Flow Fort Lauderdale Hotel

United States , Fort Lauderdale - Hollywood Area - FL
Fort Lauderdale, 221 Sw 1st Avenue
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100 reviews shown

10/10

Exceptional

26 Jun 2026

Angelica

The hotel has everything, beach ,pool bar

4/10

Poor

26 Jun 2026

Cara

Bar tender Calua was amazing. Rooms were

10/10

Exceptional

26 Jun 2026

Linda

Staff were great! On Thursday, June 25th, my elderly mom fell while I was trying to put her in bed. The young man on your staff helped me put her back in bed. He was very strong because it usually takes 3 people to get her back in bed after a fall. I wish I got his name. I was frantic at the moment because my mother wasn’t her self due to her illness. I would book a stay there again being that I had a balcony with ocean view it took a lot of the stress off. Bed I slept on was comfortable for me. I was in room 1318. Also, had fun in the pools.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Samantha

The most serious issue involved a leaking air conditioning unit in our room that caused substantial water accumulation on the floor. While an engineer responded and cleaned up the water, we were informed that the unit could not be repaired until the following day. During this incident, my sister slipped and injured her toe. Upon returning home, X-rays confirmed that her toe was broken.

Additionally, during our stay, my sister stepped on a piece of glass at the pool area and had to remove it herself with tweezers.

We also experienced a security concern when housekeeping left our room door open after servicing the room. Fortunately, nothing appeared to be missing, but this was understandably alarming.

Finally, because towels had been used to manage the flooding in our room, we requested replacement towels from the front desk. After two phone calls and waiting approximately an hour, no towels were delivered. We ultimately had to locate a housekeeping supply closet and use bed sheets after showering so that we could leave for our dinner reservations.

I have emailed and called numerous times to speak with someone about the issues before writing this review, but to date no one has gotten back to me from the property. Unfortunate because I have stayed here in the past without issues, but the lack of communication after sharing all of these serious concerns is so disappointing and I will no longer be a returning vacationer here.

Family

2/10

Poor

26 Jun 2026

Sandra

The room was well-worn and without amenities. My room overlooked the roof. Dirty carpet. Bottom of bathroom door looked as if it has been flooded.

Self

10/10

Exceptional

25 Jun 2026

Torrey

Everything was clean and constant cleaning in common areas.
Staff was very friendly when we did interact.
Beach view was perfect.
The pools were great especially the infinity pool but the Shipwreck Bar Pool was very unique also.
I would stay here again.
Only thing I did not like was paying $57/day to park in an almost empty parking deck across the street.

Family

8/10

Excellent

25 Jun 2026

Jose

Staff and outdoor pool

Family_with_children

2/10

Poor

24 Jun 2026

Michelle

I pay for a breakfast buffet, and the waiters looked right over me went to talk to everybody else just like I was not even there and the food was cold. It was not worth the money. and the door to my room is like corroded like someone can get in here with the credit card and I did not feel safe.

Partner

10/10

Exceptional

24 Jun 2026

Fatjon

Very good

2/10

Poor

24 Jun 2026

Armando

Rooms not clean, usb outlets useless for charging, very loud all hours of the night, small unclean pool area, outdated website per staff on site regarding room service. I left the following morning while paided for 3 night. Hoping to receive refund for the night i didn’t stay.

Family_with_children

10/10

Exceptional

24 Jun 2026

Douglas

Beach Bar staff was the best

Self

8/10

Excellent

23 Jun 2026

Tiffanie

Mark, and Diane were amazing they worked the front desk. That had amazing, welcoming manners. The gentleman at the door who assisted us with storing

10/10

Exceptional

23 Jun 2026

Ronald

Good

8/10

Excellent

23 Jun 2026

Nadine

It was nice, only thing is you shouldn't have to pay for parking if you're staying at that hotel.

