Name: Days Inn by Wyndham Rapid City
Address: 1570 North Lacrosse St, Rapid City, 57701, US

10/10

Exceptional

30 Jul 2026

Lori

Close to the freeway and close to everything. Nice swimming

2/10

Poor

30 Jul 2026

EDUARDO

Worse hotel I ever stayed at.
I wanted to leave but I was with others. When I checked in they gave a room did not have a king size so they gave me one with two queens that had sofa with holes in it.. I complained so they gave me a different room, they did not have shampoo, closet with not hangers, not drawers to put your clothes in, no chairs to put your suitecase , door in the bathroom did not close and it seems it was cracked and the fixed it by putting screws, sink was rusted and dirty..breakfast was a joke, not milk, not bowls for cereal, not scrambled eggs, this is horrible experience and I will never consider this hotel chain.

4/10

Poor

30 Jul 2026

Randy

The room had everything (a/c, hot shower, clean towels, etc.) but everything else was extremely dirty. The free breakfast was the worse I ever experienced.

4/10

Poor

27 Jul 2026

Bethany A

This hotel and experience was just “meh.” Our room smelled like it was once a heavy smoking room and they tried to cover it up with a gross smell. The carpet was stained and I didn’t want to step on it with my bare feet. The pool was ok. It was warm, but nothing special. Breakfast consisted of hard boiled eggs, cereal and waffles. There are tons of places to stay in Rapid City- if I were to do it again, I’d choose somewhere else.

2/10

Poor

25 Jul 2026

Todd

Yes

2/10

Poor

25 Jul 2026

Lantz

Absolutely disgusting, and as for breakfast, it’s make yourself a waffle

2/10

Poor

24 Jul 2026

Shanda

Room was disgusting, staff was not friendly and slow

6/10

Pleasant

24 Jul 2026

Jonathan

The hotel is dated, but it was decently clean. Mattress was comfortable. Grout was broken. Floor is stained. Wall paper peeling. The breakfast was waffles and hard boiled eggs that didn't have tongs so children were rifling through them with their fingers. There was cereal but no milk. This was the entire breakfast.
The pool worked but there was only one light (I checked the switches), so it was very dark inside.

4/10

Poor

21 Jul 2026

Maria

No elevator,the breakfast consisted of a few donuts,some cereal,coffee no juice.

Friends_and_family Friends

4/10

Poor

20 Jul 2026

Paula

The room was stinky and dirty. Floors had clearly not been vacuumed and the bathroom floor was pretty grimey. There was a big red stain on the floor in front of the TV and random blue paint in the TV stand and ort was smarter ask over the little table. There was no vent in the bathroom so there was mold growing on the walls and ceiling. There aired conditioner blew cold but was filthy. We all woke up with headaches ever day. We would have gone elsewhere if we could have found a room available. We would never recommend this hotel or stay there again.
Oh and breakfast was a joke. They had waffles and 2 kinds of cereal and bread for toast, but no peanut butter or anything, just a communal jelly.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Patsy

The cleanliness was poor,the walls had stains and looked like food particles on them.The bathroom toilet seat was taped and had scorched marks on it.I had to ask for towels and for my garbage to be emptied. No garbage can in bathroom had to take personal items to the only can in the main area in the room.

Self

6/10

Pleasant

16 Jul 2026

James

We had the handicap excessable room so I am not sure about the other rooms but our room had a stained sofa and it didn't look like it was in very good repare. The main desk and the rest of the main part of the hotel looked ok though. The beds and bathroom were also clean so we appreciated that. It just wasn't in great repare. But it did have some nice space.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Alphonso

good

2/10

Poor

14 Jul 2026

Kathleen

Multiple night stay during recent holiday. Very pleasant staff member at check in. Staff for remainder of stay very unhelpful. Breakfast offerings were lacking. All selections geared towards children. It appeared that staffing was inadequate as there was no housekeeping for part of our stay. Multiple requests for pillows & other items went unfulfilled.

Partner

6/10

Pleasant

12 Jul 2026

Gabriel

Staff were great, very helpful. Beds were very comfortable and our family room was a great size.
Maybe not the best pre clean before our arrival and hot water took a long time to come to us at the end of the wing, although once on it was fine.
Property A bit dated but overall a comfortable stay.
Thanks for having us

Friends_and_family Family

2/10

Poor

10 Jul 2026

leysi

Habitaciones asquerosas, paredes sucias, sabanas manchadas, toallas rotas, pisos manchados, desayuno pobre, cafe y donas.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Arianne

My experience at this hotel was extremely disappointing. From the moment we walked into the room, it was obvious that it had not been properly cleaned. The floors were dirty, the bathroom looked unsanitary, and there were stains on several surfaces. The overall condition of the room gave the impression that cleanliness was not a priority.

