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Hyatt Place Rapid City / Downtown

Mt. Rushmore National Memorial Area - SD · United States

525 St Joseph StView location

9.0/10Excellent264 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.2/109.2
Condition9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Rapid City / Downtown

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access. Enjoy a satisfying meal at The Placery serving guests of Hyatt Place Rapid City / Downtown. Wrap up your day with a drink at the bar/lounge.

A complimentary continental breakfast is served daily. Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk. Planning an event in Rapid City? This hotel has 6532 square feet (607 square meters) of space consisting of conference space and 4 meeting rooms.

Self parking (subject to charges) is available onsite. Make yourself at home in one of the 117 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Museum of the American Bison - 0. 2 km / 0. 1 mi- Art Alley - 0. 3 km / 0.

Read more about this hotelShow less

2 mi- Dahl Arts Center - 0. 3 km / 0. 2 mi- Main Street Square - 0. 3 km / 0. 2 mi- Performing Arts Center - 0. 4 km / 0. 2 mi- Aby's - 0. 5 km / 0. 3 mi- Aby's Rapid City - 0.

6 km / 0. 4 mi- Memorial Park East - 0. 8 km / 0. 5 mi- The Monument Civic Center - 1 km / 0. 6 mi- Berlin Wall Exhibit - 1. 1 km / 0. 7 mi- Fine Arts Theatre at The Monument - 1.

1 km / 0. 7 mi- The Monument Ice Arena - 1. 2 km / 0. 7 mi- Flags and Wheels Indoor Racing - 1. 2 km / 0. 8 mi- Museum of Geology - 1. 2 km / 0. 8 mi- Summit Arena at The Monument - 1.

5 km / 0. 9 mi. The preferred airport for Hyatt Place Rapid City / Downtown is Rapid City Regional Airport (RAP) - 19. 5 km / 12.

1 mi With a stay at Hyatt Place Rapid City / Downtown in Rapid City (Historic Rapid City), you'll be a 2-minute drive from The Monument Civic Center and 8 minutes from Watiki Water Park. This hotel is 18. 6 mi (29.

With a stay at Hyatt Place Rapid City / Downtown in Rapid City (Historic Rapid City), you'll be within a 10-minute drive of Watiki Water Park and Main Street Square.

This hotel is 18.6 mi (29.9 km) from Black Hills National Forest and 0.2 mi (0.3 km) from Museum of the American Bison. Make yourself at home in one of the 117 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk. Planning an event in Rapid City?

This hotel has 6532 square feet (607 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs are allowed Maximum number of pets per room 2

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Self parking fee: USD 15 per night
    • Pet fee: USD 100 per accommodation (varies based on length of stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Museum of the American Bison 0.2 km / 0.1 mi
Art Alley 0.3 km / 0.2 mi
Dahl Arts Center 0.3 km / 0.2 mi
Main Street Square 0.3 km / 0.2 mi
Performing Arts Center 0.4 km / 0.2 mi
Aby's 0.5 km / 0.3 mi
Aby's Rapid City 0.6 km / 0.4 mi
Memorial Park East 0.8 km / 0.5 mi
The Monument Civic Center 1 km / 0.6 mi
Berlin Wall Exhibit 1.1 km / 0.7 mi
Fine Arts Theatre at The Monument 1.1 km / 0.7 mi
The Monument Ice Arena 1.2 km / 0.7 mi
Flags and Wheels Indoor Racing 1.2 km / 0.8 mi
Museum of Geology 1.2 km / 0.8 mi
Summit Arena at The Monument 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 117
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Wi-fi
  • Laundry service
  • Lift access
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Continental breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    QUADRUPLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hyatt Place Rapid City / Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Rapid City / Downtown