Family_with_children

8/10

Excellent

23 Jun 2026

Arnold

We enjoyed B Ocean for Fathers Day weekend. The hotel is amazing a great location on an amazing beach. Great property overall checking was a disaster only made possible by Mark and Jelissia that were very helpful in getting us taken care of. Overall a great trip!

Family_with_children

8/10

Excellent

22 Jun 2026

Kimberly

The property is in a wonderful location! The staff was helpful. The overall experience was very good. The property overall needs some attention.

Family

4/10

Poor

22 Jun 2026

Yanetsi

Check in was 2 hours late and we requested extra bed sheets and they never bought them.

6/10

Pleasant

22 Jun 2026

Okarshi

Room needed heavy mai

10/10

Exceptional

22 Jun 2026

Gwendolyn

I just loved this resort - this is one of the best thus far!

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Marie

Our toilet did not flush. Told the front desk. They said they’d have someone up right away to fix it. After returning from the beach, it did flush better, but not great. By the morning, it didn’t flush again. Inconvenient to go downstairs to use the lobby bathroom. I hope they actually fix it before the next person comes.

Also, no towels available to use at the pool, an amenity we like to use, especially since we didn’t bring our own beach towels.

Loved that we could walk right out to the beach.

Partner

10/10

Exceptional

22 Jun 2026

Lindsay

Everything was wonderful

Friends_and_family Friends

4/10

Poor

22 Jun 2026

Denise

Unfortunately, my husband & I were very disappointed with our stay. For what we paid for five nights at the resort, we expected our room to be bigger; to have a microwave in it; not have a palmetto bug in our room and not to have human waste show up on the edge of the pool. I won't get into everything but NO ROOMS HAVE MICROWAVES. There are three located in various buildings on the resort. A front desk person informed me they want us to purchase their food. We just wanted to warm food up but it took forever to find a microwave.
I will give props to the staff, as they were very friendly. Especially, Calu who works at the Salty Siren tiki bar on the beach! She was so friendly and great at her job. Thank you, Calu!

Partner

8/10

Excellent

21 Jun 2026

Devarius

Clean room cleaned everyday as well

Self

10/10

Exceptional

21 Jun 2026

Isis

Me gusto mucho,la pasamos super

4/10

Poor

21 Jun 2026

Daniel

The location is excelent

Partner

10/10

Exceptional

21 Jun 2026

Makenzi

loved it

Self

10/10

Exceptional

20 Jun 2026

Arianette

General experience was good

Partner

6/10

Pleasant

19 Jun 2026

Antioneka

Needs to be updated

6/10

Pleasant

19 Jun 2026

Ronald

My room was hot! I finally got the temperature, then the wall was dripping and bubbly! Probably just my room!

Family

10/10

Exceptional

18 Jun 2026

Mark

Check in process was a great experience. The ladies that help with my questions and check in were the best. Apologies I can’t remember their name.

Self

8/10

Excellent

17 Jun 2026

Nakiea

Great location, easy access to beach and restaurants

Partner

10/10

Exceptional

17 Jun 2026

yarelis

Beach view the best

Partner

4/10

Poor

16 Jun 2026

Jordan

I was charged unexpected fees that weren’t disclosed during the check in process

10/10

Exceptional

16 Jun 2026

Chris

Staff was fantastic in every imaginable way

10/10

Exceptional

15 Jun 2026

Tim

Couldnt ask for a better hotel , and the staff was great.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Nataly

One of the best local hotels on the beach

Partner

8/10

Excellent

15 Jun 2026

Wilder

No me gustó que hay que pagar el parqueo

Partner

10/10

Exceptional

15 Jun 2026

Lowella Canlas

Ocean front was perfect. Clean beach and close to food and cruise excursion.

Family_with_children

10/10

Exceptional

15 Jun 2026

Carlos

Perfect place to stay on vacation I enjoyed

Partner

10/10

Exceptional

15 Jun 2026

Alicia

Close to things to do, located on the beach, friendly staff, and comfortable bed. The pillows were terrible, so plan accordingly. Of course it is always possible that we had the one room, with the one set of god-awful pillows. Still, be forewarned.

