Flow Fort Lauderdale Hotel

United States , Fort Lauderdale - Hollywood Area - FL
Fort Lauderdale, 221 Sw 1st Avenue
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100 reviews shown

4/10

Poor

14 May 2026

Dov

$50 fee for early check in is ridiculous, rooms was dirty and buggy , couldn’t use the balcony bugs/flies all over the floor (they somehow made their way into the room and were all over the bed )

Staff is super friendly tho

Partner

6/10

Pleasant

14 May 2026

Elizabeth

The place is overall nice, but the food was not good.
The fees I was taken back on the fees they charged
Staff was very good and accommodating. Just everything was so expensive ones to be honest with you but the staff was very accommodating but I hated the fees and I don’t understand why you can’t pay cash anymore
All the fees from the town, state the county resort fee. That’s me this. Just felt like I was freed to death. Again, this is no reflection on the staff staff was very professional, and made my stay very accommodating.
God bless, I don’t know if I would stay again

Self

10/10

Exceptional

13 May 2026

Laura

Beach view

Partner

2/10

Poor

13 May 2026

Adan

I do not recommend this hotel at all. This was honestly one of the worst experiences I have ever had while traveling with my family. The rooms were extremely dirty, the beds were broken, and the air conditioning barely worked. The room keys constantly stopped working, and the staff did nothing to properly fix the situation.On top of that, they charged extra money to my account, promised they would refund it, and I am still fighting to get my money back. The pools were completely overcrowded with no place to sit or enjoy time with family. The beach was dirty and smelled terrible, and the bathrooms were clogged and disgusting.To make things even worse, if you have a larger vehicle they give you a hard time about parking and charge you extra money to park somewhere else, even when you have to do it yourself because they won’t help.By far the worst place I have ever stayed at. I would never come back, not even if the stay was free. I am still dealing with them trying to recover my money.Not only were the rooms disappointing, but the biggest issue is that they continue charging my bank account without authorization even after my stay. Money keeps disappearing from my account and I am still fighting to get my refunds back.This is completely unacceptable and extremely unprofessional. Guests should not have to worry about unauthorized charges or feel like their money is being stolen. I trusted this hotel with my family vacation and deeply regret it.

Friends_and_family Family

8/10

Excellent

12 May 2026

Sinai

The best : Beds and pillows
The pools are very small
And the beach area very small for so many guests

Family_with_children

10/10

Exceptional

12 May 2026

Doraisy

Love it

Family_with_children

4/10

Poor

12 May 2026

Craig

Location was nice but the electrical outlets did not work. The hotel service team put a core from one side of the room to the other side just for the TV. I was not able to charge my phone or make coffee in the morning.

Friends_and_family Family

6/10

Pleasant

12 May 2026

Sandra

The valet parking was far too expensive.
They shouldn't charge a gratuity at the restaurant, especially since it's a buffet! Why pay a tip when you serve the food yourself?
Regarding the second-floor pool: they rudely forced us to get out, claiming there was a mermaid show taking place. None of the guests present could understand why we were being prevented from enjoying an amenity we had already paid for. At the very least, they should have invited us to watch the show.

8/10

Excellent

11 May 2026

nicademus

The maintenance needs a lot of work ac in one of the rooms didn’t work shelf was ready to fall off the wall toilet paper holder was loose so the toilet paper fell off every time we used it shower handle fell off big patch on the wall not sanded just painted over nice place just alot of maintenance issues for the price oh yeah 55 dollars a day to park your car no parking spots for guests

Family_with_children

2/10

Poor

11 May 2026

Karla

Not what I was waiting for

8/10

Excellent

11 May 2026

Luis

My room did not overlook the beach, however it was located by the pool without the bar and it was very enjoyable. One thing that was not as great was the 2 dead roaches in my room. Everything else was a 5 star.

