Name: Super 8 by Wyndham Rapid City
Address: 620 Howard St, Rapid City, 57701, US

2/10

Poor

20 Jul 2026

Ali

The staff are horrific, threatened several times to cancel my stay because I asked for a main floor room (called in advance and told it’s no problem). Didn’t explain it’s sold out, just that main floor is extra cost due to pet friendly rooms, just outright told me she’s cancelling my stay! She made me extremely anxious and uncomfortable, my elderly father was very upset, and it was a completely unnecessary interaction. Huge power trip on vulnerable travelers! Toilet didn’t work, 4 day stay and never cleaned garbage and no fresh towels. This is NOT a Wyndham hotel, it’s a disgrace.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Regina

The staff member making sure breakfast was running smoothly was very good about keeping the food stocked and coffee made. He did an excellent job.

Family_with_children

4/10

Poor

18 Jul 2026

Mary

very bad the pools were closed very little breakfast

Friends

2/10

Poor

16 Jul 2026

Allan

Skip the trauma and stay somewhere else.
Room was full of mold ,second week the front desk ladie gave me a room with no ac.im sure someone had said something about it in the past,still they tried to shove me un that room ibask for a better room she said is all we got.while they checked in other gues.on top of it all the front desk ladie was laughing watching me go through this stressful moment.inhumain building and individuals at the front desk

8/10

Excellent

15 Jul 2026

Aaron

Not a bad spot for what I needed; if all you need is a bed and shower. The place could use a little TLC. Staff were amazing though and very kind.

Partner

8/10

Excellent

14 Jul 2026

Garett

Wasn’t really any good breakfast items besides the waffles

Partner

6/10

Pleasant

14 Jul 2026

ron

ok

Family

2/10

Poor

12 Jul 2026

Kathy

Carpet and bedding appeared reasonable. The remote for tv was held together with dirty, sticky, hair filled duct tape. The phone to call office was missing buttons and sticky. Dirt was encrusted in handset. The plugs next to bed had layer of dirt on them. Lamp shade on one bedside lampspeckled in mystery yellow grungy fits as were walls in bathroom, like maybe vomit was not thoroughly cleaned. There was a bare metal bracket on wall by bed without cover so it was sharp. One lamp did not work and when I checked its plug the socket sunk into the wall . The wifi did not work for a few hours and the employee said “it shows it works in all rooms” so turn your devices off and on. This was happening on our phones and iPads. She said she “would have to call a handyman” - not that she would, but that it would be work for her! - when we returned later from dinner it did link up finally at about 8. The back exit U left via for our car was jimmies do it would not lock. I phoned her from my cell, identified myself, and she replied “yeah, I know, a handman has to deal with it. At that point I wanted to leave as strangers from the back area could get in. In all honesty it feels more like a rehab training center than a leading hotelier’s budget accommodation

Partner

2/10

Poor

07 Jul 2026

RAYMOND D

For the price we paid, the room was absolutely unacceptable. No closet, no iron, windows unit for ac and so loud. Had two use 2 remotes for the TV. Room was not cleaned for 2 days, 1small bar of soap for 5 days. The worst was the lighting, only one small lamp on the night tables, room was super dark, the lamp was so small and did not give any light, the other night table emptied. I will NOT recommend this hotel to anyone.

Partner

6/10

Pleasant

07 Jul 2026

Kimberly

No coffee maker, kleenex, very little to the room but for the night it was fine.

Family

8/10

Excellent

06 Jul 2026

Amparo

When I was about to leave the property on Sunday 7/5 @ 12:10A, the front desk guy told me that I couldn't leave till 2A. I got mad and I explained that I have to drive 24hrs back home and I need to have a receipt that everything was cero balance, and if he was not compliance with me I will be forced to call the cops.
Also when I 1st register at the motel I specifically told the lady that I was paying in cash, (which I did the same day) I was only using the credit card for the motel to be secure with my reservation. After I handed her the cash and few days later she charged to my CC, I called my CC immediately, but the front desk canceled the charges. Why they'll put you to such an uncomfortable situation????
The only thing remains questionable is that I'm not sure if they ask me for money ($150) for the keys.
Besides the above, employees were friendly and ready to accommodate your needs.
Amy

Self

8/10

Excellent

06 Jul 2026

Wendy

Price was good for the area and being center to surrounding area activities that we wanted. Hotel seemed older, room could use some updating. Pool was very cold.
Lady at the desk was very nice and helpful.