Partner

6/10

Pleasant

15 Jun 2026

Mark

Dated and needs maintenance.

Partner

10/10

Exceptional

14 Jun 2026

Yadira

Habitación muy limpia muy buen servicio de limpieza diario excelente el desayuno bufet . El personal muy amable

Family_with_children

8/10

Excellent

14 Jun 2026

Erika Byrd

It was alright
Some of the staff was not that friendly and some didn’t even speak or if I asked a question it was like I was bothering them

Self

10/10

Exceptional

12 Jun 2026

Lisbet

Muy Bonita la propiedad y cerca Del Mar

Friends

4/10

Poor

10 Jun 2026

Tatiana

Lobby is very nice but the rooms, hallways, elevators and other amenities need maintenance and attention to details.

Family

2/10

Poor

10 Jun 2026

Soraya

Unfortunately, our family's stay at B Ocean Resort was very disappointing. We booked three rooms and encountered multiple issues throughout our visit.
One room had a broken air conditioning unit that was never repaired despite several attempts by staff. The only solution provided was portable fans, which was unacceptable given the heat.
We were also directed by valet staff to park our truck in a lot across the street without being informed that it was not affiliated with the hotel or that additional fees would apply. The next morning, we were charged $70 for overnight parking.
Most concerning was a serious safety issue with one of our rooms. The door would not properly lock and could be pushed open from the outside. We reported the problem immediately, but it was never fixed during our stay despite assurances from management. Because we no longer felt safe, we had to rearrange sleeping accommodations for our family.
At checkout, management acknowledged the issues and offered compensation, including a complimentary stay and meal vouchers. However, weeks later, despite multiple follow-ups and providing requested evidence, we have not received what was promised.
The combination of unresolved maintenance problems, lack of transparency regarding parking fees, and a room that could not be secured made this a very disappointing experience. I hope the resort takes steps to improve both guest safety and customer service.

Family_with_children

2/10

Poor

10 Jun 2026

DEBBIE

The room we were and did not have a place to put your clothes. There were no dressers. The and the pool was well maintained. The problem is the $56 a day hidden parking fee that you don’t find out until you get there or at least we didn’t and the $42 a day resort fee which we didn’t know anything about until we were checking out. Plus when we checked in, they took a $500 deposit. The air-conditioning in the room was like a refrigerator. We woke up the first morning and it was 63° in the room even though we had it set on 72.

Family_with_children

4/10

Poor

09 Jun 2026

Jeffrey

My overall experience was nice however I was not informed about to daily resort fee so my budget was cut a little no problem. I will say that my air conditioning in my room was poorly maintained and was way too loud at night I reported it and nothing was done. Also the carpet in my room was also not maintained well

Partner

10/10

Exceptional

08 Jun 2026

Amanda

So great! Right on the beach unlike other properties along the strip where you have to cross the street to get to the beach. Also this hotel has a bar in the lobby with mermaids swimming in a human sized tank!!! Great vibes at night!

Family_with_children

8/10

Excellent

07 Jun 2026

Kunvichet

Great location, right on the beach. Parking is across the street and is not free. Hotel does provide valet parking.

Friends_and_family Family

2/10

Poor

07 Jun 2026

John Joseph

Marketed as a high end property and everything was priced that way. From the disgusting buffet breakfast, to the “resort” fees, to the outrageous daily parking fees charged to guests of their hotel — and they’ll do you a favor and save you a $1 if you want to run across lanes of traffic to get you car when you need it.

What the hotel actually is: dated, dirty, & disgusting. They should be ashamed they own and operate that place on the beachfront. 0/10 would not recommend . Would never go back. Ever.

