Name: Days Inn by Wyndham New Orleans Pontchartrain
Address: 4180 Old Gentilly Rd, New Orleans, 70126, US

8/10

Excellent

01 Aug 2026

Rodolfo

All good

4/10

Poor

06 Jul 2026

Lorine

This motel needs a lot of improvement Service staff was responsive to my (and parents) needs but need to call them (and not available at all hours). They have accessible rooms/showers for wheelchairs for my needs. Had good AC for the hot days.The rooms were not good condition. Complementary breakfast room, serving hours, and food were all horrible and very unclean (sour pancake and roaches in the sink).

Family

4/10

Poor

05 Jul 2026

Caleb

This motel needs a lot of improvement Service staff was responsive to my (and parents) needs but need to call them (and not available at all hours). The rooms were sub-par. They have accessible rooms/showers for wheelchairs. Had good AC for the hot days. Complementary breakfast room, hours, and food were all horrible and very unclean.There were expired/sour waffle mix, orange juice, and milk. There were visible roaches in the kitchen sink and floor. The breakfast hours were much less than they stated (less than 3 hours). Staff mentioned they \"closed early\" due to food shortage (note there were boxes of muffins still available next to fridge). Area and building are not too safe. Backdoors were left open and unlocked overnight, open to the street. Hotel staff are not available overnight and under staffed in the morning. Security cameras are everywhere so does offer some safety

Family

2/10

Poor

28 Jun 2026

Jeff

It was HORRIBLE. Should not be more than a one star. If we had not arrived so late I would have left and found a new spot. It was dirty, smelled of marijuana, and not a secure location. Could not have been worse. There was NO breakfast. This place was horrible, Expedia should be ashamed

Partner

8/10

Excellent

12 Jun 2026

Signe

The price was good. It wasn’t quite as clean as I would like. It was acceptable, but not great. I appreciated the refrigerator/freezer so I could keep my ice packs frozen. The coffee packets in the room did not fit the coffee maker provided. But I was able to use them in a cup of water heated in the microwave. Old, dirty air conditioners were stored in the alcove where the ice machine was. Not very pleasant.

Self

2/10

Poor

05 Jun 2026

Leticia Guadalupe Carrillo

Pictures are not accurate. The property was definitely unkept and was falling apart. Kitchenette did not have any pans and stove was turned off. Which defeated the whole purpose and extra costs. Would not recommend unless very low budget & do not mind unsafe conditions.

Friends

2/10

Poor

22 May 2026

Brittnye

Broken A/C units in the hallway, stove in the room falling apart, bed bugs in the bed, sheets and pillows had stains on them and burn holes in the covers. Was gone in less than 3 hours, stayed long enough to find another place and rest in the parking lot from traveling.

Friends_and_family Family

8/10

Excellent

18 May 2026

Cara

Room was clean.

Family

4/10

Poor

17 May 2026

Lisa

Beware this was not a great place to stay. Bathroom was not cleaned. Air conditioning was loud. No security and no coffee in the morning. Breakfast was very scarce. Far from anything. Won’t stay here again.

Family

10/10

Exceptional

14 May 2026

Marlene

All went well with my stay.

Self

6/10

Pleasant

14 May 2026

Stephanie

Better continental breakfast choice and better kept of property

Partner

10/10

Exceptional

04 May 2026

Patricia

The room was clean staff were great

Friends_and_family Family

8/10

Excellent

29 Apr 2026

Francis

Nice hotel.

Self

2/10

Poor

20 Apr 2026

keith

This should not be on your site. Just burn it down and start over

Friends

6/10

Pleasant

19 Apr 2026

Jeffrey

Nothing fancy but a clean place to stay.

Partner

8/10

Excellent

12 Apr 2026

Brian

Yes

Partner

6/10

Pleasant

12 Apr 2026

Romalis

Room was okay

2/10

Poor

03 Apr 2026

Deviontae

N

Partner

8/10

Excellent

02 Apr 2026

Frederic

Good size room with a basic kitchenette. Staff was regularly not at the front desk which complicated checking out (we just left our cards and went). Breakfast I very basic (waffle, some limited muffins). Recommend making the coffee in your own room. There is a Walmart really close as we as many bus routes leading to downtown in 20 minutes. I would definitely stay there again despite the small downsides

Partner

2/10

Poor

29 Mar 2026

Andrew

Cancelled my reservation last minute. Dont stay

Friends_and_family Family

8/10

Excellent

13 Mar 2026

Toni

The refrigerator worked great along with our tv and air conditioner. This facility offered shampoo and conditioner in the room. We had our children stay with us, once we checked in I asked for 2 more large towels which no e were avaliable until 30 min and once housekeeping came to give me tje towels, they were still damp. The room has nice wood floors, but the carpet in the hallways were stained and dirty. The continental breakfasts that was offered was bread to make toast, a few small muffins, you could make a waffle if you like, and 2 different types of cereal. Overall our stay was comfortable and the staff was very polite. I even washed a load of clothes there, they have a washing machine and dryer for $2 each, both work great.

