Rutland Hall Hotel

United Kingdom , Leicester
Oakham, North Oakham
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100 reviews shown

6/10

Pleasant

16 Mar 2026

Christiane

The room was not booked with a dog even that was requested at Hotels.com. The friendly recpetionist organised a room for me and my dog, but it was £20 more expensive, There was a dog charhe of 35£ instead of 25£ as on the website. I did get a room looking at a wall and it was so intensly smelling fo fresh paint that I had a headache and couldn't sleep esp a flickering fire alarm just above the bed wasn't helpful either. And all this \"joy\" for £189, no dogbed or towels (as described on the website), the food was average, the breakfast eggs and tomatos were cold and dry. Really not impressed. The restaurant might have seen better days. The views were mazing, but not from my room....

10/10

Exceptional

13 Mar 2026

george

good room.,lovely grounds,staff...all v.fine,friendly,efficient.

8/10

Excellent

09 Mar 2026

Alison

Lovely hotel, staff very friendly and couldnt do enough for you. Spa area ok. Have been to better.

Partner

10/10

Exceptional

07 Mar 2026

Jonathan

Fabulous hotel in beautiful location

Partner

8/10

Excellent

25 Feb 2026

Beryl

Staff very welcoming on arrival. Room clean. Restaurant staff were lovely and we could see the kitchen staff were very busy and efficient.
Breakfast had a good choice of hot and cold food.
Overall a lovely stay and we would stay again.

Partner

8/10

Excellent

15 Feb 2026

Danielle

Exceptional shower
However Steam room and sauna need to be fixed and usable - they were broken and closed
7am breakfast opening or option as had to leave at 7.30am.

Business

6/10

Pleasant

11 Feb 2026

Chris

Staff were great, food good and gym was also good. Room was ok but the reason I’ve given it a 3 star was due to the shower. Door wouldn’t close so had to use loads of towels to keep the floor dry, shower tray filled with water and the shower waste cap came away revealing a very filthy waste trap. Felt like my feet had bathed in grime. Lovely place though

Business

6/10

Pleasant

07 Feb 2026

Wendy

The main house is beautiful

4/10

Poor

04 Feb 2026

Nigel

Premium Price – Not the Premium Stay Advertised
We booked a two-night stay in a Lake View room at Rutland Hall to celebrate our 17th wedding anniversary. Reviews were largely positive and the photos looked impressive, so expectations were high — unfortunately, the experience didn’t live up to the premium pricing.
Pros:
The location is undeniably beautiful, right next to Rutland Reservoir, and the staff we encountered were pleasant and polite.
Cons:
Our room was not in the main hall but in a separate block that felt more like student accommodation or serviced flats than a hotel. This isn’t shown in the photos. The communal entrance smelled damp and mouldy, and the room itself had poor ventilation, resulting in heavy condensation on the patio doors overnight.
While the room was advertised as a lake view, only part of the view overlooked the water, with the rest blocked by the back of the main building. Maintenance issues were evident: a leaking hot tap that had already stained the sink, a broken shower head that couldn’t be adjusted, peeling paint on the door, and a kettle with mould stains inside that remained even after boiling.
The shower was over a bath, which could be difficult for anyone with limited mobility. A coffee machine was provided, but the unbranded, cheap-looking pods gave no indication of what coffee you were drinking. There was also no fridge. No acknowledgement of our anniversary — not expected, but for £240+ per night in January. Would not book again.

Leisure Partner

8/10

Excellent

16 Jan 2026

Paul

Nice setting

Business

8/10

Excellent

15 Jan 2026

Dean

A very nice hotel with great facilities. However, disabled parking spaces were occupied consistently by the hotel contractors. Mentioning this to hotel staff had no effect. This didn't help our access.

Leisure Family

6/10

Pleasant

30 Dec 2025

Emily

Friendly staff. Good dinner menu that was perfectly cooked with good depth of flavour and clearly a good quality stock.
Paid for a King room but the windows were right up afainst a wall, not impressed with that at all!

