Name: Rodeway Inn Rapid City
Address: 1313 N Lacrosse St, Rapid City, 57701, US

4/10

Poor

22 Jul 2026

Katie

When we got to check in (about 8pm), we stood there waiting for 5 minutes talking before ringing the bell to get checked in since nobody had come to the front. The guy was just chilling around the corner. The room was fine, appeared clean. The pool was disgusting. It was cold, had things floating and things settled on the bottom. Went back to the room only to find out there had been a dead body found there 4 days before! WHY ARE THEY STILL OPEN???? I was so disgusted, we packed up and left. Didn't even try for my money back (although I wish I would have); just put my room card down on the counter and walked out.

2/10

Poor

20 Jul 2026

Cindy

As soon as I walked into the building I was disgusted. It smelled terrible, there was trash everywhere, and it is very outdated. It’s so bad I walked in and canceled my reservation. Do not stay here. It’s disgusting.

Partner

2/10

Poor

20 Jul 2026

Audian

The hotel is filthy. My room smelly like it had been smoked in for decades, not one-off instance...it will take new carpet, paint, and beds to remediate.

The vanity light wasn't operational (and the light switch for it looked nasty), the front desk attendant said he would have someone look at it, nobody came. The door to the room requires your full body weight to open or shut it.

I'd rather sleep in my car and use a gas station bathroom than stay here again.

Family

2/10

Poor

19 Jul 2026

Scott

Room was dirty. Previous guests socks by the bed, floor wasn't vacuumed, old bar of soap in the shower, shower curtain was nasty.

Self

2/10

Poor

18 Jul 2026

Kyaw Buay

It terrible hotels, the smell is horrible and it not clean at all. The smoke detector was off. The only reason we stay is because we book 5 room and there was no refund so we have to choice but to stay. I book on Tuesday night on July 15 and the next day, I saw on the news that one person was found. Never again in my life will book this hotel again.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Joel

Unfortunately, I caught them during a bad time. A disgruntled ex-employee apparently had cut the WiFi on their way out. On top of that, they were slammed with visitors so the rooms weren't ready on time. But the staff was very friendly and accommodating.

Self

6/10

Pleasant

17 Jul 2026

teri

Well there weren’t any washcloths in the bathroom , only conditioner no shampoo and the dirty towels from prior guest still hanging behind the door. I seem to have excellent taste in picking bad choices as turns out according to the news a hotel at this same address had… you know I’ll let you just look it up.

Business

2/10

Poor

16 Jul 2026

Susan

Never visit this hotel. It was the worst visit I have ever experienced. When I explained the situation to the Expedia employee he called it a haunted house. A haunted house my nephew was afraid to go back into
To start when I checked in the staff was rude and the hotel smelled like mold. I was told it was h see new management. Management that left at 9 pm the first night and never returned. When we got to our room only half the lights in the room worked. We also asked for a fold out bed only to find out the room was so small we couldn’t open the couch.

We tried the pool and discovered there were no lights or electricity in the pool area. The bathroom was a bucket with no door. There were chemicals and tools laying around everywhere in the pool area

2nd day after returning from our adventures we were met by cops in the tiny lobby. There was an active murder investigation going on in the hotel. Someone found a dead body in the basement.

The cops would not let more quests check in which made sense since they arrested management. We were told we didn’t have to leave but who wants to stay with a dead body. Other guests were not able to check in for the night at all. There was no way to check out as there was no staff.

