hotel for a bagel and good.coffee across the atreet at Einstein's bagels. $28 Uber ride with tip for 4 people Uber XXL). Smooth and easy!

Leisure Family

8/10

Excellent

04 Feb 2026

Lisa

The room was very clean, functional if not fancy, and it served our purpose very well. We appreciate the refrigerator and microwave, stove top, ability to get kitchen utensils from the front desk. Employees at desk were able to respond to our questions and needs. Location in Harbordale is very good as well.

Leisure Partner

6/10

Pleasant

02 Feb 2026

Louise

Yes

2/10

Poor

02 Feb 2026

robert

Didn't have a room when I arrived. Blamed it on system being down. Manager walked away while in mid conversation.
Clueless
don't stay there!

Partner

8/10

Excellent

01 Feb 2026

K-Lynn

Staff was extremely friendly, room was very clean!

4/10

Poor

01 Feb 2026

Brian

The room smelled bad. Like mold and stale cigarette smoke. There was a cigarette butt in the kitchen sink. The artwork on the wall had holes in it. Quarter size holes. The front desk staff was friendly. They offered me 50% my next stay but nothing for the current stay. I told them I don’t think I’ll return.

6/10

Pleasant

26 Jan 2026

Jing-wen

The window shade need to be fixed, difficult to get hot water from the sink, asked repair - no response.

Internet speed too too slow

Leisure Family

4/10

Poor

26 Jan 2026

Diane

Overall feel of the hotel was sketchy. Key cards did not work...had to insert it, wiggle the handle, etc. and maybe by the 5th try, it finally unlocked. No coffee maker in room. No blow dryers. For an extended stay there were NO kitchen supplies. Tiniest shampoo bottle ever. Took 10 minutes to get hot water each of the three days. Bathroom door knob was in danger of not being able to open.

Business

10/10

Exceptional

25 Jan 2026

Christobal

Yes room are excellent...staff professionals and helpful. ...

Leisure Self

4/10

Poor

25 Jan 2026

Hansal

The hotel needs updating. The rooms are good size but showers lack good flow, and furniture needs to be updated

Business Self

8/10

Excellent

25 Jan 2026

Akbar

Yes the room was spotless. The young girl at reception desk was courteous and helpful.

Self

4/10

Poor

24 Jan 2026

Sam

Hotel is neglected and barely kept. Rooms smell horrible.

Business

2/10

Poor

23 Jan 2026

Gerald

Not room. It was expedia saying there was a hotel shuttle to hotel .took us 2 hours trying to hunt down a non existent van. We then had to hire an uber to get to hotel.
You lied to us. Have to think about ever using expedia again. Shame on you. I will take this up with your company when my vacation is over. There were 2 parties going to this room. Each paying $25 for a shuttle that was supposed to be free. Not happy.
You will need to make it right or i will gladly spread the word.

Leisure Family

4/10

Poor

23 Jan 2026

Dave

Room smelled like smoke. The advertised \"breakfast\" consisted of some cereal bars, stale muffins and instant oatmeal and some yogurt. No fitness. Was working in my room at 9 am and some workers knocked and said they had work to do in my room. Seriously? On the plus side, room was relatively clean and bed was good

Business

2/10

Poor

22 Jan 2026

Ericka

This was the most dirtiest place I ever stayed at. the carpet looked like it hasnt been clean like in months. I encounter 2 roaches in my bathroom. We couldnt sleep f how disgusted we felt

Leisure Family

4/10

Poor

21 Jan 2026

Shannon

Booked a queen studio. When we arrived, our room was no longer available. We had to pay an additional $11 to downgrade to double full bed studio. We could barely fit in the bed!

Partner

2/10

Poor

19 Jan 2026

THOMAS

The room was in terrible shape. Curtain rods falling off, counter tops filthy, and the room smelled like something died. They gave us a different room, however there were crawling bugs. Never again!