Partner

4/10

Poor

11 May 2026

Linda

We were in town for a one night stay before a cruise. We were excited to check in and start our vacation. I greeted the woman at the desk and asked her how she was . Her response was \"I'm in pain.\" Oh, ok. Sorry to hear that. And I was. But that is not who the hotel needs making a first impression. I was immediately felt let down and almost guilty to be excited. She said they have rooms available then but it would be $25 for an early check in. We have traveled all over the US and 25 countries in Europe and I have never heard of an \"early check in charge\". We just paid it so we could get to exploring the hotel and area. One of the things I was excited about was the one bar and restaurant they had inside, it is a really cool retro nautical theme. We were disappointed to find out it was closed all day. So a hotel has one indoor restaurant and it's closed all day on a weekend? They have one other snack bar type restaurant out by the pool but the rain looked like a sure thing anytime. We walked around the rest of the property and it just looked run down. Paint chipping, pool furniture worn out, pool water looked dirty. The next morning at 6:30 we were awakened to an ear deafening sound of a fire alarm. Everyone had to evacuate. We stood by while the fire trucks came and it was declared a false alarm, the system is not working properly. We went back up to our room and two hours later the same fire alarm happened. Instead of feeling refreshed for our cruise were were tired/stressed.

Partner

8/10

Excellent

11 May 2026

Kelli

Me and my cousin came down for Mothers Day weekend; and had a great time. However, this resort nickel and dime you for everything and it was a bit overwhelming. Parking you had to valet and it was $57 a day and you really couldn’t park any where else. Every drink and meal had added service fee and gratuity's added. Our room was nice but it needs a deep cleaning. But overall we had a great time.

Family

8/10

Excellent

11 May 2026

Jennifer

Decent value for oceanfront room, but facilities are slightly run down. I believe they sell day passes for the hotel, so the pool can get extremely packed on the weekends with people who aren't guests of the hotel. I recommend a cabana on the beach if you can splurge. Food options are decent, in close walking distance to many other beach restaurants.

Family_with_children

4/10

Poor

11 May 2026

Luis yasmany

La atención fue buena pero las condiciones del hotel bastante viejitas las habitaciones no muy buenas la comida estaba buena en general precio y calidad no me parecen aceptables

Family_with_children

10/10

Exceptional

10 May 2026

Latasha

It was a great place to stay!

Family_with_children

2/10

Poor

10 May 2026

maytee

It is sad because I stayed at this hotel several times before and never had any complains. This time ,my room did not have all the towels needed the first day , the hair dryer was broken , toilet seat loose from the floor , no dj on the pool which is one of the things made us come back all the time . The people from the valet parking did not understand that we want only parking for a day and they want to charge us for overnight , specially JENIFER the parking supervisor was very rude . I will start exploring other places . His hotel is not as pleasant at is used to be

Family

10/10

Exceptional

10 May 2026

Angeline

All in one experience in a nice location. We were walking distance to other places and not far from airport.

Friends

8/10

Excellent

10 May 2026

Jessica

After seeing many bad reviews I was surprised on how good was my stay. Rooms was decently clean, amenities also good and staff were super helpful and nice. I got the room with terraza ocean view and I enjoyed a lot. Food and valet parking are very pricey but as it's expected in any resort hotel.

Family_with_children

10/10

Exceptional

09 May 2026

Jonelle

The staff were wonderful especially the valet service guys , they were very helpful and knowledgeable. The hotel was clean and the surrounding areas as well and the amenities were good. The pool is a must to go to . My first time visiting them and I enjoyed my stay and I felt very safe on my solo birthday trip to them. Recommended this hotel to anyone.

Self

10/10

Exceptional

09 May 2026

Laurie

Front desk staff were super friendly & helpful. Our stay was a quick overnight before boarding a cruise ship, but now I would make another trip back to stay at this hotel again for a longer stay!

