Name: Travelodge by Wyndham Rapid City/Black Hills
Address: 1550 N. Lacrosse Street, Rapid City, 57701, US

4/10

Poor

03 Aug 2026

Robert

This hotel has a very grimy feeling to it. Things aren’t well taken care of - curtains were tore, sheet rock had holes, lamp shades were missing. The room didn’t have any shampoo or conditioner, so had to get a small bottle from the front desk. Breakfast is a joke unless cereal is what you’re hoping for.

8/10

Excellent

30 Jul 2026

Greg

Clean facility

2/10

Poor

30 Jul 2026

Deb

Faucet broke bathroom. 2nd stay in two weeks, no coffee at front desk at checkout. Breakfast very little selection, both times at 7-8am no batter for waffles. I would not recommend this property to anyone to stay.

6/10

Pleasant

30 Jul 2026

Joshua

Room was a place to stay. Great location but the hot tub was down and the bathroom could have been a little bit better. Breakfast was lacking. Expect a line at the waffle maker because that’s really it other than coffee and some toast. Overall it wasn’t terrible but for the price I would stick to a Hampton Inn

4/10

Poor

27 Jul 2026

Wilma

Looks like mold in the bathroom. Freezer didn’t work. Shower head minimum water flow. Water in shower drips all the time. Breakfast no fresh fruit like apples or bananas. Bed was the most uncomfortable bed I have ever slept on. Bed was not even level, see photos. Woke up with migraine.

6/10

Pleasant

26 Jul 2026

Edward

No soap nor shampoo in restroom, poor breakfast.

6/10

Pleasant

26 Jul 2026

Gary

Booked it because we had driven for 12 hours and wanted a hot tub. It was not working.

2/10

Poor

25 Jul 2026

Susan

I recently stayed at the Travelodge at 1550 La Crosse St, Rapid City, SD and had one of the most disappointing hotel experiences I’ve had. Booked via third party and got a bare ground-floor room in terrible condition with a blood stain on the sheet. Staff moved us to room 234.
Problems continued: room smelled so bad I used my own air freshener. We had to request hangers, soap, lotion and shower caps—none provided at first; they had no lotion or shower caps. No in-room safe. We had to carry all luggage up the stairs. Short drapes blew open with the AC, exposing the bed and letting in light. Pillows were high and hard, causing a headache.
Next morning: no blow dryer or iron. Staff promised them “right away” but after 30 minutes my husband went downstairs to get them. We needed the advertised breakfast for our 7:15 a.m. tour shuttle. At 6:30 a.m. nothing was out, so we bought food elsewhere. When breakfast appeared it was sparse—not enough eggs, no tongs. Coffee dispenser was often empty. Getting a Do Not Disturb sign required tracking staff down after the front desk was empty and promises went unkept.
This hotel is understaffed and poorly maintained. Rooms are unclean and under-equipped. We should get a refund for the four unused breakfasts, but they refused because of the third-party booking. I will never stay here again and cannot recommend it. Canadian Travelodges are far better.
Frustrating start and end to our trip. Consider other options in Rapid City.

2/10

Poor

24 Jul 2026

Mary

I cannot recommend this motel.
Terrible service, toilet paper us on the sink, no holder. Rooms are sketchy.
Pay a bit more and stay somewhere else

2/10

Poor

24 Jul 2026

Karen

Dirtiest hotel room I have ever stayed in. Microwave had food. splattered all in it, food left in the freezer. Drink spilled or in refrigerator. Candy on the floor, Gummies malt balls… enter the bed by the pedestal and behind the TV. There was lettuce and salt packets in the middle drawer of the dresser . The track that the closet doors ran in, was filthy and looked like it had not been cleaned in months.. the room stank like cigarette smoke and greasy food. The beds were clean. The shower was clean as was the bathroom. . I was unable to get another room in Rapid City for under $200. I tolerated the night and showed the videos I took to the clerk at the front desk. This hotel is filthy, outdated, and the people that work there look like local meth heads Stay away..

8/10

Excellent

23 Jul 2026

Keith

Good location. No breakfast as advertised.

4/10

Poor

23 Jul 2026

Frank

Refrigerator and microwave not working.
Pool close.
Hot tub no working.
Breakfast very bad, no food.
Stayed 3 days but never clean the room, although ones requested.

