Name: GrandStay Residential Suites Rapid City
Address: 660 Disk Dr, Rapid City, 57701, US

6/10

Pleasant

21 Jul 2026

Dugan

There was no hot water at times and shower amenities were out in shower. Bathroom door did not shut or lock.

10/10

Exceptional

21 Jul 2026

Christian

Good place to stay in the Rapid City area. We liked it enough that we were considering extending our stay, had travel plans not changed.

Partner

2/10

Poor

20 Jul 2026

Scott

We mopped our own floor, fridge broke and ruined most of our food, small fridge but in pictures was full size. Many marks and skids on walls and doors. No fan in bathroom, hot water limited. Checked out 2 days early and moved hotels.

Family_with_children

10/10

Exceptional

19 Jul 2026

Dorothy

This was a great place to stay very pet friendly

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Sean

The room with kitchen was nice. Breakfast was ok.

Partner

10/10

Exceptional

18 Jul 2026

Alberta

Nice room. Clean.

Family

10/10

Exceptional

18 Jul 2026

Beth

All staff at this location were very friendly and accommodating, breakfast everyday provided! Room was clean and the kitchen was a nice perk

Partner

10/10

Exceptional

17 Jul 2026

Jeff

Good for a overnight trip

2/10

Poor

16 Jul 2026

John J

had to wait for a room. No hot water. i would never go back.

Self

8/10

Excellent

16 Jul 2026

William

Breakfast was a disappointment but everything else was good.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Jennifer

Despite a few things being wrong with our room I would absolutely stay here again and again and again. In one of the bedrooms the lights did not work at all. There was only enough shampoo and body wash for 1 use. The fitness center was closed.

Other than those things our stay was fantastic. The complimentary breakfast is amazing. My kids felt like our room was an apartment. The kitchen was supplied with all of the cooking things that we would need. It was nice having the sitting area separate from the bedrooms so we could put the kids to sleep and watch TV for a while.

Family_with_children

8/10

Excellent

12 Jul 2026

JANET

Room was clean breakfast was decent

Family

8/10

Excellent

12 Jul 2026

Jeremy

Initially the room we were given was dirty (housekeeping hadn't turned it from last guests) they moved us quickly and there were no other major issues.
Tried the ice maker, it didn't work. The second tv screen was black when on. But we were just in and out for a nigjt so it worked well.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Mark or Lori

We stayed in a 1 bedroom suite. Nice room. Once the hideaway bed was open - it took up all space in the living area. Could no longer readily get to the living room window.

Bedroom door did not close.

Otherwise room was good. Hotel was ok.

Partner

10/10

Exceptional

11 Jul 2026

Constantine

Other than the scrambled eggs being too watery it was a great breakfast selection. Conveniently located in the city.

Family

10/10

Exceptional

10 Jul 2026

Adrianna

Clean building, friendly staff. Loved our big room and full sized kitchen! Pool looked alot bigger in pictures, only goes up to 4ft deep, but my young kids didnt mind. Breakfast options were great. Nice hang out spot outside with a yard. Will definitely stay again on our next trip!

Family_with_children

10/10

Exceptional

10 Jul 2026

Brittany

rooms were clean and as pictured. beds were very comfy. free parking and free breakfast. would stay again.

Partner

6/10

Pleasant

09 Jul 2026

Rachel

The room was not very clean, hair on the floor, there was no bedding on the top bunk and the pull-out bedding was not all there.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Yolanda

This hotel is very nice. I have stayed here several times and they upgraded the rooms. Rooms are very nice. The breakfast is ok compared to other hotels. I would come back again.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Penny

Very friendly staff and clea, comfortable room with many amenities. Great for families!