Family

2/10

Poor

09 May 2026

Hidarys

Bad customer service , charge parking every day plus others hotels charge not mentioned in the reservation

6/10

Pleasant

09 May 2026

Jacqueline

I have stayed at b ocean multiple times over the years and this past visit was rather disappointing. At check in there was a lot of chaos in general and the girl who checked me in messed up our reservation. It did get fixed but she then tried to have me pay for someone else’s room hold and said it was the same amount of money so it was no big deal. The guy at the desk told her no. She then gave us directions to the wrong area of where we were staying and we needed to remind her to give us our beach bands. Our room was not exactly what it’s been in the past either, which was disappointing. We don’t need our room cleaned crazily or anything but we weren’t even given wash cloths to wash up with on the second day. We also came back to our room and the door was left cracked open. There seemed to be some issues too with electric because our ac kicked in and everything turned off and in the middle of the night it would not come on for a long time and the room would get super hot. And the staff in the restaurant downstairs for breakfast to check you in was just very unhelpful and we stood there after we had asked for a table and nobody helped us. It was odd. With that being said there was an amazing server at the pool restaurant outside who was extremely helpful and the property location is beautiful. There Weren’t any towels and the one lady was so kind and went to get us some and the people on the beach were also great. Again we’ve started numerous times and this was not the same

Family

10/10

Exceptional

09 May 2026

Alberto

Good

4/10

Poor

08 May 2026

Starr

The bathroom in the room was not cleaned properly when we arrived and there was no use of the electrical outlets. We got moved to a new room and that room was just as dirty and more outlets and lights were not working in the room. Not all the staff was helpful in this matter. Some staff members were helpful and told us one thing
In terms of compensation and the rest of the stuff, we’re not friendly about it. Did not enjoy my experience with the rooms at this resort but the rest of amenities were good

Friends_and_family Family

4/10

Poor

07 May 2026

Lisa

We arrived during a power outage that affected the building we were staying in. After waiting two hours we requested a room in a building that had power. We reserved an ocean front balcony and moved to beach view no balcony. They told us we would lose the balcony but I did not know they would charge us for a balcony room. Not fair!

10/10

Exceptional

07 May 2026

Nathalie

Beautiful Boutique Hotel. Right on the beach. Great staff & location. Will be coming back.

Partner

10/10

Exceptional

07 May 2026

Phillip

Enjoyed our stay!

4/10

Poor

06 May 2026

Trenna M

My room had a balcony overlooking the beach. Beautiful view. The rooms were old and very dusty. Didn't seem clean except for the clean sheets. Bathroom had hair everywhere from the previous guest. Not worth the money when there are plenty of other hotels on the strip. Continental breakfast not includedand was $32 if you wanted it. Valet fee, resort fee..soo many fees for an old outdated room. Picture advertised was not accurate. There was no thermostat in the room to control the AC. We were extremely cold. Definitely would not recommend this resort.

Partner

10/10

Exceptional

06 May 2026

Evelyn

This hotel has everything- beach, pool, restaurants, and excellent staff.

Friends

10/10

Exceptional

06 May 2026

Joanne Ka Wai

Outdoor pool, nice staff, ocean view

Partner

8/10

Excellent

06 May 2026

Gabrielle

This property is in a great location! Direct beach access, a nice pool with pool bar, great lobby and nighttime activities. The room I stayed in was a little outdated and the tower I was in was a little complicated to get to, but that wouldn't deter me from booking again. It was a nice change from where I usually stay.

Friends

4/10

Poor

05 May 2026

Leonard

I would not go back, the room was super outdated, the furniture was very old, smelled funky, the ac and and bathrom fan both needed to be replaced because they made veryyy loud noises. The shower had no curtain and all the water went on the bathroom floor. The bedsheets had stains on them and every day we left the bed so they could see them, they didn't replace them until we took
The sheets off outselves and put them on the floor. When we got to the room, there was a dirty towel on our balcony and it was not removed until day 4 of us being there. The second story pool is very outdated. The other pool by the beach was very tight, we went out around 11am and we were never able to get beach chairs because they were filled so we were forced to go to the beach to lay out. Our front door was very hard to lock and unlock. There was people partying next to us a few times and it was incredibly loud. Moral of story, we paid $350 a night and this was what we had to deal with. I couldnt wait t come home and sleep on a clean bed.