Family_with_children

2/10

Poor

12 Jul 2026

Nickolas

We showed up to the hotel later in the evening after a long day if driving. No one was at the front desk and nor did anyone answer repeated calls to the number left on the desk to call for assistance. We were leaving the property to find another accommodation, when we spotted an employee cleaning the pool through an window and knocked to get their attention. They hardly acknowledged our presence as they checked us in. After carrying our children and belongings up, it was apparent that the room was unclean and had a horrible odor. There were stains on the sheets, walls, sink, tub, and bathroom linens. The coffee in the lobby the next morning had the smell and texture of sludge that had been made hours or even days before hand. The single serve coffee maker in the room did not work (no power upon plugging in and attempting to brew). Speaking of the morning...THERE WAS NO BREAKFAST OF ANY SORT DESPITE THE LISTING ONLINE STATING THAT THERE WAS! The ice machine was broken with the solution being a small countertop model in the lobby that produced about 12 cubes every hour and would not produce more unless emptied. There was also no one at the front desk in the morning when we checked out. I would sincerely recommend that the details of this hotel be adjusted to correct certain details about the property (i.e. no breakfast when it says there is some) and that no traveler book this property without a serious overhaul being done to how they conduct the business.

2/10

Poor

09 Jul 2026

SEOKHWI

I am extremely disappointed with the customer service at this property.

The official check-in time is **3:00 PM**, and I arrived around **4:00 PM**. However, there was a note saying the staff would be away for lunch until **5:30 PM**, with a phone number to call in case of an emergency. Since I was simply trying to check in during the published check-in hours, I called the number.

When the female staff member came out, she looked visibly annoyed, said \"horrible\" because I had called while she was eating, and treated me as if I had done something wrong. As I was leaving, she even asked, \"Is this an emergency?\"

Checking in during the property's stated check-in hours is a basic service, not an emergency. If the property cannot provide check-in until 5:30 PM, then the check-in time should not be advertised as 3:00 PM.

This was one of the rudest and most unprofessional check-in experiences I have ever had. I expect Expedia to address this issue with the property.

Family_with_children

4/10

Poor

09 Jul 2026

Thomas

We waited 30 minutes for someone to check us in. Called the number 3 times no answer. Someone that lived there did help us to a room. First one smelled like wet dog. Second one was clean. No real ice machine just a small one. Got there at 830 pm and finally checked in at 10 pm. They had a housekeeping hiring sign. The lady did say it was her and one other lady doing rooms.

Partner

4/10

Poor

09 Jul 2026

Alicia

There was no staff around ever. I waited 20min to check in. When I was calling the front desk/phone number that was posted at the front desk no one answered. My key cards stopped working. There was no one at the front desk to replace them and when I called the number no one answered. Luckily we found a physical key hanging in another rooms door and were able to use that to get in our room. I was holler down the hallways too and there was no response.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

ShanaLe

No breakfast, but overall it was a great stay!

Friends_and_family Family

2/10

Poor

06 Jul 2026

Steven

Upon arrival at 10:15 PM, no staff personnel was present, but a sign was on the counter which said: \"Front desk is closed for fireworks. Be back at 11:00 PM.\" Three customers waited in a very small, two-seat lobby for 45 minutes for an employee, who was outside with men discharging fireworks ON the hotel parking lot! No one ever answered the hotel phones. We tried calling and even contacted Choice Privileges - who also couldn't get anyone to answer. Upon the employee's arrival to the front desk at 11:00, no apologies were given to customers for our need to wait 45 minutes. The room was semi-clean and it was quiet after the fireworks. However, our non-smoking room reeked with cigarette smell. There was no elevator (we were on 2nd floor), no continental breakfast (although advertised), no hair dryer, no coffee, no iron, no hangers, and the ice machine was broken.
When I asked what the problem was concerning the condition of rooms and staff help, the employee said she was the only one working. This was one of the worst experiences we have had with hotels.

Friends_and_family Family

2/10

Poor

06 Jul 2026

David

Dirty and stinky. Bought air freshener didn't help. Had to leave and find s different hotel.

Family_with_children

8/10

Excellent

05 Jul 2026

ROWENA

Dog urine smell and Muggy

2/10

Poor

05 Jul 2026

Christopher

1. Stayed in room 207. Washroom had a broken shower curtain rod.

2. Shower and sink areas had long black hairs all over the surfaces.

3. For 4th of July the staff / check in women had their boyfriends in the parking lot and were throwing and lighting firecrackers and fire works in the parking lot central drive area, approx 10 feet from guests vehicles. They did this for about an hour causing an ignition / fire hazard. The boyfriend tells me to make sure I leave a good review.

