Name: Courtyard by Marriott Fort Lauderdale Downtown
Address: 721 N Federal Way, Fort Lauderdale, 33304, US

10/10

Exceptional

27 Jul 2026

METHERNAEL

Everything was good 🔥🔥🔥

10/10

Exceptional

27 Jul 2026

Latasha

My room was very clean , they had good drinks and food at the bar . The pool was lovely it’s self and clean . However the pool area wasn’t very tidy. It was used cups and trash underneath the chairs.

10/10

Exceptional

26 Jul 2026

Quinterria

The staff was very nice and assisted us with things to do in the city. The rooms were clean and spacious! We didn’t get a chance to eat breakfast, but the menu was pleasing. I would definitely stay here again!

8/10

Excellent

26 Jul 2026

Courtney

We really enjoyed the proximity to the venue that we were attending. We booked the hotel specifically for the location and balcony which was super nice, The balcony was facing east so super hot in the morning. Also, I like to walk around barefoot and was absolutely shocked after I took a shower and walked out on the balcony and my feet were black as Coal. I tried to do some stretches on the floor and things were sticking to my hands and knees. The bathroom floor also felt a little slimy so maybe it wasn’t that clean. The hotel seemed to have a bachelorette party going on at the pool so we couldn’t really get in but we still enjoyed our stay overall. The staff at the front desk was kind.

10/10

Exceptional

23 Jul 2026

Charles

The property was clean and well kept up. The Breakfasts left something to be desired.

10/10

Exceptional

23 Jul 2026

Sallie

Very comfortable and large rooms.

2/10

Poor

23 Jul 2026

Maxine

There was no A/C in our room. I purchased accommodations for 6 and there was no A/C. When I called front desk, they said someone would come, when he came he said he couldn't fix it. It got to 34°C in the room. My son is asthmatic as well as I and we could not breath. I went to the lobby to ask for a room change. Rachel said there was nothing available. I asked for a fan. 30 minutes later, a male came up and said Rachel said they only have 1 fan and its not available. I had the most terrible night at this hotel. Considering me and my son are both asthmatic, the management team at this hotel was NOT helpful and made no accommodations for us as they said another party of 5 was coming soon and the other room available would not accommodate us...totally ludicrous. I am expecting compensation/full refund from Courtyard

10/10

Exceptional

21 Jul 2026

Lesley

Very clean and great breakfast spot nearby

Family

10/10

Exceptional

21 Jul 2026

Cymone

Rooftop pool was nice

Friends

10/10

Exceptional

20 Jul 2026

Emillyn

Everything was great

Self

4/10

Poor

20 Jul 2026

Michelle

The stay itself was good, but I was disappointed with the customer service at the front desk. The staff often seemed annoyed whenever I purchased something and chose to pay for it instead of charging it to my room. That should be a guest's choice, and I felt like I was being judged for it. Overall, the front desk employees did not come across as welcoming or willing to help, which negatively impacted my experience. I hope customer service can be improved for future guests.

Friends

10/10

Exceptional

19 Jul 2026

Victor Manuel

Na

6/10

Pleasant

19 Jul 2026

Latoya

It

10/10

Exceptional

19 Jul 2026

Padmawattie

I really enjoyed my stay. The hotel was clean, and well-maintained. The staff was welcoming, and the amenities were great. the check-in and checkout process was easy. What stood out most was the great customer service. I will definitely return here whenever I visited.

Partner

10/10

Exceptional

16 Jul 2026

Keriann

.

Friends

8/10

Excellent

16 Jul 2026

Louismise

there was hair in the bed, dirty towels under the cabinet and the comforters were not clean, the room did not appear to have been properly cleaned before my arrival.

