Name: MainStay Suites Joliet I-55
Address: 3235 Norman Ave., Joliet, 60435, US

8/10

Excellent

21 Jul 2026

Michael

The room was well maintained but there was an issue with the elevator which limited the use to 3 people. This made it \"interesting\" to navigate with some large family groups in the hotel at the time of the stay.

Family_with_children

6/10

Pleasant

20 Jul 2026

Michelle

The room was ok, but the outlets are shot. So to charge your phone you have to go through the whole room to find a working one. Even the outlets in the lights are worn out and no connection.
The tv remote wouldn’t work, went to the desk and she didn’t know what to do, gave us two batteries and it didn’t help, half the time the tv wasn’t connecting to the network.
Coffee pods in the room but no coffee maker, went straight to the desk on that one because the deposit was if something missing you don’t get the deposit back. Not that we were using the kitchen part, but there were no pans yet it had an induction stove top, along with no coffee maker.
The one side door is broken and doesn’t lock, so anybody can walk in. There were three males, late teen, early twenties, came in that door as I entered our room, they were jiggling door handles as they walked down the hall. I went to close the drapes and noticed they walked out and walked over to the next hotel, checking car doors as they crossed the lots.
The pool was dirty looking and guests leaving saying it was dirty and nasty as they dried off. We checked and the hot tub was ice cold and cloudy. The pool had these pellet pieces on the bottom that were like dissolving and of brown nature. It was gross.
For the price of the room, it was so well not worth it. They charge like a 4 star but more like a 2 star place.

Partner

4/10

Poor

19 Jul 2026

Jessica

The room was clean, linen was clean. Staff friendly. The hot tub was like warm at best, jets didn't work. There was green algae floating on the top of the water. The corners of the deck near the hot tub was slimy & dirty. The shower had no hot water. The hotel advertised free breakfast, there was no breakfast. The air filter was caked in black dust.

Partner

6/10

Pleasant

17 Jul 2026

Diane

This hotel has been updated so it’s clean. The room itself was good, it had a kitchenette in it and it appeared new. I had a few problems with the thermostat and door lock but they were addressed right away. The staff were very friendly and welcoming. It’s located with many restaurants, stores, etc around it.

Self

2/10

Poor

17 Jul 2026

Pamela

NO towels in the room or the pool area, no bedding for the pull out couch we paid extra for. Hot tub did not work They double charged me had to wait a week to get my money back. Require a $100 deposit, which is fine, but was told if I wanted it returned I had to SPECIFICALY ASK for it!?! Can't have more than 3 people on the elevator per the signs posted because it can't handle the weight so my family of 4 had to go up in batches. People living there hanging out in the lobby as if it was their living room in pajamas, bonnets and bare feet! Place is run down and trashy. Spend your money elsewhere! If I could give zero stars I absolutely would.

Family_with_children

6/10

Pleasant

16 Jul 2026

Kaylie

Loud stomping all night, knocking on door all night waking us up and running hallways

Family_with_children

2/10

Poor

15 Jul 2026

Waleed

Room was dirty and sheets appeared to have blood on them. Door lock didn’t work. You could walk right in. Fortunately the staff processed my refund without hassle.

Self

2/10

Poor

14 Jul 2026

Antwone

I ended up not staying here but me and 3 of my siblings booked a room here for our family reunion and I was left in an unfortunate situation because of this hotel. They attempted to charge all of our cards for one night in order to “hold the room.” That’s the entire point of booking a hotel.. to hold the room. Check in is at 3pm, they charged us at approximately 4:30 pm only one hour and 30 mins after check in as if we were obligated to be there at exactly 3. We were on a 12 hour road trip, and chose to pay when we arrived there’s absolutely no reason why our cards should have been charged. My card was put on hold due to a fraudulent transaction from
Their hotel while I was out of town and couldn’t resolve it until I got home. Will never stay here .

Family

4/10

Poor

08 Jul 2026

Matt

Old run down place with a remodel, just good for a quick stop but not wearth what I spent. No free breakfast, room was ok no hot water for morning showers it was warm at best...

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Timothy

Fair price for a room with a full refrigerator, microwave, sink and dishwasher. The staff left bags of dirty laundry in the hall. The guests with dogs made no effort to keep them quiet late into the night. I’m a dog person but these dogs were really annoying. I won’t stay there again unless I really need the kitchenette.

