Woodspring Suites Chicago Romeoville

2/10

Poor

20 Jul 2026

Camari

Terrible👎

Family_with_children

2/10

Poor

17 Jul 2026

Jonathan

Feces on the toilet in an unclean room. No staff work the front desk from 9pm-9am

Self

6/10

Pleasant

06 Jul 2026

Joseph

Clean but zero amenities

Self

6/10

Pleasant

28 Jun 2026

Imani

The hotel was fine, but the room had a strong chemical smell. Otherwise it was just ok. Only needed to be there for one night for a work related reason.

Self

2/10

Poor

22 Jun 2026

Yvonne

The only thing I like about my stay was the price. We needed extra towels from the first day of check in and never received them. Shower head leaked so It leaked all over the floor. Since it was a kitchenetter I assumed silverware would be available but wasn't. Bathroom door was installed incorrectly so it wouldn't open or close. Staff wasn't available

Partner

2/10

Poor

21 Jun 2026

Heather

Did not feel safe, deadbolt did not work properly, people running around and moving furniture above me all night long, & uncomfortable bed.
The only positive note was the staff. They were very friendly and courteous.

Business

10/10

Exceptional

21 Jun 2026

Brian

Clean and restful night

Partner

2/10

Poor

21 Jun 2026

David

Cockroaches! As soon as we entered the room and turned the lights on they scattered! Immediately left!

Family

2/10

Poor

15 Jun 2026

Camille

I reserved a room and received confirmation but they could not give me one since they didn’t have one available.

8/10

Excellent

10 Jun 2026

Sampson

They responded quickly my room's bath tub was backing up which I couldn't take a shower when I needed at the time. Parking lot had number of broken vehicles and vehicles that probably been left or abandoned some filled up with luggage and flat tires.

Self

2/10

Poor

09 Jun 2026

Astrid

Hmmmm. I felt as if I checked into a halfway or transitional facility. The entrance was littered with people smoking in bonnets and slides. The parking lot had people hanging out in their cars. Dogs barking at 3am. The room was bare essentials at best. There were roaches in bathroom. The faucet wasn’t attached to sink, just merely resting in the pre-drilled holes. If I hadn’t prepaid, I wouldn’t have stopped. I can say more but the chances of change are slim to none. Just beware this is not a good facility and you may feel unsafe.

Self

6/10

Pleasant

07 Jun 2026

Lisa

The rooms look like dorm rooms in college. They are very clean too.

Family

4/10

Poor

02 Jun 2026

Christopher

I am a frequent traveler and this was one of the worst times I have had. Good luck.

Self

2/10

Poor

24 May 2026

Crystal

This was a overall one star experience. My room was fully paid for through Expedia and when I arrived to check in my room had been given away. The girl was nonchalant and said i did not pay for it even when i showed her my reciept from Expedia. I had to pay again for the stay. It was late and we travelled all day so we needed to stay so i paid again..They put me in a smaller room and it was disgusting. The smell of the carpets in the halls was strong and nausiating...I did not even want to walk barefoot on the hard floors in the room on the floor. The TV did not work and the showerhead had horrible hard water buildup. I checked out early the next day. The manager was there and was very helpful and he offered a full refund but 7 days later I received only partial. Never again! I do not recommend this location.

Family_with_children

2/10

Poor

23 May 2026

Jesus

Had to change rooms because there were bugs all over the room. New room had a loud a/c that kept us up. The light overhead randomly turned on/off and the TV kept freezing mid screen. We were told to talk to manager about partial refund but no manager on duty. Then told because we went through Expedia and already paid not much they could do on their end. They offered an additional stay but one was more than enough. Also we ran into three different people with pets. If it’s pet friendly fine but disclose that because some people have allergies.

Partner

2/10

Poor

19 May 2026

Johana

The room smelled, blinds were broken, the walls were dirty. The bedding was horrible and the bed kept rolling away from the backboard.

Partner

8/10

Excellent

18 May 2026

Brian

We stayed one night and it suited our needs. The room was nice and the place was relatively quiet even being somewhat close to the highway. The bed was comfortable as well.

Partner

2/10

Poor

17 May 2026

Bonnie

Drug use was very high. High security needed. Staff was pleasant. Room sanitary but run down. Didn’t feel safe. Ambulances their several times

Self

6/10

Pleasant

16 May 2026

Brittany

Clean room

2/10

Poor

03 May 2026

Kiyla

The only issue that I really had was the fact that I booked for this place thinking I was coming and getting a room and they were overbooked and they keep getting overbooked. The staff was very nice and helpful, but there needs to be something about the overbooking.