Leisure Partner

4/10

Poor

18 Jan 2026

Dale

Hotel was not clean - lobby felt unkept and hallway to room had lots of cat litter all over the floor. Room had broken shade that could not be openned. When i mentioned it to the front desk they vacuumed some of the litter up but did not address the shade.

Leisure Friends

10/10

Exceptional

18 Jan 2026

Kris

Hotel was unable to find reservation until we called

6/10

Pleasant

17 Jan 2026

Kailyn

Front desk Staff was very accommodating. She allowed us to store our luggage until check in.
Had a small bug problem in the room and was immediately offered a discount. Other than that the room appeared clean at first sight.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Friendly and efficient staff at check-in, nice clean room!

Leisure Self

8/10

Excellent

16 Jan 2026

Ayinde K

Clean room

Business Self

2/10

Poor

16 Jan 2026

Brian

Hearer didn’t work

4/10

Poor

16 Jan 2026

nathaniel

The hallways were filthy, parties going on and a baby screaming.

Leisure Partner

2/10

Poor

16 Jan 2026

Karen

Toilet was out of order , had to move rooms . Receptionist wasn’t helping I had to ask for manager or maintenance and he declined . Spoke to manager the following that I’m still waiting on my 25%refund

Leisure Family

10/10

Exceptional

16 Jan 2026

Richard

Clean

Self

6/10

Pleasant

14 Jan 2026

Jia-Yi

Very limited services. The shower does not drain well. Staff was nice.

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Alice

Very basic room totally without charm. It comes with a kitchen but no kitchen utensils. Thin towels, tiny bar of soap, no other amenities. Bare minimum \"to go\" breakfast, no coffee or tea option in room. Massive room size, suitable for family.

Partner

2/10

Poor

11 Jan 2026

LIGIA

Where do I begin? Maybe from the bathroom’s sink being clogged or the super rusted stove top or the fact that there are no utensils nor cups or dishes even tho it’s an “extended stay” hotel.
But worse of all was the fact that we couldn’t sleep at all due to some guest banging doors every 20 seconds throughout the night and you can hear literally everything.
Other than that, don’t count on complimentary breakfast, it’s a joke. More like a tiny corner counter with a coffee maker - Didn’t even bother.
The entire building is old and not well maintained. The carpets all around are gross.
Obviously not at fault of the staff.

Location is convenient, that gained the ONE star. But that’s honestly it.

Leisure Family

8/10

Excellent

11 Jan 2026

Frank

Room was okay. Hallways needed a good vacuum

4/10

Poor

11 Jan 2026

Bryce

The room smelled awful stove tops were not clean we opened the microwave and it was disgusting and the hallways smelled rotten

Friends_and_family Family

2/10

Poor

11 Jan 2026

Amber

Paid 250 for a room that was not clean. Bedding is stained and dirty. Was told new sheets would be brought up and they weren’t. Went down to front desk and was now told that I had to bring the dirty bedding down in order to get new ones. Went into bathroom in room to find cockroaches crawling on the toilet.

Partner

2/10

Poor

10 Jan 2026

Maria

No the kitchen was not fully equipped. The staff was very unprofessional, hotel is very dirty. I don’t recommend it to anyone.

Leisure Partner

4/10

Poor

09 Jan 2026

Denyse

Will not go there again

6/10

Pleasant

09 Jan 2026

Gregory

Room was okay clean nothing fancy we only stayed one night

Leisure Partner

6/10

Pleasant

05 Jan 2026

Aliaksei

It was descent, good location for going to cruise ( to stay one night before cruising )
Everything is around, there weren’t breakfast in hotel at all but around the area was breakfast place

2/10

Poor

05 Jan 2026

Karen

No hairdryer in room. Room was in disrepair—curtain rod halfway off the ceiling. Grab n go breakfast consisted of a prepackaged muffin. Coffee was awful. No napkins available. Staff did not seem to care.