Self

4/10

Poor

10 Jun 2026

Brad

A little rough

10/10

Exceptional

01 Jun 2026

Jeff

Very clean and staff was very polite

Partner

4/10

Poor

28 May 2026

zane

The room was ok, everything else was pretty rough. Hot tub doesn’t work, elevator is very sketchy and no stairs, all around just dirty and damaged property. Very underwhelming

Family_with_children

2/10

Poor

26 May 2026

Siera

The AC throughout the building appeared to be out, except in the individual rooms. All of the windows were open and fans were running, but there was still a very strong unpleasant odor throughout the hotel that became even worse inside the rooms. It also appeared that several rooms may have had long-term occupants, which added to the uncomfortable atmosphere. On top of that, both the pool and hot tub were closed for maintenance with no known date of opening. Unfortunately, the overall conditions were bad enough that we chose not to stay and ended up booking a room at a completely different hotel instead.

Family_with_children

4/10

Poor

18 May 2026

Mary

We specifically booked this hotel for the pool & hot tub for us and our kiddo. The hot tib was lukewarm the first day, then literally scalding, dangerously hot, the next. Both days, the staff put chemicals in the pool in the morning so the first half of both days it was not accessible. By the time we could use it on the last day, we had to check out. Why not treat the pool at night when it closes? Nevermind the fact most things were filthy, and our door was unlocked and ajar upon arrival. Super disappointing stay. Would never again.

Family_with_children

6/10

Pleasant

17 May 2026

Stephen

Only used the refrigerator and shower.

Friends

4/10

Poor

02 May 2026

Bruce

The young woman at the front desk was pleasant, but cleanliness and facility maintenance was very unsatisfactory. I recommend paying an extra $50 for something decent.

Family_with_children

2/10

Poor

24 Apr 2026

Doug

We enjoy a decently warm pool, meaning 83-86 degrees. This one felt cold, like maybe 79-80. We also really enjoy a nice warm hot tub, say around 95-97. This one felt like it was about 87-88. The pool water had a bunch of hair floating. Outside the pool was filthy and red spots that made me wonder if it was blood scattered around in various spots. The room floor was dirty with a brown smear of something.... You fill in the blank.... It just felt like it never gets cleaned very often.

I prolly won't stay their again.

8/10

Excellent

26 Mar 2026

Beverly

Entrance door closure was sketchy at best, too many holes in the deadbolt area so never felt safe in the room

Self

10/10

Exceptional

17 Mar 2026

David

Staff was very friendly

Partner

10/10

Exceptional

23 Feb 2026

Ruth

Easy check in good staff and clean and affordable

2/10

Poor

16 Feb 2026

Melinda

After checking in we noticed the pool was closed. The side door to the hotel is broken. The stairs to get to our room were covered in filth! Cans of beer left on the window cill in the hallway. 10 men were hanging in the hallway outside of our room playing music and talking in the hallway outside our door all night. I was honestly scared, thought they came in through the broken door to get warm and hang out. And piles of dog poop all over the property, gross!

Partner

10/10

Exceptional

22 Jan 2026

Armando

Clean room, good front desk

2/10

Poor

21 Jan 2026

Judy

The room was very dirty, food left in the corner on the carpet. The outside door does not lock. There is a huge amount of dog feces right outside the door as you exit and no waste bags for owners to use. The kitchen was not stocked with much at all. Will never stay there again. It was disgusting

Leisure Pet

10/10

Exceptional

04 Jan 2026

jason

Love it and convertible

8/10

Excellent

22 Dec 2025

Karen

The staff was wonderful! Jeni at the reception desk was very helpful and friendly! We really appreciated her!
The room was a nice size and clean, but the paint on the walls and doors was falling off and the grout along the bathtub was black. Our door latch didn’t close unless we pulled up as hard as we could on the handle. Then it would latch and we could lock it. The location to where we needed to be was close and we liked that convenience.

Friends_and_family Family

4/10

Poor

12 Dec 2025

Vasilii

Old hotel

8/10

Excellent

11 Dec 2025

Jesse

The staff was very helpful and accommodating

Leisure Family

2/10

Poor

07 Dec 2025

Sammy

Dirty

Self

6/10

Pleasant

07 Nov 2025

Cesar

Everything was good just that we didn't get the free breakfast which it specified that we would get.

