Econo Lodge Shorewood/Joliet

10/10

Exceptional

31 Mar 2026

Carey

Good for most part

4/10

Poor

30 Mar 2026

Haiguang

noisy fan

Family

8/10

Excellent

29 Mar 2026

Richard

All the negative reviewers need to adjust their expectations and chill. Econolodge is a BUDGET hotel. No-frills budget. If you want luxury, go to the Ritz-Carlton! My room was clean, bed was comfortable and the staff was accommodating. I arrived 1.5 hours early for check-in and they got me in a room that was in the process of being cleaned within 10 minutes. They could have made me come back! This will be my base of operations from now on when I go to Richmond.

Self

4/10

Poor

29 Mar 2026

Kurtis

It was fine for the price. The AC/Heat was incredibly loud when it came on. If not for that then 3 stars

Self

2/10

Poor

23 Mar 2026

Miodrag

Disgusting room. Filthy, smelled horrendously. Door was literally falling off the hinges. Would NEVER recommend this dump to anyone. Would give a negative star rating if I could

4/10

Poor

22 Mar 2026

Laura

I canceled this reservation with Econo Losge and Expedia was canceled within cancelation (full refund) time period. I was booked into a “smoking” room. It was the last one available, but I cannot stay in a smoking roo
.

8/10

Excellent

22 Mar 2026

Megan

The room was nice and simple. Nothing special or exciting. The AC unit struggled a bit, made a loud noise and did not stay on like it should have. It also caused a weed smell to come through when it was on. We had to spray a air freshener directly into it to get the smell to not be so prominent. It was super noticeable each time we came back to the room. The bed was decent but not as comfortable as most hotel beds and it did squeak, a lot. The toilet was also experiencing some technical difficulties where I had to manually lift the top to the tank and get the system to work so we could flush the toilet. We also had a bug on our bag as we were heading out. Not the greatest experience but did the job while we were there.

Partner

8/10

Excellent

21 Mar 2026

Sara

Rooms are clean, area is not noisy, and prices are good. Housekeeping is attentive.

Family_with_children

2/10

Poor

19 Mar 2026

Tamar

Terrible bedding and towels looked yellow.

Family

6/10

Pleasant

19 Mar 2026

Ronald

The metal bed made noise every time you got up. They provided just a little soap. The television had a line in it. I needed it because it was close to the hospital where my son was staying. I will never stay there again. A continental breakfast was a joke.

Partner

6/10

Pleasant

15 Mar 2026

Frederick

Room was acceptably clean and beds were reasonably comfortable. Smelled faintly of smoke/musty but not too bad. Staff were professional.

10/10

Exceptional

14 Mar 2026

Vance

It's Fair

Self

2/10

Poor

14 Mar 2026

Ross

Went back 20 mins after checkout to get my charger. Cleaning staff had already gotten to it. Front desk got my cable but not the brick. Housekeeping is not trustworthy these days. Never stay there again. NEVER!!!

Self

8/10

Excellent

21 Feb 2026

Marian

I really don’t know what people are complaining about. It’s an older building, but the room was updated and very clean (see photos). The bad was comfortable. The man at check-in was polite. Breakfast was minimal, but fine (as described, anyway). I would stay here again.

Self

2/10

Poor

25 Jun 2025

SAMUEL

I had kids with me, they gave us smoking room. We asked for transfer but they said no. Although there so many options to change. The room smell so bad.

Leisure Family

2/10

Poor

04 Apr 2025

Suda

Didn't get a chance to stay at the property since expedia tends to get the pet policy wrong on a regular basis

Business

8/10

Excellent

04 Apr 2025

Caroline

For the price it was decent. The bedding was clean as were the towels and bathroom. It is an older property that has had a decent facade applied. We will stay there again.

