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BED AND BREAKFAST
Breakfast is included with your stay.
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Best Western Plus North Joliet
Chicago - IL · United States
3231 Norman AvenueView location
8.6/10Excellent554 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.6/10 8.6
Location10.0/10 10.0
Neighborhood8.8/10 8.8
Amenities8.0/10 8.0
See all ratings- Business hotels
- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Best Western Plus North Joliet
Steeped in history yet offering modern comforts, the Best Western Plus North Joliet is an ideal destination. Enjoy our heated indoor pool, open year-round, and a complimentary hot breakfast. We provide free Wi-Fi and in-room amenities like microwaves, mini-fridges, coffee makers, hairdryers, irons, ironing boards, and cable TVs with HBO.
Relax in our exceptionally comfortable beds, whether you're here for business or leisure. Special weekly rates and direct billing are available for extended stays.
Our 100% smoke-free hotel, conveniently located off I-55 and Route 30 at Exit 257, is across from the Louis Joliet Mall and close to attractions such as the University of St. Francis and the historic Rialto Theater.
We strive to provide a great experience with exceptional service and attention to detail in a friendly and comfortable environment. Make the Best Western Plus North Joliet your choice for a memorable stay.
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When you stay at Best Western Plus North Joliet in Joliet, you'll be in a shopping district, within a 5-minute drive of Westfield Louis Joliet Shopping Mall and Cinemark Louis Joliet Mall.
This hotel is 12.1 mi (19.4 km) from Route 66 Raceway and 1.9 mi (3.1 km) from Mistwood Golf Club. Make yourself at home in one of the 63 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Joliet?
This hotel has 1000 square feet (93 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
21
-
Optional fees
- Pet deposit: USD 100 per stay
- Pet fee: USD 20.00 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Westfield Louis Joliet Shopping Mall
0.9 km / 0.6 mi
Cinemark Louis Joliet Mall
1.3 km / 0.8 mi
Mistwood Golf Club
3 km / 1.9 mi
Vintage Harvest Park
4.3 km / 2.7 mi
Renwick Community Park
4.6 km / 2.8 mi
Ft. Beggs Trail Park
4.6 km / 2.8 mi
Streams Recreation Center Park
4.7 km / 2.9 mi
Riverview Park
4.1 km / 2.6 mi
Wedgewood Golf Course
5.2 km / 3.2 mi
Hidden River Park
5.2 km / 3.2 mi
Settlers Park
5.9 km / 3.6 mi
Electric Park
6.1 km / 3.8 mi
Creekside North Park
6.8 km / 4.2 mi
Mather Woods Park
7 km / 4.3 mi
Hampton Glen
7.2 km / 4.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 63
- Number of floors (main building): 3
- Suites: 6
- hotel
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry serviceExtra charge
Show 24 more facilities & services
- Multilingual staffExtra charge
- Air conditioning in public areas
- Lift accessExtra charge
- ShopExtra charge
- Concierge
- GymExtra charge
- Newspapers
- Luggage room
- Clothes dryer
- Breakfast room
- Conference room
- Meeting room: 45
- Printer
- Business centreExtra charge
- Fax
- Indoor freshwater pool
- Indoor heated pool: 1
- TV lounge
- Hot tubExtra charge
- Breakfast
- Continental breakfast
- Hot breakfast
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 5 m²QUA.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wake-up service
- Wi-fi
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Ironing set
- Cable TV
Show all 10 amenities
- Desk
- Alarm clock
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
QUADRUPLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Room amenities
- Wake-up service
- Wi-fi
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Ironing set
- Cable TV
- Desk
- Alarm clock
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 35 m²QUA.ST-1
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Radio
- Cable TV
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Internet access
Show all 10 amenities
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
QUADRUPLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST-1
Room amenities
- Radio
- Cable TV
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Ironing set
- Internet access
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 5 m²SUI.NM
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Living room
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Cable TV
- Desk
Show all 11 amenities
- Alarm clock
- Wake-up service
- Wi-fi
Facilities with extra charge
- Fridge
- Microwave
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
SUITE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Room amenities
- Ironing set
- Living room