Made a terrible mistake in booking at Travelodge.

2/10

Poor

23 Jul 2026

Michael

I had a terrible experience. I only stayed one night and the internet was down and then breakfast wasn’t available the next morning at 6:30 am. Other hotels I’ve stayed have breakfast ready by 6am. I had to get on the road and left at 7am and the breakfast was still not ready! I heard other customers complaining as well.

6/10

Pleasant

22 Jul 2026

Jacob

Shower leaks and dosen't drain sense we stayed. Pool wasn't avaliable on the first day we were here and the hot tub was out when the pool was open.

6/10

Pleasant

21 Jul 2026

HOBERT

It's a place to spend the night.

Self

2/10

Poor

21 Jul 2026

Heather

Room was not clean they did not give me a crib after asking 3 times. Swimming area was closed tvs did not work no towels and hard no to to paper

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Justin

Beds comfortable. Towels were not available in pool area and hot tub was out of use.

Friends_and_family Family

2/10

Poor

21 Jul 2026

Francisco

Hotel was very lacking. There were stains on the carpet. The room had an aweful smell, like humidity. We were looking forward to having a splash in the pool but it was closed. Breakfast set up was a little off, it was spread out in several rooms. Coffee was aweful.

Friends_and_family Family

2/10

Poor

20 Jul 2026

James

We had bugs in our room and the toilet was not secured to the ground so it moved every time we got up or sat on it which was scary. The hot tub is broken and if I would have known it was broken I would not have stayed there. The breakfast was pretty disappointing too

Partner

4/10

Poor

20 Jul 2026

Wendy

Worst breakfast ever. Nothing but cereal and waffles. Seriously that’s all there wasFront desk staff were not pleasant or welcoming. There was nothing in the room, no extra blankets no iron or ironing board.

Partner

2/10

Poor

19 Jul 2026

Chiho

No shompoo
No Conditioner
Not enough toilet paper
No hand towel
No soap

when I ask,
I Get shompoo,toilet paper,soap😰

Partner

4/10

Poor

19 Jul 2026

Edward

Bathroom need repair. Paint pealing off wall. Brown drips on ceiling. Toilet was loss on floor, appeared bolts were broken. Only 2 bath towels in room of 5 people. No extra toilet paper, had to go to front desk and ask. Security door look was missing. For the price it was over priced. Daughter found it line for half the price. Not a good choice. Also sofa and chair were sitting out in hallway orating a fire hazard

6/10

Pleasant

18 Jul 2026

Ann

Hot tub not working. Pool water was cloudy

Partner

2/10

Poor

18 Jul 2026

Stacey

Stay clear of this hotel.

Family_with_children

2/10

Poor

18 Jul 2026

Michael

First impression was that the hallways were extremely hot. Walking into room there was an odor and no AC. The desk chair was disgustingly stained and dirty. Thankfully we only were there a few hours. Would not recommend. Spend a few more dollars and find a different place.

2/10

Poor

17 Jul 2026

Scott

Had a problem with the reservation billing and could not settle with the front desk. Front desk gave me a number for the general manager. Called the gm numerous times within a few days. General manager would not accept or return a phone call. Very unprofessional. Will never stay in a Wyndham associated hotel again.

Self

2/10

Poor

17 Jul 2026

Jan

For early risers, breakfast is way too late. I hope they change it!

8/10

Excellent

16 Jul 2026

Kelly

Great value!

Partner

8/10

Excellent

13 Jul 2026

Delvin

All the staff members were helpful.
Some things about the room and getting it cleaned not so great.

Partner

10/10

Exceptional

13 Jul 2026

John

Great place to stay to see all the attractions near by, staff was very helpful and seemed to really care!

6/10

Pleasant

10 Jul 2026

Vikki

Breakfast was really poor - no orange juice with one watered down perhaps cranberry juice as the only option, waffle batter also seemed watered down, poor cereal choices, very small cups for coffee and water/juice. There was a couch and chair sitting in a hallway - neither appropriate or safe for quick exit if needed. The door to the outside nearest our room was hard to open and something was wrong with the latching mechanism. TV was quite small for today's standards.
The staff was very nice and working hard to do what they could with the limited resources with which they were provided.
This hotel has a good location but is not living up to what it could be.