Friends_and_family Family

2/10

Poor

23 Apr 2026

Amari

Didn’t have any rooms available upon arrival but still able to purchase online?

Self

10/10

Exceptional

07 Feb 2026

quinnetta

What stands out is the staff is overall very courteous. The atmosphere is very calm and safe. Highly recommended

Leisure Partner

10/10

Exceptional

13 Aug 2025

Verified traveler

The desk man was very nice and helpful

I had to cancel my reservation there because i drive a semi tractor and would have had to park on the other end of the lot. Too far for my dog to walk just after leg amputation.

Friends_and_family Family

8/10

Excellent

31 Jul 2025

Brianna

I found it interesting the room came with stove and refrigerator but no dishes or cooking utensils. But u could purchase at an astronomical price. Didn’t like that at all. But staff was very nice.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2025

martha

The manager and his staff are excellent and the service there is unexplainable. I wish all hotels offered this this type of service

Friends_and_family Family

4/10

Poor

19 Jul 2025

Carol

When we arrived shortly after checkin, we were asked if we got a call that afternoon. We had not. They scrambled to find us a room and ours seemed to have been broken into. The wall behind the door was recently repaired and the security chain was broken. The tv was not programmed. The bed was fine. Just not what we were expecting.

Friends_and_family Family

2/10

Poor

13 Jul 2025

Joseph

When is a reservation not a reservation.

Arrived to check in and was told they had given out all of the rooms. This was 3:30 in the afternoon. I was told they had called us, but there was no voicemail. There was hardly an apology and when I asked about any suggested option, the person at the front desk just looked at me. We finally found the last room at another hotel. I have never been so frustrated with a hotel experience.

Friends_and_family Family

2/10

Poor

07 Jul 2025

Tonia

What made the stay terrible is that someone is always hunting for payment information there to take funds. My bank had to keep placing fraud alerts on their own. This means they are catching hackers who live in the Chicago Il area. And there appears to be a large abundance of them.

Business_and_leisure Family

2/10

Poor

30 Jun 2025

Yusiel

lots of drug addicts and homeless people

8/10

Excellent

16 Jun 2025

V.S.Rao

No staff after 8 pm, elevator was not working

Leisure Partner

10/10

Exceptional

13 Jun 2025

Cheryll

It was excellent

Leisure Partner

6/10

Pleasant

08 Jun 2025

Mantas

The rooms aren’t the cleaniiphone

Partner

8/10

Excellent

01 Jun 2025

Robert

Front desk employee was nice

Leisure Partner

2/10

Poor

26 May 2025

Naveen

Sold out when I get there.

Family

2/10

Poor

20 May 2025

Ronald

the desk lady was incomparable at her job. I had reservations for three day stay, after she took my payment for the room i was then informed that the elevator was not working. my room was on the second floor. I have a heart condition that i told your employee, she said the stairs are not that many to the second floor. the issue is the stairs are all the way to the back of the first floor. I struggled to get to the room only to find out the A/C is not working, back down to the desk where she said to open the window. UNACCEPTIAL. Wll never reserve a room at this hotel again. P.S. there were 5 other people bailing out because A/C not working.

Business Family

2/10

Poor

07 May 2025

Tammy

Be careful

I blame who uploaded the photos of this hotel they aren’t accurate at all!!

Business

6/10

Pleasant

04 May 2025

Verified traveler

T

You get what you pay for. The room was small and poorly maintained. The shower head was fully green with buildup, freezer trim fell off, sink with counter was dirty, floor was sticky. The hallway floor had what looked like a red trail which means it was not clean. The elevator was broken as well.

Partner

2/10

Poor

18 Apr 2025

Bernadette

Never again will I stay in this hotel. I got bitten with bed bugs.

2/10

Poor

23 Mar 2025

Devonte

Elevator Was Down & Key Card Wasn’t

Self

2/10

Poor

22 Mar 2025

Taylor

It is clearly not an actual hotel, but an living space for lots of poep

2/10

Poor

20 Mar 2025

Tyesha

Terrible.

Leisure Partner

4/10

Poor

16 Mar 2025

Verified traveler

El cuarto que me dieron al inicio tenia cucarachas

Partner

10/10

Exceptional

12 Mar 2025

Richard

Stuff super cool

2/10

Poor

07 Mar 2025

Verified traveler

Spend an extra few dollars for a better hotel.