Partner

8/10

Excellent

05 May 2026

Carl

Property was nice but check in time was 4 pm and we didn’t get a room till close to 7 and it was a different room then we booked just to get us in which we kinda appreciated but would have rather had our original room we booked. We will go back, property was conveniently close to what we were doing

Partner

2/10

Poor

04 May 2026

Onaney

The staff is very rude and don’t do their jobs, the pool was super dirty

8/10

Excellent

04 May 2026

joseph anthony

Room could of been cleaner/updated, but overall good amenities

Partner

8/10

Excellent

04 May 2026

Mary

Recommend beach with umbrella while enjoying the ocean and pool! Lobby bar was nice! Golf cart to dinner and bars very convenient!

10/10

Exceptional

04 May 2026

Scott

Room was very clean and spacious. Staff was great. We got off the Carnival boat in Miami and got to the resort early, they had no problem getting us a room to check in early for a small fee. Pool was nice and beach access was right there. Only thing I can say is our room was right off elevators so it got a little loud at times but nothing I would complain about but would just rather have a different spot. Would definitely stay again.

Partner

8/10

Excellent

04 May 2026

David

One of the beds didn’t have a fitted sheet and other double bed sheets had a few stains on them. Also the shower leaked onto the floor and had to clean it up after every shower. No options on tv for streaming just standard cable. If you’re on inter-coastal side you do have a long walk across a skywalk to your room just fyi. Other than that everything else was fine.

Family

10/10

Exceptional

04 May 2026

Kyia

Very clean hotel and friendly staff!

Friends

8/10

Excellent

04 May 2026

Jordan

nice

Partner

6/10

Pleasant

04 May 2026

John

I get it. On the beach. F1 weekend etc etc. That said, for the price, I did not expect the room to have wood furnishings that looked like it was from a high school shop class. The bed was lumpy at best. Front desk seemed hurried/bothered at check in and wasn’t even asked about the stay at checkout. Bartenders seemed uninterested even on a slow night.

4/10

Poor

04 May 2026

George

Room was picked up but the floor was dirty and we had re-used towels. Overly crowded pools - stay away

Family_with_children

10/10

Exceptional

04 May 2026

Debbie Helene

Great location
Room 1504 needs a little renovation
Women at front desk with long ponytail sorry I’m bad with names went above and beyond any other frt desk person !!
She is an amazing asset to your front desk check in service 👍👍😊

Self

2/10

Poor

03 May 2026

Brianna

Had a family emergency and would not refund my money nor credited it to another night. Cost of was room was $238 plus $56 a day for parking

Self

10/10

Exceptional

03 May 2026

Irene

Friendly Front desk Staff were very helpful with requested changes.

Partner

4/10

Poor

03 May 2026

Lori

Our room needed a lot of attention. The furniture was dated and significantly scratched up, the drywall by the door in the bathroom door had chunks out of it, and the idea of a frosted glass bathroom door that doesn't latch doesn't seem well thought out. Lastly, while it was nice that beach chairs were provided there was a group on rhe beach playing inappropriate music (personal speakers weren't supposed to be allowed) and used the \"N\" word repeatedly in their conversation with no regard to the families around them and no one addressed it. We are very disappointed in our experience there.

Family

6/10

Pleasant

03 May 2026

Robert

We stayed in the room #1526, ocean front view and balcony were nice. Old, untidy carpet and tiles. Bath tub with rust and no shower curtain. Only handheld shower, because the shower head mount is non adjustable and installed so it’s facing the opposite wall, not down.

8/10

Excellent

02 May 2026

Leah

No beach view. I overlooked a parking lot. Disappointed. Coffee makers broken and wall outlets at Ned’s didn’t work.

Self

6/10

Pleasant

02 May 2026

toni

Beware that there are two main buildings to the hotel. Marina side, be prepared to walk across a bridge in a hot hallway away from ALL amenities. Main building looks super new and upgraded, but marina building is older and surface level clean. Our room was clean, but looked like someone came in to paint or attempt to upgrade space on a budget. Pool area is small for such a large hotel, don’t expect to get a chair… not enough available. Although we had amenities bands, there was a hut stating we needed to pay for chairs at the beach. We got one time drink tickets upon check in, I guess that was a perk.