Partner

10/10

Exceptional

10 Jul 2026

Frank

Great little hotel close to everything, very clean and staff were friendly and helpful.

Partner

10/10

Exceptional

06 Jul 2026

mike

The staff was great. The room was clean and the location worked well. Restaurant across the parking lot was a bonus

Self

8/10

Excellent

05 Jul 2026

Barry

There was a used towel left in the room on the luggage area and the carpet had a couple of pieces of cellopane on it.

Partner

2/10

Poor

05 Jul 2026

Jasmine

10/10 DON’T RECOMMEND
We had to switch rooms and when she switched us rooms we still were not satisfied and we were so exhausted. The rooms were not the cleanest, garbage was in the nightstand, found food/drink in the mini fridge. The blankets were ripped and had stains the beds were broken, chair was broken, lights were broken/not working. Was looking forward to breakfast but when it came time and we went downstairs at 730, they had nothing! The waffle thing was out of batter, there was no eggs/bacon/sausage, just some sad oatmeal and Raisin Bran.. there was no apple/orange juice.. such a disappointment. When my husband checked us out, the front desk gal was very rude! We also had told her about the issues and she copped and attitude! I have spoken with Samantha the general and made her aware of the dismantling property, I have pictures of everything stated above. 10/10 don’t recommend this property!! Very disappointing!

Family_with_children

6/10

Pleasant

02 Jul 2026

Raymond

Good price. Limited amenities, stayed at cleaner hotels, needs some maintenance, but a very friendly and helpful staff.

Partner

8/10

Excellent

30 Jun 2026

Tami

Great property and we will stay there again when given the opportunity. The only downfalls were that the hot tub was out of order but was not aware (bummed but not a deal breaker for our return in hopes it is working on our next visit). Also, we were told that they had taken things away temporarily from the breakfast items but hoping for it to come back soon was items like eggs, or bacon, etc. Grateful that there was some warm items like waffles and oatmeal. One of our favorite things in our travels is the \"included breakfast\" to be able to simply walk to the dining area, eat together and visit with family and other travelers. Friendly staff, clean and pool temperature was great! Thank you.

Friends

6/10

Pleasant

29 Jun 2026

Jason

It was a clean room and bed. A bit overpriced for what was offered and probably won’t stay there again.

Family

6/10

Pleasant

29 Jun 2026

Debbie

No continental breakfast as advertised

Partner

2/10

Poor

28 Jun 2026

Naomi

After being in the car for 9 hours, we were looking forward to resting and relaxing. The hotel may be under renovation, however the rooms were absolutely disgusting, and the hot tub was out of commission. We rented 3 rooms and 2 of them had not been cleaned. There was still food/beer in the fridges, there was sticky stuff on the tables like a drink had been spilled, there was what we can only assume was vomit on the sides of one of the beds, and we had to change our own sheets as they were short staffed. We wanted to cancel our reservations all together, however being as it was late at night and we were on hold forever with Expedia, we were also told there were no other hotels available in the area. We opted to stay. The gal at the front desk did offer to credit one of the rooms, we will see if this happens. Will not stay here again.

Family

2/10

Poor

27 Jun 2026

Marlo

Clean room bedding, change a/c filter, room smelled bad.

Partner

6/10

Pleasant

27 Jun 2026

Sara

Unfortunately hot tub was out of service during our stay.

Staff was very friendly and helpful.

Family_with_children

4/10

Poor

27 Jun 2026

Dawnya

Side Exit door you couldn’t get out of , breakfast was a waffle that was empty and toast or cereal. Front seat lady was pleasant.

Family

6/10

Pleasant

27 Jun 2026

Natasha

Staff was friendly. Room was dirty, stains on bedding, carpets, chairs. Shower curtain didn’t stay closed. For the price it was ok. Because of the state of the room I would not stay here again.