2/10

Poor

01 Mar 2026

Allison

The room was clean enough but didnt get serviced during our stay unless we asked. The entire hotel smelled like a marijuana dispensary. We thought they said there was a breakfast included but we didnt see anything but cold cereal. There was never any coffee, even at 7am. The hotel staff seemed uninterested in helping us. There are better places to stay for the same money. I would never suggest anyone stay at this hotel.unless you absolutely had no other choice.

Family

6/10

Pleasant

27 Feb 2026

Hilary

Sheet were dirty when we arrived but I reached out to staff immediately and they washed them for us

Family_with_children

2/10

Poor

15 Feb 2026

Gwendolyn

The room smelled like smoke and it was supposed to be none smoking! I’m glad I didn’t bring my oxygen in that room. Also I killed two big spiders and the shower floor was not clean. My sister is coming for Fat Tuesday, I’m gonna tell her not to stay a the days inn

Partner

10/10

Exceptional

14 Feb 2026

Gilberto

Great deal, friendly staff and clean room.

Leisure Partner

4/10

Poor

13 Feb 2026

Evana

Place was dirty, hallways smelled like weed and cigarette smoke. Toilet kept running and leaking.

Business Family

6/10

Pleasant

10 Feb 2026

Breanna

Staff was nice hotel needs serious work. Black mold is dangerous

Leisure Friends

2/10

Poor

09 Feb 2026

Denika

It was a no smoking room that reaked of smoke and was infested with roaches. There was no hot water for the shower one day. The breakfast was continental. The fridge didn’t work. The floor was soooo sticky that it made a noise under my shoes. I would not recommend staying there.

10/10

Exceptional

22 Jan 2026

Jason

Staff was great and my room was clean.

Leisure Partner

4/10

Poor

22 Jan 2026

Jania

The room was nasty, I had to mop the floors with the towels , and it was hair and dirt around the toilet. Smoke ashes were in the dressers and something was biting us while we were sleeping !!

8/10

Excellent

18 Jan 2026

Melinda

The room was clean. The day was nice and it was in a good location. Very convenient stuff all the way around parking was OK but y’all’s coffee is terrible.

Friends_and_family Family

6/10

Pleasant

18 Jan 2026

cody

Staff yes
Microwave did not work
There was no soap in the shower
Only one wash cloth
Breakfast area left a lot to be desired

2/10

Poor

08 Jan 2026

Jalycia

I stayed for 3 nights and not one time did they come to clean my room while I was out all day. I specifically had to ask the staff members whose job it was and then they did something and that was my first day. The rest of the days they said well you didn’t ask when I know I said something the first time it happened but every other Days Inn i stayed at cleans daily. Hell I mean I even stayed at the motel 6 next door before and got my room cleaned daily without asking or giving advance notice

Business Family_with_children

6/10

Pleasant

08 Jan 2026

Tushar

TV was not working and we had to ask for a hair dryer as that was missing. That’s something not expected

Leisure Friends

4/10

Poor

05 Jan 2026

Mitali

Too much smoke smell

Business_and_leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Raz

Everything was great

Leisure Partner

4/10

Poor

02 Jan 2026

Heidi

The first room we were given smelled so strongly of cigarettes that I had to ask to be moved. We were put in a second room that smelled of mold and had roaches. We stayed for 4 days and were never given clean towels or clean sheets or we’ve more toilet paper. The breakfast was minimal with few options and short hours.

Leisure Family

2/10

Poor

20 Dec 2025

Huawei

they didnot clean the room everyday

Business Friends

8/10

Excellent

16 Dec 2025

Matt

Good staff and clean

4/10

Poor

06 Dec 2025

Nahid

We hardly got any breakfast and we were there an hour before it ended. They didn’t refill. We had to ask for a hairdryer, coffee pot, and an iron. Microwave wasn’t working.
They don’t even come and clean rooms everyday.