Please let me know if you would like video of them lighting the fireworks as well as the mess in the parking lot the next morning. I have that video.

Self

4/10

Poor

05 Jul 2026

Christa

I would not recommend staying here, especially during 4th of July weekend. There were fireworks exploding in the hotel parking, right outside our room's window until nearly 11PM, while they advertise \"quiet hours\" (at 9PM), that was not the case. Staff at the front desk was very rude and it took nearly 20 minutes to check in. Our room was definitely not one of the remodeled rooms and was pretty dirty. One positive: the AC worked and the bed were comfortable, but not enough pillows.

Partner

4/10

Poor

03 Jul 2026

Kathryn

The necessities are there but overall structure in pretty rough shape. Needing a lot of updates and repairs.

Family_with_children

2/10

Poor

03 Jul 2026

Ivan

The hotel smelled horrible, and the room smelled worse. I couldn’t pinpoint what the smell was from. I thought it might be from smoking, but it was so much worse. It affected my breathing and in the morning you just felt filthy. Just from having our suitcases in the hotel for one night caused our van to stink for at least 3 days afterward. Shower curtain was broken and barely stayed in place. Initially the staff seemed a little off, maybe they had a rough day, but later they completely disappeared. In the morning we got up to have breakfast which was advertised was included on the hotels.com app, pictures and all, but we couldn’t find it. I went to the front desk to inquire and nobody was there. There was just a sign with a phone number to call for assistance. I called the number continuously for roughly ten minutes and nobody answered. It rang at the front desk, but nobody was there. There was a hotel map on the counter and a room scribbled out with black sharpie. If you looked closely, you could read under the sharpie “breakfast area” the room in question had a sign “private” on it. I knocked and no one answered.

Once in the hotel I realized all the app photos were doctored to appear nicer than reality.

Horrible hotel, filthy, stinky, service nonexistent, falsely advertised amenities, I will never recommend it even as a last resort.

Do Not Book!

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

patricia

there was no food to eat, even tho breakfast was listed on the motel guide, I had to cattch a plane early and did not eat until 1 pm. Not happy, pretty hungry...

Family

2/10

Poor

29 Jun 2026

Raylene

Arrived at hotel to find out they canceled my stay due to no one to clean rooms. They did refund my stay but the inconvenience of having to find another place to stay was frustrating.

Pet

2/10

Poor

29 Jun 2026

Christopher

Nothing.

Family_with_children

10/10

Exceptional

28 Jun 2026

Thomas

Great staff. Great location.

Self

4/10

Poor

26 Jun 2026

Laura

Horrible experience, by the time we arrived to the hotel .. there was no staff, the person there helping us was another guest from the hotel .. we reserved 5 rooms and they only had 1 , they open the door of another guest trying to give us his room at the end they made us .. 5 families, stay in 3 rooms , the rooms where dirty , and they stank so bad , they open the room of one of us at 11 pm looking for some one . And the next day there was no one there to help us get proper rooms .. we had to leave and get another hotel.

Family_with_children

8/10

Excellent

25 Jun 2026

Richard

All was good

4/10

Poor

24 Jun 2026

Olga

We were 5 familias that had 3months reservetion and when we got there the reservation were cancel.they put us in 3 rooms they smell very bad, the room were not clean,restroom were nasty. Eramos 5 familias que aviamos reservado 3 meses y cuando llegamos nos avían cancelado. Nos pusieron en 3 cuartos Los cuartos olían bien feo,los cuartos estaban sucios,los baños bien horibles. No lo recomiendo.