Leisure Partner

8/10

Excellent

29 Dec 2025

Stephen

The room was nice and clean but the bed was firm and pillows were terrible.
It was really nice to have a balcony for the dog though.
We used the pool which was nice (busy as expected) the gym looked amazing but we didn’t use it.
We ate twice in the bar which again was nice enough.

Leisure Pet

8/10

Excellent

14 Nov 2025

Daniel

Apartment really good, although the life only went to the floor below.
Terrible check in and out service.

Partner

6/10

Pleasant

10 Nov 2025

Wendy

Staff need to be better informed of which rooms have double or king size beds. Also information about heating the rooms, who would have guessed the pictures were the heaters and reaching the heater in the bathroom is too high to switch on. Slow start but otherwise really enjoyed it. Breakfast is a bit of a trek to get to in another building, what happens in bad weather?

Leisure Family

10/10

Exceptional

08 Nov 2025

Adam

Great lodge with lovely views, very clean and nicely appointed. The staff were very friendly and helpful.

8/10

Excellent

05 Nov 2025

Self

10/10

Exceptional

05 Nov 2025

Catharine

Room was clean staff so helpful

10/10

Exceptional

05 Nov 2025

Richard

Welcome relaxing few days

Leisure Partner

8/10

Excellent

05 Nov 2025

Margarita L

I was lucky enough to grab one of the rental units. A large one bedroom with a living room and full kitchen. It was very quiet and relaxing. The restaurant was wonderful though a bit pricey. I would recommend this beautiful property but try and get one of the larger units.

Self

6/10

Pleasant

02 Nov 2025

Disappointed. Long queue to check in, an overly solid bed and very odd light switches mostly not working in the room (no bedside light or way to turn off lights beside bed). However breakfast was lovely.

Leisure Family

8/10

Excellent

31 Oct 2025

Moira

Good view and nice room. Unusual to go through dining room to get to the swimming pool. Gym very good.

10/10

Exceptional

28 Oct 2025

Andrew

From the outset the customer service was excellent. Lovely room with great view across to the water. Restaurant staff were so friendly and again the service was excellent. The menu was limited but what we had we thoroughly enjoyed. Perhaps a couple of traditional Indian dishes would be an excellent addition.

Partner

8/10

Excellent

26 Oct 2025

Janet

A ‘complex’ rather than a ‘hotel’ with facilities spread across an uphill area (transport available).
Modern touches, eg the wall pictures are your heaters (took a while to work that out and get warm - worth explaining on registration?).

Leisure Partner

10/10

Exceptional

14 Oct 2025

Lorna

Nice clean room.
Plenty of hot water.
Very nice to have a teapot on the amenity tray.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Roy

Fabulous welcome and the staff all round where accommodating friendly and made the trip amazing, seriously the team everywhere were great. Dinner in Blossoms was fantastic and service was outstanding- couldn’t fault it and really recommend

Partner

10/10

Exceptional

10 Oct 2025

Jan

Great place once you get the hang of where to park your car.

Business

10/10

Exceptional

26 Sep 2025

Robert

A1 stay

8/10

Excellent

24 Sep 2025

Lord Philip

Ideally situated for Rutland Water, spacious grounds. Dinner in the restaurant was very good. Breakfast rather noisy, with a holiday camp feel.

Leisure Self

6/10

Pleasant

14 Sep 2025

Jonathan

Room was small bot ok
Overpriced drinks
Food was good.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Debbie

Perfect stay for a girlie getaway- 50th birthday

It’s obvious that every single corner of this beautiful destination is well maintained and cared for. It’s not state of the art or brand new, but it’s beautifully looked after. It’s not ostentatious but super comfortable and high quality. The spa area was a fantastic treat. The food in Blossoms was outstanding. The team were discreet, yet warm and friendly. I couldn’t fault a single thing.

Friends_and_family Friends

10/10

Exceptional

08 Sep 2025

Peter

Lovely stay. Great location overlooking Rutland Water.

Leisure Self

6/10

Pleasant

08 Sep 2025

Steven

Lovely and friendly staff. Not enough attention to details though to take it to the next level. Cleanliness was ok but again, not enough detail. Helpful staff at front desk. New member Clara was superb. Restaurant was ok but did appreciate the hours. All not high end enough to be what it should and many areas needs jet washing and cleaning around the grounds, a lot of areas look worn and degrading.