Partner

6/10

Pleasant

02 May 2026

Robert

Great place to stay right on the beach. Room was clean and ok in size although the balcony was tiny - sliding door was very stiff to open - balcony floor dirty and had bird droppings- we did ask housekeeper to clean but this got lost in translation

Partner

6/10

Pleasant

02 May 2026

Josie

I booked a king bed with ocean front balcony and never did up staying in that room. At first they gave me a double bed ocean room. Then I went and tried to discuss it with the front desk to then be given a intercostal room with a king bed and no balcony. To some the balcony might not matter but to me it does I traveled over a 1000 miles and was looking forward to my balcony looking out to the ocean. Well after staying in the intercostal for one night after a long travel day I went down the next morning hoping they would of had it worked out and maybe the room I booked would be available but no so went back to the double rooms and balcony that’s supposed to be looking out towards the ocean which it was but this time they put us in a corner room and the views just weren’t as good there was a bunch of trees and stuff right out in front kinda blocking the view. The elevators were slow and half the time they didn’t work. Valet was good but very clustered. It just wasn’t at all was what I was expecting and I will never be staying at this hotel again.

Partner

6/10

Pleasant

02 May 2026

Nicole

Was okay at best. They upcharge on everything. I bought the ocean view room but it was more of a view of the sand and partial ocean. $56 for parking every night. They were testing fire alarms for all 3 days so you couldn’t be in your room for at least 2 hours every day because of the alarm going off constantly. No compensation offered. Food and drinks sub par but super expensive. If you want an umbrella next to beach chair it’s additional charges. Just overall they up charge everything for what should be reasonable. Will not be returning.

Partner

6/10

Pleasant

02 May 2026

Michael

I would never come here on business. The WiFi was down our entire stay. Desk only said “it goes in and out” and offered a voucher for next stay (there won’t “B” one). Website prominently advertises bikes being available, but they were not. Desk only said “they’re down” with no further explanation. Luggage rack and balcony table had screws loose and were unusable until I fixed them myself. The entry door to our suite floor was squeaky, we heard it all night long. A little WD40 could fix it easily. AC grates in our room were filthy, hadn’t been cleaned in years.overall general lack of proper maintenance for the money.

On the plus side, the beach was nice, staff was friendly. If that’s all you’re coming for it’s an OK place.

Partner

8/10

Excellent

01 May 2026

Rasha

B Ocean Resort is a nice, clean hotel in a great location, and overall we had a very enjoyable stay. The staff was friendly and welcoming throughout our visit, and the beach area was clean, well maintained, and easy to enjoy. Amenities like beach chairs were easily accessible, which made our beach days even better.

There are a few small areas that could use some improvement. Our room was missing a few basic items upon arrival, and the water pressure in the bathroom wasn’t the best. Nothing that ruined our stay, but a little more attention to those details would make the experience even better.

Overall, it was a good stay with great service, a clean property, and a beautiful beach atmosphere. We would definitely consider staying again.

Friends

10/10

Exceptional

01 May 2026

Maxx

Great stay, loved all the amenities and the view from the balcony! Only downside is the expensive breakfast buffet which would be free in most hotels.

Partner

6/10

Pleasant

30 Apr 2026

Charles

Our room view was great. But our room was not taken care of properly. I didn't like the sound of the air conditioner, or the temperature control. We had to request toilet paper after 2 days, we also didn't have a trash can for 2 days and had to find a housekeeper to get one, and we had a problem with ordering food service because the phone didn't work 1 day. Beside these, we also ran out of shower soap the last 3 days, so we used ours and had to request water and sugar for our coffee. Additioally, we didn't like the way the pool water looked at times. It seemed to be cloudy to me. Staff was great though.

8/10

Excellent

30 Apr 2026

Iyonne

Enjoyed beach and pool.

