Name: MainStay Suites Minot Area
Address: 1212 31St Avenue, Sw, Minot, 58701, US

10/10

Exceptional

13 Jul 2026

John Weston

This hotel is above average for the area. I found the room to be clean but shows some wear and tear.
Beds were comfortable. I slept well every night. The staff was very accommodating and friendly. The kitchenette was missing some utensils but I was able to make do . I would stay here again .

Family

10/10

Exceptional

01 Jul 2026

Dennis

All was good, great place to stay.

2/10

Poor

09 Jun 2026

Michelle

Worst stay ever. Had to switch rooms 3 times. Hotel under construction. Rooms are worn down and old. The hotel has an old musty smell. Looked to move to another hotel in the area but Minot was on Shelter in place order and no other hotels were available. Staff and quest definitely on the sketchy side of things. Outside looks great beware of the inside! Window was literally coming out of the wall! Front desk staff asked us to wait until the next shift to see if they could fix it. Forced to stay due to the shelter in place order! Do not recommend!!!!STAY AWAY!!!

Friends_and_family Family

10/10

Exceptional

30 May 2026

Derek

Room was clean and quiet. Its nice to see them putting in new carpet and paint to keep the building in good shape.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Devon

I think the carpet was brand new. Looked like the place was just redone.

Partner

10/10

Exceptional

12 May 2026

Bernadette

The hotel is totally renovated. Each suite has the kitchen with a full fridge that has an ice maker. Bed is very comfortable and lots of choice for pillows. If you miss breakfast hours they still have fruit, cereal, yogurt, coffee, tea and milk available if you prefer to sleep in. Staff is always asking if you need anything just ask. Close to the mall and eating places. We were there for 3 nights and really enjoyed our stay. We would not hesitate to stay here again.

10/10

Exceptional

27 Apr 2026

William

Everything was great

10/10

Exceptional

21 Apr 2026

Anne

Very Clean and very nice people!!

Business

6/10

Pleasant

11 Apr 2026

Daniel

Nice Location, empty liquor bottle under bed, breakfast was limited and ran of eggs and no one filled them

Partner

6/10

Pleasant

24 Mar 2026

Crystal

Room was not very clean - hair in bathroom by toilet, sink & on the side of the shower wall.
Bathroom sink was not wiped down
Very

4/10

Poor

21 Mar 2026

Tori

Needed nee bedding and the hotel was out. Not a restful night without bedding.

8/10

Excellent

10 Mar 2026

Sheila

Clean room

4/10

Poor

17 Feb 2026

Paula

The room was dirty and smelled bad. I asked for a different room and was kindly taken to a new one. It smelled better but wasn’t that clean. The breakfast was terrible with hard rock biscuits and day or two old hasbrown/egg mixture. There is also strange transactions on my visa that I have to call and clear up. This place is not recommended.

Partner

4/10

Poor

01 Feb 2026

Katherine

We checked in at 8:00pm and when we got to our room they were still cleaning it and we had to wait in the hall for 20 minutes listening to two cleaners complaining about having to clean the rooms and they should just mark the last few rooms clean. Numerous profanity was also being used. When we did get into our room the microwave, refrigerator, and bathroom toilet were not cleaned and our rooms was not very clean but we had disinfectant wipes and wiped down everything ourselves.
Then our second night, around 11:30 pm someone was vacuuming in the room above us for about 5 minutes. It was really frustrating.
Luckily we didn’t need to spend a ton of time in our room but it could have been a better experience.

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Rose

Older hotel but it was clean and the staff was friendly. Breakfast available every morning.

2/10

Poor

23 Dec 2025

Marie

Hotel.com advertised pool and hot tub, which the hotel did not have. Hotel and room was outdated, with stains on rugs and mold in the bathroom tiles and in tub. Halls smelled.
When we check in, had to wait 5 mins for someone to come to front desk.
We got to breakfast the next morning at 8am and majority of it was empty. Had to ask food and coffee cups would be refilled. Person at the desk was not very happy to help.
Disappointed for the value we paid to stay in the hotel. Pictures on hotel make this hotel much more updated.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Derek

Room had more than expected, was clean and orderly. Front desk staff was great and very nice and helpful.