9.0
Excellent
264 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.6 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
13 Jul 2026
Christopher
It is a very nice hotel. It is clean, in a great location and the staff was very helpful.
Friends_and_family Friends
2/10
Poor
13 Jul 2026
Vicki
We booked a 4 night stay and our room was never properly cleaned. I understand about service every other day as far as making beds but we didn’t have any clean coffee cups or water glasses or packets to make coffee. I was very disappointed in the housekeeping services and would definitely discourage anyone from staying there.
Partner
8/10
Excellent
12 Jul 2026
John J
The hotel seems new and appears to be well maintained. The free breakfast was satisfactory most days, but sometimes the granola was gone or the mixed berries were literally frozen solid. Staff varied in their level of kind attention. For example, even though I had pre-paid my whole trip, at check-in I was asked for a credit card and told to authorize a $300 charge. No explanation was given for this charge - until I asked. On Day 3, I discovered that my room had not been serviced though it was supposed to be. The front desk staff were very apologetic and arranged to have it taken care of right away, while I was out at dinner. Prices for items in the little marketplace are excessively high.
Friends
8/10
Excellent
10 Jul 2026
PRASAD
This hotel is right in the Rapid City downtown and location is the best to explore the coffee houses and restaurants. Worked well for our 4th of july visit. The Mt Rushmore, Custer State Park, Sylvan Lake and Needles are like 30-40 mins away. Highly recommended.
Family_with_children
10/10
Exceptional
06 Jul 2026
Jonah
From check in with Yolanda to departure it was a perfect stay. We had a huge room which was spotless and comfortable with a separate living area and tv. Bar staff was great. Really enjoyed the stay.
Partner
10/10
Exceptional
06 Jul 2026
Sandra
Loved the staff, especially Yolanda! The location was great, everything was clean. Suggest having real eggs for breakfast, but in general, breakfast was great as well!
Friends
10/10
Exceptional
02 Jul 2026
Malida
This hotel is in the best location in town. The hotel is nice and new plus the room is very clean.
Friends_and_family Family
4/10
Poor
28 Jun 2026
Greg
property seemed new and clean but we had no room upon arrival
6/10
Pleasant
27 Jun 2026
Sara
Customer service is fantastic and great location. This hotel has the worst coffee from any hotel i have ever stayed at. Out of 5 days , housekeeping only came once and just emptied our trash. I honestly expected better from this hotel but the rooms are great and spacious.
Friends_and_family Family
6/10
Pleasant
26 Jun 2026
Gina
Our room was not ready at check in. Waited almost two hours and still not ready when we went back. Then they said we were upgraded and gave us a room with only one bed when we needed two. Went back to the desk and received a room of the original quality level. Definite spots on the bathroom floor that were not cleaned and our shower did not drain.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Sean
Amazing and would recommend!
Partner
10/10
Exceptional
20 Jun 2026
Hannah Lowry
Perfect location
Family_with_children
10/10
Exceptional
16 Jun 2026
Leonel
An excellent place to staycentrally located and clean. I recommend it.
Partner
10/10
Exceptional
08 Jun 2026
Elena
Hi there was a lady bartender she was limping and the lady African American who check us in (sorry I am not good with names ) they both exceeded the expectation the other they were ok! the breakfast was good but if some items went out they took long time to refill, so over all our stay was good
Partner
8/10
Excellent
07 Jun 2026
Sharon
Room was not clean and the pool was not open
Family
8/10
Excellent
06 Jun 2026
Tom
If you require a handicapped accessible room, expect to hike quite a ways to your room from the elevator.
Self
10/10
Exceptional
01 Jun 2026
Jeny
.
Partner
10/10
Exceptional
01 Jun 2026
Justin
Beautiful hotel, was very clean and well kept. The room was very nice and the bed was comfortable!!
Partner
8/10
Excellent
01 Jun 2026
Jennifer
Great new hotel located in the heart of downtown Rapid City. Pros- Lobby and room were up to date, well appointed and comfortable. Breakfast was included in our stay and decent. The staff at breakfast were wonderful.