Leisure Family_with_children

10/10

Exceptional

26 Oct 2025

Jessica

Love the nice warm pool

Leisure Family

4/10

Poor

23 Oct 2025

Glenn

Hot tub was ice cold swimming pool was like 110° elevator was sensitive as the handwritten sign said the hallway smelled like rotten eggs caulking around the bathtubs were horrible showers were horrible

Leisure Family

2/10

Poor

19 Oct 2025

Amanda

Absolutely disgustingly filthy.

This was honestly the grossest hotel I’ve ever stayed in. The staff was mostly nice except one woman upon check-in. The rooms and common spaces were filthy. Our room smelled like mold and was covered in stains all over the carpet, drapes, pillow cases, and sheets. There were actual drops of blood on the comforter - not stains, but fresh blood. The toilet reeked of urine. Either the seal was broken or it is rarely cleaned. The closet floors were trashed with dirt and bits of food. It was truly disgusting. Please take the reviews for this hotel seriously and avoid it, it’s horrible.

Partner

6/10

Pleasant

15 Oct 2025

Michelle

Well the door is sticky somewhere, when you open the entry to the room it sticks upper left corner. Not pans in the room and short on dishes. She gets us a sauté pan and it’s a scratched up coated pan. Will not use. Coffee maker has sticky stuff down the side, gross. The floor dips like soft when you come in. The stove top was nasty. The dining table legs were almost off. Only a bottle of shampoo in shower, a bottle that is suppose to be in a wall holder. No conditioner no soaps.
The hot tub has moldy residue around the top rows of tile and even spots in the pool. No towels in the pool area either.

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Diane

Jenni and Michelle at the front desk were extremely accommodating to the special needs of my aunt. I am super grateful and will highly recommend this motel and would stay there again

Friends_and_family Family

4/10

Poor

28 Sep 2025

Jaydin

.

2/10

Poor

23 Sep 2025

Quila

Room was disgusting

Family_with_children

10/10

Exceptional

09 Sep 2025

chad

Nice

Leisure Friends

2/10

Poor

02 Sep 2025

Ashley

I stayed at this hotel from Aug 21–Aug 31, 2025, and it was by far the worst hotel experience I’ve ever had.
•Room conditions: When I checked in, the toilet was broken, there was no screen in the window (a huge safety hazard), and the walls and curtains were filthy. The sink smelled like rotting food and there was even a mustard packet and cigar in it. The A/C leaked under the bed, and several outlets didn’t work.
•Safety concerns: On six separate mornings, maintenance staff tried to enter our room while we were inside—even attempting to use a key! There was also an unannounced “city inspection” where four men entered our room unexpectedly. Across the 10 days, 24 different staff members came into our room. It was extremely unsettling, especially as a woman.
•Noise & disturbances: Loud parties outside until 2:30 AM, guests screaming in the hallways, and housekeeping waking us up at 8 AM on checkout day despite a “Do Not Disturb” sign.
•Unprofessional staff: When I called for towels, I was told “you can come get them” and hung up on. When I called to speak to the manager, the front desk admitted they “knew exactly” what I was talking about with staff entering rooms—so this seems to be a known issue.

This stay was unsafe, unsanitary, and unacceptable, and I would not recommend this hotel to anyone.

Leisure Partner

4/10

Poor

02 Sep 2025

Marissa

We had stayed here before, but I had called ahead to see if the hot tub was working and was told “it is today”. But when we arrived, the hot tub was running but the water wasn’t even warm. The water looked dark green and the bubbles were a brown color. And there was no breakfast anymore.

Leisure Family_with_children

2/10

Poor

02 Sep 2025

Tamara

The hot tub was cold and green, the ice machine was not working, stale breakfast muffins, 2 lamps in room did not work

Leisure Partner

4/10

Poor

19 Aug 2025

Margarita

The room was not cleaned and food on the floor and I had to sweep. The sheets had hair on the sheet and I had to replace all of sheet myself and clean.

Self

4/10

Poor

19 Aug 2025

Verified traveler

Horrible smell

When i walked into the room, it STUNK of sweaty socks. The smell was so pungent i had to go and buy a scented candle to mask the smell. The bed was super comfy but the bathroom was TINY.

Self

4/10

Poor

10 Aug 2025

Suzanne

Stay somewhere eles

Check-in process was slow, but grateful for early check-in. Pool was closed which ruined our plans for the evening. Room was dirty and needs updates. Outlets and tv didn’t work. Bathroom door and fan were extremely loud.

