Name: Super 8 by Wyndham Joliet I-55 N/Chicago
Address: 3401 Mall Loop Road, Joliet, 60431, US

10/10

Exceptional

29 Jul 2026

HARISSON

good

2/10

Poor

27 Jul 2026

Leeandrea

Staff was horrible, rooms smelled, towels were not clean nor was the pool. Very disappointed with our stay and I paid for three rooms and really wish I could get my money back.

10/10

Exceptional

24 Jul 2026

Abdul Khair

It’s fine place to stop on your way, to refresh and clean. Staff is really helpful, not very clingy, room is clean and all that

2/10

Poor

20 Jul 2026

Misty

This was horrible. The sink faucet was hardly working. Walked in the room and smelt like cigarettes, now everything I own smells like cigarettes. There was mold behind the tv stand. The microwave didn’t even work. The refrigerator hardly worked. There was a huge crack in the ceiling, I thought a tub was going to fall through. The hotel door wouldn’t even close when you walked out or in.

Friends_and_family Family

4/10

Poor

16 Jul 2026

Christopher

The room was clean but had a musty smell. I had to get my own cleaning supplies and fix that and while I was at it i sanitized the room as a whole. The hallways smelled bad and were hot and humid and you could tell that the floors haven’t been cleaned in a while. They are in dire need of air conditioning and carpet cleaning. The breakfast was horrible and the milk was spoiled. The parking area was actually cleaner than the hotel and the elevator needs a deep cleaning as well. No bed bugs or roaches though so it’s ok, but not work the prices they are charging. The doors also are flimsy and lack security so I had to lift up on my door to latch the deadbolt. Would not recommend unless you have nowhere else to go.

Business Self

4/10

Poor

16 Jul 2026

Fernando

My room was basic except for the huge leak over the toilet...i could only stand over the toilet.

2/10

Poor

15 Jul 2026

Gemini

I had to cancel right as I walked in - for the building to be \"non smoking\" it reeked for smoke.

Family_with_children

10/10

Exceptional

14 Jul 2026

Denzel

Clean and no bugs quick check in nice pool breakfast was free so no complaints wish it was a lil more options but it’s okay you will definitely find something to eat and the location is perfect for fun right by the mall and places u can eat and the movies is right here as well the staff were very nice and helpful as well definitely coming back

Partner

10/10

Exceptional

14 Jul 2026

Abdulkhair

G

Family

6/10

Pleasant

08 Jul 2026

Kelvin

No hay hielo a ninguna hora

Self

2/10

Poor

06 Jul 2026

Sean

We personally left after 20 minutes of being there. Check in was smooth and easy, but it was 1 AM when we arrived and there were at least 7 people loitering outside with cars pulling up etc and making noise. Fine, whatever. We got to our room and even though it was listed as nonsmoking, the room reeked of smoke and marijuana. Also, the toliet did not flush and there appeared to be some mold on the bathroom wall. We decided it wasn’t worth it since we had an infant and just left. Not worth $400 and the last time I will try to be frugal when booking a hotel.

Family_with_children

6/10

Pleasant

22 Jun 2026

Yvette

It is clear this location has made some updates in the rooms. Bathrooms shower area showed improvements and appeared room had new floors. All staff I interacted with we nice and helpful. Things my family and I did not enjoy. Shower/toliet area was unreasonable small. The bathroom door missed the toilet by about a half an inch. Water pressure was terrible. While the room floors were new, the plank boards seemed never sterile. Almost no room on the sink vanity and very limited locations to hang a towel or anything article of closing. Breakfast was very limited. Muffins and toast. Location is clean and an acceptable place for a overnight rest. We would not return for a longer visit.

Family

2/10

Poor

16 Jun 2026

Peter

People were smoking in the hotel and the toilet barely flushed.

Friends_and_family Friends

4/10

Poor

09 Jun 2026

Matt

The hotel stunk, the elevator and ice maker were broken(staff had bags of ice upon request).

The continental breakfast was not as pictured. No waffles, stale cereal and out of pastries both days.