Partner

10/10

Exceptional

29 Apr 2026

Christie

Excellent staff. Clean. Love the pool. Umbrella extra charge $38 was too pricey

4/10

Poor

29 Apr 2026

Cynthia

we had a beach veiw , older hotel. Power ourage and our room never did get power for the day . We ended up asking to be moved onto a new room.

2/10

Poor

28 Apr 2026

Jazmine

So we stood there for one night and than ended up adding an extra one with this hotel. We didn’t think it would be an issue and we figured we would be allowed to stay in the same room considering we are the “in house guest” and that is suppose to take priority. When I went to the front desk to book it for another night I was informed that somebody reserved that room so we had to pack all our stuff up and switch rooms which was very inconvenient. I understand things happen, however as someone who use to work in a hotel myself, whoever is staying in house is SUPPOSE to have top priority because we are the paying customer. It was just very tedious because we had to up and move everything. And ontop of that, the AC in BOTH rooms we were in were barely working. It was hot in the room the whole time we were there. Definitely wouldn’t stay here again because of these inconveniences.

Partner

6/10

Pleasant

28 Apr 2026

Theresa

Desk staff was very nice… I was given the wrong room at check in… someone was already occupying… was proposition and offered cocain and marijuana by a staff member … then had to change my room again because it had water leaking out of ceiling and bathroom

10/10

Exceptional

28 Apr 2026

Roshow

Everything was great.

Self

8/10

Excellent

28 Apr 2026

Bianca

The wifi NEEDS to be updated. It does not work at all. But I had a room right on the beach with plenty of seats on the private beach. The beach was clean and such fun! The strip to walk on being right there is awesome. About 15 minutes from elbow room walking! The pool area was such a vibe with drinks and laughing and music. The food was super yummy! Gym was clean and had all the things I needed. The staff are so friendly and helpful. One thing I wish is for a breakfast sit down area and more gluten free options. Thank you so much ! It was a great birthday :)

Self

10/10

Exceptional

27 Apr 2026

Yandro

The place is fantastic—truly special—and the staff's service is superb and friendly.

6/10

Pleasant

27 Apr 2026

Tayla

No power for over 12 hours with zero updates. Woman at the desk was impolite

8/10

Excellent

27 Apr 2026

Christopher D

Ocean view was good. I didn’t like the old lady at the front desk greeted me with WHAT!?

Self

8/10

Excellent

27 Apr 2026

Michele

Staff very friendly & helpful

Partner

2/10

Poor

27 Apr 2026

Renee

Choose another property!
We stayed at this hotel for a family wedding, and unfortunately the experience was very disappointing with mishap after mishap.

At check-in, rooms were not ready on time (by hours!) and the lobby was packed with people arriving for the wedding and related to a cruise. The lobby restroom was filthy. Once we finally checked in, we had reserved rooms with double beds, but were told upon arrival that none were available and were asked to “check back the next morning.” Fortunately one of the king rooms had a pull out couch but it took multiple calls and waiting in line at the front desk to get bedding and we were told there were no extra pillows (really!?! In the whole hotel you have no extra pillows). The carpets throughout the property were also noticeably dirty and sticky, and the front desk appeared understaffed, resulting in long wait times both in person and on the phone.
The most concerning issue occurred when our room was serviced and turned over prior to our official checkout day! As a result, eight bottles of champagne were missing. Despite multiple in-person visits, phone calls, and text messages, the response was nonexistent and ultimately unresolved. We were repeatedly told someone would follow up, but never received a call from management.
This level of service and lack of accountability is unacceptable. We cannot recommend this property based on our experience.

8/10

Excellent

27 Apr 2026

Seamus Patrick

We absolutely loved the resort and the amenities. We did have an issue with the sheets, when we first got there, we always check the bed for bugs, and we noticed stains on the sheets. Requested a linen change and we ended up having to request twice as they never came the first time.
Also, the shower head was broken, only half of it worked? Very odd. But overall an amazing stay, will definitely come back 💗

Partner

10/10

Exceptional

26 Apr 2026

Richard

Location was great. Rooms were nice and being right on the beach was the best.