10/10

Exceptional

04 Jan 2026

Gloria

Great thank you ☺️

Friends_and_family Family

4/10

Poor

03 Jan 2026

Charity

Amenities and room.

6/10

Pleasant

03 Jan 2026

Dante

Hotel need to remodel!!

Leisure Partner

2/10

Poor

02 Jan 2026

Stefany

I will be asking for my money back. The shower didn’t work, the hotel was dirty, have a video of a cockroach crawling through the bathroom, a shower faucet did not work, and are booking stated that breakfast was included and only tea, coffee and prepackaged muffins were available. This was a huge disappointment and I won’t be back again.

Leisure Family_with_children

4/10

Poor

01 Jan 2026

jessica

Staff are friendly and helpful. But the property needs repairs and updating. No ice machine at all. The elevator doesn't work practically ever. We had to carry our things down the stairs when we checked out. Even saw someone being brought down the stairs in a wheelchair. Not really worth the price we got charged. Sorry but wouldn't recommend. Feel bad for the staff

Family

4/10

Poor

28 Dec 2025

Alexander

I had to move into three different rooms in the span of an hour. Very disorganized staff definitely not customer friendly!

Self

10/10

Exceptional

27 Dec 2025

FRANCISCO

Good stay

Family

10/10

Exceptional

27 Dec 2025

page

Clean area and hotel. Check in was quick and simple. Clean room. Spacious.perfect spot for us to stay plenty places to eat at.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Loretta

Kitchen we nice to have and shops are walkable.

Family

6/10

Pleasant

25 Dec 2025

jay

Room was clean but it smelled like curry from a past guest and at times I could smell cigarette smoke coming from a neighboring room. Was disappointed to find out there was no fitness center and the coffee bar should stay open at least for another half hour until 10am. 6-10am would be perfect!

Leisure Self

8/10

Excellent

22 Dec 2025

David

Here for 1 night prior to cruise. If needed more than 1 night I would find another place. No common area to sit and have coffee in am. Place is in a tired condition.

Leisure

2/10

Poor

20 Dec 2025

philip

Filthy place,everything was broken. Had to lug the luggage up and down the stairs as the elevator was broken. Toilet didn’t flush and sink didn’t drain. Total waste of time and money

Leisure Family

10/10

Exceptional

19 Dec 2025

Justin

Loved everything

Leisure Partner

6/10

Pleasant

19 Dec 2025

Steve

Hotel smells musty and hallway and elevator smelled like marijuana and cigarette smoke.

First room we were assigned had a broken AC, but they upgraded us to a suite.

10/10

Exceptional

19 Dec 2025

Cameron

Yea

10/10

Exceptional

17 Dec 2025

Eduardo

Everything perfect and clean.

Friends_and_family Family

4/10

Poor

16 Dec 2025

Patricia A.

Good staff support, but the breakfast advertised was terrible...the people staying there are all dock/construction workers and they fill their thermos with coffee in the am...there is no coffee or food at 730 am it is cleared out. There are no ice machines..if you want a cheap stay near the port/airport..this is the place to stay

Business Family

6/10

Pleasant

15 Dec 2025

Terri

The room was wonderful. The only issue I had with the hotel was that they left us stranded at the cruise port. When we came back from our cruise. I had called the night before to have the shuttle come pick us up. She took all my information where the boat was coming and everything we arrive back at the port, and I called to make sure that they were coming only to be told that no they do not pick up

Partner

2/10

Poor

13 Dec 2025

Nancy

Dirty hotel . Filth under the bed. Dirty overall. Absolutely nothing for breakfast worthwhile. No decaf noreal cream no fruit. No ice machine. I am going to request a refund

Partner

4/10

Poor

12 Dec 2025

Marci

First room we got wasn't clean. Weird smell throughout the hotel. Our friends room had the smoke detector chirping the whole night. There was no toilet paper holder. It just was just very disappointing for the price.