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Cable TV
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
Facilities with extra charge
- Fridge
- Microwave
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 5 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- Radio
- Internet access
- Ironing set
- Living room
- Wheelchair-accessible
- Wi-fi
- Wake-up service
Show all 12 amenities
- Alarm clock
- Desk
- Cable TV
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
SUITE KING BED NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Sofa bed, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Direct dial telephone
- Radio
- Internet access
- Ironing set
- Living room
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Desk
- Cable TV
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 5 m²ROO.KG-NM
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Desk
- Alarm clock
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Ironing set
Show all 11 amenities
- Wheelchair-accessible
- Wi-fi
- Wake-up service
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
Room KING BED NON SMOKING
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-NM
Room amenities
- Cable TV
- Desk
- Alarm clock
- Hairdryer
- Direct dial telephone
- Radio
- Internet access
- Ironing set
- Wheelchair-accessible
- Wi-fi
- Wake-up service
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 5 m²ROO.NM-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Ironing set
- Internet access
- Radio
Show all 11 amenities
- Direct dial telephone
- Hairdryer
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBest Western Plus North Joliet
Room NON SMOKING
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.NM-1
Room amenities
- Desk
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Ironing set
- Internet access
- Radio
- Direct dial telephone
- Hairdryer
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Best Western Plus North Joliet
100
reviews shown
Sheila
Talking to customer service about issues.
Jeremy
Made a booking and prepaid. Pull up to hotel an hour later only to find out it was closed for repairs and wouldn’t return my payment
William
Woke up with bed bug bites. No coffee maker in room.
Payton
This hotel was a wonderful stop for my family and dog traveling across country- absolutely safe and clean!!! Great job!!
Celinda
Both nights staying here… the power went out, no apologies or credits!!!! NOTHING!!!!!
UMA
Multiple time I have to request to clean the room.
Curtis
excellent in everything.would recommend
Roger
Staff was friendly and the rooms were very clean.
Sebastian
I didnt receive my deposit back and they refuse to state why
cody
Great place for a good value
Stacy
Clean and quiet
Kurt
The food ran short for breakfast
John
Nice breakfast options including eggs sausage and pancakes.
Christy
We stayed on the 3rd floor and we were right by the elevator and the ice machine. We could hear everything all night long. We didn’t get much sleep. There was a gap under the doorway as well. Probably wouldn’t stay here again.
Justin
Staff was very friendly, property was clean, overall excellent stay.
Michael
Loves the breakfast and the staff was great.
Chris
Clean room
Steven
Nice room at a good price.
Brittany
Staff is great hot tub and pool are relaxing I enjoy every night I’ve stayed
Edwin
Not a great place to stay.
aaron
Parking was okay, weird fees they kept trying to charge like 10$ per visitor are ridiculous. The elevator was terrifying. Breakfast lackluster. Room had duct tape on blinds. The room keys needed to be exchanged multiple times for not working.
Melonie
The property manager and staff were friendly and went over the top to provide anything we needed. The rooms were very clean. I would defiantly recommend this place and stay again when visiting in this area.
Edelen brigette
Good
Sasha
the room was clean but definitely needs some tlc a lot of chipping on the ceiling and the leather on the headboard was cracked and peeling. Definitely needs the shower head cleaned. and the breakfast was just ok. the pancake machine wasn’t up for the 2 days i was there so there was just a bowl of room temp frozen waffles there to put in the toaster, not even covered. would stay here in a pinch (which was why we stayed here) but i wouldn’t choose it personally.
Geoffrey
Friendly staff, conveniently located.
Terese
Courteous staff, good breakfast, clean room and building, easy parking, and all at a decent price. The shower was the best part for my husband with at least 4-5 jets.
Julie
Good breakfast, small pool area with hot tub. Nice place to stay.
John
Comfortable and convenient
Peter
Worst experience of my life, absolutely unacceptable I
Could not stay there!