Self

6/10

Pleasant

26 Apr 2026

Abraham

A bottle of water eight dollars
That’s ridiculous,

6/10

Pleasant

26 Apr 2026

Brian

Moral of the story: I paid for a budget hotel and got a budget hotel.

This was the only hotel on the beach under $200 a night on 2 days notice. Not a 4 star property but it was exactly what you would expect from $190 a night. The staff was great and the location was pretty good. This place definitely had its quirks.. the room was nice, but the bathroom doesn't have ventilation so after a shower it would be a steam room for 2 hours. The AC also barely works and the curtains have to be open 24/7 as they are too long and completely cover the AC when closed. the pools have limited seating but we never had a problem, dont even bother trying to get a chair by the infinity pool. The beach was great but they try to charge you 40 bucks for an umbrella and there's about a foot between each chair, not exactly relaxing, $25-50 for early check in, and $28 for a burger and fries. Everything there is certainly overpriced but it's a 15 minute walk to the main spots. The hotel was very busy and very loud. I personally would not stay here again, but this is exactly what I expected. Its fine in a pinch, Some people book a hotel for under $200 per night and expect it to be the four seasons.. Have realistic expectations for the cheapest hotel on the beach!

Partner

2/10

Poor

26 Apr 2026

Jorge

👎

Partner

10/10

Exceptional

26 Apr 2026

Liz

This was an absolutely amazing day. We were greeted with so much kindness and love walking in the door and as we were checking out as well I just wanna say thanks to all the staff and the hotel property is amazing.

Partner

4/10

Poor

26 Apr 2026

Saniyyah

Hotel was NOT what I expected based on reviews & photos. Looks and feels like a budget hotel. Looks ran down, not a well maintained property. Multiple power outages during the first night of my stay (ended up transferring to a much better hotel). Beach and pool area are just OK, not nearly as nice as expected. Front desk NEVER answers the phone, placed multiple calls not once were they answered. Phone did not function in the room so I was unable to order room service. Food at Wreck Bar restaurant was pretty good, and the ‘mermaid’ swimming next to the bar was a cute feature.
Overall I would NOT recommend this hotel.

Self

10/10

Exceptional

26 Apr 2026

Denise

Great facility, through and through. Tried somewhere new and switched to B ocean

8/10

Excellent

26 Apr 2026

Philip

No place at pool. Chairs always full.

Partner

4/10

Poor

25 Apr 2026

Lisa

Overbooked and always had to wait for anything we needed. The card reader on our door battery stopped working and they couldn’t find any working walkie talkies to get someone from security to open the door for us. I needed to fill my insulin pump and we couldn’t even eat not access our room. No apologies or anything. The place was a zoo and was packed all time and there were huge lineups! We will not be returning to this hotel ever!

Partner

8/10

Excellent

25 Apr 2026

Gordon

The room was decent. We didn’t get our room cleaned twice while there for 6 nights. I didn’t like that there are never any chairs available at the pool.

Family

2/10

Poor

25 Apr 2026

marc

Forced to check out as no electrical power, staff unable to answer any questions.
No help
Forced to go elsewhere

Partner

8/10

Excellent

25 Apr 2026

Galina

This hotel was a great place to stay in for my week there. I enjoyed the room, loved the ocean view

6/10

Pleasant

24 Apr 2026

Ian

We enjoyed some time at the beach, in the pool and at one of the bars. We also enjoyed our breakfast that we had delivered to our room on our last day.

Only thing that went wrong is when we had not power or hot water in our original room but we were upgraded to another building where our room had AC, power, and hot water.

Family

10/10

Exceptional

24 Apr 2026

Vilma

Love to stay here all the time

Partner

4/10

Poor

24 Apr 2026

Peter John

Our room was never refreshed. The breakfast buffet is very overpriced.

Partner

10/10

Exceptional

24 Apr 2026

Toni

All the above are good

Partner

2/10

Poor

23 Apr 2026

Chris

Don’t recommend

8/10

Excellent

23 Apr 2026

Shaunel

Minus the problem with the linen and sink backing up; everything was fine!