Business Family

4/10

Poor

31 Mar 2025

Jessica

Room was dirty at check in. I had to request new sheets, bathroom was dirty, and a lollipop was on the floor. was told someone would come clean room in am, we were gone from 8-12 the next day no one came to room till after 2 and all they did was change the sheets I changed the night before. They said they would be back to clean bathroom, never came back. I also requested non smoking and was put in smoking room and could not change room

Business Family

2/10

Poor

30 Mar 2025

Omer

The room was dirty and there was bugs and dirt on the bed sheets

Business Friends

8/10

Excellent

28 Mar 2025

Herbert

Surprised How Nice

Used this as just a quick sleep and go spot on our way to cherry blossoms in DC The room was clean and pretty updated The breakfast was surprisingly nice and included waffles It’s a no frills place but comfy and clean for a place to sleep Lots of restaurants around the hotel.

Partner

6/10

Pleasant

28 Mar 2025

Michel

Floor were dirty in room, booked Nonsmoking and you could smell smoke in the room, the sheets in one bed looked all wrinkled like someone had slept in it, and just make the bed,
The fridge was so thick in ice that it didn’t cool off our stuff,very disappointed I will not go back to This type of hotel , false advertising.

Business_and_leisure Partner

8/10

Excellent

27 Mar 2025

Jeffrey

Good fornprice

4/10

Poor

25 Mar 2025

rebecca

Property and room needs some serious updating

Leisure Family

4/10

Poor

25 Mar 2025

Eileen

Dirty. Broke out in welts from bedbugs.

Self

8/10

Excellent

24 Mar 2025

Christina

I had a good stay

4/10

Poor

24 Mar 2025

Troy

Pay for what you get

Was very noisy. The people in the room above me sounded like they were using a blender often on all night into the early hours of the morning someone came pulling in in a car with loud music around 1 AM then at around 6:30 AM someone was outside the room Talking very loudly back-and-forth to someone else while they were loading their vehicle. The room was clean, but the split unit that was in the wall made very loud noises when it cut on and off that woke me up. The second night there was someone out in the parking lot bouncing a basketball until after 11 PM. Could also hear someone had their radio/TV on very loudly

Self

2/10

Poor

23 Mar 2025

Rosa

The worst experience of my life. I arrive at check in and I’m told I booked a smoking room. I would absolutely never book a smoking room. I don’t smoke and I hate the smell. The front desk rep kept arguing with me telling me I booked a smoking room until I showed him my receipt. He continues to check us in. I ask him if the room is non smoking and he says yes. We get to our room and it reeks of smoke. Immediately, we return to the front desk. He gives us another room. This room also seems like a smoking room. Sheets are dirty with holes in multiple areas. There are bugs. Again, we returned to the front desk, instead of offering us another room. He offers to cancel and refund. At this point it’s 1130pm, my son and I had to figure out where to stay in an area where most hotels were sold out. It was a nightmare!

Leisure Family

4/10

Poor

22 Mar 2025

elizabeth

water in tub was ankle deep after shower.
room had a smell (dead animal)

Leisure Self

2/10

Poor

22 Mar 2025

Verified traveler

Holes in bed sheets and dirty rooms

Friends_and_family Family

8/10

Excellent

17 Mar 2025

James

Property was clean trash cans neat a clean inside and out

4/10

Poor

16 Mar 2025

Benjamin

Had money disappear from my room while I was out.

Business Friends

6/10

Pleasant

13 Mar 2025

Verified traveler

It's an ok hotel

The room was clean and well made up. We did request a non smoking room and it did not smell like cigarettes, but it did reek of weed. It may have been coming from the neighbors, but I am pretty sure it was our room from a previous guest. Also, when I book and pay online I do not like to have an additional fee upon check-in, hotels.com already has my cc#. Lastly, while the was comfortably clean my mattress was not particularly good. I am a side sleeper and I woke up with sore hips.

Business

8/10

Excellent

12 Mar 2025

william

Quiet room in the back of their building was nice.