Partner

2/10

Poor

06 Jul 2026

Camila

Our stay was terrible from start to finish. The room was dirty, there was urine around the toilet, and one of the doors had a hole in it. The blinds didn't work, so the bright exterior lights shined directly into the bedroom all night, making it difficult to sleep.
On top of that, the noise was unbearable. We could hear the people above us stomping around like they were galloping, and they repeatedly banged loudly on the walls. We were woken up four separate times starting at 6:30 a.m.
We contacted the host, but they were unable to move us to another room. The experience was so bad that we checked out and booked a different hotel instead.
I would not recommend staying here. There are far better options if you're looking for a clean, quiet, and comfortable place to stay.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Jerry

Stayed several times always great

Self

2/10

Poor

05 Jul 2026

Benjamin

Let’s start with the welcome was great and the breakfast was good. Now after that the room was terrible. Toilet wouldn’t shut off unless you jiggled the handle just right. There looked to be black mold in the bathroom at the tops of the wall and towards the floor. Upon taking a shower you could see why. Water sprayed everywhere and you couldn’t stop it. The shower was so high it hurt and sent the water wherever, thus leading to wall deterioration. Then it is always awesome when the air conditioning stops working in the middle of the night. You have it set to your preferred temperature and wake up to it being well over 10 degrees above where you have it. Just very disappointing considering how wonderful our stay was here a few years ago.

Partner

10/10

Exceptional

05 Jul 2026

Ruyin

Great place to stay and very spacious. Value location for sure!

Friends_and_family Family

4/10

Poor

05 Jul 2026

Hailea

The room is fine but they charged me extra fees and when I try and cancel a day 24 hours in advance like requested, they wouldn't allow me to. Breakfast was cold and hard. Parking is fine. Some staff is good while others are just rude.

Pet

6/10

Pleasant

04 Jul 2026

sheryl

Liked that it had two rooms, a little more private when having two families. The bed was terrible, it had a big swell in it and when you laid down you would roll to the middle. Not a restful night sleep. Needs to get new mattresses. The breakfast was ok, not a big selection., they ran out of food, told the front desk, It was filled immediately. The front desk clerk was running the front desk and doing the food. Besides the waffle, only one other hot item available. It was close to many activities. Plenty of parking.

Family_with_children

10/10

Exceptional

01 Jul 2026

Brian

We enjoyed our stay. It was like a little home away from home while on our adventure \"out west\". Staff was very helpful & professional. Accommodations were top notch!

Partner

8/10

Excellent

01 Jul 2026

kevin

Breakfast sucked

Family

10/10

Exceptional

01 Jul 2026

Kim

We were pleasantly surprised with this hotel

Partner

8/10

Excellent

01 Jul 2026

Richard

Nice enough, but towels are really lacking in towelness. Thin, small, didn't match the rest of the place. No night light in the bathroom, had to leave the main light on all night... And watch out for placing stuff on the stove top, you can turn it on accidentally.

8/10

Excellent

30 Jun 2026

Andria

The room was comfortable. The breakfast wasn't as nice as I was expecting. Very limited. Staff were very friendly.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Todd

Clean room, easy check in and check out!!

2/10

Poor

29 Jun 2026

Jean

Breakfast was not supplied as staff was taking the items but not refilling.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Todd

Room was extremely disgusting!!! Mold growing all over, could smell it the whole time we were in the room. You could see where they would try to paint over it on the popcorn ceiling. No exhaust fan in the bathroom so humidity bred mold growth. I became very ill from the smell and growth. Left a night early and they wouldn’t refund due to not giving a 24 hr notice even though it was due to their noxious issues. The sheets and everything reeked from the smell. The pool was disgustingly cloudy with growth of its own and the breakfast was fake food!!!
DO NOT EVEN THINK OF BOOKING THIS PLACE!!! Tried to launder the smell away in my blanket and the laundry machines were rusted and smelled just as bad. My daughter ended up with a huge rash on her face from the disease infected towels and washcloths. She is now on an antibiotic.

Family_with_children

6/10

Pleasant

28 Jun 2026

Greta

I felt we paid way too much for what we got.

Partner

10/10

Exceptional

27 Jun 2026

Deborah

The room was clean and comfy. We loved having the small living space with the extra tv. I was able to shut the bedroom door while my man watched tv late without interrupting my sleep.