Friends_and_family Family

4/10

Poor

07 Jun 2026

Joel

Room wasn't very clean, elevator non working, breakfast was cold cereal and toast, ice maker was filthy

Friends_and_family Family

4/10

Poor

03 Jun 2026

Christine

As soon as I walked into this hotel, it smelled like weed. Staff was not at the front desk. I had to yell “hello” in order to be checked in. The continental breakfast was not a continental breakfast. It was some muffins and some cereal and that was it. I feel like I overpaid for this stay to be honest and won’t be back

Family_with_children

2/10

Poor

20 May 2026

Chanell

I was frighten due to an irate and violent guest staying at the hotel, and the hotel staff did nothing absolutely nothing. Unsafe!

Business Self

2/10

Poor

25 Apr 2026

Patrick

My employee that was booked to stay at this location couldn’t check in because no one was at the desk. He waited for an hour and a half before giving up and going to another hotel. I need to be reimbursed.

4/10

Poor

23 Feb 2026

Chuong

Air condition fan noisy

10/10

Exceptional

16 Feb 2026

Veronica

The stay was good, the room was clean and the staff was friendly.

Family

4/10

Poor

28 Jan 2026

Richard

The rooms are quite tired. This is a basic place for a clean bed and shower. I was there for 6 nights alone and the room wasn't cleaned or the linens/towels changed. This is the depths of January 2026 and was freezing outside, so not sure if they were short staffed or what. I'm sure I could have called down and had them do it, but when you're paying Wyndham rates, you kind of expect these things to be in place. The check-in staff were great and friendly and accommodated my request for a quiet room, my late arrivals and early a.m. departures.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Lilia

Clean room welcoming staff

Business Partner

8/10

Excellent

03 Jan 2026

Elizabeth

Clean room and nice staff

Friends_and_family Friends

4/10

Poor

26 Dec 2025

Stacey

The lighting was nearly all automatic, so lights kept turning off on us...once while I was in the shower! More than once a day, our key cards would deactivate. There was only one bath towel when we arrived. The faucet was frozen in shower mode, could not take a bath. Breakfast was a choice of instant oatmeal, rice crispies, generic fruit loops mixed with lucky charms, prepackaged muffins, or toast! No waffle maker even! As for good aspects...the staff was friendly and respectful, the bed and pillows were quite comfortable, and they had shampoo and conditioner in pump bottles instead of the usual tiny bottles. They also put us in a first floor room to accommodate my disabilities as I requested.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

thomas

Clean room

Partner

8/10

Excellent

06 Dec 2025

Athanasios

Clean room, convenient location, reasonable price, free parking and right off I-55.

2/10

Poor

03 Dec 2025

michael

All of the above everything they say they had they don't

Business_and_leisure Family

8/10

Excellent

08 Nov 2025

Darell

Everything was good

10/10

Exceptional

07 Nov 2025

daniel

clean room and price was decent. location off highway was convenient.

Friends_and_family Friends

10/10

Exceptional

29 Oct 2025

Michael

Clean facilities.

Business_and_leisure Self

6/10

Pleasant

26 Oct 2025

Bethany

Rooms were dirty and smelled like cigarette smoke

10/10

Exceptional

22 Oct 2025

Randall

Great

10/10

Exceptional

20 Oct 2025

Deanna

The hotel staff is very friendly and helpful. Rooms are very clean and overall quiet and very pleasent stay. Well come back again and I would recommend others to stay.

Self

2/10

Poor

20 Oct 2025

LaToya

Bad

Self

2/10

Poor

20 Oct 2025

LaToya

Bad

Self

10/10

Exceptional

19 Oct 2025

Firdavs

Excellent

10/10

Exceptional

19 Oct 2025

Firdavs

Excellent

2/10

Poor

19 Oct 2025

Timothy

Clogged toliet

Stayed 1 night and when i went to flush the toilet there was a clog in it before our arrival. Went to ask the front staff to send someone up they said maintenance was not there. Inasked for a plunger to address the issue myaelf and he said he would try to find 1. After checking back at the desk he couldn't find one. So i was left with a toilet that was not usable due to it being on the brink of overflowing. Was not even offered a different room. Highly disappointed in my stay here.