Leisure Self

8/10

Excellent

12 Mar 2025

Patrick

Very friendly staff

Leisure Family

8/10

Excellent

09 Mar 2025

Verified traveler

Happy I chose here

Really glad we chose this place. Saw tons of reviews of bugs in hotels in Richmond and surrounding area. Did not want bugs. My favorite thing about this place was the cleanliness. I had a good, comfy night’s stay in a decently-priced place with a safe parking lot (in my experience), clean room, and the staff were fine. Came down in the morning and had coffee and clementines. Hubby had a waffle, cereal, cranberry juice and coffee. They had bagels, sliced bread, cream cheese, basic breakfast for an econolodge. No hot bar, which was expected. Only downside of our trip was when we came to check in at 4pm (check in at 3pm), they checked us in, gave us keys and we went and found the housekeeper wasn’t done. She needed 15-20 more minutes. Took about 10. That put us behind our schedule but no complaint other than that. She was a nice woman. Would stay, again.

Partner

4/10

Poor

23 Feb 2025

Karen

I have to give it a poor rating, we were charged 100.00 dollars for possible damage, essentials, etc. I was told it would be refunded, but it was not. We left the room clean with no damage and completed our own cleaning. Their cleaning service never cleaned our room. She was either on her phone or drinking coffee. She would only change towels. We had our own cleaning products and cleaned daily. We left the cleaning products there in the room. We left the room cleaner before our arrival. No damages. There are many other hotels to choose from, so I will choose more carefully next time. The reviews were good when I chose but I will upgrade next time. i would like t have better service and honesty.

10/10

Exceptional

17 Feb 2025

Marc

Clean, simple, great value, good location, lots of restaurants around the area.

Business Self

4/10

Poor

15 Feb 2025

Matthew

Lazy house keepers did not sweep floor or replace soap or replace cig-burned bedding in non-smoking room. Breakfast was waffles or cereal, no eggs or meat (not good choices for a diabetic).

Business Self

10/10

Exceptional

14 Feb 2025

Dishae

The phone in the room wasn’t operating, but other than that it was fine

Leisure Partner

4/10

Poor

08 Feb 2025

Matthew

Laziest housecleaning I have ever seen in a hotel. Trash not emptied, floor not swept/cleaned, tub not cleaned.
My first \"Non-Smoking\" room reeked of cigs. The front staff quickly got me another room which was ok, until I discovered a cig burn hole in the mattress pad. I asked for another mattress pad, the housecleaner turned the burned one sideways thinking I would not notice.

Breakfast was ok, but the only hot item was waffles, no eggs or bacon/sausage.

Booking thru Expedia/etc is much cheaper than booking directly.

Business Self

10/10

Exceptional

05 Feb 2025

Phillip

I liked that the deposit was only $50 versus 100

Leisure Self

4/10

Poor

11 Jan 2025

Jeffrey

The floor was disgusting. Either it wasn’t cleaned at all or someone used dirty mop water. Thankfully I brought some extra shoes. The bathroom light didn’t work or the bathroom fan. I had a flight change and was looking for a cheap place to stay for the night. This place was worse than I was expecting

Self

6/10

Pleasant

03 Jan 2025

Cheryl

Clerk was a little unfriendly.

Business Family

8/10

Excellent

22 Dec 2024

Mary

Great stay for the price.

Leisure Self

6/10

Pleasant

20 Dec 2024

Jannita

Waffle maker didn’t work

10/10

Exceptional

01 Dec 2024

ENRIQUE

Clean & confortable service for a great price

Business Partner

10/10

Exceptional

28 Nov 2024

Verified traveler

Noisy bed

Everything was good except the bed frame is metal and it creaks when you move.

10/10

Exceptional

27 Nov 2024

Jerald

Great clean inexpensive place to stay

Business

2/10

Poor

19 Nov 2024

SANJAY

There were tiny roach like insects on the bathroom floor especially when dark; tub's faucet was rotated halfway, so water splashes out on floor outside tub (even if little); tub floor was damaged; table/counter under TB had not been wiped down well since prior guest; the sofa had food/drink marks all over - it was just dirty.

The floors of the room itself seemed clean; the sink was clean and so was the toilet. But, when I think of the other unclean stuff, who knows how clean things really were.

Leisure Self

2/10

Poor

18 Nov 2024

Mimi

The smoke detectors light red and it appears someone is watching. Through the microwave. And screws in the walls and on the floor. Small enough to be a nail. Showers may also have cameras as well.