Family_with_children

10/10

Exceptional

15 Jul 2026

Boyd

Beautiful place

Partner

2/10

Poor

11 Jul 2026

Kameron

Absolute Worst Customer Service – Would Not Recommend (0/10)
Review:
I stayed at the Courtyard Marriott in Fort Lauderdale, Florida and it was by far the worst hotel experience I’ve had in years.
Around 11:30 PM we were kept awake by an extremely loud party that sounded like it was happening in the room next door. When I called the front desk, they told me the noise was coming from the 9th floor (we were on the 5th floor) and basically shrugged it off with, “It happens — we’re known as a party hotel.” The party continued well past midnight with no intervention.
The next morning I went to the front desk to follow up. The staff member told me it was “the first I’ve heard about it” and that “there’s nothing I can do anyway — my manager won’t be in until noon.” Unfortunately, checkout is well before then, so that was completely useless.
Other issues:
The bathroom has such poor ventilation that a normal 5-minute shower at 7 AM set the smoke alarm off due to steam as soon as I opened the door.
The bed was very uncomfortable.
The smart TV was frozen or glitched for nearly half the time we tried to use it.
The only positive was that the room looked nice at first glance, but that didn’t make up for being kept awake all night and then dealing with indifferent staff in the morning.
Extremely disappointed in both the property and the service. I would not recommend this hotel to anyone.
0/10

Partner

8/10

Excellent

11 Jul 2026

Lawrence

The room we booked was not available dude to an incident that required the floor to be steam cleaned and soaked. They put us in a room that did not fit our family. The staff was nice but the room accommodation changes without our ability to prevent it was not fun.

8/10

Excellent

10 Jul 2026

Christian

Our stay was great unfortunately the AC in our room was not working properly. Since it was a one night stay we were fine. Nonetheless, we reported it to the front desk at check out. Other than that we enjoyed the stay and the amenities.

Partner

10/10

Exceptional

07 Jul 2026

Rosemary

Everything at this hotel was so nice

Family_with_children

8/10

Excellent

07 Jul 2026

Sergely Leocald

The day was fine. There was an incident about a key however, everything else was fine.

Self

10/10

Exceptional

06 Jul 2026

William

Great staff ! Nice pool

Partner

8/10

Excellent

05 Jul 2026

J Ross

Good staff. Clean rooms. Good gym

Business

8/10

Excellent

03 Jul 2026

Jonathan

It was a comfortable stay. Sadly The room wasn’t cleaned once in the six days I stayed there. The pool also had no one at the bar for a few days, so no music or anything was available; no food was able to be offered, couldnt even get water while at the pool.

10/10

Exceptional

01 Jul 2026

Richard T.

The staff member who was on duty Tuesday evening 06-30-2026 was absolutely phenomenal, (Sorry I don't have her name). Wonderful personality and extremely helpful... She's a gem. Nice property and a beautiful pool as well....

Family_with_children

8/10

Excellent

29 Jun 2026

Sherlock

Everything

Self

10/10

Exceptional

28 Jun 2026

Sean

My room was extremely clean, they offered breakfast on site and the staff was very friendly and helpful.

Self

10/10

Exceptional

28 Jun 2026

Cheron

Great

Self

10/10

Exceptional

25 Jun 2026

Christine Casado

Wonderful stay and beautiful pool area!

Friends

10/10

Exceptional

24 Jun 2026

Renae

The hotel is beautiful, comfortable,clean, quite and the staff is nice and helpful. I will stay there again

Partner

10/10

Exceptional

23 Jun 2026

Ryan

Cool rooftop pool. Quiet on weekday mornings.

Self

10/10

Exceptional

22 Jun 2026

Shanequa Sarah Mya

This hotel was extremely clean and comfortable! Felt right at home the minute I walked in. The staff is super friendly and very helpful, the ambience is top tier. The food and drinks were great! You really don’t need to leave the hotel unless you want to. Great location as well. I absolutely loved it, I truly enjoyed my vacation there! I would definitely be staying here again in the near future.