Partner

10/10

Exceptional

27 Jun 2026

Gurmukteshwar

Worth the price to an extent. We booked a King suite and it met expectations. It had all the expected amenities, and the roomy ambience was also worth it. Excellent breakfast, well stocked, with very receptive and attentive staff, heart, and all three of us really enjoyed it. The backyard outdoor seating arrangement was also enjoyable. Did not have time to use the pool and for a relatively short stay, the price is slightly towards the higher side, but you won't be disappointed by the amenities.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

David

Clean room. We weren't expecting to have a big suite but we did and it was excellent.We didn't use the kitchen except the fridge but it was all outfitted to be used and would have really enjoyed all that if we had stayed longer. Lots of places to eat or shop very close by. The breakfast was not that great but all the hotels we have recently stayed at have been very disappointing compared to what they always were like before. I think the only main thing offered was biscuits and gravy and waffles. No eggs and bacon or sausage. If we are ever back this way I would definetly stay here.

Partner

10/10

Exceptional

26 Jun 2026

Francisco

Good

Partner

10/10

Exceptional

25 Jun 2026

Vanessa

calm and quiet location. very clean and the staff is super friendly.

Pet

10/10

Exceptional

24 Jun 2026

Sandy

Great 2 bedroom efficiency w/kitchenette. Everything was clean & the provided breakfast was great!

Partner

10/10

Exceptional

24 Jun 2026

Melanie

Beautiful property! Nice and clean spacious suite. Just could of had a recliner or more comfortable chair in room. Breakfast was good!

Partner

6/10

Pleasant

24 Jun 2026

Neena

The stay, I am saying ok! The price was good, front desk was friendly and property outside was Beautiful, inside was nice as well.
We checked in, went room. The rooms are spacious, all wood floors. Was pretty nice. Went in to bathroom and it was not clean. Hair in shower floor, trash on bathroom floor along with dirty feet prints. I went to front desk and she did call right away for someone but I had to wait an hour for someone to come in. It made me a little uncomfortable. I did pull bedding down to make sure it was clean. No Problem with any other area in room. Overall it was a good stay and breakfast was good.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Benjamin

Great hotel, very beautiful and incredible comfy beds.

4/10

Poor

21 Jun 2026

Jaskaran Singh

We arrived late in the evening, good location and decent rooms. We found out later that our bathroom tub was blocked so that was bit annoying.

10/10

Exceptional

21 Jun 2026

Caitlin

Clean room, nice accommodating staff. We have four teenagers and the two bedroom suite was great for us!

Family_with_children

8/10

Excellent

21 Jun 2026

DEAN

This property is set back by itself, its very private like a residential neighborhood.

Business Friends

10/10

Exceptional

19 Jun 2026

Joni

They do allow dogs so I could hear non-stop barking from the room next to mine when I first checked in. It finally quit after two hours. That was the only problem and it was short-lived.

Rooms are spacious and very clean.

Friends_and_family Friends

2/10

Poor

19 Jun 2026

Julia

We started with checking in and there was a sweatshirt in the bedroom, we were told from the housekeeper. That night going to shower we noticed there was no shower curtain. The worst was the ceiling in our bathroom and kitchen was leaking brown nasty water. They had no other rooms to accommodate us and offer no true solutions or ways to make it better. We left early and they only refunded us the one night we were leaving early. They made no real attempt to fix the problem with our room

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Ronnie

The room was clean and comfortable. The breakfast was good and they rotated it daily so that we didn't always have the same items. The Wi-Fi was good with no issues throughout my stay. On the negative side, however, the day I checked in the gentleman at the front desk didn't really present an attitude that he wanted to be there. This was just an overall impression. As I do, wherever I go, I inquired about any military deductions. He indicated that there is for active duty personnel. I felt his almost condescending air was a bit stiff. I replied that I guess that 23 years of service and retirement doesn't count then. He passively dismissed my response. Other than this at the check in all the rest went well.

Self

10/10

Exceptional

17 Jun 2026

Ceci

Everything was decent! Very clean and spacious rooms with high ceilings.

Friends_and_family Family

2/10

Poor

16 Jun 2026

JoAnne

The bed was awful! The slightest movement caused it to squeak loudly. I thought about asking for another room, but my husband said the room above us had a squeaky mattress too, because he could hear it all night.