This hotel looked and smelled like it hasn't been updated for over 15+ years. The beds were made but the bottom sheets had major stains on them. On the surface, they seemed cleaned but the sheets would slide off showing the underlayers that hadn't been thoroughly cleaned for a while. Lastly, the elevator did not work. The young lady at the front desk said that it hadn't worked for over a month and may take another month or more to be fixed. Disappointing.

Self

10/10

Exceptional

01 Mar 2025

Johnny

Loved it

Loved it

Partner

6/10

Pleasant

10 Feb 2025

Verified traveler

I booked this hotel by mistake, but what a mistake! The place need remodeling and guests are noisy and obnoxious...

Partner

2/10

Poor

01 Jan 2025

Rob

The hotel had an odor that was making us gag in the hotel lobby, hallway and elevator. We did not stay the night as we were concerned about unhealthy conditions as well.

Friends_and_family Family

8/10

Excellent

25 Nov 2024

Trinity

Nice

10/10

Exceptional

06 Nov 2024

Lori

Very comfortable and homey

Business Partner

10/10

Exceptional

02 Nov 2024

Anastacio

We absolutely loved this property
It was very updated as well as very clean
We will definitely book another stay

Leisure Partner

4/10

Poor

13 Oct 2024

Laylah

N/A

6/10

Pleasant

29 Sep 2024

Joshua

It's ok

Room was nice, shower head was a little grimey

Friends_and_family Family

6/10

Pleasant

20 Sep 2024

kojo

Average

Family

2/10

Poor

16 Sep 2024

Dorsie M Hubbard

Will Never Stay Again

People live at this hotel and I did not feel safe. There is no hotel staff after 8 PM. Guests were loud and obnoxious. One night, guests were fighting for hours, screaming at each other! Cops came at 4 AM, left and then they went right back at it until after sunrise! When I tried to get a late checkout so I could actually sleep before my long drive home, the front desk clerk offered no customer service... no apology, nothing. She was more concerned about being bothered by my request & said it was normally $40. When I wrote to the hotel, they said all I could do was call corporate or the police and that the information she gave me the next morning was correct. That's it.

2/10

Poor

04 Aug 2024

Carlitos

Room was dirty and nobody was in the property to check in.

Leisure Partner

2/10

Poor

06 Jul 2024

Isamar G

Misleading Check in age

Leisure Partner

6/10

Pleasant

23 Jun 2024

SAID

stayed here for a week and i must be fair
Pros: very convenient prices, very friendly staff, quiet and acceptably clean , close to Naperville,Joliet , Kitchens in the rooms and refrigerators very efficient .
Cons : Location is really far from Chicago, it takes about 55 mins drive.TV screen makes 2024 shows look from the 90's. Wifi very basic and limited to two devices when you book a room for 2. which makes you chose between connecting your laptop or your phone. They also give you both only one key , u have to ask for a second key card, the elevator sounds tired but he'll get you there.

Family

2/10

Poor

20 May 2024

linell

horrible

i didn't stay because the service was horrible and there was no one at the front desk when we tried to check in making us late for dinner losing our reservactions and the room was not at like the pictures it looked like rooming house.

Partner

2/10

Poor

19 May 2024

Debrina

This place was very dirty! The phone and walls had years of gunk on them. This toilet and shower looked like they had not cleaned for months, and our bed post had a wad of gum stuck on it. Don’t stay here!!

Leisure Family

2/10

Poor

17 Apr 2024

Verified traveler

Found roaches

Had to check out 4 nights early due to coming back at the end of the day to find a cockroach crawling on the wall near the a/c unit. Refused to sleep in a hotel that had roaches while traveling with small children. I was told i could \"not\" check out early but i was welcome to leave. I would need to speak to a manager about a possible refund during business hours. When i contacted Dawn during busniess hours i was abruptly told no refunds no matter the circumstances. This property does not care for its guests finances or their health. I had to spend more money to book at a new hotel last minute and i am still out 4 nights at this property. I urge others to spend more for a better hotel from the start.

2/10

Poor

10 Mar 2024

Syed

It’s for junkies. The pictures are misleading

2/10

Poor

11 Jan 2024

Dawn

The room was VERY dirty. The floors had not been swept, the walls had dried up substances on them, the sheets were very stained and dirty and the room had a bad smell that would not go away.

Leisure Family

6/10

Pleasant

02 Nov 2023

Hicham

For 2stars and the price, the property is not bad. Serious upgrade on the bed quality, and the rooms on general is needed. I thought that it would be in better shape than found.

Business Self

2/10

Poor

22 Oct 2023

Rebecca

Yuck!