Cons- Housekeeping is only offered every other day, which lacks service for me. We stayed three nights and they never serviced the room.
Family
10/10
Exceptional
31 May 2026
Kayla
The location of this hotel was very convenient for exploring downtown rapid city, it was a 20 min drive to the airport and ~1hr 45 min drive to devils tower and about an hour from Custer state park. The continental breakfast covered the basics and was delicious. The evening menu was perfect for what I was looking for. My room upon check in had a few things that could have been cleaner (trash wasn’t emptied, coffee stain on night stand) but other than that was exactly what I needed.
Self
10/10
Exceptional
31 May 2026
Kent
Place was perfect for an evening before Mt Rushmore
Partner
2/10
Poor
26 May 2026
Christen
There was hair in bed when comforter pulled down. The bathroom amenities were empty - no shampoo, conditioner or body soap.
I spoke to staff and they said they weren’t able to “compensate” me or give a discount because room was booked on Expedia.
Partner
10/10
Exceptional
23 May 2026
Amy
This is a new hotel and very nice area of town. Rooms were big and comfortable. Very quiet at night too. Tally’s restaurant is across the street, which was also really good.
Business
6/10
Pleasant
20 May 2026
John
Probably the best hotel in town, however there were things that definitely need to be approved. I have never stayed in a hotel where they will not clean room, replace towels, every other day. When they do make up that room they don’t really make your bed, nor do they clean sink. The only way you get any amenity is that you must ask, room doesn’t really have anything. For breakfast they are not quick to replenish any empty. Everyone was complaining.
Partner
10/10
Exceptional
18 May 2026
J
This centrally-located, 3-star hotel opened one year ago. The hotel staff are helpful and attentive. Guests will find ample local shops, restaurants, and bars all within walking distance. The hotel boasts a breakfast and a mini-mart with drinks, candy, and snacks for purchase.