We expected a clean and comfortable place to stay, but unfortunately, that was not the case. It is unacceptable to pay for a room in such poor condition. Cleanliness should be a basic standard for any hotel, and this hotel failed to meet even that expectation.

Sadly, I cannot recommend this hotel, and I would not stay here again. I hope the management takes this feedback seriously and improves its cleaning standards so future guests do not have the same experience.

Friends_and_family Family

2/10

Poor

10 Jul 2026

leysi

The hotel needs maintenance; the rooms are dirty, the beds are disgusting, the sheets are stained, the towels are torn, and the bathrooms are dirty. Breakfast consists of only coffee and donuts.

Friends_and_family Family

2/10

Poor

10 Jul 2026

diana

The toilet seat was loose and almost falling off. The light in the bathroom kept shorting out. The room smelled musty. One of the laundry room dryers did not work properly. The front desk was pleasant but inefficient. When I got there I asked for our towels and beds to be changed every day and was told sure no problem. One day not even the towels were changed and I had to go to the front desk several times to finally get clean towels. Generally the staff was nice but the place was not well run and it was not a good experience for us on our vacation.

Friends_and_family Friends

4/10

Poor

09 Jul 2026

Carol

Tv not connected 2 nights had desk clerk to fix it ,Hot water was mostly nonexistent, continental breakfast was a joke no coffee no bread refilled ,hair on tub on arrival ,however desk clerks very kind helpful

Friends_and_family Family

2/10

Poor

08 Jul 2026

Randall

Floor was filthy, mold in the air conditioning vents! Security lock was busted, missing tile in the bathroom and wallpaper coming off the walls

Friends_and_family Family

2/10

Poor

07 Jul 2026

Brian

Room was filthy, blood stains on carpet and refrigerator not working. Avoid this hotel

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Thomas

The room could have been cleaner. They were stains on the floor. I told the housekeeper. He said that they were short staffed. I enjoyed the pool. The bed was comfortable. I told them about the tub dripping water. They have a small breakfast. I had cereal, an apple, and waffles. The staff were helpful. The air conditioner worked great. The parking was good too.

Self

4/10

Poor

05 Jul 2026

Joseph

We stayed there three nights in two different rooms. One room was cleaned once and the other room was not cleaned at all. On two of the nights the room keys didn't work. We asked for help regarding room cleaning and were told by a frustrated employee (a short, blond lady) who had just come on duty that she didn't have time to deal with the problem. As with the other associates, she wasn't wearing a name badge. The continental breakfast barely ranked as meager at best and we didn't see anyone who might have been assigned to the area. The pool and rest room were disgusting and poorly maintained. We never did see the bottom of the pool during our visit. (I have owned five homes with pools so I understand proper maintenance.) The rooms needed updated with peeling wallpaper, etc. The bathrooms were an accident waiting to happen. The toilet was just over a foot off of the floor with no safety bars to help you get up and down. The step up into the bathtub was ~18 inches off of the floor and a challenge to get in and out safely. It had one low safety bar that was broken off. We loved our visit to the Black Hills but the Days Inn on Lacrosse is not the place to stay.

Family_with_children

10/10

Exceptional

04 Jul 2026

Brian

There could be more breakfast offerings.

2/10

Poor

04 Jul 2026

Lena

Air conditioner was full of dust, room wasn't clean and mold on wall in bathroom. Room was botcleaned prior to our arrival. Spots on mattress pad appeared to be from bed bugs. However the lady working the front desk was very apologetic and as helpful as she could be.

Family_with_children

2/10

Poor

03 Jul 2026

Kari

Roach in the first room. They moved us to a new room and it was even worse. The sheets were stained. There was food still in the refrigerator. There was gum and candy wrappers behind the nightstand and underneath the bed. The bathroom light did not work and the toilet seat was broken.

Family

6/10

Pleasant

02 Jul 2026

Richard

The breakfast area was very limited in what was available and messy. Room was not the cleanest; trash behind night stand.

Partner

8/10

Excellent

29 Jun 2026

Alvina

the toilet ran continuously. the air conditioner was difficult to figure out. the bathroom was very cramped. coffee was strong and hot available at any time.

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Vicki

When we walked in the room also smelled. The bathroom was not very clean, the walls and the paper was peeling off. In the shower there were hairs from other guests.

Partner

4/10

Poor

26 Jun 2026

Rose

Location was good. We walked into first room and it smelled of smoke, moved us to another room that smelled of dog urine

Friends

4/10

Poor

26 Jun 2026

Joe

Gross bathrooms not cleaned. Sink would not drain and by morning black sludge was backing up into the sink.