Friends_and_family Friends

2/10

Poor

05 Aug 2025

david

Terrible

Overpriced and dirty. Pool and hot tub not working no breakfast
Waiting for refund

Friends_and_family Friends

8/10

Excellent

03 Aug 2025

Jennifer

Nice suite

Rooms were very clean and newly renovated. No breakfast but we had a kitchen. Pool and hot tub not working. Basic workout room was nice. Coffee and tea in the morning.

Friends_and_family Family

6/10

Pleasant

01 Aug 2025

Ivonne

Check out it was by 12 and they start

2/10

Poor

27 Jul 2025

Verified traveler

Bad day at the main stay

Room ceiling was leaking air conditioner didnt blow well ..n made noisies all night ...like a motor was bout to drop out ...lady at front desk didnt give a rats ass ..all she cared about was smoking her cigarettes...terrible service ...

Self

8/10

Excellent

26 Jul 2025

Melissa

Not to Shabby

Our Shower didn’t work, but they were very nice and accommodating and let us shower in another room.
Pool & Hot Tub were Great!
Was awesome to be able to cook for my family instead of eatting out! Front desk evening lady was Amazing! Would def stay again.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Connie

We loved everything about the place my husband my son and I we're very happy with everything even the manager Victor was very good to us when my refrigerator door wouldn't shut Victor himself came up to my room to fix it they're amazing here pvery clean

Leisure Pet

10/10

Exceptional

15 Jul 2025

Allison

This is definitely a value hotel, but I found the bed very comfortable and the amenities were nice. Fresh coffee in the lobby, very friendly and helpful staff. I really liked the full size fridge in the kitchenette, perfect for a family party weekend!

Leisure Family

6/10

Pleasant

15 Jul 2025

Peter

Rooms looked like they made an attempt to update … but pretty poor attempt.. 4 night stay without housekeeping is not a good look … had to exchange towels at front desk.

Friends_and_family Family

4/10

Poor

02 Jul 2025

Iliana

Poor circulation, the smell of old trash and pets in the hallways. Bathroom fan didn't work when it did very loud. If its a bed you need You get what you pay for.

2/10

Poor

30 Jun 2025

tanveer

beats sleeping in your car.

Business Family_with_children

6/10

Pleasant

23 Jun 2025

Tracy

Very hot room.

The air conditioner was blowing air, but it never cooled down. It was so hot. The hallways and reception area was also very hot. The toilet was loose on the floor so it would move around. Otherwise everything else was ok for the price.

Friends_and_family Family

4/10

Poor

21 Jun 2025

Natalie

Ice machine never had ice. Only 1 on the property

Room fridge didn’t close

Elevator was sketchy and stopped in between floors like 10 times

Hot tub was not hot at all

Pretty bad stay if you ask me

Leisure Family

6/10

Pleasant

17 Jun 2025

Emily

Nice rooms, fairly clean other than the floor was absolutely filthy. Somewhat questionable with location and patrons sitting on the floors in the halls. Overall it wasnt bad, we didnt have any problems at all. Would stay here again if ineeded to.

6/10

Pleasant

13 Jun 2025

Yancy

Mainstay

It was okay. Water pressure in shower was bad. The toilet screeched every flush. The lock didn’t lock all the way. The blinds don’t cover the full window and they try to charge for a late check out

Self

10/10

Exceptional

13 Jun 2025

Bryleigh

Great

Leisure Family

10/10

Exceptional

09 Jun 2025

Sandra

Very comfortable and clean. Quick access to interstate. Mini kitchen in room.

Partner

10/10

Exceptional

25 May 2025

Crystal

Nice staff, comfortable, clean, and friendly.

Friends_and_family Family

2/10

Poor

18 May 2025

Patrick

We had to got to another hotel because you messed up the reservation. We reserved 2 Queen bed rooms and the rooms u reserved for us were 1 and the hotel was full.

Friends_and_family Family

10/10

Exceptional

16 May 2025

Michael

I LOVE THIS PLACE!!!😍

Amazing hotel, and staff!!! I will definitely be staying here again.😁

Partner

10/10

Exceptional

13 May 2025

Audrey

Our shower had a squeaking noise but other than that it was a very nice stay!