Friends_and_family Family

8/10

Excellent

04 Oct 2025

Kim

The location is great. Service was great. Bed was comfortable. Carpets need to be replaced. Starting to look dated. Needs to be refreshed. Health options at the buffet would be nice. For example fruit or yogurt would be nice.

Friends_and_family Friends

6/10

Pleasant

01 Sep 2025

Karen

Carpet in halls in need of replacement. Lacking in toiletries supplied. More breakfast grains like hot and cold cereals and yogurt and fruit would be great

Leisure Family

2/10

Poor

31 Aug 2025

Chris

Found a used bar of soap in the shower there was a bad smell in the room when we walked inside, found the garburator was giving off the smell. There was noodles left in the sink as well. Smelled like someone was smoking in one of the rooms. Wouldn’t stay here again or recommend it to anyone.

Leisure Partner

8/10

Excellent

21 Jul 2025

Ashley

Rooms were nice but front desk staff was often unavailable

Leisure Family

4/10

Poor

30 Jun 2025

Randolph A

I didn't like that there was no house keeping; towels were thin and badly worn. Breakfast was minimal. Space around the bed was tight so it was difficult to access the bed; when requested a better room, we were told the rooms were all the same unless we upgrade for more $.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Larry

Great stay

4/10

Poor

06 Mar 2025

karen

The room itself was stinky, beds aren't queen when you ask for a queen. The bed linen weren't very nice smelling. Smelled like dirty hair. The carpeting in room smelled like toe jams. Not good experience.

Leisure Partner

10/10

Exceptional

31 Jan 2025

Paul

We chose Mainstay for the price, but found it excellent and met our needs well. I especially appreciated the later (11:30) checkout, and they were even flexible enough to give us a little longer. Thank you! The room could be a little bigger for having a kitchen and eating there, but it worked out OK for that. Walls are a little thin for noise, but not terrible.

Leisure Partner

10/10

Exceptional

17 Jan 2025

Lisa

Hotel does offer airport shuttle which is a plus . Walking distance to shopping and places to eat

Leisure Partner

8/10

Excellent

15 Dec 2024

Wyman

Location

10/10

Exceptional

13 Dec 2024

Jaime

Staff was very friendly and ready for us

Leisure Partner

4/10

Poor

02 Dec 2024

Curtis

Affordable and breakfast was good, but over all rooms smelled like smoke, all common area carpets and walls very dirty.

Partner

6/10

Pleasant

01 Dec 2024

Dianna

The duvet was dirty and torn in multiple places. Drapes were falling off and you could see they had attempted to tape them to the wall unsuccessful. When we came forward with concerns about the duvet the front desk clerk was quick to correct the situation and said how embarrassing this was. I give her full credit for her response.

Leisure Partner

8/10

Excellent

12 Sep 2024

dorothy

Stayed 2 nights and room did not get cleaned. One morning breakfast was limited to toast and some kind of egg dish. For the price paid the room was good and nice and close to shopping.

Leisure Partner

8/10

Excellent

10 Sep 2024

Verified traveler

Good room, but the continental breakfast rates an F.

Partner

8/10

Excellent

04 Sep 2024

Marlene

Booked this hotel because it had a full size fridge. Hotel could use some maintenance especially in the bathroom.

Leisure

10/10

Exceptional

28 Jul 2024

Jason

Good place, nice beds, and good breakfast

Leisure Family

10/10

Exceptional

27 Jul 2024

Sarah

Checked in at around 10:25pm and was greeted by friendly staff.
Room was nice and cold, which felt wonderful after being at the hot state fair all day.
Everything was clean. Bed was very comfortable, quiet on the floor we were staying on.
Breakfast was okay, simple—about normal of what you find nowadays.
Would definitely book there again.

Leisure Family

8/10

Excellent

09 Jul 2024

Fernando De La

Need to ask to clean rooms. Common areas look worn down and dirty.

6/10

Pleasant

07 Jul 2024

Melanie

Disappointed

We had stayed here previously but it was very run down this time. Entrance windows so filthy it was hard to see out. Hallways nasty and towels so paper thin it was hard to dry off. Disappointed this trip.

Friends_and_family Family

10/10

Exceptional

13 May 2024

Glori-Ann

.