Family_with_children

10/10

Exceptional

20 Jun 2026

Tracy

Great job

Self

2/10

Poor

19 Jun 2026

Ashok

Staff is rude and does not give proper reply to querie

Family

10/10

Exceptional

17 Jun 2026

Scott

Nice hotel. Good location. Good staff. Good food options close. Fair price

Partner

6/10

Pleasant

17 Jun 2026

Georgetta

Not so good. We were a group of 26. We asked in advance if rooms could be together. Answer was yes every time until we arrived. As much as this hotel cost complemented breakfast should be a must. Then with the private parties children were not able to get the pool. There should be two pools if one is being rent. Bathroom are not ventilated. Steaming bathrooms cause spoke detector to go off.

10/10

Exceptional

10 Jun 2026

Verified traveler

Had an amazing get away. Hotel was in a great location from downtown Los olas !

10/10

Exceptional

08 Jun 2026

SHANTEL

The property was clean, comfortable, and well-maintained. Overall, everything was very nice and we enjoyed our stay. The only minor issue was that the bed was a bit too soft for our personal preference.

The stay was excellent, we even extended another week.

Family_with_children

8/10

Excellent

06 Jun 2026

Christin

Great property for adults. This is my second stay here. Rooftop vibes 10/10.

Partner

8/10

Excellent

06 Jun 2026

Josias

Everything was great except we had to pay $35/daily for parking.

Partner

10/10

Exceptional

01 Jun 2026

Timothy Stewart

Staff was great and welcomed with a bottle of water. Super easy at every step.

Pet

10/10

Exceptional

30 May 2026

Shardae

the hotel was clean staff had great customer service

Friends

6/10

Pleasant

26 May 2026

Brenda

The property was well kept and clean. The rooftop bar music could be heard in the room and continued well into the night. Make-up wipes were not replenished daily. Breakfast was available for a fee. Loved that the room was cleaned daily.

Partner

8/10

Excellent

26 May 2026

Leah

Good choice for 1-3 day trip. Beautiful rooftop pool and breakfast is yummy but not included. Not next to any nightlife so you will have to uber to beach front night life - 15min. If you’re looking for night crowd or party not really it except for the weekend pool parties. Feel like this property is more for locals - if on vacation and looking for fast pace stay by the beach. But nice overall.

Self

6/10

Pleasant

23 May 2026

Trevor

was a bit complicated figuring out what to do with car when i arrived. The valet station was a cluster of cars and the garage next door was very very expensive and the signs inside the garage did not indicate where to park for the Courtyard Marriott.

Also, i was given a handicap room which i did not request. The shower drains into the middle of the bathroom since there is no shower pan so the whole bathroom was filled with water everywhere. Not pleasant. Since i was only there for one night i did not complain.

Self

6/10

Pleasant

21 May 2026

Jana

It would be best to check and see if there are pool parties happening before you book . We had no idea about the rooftop parties allowed and couldn’t even get to our hotel due to the cars parked in front of the hotel . Definitely not close to any food either .

Family

10/10

Exceptional

15 May 2026

Jeffe Cleave

Great place!!!!

Self

10/10

Exceptional

13 May 2026

Stefanie

Good

10/10

Exceptional

12 May 2026

Jessica

Room was clean, staff was attentive. Had to pay to park.😢 it is a perfect hotel of going to see a show at The Parker. We saw Devon Allman.

6/10

Pleasant

11 May 2026

Ginny

Called 3 times for extra blankets and never received them.

Family

8/10

Excellent

11 May 2026

Lorry Lyn

Monique was so accommodating and friendly. She made our check-in smooth and enjoyable. Unfortunately the valet employee, an older bald gentlemen was not friendly. He did not greet us, did not assist with luggage and did not have a good attitude. One of the worst valet experiences I’ve encountered.

Family

10/10

Exceptional

09 May 2026

Nicholas

Loved how nice the staff was, how clean it was and the amenities. Breakfast at restaurant was good and the roof top bar was beautiful.

Family_with_children

10/10

Exceptional

04 May 2026

Jack

Great spot

2/10

Poor

30 Apr 2026

Christine

Very nice facility but sadly unprofessional, terrible customer service.