Partner

10/10

Exceptional

17 Oct 2025

Michael

Awesome

Business_and_leisure Self

10/10

Exceptional

14 Oct 2025

Alexander

Room was clean

10/10

Exceptional

03 Oct 2025

Roberta

Close to everything I came for

Leisure

2/10

Poor

24 Sep 2025

Mark

Light breakfast choices

Leisure Self

10/10

Exceptional

14 Sep 2025

Tim

Nice

Leisure

10/10

Exceptional

08 Sep 2025

Tim

Awesome

Leisure

10/10

Exceptional

07 Sep 2025

Victor

The room was clean and the staff are good people and they breakfast ready for you

Business Self

2/10

Poor

02 Sep 2025

Jessica

Total BS

Drove 6.5 hours for them to tell us that the internet and cable were out...on labor day weekend! So we had to scramble to find another hotel that had any rooms. Found one for $200 more.

Friends_and_family Family

6/10

Pleasant

17 Aug 2025

Rosanna

This was an okay hotel stay. The kids enjoyed the pool. Breakfast was meager. Room seemed clean, though had a mildew-like odor. The hotel was to various shopping/dining options.

Leisure Family

8/10

Excellent

11 Aug 2025

paul

Not bad for the price plenty of food options

Leisure Partner

8/10

Excellent

09 Aug 2025

Francis

Room was clean & AC was able to keep it cool for the entire stays, but the continental breakfast was only coffee, juice & few pieces of toast.

Leisure Family

2/10

Poor

03 Aug 2025

Devonda

The facility was really rundown. The staff didn’t know much of anything and the hotel is dirty. I wouldn’t suggest anyone to make a trip to this facility. It was terrible. They stated the continental breakfast was from 630 to 10. I went at 7:30. There was nothing there is no continental breakfast.

Partner

8/10

Excellent

01 Aug 2025

Jason

No complaints. Affordable hotel that meets such expectations.

Leisure Family

6/10

Pleasant

31 Jul 2025

Amarendra

Behavior of the staff of the hotel

8/10

Excellent

30 Jul 2025

warren

Nice and affordable, Pool was cold, not heated

Leisure Family_with_children

8/10

Excellent

25 Jul 2025

Rachel

Good

Had to switch rooms bc the AC was leaking but they got us a new one right away no issue

Friends_and_family Friends

4/10

Poor

23 Jul 2025

Mike

Gone down hill

It's gone down hill since front desk clerk/Manager Judy left after selling her home. The guests aren't the same caliber they once were. This will be my last stay here. There are shady activities taking place after dark, my room was knocked on for several days after midnight, very scary!

Business

2/10

Poor

22 Jul 2025

LaQuita

Save your money

First what I made reservations for room was not ready when I got my room it was dirty bed was had to call have him come look at bed they gave another room it was loud on floor as well did not take anything off room I paid in full never again

Business

10/10

Exceptional

21 Jul 2025

Jonathan

Nice

Partner

2/10

Poor

20 Jul 2025

Austin

Dirtiest room iv ever had. Cigarette holes in blankets the whole 9 yard.

Family

4/10

Poor

20 Jul 2025

Monique

The staff was nice and helpful, however, my keys never worked, i had to keep going to the front desk for new keys everyday. Their breakfast consisted of cereal and toast, no fruit, nothing healthy. My room was never cleaned, towels never refreshed unless i went and asked at the front desk. Nothing was as pictured on the site. It seemed like it was more of a place where people go to live rather than a stayover hotel. I ended up leaving early and not staying the duration i intended.

Leisure Family_with_children

4/10

Poor

15 Jul 2025

Jacqueline

Enterence rug filthy, sofa machine was broken, had go get batteries 3 times for the remote. Carpet in the rooms needs cleaning

4/10

Poor

13 Jul 2025

April

Smelly , loud and took forever to switch my reservation over.