Business

10/10

Exceptional

07 Sep 2025

Debra

Nice room with a lovely view over Rutland Water. The room was clean and the bed was very comfortable. At night it was very dark and quiet. Breakfast was good with a wide choice of cooked and cold food.

Leisure Partner

4/10

Poor

27 Aug 2025

Reena

Rooms have no air conditioning or fridge for cold drinks. Windows could only be opened by a couple of inches. Rooms too hot and claustrophobic and would not recommend a stay in the height of summer.
In addition, lift was out of order so bags had to be carried up 3 flights of stairs. No porterage service available.
Very pleasant surroundings but the rooms were over priced considering the lack of basic facilities.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Andrew

Very beautiful location. My room was very comfortable and tastefully decorated and the view of the lake was amazing.

Staff were very helpful, too.

Leisure Family

6/10

Pleasant

16 Aug 2025

Owen

Lovely setting, atrocious service and below star

Quite possibly the most frustrating check in and Check out experience that I have ever encountered. Despite filling out the pre check in information including an arrival time,when I arrived at reception there was literally a queue out the front door and into the car park. The irrelevant attempted conversation from the check in hostess is a clear indication that no one is reading the room, people are stood in line waiting to get to their rooms, stop the question time and come up with an efficient booking in system.

Dinner was excellent, I am referring to the food, beautifully cooked and hot, unfortunately the service was at best amateurish, the maitre d welcomed us, seated us and took our drinks order, great, guess what, the drinks never arrived! The server turned up to take our order and asked if we wanted drinks? We told her drinks were ordered 15 minutes ago when we sat down, our food order was taken and she reappeared a few moments later with the drinks saying they had been prepared but no one brought them to us.

The food was good, once we had finished our main course we sat for 20 with our empty plates in front of us, I really wanted to order a desert but could not get the attention of our / a server, in the end I gave up and told a passing member of staff that I wanted the bill. Similar story at breakfast with poorly cooked food, I had to request fresh fried eggs as the ones on the hot plate had gone hard.The smallest double bed I have ever seen, with no aircon, unhap

Partner

4/10

Poor

13 Aug 2025

Martin

The property and rooms were clean.
The room was disappointing - we did not expect a lake view but were surprised to have a view of high brick wall a few feet from the window. We are also disappointed that the hotel rooms were scattered around the hillside in a series of blocks, like an old-style holiday camp rather the hotel we expected that was featured on all literature. Parking was available but the staff did not seem bothered at all that this may be some distance from the rooms.
The breakfast was good, to be fair.
The gym was fine but the pool too shallow for adults to swim in.

Leisure Family

6/10

Pleasant

05 Aug 2025

Martyn

Room far too dark. Very claustrophobic.window facing wall. Bar service not great for 4 star hotel. No bar snacks available on arrival to bar in afternoon and people seemed to be constantly walking through bar area to go to pool area? Not very relaxing

Leisure Partner

6/10

Pleasant

05 Aug 2025

Mark

need more staff to check in guests. room not serviced until we asked for this to be done. Restaurant service very poor - took orders and when food came it was not as advertised as they had run out of ingredients.

2/10

Poor

04 Aug 2025

Richard

Check in, dreadful, bags not in rooms when returning from a night out. Ended up in a room that catered for Dogs, but bizarrely you couldn't swing a cat in. Complete rip off in my opinion

Leisure Friends

8/10

Excellent

31 Jul 2025

Susan

Relaxing weekend break

Very enjoyable. Fantadtic Grservice, every person we had contact with was polite friendly and welcoming.

Partner

4/10

Poor

21 Jul 2025

RACHEL

The area outside was amazing, but the room where I was staying was very very dark, it also had no air conditioning, was right by the entrance of the building also had some really loud people shouting and talking and sitting with their cars running in a no parking zone for quite some time.

Leisure Self

6/10

Pleasant

16 Jul 2025

Douglas

We had a disabled room, The shower needed careful use or it flooded the bathroom.

The bed should have been wider, ? king size. In hot weather ii was not good for 2 people.