The hotel is simple, and features scant amenities. Further, the design, materials and textures utilized reveal an update and furniture renovation may be necessary in a couple years' time. The hotel restaurant and bar are unnecessarily complicated for guests, so best to order downstairs and wait for your order.
Family
10/10
Exceptional
07 May 2026
Mark
Hotel was easy to find, had easy access to parking, it was very clean, breakfast was great with many options. The hotel staff was excellent and they were very friendly and helpful at any hour of the day. The onsite bar was a great place to unwind after a day of touring the sites. I recommend this hotel.
10/10
Exceptional
07 May 2026
Catrina
Nice room, convenient area.
Self
10/10
Exceptional
30 Apr 2026
Benjamin
Great stay to celebrate a birthday. Staff placed flowers I ordered into the room ahead of time and when we arrived we were surprised with chocolate covered strawberries.
The staff were excellent.
Partner
10/10
Exceptional
26 Apr 2026
Amy
Excellent breakfast bar, clean exercise room and walkable to many places in the downtown area.
10/10
Exceptional
26 Apr 2026
Jennifer
Very clean and nice staff. Close to attractions
Partner
10/10
Exceptional
25 Apr 2026
Cindy
Breakfast was great and a good selection of items.
Partner
10/10
Exceptional
15 Apr 2026
Scott
Great area.
10/10
Exceptional
13 Apr 2026
Irina
Free ok breakfast. Could be better
10/10
Exceptional
07 Apr 2026
Keith
A very nice Hotel in Downtown Rapid City.
The only complaint is no free parking.
It cost an extra $15.00 plus tax to park.
The included breakfast was really good
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Lucy
Excellent property
10/10
Exceptional
01 Apr 2026
Chelsea
Wonderful location, very walkable. 2 queen beds with a couch was perfect for our 5 night stay as a family, giving us a bit more space. Breakfast was good, and the hotel is still very new so everything was in great condition. Parking is a bit pricey but we appreciated the convenience and peace of mind. Only downside was a loud dog on our floor one night. Would definitely stay again.
Family_with_children
10/10
Exceptional
01 Apr 2026
David
We had a wonderful time at Hyatt Place Rapid City. We arrived early and they were very accommodating and was able to let us check in earlier than we were scheduled to. the room is very spacious and clean. Didn't get a chance to take advantage of the amenities. We did eat breakfast and I thought it had a good selection.
Partner
10/10
Exceptional
01 Apr 2026
Michael
Great place to stay. The staff were great and very friendly. Definitely stay here again when we are in Rapid.
Family
10/10
Exceptional
01 Apr 2026
Kristy
Everything was excellent. The only thing missing is a pool and hot tub.
Self
8/10
Excellent
01 Apr 2026
jorge
Great location! Restaurants and coffee shops are around the corner, and you don’t have to walk far to find the best president ever, who is on the same block. Parking was great because we came in March. I couldn’t imagine this place during the busy season; there definitely won't be enough parking. The free breakfast was good, plenty of choices, and it was hot! Everything was great until the dirty toilet and shower upon check-in, and Nick, their front desk clerk, was rude! I don’t know if I’ll stay at another Hyatt because why did I pay for a clean room and the toilet had FECES in it! So if you get a clean room, be thankful!
Partner
10/10
Exceptional
29 Mar 2026
Thomas
Clean rooms, excellent breakfast and safe parking.
Family_with_children
10/10
Exceptional
26 Mar 2026
Peter
Great staff, great breakfast, and off street parking
Self
10/10
Exceptional
23 Mar 2026
Kate
Clean, good breakfast
Friends_and_family Family
2/10
Poor
13 Mar 2026
Colleen
Great Hotel!
Self
2/10
Poor
10 Mar 2026
Gale
No
Friends_and_family Family
10/10
Exceptional
10 Mar 2026
Kelli
M
10/10
Exceptional
09 Mar 2026
Carrie
Exquisite hotel.
Partner
10/10
Exceptional
08 Mar 2026
Rhonda
Why bury the lead? Currently the best hotel in Rapid City. We’ve stayed in all of the contenders in the last 14 months so I feel qualified to reach that conclusion.
This hotel is still very new and is in excellent condition, as expected. Our room was spacious, the bed comfy, the climate control excellent, the TV large. The staff was cordial and attentive. Parking in the attached ramp costs extra, to be expected in a downtown location, and is convenient and feels safe.
The complementary breakfast offered a decent variety and is comparable to the average Hampton or Holiday Inn Express.
We loved the location in downtown Rapid City, which features an impressive array of restaurants and shops, and is very walkable. It feels like a fairly hip place.
Partner
10/10
Exceptional
07 Mar 2026
Sonia
Beautiful new hotel downtown. We enjoyed our stay very much. The only thing that wasn’t ideal was that the sofa bed wasn’t prepared for sleeping and we had to go chase a duvet to the reception. Some hotels seem to be able to do it, some not. Having beds ready for 3 people as indicated on the booking form is something we always appreciate when traveling with a child and arriving tired after a long trip. But otherwise no notes. The breakfast was great and staff wonderful.
8/10
Excellent
23 Feb 2026
Virginia
Clean room, lovely facility, decent breakfast-coffee temperature was not hot enough. The delightful hostess was very apologetic and brought both the regular and decaf temps to acceptable temps right away. Nicest employee in entire hotel!
Family
10/10
Exceptional
17 Feb 2026
Dan
Cleanliness , great location, quiet, spacious for 4 adults
Family
8/10
Excellent
10 Feb 2026
Robert
Friendly staff
Leisure Partner
4/10
Poor
08 Feb 2026
Sydney
Dirty room and having to pay for parking. They comp’d the parking because there was alcohol, beer caps, and food left in our room.
Leisure Partner
10/10
Exceptional
02 Feb 2026
Laura
Was a great stay
10/10
Exceptional
01 Feb 2026
Molly
Beautiful hotel, wonderful service, and perfect location. The cocktails and food were exceptional as well,
10/10
Exceptional
31 Jan 2026
Clint
Great new hotel in an ideal location. The parking garage was a big plus.
10/10
Exceptional
21 Jan 2026
Ashley
Clean, large room. Excellent location
Leisure Self
6/10
Pleasant
07 Jan 2026
Victor
Upon checking in there appeared to be a homeless man with his dog trying to check in to a room. He kept the sole front desk attendant busy for awhile until someone else came from another office to help us. We were able to check in and get our room. Our daughter was not feeling well and parking afterwards was a long walk to the entrance. Wish someone would have noticed sooner.
Leisure Family_with_children
2/10
Poor
02 Jan 2026
Brad and Rachel
The bathroom was not cleaned sufficiently. Primarily the floor around the toilet.