Housekeeping could’ve been a little better when we arrived. There was crumbs on our table, for all in all it was a good visit.

We didn’t eat at the breakfast just had coffee.
Lots of parking spots to park.
Gas station and near by places to eat, even walking distance if needed.
Right off the interstate nice location

Partner

10/10

Exceptional

05 Jul 2026

Alicia

Staff was amazing and friendly.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Yathika

Badly maintained property. Walls got huge holes even in the bathroom. Bathroom tub was cracked. Not enough towels for the guests. Will not recommend for anyone

Friends

2/10

Poor

04 Jul 2026

Sierra

Booked a room 3 days in advance, the day of I left Denver around 7:00pm and was expected to be there by 2:15am. I called the place beforehand letting them know I’ll be coming in after 12. The Owner who I spoke to said it was totally fine and to check in online so when I arrived I could grab my key and head to bed. Super easy? Not, when we arrived this person at the counter told us we were not allowed to check in, even called the boss and apparently couldn’t help us. Thankfully another hotel was so kind to help us on this 4th of July weekend. Motel 8 was not accommodating at all, and don’t expect them to be on their word because they will lie to you and expect you to sleep out in your car.

Partner

10/10

Exceptional

03 Jul 2026

jill

Room was clean & comfortable, a little dated but everything we needed. Check in smooth & Damian at front desk was wonderful. Went out of his way to get extra pillows & answer all questions! The refrigerator in the room was the best we've had on our long road trip so far which is important when you're carrying supplies! Only issue is no free wifi without Wyndham membership which should be made clear. Breakfast was typical & open on time. Plenty of parking. Overall OK...

Partner

2/10

Poor

29 Jun 2026

Raylene

Room walls had holes in the walls. Bathroom tub was dirty from not draining properly and constant water drip. The only good about the stay was they refunded me the $35 pet fee.

Pet

8/10

Excellent

29 Jun 2026

Ronald

Everything thing was fine,but the electric outlets were worn so that’s plug would not stay in. Mostly the three prong ones on the wall. Bfst was very good and appreciated

8/10

Excellent

23 Jun 2026

brittany

the 2 at the front desk were really patient, kind and professional.

Self

2/10

Poor

22 Jun 2026

Mark

This was one of the worst hotel experiences I've had. Check-in took nearly 20 minutes because the person in front of me was checking into six rooms, and there was only one employee working the front desk. After about 15 minutes, they finally brought in someone else to help.
The rooms are severely outdated and the property overall feels run down. The final straw was breakfast on my last morning. I was having trouble with the waffle maker when it started beeping. Another guest began giving me a hard time about it, and I later found out one of the people involved was actually an employee trying to help. The problem is that none of the employees wear uniforms, so there was no way to know who worked there and who didn't. Instead of handling the situation professionally, the interaction became unnecessarily confrontational and left a very bad impression.
To make matters worse, when I returned from the store one day there were several police officers outside the hotel. Later that same day, people wearing hazmat suits were cleaning a room down the hallway from mine. Whether there was a serious issue or not, it certainly did not inspire confidence in the property.
Between the long check-in, outdated rooms, unprofessional atmosphere, and overall experience, I would not stay here again and would not recommend it to anyone looking for a comfortable place to stay.

6/10

Pleasant

22 Jun 2026

Raymond

Breakfast could have been better.
The carpets in the room were sticky.

Other than that, we had a pleasant stay.

Partner

6/10

Pleasant

19 Jun 2026

Clara

Breakfast was very weak. Just waffle, cereal. No protein. Like just boiled eggs. Coffee, weak. Shower not very hot. TV was operable. Ice mackne broken. Apple juice broken. Empty pool.