6/10

Pleasant

26 Jun 2026

Kimberly

Pool was cloudy, staff wasn’t very helpful. Asked for clean towels and didn’t get any.

2/10

Poor

23 Jun 2026

Leah

One worker was very polite, the rest were rude and unhelpful. The halls and rooms were filthy. Garbage literally all over the floor and the carpet was so stained you couldn't even tell the original color. There was absolutely no breakfast, just a loaf of bread with no toaster. The hot water did not work in the room, there was no internet and the fridge didn't work.

Family_with_children

4/10

Poor

22 Jun 2026

Teresa L

The best thing about our stay was the big room with three comfy queen beds! Everything else was fairly abysmal. Obviously an older property that isn’t maintained at all. Carpets, floors, etc., were all pretty worn and dirty. Not even vacuumed.

The breakfast was one of the worst I’ve seen. Counters dirty, selection meager at best. We didn’t eat there.

I missed this property not having an elevator when we really needed it this trip.

Pet

4/10

Poor

21 Jun 2026

Christina

Stayed three nights requested housekeeping, they never came breakfast is not much, better off to go out and get it, tubs do not have anything for nonslip, one guest in our party had a fall in tub, I would suggest paying a lil more and staying at a better choice than this one

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Justin

We had a good night.

Family

6/10

Pleasant

17 Jun 2026

Ashley

Na

Family_with_children

2/10

Poor

17 Jun 2026

Evangelina

So the staff were short with answers and the room was discussing gross. Breakfast was horrible due to your waffles sticking to the waffle machine and no choices of fruit just cereal or bread and the waffles.

Family

4/10

Poor

16 Jun 2026

Nancy

Room was ok. It was clean. The bathroom was the smallest I have ever seen in a hotel. It was about 3ft by 6 ft.
The laundry room was clean but small and I had to remove someone's clothes from the dryer after waiting an hour for them to return to retrieve. They hadn't retrieved them by the morning. Breakfast was non existent and we were there by 8:00. No coffee, a few slices of bread for toast, cold cereal but no milk, and sad looking waffle batter that someone had spilled over everything. We chose to skip breakfast. The staff were friendly but just didn't seem to care about their building or the breakfast.
In the hallway near our room they had lumber and broken luggage carts. The door to our room only shut if you pushed hard and made sure it was shut. The back entrance was not secure and the window had no screen. Not the value we usually get from a Days Inn. Won't be back.

Family

6/10

Pleasant

16 Jun 2026

Ma. Teresa

The airconditioning and heater did not work during our stay.

Friends_and_family Family

4/10

Poor

14 Jun 2026

Linda

No elevator. Had to carry bags to second floor. Insufficient parking. Light breakfast means almost nonexistent.

Family

4/10

Poor

13 Jun 2026

Terri

Not worth the price we paid for the rooms. Mattress was comfortable. But carpeting was dirty in the lobby, stairs, and rooms. Didn't even look vacuumed. No elevator, so if you have heavy luggage, difficult to get to 2nd floor. Free breakfast should have been listed as limited continental, consisting of coffee, cereal & a do it yourself waffle maker. The locks on the back & side entrances were broken, so propped open with a rock.

Family_with_children

4/10

Poor

13 Jun 2026

Leslie

we had to plug in most all electric devices. No ice bucket or cups in the room. Had to go to second floor to fill ice bucket after we got one. No coffee in the room. No stand to set baggage on.

6/10

Pleasant

12 Jun 2026

Kevin

it was ok, needs updating and breakfast was terrible.

Family

8/10

Excellent

12 Jun 2026

Bobbi

It was clean and comfortable. Just some sketchy people hanging out. The laundry floor was always messy with garbage so I didn't want to use it.

Partner

6/10

Pleasant

09 Jun 2026

Donna

There was a very faint smoke smell in the linens. I called the front desk and asked for a hairdryer. Was told they would bring it to me. They never did. The breakfast selection was not large. The juice machine was out of order.

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Christy

There was no ice container, no glasses in the room. No trash container in the bathroom. Was not impressed with the breakfast in the morning. Only had waffles and a long line to use the waffle maker and cereal with no milk.

Partner

6/10

Pleasant

28 May 2026

Deanna

The staff was wonderful as our first room smelled bad and they gave us a different one that was ok. Just ok hotel.

Partner

4/10

Poor

25 May 2026

Tina

Property seemed pretty clean. However, the front desk attendant seemed super confused about our checking in. When we got our room key and went to our room someone was already occupying the room! It smelled of marijuana too. We were then put in a double queen room and the hair dryer was missing out of the bathroom- looked like someone cut the cord off of it! Loud people all through the night.