Family

2/10

Poor

26 Jun 2026

Susan

Liked the entrance where you could park your car right outside your door. Breakfast was good but no fruit so instead I ate yogurt with fruit in it and that was yummy. Very comfortable bed. I didnt want to get up in the morning

Friends

2/10

Poor

24 Jun 2026

Connie

This hotel is being renovated, but they don’t tell you that until you are checked in. Our room had hardly any furniture and no baseboards no closet doors no dryer or water cup or ironing board or rack suitcase rack. It was bare minimum. The carpet was new but so stained with huge spots of red and orange stains on them that did not look like they were cleaned.The breakfast was pathetic. The breakfast consisted of waffles dried cereal since there was no milk. There was no fruit, no yogurt no eggs, or bacon or sausage. Lastly, the room had a nasty smell to it, and I called to ask what the smell was and was told I don’t know. The only positive I can give this hotel is that they had ice water available in the lobby.

Family

4/10

Poor

23 Jun 2026

Nicole

The room smelled terrible. It looked clean on the surface but smelled filthy. We couldn’t find the smell and had to keep the window open to try to circulate fresh air.
The bedding was completely torn beyond repair. The cotton bedspread was frayed from end to end and the cotton inside was falling out. I was thankful I brought my own blanket. The curtains were also damaged similarly.
The hotel was difficult to find as there is inadequate signage from the main road and the hotel is located behind a restaurant.
The staff at the front desk were polite during check-in. I would not stay at this hotel again.

8/10

Excellent

23 Jun 2026

Joy

Clean and simple.
Did not have coffee maker in room.

Self

6/10

Pleasant

23 Jun 2026

Lili

The staff was completely overwhelmed by the number of guests eating breakfast between seven and 745. Everything was out of stock. I had to ask for replenishment on every single item. The rooms were worn and musty smelling.

Self

6/10

Pleasant

23 Jun 2026

Tammy

Need to have S8gnage out front and on building. Was a nightmare to find it. Just looks old and smells old. Bed was comfortable. Bathroom clean. Was a good night rest.

Self

6/10

Pleasant

23 Jun 2026

Maxine

.

10/10

Exceptional

23 Jun 2026

Sandra

Thank you for a good night rest

Self

4/10

Poor

23 Jun 2026

Deane

The staff were friendly and helpful. The hotel was sketchy. Police outside. No amenities in the room. Not even a drinking glass. But, it was cheap

Self

6/10

Pleasant

21 Jun 2026

Sandy

I won't stay again. It took us 30 minutes to check in and we did have reservations. Loud obnoxious group in the lobby.
No wash cloths in the bathroom and no cups either.

Partner

4/10

Poor

21 Jun 2026

Donna

The front desk staff was helpful but overwhelmed. The hot tub had no water. There were no kitchen staff on a Saturday morning, so cereal or a waffle maker. There was a couch in the hallway (outside the room doors) and in the morning there was someone sleeping on it. You had to walk past them and step over their plugged in phone cord just to get down the hall.

I would not recommend!

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Dawn

The bedding was good and we slept well, but there were a lot of things about the room that could have been better. Like a working TV remote and closet doors that worked.

Partner

6/10

Pleasant

20 Jun 2026

Margaret

Signing for property was terrible. First room we were assigned wasn't cleaned. The breakfast was Very disappointing.

Partner

6/10

Pleasant

20 Jun 2026

Stephanie

The room was clean and nice. Shower had amazing pressure. Hotel needs an update. Side door was very hard to open and about caught my finger in the mechanism. Breakfast was very lacking, not much to choose. Staff were very friendly.

Partner

2/10

Poor

20 Jun 2026

Stephen

No toilet paper in room. No drinking cup with ice bucket. Worst was side outside door will not open from the inside which is a fire code violation.

Partner

6/10

Pleasant

20 Jun 2026

Kelly

No wifi on our side of the building, pancakes and oatmeal and three slices of bread was all for breakfast. Trash cans overflowing. The room was nice and clean the water pressure was amazing. The girl who check us in was really nice. Im guessing poor management

Partner

4/10

Poor

19 Jun 2026

Noreen

Tub very slippery. No traction strips. Had to ask twice for a hair dryer.
Breakfast was a disaster. Supposed to be until 9:30. At 8:30 , there was little choice of oatmeal, 2 pieces of bread, no butter. Tables are not cleaned regularly, have crumbs and are sticky. The legs of the tables have a variety of papers under them so they don’t tilt, instead of fixing the levelers.
Garbage can in lobby was full and overflowing. Staff was very friendly.