Leisure Family

2/10

Poor

03 Jul 2025

Abbie

Not a great experience from booking through to stay. Charges 5 star prices but is not a 5 star hotel. Had numerous issues with management. Would avoid.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Revanth

Best stay.. would go back again

Leisure Partner

4/10

Poor

21 Jun 2025

kamal

In a heatwave ,we were given a room with no air conditioning and poor ventilation .We could see other unoccupied rooms with better ventilation .

Unremarkable breakfast.

Leisure Partner

8/10

Excellent

09 Jun 2025

Helen

Enjoyed our stay overall. Bed comfortable, room clean. Breakfast was good but no granola or beans on the first day, tinned and packaged goods why run out? Pitch and putt course poorly maintained. Pool good, sauna open, steam room closed, so again disappointing.

Partner

10/10

Exceptional

04 Jun 2025

JEREMY

Family suite rooms have fantastic views. Very clean, great restaurant and breakfast. Beautiful location

Leisure Family

10/10

Exceptional

23 May 2025

Tim

Excellent luxurious stay, value for money

Beautiful modern room with stunning views of water. Balckny excellemt.

Friendly team , warm welcome.

Definitely return and geeat value for money.

Partner

10/10

Exceptional

09 May 2025

Hazel

A lovely setting overlooking Rutland Water. The grounds are well kept and it's a very pleasant way to spend a weekend. The Blossom restaurant staff were engaging and helpful, taking time to talk to customers. The spa experience was wonderful and again the receptionist and masseuse were a pleasure. Would definitely like to return.

Leisure Partner

10/10

Exceptional

08 May 2025

Archna

It was good stay

6/10

Pleasant

06 May 2025

martin

The location and grounds are amazing,
But felt like there wasn’t enough staff for the size of the hotel.

Leisure Family_with_children

10/10

Exceptional

03 May 2025

Moira

All great

All great Thankyou

Partner

10/10

Exceptional

28 Apr 2025

Gary

Room could have been cleaned to a higher standard, dust behind the tv and in various places. bathroom had mould in the shower and sealant needs replacing in a number of areas. Constant foghorn type noise emanating from the ground floor of Oakham block.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Tim

Great place, well looked after.

Absolutely brilliant. Well looked after.

Friends_and_family Family

10/10

Exceptional

21 Apr 2025

Debra

We were only there for one night but this was a great base for visiting the area. The room was clean and comfortable; the bathroom was very modern and the towels were large and soft. There was a kettle and a coffeemaker in the room with a good supply of teabags, etc. Breakfast was very good with a wide range of food available. We would definitely stay here again.

Leisure Partner

8/10

Excellent

11 Apr 2025

Graham

Clean, comfortable and great location

Very well presented hotel with clear evidence of recent refurbishment. Clean and comfortable. Great location with easy access to the water.
Short drive to Oakham for shopping and refreshments.

Partner

8/10

Excellent

10 Apr 2025

Bethany

Lovely hotel eat somewhere else

Beautiful hotel in beautiful grounds. Room was lovely had a king bed but was two singles put together with separate duvets and sheets which was a little strange. Don’t eat at the restaurant really slow, things missing from our food, hugely overpriced and not cooked well.

Partner

10/10

Exceptional

06 Apr 2025

Julie

Nothing was to much trouble. Everyone was so welcoming

Partner

10/10

Exceptional

02 Apr 2025

sue

We had a lovely stay, staff were lovely and very helpful. Very clean rooms and very spacious all in all a lovely hotel

Friends_and_family Friends

10/10

Exceptional

16 Mar 2025

Helen

Beautiful hotel in amazing surroundings next to Rutland water. Food was amazing and the staff friendly and professional. Beds comfy and room was superb.

Leisure Partner

6/10

Pleasant

13 Mar 2025

Steve

We had a few issues which we raised with the management at both the hotel reception and the restaurant. Our advise would be not to book a cosy room for two people as ours was very small and dark and really only suitable for one. We also thought the restaurant food was overpriced for the quality. One thing very much in the hotel's favour is the location as it is in the most beautiful setting so worth staying for that alone.