Rude staff
The front desk employee or manager was belligerent and non understanding of what I was asking. He would not give me my money back because I booked with Expedia. The rating is totally fictitious. When you walk the doors there’s only one luggage cart in the front; which was broken. The place smells terrible. The front desk clerk was rude, I was extremely tired and my tone was very polite, he kept repeating ID and that he didn’t want to see my Expedia confirmation number. When I had gotten into my room the carpet smelled bad. Dirty. The back of the bed was scratched from dogs or cats or something. The room smelt absolutely unliveable I walked out and asked for my money back. They said no. I went to the hotel next-door and booked a room and left and unfairly treated and disappointed. I am a platinum member of BestWestern. Shame on a situation and for running this hotel into the ground.
Could not stay there!
Rude staff
The front desk employee or manager was belligerent and non understanding of what I was asking. He would not give me my money back because I booked with Expedia. The rating is totally fictitious. When you walk the doors there’s only one luggage cart in the front; which was broken. The place smells terrible. The front desk clerk was rude, I was extremely tired and my tone was very polite, he kept repeating ID and that he didn’t want to see my Expedia confirmation number. When I had gotten into my room the carpet smelled bad. Dirty. The back of the bed was scratched from dogs or cats or something. The room smelt absolutely unliveable I walked out and asked for my money back. They said no. I went to the hotel next-door and booked a room and left and unfairly treated and disappointed. I am a platinum member of BestWestern. Shame on a situation and for running this hotel into the ground.
Vicky
Easy to check in, rooms clean but there was no informational binder re: pool times, restaurants, pizza delivery etc. Pillows were terribly uncomfortable as was bed.
Charging $10 per guest to visit was ridiculous. FYI They have $50 hold on credit card for possible necessities.
Charging $10 per guest to visit was ridiculous. FYI They have $50 hold on credit card for possible necessities.
Alyssa
Everything was clean and put together
Michael
Nice property. Friendly front desk.
rebecca
Excellent location
Kristin
Always clean. I would recommend this hotel for everyone
Chris
Clean
CHENTELLE
The plumbing is bad, the toilet was so clogged up that it spilled on the floor. There is no maintenance person so the guy from the front desk came with a plumber. No cleaner was put on the floor and toilet water was still left on the floor when he finished so we couldn’t even take a shower and had to use the bathroom across the street at the mall
Greg
Dirty Hotel !!!
Dirty, Half of the second floor smelled so bad we held our breath while walking to our room, elevator felt like it was going to come apart , the Breakfast was the only thing it had going for it because it was average continental breakfast with an espresso machine. August 2025
Amanda
Staff was nice. Any and everything else could use updating.
Jasmine
If I could give this hotel zero stars I would. While sitting in the dining room sipping coffee, the receptionists got angry and shut the lights off while i was sitting there. Lastly, it was a pile of Ants on the food in the room. I brought the issues to receptionists attention and was treated as if my black dollars were irrelevant.
Theresa
The staff were very pleasant and the room was very clean and nice
Silvia
Housekeeping not done daily
You have to ask for it
You have to ask for it
Ruth
Kudos to the housekeeping staff. Everything was clean and breakfast was good. I was disappointed at how rude lots of the guests were…noise in the hallway at 2am, a dog in the breakfast area during service…stuff like that was really unusual and nobody that worked there was concerned. Also, there is no coffee pot in the room which we hated. We were near friends and family so we weren’t in the room much. Bed was comfy but bedding needed to be replaced.
Carl
It was good
Roy
Not a bad hotel and I'll give it an okay overall.
Catherine
Property was well kept. Check in and out was easy and quick. Comfortable bed. Cleanliness of bathroom, room was great. Complimentary breakfast was well stocked. Definitely a great place to stay.
Kayla
Great property, close to shopping, food, gas and more
Liang
Bathroom fan didn't work. Side entrance card reader didn't work. Breakfast was good!
Greg
Was a relaxing stay.
cheryl
Check in was easy. Room was dark and halls were quiet.
Charmion
We were greeted exceptionally and the manager was thoroughly pleasant and helpful. Hot tub was awesome!