2/10

Poor

17 Nov 2024

Brian

The hotel was a mess. I reserved a nonsmoking room which they did not offer when I got there. The bathroom was full of mold and black water stains throughout. There was dirt and dbree all over the floor. It was a dirty room that is not what I reserved. In addition to this it stunk.

Leisure Self

4/10

Poor

07 Nov 2024

William

Terrible & Descriptions Are Not Accurate

With the exception of the morning attendant, it was one of the worst stays I’ve ever had!

She was amazing but the room, the bed, the property overall were terrible!

I clicked on 3 stars or better when choosing where to book. This wasn’t even worthy of 1 star.

Your sorting algorithm/system for quality need some serious attention!

Business

10/10

Exceptional

01 Nov 2024

karrar

Clean room and good hotel and good breakfast and p

Clean room and good hotel and good breakfast and price for hotel very good price

Friends_and_family Family

8/10

Excellent

30 Oct 2024

Gary

The bathroom sink drained very very slowly

Leisure Self

2/10

Poor

27 Oct 2024

Floyd

Ridiculous!

For starters this is the second room i have booked through this site that shows me one rate and when i check in its actually more! Secondly, the First room issued to my wife and myself was occupied, unfortunately i didnt find out until we tried entering the room! We traveled all evening and didnt get there until after midnight. Thankfully for our sake the other occupants didnt harm us! Go back to front desk and get no appology, no anything.

Partner

10/10

Exceptional

19 Oct 2024

Rommel

Very clean and staff was really nice

Leisure Family

10/10

Exceptional

18 Oct 2024

Zoe

It was a lovely experience, everything was clean cozy and the staff were super nice people. And affordable!

Leisure Partner

6/10

Pleasant

16 Oct 2024

John

Property was ok, but area to eat breakfast was too small for the amount of guests. Not many selections. Did not even waste time trying to eat. Looks like they only had waffles and cereal. Went to Cracker Barrel on the way home. Front desk lady was too soft spoken and may have been overworked. I’m not sure, she just was not personable. She may have been going through something or had a lot on her mind. Overall the stay was ok for the one night I stayed!

Leisure Family

8/10

Excellent

16 Oct 2024

Celia

Nice stay

It was a nice stay, but there wasn’t water in the pool:(

Friends_and_family Friends

4/10

Poor

13 Oct 2024

Earl

Do not stay here!

Booked for econo lodge ended up staying at it's sister location(same area different named hotel) only one of the lights worked in the room besides the bathroom light. The shower curtain was moldy, and the bed was so hard( I like a firm bed too) I only got a couple hours of sleep, I could have spelt iny car for free and got a better sleep. Will never be staying here again.

Friends_and_family Family

2/10

Poor

13 Oct 2024

Haider

Bad experience. Filthy place, bad service, weed smell, and empty pool water.

2/10

Poor

13 Oct 2024

Haider

Bad experience!

Leisure Family_with_children

2/10

Poor

12 Oct 2024

Theresa

Not very clean. Room with double beds but only 2 towels. Fridge hasn't been cleaned in awhile.

Leisure Family_with_children

8/10

Excellent

10 Oct 2024

Omayra

good area poor situation

They don’t respect every guest each guest gets treated different. They need to clean teach the housekeeper to clean not do haft a job . They was dead bugs and the bathroom was not clean good.even when you brought it to the front desk.

Self

10/10

Exceptional

02 Oct 2024

Erick

Good stay.

Business Self

10/10

Exceptional

28 Sep 2024

Lisa

Lisa yes nice

Leisure Self

6/10

Pleasant

28 Sep 2024

ELIA

I like the customer services from the receptionists, had an issue with the room and the receptionists was able to switch to a different room right away, but the room had a strong smell after spraying and leaving the door ope for 30 minutes the smell kind of went away.

Business_and_leisure Family

4/10

Poor

25 Sep 2024

lois

The room easnt properly cleaned. There were earrings on the dresser

Business Family

10/10

Exceptional

23 Sep 2024

Gary

The television stopped working and the freezer desperately needed defrosting

10/10

Exceptional

22 Sep 2024

Marcia

Clean, simple, in and out the next day. Breakfast was basic, nothing special but great for the price!