Friends_and_family Friends

8/10

Excellent

05 Dec 2025

Jon

It was clean

2/10

Poor

30 Nov 2025

Markeeta

We specifically asked them not to clean our room be cause the first day a debit card came up missing. Fine no problem we can lock it and order another one. The next day my laptop, $250 and craft supply was missing. There was a huge language barrier and the manager wasn’t there and wouldn’t be there til 2pm

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Vijayabhargav

Decent place to stay.

Leisure Family_with_children

8/10

Excellent

25 Nov 2025

Lisa

It was in a great location and the room was nice and clean and bed was very comfortable

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Trinity

Super easy check in and comfy bed

Leisure Partner

8/10

Excellent

23 Nov 2025

Lilliana

Room was clean staff was nice.

Business_and_leisure Friends

6/10

Pleasant

18 Nov 2025

Nicholas

Here’s the deal, it was extremely affordable. But you get what you pay for. Wasn’t the nicest, but the bedding was clean. Staff was extremely nice. When I checked in, I discovered my shower, did not have a showerhead. I checked in very late. I let the front desk know the next day while I was out they installed a new showerhead and it was greatly appreciated.

6/10

Pleasant

18 Nov 2025

Jerri

Staff was very friendly and helpful. But the property was very run down and the neighborhood was sketchy. Our room had holes in the walls and the sink was broken. Actually, wrapped the handle to the base by tape. There is also no elevators for the top floor, so had to carry heavy suitcases up the stairs was not fun. We didn't have the time or energy to find something else so just made due. The only reason it's getting a 3 and not a 1 was the staff. They were extremely nice.

Leisure Partner

2/10

Poor

17 Nov 2025

ryan

I didn’t feel safe there our room was on the second floor closest to the street there there is a set of stairs that leads to a side exit this door doesn’t lock. We went to our car late there was a man with a crack pipe asking us if we had weed. He was high or intoxicated. Anyone can wander in the hotel because that door doesn’t lock. There is a key reader but the door is broken.

Leisure Friends

6/10

Pleasant

17 Nov 2025

Jennifer

It's somewhere to stay is not the best but it's close to the French quarter and the 9th Ward and I will stay there again if I have to

Business_and_leisure Self

8/10

Excellent

09 Nov 2025

Steven

Room was clean and comfortable.

Leisure

6/10

Pleasant

06 Nov 2025

Andrea

Bed was clean, it’s a hotel for under $50 a night, can’t expect much out of it. People live in this hotel and the hotel next door seemed like a pay by the hour type of place if that tells you anything about the area

8/10

Excellent

01 Nov 2025

Brittany

Rooms were nice size, staff was kind

Leisure Family

6/10

Pleasant

07 Oct 2025

Ernesto

Clean, and its right off the freeway is good. New Orleans overall needs infrastructure work urgently.

2/10

Poor

30 Aug 2025

Matthew

Appalling sh*thole

Crack heads hanging around in the car park. Derelict and dodgy housing directly outside. The manager asked for my debit card pin infront of a lobby full of people including two discussing how to get cellphones into prison. We left and found somewhere else. Hands down the worst hotel experience ever and I have stayed in shack in part of Africa with no running water. I have never felt so unsafe. DO NOT GO HERE, GO ANYWHERE ELSE. Literally sleep in your car if this is the only option.

Friends_and_family Family

6/10

Pleasant

19 Aug 2025

Tiona

Customer service was great

Leisure Family

10/10

Exceptional

19 Aug 2025

Sylvia

Near alot of shopping and food areas

10/10

Exceptional

05 Aug 2025

Shaketa

Clean

Business_and_leisure Family

8/10

Excellent

03 Aug 2025

Stephen

Complinary breakfast was very lacking. Absolutely no fruit for breakfast and very limited on other breakfast food

Leisure Family

6/10

Pleasant

29 Jul 2025

Phillip

Not the best area. Hotel looks nice from the photo but it is just average in an average area. Room was big. Breakfast was not great

Friends_and_family Family

2/10

Poor

19 Jul 2025

YAMILIS

There is no elevator, light fixture broken in room hallway and room smelled. Not enough towels. No inside outside curtain, if you opened the curtains everyone outside the window will see you.

Leisure Family

6/10

Pleasant

15 Jul 2025

Wendy

Meh at best

Guy at check in didn’t speak the best English. Was on the phone with someone else telling him what to do and saying he was new. Room was fairly clean and updated but sheets on one of the beds were stained/dirty. Went back up to let the guy know. He called a different lady who came down and just handed me about set of sheets. AC and fridge were off when we got to our room and took forever to cool down.

Friends_and_family Family

2/10

Poor

07 Jul 2025

Ramona

The property was dirty having ppl living on the property.