Michael
Housekeeping lacking
Pam
Property was clean and well kept. Breakfast was decent (better than most) and staff friendly and accommodating.
Tara
I needed a walk in shower…and they were able to provide a room with one.
Velma
Check in easy and friendly. Bathroom small but thats okay. Not a lot of tv channels. AC works great. Pillow and bed felt okay! Would stay again.
Matthew
👊
Bloundine
The room wasn't really clean. That bed sheets has stains on it. There was taco shells on the floor underneath the Heating and cool unit. The lamp on my left hand side did not work. The bub was out.
Amanda
The property was very well maintained and clean. The rooms were spacious, updated, and modern. The bathroom was very clean, and lots of counter space with a nice walk in shower. Our suite had a couch and an additional tv. The breakfast offered was very nice and plentiful. Good options of beer, water, snacks, and even a few slot machines. The exercise room was full of machines and lots of towels for use. Plenty of parking as well. Would definitely stay here again for another trip.
Kerri
The staff was very friendly and on top of everything from check in to check out. As soon as you walk in the hotel smells very good, which is very important to me. The rooms are clean and very comfortable as well. I will be staying again when I’m in town. 5 stars!
Barbars
I liked its cleanliness i didnt like a room that had a band (base) and people singing late into the night.
Toniesha
Good
Jessica
Pretty good stay
It was nice and clean and for the price everything was great and the breakfast was pretty decent.
Andrea
Friendly staff and love the hot tub
Monica
Accepted our lake check in
Jeffrey
Excellent, clean, friendly people.
Brianna
Very rudeeeee
Gary
Extremely uncomfortable bed.
The bed was extremely springy. For a king size bed it sure was short. My husband’s feet hung off the end of the bed. The pillows were hard as rocks and small for a king-sized bed. We had to go buy our own pillows. Shower door handle was broken and a light bulb was out in the bathroom. We put clean room on the door, and no one cleaned our room.
No sleep for the 3- nights we stayed.
No sleep for the 3- nights we stayed.
Renee
Nice place to stay.
Brittney
My stay here was wonderful. Front desk shelley was great. There was a variety of breakfast options, hot coffee throughout the day, and it was nice and quiet. I will stay here with my family again when were in town.
Maikel
Great
Renee
Great breakfast and very clean!
Jim and Missy
The manager was so friendly and made our stay even more amazing by upgrading our room to a suite with chocolates,flowers,and a free beer and wine of our choice for our Anniversary. Room was spacious and very clean! Hot tub and pool was a plus and hot breakfast was delicious. Would stay again
Donald
Great stay
Angie
Staff members were very polite and friendly.
Andrew
I stayed for a SCUBA training not far away. Breakfast was nice and the coffee machine at breakfast was a nice addition I had never seen before. I would gladly say here again when attending the next dive training.
Bloundine
Need sleep
I went there for sleep only. I got plenty of that. Thank you for a good night
Roberto
Good
Jackson
Works
Nothing wrong, worked!
Patrick L
Modern and clean
Jeremy
The room was nice, good sized, and comfortable. The hotel was quiet and safe. The ice machine on the first floor was out of service which was a bit inconvenient but the one on the third floor worked fine. My only real complaint was that there was no breakfast (zero food, only coffee and cranberry juice) for the first 4 days of our week-long stay because they had no supplies and were \"waiting for a truck\". This didn't bother us too much because we were visiting family so we were not counting on breakfast, but it was still a bit unforgivable that they had such poor planning to completely run out of food for several days. However, they did have very good coffee.
Verified traveler
5 star hotel
Wonderful experience no issues at all nice and clean hotel comfortable beds Exceptional breakfast friendly workers my 1st choice the next time I’m in town
Donald
Good stay
Friendly staff. Economical. Clean
Verified traveler
Upon checkin no tissues or hand towels in bathroom did tell front desk and they corrected. Bed and pillows uncomfortable, sheets and towels very worn and scratchy - thus place needs many updates - it did however serve its purpose - a place to sleep close to family.
Kathleen
Good stay
Arturo
Close to the highway, easy parking but property has visible wear in the pool and room.
