Name: Clarion Pointe Lake Jackson - Clute
Address: 925 Highway 332, Lake Jackson, 77566, US

2/10

Poor

22 Jul 2026

Hector

The restroom was not very clean, the breakfast included was 2 cereals that looked very old, a gallon of milk, some waffle mix and apple juice. No water to be found. All the ice machines were disconnected. The ceiling by the kitchen has a huge hole and wires were hanging down from it. No shampoo or soap. When checking out, the front counter associate asked if the room was clean as if I was supposed to do the beds and clean it after my stay.

2/10

Poor

20 Jul 2026

Margie

The lobby was nice, but that was about it. The hallway to the room was really dark and had a really bad smell. The pictures show a pool, but the pool was not available and had about a foot of green water. Needless to say, we did not stay and found another room somewhere else.

Family

6/10

Pleasant

20 Jul 2026

Liliana

Excelente el servicio, pero la piscina estaba sucia y no había la higiene adecuada

Family_with_children

2/10

Poor

19 Jul 2026

Erik

A/C would not change temp though it showed it would. Dan never changed speeds etc. only 2 gross dirty towels to shower with no wash clothes or hand towels. Elevator barely worked and smelled like burned gear oil. Oder in hallways. Just a gross place.

Self

2/10

Poor

18 Jul 2026

Sherri

This was the worst hotel I have ever stayed at- first off we had to wait 15 minutes for someone to come to the front desk after yelling HELLO and calling for 15 minutes to the number that was set out. Once Imean came up to check us in we found out there wasn’t any ice in the machines- no pool which are 2 reasons we stayed there. The room was ok but the check in experience was horrible

Friends_and_family Family

2/10

Poor

16 Jul 2026

Celette

The hotel is in disrepairs. It's has mold. They had us park at the back entrance which wasn't locked and some shady people were out back. Made me nervous about leaving my car at the back of the property. The elevator smelled burnt. We checked out as soon as we got to our room. The room was not clean. The bed had what looks like pee stains and hair on it. We will not be back to the Clarion in Lake Jackson.

Partner

2/10

Poor

15 Jul 2026

Baldo

I stayed for a week, thinking I could adjust to the environment. The place was infested with roaches, bed bugs, and A/C had mold. The owner of the facility understands you get what you pay for. Not to mention the lobby ceiling had a hole with lights hanging by the wires. The roof was leaking constantly after a hard rain. Please pay a little more and stay somewhere else. The front desk personnel were kind. But not enough for me to stay .

Self

2/10

Poor

14 Jul 2026

Dallas

Front desk man was nice but probably was bad

Family

6/10

Pleasant

13 Jul 2026

HEATHER

This place has really changed allot since the last time I stayed. Floors coming up place smell

Partner

10/10

Exceptional

10 Jul 2026

Marco

Loved it sm

Self

2/10

Poor

10 Jul 2026

Umesh

Rooms were very bad. Cockroaches everywhere, ticks and mites were visible on the bad. Parking was OK. Poor management.

Partner

4/10

Poor

06 Jul 2026

Dana

I would pick another hotel. The place was hot and ac could not keep up. Pull sheets back and nasty blood on blanket and sheets. Towel stained and only had a couple in the room. Roaches on the floor. Told the desk and they could careless. Hotel was hot and smelled bad. Parts of the hotel falling apart.

I would not stay here.

Partner

4/10

Poor

30 Jun 2026

evelin

Front desk customer service was great
Room had dirty bed sheets (yellow stains) as well as shower curtain was dirty. There was few roaches in room, towels were in poor condition and there shampoo and conditioner were old and not almost empty. Last thing is don’t expect a pool it’s out of service and super dirty. Plenty of parking for easy access and felt safe knowing you need room card access to come inside building thru parking lot

Family_with_children

2/10

Poor

29 Jun 2026

Kai

The hotel was 83 degrees. Freaked of black mold , no towels , dirty linens , no WiFi , running toilets, holes in the walls, rude staff!

Self

10/10

Exceptional

28 Jun 2026

Kevin

The

2/10

Poor

01 Jun 2026

latricia

We stayed here in May 2026 it was like Bates motel. The hallways were dark
Nothing like the picture represented. Ice machines broken weird guy out back laying on the bench. Small Roaches in the bathroom..0 rating.

Friends_and_family Friends

10/10

Exceptional

19 May 2026

Perry

Breakfast was good

6/10

Pleasant

14 Apr 2026

Amanda

The room had mold in it and the AC had to be on 60 to actually cool down the shower was gross and the first lady at the desk seemed to not know what she was doing and asked for a deposit I have never given a deposit ever and I booked through a site

Partner

6/10

Pleasant

05 Apr 2026

Sergio

pets were allowed , several fast food restaurants within walking distance. Property was nice and rooms were ample with a nice bed but our bathroom had mold and we killed a few cockroaches.