Leisure Pet

8/10

Excellent

06 May 2025

Brent

Staff was friendly. Very clean facility. Room was adequate and clean. Everything was great, except the bed was just slightly too firm for our liking.

Leisure Partner

8/10

Excellent

05 May 2025

JEAN BOSCO

Staff friendly

Business Self

4/10

Poor

25 Apr 2025

Kellie

Pool was down and no open breakfast. refrigerator didn’t work.people yelling @ 3:30 in the morning

Leisure Family

4/10

Poor

21 Apr 2025

Asminda

The doors were dirty, like poop dirty, stains that can be cleaned. Stains in the shower, in the ceilings, stains in the bed spreads. The customer service was good. But some of the staff didn't even speak. No pool, when online it said it had it. It was closed for cleaning. The overall feel was that it was an older building. There was also ants like crazy.

Leisure Partner

8/10

Excellent

18 Apr 2025

Tiffany

I

4/10

Poor

17 Apr 2025

Christopher

It was ok, ive stayed at worse! The pool was trash and the hot tub was flagged off! Its definitely a cheap place to stay

Business_and_leisure Family_with_children

10/10

Exceptional

06 Apr 2025

Ashley

Guy who checked me In was amazing! Explained to me the hot tub had a film on it but they didn’t want guests to be worried so they were putting an out of order sign on it but said I could still use it. The next day I was told by 2 different people to get out and I explained what was said to me but they still insisted so I got out. Pool was so nice and warm though so it worked out.

Leisure

6/10

Pleasant

31 Mar 2025

Brian

Want no sleep, come here

Pool was green. My bed was unbalanced. Dog was yapping. W

Friends_and_family Family

8/10

Excellent

19 Mar 2025

Loretta

I was a little unsure at first when my keycard didn’t work & it was really noisy when I checked in but everything was resolved in a timely manner & I enjoyed my stay

Leisure Self

10/10

Exceptional

16 Mar 2025

Marta

Great experience

Leisure Pet

2/10

Poor

15 Mar 2025

Norma

Not Family friendly... Absolutely do not recommend this place..Did not feel safe..Very shady scarry guests.. Don't stay here if you Have kids

Family_with_children

2/10

Poor

20 Feb 2025

Jeff

Hot tub had dirty bubbles, bathroom was dirty

6/10

Pleasant

07 Feb 2025

Verified traveler

Needs attention to detail

Renovations were poorly made. The door frame was not level leaving me feeling uncomfortable. The room was not cleaned well as the microwave and back splash was dirty. In addition, a plastic bottle was found behind the couch.

Self

8/10

Excellent

26 Jan 2025

Lynne

The gal at the front desk was wonderful.

Business Self

10/10

Exceptional

13 Jan 2025

Danisha

Great stay. No complaints

Leisure

8/10

Excellent

25 Dec 2024

JUAN CARLOS

Clean room

Leisure Partner

6/10

Pleasant

23 Dec 2024

David

Quit

Leisure Partner

10/10

Exceptional

16 Dec 2024

Summer

.

Leisure Self

6/10

Pleasant

11 Dec 2024

Kevin

The hotel was decent. Our room 217 was uneven. The floor was warped. So were the cabinets, and it made the fridge crooked. When in the shower the ineven floor made you lean fwd. While showering. Tripped on the floor several times during the nighht. The hitel is sinking and should cost a lit less than what i paid. House keeping once a week or upon request.

Leisure Family

10/10

Exceptional

05 Dec 2024

RUSLAN

Good choice

Business Self

8/10

Excellent

25 Nov 2024

David

Nice parking area

Business_and_leisure Partner

2/10

Poor

17 Nov 2024

sylvian

We would NEVER recommend this property! Upon arrival at check-in no one was at the desk for several minutes to check us in. The worse part other than peeling doors was that our room door WOULD NOT LOCK! Thankfully we stopped and checked before going to breakfast! It infuriated us to know that we left our son sleep in the room as we left to grab take out! We didn't check it that evening when we left!! We checked out immediately and Thankfully found a different cleaner hotel with availability! Disgusting!

waitefa very

Business_and_leisure Family

8/10

Excellent

02 Nov 2024

Erika

The outside looks old and ran down but the rooms are actually pretty nice and somewhat updated.