Leisure Family

4/10

Poor

19 Feb 2024

Larissa

This hotel does not match its rating on Expedia. When we arrived it was far from good. Firstly, was given a room that was not cleaned between guests. The 2nd room was in very rough shape. Ceiling light in the shower was falling out of the ceiling. The tub faucet was loose in the wall. Hot water was minimal. Fan unit made horrible grinding noises. The area is VERY loud with vehicles and upstairs footsteps are disruptive. Will never stay there again.

6/10

Pleasant

13 Nov 2023

Timothy

Good budget hotel in good shopping area

Good budget hotel. Only queen beds available. Little tired looking, but clean, safe and convenient. Right across the street from the mall and close to lots of restaurants. Very limited breakfast and unfortunately the water tastes very chlorinated.

Friends_and_family Family

6/10

Pleasant

12 Nov 2023

Rodney

Shares pool with another hotel that you have to go outside to get too. That is not disclosed on website. Not what we were expecting

Leisure Friends

8/10

Excellent

30 Sep 2023

matthew

Not what I’m use to for mainstays but it worked for a night.

Leisure Family

10/10

Exceptional

10 Sep 2023

Michael

Carpet cleanliness.

The hotel hallway carpets were filthy. That didn’t leave a very good impression on the stay. The rooms were ok as far as cleanliness was concerned but a poor first impression is a lasting one. The carpet in the room was dark so not sure how clean they were.

Partner

10/10

Exceptional

09 Sep 2023

Julianne

The price and being associated with Sleep Inn for swimming. Breakfast was good also.

Business_and_leisure Family

6/10

Pleasant

06 Sep 2023

Molly

Yuck!

This place is really run down. The carpets are gross. The room smelled like a dirty sock. Very disappointing

Friends_and_family Family

6/10

Pleasant

22 Aug 2023

Verified traveler

Hotel was alright, room was big. The shower sucked, no water pressure and water was barely warm

Partner

6/10

Pleasant

21 Jun 2023

Tasha

Not impressed

The hotel was dirty and the carpet severely stained in the hallways. The room had worn out chairs and the bathroom wasn't clean. The maid didn't come to clean the room and i had to call twice to get towels bright to the room.

Partner

10/10

Exceptional

01 Jun 2023

J R

Generous size room

8/10

Excellent

23 May 2023

Gary

.

8/10

Excellent

19 May 2023

Verified traveler

Some good, some not so good.

The easy chairs, one had broken spring, the other had a leg that would fall off when moving it to watch TV, but the place was clean. Breakfast was not bad, but the biscuits were rationed and the sausage gravy was cold. The coffee (a personal taste) did not smell nor taste like good coffee... kind of a scorched taste. Finally the carpeted hallways looked well used and abused.

Partner

6/10

Pleasant

14 May 2023

Elsie

Friendly staff. Nice layout.
Need to clean the floors in the room. They were sticky and need to be vacuumed.

Leisure Partner

4/10

Poor

02 May 2023

Nigel

Definitely not a 4-5 star hotel.

Leisure Family

8/10

Excellent

29 Apr 2023

anita

MainStay Suites

it was a quiet room area but close to the desk; the amenities included refrigerator and stove and microwave so one could cook, and price was reasonable

Business

6/10

Pleasant

23 Apr 2023

Lisa

The beds were super comfy. Fresh cookie in the afternoon. Fresh fruit offered throughout the day. Breakfast was sad. First day they offered two things, a burnt omelet and sausage. No toast. Truck didn't come? Second day had toast but the food looked yucky. Wouldn't stay again.

Leisure Family

4/10

Poor

13 Apr 2023

David

Great location. Needs upgrade

Leisure Family_with_children

4/10

Poor

14 Mar 2023

Chad

Woman checking us in was miserable and unfriendly. Same woman checked us out, same story…miserable. Tv wasn’t working properly, she said she’d send someone to take a look. No one showed up. Safe in the room didn’t function properly. No maid service for duration of stay. Pillows were lumpy.

On the upside, the breakfast was good. Hotel was quiet.

It’s doubtful I’d book again next time.

Leisure Family_with_children

10/10

Exceptional

13 Mar 2023

Danna

Our stay at mainstay was great! The rooms are very spacious which was perfect as there was 4 of us! Full size fridge, microwave etc so that was fantastic! Would definitely stay again!
One note, you have to leave hotel to use the pool/hot tub. We would have but it was an insane blizzard so we couldn’t/didn’t but just a heads up.