Partner

2/10

Poor

02 Apr 2026

Jennifer

This was my third time to stay at this motel. It has changed owners and went way downhill. There were roaches in my room, a customer at the front desk complaining of a mouse in her room, and no hot water. I refused to shower because my toilet wouldn’t flush. I won’t be back!!!

Partner

2/10

Poor

30 Mar 2026

Rosalinda

I woke up early just to leave. This was such a disappointing experiance.

Self

2/10

Poor

17 Mar 2026

Richard

Horrible experience! There was dried blood on the comforter, roaches everywhere, and we even saw a huge rat in the hallway going into a hole behind the dryer. We only stayed one day, and cancelled the rest, and was not given a refund for the unused day: either by the hotel, or Expedia.

Partner

2/10

Poor

14 Mar 2026

Melissa

Within 10 minutes

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

notibido

Everything was just ok

Family

2/10

Poor

08 Feb 2026

Janathaen

Hotel needs to be shut down. Smells like mold and sh*t when you walk in. Rooms have mold.

2/10

Poor

20 Jan 2026

Melissa

I went to check in by myself thank God. The bed looked as if someone had just gotten out of it. The hallway all the way to the room reeked of mold and cigarettes. There was tape holding floor together and water stains on walls and ceilings. I opened the door and did not enter the room and quickly left the hotel. I had to get another hotel for the night

Friends_and_family Family

2/10

Poor

07 Jan 2026

Glorimar

There was cockroaches everywhere in the room. The toilet wouldn’t flush and there wasn’t any food during breakfast and staff was not nice and they made me wait 20 minutes to be able to check in and charged me 40$ and i still haven’t received it back

Friends_and_family Family

2/10

Poor

09 Dec 2025

Ashley

There were ants and roaches in my room, I paid for two days but only stayed one night! My daughter and I drove 6 hours and were extremely disappointed...

Leisure Family_with_children

4/10

Poor

28 Nov 2025

Stuart

No hot water. Poor lighting in the bathroom. German roaches in bathroom. Not trusted Wifi. I could smell marijuana coming from some rooms. The bed was rock hard, my back hurts.

Self

2/10

Poor

25 Nov 2025

Louie

The hotel is in VERY POOR SHAPE , NEEDS COMPLETE REMODELING.... plaster falling from the ceiling , floors are filthy and the bathroom was disgusting.
Had not been cleaned in a long time , smells of mildew

Leisure Self

2/10

Poor

20 Nov 2025

Glenda

This place is very very disgusting my room was infested with roaches checked out of my room no refund at 11pm because roaches was crawling on toilet bed refrigerator I don’t see how this place can legally rent these rooms out don’t let the petty lobby fool you run it no exaggeration when I say infested!

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Jean

Dirty bathrooms and a few cockroaches otherwise just okay

Leisure Friends

2/10

Poor

06 Nov 2025

Tanya

The room was very very dirty and I was trying to download coupon due to I have no money because I’m being evicted , my husband passed away they took my car and going through things and did not deserve the way this woman who is supposedly a “manager’ was very unprofessional and very heartless and w as mad because I was trying to save money an d she didn’t want that… they literally kicked me out of my room watching while I gathered my things like I did something wrong and no I did not!!!! Then I’m sitting in the lobby trying to load coupon and the ride Arabian guy in front morning time told me I need to leave lobby … wow I will let everyone know and said I didn’t pay $50 deposit yes I did and h v proof right here so u need to send it to me asap

Friends_and_family Family

2/10

Poor

22 Oct 2025

rayven

there was no breakfast the whole stay, bugs in multiple rooms, pool wasn’t open. just dirty

Friends_and_family Family

6/10

Pleasant

15 Oct 2025

Ollie

Room had mold on bedding and bed frame room smelled like mold water damage all in hallway pool green can’t even see the bottom of it 400$ for 4 night is crazy for that kinda stuff to be happening and plus a 40$ fee on arrival plus a 25$ fee for being 5 minutes early Wi-Fi wasn’t paid/ not working

Business Family

6/10

Pleasant

05 Oct 2025

Valerie

For the price is was good and the manager was really nice, he really took care of us and was very helpful and nice. The property does need work a lot of things don’t work and seems like water damage to ceilings and f
Hallway floors but that could’ve been from a past hurricane flooding, who knows. Breakfast needs some help!! But was a nice stay.