Partner

4/10

Poor

19 Jun 2026

chris

There was no light in the bathroom and the light fixture was hanging from a wire in the ceiling. I asked the front desk about it and they would get someone to work on it the next day. Room had not been cleaned because I found part of an earing on the bathroom counter and cereal under the beds. Neither issue would allow me to get a different room or a discount for the stay. The \"continental breakfast\" had very little to choose from and I overheard a coach/parent stating there was not going to be enough food at the hotel for his team that morning and they had to find another way. Finally the staff was not dressed professionally like other establishments. It looked more like pajama day at the office.

Friends_and_family Family

4/10

Poor

19 Jun 2026

Preston

No sign on building to confirm location.

Slow check-in (one staff person).

Room dirty (carpet, etc.).

Repaired bathroom door (121) looked poor.

Exterior property poor (weeds in parking lot).

Breakfast lacking multiple items (no eggs available, waffle batter ran out).

Partner

8/10

Excellent

19 Jun 2026

lance

They are remodeling. But room we slept in smelled like smoke. Sink in bathroom was broke. But still could use. Ladies at front desk really nice. Right beside nice restaurant. Breakfast thumbs down. Juice out of order.

Friends

8/10

Excellent

18 Jun 2026

Walter

Clean room

2/10

Poor

18 Jun 2026

Michael

Our room wasn't ready when we got there, it was after 3 pm. The breakfast in the morning was a joke. They only had cereal and waffles. The coffee was terrible. I would stay at a another motel. Stayed more than 1 day. Never got fresh towels, never took our garbage or used towels. Had to ask for toilet paper. One of the worst motels l been at.

Partner

2/10

Poor

17 Jun 2026

Christine

The halls and rooms both stank. Individual at the front desk was not professional. Couldn’t stay. Checked out as soon as we saw the room.

Family

6/10

Pleasant

17 Jun 2026

Cody

Bed was clean but room cold have been better ,peanut butter and jelly was smeared on the wall. Smoke detector was hanging by a wire facility was a little dated and could use some cleaning up around the edges.

Self

6/10

Pleasant

17 Jun 2026

Judyann

Clean room old property. Pool dirty,no coffee pot or cups in room no cups at all in room towels had to set on bathroom counter no shelves. No continental breakfast as advertised.

Partner

6/10

Pleasant

17 Jun 2026

Angie

Was pleased with the room rate for booking on short notice. Weight room was unavailable due to facility remodeling. Curbside appeal was sub-par.

Self

6/10

Pleasant

17 Jun 2026

Darren

The room ,bed and were 10/10
Wifi was rubbish and breakfast was average, fix the last 2 and you have a fine motel

Partner

8/10

Excellent

17 Jun 2026

Daniel

Staff member Jessica was very helpful, but the hot tub was out of service. The outside property is not well-maintained.

Self

10/10

Exceptional

16 Jun 2026

Amber

Hot tub was out if order & not listed on the website

Partner

10/10

Exceptional

15 Jun 2026

Dacia

easy access to everything

10/10

Exceptional

14 Jun 2026

William

Excellent stay!! Large clean room

Friends_and_family Family

2/10

Poor

13 Jun 2026

Tony

Only two lights in the whole room, didn’t have one on my side of bed. Very few plug ins. No mirror except in bathroom. Refrigerator froze everything. At breakfast the juice machine was broken & nothing done to replace that (i.e jug of juice) Waffle batter machine broken. Had to pour batter out of jug. Area not clean. This was rated as good? Not impressed.