Partner

10/10

Exceptional

16 Jun 2026

Shannon

Our favorite place to stay. Very clean, updated room.

Partner

10/10

Exceptional

15 Jun 2026

Mary

Room was clean and well maintained.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Shelby

Stayed here in Rapid City for a week while a family member had a medical procedure.
Check in was easy and proce matched online booking.
No fault to the staff but the first room the fridge did not work. Second room, wasnt clean at all. Finally landed in a 3rd room and upgraded me for the hassle.
Room was clean, quiet, everything worked(fridge, hair dryer, coffee...) all floors were clean and property well maintained. Pool and hot tub worked well and clean.
Breakfast: yummy and lots of selections.
Parking: free, clean and safe
Location: close to mall, shopping, food and safe as well.
Staff: friendly, helpful, kind and accommodating.
Will stay again!

Self

10/10

Exceptional

12 Jun 2026

Olena

Hot tub was a good option to rest after long drives. Clean room, quite and convenient to the restaurants and shopping area

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Vidyasagar

We stayed and enjoyed the place, the price is so reasonable, the accommodation was like small one bed apartment and so convenient to go all the places.

Partner

10/10

Exceptional

10 Jun 2026

Sarah

Check in was easy and the front desk staff was very friendly. Breakfast was ok. Bed was comfortable but a little firm for me.

Self

6/10

Pleasant

09 Jun 2026

James

I had to switch rooms right after check-in. The room had tape on the bathroom floor holding the tile in place and the tub faucet would not shut off. The rest of the room was fine. Whoever did the tile did a poor job of prepping the floor. My second room also had cracked tile.

Self

8/10

Excellent

07 Jun 2026

Martha

The size and amenities of
The room were nice for our 5 night stay.
Breakfast was good with several options each am.

Partner

8/10

Excellent

07 Jun 2026

LInda

The property was clean, family‑friendly, and perfectly located with easy access to the highway for all of the South Dakota attractions. One note: the pool was a bit “sketch,” as my kids put it, with cloudy water and even a floating bandage. Fortunately, we didn’t choose this hotel for the pool, so it wasn’t a major issue. Breakfast was typically gone by 8:30 a.m., but we found some great local spots instead. The free parking, bunk beds, and overall space were excellent. We would absolutely stay here again.

Family_with_children

8/10

Excellent

06 Jun 2026

Stephanie

Room was nice and spacious
Pool was small but for the price we didn’t mind
It was a nice stay overall
We especially enjoyed the back patio

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

sue

Very nice stay. Room was large and clean! Breakfast excellent. Bed super comfy.

10/10

Exceptional

01 Jun 2026

Tammy

Everything was amazing! Excellent breakfast

Partner

8/10

Excellent

30 May 2026

Jennifer

liked the cleanliness
breakfast could have been better

Family

10/10

Exceptional

30 May 2026

Carson

Very nice property and hotel rooms! Very reasonably priced. For hotel breakfast it was good. For our whole trip we stayed in 9 different hotels, and this one got up to top 3 out of all of the hotels we stayed in.

Partner

10/10

Exceptional

30 May 2026

Wyatt

Great experience, kids had fun especially sense there is a basketball court out back.

Family_with_children

10/10

Exceptional

27 May 2026

Kelli

Very clean room, comfy beds, loved layout of room and that we had separate bedrooms, a living room area and kitchen. Staff was very nice.

Partner

10/10

Exceptional

25 May 2026

Jarvis

This was a unique property. It had the space and a kitches as if you had rented a home. yet it had the convience of the hotel. (pool, hot tub, and a breakfast. could be ideal for a young family vacation. Also well located to get to any tourist attractions in the black hills.

Family

10/10

Exceptional

25 May 2026

Cari

Clean and spacious room made us feel right at home.

Family_with_children

10/10

Exceptional

24 May 2026

Thomas

The place was very clean, comfortable and quiet.

Partner

8/10

Excellent

22 May 2026

Jane

Room was very clean and spacious. Breakfast was adequate. Bathroom clean but needs updating.