Leisure

6/10

Pleasant

05 Oct 2025

Glenn

It could use some improvement when you first walk in and see the front area and a humongous sitting area it looks nice. Until you get to the back it looks a little dirty there's water leaking down the Walls the toilets don't flush very well sink is leaking and doesn't have all the equipment to make it spray normally. It does need updated it looks like they dumped more money into making it look good in first impressions but then after that it just fell apart

Leisure Partner

10/10

Exceptional

05 Oct 2025

Elizabeth

The staff was amazing! This was a simple, basic well priced room. If you want a budget friendly stay. This is the place.

Business Family

10/10

Exceptional

29 Sep 2025

John

Staff was super friendly

Partner

2/10

Poor

21 Sep 2025

Heather

This place was disgusting. There was mold and dead bugs everywhere.

Leisure Family

4/10

Poor

15 Sep 2025

Milton

A cockroach bug was walking a cross the hallway doing my check in

10/10

Exceptional

07 Sep 2025

Fernando

I like the fact that you get a good room for your buck. I have stayed here a few times and really haven't heard anything from the rooms next to me, unlike some other hotels around the area.
Now if only they could get the restaurant up and going would be another star for them but all in all, I enjoy the time I stay every time I stay.
Keep up the great work

Business_and_leisure Partner

4/10

Poor

07 Sep 2025

James

Not happy

The room was somewhat clean, but the ants and roaches was unacceptable. The pool was closed without any notice before booking.

Partner

2/10

Poor

05 Sep 2025

Sabrina

Unclean, noisy, A/C doesn’t work etc etc

Leisure Self

6/10

Pleasant

03 Sep 2025

Jennifer

Too many roaches in our room, disgusting!

Leisure Family_with_children

2/10

Poor

02 Sep 2025

Kyle

Disgusting!

Within this first hour of check in I saw and killed 4 Roaches. Also the pool was green and unusable. Both ice machines were out of order. Basically everything was gross and wrong. Checked out immediately and didn’t stay the night.

Friends_and_family Family

2/10

Poor

01 Sep 2025

Abigail

This is place is HORRIBLE!!!! I will say the staff was super friendly. Check is at 3 we arrived and no one was in sight. I MEAN NO ONE!! As soon as we walked in it was absolutely uncomfortable with how hot it was. Within 5 minutes of being in our room my son noticed roaches EVERYWHERE!!! The toilet wasn’t working and the room smelled burnt. All night we were killing roaches until I had enough and went to complain. They moved us to another room which did not change the fact that this places is literally covered with roaches. On our bed, in our stuff and got on our food. I immediately booked us another hotel that night. We did not sleep all night due to feeling like bugs were all over us. HORRIBLE HORRIBLE PLACE TO STAY.

Leisure Family

2/10

Poor

01 Sep 2025

GUILLERMO

Aircondition not to good bathroom not clean and infected with roaches

Leisure Family

6/10

Pleasant

31 Aug 2025

Horace

Roaches in the room

Found a roach in the bathroom, a roach on the floor I mean a roast on the wall makes you really about it. They’re just a roach issues and stuff saying roaches oh and the sheet and the other queen size bed that was in the room that my son and his wife were sleeping and was kind of dirty. My son was talking about

Friends_and_family Family

6/10

Pleasant

24 Aug 2025

Christyan

The staff was super nice and easy to deal with. The property was just super old and ran down. Luckily I had a joint room because one of my showers didn’t work.

Leisure Family_with_children

6/10

Pleasant

18 Aug 2025

Heather

The staff was very kind and friendly. However, the A/C was not working in the hallway, but our room had A/C. We did see a few roaches. You can definitely tell the hotel is dated. But, honestly the kindness of the staff certainly balanced out the downsides.

Family

10/10

Exceptional

16 Aug 2025

Justin

I love the historical history of this hotel. I know its hard times right now to keep up the property (its large) and too expensive to cool the whole building; but the rooms are very nice and quiet. I would definitely stay here again, its a great value and not a long drive to the Galveston cruise terminal (about an hour). This is now my go to for a night before boarding.

Leisure Self

2/10

Poor

10 Aug 2025

Keith

I woke up to a cockroach crawling on my head. The bathroom light didn’t work so they brought in a lamp for me to use. There were small roaches crawling around in the bathroom. The bed had stained sheets. WiFi didn’t work good at all. Overall I would not recommend this property to stay at while in Lake Jackson

Leisure Self

8/10

Excellent

05 Aug 2025

JD

The service was great but I booked a king room with Wet bar online and unfortunately they told me they didn’t have those rooms available. Other than not getting the room I booked it was good.