10/10

Exceptional

07 Jun 2026

DeLaura

I had an absolutely wonderful stay at this beachfront hotel. From the moment I arrived, I felt welcomed and appreciated. The staff was friendly, attentive, and always willing to help with a smile. My room was clean, comfortable, and offered stunning views of the ocean that made every morning special.

I loved being able to step outside and be just moments away from the beach. The property was well maintained, the food was excellent, and the overall atmosphere was relaxing and enjoyable. It was exactly the kind of getaway I was hoping for.

The only drawback during my stay was the amount of seaweed along the shoreline. However, I completely understand that this is a natural occurrence and not something the hotel has any control over. The staff clearly worked hard to keep the beach area as clean as possible despite the conditions.

Other than that, my experience was exceptional. The beautiful location, outstanding service, and comfortable accommodations made this a trip to remember. I would definitely stay here again and highly recommend it to anyone looking for a beachfront escape.

Self

10/10

Exceptional

07 Jun 2026

Janine

A great property to stay on

Family

10/10

Exceptional

06 Jun 2026

Ledy Esperanza

Our room had amazing view to both the beach and marina. Our room was clean and smelled good. The marina building was amazing!

Friends

10/10

Exceptional

06 Jun 2026

Karen

The staff from check-in to three in house restaurant (especially John) was outstanding! They were friendly and helpful! Also Kendra who worked at the pool restaurant was Amazing! Great job all around Ocean B! We will be back!

Family_with_children

8/10

Excellent

06 Jun 2026

Emma V

I t was great everything clean pool good easy beach acess staff was great

Friends

2/10

Poor

06 Jun 2026

Tanis

When we arrived we got a room “poolside” # 1409 I think. The room was FILTHY dirty, smelled like mold and mildew, hairs all over the bathroom and over an inch of grime on the AC unit that barely worked, stains on the carpets and more. When I complained the night audit gentleman said “yah we get that complaint a lot” We got another room on the 9th floor of a different building. It was cleaner but still very dissatisfying. We got a $100.00 “hotel” credit and still had to pay full price for the first night even though we arrived after midnight and could not stay in that filthy room. Stay at the Omni at least it’s new and clean. I do NOT recommend this property.

Partner

10/10

Exceptional

06 Jun 2026

Ines N

Friendly staff and super clean

Family_with_children

8/10

Excellent

05 Jun 2026

Sergio

Good location
Good Service

Partner

8/10

Excellent

05 Jun 2026

Darrell

Overall good experience. They have a massive beach and two pools. An affordable place on the beach. Food onsite is slightly above average. Staff was friendly. At night I recommend walking 5 minutes to Marina Village for outdoor food and beverage.

Partner

10/10

Exceptional

05 Jun 2026

Edward

It was very clean and peaceful

Self

2/10

Poor

05 Jun 2026

Nayrobis

Para lo grande q es el hotel la piscina es un mini hueco, ni espacio ni camas ni sillas para sentarse y mucho menos tohallas; en la playa me quisieron cobrar las camas, las tohallas y la sombrilla por media hora porque yo llegué a las 4:30pm y a las 5:00 pm ellos finalizaban todos los servicios. Llegué hacer el checking 6:30 pm sun la habitación no estaba lista me cobraron infinidades d cargos por la habitación y el hasta el depósito lo cobraron doblemente la señora dayana q estaba en ese momento en la recepción, t cobran diario 57 dólares d parking más 45 d fee (diarios) por habitación mas nose cuantas cosas más, habitaciones q los baños estaban llenos d moho y mugre. En fin es un desastre total aquello y t cobran hasta la risa después d pagar tu reservación

Family_with_children

10/10

Exceptional

04 Jun 2026

Corina

Loved it as always great stay

Self

8/10

Excellent

04 Jun 2026

LaSawn

The beach view was a very nice view. The hotel had a lot of amenities but everything did have an extra cost. The hotel front desk staff were welcoming. Shambria is very pleasant.