Leisure Family

2/10

Poor

09 Oct 2024

Verified traveler

N,/A

Leisure Self

2/10

Poor

20 Sep 2024

Daniel

Great Customer Service

When I arrived at the property they did not have a room and could not fulfill my reservation. I contacted hotels.com and they contacted the property for me and thankfully provided a full refund. I am thankful for the help I received and how they advocated for me to process my refund.

Friends_and_family Family

10/10

Exceptional

19 Aug 2024

Jose

Really like it. Definitely would go back again

8/10

Excellent

14 Aug 2024

Verified traveler

Pros > Cons

Overall it ended up being suitable. I’d probably stay again.
A few things I didn’t enjoy…
1 apparently this is a pet friendly hotel which is great I love dogs. But the 2 dogs the were next door to each other having a barking contest all day when their humans were gone was not fun listen to. (They sounded huge not little yappy dogs)
2 the room could have been a bit cleaner. The bed and important stuff was fine. However, the fridge was just grimy on the outside but the inside was immaculate. The restroom was really clean but the hair dryer had what looked like red hair dye all over it. I cleaned it because I didn’t feel it was necessary to call the front desk about and I didn’t want to get blamed for it either.
3 the continental breakfast was very, well don’t count on it to be fulfilling. It was mini mini muffins, juice and coffee. While I didn’t count on that as my food source it came in handy when I woke up at 6 with a migraine and needed a bite to eat so I could take medicine and go back to sleep. (Btw there is a Dunkin’ Donuts close by and found the people there super nice and went there every morning)

So as you can see it had its “cons” but nothing horrible enough to keep me away.

Friends_and_family Family

2/10

Poor

26 Jul 2024

Keaira

Smell really bad , burnt bedding

Leisure Family_with_children

2/10

Poor

15 Jul 2024

Kelly

This place was filthy and smelled!! The hallways smelled like pot half of the time!! My clothes even smelled when I left. There was supposed to be breakfast ( muffins) until 10:00 a.m. Three days in a row I went down around 9:30 and nothing. The only good thing was the front desk clerks were pleasant. I would never had paid $140 a night!! It was even worth $50.

Leisure Self

8/10

Excellent

06 Jul 2024

Carolyn

Okay

Business_and_leisure Family

6/10

Pleasant

19 Jun 2024

Thomas

No wake up calls twice..Breakfast poor quality.No room service for 4 days had to go down and get our new towels.Not acceptable.

Leisure Family

10/10

Exceptional

19 Jun 2024

Nazzie

The staff was great 😃👍

Leisure Partner

6/10

Pleasant

16 Jun 2024

Holly

There was a butter knife holding up our shower rod, there was no console or dresser, just a wide open space. It was odd.

Leisure Family

6/10

Pleasant

16 Jun 2024

Jenelle

Very outdated and not functional. More extended stay not built for function. Full kitchen but no dresser. Bathrooms need updated and repainted.

Leisure Family_with_children

8/10

Excellent

15 Jun 2024

Elizabeth

Great 3 night stay,

We were in Joliet for 3 nights at the Old Canal Days in Lockport as an Art Vendor. This place had excellent guest reception, great breakfast, a pool and allowed my pet for a minimum fee of 10$. Wow it was a great stay! I woul give it 5 stars, but only one fork in the room and no wash cloths. Otherwise, I will still try to make my long trip stays a Main Stay!

Business

2/10

Poor

29 May 2024

Janette

Front desk employees are rude. On my previous stay months ago I was told by management if I arrive (flight) lands past midnight I do not have to get the room for the night before if I am checking in, in the middle of the night and will get a refund so I took that advice for my next stay. When I arrived at 2:30 am this past memorial weekend my flight landed at 1am a front staff was being rude and stating that is not their policy that I would have to come back at 8am to get a room (not sure the difference since it was just a few hours later). I arrived at 8am and the manager and the employee were there and the manager started acting rude and arrogant since he already knew what had happened by the time I got there. He was not being understanding as I was expressing my concerns and explaining what a previous manager told me. He said I can go stay somewhere else and he would cancel my reservation for having an “attitude” which it was not the case since they had the attitude when I approached the desk. I had to apologize to him and tell him I don’t want my reservation to cancel as I had slept in the car while I waited for 8am which he did not care. After I apologized he gave me my room keys and they gave me a dirty room that the shower head was broken and was throwing water all over the bathroom. I will never go back as I travel to Joliet often.

Leisure Self