Leisure Partner

8/10

Excellent

13 Mar 2025

Verified traveler

Mix of hotel and resort

Disappointing. I believed country house, dining, sleeping, lounge facility. Everything separate, steep steps. Parking not defined well enough. Restaurant not 4 star. Whole experience is strange. More a resort, lodges etc. beautiful scenery. Necessary to walk outside for lounge, restaurant etc.

Partner

10/10

Exceptional

05 Mar 2025

Blake

Wonderful.

Beautiful location, amazing hotel, Superb food. Breakfast especially was 10 out of 10. All staff were friendly and polite. Would love to return for another visit, highly recommended.

Partner

8/10

Excellent

30 Jan 2025

Adam

Beautiful venue and surroundings. Food was great. Room was clean and very comfortable. Would happily stay here again.

Business

2/10

Poor

29 Jan 2025

Callum

Mould & Damp

Room was very cold and damp, with mould visable. I asked recption to chnage rooms but they said no others were available dispite multiple showing avilable online. Thanks

Business

10/10

Exceptional

28 Jan 2025

Allan

Birthday weekend

We stayed in a lodge so my answers apply to that. We did not use hotel facilities as, disappointingly, the pool was closed.

Friends_and_family Family

10/10

Exceptional

14 Jan 2025

Tracy

Great hotel

This hotel overlooks Rutland Reservoir and had some amazing views. The hotel is clean and comfortable. The staff were all friendly and helpful. We had afternoon tea in the Blossoms which was tasty and filling. And the breakfast was amazing, literally everything you could want. The only problem we had was, we booked a \"cozy\" double, their cheapest room, which was in the eaves and had slanted ceilings and unfortunately the placement of the shower meant neither me (5 foot 10) or my hubby (6 foot 2) could stand up in it.

Partner

8/10

Excellent

07 Jan 2025

Sarah

An enjoyable visit

Spotlessly clean room, delicious breakfast. Having been told the pool was open, we arrived in time for a swim only to be told it was closed again. Apology was a little half-hearted and an alternative wasn’t offered. A complimentary drink in the bar would have made this a five star rating.

Friends_and_family Family

10/10

Exceptional

14 Dec 2024

Louanndreas

Our self catering accommodation was comfortable, quiet, immaculate, well supplied and felt very homey. I will definitely stay there again.

Leisure Partner

8/10

Excellent

05 Dec 2024

Mary

Beautiful location, clean rooms and bathrooms. Food was good, if there was one criticism it would be breakfast, as I found the bacon a tad hard from being under the heating lamps.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Kathleen

Lovely relaxing calm warm friendly and blossoms restaurant was lovely too

Leisure Family

10/10

Exceptional

19 Nov 2024

Sue

A lovely comfy bed , everything very clean , pleasant room , but , all the good overshadowed by awful condensation after a shower . No extractor fan , it would have made the whole experience 5 star .

Leisure Friends

8/10

Excellent

12 Nov 2024

Martin

VERY large (c60 x 12 ft) and clean one bedroom apartment in the stable block. Comfortable bed, instant hot water for powerful shower, well appointed kitchen. Large lounge had two comfortable big setees and a dining table. I think one of the settees converts to a bed. Nice new carpets and very clean overall

The grounds are beautiful and provide super views across Rutland Water and the rolling countryside

Staff at the hotel were very friendly

Dog friendly. We enjoyed a drink and a nice breakfast in the restaurant's dog friendly area

The only reason I didn't give a 5 star rating was due to poor heating. We were really cold for the first two nights. The storage heaters do not work nor did the convection heater in the kitchen. Fortunately one storage heater in the lounge had a manual overide and produced a bit of heat to take the edge off the cold. There is also a small convection heater in the bathroom
On the last day we realised the bedroom heater was a convection heater and not a storage heater. Again this just took the edge off the cold.

Leisure Pet

8/10

Excellent

08 Nov 2024

Bethany

We had a lovely stay here to celebrate a birthday. The only downsides were there was some mould in the bathroom and around the edges of the window in the bedroom, which you don’t expect in a 4 star hotel. Also a shame the spa was closed but that can’t be helped.