Friends_and_family Family

10/10

Exceptional

12 Sep 2024

Edwuan

Ok

8/10

Excellent

08 Sep 2024

Kaci

The room itself was nice. The floors were very sticky as if they hadn’t been cleaned for a while. Staff was very dry when speaking. Didn’t try the breakfast since there were so many other options available in the area.

Leisure Partner

6/10

Pleasant

08 Sep 2024

Michael

I couldn’t tell if someone with a motorcycle was idling outside my room or if it was just the loud AC. Ok, if you just need a bed/shower. Breakfast was a few bagels/bread, cereal & a waffle maker.

Leisure Self

4/10

Poor

07 Sep 2024

Ahlam

Not clean

8/10

Excellent

27 Aug 2024

Daniil

Good place, but there were not enough shampoos in that room.

Business Family

10/10

Exceptional

25 Aug 2024

kevin

excellent stay

Business Self

10/10

Exceptional

19 Aug 2024

Charles

Very convenient, affordable. Reserved for two people, but only one shower towel provided. The toilet had flushing issues.

Leisure Family

10/10

Exceptional

12 Aug 2024

Ken

It was as expected but on the very good end of that.

Leisure Self

10/10

Exceptional

11 Aug 2024

Gary

Nicer than adjacent Rodeway

Business_and_leisure

8/10

Excellent

06 Aug 2024

bundy

Good rooms, helpful staff

Our initial room smelled like cigarette smoke, so we were offered two more rooms, which also smelled strongly of smoke. These were all smoke free rooms. The one we ended up with wasn't as bad. The front desk person was very friendly and accommodating. I just wish people didn't smoke in their non-smoking rooms.

Friends_and_family Family

8/10

Excellent

29 Jul 2024

josh

Good breakfast nice pool rooms are pretty good. Beds are comfortable

Self

2/10

Poor

14 Jul 2024

Roxana

Not very clean, stinky. & we got a dirty room, so we had to ask for another one. Also the breakfast was terrible. Apple juice was literal syrup.

Business Family

2/10

Poor

14 Jul 2024

Muhammad

Room was not cleaned and beds were not even made. Told the front desk and they gave us new room. Went to the room and room had a bad smell of smoking. Told the front desk that we paid for non-smoking. They changed the room but new room has ants on the bed. It was just terrible. Went to front desk for 3 times and not a single time staff apologized for any of this.

Family

10/10

Exceptional

05 Jul 2024

Nicole

Home away from home

Leisure Family

10/10

Exceptional

05 Jul 2024

Nicole

Home away from home 😘

Leisure Family

10/10

Exceptional

05 Jul 2024

Nicole

Home away from home 😘

Leisure Family

10/10

Exceptional

05 Jul 2024

Nicole

Highly recommended for a great stay

Leisure Family

10/10

Exceptional

05 Jul 2024

Nicole

Home away from home…I love it

Leisure Family

10/10

Exceptional

05 Jul 2024

Nicole

Home away from home….. I love this place

Leisure Family

10/10

Exceptional

05 Jul 2024

Nicole

Will definitely recommend

Leisure Family

10/10

Exceptional

05 Jul 2024

Nicole

This Econo Lodge in Dumbarton will always be my go to place when I need a stay away…highly recommended

Leisure Family

10/10

Exceptional

05 Jul 2024

Nicole

I would stay here anytime because I like the fact how well the property is managed with the good customer service that have great housekeeping

Leisure Family

10/10

Exceptional

05 Jul 2024

Nicole

I like the customer service care as well as the housekeeping. The environment is very nice. I would recommend this Econo Lodge in Dumbarton to anyone

Leisure Family

4/10

Poor

01 Jul 2024

Lanesha

It was a little dirty, like they do the bare minimum and hope you don't catch it. And have roaches... And when complained the guy told me that they can not control things that come from the outside...

Leisure Family_with_children

10/10

Exceptional

30 Jun 2024

Nicole

I love this establishment I will stay again and will definitely recommend this Lodge to anyone

Leisure Family

8/10

Excellent

28 Jun 2024

Damon

Decent hotel. Nothing special but good for the price.