Family_with_children

4/10

Poor

17 Jun 2026

Sandra

The room was clean but had to ask for a light bulb in the wall light. We had 6 in our room and only 1 towel. When I asked for more I had to wait until they washed more.
The pool was empty
The breakfast was nearly empty and this was at 8:00 am.
Had to ask for an ice bucket.
The parking lot had large pot holes.
Very disappointed in Super 8, stayed in many before and never had this experience.

Family

8/10

Excellent

16 Jun 2026

Zobeida

Breakfast was good, variety was excellent a little something for everyone. Rooms were clean and I really liked that all the rooms were non smoking. Staff during the night and day were very pleasant and helpful.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Lawrence

Good clean room for the price.

Partner

10/10

Exceptional

09 Jun 2026

Douglas

A very helpful staffer at the desk.

Self

6/10

Pleasant

09 Jun 2026

Ray Andrew

It was just ok

Self

6/10

Pleasant

08 Jun 2026

Rick

Had trouble with TV but staff did an amazing job of coming to take care of right away!

Partner

4/10

Poor

08 Jun 2026

Sandra

This hotel has seen better days. Grounds are on the shoulder of a freeway onramp. Pretty dumpy. Furniture in the room looked like it had been pulled together from a thrift store. Bed not comfortable. Just all around depressing. A couple other Super 8s in So. Dakota were great, but not this one.

Friends_and_family Friends

4/10

Poor

04 Jun 2026

Saverio

Carpet is dirty. I can’t use my key card to enter hotel from car parking. Parking pavement are damaged. Room needs to be remodeled. Lousy pillows.

Partner

6/10

Pleasant

01 Jun 2026

Aaron

Decent place. Parking lot has holes that might swallow a small SUV. It was clean and well lit.
Breakfast could be better.

Self

8/10

Excellent

27 May 2026

Belinda

No breakfast for the 3 days!! No HOT water!!

Family_with_children

4/10

Poor

23 May 2026

Cindee

Staff were super friendly!

Room was in need of some love. Stains on carpet/lampshade and leaking shower diverter. Otherwise, appeared clean. Some outlets did not appear to work. AC worked sporadically. Window tracks were dirty.
Bed was very comfortable and linens were crisp and clean.
You will need to bring your own toilet paper, kleenex, shampoo, handsoap, cups, etc. as there is none available in the room or the lobby.
There is no coffee maker in the room and the machines in the lobby were out of order. Being a coffee addict, that was a huge drawback.
Location was good with easy access to interstate.

Family

6/10

Pleasant

22 May 2026

Christopher

What breakfast? Dirty rooms. Not recommended.

Partner

4/10

Poor

21 May 2026

Nicholas

the Sink hot water knob was broken. So no hot water except for the shower!
There was one towel in the room. There were no cups. Staff said they were out of cups!
Pretty crummy. The breakfast bar was a joke.

Partner

2/10

Poor

19 May 2026

Linda

No lamp in our room at check-in No materials at desk to write. No light by desk area. No. Glasses available for drinking water Your free breakfast was awful. No coffee. No milk. Old cereal. Worst we have ever had.

Partner

2/10

Poor

11 May 2026

Max

Everything was terrible from staff to room!! Do not stay!!

Self

10/10

Exceptional

05 May 2026

Maria Eduarda

I loved everything!

Friends

8/10

Excellent

04 May 2026

stephen

Adequate; clean and comfortable. Only 1 sample size shampoo provided for 2 guests. Breakfast quite limited, waffles the only hot option. Beverage dispensers 'out of order' and no juice options.

Partner

8/10

Excellent

24 Mar 2026

Shanthapriya

Good ambience

Family_with_children

6/10

Pleasant

24 Mar 2026

Alexandra

Good stay

6/10

Pleasant

23 Mar 2026

Bryan

Staff were amazing

10/10

Exceptional

22 Mar 2026

Benjamin

This is a pretty basic hotel room, but by no means was this dirty or unpleasant. I come to Rapid City often and I plan on coming here again at some point. I got a great value for this day.