Family

6/10

Pleasant

12 Jun 2026

Shelby

I stayed here for 5 days while a family member was in Rapid City for a medical procedure. Overall it was ok, they are either in the middle of remodeling or just finished but here is my review:
Staff: nice and accommodating. Had to book another night last minute and was able to get my same room back after check out
Food: breakfast was very scarce. A half gallon of milk in lobby fridge. No fruit. Juice machine was broken. Did have waffles. Not alot of pick from.
Room: clean but had a lot of small bugs. Its summer and on 1st floor so I guess its expected. Quiet time is 10pm but thats laughable. Doors slam, kids running the halls. No hair dryer. No coffee pot. I travel w/ my own mini Keurig but if you dont have one, just FYI. Curtains were broken had to secure together with claw clip. Bed is VERY FIRM.
Hot tub broken, which after a long hospital day I would have enjoyed.
Location: close to everything. Safe.
Overall, id give it 4.5/10

Self

6/10

Pleasant

12 Jun 2026

Jessica

the front desk person said they had a pool and a hot tub when we checked in but failed to mention the hot tub was closed due to maintenance. We had been traveling and we were looking for a hot tub. If we would have known, we would not have stayed there elsewhere.

Partner

2/10

Poor

11 Jun 2026

Caleb

as i entered the propert i immediately was confronted with two sex workers, both of whom were being hired by two swarthy, dirty, and skittish men. these couples found their way down the hall, and i to the front desk attendant, who thought it best to give me a room right next to this group. I proceeded to my room, where there was no Wi-fi -- it was down for the entire property -- where I twiddled my thumbs.

Self

2/10

Poor

11 Jun 2026

SHAUNDRA

Beware! No breakfast as advertised. There was a waffle maker, cereal, bread and grape jelly. Literally nothing else, there wasn’t even syrup for the waffles. A man came over and said he’d go see if they had syrup and came back and said they did not have syrup because it had not been delivered. We were basically in a Walmart parking lot, they could have very quickly gotten syrup. No milk for cereal, no butter for bread, etc. I see if I would have read more reviews, that is what everyone says - no breakfast as advertised.
The first room we had had a very strong musty smell, to the point it was making my daughter sick and giving me a headache, I requested a different room and they did give me one. Still smelled but it was tolerable. Beds hurt everyone’s back, room seemed clean but it was clearly very old furniture. The fire sprinklers in our room and bathroom were rusty and exposed, there was a hole in the bathroom ceiling where the fan should have been.
They do have a pool but we were scared to use it because if they can’t even get syrup or provide breakfast, I highly doubt the pool water is clean or the pool is maintained.
The gym was “out of order “.
If I could have given less than 1 star, I would.

Family

2/10

Poor

09 Jun 2026

Bryan

Avoid this property. Really.
AC freezing or nothing, was told to unplug and replug.
Curtains filthy, would not cover window, light leak all night.
Door had to be slammed to latch, clerk said you just have to lift it. When I disagreed, she said she’d been working there for years so she knew.
Old coffee spill on the ac unit. OLD
Bathroom was clean.
Condom on floor/carpet in main hallway late afternoon. Still there in the morning. Clerk said she’d just gotten there that morning.
Breakfast was minimal, really improper to call it a breakfast.
Entire website description was inaccurate. Clerk said “yeah, a lot of people say that”.
I asked how long current owner had the motel, giving an opportunity for her to say “two days”. Her answer? “THREE YEARS”
Bed - saggy mattress Bedspread - torn
Sheets - appeared clean and bed well made.
Pillows - meh
Pool - heavy chlorine smell, which means not enough chlorine.
Clerk asked if I wanted managers card so I could contact. I said yes. Then she couldn’t find one.

Clerk said owner has 4 hotels in town and doesn’t have time to take care of all of them, says they can’t hire people. BS. Spend the money. I spent the money to stay in this disaster.

Does Wyndham ever q-check its hotels? This place is terrible. And it appears that they do not.

It sounds as though I’m over the top, but I heard other guests saying the same types of things to deaf ears.

Positives - it was indoors, with a door that locked. Roof did not leak.No rain tho.

Self

6/10

Pleasant

08 Jun 2026

denise

There’s no breakfast. Some bread, milk and coffee

4/10

Poor

07 Jun 2026

Mia

While the staff was trying, it was clear things just weren't happening right. It's a new turnover to Wyndham and some progress could be seen. Hopefully they will work the kinks out both in the physical building aspects and in staff training.

Partner

4/10

Poor

06 Jun 2026

Bruce

Looks good but several items fail to work and limited items in room.
Internet was down
No soap in room
No cups in room
Toilet paper roll is very low and not easily accessible, but I didn’t need it, except when the Kleenex ran out I pulled gently on the roll, and the entire holder came out of the wall. It barely stays in the wall.
The ac worked well
Very limited breakfast choices

10/10

Exceptional

06 Jun 2026

Brandon

Check in was quick, and the staff was friendly.