Partner

2/10

Poor

03 Jun 2026

David

Diana at the front desk is the only bright spot who can be mentioned from this terrible facility. Hotels.com had a room listed as one king bed plus 2 double beds. The hotel does not have a room with 3 beds. So we were given a room with 2 double beds only. Diana was wonderful in helping us out. But I can’t say anything else good about this bad hotel. The only coffee in the hotel is at a very, very bad (and excruciatingly slow and expensive) “Starbucks” that is only opened at breakfast. After that you can’t get coffee until the next day. Our hotel room was not cleaned and, evidently, the person who was supposed to clean our room had no idea how to make up the bed. Make sure you have plenty of small bills in your wallet because there is no way to get change for even a 20 dollar bill in the entire hotel because the front desk doesn’t have any cash and the valet stand is the only cash option. But they didn’t have any cash either. So you’re out of luck. If dinner is what you want then there is only One kitchen at the hotel. So you can watch your food being carted across the hotel lobby. However, the food isn’t covered. I guess Covid information hasn’t yet reached this “establishment”. Please don’t waste your money staying at this hotel. This is the worst hotel (?) we’ve stayed at in many, many years. There are other hotels in the area that are cleaner, nicer and worth your money.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Torin

Ok I came to the hotel for my birthday and I had a blast the staff was super nice and it helped that one of the managers had the same birthday as me Gemini season. They are very welcoming and accommodating

Family

10/10

Exceptional

02 Jun 2026

Stephanie

The staff was amazing. Miss Marie was great. The gentleman at the front desk, who was very enthusiastic was fantastic He was happy every day. He was very friendly. Miss Marie was very accommodating and the young lady. Also, who gave us strength certificates was fantastic. those three people off the top plus the Manager D. kudos to them. I hope they remember me when I come back.

Friends_and_family Family

4/10

Poor

01 Jun 2026

MEILING

The experience was extremely disruptive and disappointing. We originally booked and paid for an oceanfront room in the towers in the beach, but in the middle of the night the fire alarm began making a loud noise continuously, making it impossible to sleep.

We were then told we had to move rooms at 1:15am, walk to a different wing of the hotel, across the marina and lobby, more than a 5 min walk away, and the replacement room was a partial intercoastal and partial ocean-view room, but a much farther walk to the actual beach than our previous room. After moving all of our belongings again, the air conditioning unit in that room was also making loud noises continuously, forcing us to move a SECOND time in the middle of the night to a different room down the hall.

At that point, our entire evening and rest were completely ruined. We spent the night dealing with maintenance issues and room changes instead of enjoying the accommodations and experience we specifically paid for to celebrate a momentous occasion in our marriage. I understand that issues can happen, but this was far beyond a minor inconvenience.

After speaking with a manager-in-training downstairs at the front desk, he waived the $50 resort fee and told us he would email or call us back for further compensation and never did. What started off as a lovely, last minute getaway for our anniversary, turned into a highly disappointing stay.

Partner

8/10

Excellent

01 Jun 2026

Emily

Ryan at the front desk was rude. Ms Marie was so very helpful and kind. Mark was also fantastic. They made up for the rude man when we first got there.

Friends

10/10

Exceptional

31 May 2026

LISA

I love staying at B Ovean Resort. This was my 2nd time staying there. The rooms are spacious and clean, the staff is amazing and very pleasant and accommodating. I can’t wait to go back

Friends

6/10

Pleasant

31 May 2026

Richard

The view.. was good

Partner

2/10

Poor

31 May 2026

ANTHONY

There was no internet in my room and I was asked by hotel staff to call the internet provider myself.

There was no electricity in my room also for 2 days.

Self

6/10

Pleasant

31 May 2026

Anthony

Room had a great veiw of ocean. No bathroom vanity just a small coffee table which was not very practical. Air conditioner not great in room and never had hot water for a shower. Location of hotel is great.