Partner

2/10

Poor

20 May 2026

JUDY

The wallpaper in the toilet/tub area and the sink area was buckled as if it had been wet. There were crusty areas on the carpet in the bed area and near the bathroom which looked like dog vomit. Be careful with your jewelry as there's no plug in the tub or the sink. The outside pane of the dualpane window was broken on the outside. This property needs a lot of TLC. Half of the time there was no coffee or oatmeal at breakfast and hardly any waffle mix.

Partner

6/10

Pleasant

19 May 2026

David

The property does not have an elevator so unless you get a ground floor room, you will have to haul luggage up and down the stairs. One of the side entrance doors did not lock unless user pulled it hard to shut. The free breakfast was a bust. No coffee or juice. There was only 3 slices of white bread a large tub of margarine and waffle mix available.

6/10

Pleasant

16 May 2026

Walter

Room was clean and comfortable BUT in the morning there no coffee or juice, also there was only toast and a waffle

Partner

4/10

Poor

16 May 2026

Ellie

The room was not clean. The bed side tables had mysterious sticky residue on them, the floors were visible dirty and the shower was gross.

Partner

2/10

Poor

15 May 2026

Denise

This was the worst hotel I’ve ever stayed in. The sheets were soiled and stained. People were hanging out in the stairwell and the parking lot that didn’t seem to be registered guests. The lights between the beds were torn out of the wall. It was just creepy and I couldn’t wait to get out of there.

Self

4/10

Poor

15 May 2026

Dale C

The room didn’t have a coffee maker, which is a first for any hotel room that I have been in, there was no bath towels or toilet paper. Wasn’t impressed with the breakfast options either

Friends_and_family Family

6/10

Pleasant

15 May 2026

Corban

The night shift lady that was helping us did a great job, she was very helpful, the lobby was pretty clean and their breakfast waffles were actually pretty good. They only had waffles, toast, and cereal for the breakfast options but I'd say it was still pretty decent for a two star hotel. The room did smell a bit like smoke which was a disappointment considering it's supposed to be a smoke free room and just overall the room felt a little dirty all over. I didn't really see anything specifically dirty just the \"feel\" of the room felt dirty. I'd say it was a good place to hunker down for the night

Partner

8/10

Excellent

15 May 2026

John

Ac sucked ‘ that’s about it can’t complain to much just got hot

Partner

2/10

Poor

10 May 2026

Christopher

Rooms flooded and are filled with mold! Staff were no where to be found! Bugs in the room

Family_with_children

2/10

Poor

09 May 2026

Dianne

Yes

Partner

8/10

Excellent

08 May 2026

Claudia

The room was big, clean and nice but I didn't like the breakfast, there was almost nothing to eat so we went outside to have breakfast.
Check in was quick, I like that it had a laundry room.

Partner

4/10

Poor

02 May 2026

Bella

Ref was VEry old. BREAKFAST was the WORST EVER !!! Coffee VERY COLD . THEY ONLY HV BREAD and CEREAL fruit loops and corn flakes. The lobby smells terrible !!! My keys didn't work the 1st nite so i hv to go back to FD , the 2nd & 3rd nite same ...

10/10

Exceptional

18 Apr 2026

Edward

El personal bien hamable

Friends_and_family Family

4/10

Poor

06 Apr 2026

Manpreet

The bed sheets were dirty. And the room was stained with paint. Not for families with children. The staff were amazing.

2/10

Poor

15 Mar 2026

Shonda

From the moment we checked in it was bad! Short caucasian woman with tattoos gave us attitude for no reason.

6/10

Pleasant

21 Feb 2026

RUTH

Room was very decent
But BREAKFAST was very inconsiderate
Because on a Saturday breakfast states starts at 630-930am
My husband and I came up to breakfast at 835am and there was nothing to eat
The lady said she pick up early
Which I think it was inconsiderated
She should of waited till 930am
Like indicated when we rented the room

10/10

Exceptional

09 Feb 2026

Gary

The room was clean and everything was in working order. Beds were comfy. Breakfast was delicious and the staff was friendly and accommodating. Our dog was welcome and the price was reasonable. I would stay here again.

Partner

4/10

Poor

30 Dec 2025

Tina

Room was dirty.. hallway was noisy

Business Self

6/10

Pleasant

28 Dec 2025

Jamaica

Room was clean staff was friendly there was no TP shampoo.soap nothing major just a.few.minor.things. The ice machines didn't work

10/10

Exceptional

24 Dec 2025

Rodney

Perfect stay

2/10

Poor

21 Dec 2025

Thomas

The staff, is no help. The bathroom is to small. The toilet was to low, to the floor. For old people, who can get around. Tub, you mite fall down in it.