Leisure Friends

2/10

Poor

27 Feb 2023

Jackelyn

Booked, got to the hotel to book in and was met by a miserable customer service rep who claimed Expedia can’t tell the difference between clean rooms and dirty rooms. Then was snarky when she said they had no rooms available. I said I had booked and it was non-refundable. I promptly left and contacted Expedia for a refund. Terrible service!!

Leisure Friends

10/10

Exceptional

16 Feb 2023

brian

Check in was excellent.

Business Self

10/10

Exceptional

12 Feb 2023

Verified traveler

It's a win!

Clean, comfortable, great location, friendly staff.

Friends_and_family Family

4/10

Poor

16 Jan 2023

Amanda

Our room had old garbage in two of the three receptacles in the room. The kitchenette had old food stuck in the microwave as well as on the stovetop. The carpet had not been vacuumed. The staff simply handed me the room keys and said, “You can go.”
BUT, the room was relatively inexpensive, so I guess we got what we paid for.

Business Family

10/10

Exceptional

28 Nov 2022

Cindy

Great hotel

This was a great hotel! Right beside the mall and great restaurants. It was very clean and spacious. The hot breakfast was delicious!

Partner

6/10

Pleasant

28 Nov 2022

abby

Bed was clean, but light switches, floors, etc dirty.

Leisure Partner

2/10

Poor

26 Nov 2022

Dakota

Horrible

Carpets in hall were filthy. Walked into hotel room smelt like every spice in the pantry. Hotel room floor had debris it was not vacuumed. Kitchen sink had lettuce in it. Fridge wasn’t even clean or wiped down. Bathroom flooring was wrecked holes in wall bathtub was dirty. Toilet has feces debris in it could tell it was not cleaned previously!!! I don’t know where or who rated this hotel it does not deserve the rating that was stated

Friends_and_family Friends

10/10

Exceptional

18 Nov 2022

Danelle

Breakfast bar was terrible, dry bread, juices were out fridge was empty. Very limited choices

Leisure Partner

2/10

Poor

18 Oct 2022

Cameron

This property is in need of repair and absolutely filthy. In 4 days I never saw a maid or a maids cart anywhere in this hotel. The hallway carpets are the filthiest I’ve ever seen in a hotel. Dead bugs in entryways for 4 entire days. Not sure if the hotel owns a vacuum. Leak in ceiling near lobby with a bucket and hose hanging down. Water shut off for an entire day to repair leak so no showers or use of toilets. Rooms smell of smoke and not sure what else. No cups, shampoo or lotion. Breakfast is horrible. Stay elsewhere. So disappointing.

Leisure Partner

8/10

Excellent

11 Oct 2022

Michele

Location is nice. Close to mall. Staff are wonderful and helpful.
The room was ok.

Leisure Family

8/10

Excellent

22 Aug 2022

Crystal

Check in was wonderful!!

Check in was wonderful! Staff very friendly! The only thing that was disappointing was the room was dirty! The floor had food and crumbs, there was dirty dishes, and the fridge has not been wiped down. Beds were comfy

Friends_and_family Family

2/10

Poor

08 Aug 2022

Laurie

Did not say upon booking on Expedia hottub was not on property - told upon checkin just out the back door - ya right .. try across the road , back door , mile down hallway to public water park .. no thanks never again booking there

Leisure Family

10/10

Exceptional

20 Jul 2022

Verified traveler

Very friendly and helpful staff!

Friends_and_family Family

10/10

Exceptional

19 Jun 2022

Deborah

Very clean, comfortable beds and quiet!

Partner

6/10

Pleasant

08 May 2022

Mary

I had called Mainstay Suites to get a handicap room. It said it was handicap room but getting in and out of the shower was hard. My sister also had a handicap room and hers was a walk-in shower!

Leisure Self

10/10

Exceptional

27 Mar 2022

Jaymi

I had misread the ad for this place, thinking there was a pool on the property. There isn't, it's at the hotel next door, but the person at the front desk asked if we wanted to go at check-in before either myself or son mentioned it.

Leisure

10/10

Exceptional

06 Mar 2022

Richard

Clean and comfortable

Clean and comfortable, room was spacious and kitchen area was well appointed. Great hot breakfast provided.

Partner

8/10

Excellent

04 Mar 2022

anita