Friends_and_family Friends

2/10

Poor

11 Dec 2025

Quincy

Terrible, living environment
Showers are dirty area not safe

Business Self

6/10

Pleasant

10 Dec 2025

Matthew

Partner

10/10

Exceptional

06 Dec 2025

Stephen

Easy and close to convention center. Clean room. Helpful and nice staff

8/10

Excellent

06 Dec 2025

George

Yes, clean and nice

Leisure Friends

6/10

Pleasant

05 Dec 2025

Carla

No ice machines, no hair dryer, no water pressure in shower, misrepresented breakfast. Would not recommend.

Partner

10/10

Exceptional

03 Dec 2025

Porfirio

the room is very nice, the person at the from deck are very nice, very nice for parking no charger

Partner

10/10

Exceptional

02 Dec 2025

Sandra

Alex at the front desk was very personable...even provided a dinner recommendation. The room was sparse, but adequate. The only weird thing about our room was the height of the showerhead--it was only about 5 feet off the ground. I requested an accessible room so I'd be sure there were grab bars in the tub/shower, but still expected the shower to be full adult height!

Leisure Partner

6/10

Pleasant

30 Nov 2025

Raymond

We stayed here for 2 nights before our cruise. The location is great with many dining and shopping options within walking distance. Very close to the cruise port. The heavy set African American lady working the front desk was rude to our 21 year old daughter. I sent her down to the front desk to get an additional face cloth because there were 3 of us in the room and only 2 face cloths. She was too lazy to put her cell phone down and get a face cloth in the room directly behind her. She told her to come back in 30 minutes for it. We ordered in pizza and had a 2 litre soda and she asked for 3 disposable cups to use and her response was “No ma’am those are for breakfast”. She had very poor customer service skills. The breakfast was the worst included breakfast I have ever seen at a hotel. I went down about 30 minutes before breakfast was over and there was absolutely nothing there. They did go and retrieve some prepackaged muffins, yogurts, nutri grain bars and prepackaged hard boiled eggs. That was the extent of their breakfast. There wasn’t even any cups for the coffee. One elevator was out of commission our entire stay and the second one broke down during our stay. They have done a lot of renovations to the rooms but have neglected the windows. I’m guessing they are the original windows when the hotel was originally built. There was a foul smell outside the hotel like sewer or something. It isn’t something we normally smell outside here in Canada. Maybe that is normal there.

Leisure Family

6/10

Pleasant

30 Nov 2025

David

Nothng much unique..some good eateries nearby..not much for breakfast..no outdoor seating area for guests..so so stay.

Leisure Family

10/10

Exceptional

30 Nov 2025

Carroll

Room was excellent

Self

10/10

Exceptional

29 Nov 2025

Richard

Courteous and very helpful,

10/10

Exceptional

24 Nov 2025

Constance

Not fully equipped, but they have kitchen supplies at the front desk for our use.

Leisure Partner

2/10

Poor

24 Nov 2025

Kim

So much was wrong with this hotel. As we were checking in, there were 2 young women selling vapes to a guest. The whole hotel is in great need for updating. I booked 3 rooms for myself and family, and all 3 rooms smelt of pet urine and cigarette smoke. The floors were sticky, and furnishings were outdated. The stovetops were filthy with stuck on food and rust, and the refrigerator had food in it, so clearly the rooms are not cleaned dsily. It was so terrible that we dared not to even sleep under the covers. We asked for oter rooms but there were none, as there was some type of convention going on and there were no other available rooms. This was the most unsanitary environment I've ever seen. The rooms were so disgusting that we left before the sun even rose. Sleeping in our car would have been a better option.

Leisure Family

8/10

Excellent

24 Nov 2025

Pete

Staff definately was courteous

Partner

10/10

Exceptional

24 Nov 2025

Cameron

The bed and the bathroom and the kitchen sink was very tidy