Family_with_children

2/10

Poor

24 Jun 2026

Melissa

Staff is rude

Partner

6/10

Pleasant

23 Jun 2026

Arie

Room substandard for cleanliness. Recently renovated but toilet wobbled, was almost locked out of room. Lock worked but strike plate was loose and caused the door to jamb. I would stay again but only at low pricepoint

Partner

2/10

Poor

22 Jun 2026

Lisa

Never got my room. Overbooked

Self

2/10

Poor

22 Jun 2026

Martha

DONT! They were overbooked by 9 confirmed reservations! The same thing happened the night prior, and they did nothing to prevent it from happening again! Only to arrive at the hotel and realize I had no room, after I had pre-paid and had a confirmed reservation. Causing me to find a new hotel at 9:30 pm at night, yeah, not okay. Save yourself the headache, don't go here. Another hotel guest and I ended up at a hotel about a block away, and got much better accommodations for just a few dollars more. Felt safe at the new location. Go someplace else.

Self

2/10

Poor

21 Jun 2026

jamie

Never actually checked in! Couldn’t find staff to check in!! Smelled horrible and zero communication from them!

Family_with_children

6/10

Pleasant

21 Jun 2026

Wanda

Close to a variety of things to do

Partner

6/10

Pleasant

21 Jun 2026

Stephen

We arrived and had pre requested a ground floor room but none were ready so we eventually took a bigger room on the first floor which was decent the hotel needs some renovation but overall the stay was ok

Partner

6/10

Pleasant

19 Jun 2026

Bruce

Continental breakfast was included in price but was not available. Must have been served on a different continent. No staff around in the evening or early morning.

Family

10/10

Exceptional

18 Jun 2026

Manohar

Everything was great and the manager was very helpful and pleasant. Problem was with the Coffee Maker in the room as it was missing the coffee sliding tray to put in the coffee. There was no one at the front desk at 7 am.

2/10

Poor

16 Jun 2026

Jun

They called me like 3 pm on the day I'm staying there that the room is not ready so I had to find somewhere else.

2/10

Poor

16 Jun 2026

Cindy

Our flight got delayed due to weather, I called hotel to tell them we would be checking in late. They said that was fine. So when we did arrive at hotel, they had giving our rooms away. So they got paid for our 2 rooms twice. They refused to give us a refund. Poor way to do business. I would never recommend this hotel.

Family

4/10

Poor

08 Jun 2026

Amiee

Staff not always there, just a note to call them...but I found that they don't always answer. Vent fan in bathroom was full of dirt, shower curtain was dirty, weird fixture by sink w very sharp edges. Loud people and street noise all night. Absolutely didn't feel safe and got 0 sleep.

Family

6/10

Pleasant

05 Jun 2026

France

The poor manager had staff not show up, so was overloaded. But she was still kind and helpful to us. The hotel is very basic. Nothing fancy and a bit old. But seemed clean and mostly in good repair.

Partner

8/10

Excellent

05 Jun 2026

Dayna

It's an older hotel that could use some updates, but our beds were comfortable, the air conditioner worked & the room was clean. Good value for what we paid. The staff was helpful & kind.

Family_with_children

6/10

Pleasant

27 May 2026

Elizabeth

Bedding was dirty, no shower curtain, staff wasn’t very polite

Partner

10/10

Exceptional

05 May 2026

Trenton

Had an interesting stay love it here

10/10

Exceptional

05 May 2026

Gloria

Front desk clerk was very helpful. We fid not have an accessible room as requested but had first floor. Ice machine was broken, and i was really looking forward to a cold drink after a day of driving.

Partner

10/10

Exceptional

26 Apr 2026

Trenton

Staff is so titally helpful

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Trenton

Love the vibe

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Trenton

Everthing has bwwn ans i fine

10/10

Exceptional

20 Apr 2026

Trenton

Very pet friendly my baby loves the staff

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Trenton

Love the friendly atmosphere

2/10

Poor

09 Apr 2026

William

It was under new manager the tv didnt work the first 2days of being there they were pet friendly staff was very nice

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Trenton

My Pet loves the management soo much they are super great!!