Partner

6/10

Pleasant

22 May 2026

Nancy

Staff were pleasant, breakfast decent. Nice furniture in and layout for the rooms, but our two were a bit on the shabby side: cracked tiles in the bathroom, running toilet, missing stopper in bathroom sink. Floors felt a bit sandy to stocking feet.

No hand soap because they “ran out.”

Sign in the kitchen area: “Dishes in the dishwasher are clean.” Really?? I have to put away a full load of someone else’s dishes if I want to use the dishwasher?? Shouldn’t that be done as part of the room turnover?

Manager readily accepted and made note of our comments, said he would alert maintenance right away.

Friends

6/10

Pleasant

21 May 2026

Adam

Room was clean. Sheets were threadbare. Beds did not have a proper mattress protector. I opened the dishwasher and the entire thing tipped over as it was not properly screwed in. Some things were updated like the floors but bathroom was dark and dingy. All together it was ok but not sure I’d stay here again.

Partner

6/10

Pleasant

19 May 2026

Carol

Wobbly tables in breakfast room.
No one to tend to breakfast and resupply items without being asked. I miss having eggs every morning. Water not very hot in shower.

Things we liked: well stocked kitchen in room, nice flooring, full length mirror lovely Induction stove top.

10/10

Exceptional

18 May 2026

Dario

Roomy loved having access to big fridge to put snacks and drinks and microwaves to warm up leftovers and comfy bed. Perfect spot to be by restaurants and shopping

Business

10/10

Exceptional

11 May 2026

Rene

Everything was great!! Will stay again!!

Friends_and_family Family

6/10

Pleasant

10 May 2026

Melvin

The breaker had to be reaet twice a day in our room. While they sent someone to check on it and offered to change rooms we stayed because we were traveling with young children for medical appts and had completely unpacked. Of the four differnt front deck people only

8/10

Excellent

09 May 2026

Carol

This was a very convenient place to stay with our two dogs while we were on the road. It is a nice clean small two room suite with hard surface floors and we were put on a first floor convenient to the door to get out with the dogs. There was a nice hot tub and small pool in the hotel. The water pressure in the shower was excellent.The coffee was good in the morning. The only reason I’m not giving it the extra star is that there were some housekeeping related issues. The floors and refrigerator shelves were dirty and the shower was out of supplies. I’m very much in favor of the environmental practice of having the bulk shampoo and conditioner and body wash containers, but if you’re going to do that, you need to make sure they actually have something in them. and at least have a bar of soap or a soap dispenser by the bathroom sink so people can wash their hands. But I would have no hesitation in staying there again.

Pet

10/10

Exceptional

09 May 2026

Brett

Nice place. Super clean. Rooms were solid. Would for sure go back.

Partner

10/10

Exceptional

02 May 2026

Barbara

The property was very nice and clean!

Partner

8/10

Excellent

29 Apr 2026

Corey

The halls were a bit messy and the AC did not work but other than that it was an excellent experience. Really enjoyed the scenery and friendly staff.

Partner

6/10

Pleasant

24 Apr 2026

Christina

Staff was great! Room was spacious and comfortable, better than anticipated. Breakfast was questionable (I didn’t eat, but heard that more than one time - artificial eggs was the complaint), stove top in our room didn’t work, but we had our own cook plate anyway. Other guests smoking right by the door. All in all, we’d actually stay again. Comfortable

10/10

Exceptional

24 Apr 2026

Ron

Kitchen was well equipped. Room was spacious and pretty quiet. Staff were accomodating.

Self

10/10

Exceptional

18 Apr 2026

Margarito

Cuarto limpio el personal muy eficiente y el desayuno estuvo muy bien

Business

10/10

Exceptional

13 Apr 2026

Sara

Most affordable nice hotel we’ve ever been to! Extremely friendly and clean

Family_with_children

4/10

Poor

03 Apr 2026

Molly

Room was very outdated and pretty dirty in some areas. Including something on the bathroom wall that looked like feces. We didn’t notice it until we were leaving otherwise we would have said something. I remember staying here about 15 years ago and it was “fancy”; not so much now. Breakfast left a lot to be desired. Luckily we were only here for a fast sleep on the way through. We needed a cheap room and we got what we paid for.