8/10

Excellent

23 Apr 2026

Collen

Great location, beach, and pool. Staff work hard to please
Rooms are a bit dated. Food and drink are very expensive.

6/10

Pleasant

22 Apr 2026

Kelly

Construction between buildings, closed pool for private event did not provide extra seating at second pool. Front desk people not helpful. Electric out let’s not working. Everything was an “up charge”

Friends

6/10

Pleasant

22 Apr 2026

biata

2/10

Poor

22 Apr 2026

Karen F.

This hotel appears nice on the website but once there it is not clean. The pool chairs and table were dirty and disgusting. The final straw was when I went to pull down the bed and found bugs!! I checked out immediately. Gross

Partner

8/10

Excellent

22 Apr 2026

Elizabeth

Beach and pools and staff amazing rooms are stuffy water damaged

2/10

Poor

21 Apr 2026

Richard

We chose this property for the amenities available. We were celebrating our 25th wedding anniversary and had come here previously for our 10th. We loved it then so were excited to come back and enjoy the updated accommodations. However, after arriving we found things to be the opposite. The property was clean but catered much more to weddings and private parties than their guests. The tiki bar on the beach closed early due to weddings two of our three days there. On our third and final day, the pool closed at 1:00 due to a private party. On top of that, we asked for fresh towels for our room and never received them. We had to go down and get them ourselves. One of the elevators broke down and never was fixed. My husband was harassed by the valet when we got our car about why we were not eating anywhere there when we had to go to a business dinner out of town. Unfortunately, because of our experience, I would not recommend this hotel to anyone.

Partner

10/10

Exceptional

20 Apr 2026

HATIM

Great hotel

8/10

Excellent

20 Apr 2026

kim

Definitely a different experience this time around. Had an amazing employee check us in. Clean, updated, but beds are small for 2 people. Paid for 4 people in the room but only given 2 loungers at the beach. Had to pay for additional loungers and an umbrella. Pricey especially when they say you have until 6pm but then get kicked out early for a wedding. The day we left they were closing the beach as of 1 pm. They seem to accommodate events more than their guests.

Friends

10/10

Exceptional

20 Apr 2026

Julia

Hotel was clean with beautiful views and amenities.

4/10

Poor

20 Apr 2026

Bruce

When we arrived, the lobby was packed with over 100 people waiting to check in. Apparently this hotel is a regular stop for cruise lines to host a short day for their guests. The lobby is very LOUD It makes it difficult to sit next to and chat with anyone. Everything happens in the lobby. The food restaurant and the bar are in the same area along with a small café kiosk. Option for eats is extremely limited. There is a pool on the second floor that maybe seats 25 people. But no one told us about it until the end of our stay. The layout of the hotel is extremely confusing. We thought time on the beach would save this trip, however, the condition of their private beach was extremely poor and poorly taken care of. Cigarette butts,debris and just general unhealthy sand to walk on was everywhere. The staff seemed extremely laxed in their care attention to the building. The cleaning staff had more fun smoking pot in our hallway than they did taking care of their guests. This included the staff that delivered food to the room at 8 PM last night. He was so stoned he gave us the wrong bill and then insisted that it didn’t matter just sign it and give him his tip. Our room was clean, and our view of the marina was very nice. I will give kudos to the incredible valet leader who was amazing and helping us navigate around being we weren’t going to stay and hang out here, which was our original plan. The lady at the breakfast kiosk was extremely kind and all by herself trying

10/10

Exceptional

20 Apr 2026

Roy

Hotel is a bit dated and in need of renovations

Partner

6/10

Pleasant

20 Apr 2026

Lauren

For the price, this was not what we expected. Our first room had a door that didn’t close properly and was rusted, so we had to request a different room. I would have thought the rooms would be a bit nicer for the price. We also purchased a beach front room with a balcany and it was the week after a music festival so the entire beach out our balcony was taken over by heavy construction. It just wasnt what we had hoped for by any means. However, the resort amenities were good.

Friends