Partner

10/10

Exceptional

29 Apr 2026

Todd

Our stay was absolutely perfect! From checking in, the valet to the delicious food.

Partner

10/10

Exceptional

28 Apr 2026

Judith

Great choice for a hotel. Parking garage attached to the hotel. Well maintained and good layout. Great rooftop pool. Several restaurants within walking distance including two breakfast places and a good restaurant inside the hotel. A full five stars in my book especially for the price.

Partner

4/10

Poor

24 Apr 2026

Jesse

I stayed at the property from Friday 4/17 to Sunday 4/19 and the staff and property were great. Monique assisted me the last time I stayed on site and she was there this last stay. She is very friendly, professional and helpful. I also was assisted by Rome during my stay, he as well was very professional and friendly. Each of them made any questions I had answered with great service. However, due to the horrendous service from the valet company, I will not stay at this property again. At first paying a fee for valet per day seemed like an amazing deal however, the valet workers are extremely rude and disrespectful. During my two night stay, I was made to wait almost 30min for valet to take my car then, was told that oh I should have just let my key card unattended in my car during a high traffic time. Then I went to retrieve my car the next morning and the valet handed me my key card and made me go retrieve my car myself from valet. The last night I came back to the hotel to have valet empty from other cars and three valet workers. Two of them were just on their phone and one just stared. When I drove up they all looked over and then looked away. There was zero acknowledgement. I then exited my vehicle and approached the booth. Still no acknowledgement just the third guy staring at me. I handed him my key card and went up. My car sat there for over 25min and other cars ended up coming and they treated them and took their cars. I have never experienced such poor service.

Partner

8/10

Excellent

23 Apr 2026

Edee

The location was great for downtown and lots of places to eat within walking distance. There is a roof pool and a paetywas going on when we were there, but the noise didn't make it to our room at all.

10/10

Exceptional

22 Apr 2026

Brielle

Like pictures, nice area

10/10

Exceptional

22 Apr 2026

Stacie

Great location. Love the valet option.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Gabriela

I was only there for 2 nights but overall the experience was great.

Self

6/10

Pleasant

21 Apr 2026

Miriam

Did not have breakfast
Room clean

10/10

Exceptional

15 Apr 2026

Sararith

Great location and room

6/10

Pleasant

10 Apr 2026

C Peter

There was a water in the hotel causing what looked like black mold on various floors !!! Especially in GYM! Which was not clean

10/10

Exceptional

10 Apr 2026

Franquetta

I enjoyed my stay, everything was nice and clean. Emiliz at the front desk was amazing. She really went above and beyond to accommodate me for my birthday. She honestly made my day so much more special. 10/10, I recommend.

Partner

10/10

Exceptional

08 Apr 2026

Khan

No free breakfast or free parking.

Friends

10/10

Exceptional

07 Apr 2026

Shana

Amazing room very friendly staff

Partner

4/10

Poor

03 Apr 2026

James

It was hard to get a goodnight sleep from all the outside noises, from traffic and people walking by. Went to use the pool one day but there was a private party going on and we had no notification that this was going to happen. So no pool today.

10/10

Exceptional

03 Apr 2026

Nicole

We enjoyed our stay!!

2/10

Poor

31 Mar 2026

Valeree

I had a terrible experience here! Rooftop bar plays music up until 1 AM! I could hear it all the way on the fifth floor! Unacceptable! This hotel is obviously not
considerate of its guest to allow this. When I called the front desk to report the issue I got an attitude from a smug young guy who said matter of factly… it’s a bar and it’s the weekend. This hotel stay almost messed up my entire trip. Management needs to be more considerate and understanding towards hotel guests. Please find another hotel that has your best interest in mind and not just money.

10/10

Exceptional

30 Mar 2026

Tamina

Big room we r a family with 3 kids

10/10

Exceptional

28 Mar 2026

Zakia

Bar offered a good selection.