Business_and_leisure Self

4/10

Poor

05 Aug 2025

Verified traveler

Not the cleanest hotel

A roach came from behind the picture in the room. The secondary lock was missing from the door, broken off. “Curly” hairs along the edges of the bathtub and around the base of the toilet.

Friends_and_family Family

2/10

Poor

04 Aug 2025

Myra

There were roaches everywhere. In the hallways, in the bed, bathroom. The place had a horrible smell. There was visible mold in the ceiling and on the walls. We notified the front desk of the issues and immediately left. We had to spend money on another hotel. They also would not refund my money even though we only spent 10 minutes in the room. I’m not sure how this place is even open for business. Do not book here!

Leisure Family_with_children

2/10

Poor

03 Aug 2025

Heather

The pictures are nothing like they are on Expedia. The fountain does not work. The bar does not is not lit up. The continental breakfast is cereal and a hot waffle. There was no hot coffee at 8:05 in the morning. Don’t stay there. The elevator is so raggedy

2/10

Poor

31 Jul 2025

Gisselle

It smell horrible mole on walls

Leisure Family

2/10

Poor

27 Jul 2025

Jerry

Too many roachs and rooms dirty

Business_and_leisure Family

2/10

Poor

25 Jul 2025

Abusajith

Roaches, dirty room, foul smell in rooms, clogged tub, electric plugs not working, shower dripping slow.

Leisure Family_with_children

4/10

Poor

20 Jul 2025

Verified traveler

Not impressed

Well the pictures on this site are definitely either really old or doctored up. Very outdated! The rooms would not cool down at all. Pool was disgusting. Would NOT recommend at all.

Friends_and_family Family

4/10

Poor

17 Jul 2025

Simeon

I liked the staff, our first room wasn't acceptable,, the staff immediately switch our room and it was fast and hassle free. I loved the water pressure in the shower,, the breakfast wasn't up to par. Definitely should upgrade there breakfast situation.

Leisure Partner

2/10

Poor

12 Jul 2025

Breanna

Uuugggh

2/10

Poor

11 Jul 2025

Tiffany

Nothing seems to work in this room . TVs don’t hook to internet even when it says does on the TVs. The channels cut in and out horribly on the tv. The Wi-Fi half ass worms . We had roaches in our kitchenette . We asked if someone could come fix the TVs and the lady just kept saying I promise the TVs don’t work in our rooms . The pool was closed though we were told the day before when we boned it would be open. Won’t be back

2/10

Poor

09 Jul 2025

Renda

So bad

This was an awful experience. The hotel was in poor shape and smelled awful. We got our room key, went into the room and the bed were unmade and the room was dirty. Immediately requested my money back and went somewhere else. Still haven't received a refund!!

Friends_and_family Family

2/10

Poor

05 Jul 2025

Lea

Not recommended

Bugs in room. Maintenance did come and spray but couldn’t stay after that.
There was also mold on the curtain. Overall the facility was not in good condition

Friends_and_family Family

4/10

Poor

24 Jun 2025

Mary

We would not stay there again and do not recommend. Stained sheets, dirty bathroom floor, used bar soap. Was offered another room it was late and had been traveling all day. The property is outdated and cleanliness of the room(s) needs improvement. Pool not working. Staff was nice.

Business_and_leisure Family_with_children

2/10

Poor

22 Jun 2025

Diamond

Horrible place , idk why they are even open. Smelled gross . Air conditioner was leaking on the dirty carpet and had a hole in roof and vents falling out and roaches !!!! So gross .

Family

4/10

Poor

07 Jun 2025

Justin

I know yall are slowly bring back up the property, but cockroaches in the rooms and leaking water/dirty rooms is a asap fix.

We originally had 6 people stay in the suite, 3 folks wouldn’t sleep at your hotel due to cleanliness. They slept at another hotel. It was embarrassing.

3 things, upgrade shower head in suite/clean and debug it/remove stained lamps.

Leisure Family

2/10

Poor

31 May 2025

Samantha

Was dirty and trashy also the staff stole my sons baseball glove and won’t give it back will never return

Friends_and_family Family

4/10

Poor

03 May 2025

Callie

Outdated and a lot of stuff broke

Pool was out of service it was black and nasty! Cracks in ceiling. There was a sliding glass door inside room going to lobby. The fountain in lobby was broke. The TV in room sucked. Overall I will not stay again!! Very out dated

Friends_and_family Family

2/10

Poor

03 May 2025

Michelle

To many wall climbers

8/10

Excellent

30 Apr 2025

Kaela

Good service

Very nice Andy was great

Self

8/10

Excellent

28 Apr 2025

Melissa

Very nice counter service checking in and out. Decent place for the rate

10/10

Exceptional

27 Apr 2025

Fernando

Very budget friendly and the staff is very helpful

Business_and_leisure Self

2/10

Poor

22 Apr 2025

Antonio

Roaches

10/10

Exceptional

19 Apr 2025

Alma

Good

8/10

Excellent

19 Apr 2025

Umer

Good experience

10/10

Exceptional

18 Apr 2025

Brian

Kool

10/10

Exceptional

18 Apr 2025

Brian

Cozy place

Leisure

10/10

Exceptional

14 Apr 2025

Michael

Awesome

LOVE IT HERE! Everyone was really cool. I cant wait to come back.