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

Rebekah

The room set up was fantastic. It had two queen beds, a hide-a-bed couch, and an entire kitchenette with stovetop, full fridge, dishwasher, table, etc.

The shower was probably the most disappointing part. Because the shower head was super old and sprayed out really hard, and the towels are pretty scratchy. There's really no place to hang your towels either.

The continental breakfast was okay, definitely not the best, and the staff customer service was definitely lacking.

I would stay here again if I needed to, because it's better than some of the other hotels out there, but not my top choice. It just depends on what you need out of your room.

Family

10/10

Exceptional

28 Mar 2026

Amadea

This place is amazing. I don't even want to let everyone know because I want it to stay quiet and available. I truly cannot say anything bad about this place. It's awesome.

Pet

6/10

Pleasant

27 Mar 2026

randy

The room seemed clean, but the stairs going to the second floor were quite dirty. We didn't care for the breakfast at all---the coffee was good. In the room above us, there were kids or somebody jumping onto the floor or stomping across the room which we could clearly hear. The suite was roomy and we really liked the two separate bedrooms. The coffee pot in the kitchen area did not work.

Family

10/10

Exceptional

22 Mar 2026

Amadea

An unexpected delight. Staff goes above and beyond to accommodate and make people feel welcome. Rooms are little fully stocked apartments. Comfortable....quiet ...clean...amazing staff. Truly a grand stay!

Partner

8/10

Excellent

21 Mar 2026

Megan

Decent for the money. Sort of dirty and had absolutely no towels. Pics online are AI and it needs some updating

Family_with_children

10/10

Exceptional

21 Mar 2026

Devin Whirlwind

Great amenities

Self

2/10

Poor

20 Mar 2026

Heather

If you want a clean room, do NOT book this hotel. We switched rooms 2 different times and both of them looked like the bathroom had never been cleaned. Toilets both had feces all over in them, dried urine around the bottom of the toilet, the tubs had dirt and grime literally all over them, fried chicken crumbs on the chair… I’ve literally never seen a hotel this dirty.
One room like this could have been a mistake and excusable, but 2 separate rooms on different floors that look like this is absolutely unacceptable.

Family_with_children

8/10

Excellent

18 Mar 2026

laura

The only real complaint I had was the cleanliness - the counters were dirty, as well as the bathroom floors.

Partner

4/10

Poor

12 Mar 2026

Sherri

Floors had not been cleaned from previous occupant, nor had the toilet, which had a ring of filthy scum around the bowl. There were visible crumbs across the floor and my socks stuck to a large spill in the kitchen area and I mopped it up with a bathroom washcloth so I could walk through the area. The pillows were lumpy and uncomfortable. The blanket was thin and not warm. The kitchen sink was dirty and there were no drain plugs in either the kitchen or bathroom sinks. The desk chair was broken and there were stains on the furniture. In the lobby, the hot water urn was lukewarm water, which tasted like coffee, and there was no sugar, only sugar substitutes.

Self

8/10

Excellent

28 Feb 2026

David

Good price for the room. There was no shampoo or soap in the dispensers in the tub. Some load next door neighbors.

6/10

Pleasant

26 Feb 2026

Amanda

Floors in our room were dirty, top comforter had stains. Kids ran the halls steady all 3 nights of our stay. Kitchenette had NOTHING in any cupboards or drawers except 1 dirty butter knife.

10/10

Exceptional

16 Feb 2026

Teresa

Room was clean for the most part. Between the wall and front of bed some trash and dust bunnies were left. We moved the bed because the remote fell. Would have liked a taller toilet but that’s only because both of our knees hurt. Love the furniture and little kitchenette. Spacious. Beds comfortable. Breakfast at 8:30 am was totally out of hot food so we left and ate elsewhere. Very nice hospitality.

6/10

Pleasant

07 Feb 2026

Annette

The guys at the front desk were nice & helpful. But that was the best part of the stay. I stayed from Monday thru Friday & the mud / dirt in the hallways, lobby or steps was not vacuumed once. I had to ask for towels & toilet paper. The housekeeping staff were dressed like

Business