Business Family_with_children

6/10

Pleasant

07 Jul 2025

John

To summarize in one sentence: you’ll live. A bit smoky a bit marihuana smell on the floor. But you’ll get over it. This isn’t Hilton. So don’t complain.

Business Self

2/10

Poor

05 Jul 2025

Arkhawan

No clean and no breakfast and you said have breakfast but l go to down stairs l don’t see any breakfast.

6/10

Pleasant

05 Jul 2025

Jesus

AC didn’t work the best , hallways smell like weed, rooms aren’t in good condition

8/10

Excellent

05 Jul 2025

John

Easy to get to. Lots of places to eat nearby.

Business Self

4/10

Poor

29 Jun 2025

Julie

Someone down the hall had a fight around 4am. Yelling, door slamming,pounding. Limited seating in room (office chair and bed only sitting options). Info packet would have been helpful.

Leisure Self

6/10

Pleasant

29 Jun 2025

Kendra

I came to the hotel for a basketball trip. It was just ok. The first thing that got me was the look of the homeless people outside.
The rooms did what they needed to do. Fairly clean.
Just not somewhere I would ever stay again.
No frills.

Business

10/10

Exceptional

24 Jun 2025

Tim

Good smeel of pot

Partner

4/10

Poor

23 Jun 2025

Brenda

I wasnt happy with the service. Stayed 2.5 days and never got my room cleaned. Faucet was loose, toliet flushed very slow. The refrigerator button was busted. Bed was comforable, and the tv worked was all that was good there

Leisure Self

10/10

Exceptional

23 Jun 2025

Patricia

Weekend trip

The hotel was very nice. It was clean and smelled good. We got there on Friday, June 20 (after a 19 hour drive). Got to check in early. (After a couple hour wait for a room to be cleaned). The location was nice. People were friendly.

Friends_and_family Family

4/10

Poor

10 Jun 2025

Gilbert

There is a constant smell of weed and cigarettes in the air.

Leisure Family

4/10

Poor

31 May 2025

Courtney

Would not recommend, very small rooms, unclean

Leisure Family_with_children

2/10

Poor

26 May 2025

Omar

No good

Family_with_children

10/10

Exceptional

23 May 2025

Todd

Very nice

Leisure

10/10

Exceptional

17 May 2025

Verified traveler

Excellent

Exce

6/10

Pleasant

09 May 2025

Amalia L.

it was excellent stay

Family_with_children

2/10

Poor

18 Apr 2025

Marchele

I LIKED THAT SOMEONE WAS READILY AVAILABLE TO GREET ME AND MY FAMILY IMMEDIATELY AS WE ARRIVED AND WAS ACCOMODATING.
WHAT I DIDN'T LIKE WAS IMMEDIATELY UPON WALKING IN, I KNEW SOMETHING WAS WRONG WITH THE PICTURES ONLINE VS WHAT I WAS GETTING AND I SHOULD HAVE LEFT IMMEDIATELY. SECOND, WHEN HE EXPRESSED TO KEEP THE EXTRA 40.00 DUE TO THE SMELL OF SMOKE SHOULD HAVE BEEN ANOTHER RED FLAG TO LEAVE AS I SMELLED IT AS SOON AS I GOT TO MY FLOOR. THIRD MY BED WAS NOT CHANGED AND FLOORS IN ROOM WERE TRAMPLED W/FOOTPRINTS FROM WHOMEVER BUT HE ACCOMODATED ME WITH ANOTHER ROOM ACROSS FROM SMOKERS SO MY STAY WAS UNCMFORTABLE BUT WE WERE THERE FOR A FUNERAL SO I WAS TO TIRED TO MOVE FOR ONE NIGHT I DELT WITH IT.

Business_and_leisure Family_with_children

10/10

Exceptional

04 Apr 2025

Q

L👍

4/10

Poor

28 Mar 2025

Kendrick

House keeping don't come by the room

Leisure Family

2/10

Poor

22 Mar 2025

Arturo

Light fixtures did not work. Heating and AC did not work. Deadbolt o

8/10

Excellent

20 Mar 2025

GREG

I stayed at this hotel two nights in a row. The second night there were lots of small issues with the room. Door had to be lifted for dead bolt to work, bath tub drain plug didn’t work, peeling paint, poor drywall work… none of it was earth shattering but not as nice as the room I had the first night. Staff was very nice and helpful.