Self

10/10

Exceptional

22 Mar 2026

Paul

Nice clean reasonably priced hotel.

Partner

10/10

Exceptional

17 Mar 2026

Matt

Staff very friendly and accommodating!

6/10

Pleasant

15 Mar 2026

Karin

It was ok, probably won't stay here again.

Partner

2/10

Poor

05 Mar 2026

Jorge

Parking was fine.
Poor laundry service and appliances in bad conditions.

Pet

2/10

Poor

15 Feb 2026

Jordan

The place was dirty, half of our outlets didn’t work, the staff had very poor hygiene, the breakfast was a joke and the pool was closed. Which was inconvenient considering the pool was one of the main reasons why we stayed there. We were very disappointed. And not to mention our whole floor smelled like cigarettes and marijuana. We had 2 young kids with us so that was disgusting.

Leisure Family_with_children

2/10

Poor

01 Feb 2026

stacy

The sink in our room was very backed up. The sink never drained through the stay. It was disgusting. I ended using the tub for a sink. The key cards were constantly canceling out so we had many trips to the front desk. When I went to inform about the sink the desk person was absent for what seemed like quite awhile without checking around.

Partner

10/10

Exceptional

21 Jan 2026

Marilyn

Excellent sereve

10/10

Exceptional

28 Dec 2025

Gary

Room was clean and staff was very courteous, no problems.

Business_and_leisure Family

10/10

Exceptional

23 Dec 2025

Naomi

Clean rooms, very friendly staff, kids loved the breakfast, very open parking

Business_and_leisure Pet

6/10

Pleasant

22 Dec 2025

Josie

The breakfast could have been a little better.

10/10

Exceptional

21 Dec 2025

Olivia

The room was clean. I didn't get to eat breakfast because I usually go out with family to eat. The front desk clerk was very friendly and helpful. They let me know if I needed anything to let them know. I had a wonderful stay. I would stay there again and the room rates were reasonable.

Self

10/10

Exceptional

20 Dec 2025

Alan

Staff are friendly and quite helpful.

6/10

Pleasant

04 Dec 2025

Frances

The room was sufficient. the staff was great.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Belleza,

Nice

10/10

Exceptional

15 Nov 2025

jeff

Yes

Self

10/10

Exceptional

14 Nov 2025

Jeffrey

Yes

Self

10/10

Exceptional

06 Nov 2025

Ismael Chris

Everything was great

10/10

Exceptional

29 Oct 2025

GARY

yes

Business Family

8/10

Excellent

25 Oct 2025

cornelia

The breakfast was fair, I am not able to have pork turkey sausage every day would have been grest

Business

10/10

Exceptional

24 Oct 2025

Lori

Clean. I reserved queen beds and get these little beds that 2 people don’t fit in.

Leisure Family_with_children

10/10

Exceptional

17 Oct 2025

Damion

The staff was very nice,Dani was very polite and helpful.I can't wait to come visit again,thanks for having me.

Leisure Partner

4/10

Poor

16 Oct 2025

Robert

The room was barely adequate in size. The bathroom was not very clean and the fixtures all need to be replaced. Hole in tub wall. We won't stay here again.

10/10

Exceptional

16 Oct 2025

Ronelle

Okay, nice place to stay for a night.

10/10

Exceptional

14 Oct 2025

Candi

Great

8/10

Excellent

12 Oct 2025

dan

was not listed as out door pool an that pool was closed

Friends_and_family Family

8/10

Excellent

01 Oct 2025

Ryan

Nice place for a stop on a road trip

10/10

Exceptional

30 Sep 2025

Robert

The hotel was clean and quiet

10/10

Exceptional

30 Sep 2025

Milton

Always appreciate the staff and their kindness. Always enjoy the stay

8/10

Excellent

29 Sep 2025

Bob

The room was in good condition. The only lighting was two stand lamps. The bed was comfortable. Negative aspects were that the TV didn't work, and the AC unit sounded like a small jet getting ready to take off. I would recommend this property.