10/10

Exceptional

14 Apr 2025

Chris

Everything

Leisure Partner

2/10

Poor

12 Apr 2025

Rudy

No pool, homeless or drug users all around the property, no security. Ceiling falling in, floor coming up from the floor with tape holding it down, injured my foot toe area from it, no reception personnel, complimentary breakfast consisted of sour apple juice and a waffle

Business

4/10

Poor

30 Mar 2025

Raymond

This hotel is trashy. Roach infestation, horrible odors in the rooms and common areas. All linens were stained with what looked like blood. The breakfast was a joke. Watered down waffle mixture with a couple of old apples. The television constantly glitched and the flooring in all hallways was coming up and was a severe trip hazard. The swimming pool was completely black and smelled of sweage.

Partner

10/10

Exceptional

30 Mar 2025

Curtis

Very Nice, Peaceful Place

Leisure Self

10/10

Exceptional

28 Mar 2025

Delmer

Great staff super clean

Business

2/10

Poor

25 Mar 2025

elizabeth

Sheets were dirty smelled bad floor was dirty. Owners kids running around the hallway unable to take a nap

Partner

10/10

Exceptional

20 Mar 2025

Joshua

It was very comfortable and social friendly and very respectful

Leisure

10/10

Exceptional

18 Mar 2025

Brian

Great

Leisure Partner

4/10

Poor

16 Mar 2025

Monica

It was roomy, but we had bugs in bathroom and kitchen area. We stayed for 3 nights and no one ever came to give us clean towels or take our garbage. Bathroom wasn't very clean. Shower curtain was dirty and yellow and it was moldy in the shower.

Leisure Family

10/10

Exceptional

16 Mar 2025

Malachi

Loved the place. Our stay was nice. Only think is we wish breakfast had more to offer and stayed available longer. Otherwise awesome!

Business_and_leisure Family_with_children

2/10

Poor

11 Mar 2025

Tauna

This property should not be open. It’s a hazard to the people in it. Mold everywhere cockroaches. Bed remade from previous guest. I turned them into the health department. Do not stay here. The elevator sounded like it was going to collapse. We used it once and then took the stairs

Leisure Family_with_children

10/10

Exceptional

09 Mar 2025

Christopher

Affordable rates
Plenty of room

Leisure Partner

4/10

Poor

27 Feb 2025

Devin

The lock on my door did not work

Leisure Self

2/10

Poor

27 Feb 2025

Isa

We left immediately I should have read the reviews and not relied on pictures

Business Family_with_children

2/10

Poor

23 Feb 2025

Kevin

Upon walking into the room smelled like moo and I noticed mud do all on the walls and ceiling. The lamp flickered relentlessly roaches on the counter. Tried a couple times to shower. All I got was cold water and the weather was 20° in Houston. Left my key in my room Took about 15 minutes to find someone to get another key. All in all not a good experience.

Business Self

2/10

Poor

21 Feb 2025

Sonya

There was actual roaches in my room that i found in the food i brought. Mud on floor feom last person. Even the toliet barely worked. This Hotel used to be nice. I was so disappointed. I was scared to go sleep last night because the people next door wanted to fight.

Business_and_leisure Self

10/10

Exceptional

21 Feb 2025

Jordan

Good

2/10

Poor

18 Feb 2025

Estella

Room not cleaned or new towels before 2nd night. Front desk offered no comment when asked. Front desk also indicated that things left in vehicle were not safe. Pool covered in thick algae, and lights shone on it all night. No choice to look at it because curtains would not fully close. Worst hotel ever.

Leisure Family

10/10

Exceptional

18 Feb 2025

Juan

A great and comfortable stay

There was a small problem with one of the rooms i was given and they quickly fixed the problem and acommidated me in a different room woth no problems whatso ever. Mr. Andy Sage is a great and wonderful host. He always greeted everyone that came through the front doors with a welcoming smile and was always walking around in and out side the hotel to make sure all was well. I thank him so much for his kindness and willingness to help when needed.

Business