Self

2/10

Poor

01 Jun 2026

Amy

Would not recommend this place at all! Room was ok but there was no screen on the window so that felt unsafe and yes we were on the first floor. Breakfast options, not great!

Partner

8/10

Excellent

30 May 2026

Carla

Room was clean and staff very helpful. Only three choices for Breakfast (cereal, waffle, or toast) and the coffee was not great.

Friends_and_family Friends

2/10

Poor

29 May 2026

Casey

No signage on the outside of the building so I even knew it was the right hotel. The room was nothing like the photo. Room smelled musty and had barely any lighting. Curtains had scratches in the faux velvet. Walls were paper thin and I could hear a screaming baby in the room next door as if they were in my room. Person who checked me in was wearing street clothes with stains all over their shirt and didn’t seem like they were normally at the front desk. I left the card key on the desk and left to get a different hotel for the night. I should have asked for my money back.

Self

8/10

Excellent

27 May 2026

Aaron

The bed was pretty comfy and the shower was nice. Could use repairs, but otherwise it was a good place to stay.

Self

4/10

Poor

26 May 2026

Linda

When reserving our room, several months ago, we requested a king room with a walk-in/roll-in shower. When we arrived, we were told that the room was not available, but they had a double room available with a walk-in shower. It was a double room with a full-size tube with grab bars. The bathroom was not clean and there were no towel bars on the walls. We could not get to the sink because of the towels and washcloths that were blocking the sink and we were not able to get the stopper to hold water in the sink. The tile floors were dirty, but the carpeted area was clean, appearing to have a new carpet. The bathtub was dirty and there was hair in the tub. The bathroom door did not stay shut and the closet door was broken and had black electrical tape on the door that apparently was supposed to hold the door closed--not even close. The mattresses were so old that they sagged and were not comfortable. Unable to use pool due to a sign stating that it need maintenance. The breakfast was nonexistent if you were diabetic as all that was available was waffles or toast. The supposedly locked exit doors were broken. They either did not open and worse, they did not stay locked, and people could just walk in. That did not make us feel safe.

Partner

10/10

Exceptional

26 May 2026

tamara k

This was a very nice stay, was saddened that the wrong part to the hot tub didn't arrive so that we could use the hot tub, but the staff we so friendly, and the breakfast was pretty good. The was was clean and the beds and pillows were real soft.

8/10

Excellent

17 May 2026

Benjamin

Everything seemed clean. I see they have made a lot of recent renovations. I think I was a bit irritated that all the room doors seemed to SLAM loudly. It was a bit of a shock, disturbance, and probably unsafe for how heavy each room door was. If my kids were with me I would have asked for a different room if a different room had a better door. Staff was very kind though.

Self

6/10

Pleasant

11 May 2026

Dusty

The pool was not in working order.
Breakfast was in a bag.

Family_with_children

6/10

Pleasant

10 May 2026

Licia

Cleanliness of the room not great, clearly not vacuumed thoroughly, stains on blankets and chairs. No more hot breakfast, just a granola bar and water, general impression of sloppiness. WiFi didn’t work.

Partner

10/10

Exceptional

07 May 2026

Robert

It was the he right place, at the right price and at the right time!

10/10

Exceptional

05 Apr 2026

LYNETTE

I k ow this place will get better. I mean how long will the pool and hot tub be under maintenance? And the. Breakfast? I appreciate the “sack breakfast” but take all that off your description

Partner

10/10

Exceptional

02 Apr 2026

Dean

Restaurant area not open yet

Self

6/10

Pleasant

29 Mar 2026

Joe

need to improve vacuuming after a stay

Self

6/10

Pleasant

29 Mar 2026

Denise

Room was clean. You can tell it has been recently updated. Front desk was lromt and ensured everyone was woken up when the fire alarm went off at 10:30 pm. Thankfully, there was no fire and it was handled well. Price was good, too.

2/10

Poor

21 Mar 2026

Abby

Smell.

Family_with_children