Business_and_leisure Self

2/10

Poor

29 Sep 2025

Gayle

Not well maintained

Leisure Partner

10/10

Exceptional

27 Sep 2025

KAREN

Room was main floor, the Clerk was very pleasant, enjoyed the friendly attitude of staff .

Leisure

8/10

Excellent

25 Sep 2025

steve

Hotel was a little dated but in the middle of some cosmetic upgrades. Close to Mt Rushmore, Crazy Horse and the wildlife trail. Would stay there again.

Leisure Partner

4/10

Poor

23 Sep 2025

Gary

Requested a ground floor several months ago. Irritated that we were on the second floor. Carpet in room had big stains and didn’t look very clean. Someone cooking and very strong food smells coming through the ventilation system for 1/2 the night. Smelled like a strong curry like smell. Not a great experience.

Leisure Partner

8/10

Excellent

23 Sep 2025

Garith

Everything

8/10

Excellent

23 Sep 2025

Dan

The property is in okay condition. It is being worked on, so not a big deal. It shows that they are trying to make it better. Parking lot definitely needs some attention.
The surrounding properties don't help much. Overall I would stay again.

10/10

Exceptional

17 Sep 2025

John

All good

6/10

Pleasant

17 Sep 2025

Lauren

There was no soap, had to use “conditioning shampoo” to wash hands after using the bathroom. No real blanket, just a heavy top sheet. Bed was fairly comfortable, shower had good water pressure.

Leisure Partner

8/10

Excellent

17 Sep 2025

Annelise

Cost Effective

The rooms are nice and clean. We left before breakfast so can’t comment. The problem is feeling insecure because people prop open the back doors constantly and no one is there. Otherwise good value for a great price.

Friends_and_family Friends

6/10

Pleasant

17 Sep 2025

Darrel

Clean and friendly staff.

Very clean and the staff were great. No adjustments on the air conditioner so had to turn it off when I went to sleep because of the noise. Little stuffy in the morning. No ice bucket or glasses so had to go and request them at the desk. Bathroom needed updates as the toilet stool was very low and no hand rails anywhere making it a bit difficult as I'm 80 years old. Again the staff were great and everything about it was very clean.

Self

6/10

Pleasant

16 Sep 2025

Verified traveler

The manager at the front desk was awesome. The breakfast the basic, not bad. The carpet was really dirty in the room. If you were barefoot, it was soiled and sticky. If you wore socks, your socks became filthy. They only clean your room every 4 days, unless you request a need. We stayed 3 days.

Leisure Partner

6/10

Pleasant

14 Sep 2025

carlina

The carpet was dirty, i know for the price was. Okey but it needs to be a little bit more clean!

Leisure Family

8/10

Excellent

13 Sep 2025

Timothy

Little bit dated and run down. Staff was friendly. Room was clean.

4/10

Poor

11 Sep 2025

Jeanne

Felt unsafe could not get the door to even shut all the way

Leisure Self

8/10

Excellent

10 Sep 2025

Francisco

The room was decent, but the room carpet smell old and musky. Additionally the toilet I had to flushed twice and it was coming back up to the edge.

Self

6/10

Pleasant

07 Sep 2025

Brianna

What you expect for a cheap hotel

10/10

Exceptional

07 Sep 2025

Patrick

We were pleased with our stay. It was dark when arrived, so didn't see much. The floor carpet in room 219 could use a good cleaning or replaced, but other than that it was a good room and stay.

Leisure Family

6/10

Pleasant

04 Sep 2025

Phayvan

Chrissy was amazing during check in, as well as during breakfast and check out. Such a very nice and caring person. The room itself was average. However we appreciated the bed and hot shower during our travels.

Leisure Partner

8/10

Excellent

04 Sep 2025

Catherine

Staff was friendly and accommodating. Need wall lights on both sides of the bed for more lighting in the room

Leisure Partner

6/10

Pleasant

03 Sep 2025

Desislava

Good option to stop by for rest while on the road.