2/10

Poor

03 Jul 2025

Christina

The staff was as friendly as they could be but that was the only good experience. I chose this property because I needed to save money and the breakfast would have helped. There was two muffins and a few slices of bread. They had the waffle maker but no waffle mix on my five day trip. It appeared to be the exact same items every day, like if someone didn't grab it it would stay the next day. On my second morning 6:20 am the fire alarm went off and we were told not to evacuate. I was told by the staff a customer had too much steam from his shower. On the forth morning around 7am the fire alarm went off again but that morning it continued the go off every few mins. There was no sleeping in. The only thing good about this place was I had a place to lay my head, so if that's all you need then you're good to go.

Business_and_leisure

8/10

Excellent

02 Jul 2025

Davyd

Easy check in, nice bed and the room was very big and good to use, with the fridge and small stove. My only issue was the parking lot that seemed a bit questionable bcuz of the dark and flickering lights, but they had lots of cameras and my car was safe when i checked out in the morning and I had no problems.

Leisure Self

10/10

Exceptional

30 Jun 2025

Danyella

The property was more than I expected, it was clean, quiet and overall great. I will stay here again.

Leisure Self

2/10

Poor

30 Jun 2025

Gregory

The old saying you get what you pay for. The ac took a long time to cool the room. Constantly hearing noise. Fire alarm kept going off. The room had hair all on the floor in the bathroom along with the sink and hair on the sheet in the bed we never get a chance to lay on. I will never be cheap again and pay for a better hotel because it’s not worth short changing yourself.

Friends_and_family Family

8/10

Excellent

26 Jun 2025

Malcolm

Not many bells and whistles but overall, it was a pretty good place to stay. A storm caused some issues and the staff was very helpful in fixing them. Place was very clean as well.

Leisure Partner

4/10

Poor

24 Jun 2025

Ramona

The carpet was filthy and the air conditioning leaked all over the floor. People partued and ran noisy motorcycles up and down the parking lot in the middle of the night.

Friends_and_family Family

6/10

Pleasant

23 Jun 2025

Jaquitta

Na

8/10

Excellent

21 Jun 2025

Mandie

The check in process was quick and easy, the desk clerk was very friendly and helpful. The room was spacious and clean. Would stay again.

Business

6/10

Pleasant

17 Jun 2025

Vladimir

We stayed in 2 rooms.
1st one we got was clearly smoked in. Thankfully, we got different room right away with upgrade with kitchen. The place itself felt oldish. However, the beds were great and clean.
Breakfast was quite limited. It all can be expected though for the good price they offer.

For Manager:
Add yogurt, some fruits for breakfast- that would be great! Thanks.

Leisure Family_with_children

10/10

Exceptional

16 Jun 2025

Lisa

Excellent

6/10

Pleasant

03 Jun 2025

Rhashianeka

They had 2 roaches in 226. A small stain on the sheet but I think because it washed but didn’t come off . Other than that the stay was great !

Leisure Self

10/10

Exceptional

27 May 2025

Priscilla

Great hotel stay, friendly staff, clean room and a very quiet hotel.

Partner

10/10

Exceptional

24 May 2025

CLAIRE

Room was new and cjean

Leisure Family

2/10

Poor

21 May 2025

Anita

We never checked in. The property had no parking for a truck. The area was very run down and i did not feel safe.

Leisure Family

2/10

Poor

20 May 2025

Shewana

This property was awful! I called 3 hours before getting there and requested early check in, the guy said yes. When we got to the hotel no one was there for 3 hours, come to find out the guy was upstairs sleeping and to add, He was rude and obnoxious. The room we received was dirty and smelt like smoke, and the room was non smoking. Breakfast was horrible with stale waffle batter, toast, milk, cereal and yogurt. Not even eggs. The day after check in, someone went into the room, left towels, no rags and no didn't take out the garbage

2/10

Poor

20 May 2025

Chad

I booked a different hotel because of the poor description of this location.

Leisure Family

6/10

Pleasant

18 May 2025

Verified traveler

Ok for a quick overnight

Check-in and check out were great. Room was large and clean. Beds and pillows comfortable. Breakfast was pitiful. Had to ask for spoons, forks, and cups. Not much offered but waffles were good. Overall a good stay but breakfast could've been better.