Business Friends

10/10

Exceptional

17 Mar 2025

Monique

Keep great work

Friends_and_family Family

2/10

Poor

15 Mar 2025

Tashiana

The pool was too cold and the employee at the desk did nothing to help the situation

Family

4/10

Poor

18 Jan 2025

Thomas

Staff was friendly but the hotel is dated not the cleanest place

8/10

Excellent

18 Dec 2024

Maria

This my go to for a quiet getaway

Leisure Partner

8/10

Excellent

13 Dec 2024

Jason

Love the location and to have a pool and free breakfast is nice even if it is only coffee/juice, muffins/honey buns, instant oatmeal and fruit, its better than nothing and the coffee is decent too!

Business_and_leisure Family_with_children

10/10

Exceptional

11 Dec 2024

Shannah

Everything was good

Leisure Partner

10/10

Exceptional

03 Dec 2024

samantha

Room smelled of smoke and bed blanket was dirty

4/10

Poor

20 Nov 2024

Kenneth W

First off, I get to my room and barely a 1/4 roll of toilet paper and it is just sitting on the back of the toilet no holder in the bathroom. After two days with no maid service, I had to go down to the front desk to ask for more. I was there 5 days with never once getting maid service. There wasn’t even a single vending machine to even buy a soda or snack anywhere on the premises. And the room itself was very uncomfortable with only a hard wooden chair unless you wanted to ly in bed all day. No channel guide or menu on the TV. All in all just a very ghetto hotel

Leisure Self

4/10

Poor

03 Nov 2024

Fernando

I rent a suite but the room is too small, it doesn’t have a coffeemaker in the room like all the hotels, the exhaust fan in the restroom was too noisy, The hotel said breakfast included, I was expecting eggs and sausage, pancakes waffles, etc but they have only coffee and some chip Danish pastries in a bag, I never going to comeback to this place

10/10

Exceptional

27 Oct 2024

Evian

It was very nice! Although a guest was walking around the building barefoot, I’d definitely be back for another booking!

Partner

4/10

Poor

20 Oct 2024

Virgil

People were loud and not respectfully had to leave pool cause people were throwing other people around couldn't even enjoy with kids ,smelt funny all through place

Leisure Family

8/10

Excellent

20 Oct 2024

Eric

Great stay. Breakfast was included. But... there was no Breakfast. But the stay and room was great

Leisure Friends

6/10

Pleasant

14 Oct 2024

Genesis

Hallways have a bad smell.

Business Self

8/10

Excellent

14 Oct 2024

Pulla Reddy

Good

Leisure Family_with_children

8/10

Excellent

09 Oct 2024

Maria

Enjoyed my stay this time…didn’t smell like cigarettes & that was the best part.
The only thing that I didn’t like is their cable service needs to be upgraded.

Leisure Self

2/10

Poor

06 Oct 2024

Danisha

Dirty rundown mold in bath tubs

Business Family_with_children

4/10

Poor

29 Sep 2024

Thomas

It was clean, the bed was comfortable. However, there was sugary sticky buns, a couple pieces of fruit, and oatmeal that they offered on the included breakfast. My wife took a shower. She said the first couple minutes were nice and hot then it got really cold. Also the toilet seat was not really secured to the toilet so it moved when on it.

Leisure Partner

4/10

Poor

02 Sep 2024

Andrea

Everything close by. Room I stayed in bathroom curtain had a hole , door bathroom all scraped floor had a crack room stinked, lamp cover had stains inside and out, stayed for 2 days never got clean towels, swimming pool water was very cold,coffee was cold, very poor over all

Leisure Family

4/10

Poor

20 Aug 2024

Zulaikho

All equipments are old, outdated, there is a special smell all over, breakfasts are poor
I am still waiting for the refunding to my visa card: the hotel ows me 334 USD

Business Family