Leisure Partner

10/10

Exceptional

05 Nov 2024

Mark

I recently had the pleasure of staying at Rutland Hall Hotel, and it exceeded all expectations. From the moment I arrived, I was impressed by the warm welcome from the staff, who made every effort to ensure a comfortable stay. The setting is absolutely stunning, with the hotel overlooking Rutland Water, offering beautiful views and plenty of serene, natural surroundings.

The rooms were immaculate and thoughtfully decorated, combining modern touches with classic comfort. One of the highlights was the hotel’s dining experience. The on-site restaurant offered a range of fresh, locally sourced options, and the meals were outstanding. Every dish was prepared with care, and the service was attentive yet unobtrusive. Breakfast was also a treat, with a variety of choices to suit all tastes.

Overall, Rutland Hall Hotel is a perfect blend of luxury, comfort, and natural beauty!

Business

8/10

Excellent

04 Nov 2024

Richard

The location was handy for lakeside strolls

8/10

Excellent

01 Nov 2024

Talbot

Idylic location

A lakeside hotel with views. Excellent breakfast and service. I was given a rear facing room in the Oakham annex.it saw small with little or no sound proofing (could hear the TV in the room across the hall )and a view of the wall at the opposite. It was clean and well appointed but I suspect warm in summer as no AC although a small fan is provided. Dinner in the restaurant was a bit of a walk up a couple of flights of stairs,no fun when raining. The food was ok but a challenge to find something within my meagre budget. Staff were friendly and helpful.

Business

10/10

Exceptional

24 Oct 2024

Andrew

Stunning 😍

Very helpful and food is amazing gonna be a weekly stay for myself

Self

10/10

Exceptional

24 Oct 2024

John

An excellent wedding venue. Lovely room, good food and well staffed bar.
Hotel room very clean, quiet and with quality linen. Good breakfast.
Would not hesitate to stay again.

6/10

Pleasant

22 Oct 2024

Verified traveler

Adequate

The room was clean and adequate for our needs. The restaurant was extremely overpriced. The most disappointing aspect was the friendliness of the staff - we felt they were a bit aloof and not particularly warm towards their guests.

Friends_and_family Family

6/10

Pleasant

20 Oct 2024

steve

Visiting area for one night. Beyond sleeping and eating at venue no other facilities used.

Good choice of breakfast.

We did eat in restaurant on Saturday night. Seriously expensive… and not up to standard for amount paid.

Overall. Reasonable price for room and breakfast. Staff pleasant. Eating in the restaurant expensive for the quality.

6/10

Pleasant

15 Oct 2024

Jackie

Rather spread out, you have to go outside to get to most rooms, the restaurant and reception

Leisure Family

10/10

Exceptional

14 Oct 2024

Gillian

Family Stay at Rutland Hall

Great Stay at this superb location. Shame The Spa wan closed for refurbishment. Had dinner in the restaurant. Fab food and 5* service from Amy Brown who had a wide knowledge of fine wines from around the world.
Room was very big ( we did get an upgrade), looking out the lake. Very clean, ample tea, coffee & biscuits supplies in room. Bed supersize and super comfy.
Will definitely return and will highly recommend. Pool will be back open in Dec 2024.

Partner

10/10

Exceptional

30 Sep 2024

Margaret

oWe loved this hotel and intend to return one day, probably earlier in the year to see the gardens properly. Our room in the Uppingham block was clean, beautifully equipped and stylish (though I would prefer a brighter colour scheme!)and had a lovely view towards the lake and the original Hall. The food was delicious both at the buffet
breakfast and dinner, when it was cooked to order. Restaurant staff were friendly and attentive. Likewise the cleaning staff we met.

All in all a nice, much needed, restful few days, only spoilt by the weather being awful on day 1. But it was late September, so not unexpected! It seemed an expensive treat, but probably good value for money.