Friends_and_family Family

2/10

Poor

03 Apr 2026

Takhir

Staff was drunk and t is not a good place to stay. Left and never got

10/10

Exceptional

27 Mar 2026

Trenton

Is great, location and staff are great

8/10

Excellent

22 Mar 2026

Lindsay

Absolutely loved the staff! Very helpful and accommodating

10/10

Exceptional

20 Mar 2026

Trenton

The property managers are the best!! Definatly makes things more comfortable

10/10

Exceptional

19 Feb 2026

Todd

Yes very clean
Friendly staff
S
Spacious rooms

Self

8/10

Excellent

15 Feb 2026

Eugene

The room was clean, the bed and pillows were comfortable, and the strong shower waterflow was an awesome bonus!

Friendly desk clerk, helpful.

Pool was down but it wasn't a deal breaker considering the great price, especially if you're just looking for simple lodging.

Business_and_leisure Family

10/10

Exceptional

13 Feb 2026

Eric

The staff was really good.They just started new management getting the kinks out.But they were so helpful,and took of issues.I would stay there again and the rooms were great

10/10

Exceptional

01 Feb 2026

Shannon

Nice workers

10/10

Exceptional

01 Feb 2026

Shannon

Room was nice and clean

Friends_and_family Friends

8/10

Excellent

25 Jan 2026

Neal

The room was good

10/10

Exceptional

05 Jan 2026

Raymond

Clean

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Gary

Staff was very nice

Leisure Family

8/10

Excellent

16 Nov 2025

Becky

Our room was very clean, which is the number one thing we look for in a hotel. The staff was very accommodating, especially with a few issues
concerning the extra bed in our room.
.

Leisure Family_with_children

8/10

Excellent

09 Nov 2025

Belleza,

Good

8/10

Excellent

18 Oct 2025

Sharon

poll was fun for the kids

Leisure Family_with_children

10/10

Exceptional

18 Oct 2025

Sharon

Pool time was fun and you could see that they were working to upgrade the facility. The staff were pleasant and accommodating.

Leisure Family_with_children

10/10

Exceptional

07 Oct 2025

Thomas

Great stay

Moody the front desk clerk was amazing and very accommodating to whatever needs I had! Willing to help and do anything!

Self

2/10

Poor

07 Oct 2025

Ralph

My room was infested with small flying insects.

10/10

Exceptional

02 Oct 2025

Gena

This motel reminded me of ones we used to stay in when I was a kid. Nice young couple managing the property. Not plush but everything I needed after a long travel day.

Leisure Family

6/10

Pleasant

12 Sep 2025

Dacia

They were renovating when we were there but it was decent stay. Dated, but curious to see the renovation. We didnt mind it

Leisure Family

8/10

Excellent

10 Sep 2025

Jamie

The people working there were terrific! We were in the pool at night so they turned up the heat for us.

It appears they are repairing the walls, and updating items. Our room looked really nice. We did see a mouse, though, which is the reason for the 4 stars. If you stay here do not leave food out.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Jolene

Hot tub and pool

Business_and_leisure Self

10/10

Exceptional

19 Aug 2025

Mavis

The staff was really nice and friendly
The room we stayed in the rug was sticky one of the beds needed some cleaning but other then that everything was very good

Business_and_leisure Partner

2/10

Poor

11 Aug 2025

Demetrios

First impressions is a giant dumpster in the parking lot. Walk into my room only to find ripped sheets with cigarette burns in covers, dirty floors oh and the smell in my room was relentless. I purchased air fresheners at dollar store to make my stay tolerable. The pool was ice cold and had so much chlorine it burned my eyes the moment I jumped it. If I hadn’t prepaid I would have turned around and walked out after seeing the terrible conditions of the property.

Leisure Friends

6/10

Pleasant

28 Jul 2025

Sharon

Not what I booked

I paid for 2 suites with 2 queens and a pull out couch in each room and one room did not have a couch.

Friends_and_family Family

8/10

Excellent

26 Jul 2025

Linda

Easy to find

Leisure Friends

2/10

Poor

11 Jul 2025

Nicholaus

Loud at night, no hot water *but luke warm.