10/10

Exceptional

27 Mar 2026

Jason

Superb hotel, highly recommend

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Remington

Staff friendly

Partner

2/10

Poor

23 Mar 2026

Hugo

Bad bad service the worse ever. No pool no food no rodes

10/10

Exceptional

18 Mar 2026

Julia

Great hotel and great location

Business

10/10

Exceptional

17 Mar 2026

Liam

The staff was incredibly helpful and kind during our overnight stay from a flight cancellation. A stressful experience turned less sour very quick and it was thanks to the wonderful staff at this property!

Partner

10/10

Exceptional

16 Mar 2026

Victoria

Location was great. The room was very spacious and the staff were top notch friendly. I would definitely come back here.

10/10

Exceptional

13 Mar 2026

Timothy

Nice hotel withing walking distance to the Parker and other Broward Performing Arts venues. Rooftop pool has great views of the city. I have stayed here many times.

Partner

4/10

Poor

11 Mar 2026

Jeff D

Price was to high,no comp coffee or snacks

Family

10/10

Exceptional

09 Mar 2026

pam

Only thing I didn’t like was having to go to 2nd floor for check in/out

Partner

8/10

Excellent

23 Feb 2026

Taralyn Marie

The car valets were efficient and friendly.

Family

8/10

Excellent

19 Feb 2026

Danielle

The hotel was in a great location with lots of restaurants nearby. It was very easy to navigate the area by walking or Ubers. The gym was clean and the pool area was nice although the pool was not heated. Front desk staff was friendly and helpful.

Family_with_children

10/10

Exceptional

16 Feb 2026

Ritchie

Yes

6/10

Pleasant

15 Feb 2026

Jayne

Room was ok. Toilet seat broken on arrival which was dealt with quickly. Coffee machine had pipe disconnected which we had to fix ourselves. We had called to reception but no one showed up to resolve the issue.

10/10

Exceptional

14 Feb 2026

James

Great hotel

10/10

Exceptional

10 Feb 2026

linda

yes

Leisure Partner

10/10

Exceptional

08 Feb 2026

Lessing

Everything was great, particularly the staff

Business

10/10

Exceptional

31 Jan 2026

Gail

Clean room, staff, lobby comfy and beautifully decorated

Leisure Family

2/10

Poor

28 Jan 2026

Susan

We had a 50.00 per day security fee charged to our credit card which was never printed on our receipt because they claimed it was just on hold and would be released within a couple days it is a charge on my credit card and when I called them back they said there was nothing on my receipt . this is fraud I will never go there again I was also charged for parking and I had no car this they refunded me after I argued . I do t need the hassles there are plenty of other places to go !

Friends_and_family Friends

10/10

Exceptional

28 Jan 2026

Brandon

Fantastic

Business Friends

10/10

Exceptional

25 Jan 2026

Michael

Yes

Partner

10/10

Exceptional

19 Jan 2026

Kathy

Room was clean and comfortable but no shampoo or body wash in shower. Very inconvenient

Partner

8/10

Excellent

17 Jan 2026

JOSEPH

All was well But watch for extra charges on your bill

Friends_and_family Friends

8/10

Excellent

16 Jan 2026

JOSEPH

Plase is great friendly people good atmosphere also nice pool
Area. Only problem is the $50,00 refundable charge the they say you will get back in 3-5 days after stay. Never received ours even after multiple calls to them lost $50.00

Leisure

10/10

Exceptional

16 Jan 2026

Jennifer

The staff was courteous and helpful. The room was spacious, clean and cool. The bed was very comfortable. The location was great for access to restaurants and grocery stores. The rooftop pool was very nice.

Leisure Family

6/10

Pleasant

12 Jan 2026

Brian

Staff was very courteous and apologetic and did their best but there were issues with our reservation which showed that we had already checked in !! The issue was ultimately corrected by the assistant manager.

Leisure Family

10/10

Exceptional

11 Jan 2026

Mona

Clean and accommodating

Leisure Partner

10/10

Exceptional

10 Jan 2026

Pedro

Room was spotless , staff was helpful