Leisure Partner

8/10

Excellent

30 Sep 2024

Andy

The property is a great location and is kept nice, however we ahd an issue with a complete lack of water pressure in the shower which from the set up was not something they were unaware of and when we spoke to the front desk there customer service was lacking which ruined the stay for us

Leisure Partner

8/10

Excellent

26 Sep 2024

Rosemary

Lovely location spoilt by terrible weather
Found the lighting in suite dark and lights overhanging bed too low
On arrival information given extremely quickly
Would have liked more information about where to visit in local area
Poached eggs we were served looked very snotty other people also left them uneaten
Would have liked a fish option at breakfast after a few days a full English becomes too much

4/10

Poor

24 Sep 2024

Keira

Beautiful grounds and stunning buildings. Rude staff - especially the judgmental receptionist who spoke down to my husband as he was dressed in his scruffs having been fishing in the England final on Rutland so wasn't as well dressed as other guests checking in for a wedding party. No Wi-Fi in the Stable Mews despite being told the property has free Wi-Fi. Over an hour to check in if you arrive the same time as a wedding party. Paper thin walls/ceilings. Insulting £50 deposit demanded on check in despite no warning in paperwork. Mouldy, clinical bathroom with no toiletries - silverfish as room mates complimentary though! Horrendously hard bed - the sofa was more comfy to sleep on for three nights. No spa on site despite the name of the property. To top it off, the housekeeping staff let themselves in 30 minutes before check out time to start turning the room around. Honestly, avoid this place. What a joke. If I hadn't prepaid, I would have cancelled on checking in and found a Premier Inn or similar.

Business_and_leisure Partner

10/10

Exceptional

23 Sep 2024

Adrian

Very good

10/10

Exceptional

18 Sep 2024

Duncan

Fab hotel and location

Wonderful Hotel super views great room and sumptuous dinner.
Breakfast was a little disappointing after a great dinner only one chef running a full buffet style breakfast with overdone bacon and sausages dried out under the hot service lights I had to ask for fresh everything as there wasn’t eggs mushrooms tomatoes or fried bread

Business Partner

6/10

Pleasant

14 Sep 2024

John

Difficult to review as patchy we found. jnr suite was spacious but a lot of space wasted as sort of hall. Loved big bed looking at lake & balcony. Restaurant is awful - big, more like a cafe & noisy music, but staff at dinner lovely & food v good. V hilly, not disabled friendly tho there is a buggy. Breakfast buffet typical - sad food dying under lights.
Gym only opens 745 weekends, have to go to reception to get code which changes daily. Why not give code on check in & change daily after guests check out then could make it 24hr.
Hall gives impression its olde world but in fact v modern

Leisure Partner

8/10

Excellent

13 Sep 2024

Susan

The area and lake views were very picturesque as well as nearby towns such as Stamford.Plenty of restaurants to choose from .

Leisure Family

6/10

Pleasant

12 Sep 2024

Jill

The hotel has a beautiful setting by Rutland Water .However our room and particularly the bed was very small .The restaurant was overpriced and with a very poor ambiance so we decided to eat in a very good Italian
restaurant in Oakham.The policy of putting down 50pound deposit was insulting so we certainly will not stay again

Partner

8/10

Excellent

09 Sep 2024

Verified traveler

The hotel is good just didn’t have spa ang swimming pool at the minute ( under renovation) wasn’t aware of it when booked, so can’t refund

Partner

8/10

Excellent

07 Sep 2024

Gary

Did not like the multi level layout, exhausting

small portions on starters and some deserts were terrible, so expensive for what you got

Business Friends

10/10

Exceptional

06 Sep 2024

William

Great place

8/10

Excellent

06 Sep 2024

Michael

Different style of hotel with separate buildings with large grounds to explore.Some signage was confusing regarding lifts.

Leisure Family

8/10

Excellent

01 Sep 2024

Der

This hotel was stunning however the room i was in (517) was the nosiest room I’ve ever stayed in, the door goes constantly and the light turns on every five minutes. It kept me awake for two days straight.

Business

10/10

Exceptional

31 Aug 2024

Charles

Room was comfortable but small for the price. Bathroom was well equipped. Room was clean and bed comfortable. Restaurant is expensive with limited menu options especially for vegetarians. Breakfast quality and options were average.
The spa was non-operational and this was not listed at the time of booking.
The hotel grounds were beautiful and the surrounding area outside the hotel grounds was good for walking.

Leisure Partner