The pool had paint chipping and surface was worn, the room had a slight smell but was clean. Staff was accommodating but had to take my kids elsewhere because you get the feeling they are unwanted by the staff. Note that they take your deposit for things beyond their policy.
The mall was very disappointing, stores are so desperate that they harrass you to come shop.
The pool had paint chipping and surface was worn, the room had a slight smell but was clean. Staff was accommodating but had to take my kids elsewhere because you get the feeling they are unwanted by the staff. Note that they take your deposit for things beyond their policy.
The mall was very disappointing, stores are so desperate that they harrass you to come shop.
Eva
Nice
Jillian
Our family of four stayed one night in this hotel in a king room. We had ample space to set up two portable cribs for the kids and still had room to move around. The room was clean and well furnished and the bed was comfortable with nice pillows, not the feathery fluff kind. The staff was amazing at this location. At check in, they even let my daughter pick some candy from the pantry for free which was very kind of them. This location also has a complementary EV charging parking spot which we used. We just had to ask the front desk and we were able to use the charger and it saved us time with being able to charge overnight. The breakfast was really really good, they had a cool pancake maker and a coffee machine that could make anything from black coffee to espresso lattes. Everything was good and well stocked. You could tell this facility has went through a refresh recently and it really paid off. It’s well cared for and I’d stay there again most definitely.
Jim
we had a few issues…pool wasn’t open when we arrived, door was loose so the key didn’t always work, and the neighbors were very noisy when their doors were open, which was often because they were friends with the people across the hall, the pancake machine was either broke or not filled with batter. But, really, none of that mattered because we were convenient to where we wanted to go, when the pool did open it was great, and the staff was always very accommodating.
Kathlyn
I didn't think the hotel would be this bad; thinking that it was Best Western, I thought it would be a good choice but it wasn't.
Gregory
I’ve been going to Joliet every year since 1990
This is the best place I’ve ever stayed. Very clean and modern. Great pool. Great hot tub. Room was clean and comfortable. Nice and quiet.
This is the best place I’ve ever stayed. Very clean and modern. Great pool. Great hot tub. Room was clean and comfortable. Nice and quiet.
lisa
Stayed several nights visiting family.Nice. Comfortable hotel for the price.Room was very clean.Breakfast bar was frequently out of hot items.Otherwise staff was very nice.
Tammy
Safety is important!
Saturday night after returning back to our room, the front desk needed to replace our key. The young man didn’t ask me for an id just my room number. That IS DANGEROUS ‼️ I asked him does he need to see my id, she said no. Please correct this ASAP!!
Gretchen
It's a good, basic hotel.
Stephanie
Good place for a sleep
Stay was good. Sink didn’t drain very well. Also could hear people screaming at each other thru walls but not necessarily hotels fault. Blankets ok but if you sleep cold, bring extra. Staff was all friendly, especially female housekeeper on Saturday night. She made sure we had everything we needed and was so sweet.
Venise
Waffle /pancake maker broken for 2 days.
Hot tub paint peeling off
Heated pool was a plus
Staff at front desk very nice
Hot tub paint peeling off
Heated pool was a plus
Staff at front desk very nice
judeka
Not bad. Would stay again if needed
Bloundine
Very nice place to come to to relax
Allison
Staff friendly and facility very clean
Melissa
It was average
Mandy
PROS: Room was clean and style was great, breakfast was good for a budget hotel, shower pressure was awesome!
CONS: Pool felt like bath water - glad it wasn’t cold but it also wasn’t refreshing; bathroom was tiny (think standard public bathroom stall where it’s hard to close door without moving all the way in and to the side of the toilet).
CONS: Pool felt like bath water - glad it wasn’t cold but it also wasn’t refreshing; bathroom was tiny (think standard public bathroom stall where it’s hard to close door without moving all the way in and to the side of the toilet).
Zachary Sinclair
Sent me to a room with a couple doing what couples do at check in
Location & surroundings
Best Western Plus North Joliet
3231 Norman Avenue, Joliet, United States
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Best Western Plus North Joliet
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