Partner

2/10

Poor

31 May 2026

Crystal

I experience racism, disrespect from the manager, Zach, and one of the security officers I went downstairs to notify them that the bathroom sink was stopped up in the room was not what I expected and to return back to my room to find out my key wasn’t working. I had left my whole wallet in the room so I didn’t have ID on me at the time. I went back to the desk to let them know the key wasn’t working. I was talked to like I wasn’t staying at the hotel like I didn’t pay my money and after I explained to him that I only came down with the key card just to let them know that I was having a problem with the sink, and I was disrespected, questioned by the security, as if I was given a problem when all I want was to get back inside my room, they made up an excuse that I was being disruptive in the hotel, and they called the police on me after one of the security guards was nice enough to help open up the door. The police came to my room and was opening up the door unexpectedly while I was undressed. It was unacceptable and uncalled for by the manager Zack on top of it having to rush out of my room I wind up losing my engagement ring on my 40th birthday everything was ruined all because I couldn’t get back inside of my hotel room. It’s a terrible hotel terrible staff in my room shouldn’t been available if it wasn’t prepared properly horrible experience and I would never return back to such a hotel and on top of it one of the security guards let us know people that look like me they a

Partner

10/10

Exceptional

31 May 2026

Zackery

With both my husband and myself, having busy scoundrels, we decided to take a staycation overnight, and it was amazing

Partner

6/10

Pleasant

31 May 2026

Janet

We leave a day earlier because the bed and the pillows were very uncomfortable

Partner

10/10

Exceptional

30 May 2026

Cathy

Room was what I expected, staff were friendly. Great access to the beach.

Partner

2/10

Poor

30 May 2026

Really bad experience to stay with family

2/10

Poor

30 May 2026

Francisco

Charge a resort fee yet no resort amenities. No staff in the beach cabana, no towels, beach chairs dirty. Broken elevators, meaning long waits to go to room and back. Very disappointing stay.

Partner

6/10

Pleasant

29 May 2026

Timothy

I don't like the fact that they had some extra fee's that they didn't display on there website an that you have to pay for parking an im not talking about Valet parking witch is crazy

Family_with_children

8/10

Excellent

29 May 2026

Nathan

Nice place on the beach. Rooms were a little outdated.

Partner

8/10

Excellent

28 May 2026

Maria

I loved my room. Staff was very friendly. My only issue is that the hotel has day passes and room passes, since it was memorial day it was overly crowded for my taste, overbooked, no lounge chairs or towels at the pool or beach. I will Recommended, but never on holidays.

Self

2/10

Poor

28 May 2026

Alexander

Had to change rooms 2 times. First room was motel room. Second room was nice but had ants on the dresser and in the bed. The third room was overlooking valet and was woken up by beeping trucks in the morning. Usually it is a good hotel- especially in the newer towers. I expected better on a Wednesday on a non-busy day. Not staying here again :(

Self

10/10

Exceptional

28 May 2026

Betty

I had three rooms. My friend in her room had a problem. The Hotel staff was on it quickly and the problem was resolved. We are all very happy.

8/10

Excellent

28 May 2026

Stephen

Not enough food options

Family_with_children

6/10

Pleasant

27 May 2026

Amanda

The property was ok. The pool by the beach is very small and crowded. The food was decent but overpriced. The beds were very small and not that comfortable. Tiny bathroom, exhaust fan didn’t work, glass door. Entrance door to our room kept jiggling making it sound like someone was trying to break in, waking us up before the sun came up and continued on for hours. The center pool was a quiet atmosphere and front entrance was nice. The location to the beach was also nice. We also didn’t like having to pay $55 per day for parking. All in all it was alright but we won’t stay there again.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Debbiann

This resort was amazing! Very clean, enjoyed the pool and beach accommodations. I felt like I was on an island.