2/10

Poor

11 Jul 2025

Verified traveler

Keep driving - don’t stay here

Yuck. Generally old and icky, bathroom door doesn’t shut, carpet felt damp all over, mold in bathroom, did not feel clean at all. One of worst places we have stayed

Friends_and_family Family

6/10

Pleasant

01 Jul 2025

Alicia

2.5 star hotel for 4 star price

Average hotel 6/10 quality for about $80 more than it should have been.

Friends_and_family Family

2/10

Poor

30 Jun 2025

Emily

Disgusting. Every sheet and piece of fabric had stains on it. Somewhat thankfully, there was a washer and dryer on site. Sucks to have washed the sheets at my own expense, but the mattresses underneath the sheets were much worse... Pee stains, blood stains, you name it. Mold even from no one cleaning said stains. Absolutely do not recommend. And the audacity to charge an extra $150 deposit incase of damage?! The room is already damaged!! I probably left it in better shape than what it was before I showed up. Pool wasn't open either, but so glad it wasn't. I can't even imagine that state of the pool if the rooms looked the way they did.

Leisure Family_with_children

4/10

Poor

24 Jun 2025

Sabrina

Didn’t even stay in the room because the smell of smoke was so thick and I didn’t want to be charged the $250 smoking fee.

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Matt

Nice place, excellent desk staff.

Business Self

6/10

Pleasant

09 Jun 2025

Sharon

Our suite wasn't really a suite, but the price made up for that. The pool and pool areas was very nie, but no towels available.

Leisure Family

2/10

Poor

07 Jun 2025

alexei

Cigarette smell. Windows dont lock. Clogged bathroom drain. For 160 a night I expected a little decency

Business

2/10

Poor

23 May 2025

Lea

Dirty room, carpet not clean, old run down furniture

Leisure Friends

8/10

Excellent

20 May 2025

Phillip

It says no smoking but you could smell smoke coming from the rooms in the hallways. The people staying here were very uneducated and poor.

Leisure Family

10/10

Exceptional

09 May 2025

Heather

Good place for the price that accepts dogs.

Leisure Partner

4/10

Poor

17 Apr 2025

Adam

Okay stay for the price

8/10

Excellent

28 Feb 2025

Amber

It was in the business part of town and very convenient

Business_and_leisure Family_with_children

4/10

Poor

20 Feb 2025

Jerik

Little Ghetto

Felt a little ghetto. But a hotel is a hotel.

Partner

10/10

Exceptional

19 Feb 2025

Robbee

Good times

Self

4/10

Poor

16 Feb 2025

kevin

our bathroom had not been cleaned when we entered the room floor needed to be vacumed need to do abetter job on cleaning

Leisure Partner

10/10

Exceptional

12 Feb 2025

John

Staff was very professional! Room was clean!

10/10

Exceptional

09 Feb 2025

Edem

I like it

Business

2/10

Poor

08 Feb 2025

Verified traveler

Not the best.

We couldn’t get a refund, we only stayed for a few hours, there was stains and holes in the sheets and comforter.the drain didn’t work and the window didn’t lock. We found bed bugs and we both got bite up. They told us they did and inspection and found nothing, even with video proof.

Partner

2/10

Poor

02 Feb 2025

Shawn

Do not stay here!!!!!!

Room was dirty the blanket on the bed had stains on it and the sheets had looks like dried blood. Heater was broken and filter was dirty. Carpet was so old it was bunching up on the floor. Found cockroaches crawling on the nightstand. Front desk person was never there had to wait 15 outside until she woke up to let us in. Told the front desk of the cockroaches I found I even put them in a tissue and handed it to the manage. He stated we spray every month this made me sick know they have probably had this problem for quiet a while.

Friends_and_family Family

2/10

Poor

21 Jan 2025

Marie

don't do it

wrost place I've ever stayed in

Friends_and_family Family

2/10

Poor

14 Jan 2025

Stacie