10/10

Exceptional

18 May 2025

Mike

I will stay here again

Very clean
Very helpful and friendly
Area is safer than most

Friends_and_family Family

10/10

Exceptional

17 May 2025

Raymond

Very nice

2/10

Poor

14 May 2025

evon

This was our third hotel we had planned on staying 3 days in New Orleans we did not get to see New Orleans it poured all three days we were there which left us stuck in our hotel which would have been okay but the room number 22 was so filled with mildew we could not see it but the second you open the door it blasted you in the face so bad that I came home sick and I am still sick from it also the outside area was disgusting when I came in I tripped over a pile of towels trying to soak up the rain in front of the door almost fell on my face The people working up front were very accommodating and very nice however housekeeping was extremely rude even at a simple hello all we got back was disgusting looks and no answer I will never stay here again it was in one of the most dangerous parts of New Orleans and it was not advertised that way no pool not really very many amenities at all unsafe I do not recommend anyone with children to stay at this hotel or anyone with any kind of breathing issues and I'm sure it's leftover from the hurricane and I feel bad for saying that but it was horrible so I have to for other people's health and safety

Leisure Partner

10/10

Exceptional

12 May 2025

José Germán

Thanks

Leisure Family

8/10

Excellent

05 May 2025

Debra

Jazz Festival Stay 2025

The staff was very friendly and accommodating. Our issues were with the dampness of our room (we were on the first floor), the television service was horrible, and the Comp Breakfast could use a lot of work. This was our 4th trip to NOLA in 3 years. What we like must was the location of the hotel. Multiple places to eat and shop, and bus service to the Jazz Festival. We understand that the hotel was updating, and that might have lead to some of the issues. We are still on the fence about staying there next year.

Partner

2/10

Poor

05 May 2025

Karen

Worst hotel ever. Booked for 12 nights and we were gone after the first night. Filthy, run down. Said they had amenities they didn’t have (gym, 24/7 front desk) and not a chance I would eat the breakfast here. Only good thing is that they gave me a refund for my remaining 10 nights. They charged me one night for cancelling. Do not stay here.

2/10

Poor

05 May 2025

Pamela

Pictures are not what the place is. Did not stay went to another place. Unfortunately the place still got their pay I can't find a number for Orbitz to dispute it.

Leisure Friends

4/10

Poor

03 May 2025

Verified traveler

Will never stay here again

That place shouldn't have been listed on any site! It's in an unsafe area, check in area had this awful odor--it was all I could do to keep from gagging and vomiting. There's a sign that reads\"Guest Parking, Park at your own risk\". The room was somewhat ckean, but I still didn't want to touch anything before wiping it down. When I showered, I had to stand in a half inch of water since ot didnt drain while the wayer was running. The towels had been laundered, but they still contained stains--blood or makeup. One of them looked like it had been used to was a car. The fire alarm went off twice in the wee hours. The manager on duty couldn't figure out why the source was a vacant room.

Self

6/10

Pleasant

26 Apr 2025

Chris

It felt unsafe

8/10

Excellent

20 Apr 2025

linda

bed was little to hard but we enjoyed our stay.

Leisure Family

4/10

Poor

19 Apr 2025

Ashley

Ok-ish

We were looking for a resonably priced place to spend the night in New Orleans. This hotel was close to the attraction we wanted to visit. It was fairly clean but run down. Breakfast was provided but the options were waffles or cereal and the milk was spoiled so we ended up eating elsewhere.

Partner

8/10

Excellent

17 Apr 2025

Madisyn

It was fine if you need somewhere to stay but most of the staff is very rude and dismissive. there was only one very helpful man, I didn’t catch his name.

Leisure Self

6/10

Pleasant

15 Apr 2025

Alex

For the cost the room was ok. Staff was friendly. The breakfast was just waffles and toast so very disappointed in that. Didnt feel safe.

Leisure Self

8/10

Excellent

13 Apr 2025

Victoria

Very surprising the quality of the room

Leisure Family

2/10

Poor

08 Apr 2025

Allison

Room smelled like marijuana. And loud noise woke us up two mornings in a row at 7 am.

6/10

Pleasant

07 Apr 2025

Erica

Hotel was in a sketchy spot, but the room weren’t bad. Only thing I had a problem with was the few roaches we saw in the room. The bottom part of the refrigerator didn’t get horn

Partner

8/10

Excellent

07 Apr 2025

Eric

Na

6/10

Pleasant

06 Apr 2025

Brittany

Friendly staff

Leisure Partner

6/10

Pleasant

06 Apr 2025

Stephon

The room was nice and clean , the shower heads seem to be old could use changing , seem like the hallways was a bit warm but with a lot of surroundings food areas nice not having to drive far . Only complaint I had issues with my room key and the front desk lady got annoyed having to get up to fix it

Business Family_with_children

4/10

Poor

03 Apr 2025

Jessica

Location

Leisure Friends