Friends_and_family Family

2/10

Poor

20 Dec 2025

Lesley

Room was dirty

10/10

Exceptional

19 Dec 2025

jamie

Decent

Leisure Partner

6/10

Pleasant

13 Dec 2025

Raymond

Ice machines need be fixed

10/10

Exceptional

10 Dec 2025

tamera

Yes it was nice room an staff totally awesome however some breakfast foods were missing other then that my stay was nice and relaxing beautiful place

Leisure Family

10/10

Exceptional

07 Dec 2025

Adonis

The front desk was friendly

10/10

Exceptional

07 Dec 2025

Denise

Awesome place to stay! Clean n very friendly staff!

Self

10/10

Exceptional

07 Dec 2025

Korianne

Clean hotel and rooms, kind staff, very sweet, quiet hotel, easy to get good rest

Business Self

4/10

Poor

25 Nov 2025

Gerald

Only 1 plug in room worked. Bath door did not close, bathroom light switch could not shut off. Load, messy. Key cards did not work.

Business Partner

8/10

Excellent

18 Nov 2025

Danelle

Staff was sweet and polite! I absolutely LOVED how warm the pool was!

Leisure Family_with_children

2/10

Poor

16 Nov 2025

Jen

First off we did not get the room that we reserved. I paid extra for the room that had specifically a couch in it because that's what was needed. Instead we were received a room that had a Jacuzzi that was of no use to us. The room did not have any soap in it anywhere. The TV didn't work. The AC didn't work, so it was very hot in the room. The breakfast was a joke! I was there at 7, it opens at 6:30. There was no batter for pancakes. The juice machine didn't have juice. So the only options for breakfast was cereal and yogurt.

8/10

Excellent

09 Nov 2025

Jesse

Clean, comfortable, quiet rooms. Conveniently located for shopping, dining and entertainment. The employees are friendly, respectful, helpful and professional, for the most part. I was hoping for a full breakfast, more than a continental breakfast, but that is simply a matter of preference.

Business_and_leisure Self

4/10

Poor

02 Nov 2025

Karen

The room was fine. Check in and check out was fine. At 1:30 AM we were woke up by knocking on the door. They knocked about four more times in about five minutes, saying are you in there? Then you could hear them talking to each other in the hallway. Obviously it was a little hard to go to sleep after that. We did not feel comfortable opening the door to someone we didn’t know so we just stayed in bed, hoping they would leave. We contacted the desk and he said he couldn’t see anyone on the camera and the guy was knocking during the phone call. My husband told him he was going to call the cops if they didn’t get rid of them and my husband got hung up on.

Leisure Family

6/10

Pleasant

24 Oct 2025

Brenda

No working ice machine on property. Paid for king studio suite with jacuzzi- did not have one in our room. Breakfast was pitiful. Coffee Waffles were the only good things about it. No elevator in building. Hard for someone with a bad back to carry all luggage up stairs. Will not stay here again.

Leisure Family

10/10

Exceptional

17 Oct 2025

Elsie

Was nice

Leisure Family

6/10

Pleasant

16 Oct 2025

Joette

There wasn't very much opti

Friends_and_family Family

8/10

Excellent

09 Oct 2025

melissa

no working ice machine. spa was drained pool water was greenish and looked stagnet

Leisure Partner

10/10

Exceptional

05 Oct 2025

Denise

Had a great stay

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

JoEllen

hot tub wasn’t working & no elevator to second floor

Leisure Family

4/10

Poor

02 Oct 2025

Alan

The room was terrible. It was extremely outdated, and dirty. The cable did not work, nor did the WiFi.

Needless to say, I will never stay there again.

Business

10/10

Exceptional

25 Sep 2025

Brad

The room is very spacious, and after spending a hot day outside, the air conditioned interior was glorious.

Business Self

8/10

Excellent

25 Sep 2025

Margaret

Room was great

Leisure Family

8/10

Excellent

25 Sep 2025

Laura

Breakfast was lacking in some items but other wise good

Leisure Self

4/10

Poor

24 Sep 2025

Vern

Room was clean, not enough electrical outlets by the beds. Needed the outlets for C Pap machines (2) only 1 outlet worked! Won’t be staying there again!

Leisure Partner

6/10

Pleasant

23 Sep 2025

Tim

na

Business Self

8/10

Excellent

23 Sep 2025

geoff

It wasn't the best or the worst i have stayed at