The entire place was dirty. The floors in the front, elevators, room and bathroom were disgusting and piles of gross things in every corner. The pillow cases had stuff on them. The bathroom had hair in the tub, floor and sink. The walls and ceiling are paper thin. We could hear the people next door like they were in our room and the people upstairs stomping all night long. The water in the bathroom dripped. There was only one tiny bar of soap and a tiny mouthwash for amenities. Definitely, not worth the money and had it not been non-refundable and later in the evening, I would have walked out and gone to another hotel. I couldn’t leave fast enough in the morning!

4/10

Poor

02 Oct 2023

Russell

Floor in my room desperately needed to be v acuumed and mopped.

Leisure Self

2/10

Poor

04 Sep 2023

Angela

Do not stay here

So as checking in the front desk had to see if they still had a room which we paid for in advance. We got in the elevator going to 4th floor and when going up the elevator shook like the cables were about to break. Got to room and it smelled like urine. Needed towels and had to go back down in elevator. Go back up in the elevator again with the shaking. Shower a bit rusted and cockroaches in bathroom. We went to grab dinner and came back and looked at bed and there were stains on the sheets that looked like dried blood. The pillow made of rubber and plastic. Went downstairs again and the office closed until Tuesday. So no one at desk. The beds so uncomfortable didn’t sleep a wink. Had to sleep in a chair due to bedsheets stained and felt so dirty being there

Friends_and_family Family

6/10

Pleasant

13 Mar 2023

Verified traveler

Nice staff- be aware it’s not a standard hotel.

This is a rent-by-the-month/week/day sort of place. Not really a hotel you go stay at on a trip. No coffee, not in great condition, no front desk staff for most hours as most folks live there or in the parking lot. That said, the staff present when we checked in were friendly, people were quiet, and we had no major issues.

Partner

10/10

Exceptional

11 Mar 2023

scott

Great hotel but the need USB charging ports

Business

4/10

Poor

06 Mar 2023

Linda

Had to go down to the service desk 3 times because key card would not work. 4th time the guy came up to finally open the door.

Leisure Friends

4/10

Poor

29 Jan 2023

Jackie

I had my clothes stolen and my room smells like cigarettes every single time I go to bed. Plus at the front when I told them that someone stolen my clothes they didn’t even care. Plus it’s also sketchy. I don’t recommend staying here. Plus they don’t even have wi-fi or breakfast. Also they don’t have a pool or hot tub.

2/10

Poor

01 Nov 2022

James

Place is dirty, noisy, bugs everywhere, everything costs extra. All around terrible. Do NOT stay here. Expedia tried to get me a refund for the unused days but the hotel wouldn't budge so was stuck here for an entire miserable month.

Business Self

2/10

Poor

27 Sep 2022

David

It was inexpensive but you had to pay extra for things garbage left in hallway room wasn't swept limited toilet stuff have to pay for basic cooking stuff and it is far away from everything and it is in a an area of whearhouses and churches

2/10

Poor

24 May 2022

Brittany

The customer service was decent enough and on surface-level the room was clean, kind of basic, but not an issue for me. Unfortunately, they have pest issues because people are living there and that is a hard no in my book.

Business_and_leisure Partner

10/10

Exceptional

21 May 2022

rich C

The room was basic with an average bed, average lighting but it was clean. Awesome to have a full size fridge, stove top, microwave etc. Many do stay here for long term work ie: pipe fitters etc. The staff was very nice and I felt safe at the facility. I like the fact that house keeping only comes every 2 weeks unless you pay additional.

The wifi standard free service SUCKS. Purchase the 6 dollar extra fee for a faster wifi connection. For a price of about 70 dollars per night, this hotel is a complete steal. I would go here again. No issues.




Let's clear some stuff up. There are some broken down vehicles in the parking lot. I believe these vehicles at one time belonged to staff or they would have them towed. The one vehicle appears to block the plow in so it does not get stolen.

Business Self

6/10

Pleasant

02 May 2022

Ashley

We had to wait 30 minutes for someone to come to the desk to check us in.

Business Partner

4/10

Poor

24 Apr 2022

Tamar

The room was very nice but it was not clean .the room had a file smell I had to clean the toilet and sink ..wipe off desk to eat ...the floor was very nasty ...it wasn't mopped or swept .I will not stay again

Business

2/10

Poor

13 Mar 2022

Patricia

DON'T STAY THERE.