City garbage trucks slamming garbage containers around in the alley for 15 minutes or more extremely early. Unfortunately we were staying on the 3rd floor alley side. Extremely loud in our room.
Partner
10/10
Exceptional
01 Jan 2026
Vickie
parked on street,it felt safe.
Leisure Friends
6/10
Pleasant
27 Dec 2025
ira
It was a dirty room.
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Luis
Clean and professional staff it was a good trip overt
Leisure Family
10/10
Exceptional
15 Dec 2025
Jamie
Beautiful hotel!
Self
10/10
Exceptional
12 Dec 2025
Sly
Clean rooms
Business_and_leisure Self
10/10
Exceptional
09 Dec 2025
ERIC
Brand new property. Very friendly/helpful front desk staff, spotless room. Fine value; would return! Probably the top choice in Rapid City, and I used to live there.
Leisure Self
10/10
Exceptional
08 Dec 2025
Rodger
Staff
2/10
Poor
01 Dec 2025
Umposkawin
You can hear kids loud in other rooms, traffice and sirens outside, turning into the parking garage is a tight fit, couldnt change the air temperature in the room, had to call downstairs to change it. Teenagers running up and down the hall and no one said anything to them. Key card use every single time, room, elevator, and parking garage.The rooms were clean and nice. Staff was nice. Just not a good spot to get some rest. If you're paying over $350 for room, incidentally and parking it better be worth it.
Business_and_leisure Family_with_children
8/10
Excellent
30 Nov 2025
Daniel David
Nice new hotel in a great location. Housekeeping, or lack there of, is a joke. We stayed 5 nights and they only came once to bring towels and make the beds. Nothing in the room was cleaned or refilled while they were there. We had to go to the front desk on two separate occasions to ask for towels
Leisure Family_with_children
10/10
Exceptional
24 Nov 2025
Thomas
Felt very safe and quiet area. Was able to walk to the local stores and get some shopping done. We was able to watch a movie at the Elk's theatre.
Leisure Family
10/10
Exceptional
24 Nov 2025
Kevin
Spotless room--easy and safe parking--staff was great (brought me a microwave when I requested one)
Leisure Self
10/10
Exceptional
18 Nov 2025
Cayce
Staff was very friendly, common space and bartender were amazing. Walkable to many dining options and parking garage was safe and easy to navigate.
Leisure Family
2/10
Poor
17 Nov 2025
Mercedese
Room requested not available. House keeper came into my shower at 9 am while I was showering. Reporting it on website.
10/10
Exceptional
09 Nov 2025
Angela
Front desk staff was very friendly and accommodating.
Friends_and_family Friends
8/10
Excellent
09 Nov 2025
Ryan
Very clean, very nice place. Pillows suck. Call holiday inn and see where they get theirs. Theirs are good, yours are not.
Leisure Partner
10/10
Exceptional
02 Nov 2025
John
Room was very clean. Its a very nice hotel.
Leisure Partner

Location & surroundings

Hyatt Place Rapid City / Downtown
525 St Joseph St, Rapid City, United States

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Hyatt Place Rapid City / Downtown

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