6/10

Pleasant

27 May 2026

Faya

Clean rooms huge resort with beautiful access to beach

Partner

10/10

Exceptional

27 May 2026

Michael

Friendly staff at check in. It was Memorial Day weekend and our room wasn’t quite ready yet when we arrived at 5pm, but my girlfriend and I were each given a free drink voucher for the hotel bar which we were cool with. Didn’t have to wait around long either - like 15 minutes. Room was nice and comfy. Easy walk to the beach and the restaurants and shops around Las Olas. Fun property to explore. Great views from some of the upper floors! We loved how our room opened up to the outside, not a hallway. Definitely would stay here again. B Ocean is great.

Partner

10/10

Exceptional

26 May 2026

Dennis

Very clean room and Hotel. The staff were very friendly and super helpful. Good options for dining and bar areas. Do not need a rental car for this stay. One stop with more than a day full of options!!

10/10

Exceptional

26 May 2026

Yilena

It was ok

10/10

Exceptional

26 May 2026

Yamela

Tienen que poner espejo en las habitaciones porque ami me tocó verme en el espejo del lava manos del baño

Partner

10/10

Exceptional

26 May 2026

Yandry

Great stay !! Marie from front desk super helpful

Family_with_children

10/10

Exceptional

26 May 2026

Dennis

GREAT POOL AREA AND BEACH ACCESS ... BARS AND SNACK SHACKS ARE STRATEGICALLY PLACED FOR YOUR CONVENIANCE. GREAT LOCATION.

Partner

4/10

Poor

26 May 2026

Leonard

The cooling system it wasn’t good
They changed me a lot of money for nothing
Scam crap

Family_with_children

4/10

Poor

26 May 2026

Hannah

Our stay at this resort was extremely disappointing overall. The only real highlight was the phenomenal corner-room view overlooking both the bay and the ocean. Unfortunately, everything else fell short.
The room itself had several issues immediately. A pillow cover was torn on both sides, and after removing it, housekeeping simply placed the same damaged pillow back on the bed the next day. There was also no hairdryer in the room despite it being advertised online. After calling the front desk twice, we were first given a broken one, then another maid had to take a working hairdryer from a different room.
The bathroom design was terrible. The open-concept shower caused water to flood toward the front door every time we showered unless we blocked it with towels.
The second-story pool was peaceful until guests were repeatedly forced out for the resort’s paid mermaid shows. The beachfront infinity pool no longer matches the online photos because a large wooden bar now blocks much of the view, making the advertising misleading.
The $45 daily resort fee included beach chairs, but service was disorganized. We paid early for an umbrella spot, were told it was safe to leave briefly to change, and returned to find our spot sold to another couple.
Security was also ineffective. We endured loud disturbances from neighboring guests at 2 a.m. on multiple nights, and repeated calls to security resulted in little action. Management appeared aware of the issues but showed little concern.

Friends

8/10

Excellent

26 May 2026

Fabio

The pool is too small for holiday stay .

Partner

10/10

Exceptional

26 May 2026

jennifer

The parking wasn’t good. We had to pay for it. Not good

Self

6/10

Pleasant

25 May 2026

Raelyn

The room was nice and we had a great view. The amenities unfortunately were misleading from the website. They had two treadmills at the gym but one was broken, they only had 2 bikes for the entire resort of 1000+ people (which were unavailable every time we asked to use them), the infinity pool was essentially unusable due to the dozens of children everywhere and the excruciatingly loud music from the DJ. The umbrellas were $38 extra even though the website says umbrellas are an amenity. I had to ask several times for more coffee pods and it was difficult to get any help from any of the staff or answer to questions. The positives were that the beach was right there and there was a waitress that came around with drinks. 20% gratuity is added to everything - from the drinks at the bar to the umbrellas. The food was subpar, and there’s no other restaurants except if you walk a mile, which we did and that was great. Definitely a good place for kids and families but not for couples.

Partner

8/10

Excellent

25 May 2026

Danielly

Me gustó todo como de costumbre

Partner