I was unable to stay. Arrived late could not get help to check in. Felt very unsafe with unsavory characters in the parking lot. The expectation to wait in the parking lot for up to 45 minutes after 8PM is ridiculous. I believe people use the hotel as a living situation. Felt very unsafe. The one person i could talk to on the phone was very rude.

Partner

6/10

Pleasant

05 Mar 2022

Paul

Carpeting

I prefer carpet flooring in the room

Self

6/10

Pleasant

26 Oct 2021

Briana

Not as clean as I expected. Only gave 2 towels for 2 people. Pros: it’s a bed and a shower, all we needed. The price is too high for what is provided.

Partner

2/10

Poor

30 Aug 2021

Shaun

Very nasty

Friends_and_family Family

10/10

Exceptional

20 Jul 2021

Verified traveler

Very clean very well presented really enjoyed it

Leisure Family

4/10

Poor

11 Jul 2021

Verified traveler

BEWARE!! This was not a hotel. People live there full time. No less than two people were smoking pot in their cars in the parking lot when we arrived. Our “suite” had no dishes and no toiletries. Not even hand soap. Our room reeked off marijuana including the bedding. We felt so unsafe here we didn’t even stay the second night we booked. Do not stay here!

Leisure Family_with_children

4/10

Poor

10 Jul 2021

william

DISAPPOINTED

I'm used to SONESTA . I guess that's why I was disappointed

8/10

Excellent

17 Jun 2021

Verified traveler

The outside bottom of the bathtub had a considerable buildup of dirt. Some small amount of dark mold. On the good side the check in clerk was very pleasant and professional. He didn’t balk at allowing me to view the room prior to paying. Also no issues with either of my small dogs (11 & 13 lbs). All and all not the most elegant place to stay but pleasant and adequate

Business Family

10/10

Exceptional

13 Jun 2021

Brittany

Great Stay!!

Good stay very clean☺ its like my own studio apartment when im there

Self

10/10

Exceptional

01 Jun 2021

Venkatesan

Good comfortable stay

The hotel is pretty close to the highway and easy to get to . Also it's surprisingly clean

Friends_and_family Family

2/10

Poor

24 May 2021

Amanda

Never again

There was a fight that broke out in the hallway & roaches in the bathroom. Never again will I stay there.

Friends_and_family Family

8/10

Excellent

18 Apr 2021

Verified traveler

Good location. Nice little city around

Business Self

6/10

Pleasant

17 Apr 2021

Verified traveler

Hotel was so loud. Screaming kids and barking dogs. I needed a pet friendly option. But I will look harder in the future because the atmosphere was less than desirable. Front desk staff was pleasant however one of the crew came in without a mask. Several guests milled about without masks.

Self

10/10

Exceptional

04 Apr 2021

Verified traveler

Very clean space. Full size refrigerator and microwave were convenient.

Friends_and_family Partner

10/10

Exceptional

21 Aug 2020

Candis

Great experience

It was one of the nicest hotels for the price tbat i ever stayed at...loved that there was a nice kitchen i wasnt expecting.

Self

4/10

Poor

20 Aug 2020

Verified traveler

Room cleanliness level was Only okay. Everything you would expect for free at hotel cost extra.

Family_with_children

8/10

Excellent

12 Aug 2020

Anitra

Very nice

Front desk lady was very nice, even gave me a charger for my phone. She was a night shift worker. Quiet hotel and was pretty clean. Very simple little kitchenette .

Self

6/10

Pleasant

12 Aug 2020

Verified traveler

Just your standard extended stay. Looks nice and clean when you walk in. Not so much in the room.

10/10

Exceptional

05 Aug 2020

Kimberly

Great staff. Very clean hotel. Quiet. Couple fast food places and a Cracker Barrell near by.

Business_and_leisure Pet

10/10

Exceptional

12 Jul 2020

Jack

Very friendly staff I would recommend staying here

Business Self

4/10

Poor

08 Jul 2020

Daisha

The room was nice and Spacey, the only issues I had was the place had roaches. I saw four of them and that absolutely freaked me out.

Leisure Family

10/10

Exceptional

06 Jun 2020

KB

Love love the staff. Very caring. So helpful. Clean. Quiet. Pet friendly

Business_and_leisure Pet

8/10

Excellent

16 May 2020

LaLa

You have to wash your own bedding and towels or pay a small fee. The wifi has been out for several days. As far as location ... you have to maneuver through an industrial park. Fast food and convenience store nearby. Overall quiet property great staff. Very sweet and helpful.

Business Pet

10/10

Exceptional

09 May 2020

Verified traveler

Very clean. Great staff. Good location. Safe quiet.

Business Pet