La Quinta Inn By Wyndham Clute Lake Jackson

2/10

Poor

21 Apr 2026

Jonathan

The rooms were so dirty and unn

2/10

Poor

18 Apr 2026

James

Nasty place, didn’t even clean my room

10/10

Exceptional

15 Apr 2026

Jesus

Necesita mejor limpieza

Partner

2/10

Poor

05 Apr 2026

Lenora

The curtains would not close noooo privacy
They had roaches
The tub felt like it was floating
The water was cold no hot water
Rust and stains
Door had metal sticking out from it
The staff was awesome and very friendly

4/10

Poor

04 Apr 2026

Hector

The room it was smelly and no hot water

Partner

8/10

Excellent

14 Mar 2026

Gary

Front desk personnel were great

Self

2/10

Poor

07 Feb 2026

Jeremy

There were insects in the room. I had to leave l. Booked another hotel

Business

6/10

Pleasant

05 Feb 2026

April

The lock was busted off the door, the safe did not work, phone was out and only two lights worked. Also…. There was NO HOT WATER

Leisure Self

2/10

Poor

25 Jan 2026

Amy

Was nothing like what was represented here on Expedia. Rooms were old, roach infested and towels were brown and dingy! I refused to stay and luckily was not given a hard time when I requested a refund! The front desk lady was extremely apologetic and very professional!

Leisure Family

2/10

Poor

06 Dec 2025

Rigoberto

Terrible room , key did not work, no toilet paper, no breakfast, no lights, roachs , no towels, heater did not work… will never go back

Leisure Family

6/10

Pleasant

10 Nov 2025

Sairathna

Regularly ran out of coffee and TP and was a hassle getting it from the front desk. I understand we get what we pay for but there's room for improvement. The front desk person this morning told us they were out of sugar/coffee/toilet paper at breakfast and they couldn't do anything about it.

Leisure Pet

10/10

Exceptional

31 Oct 2025

genesis

Very nice hotel with clean beds and everything works it's a plus that I don't have any neighbors being loud or disrespectful one of the best stays and staff in this area

Leisure Family

6/10

Pleasant

21 Oct 2025

James

Color television set and ice cold air conditioning unit made for a strange night. Television

4/10

Poor

05 Oct 2025

Heather

The location was great but the hotel was very run down

6/10

Pleasant

30 Sep 2025

Richard

They are old and lacking and maintenance and unkept

4/10

Poor

29 Sep 2025

Whitney

I got in late and left early so didn't really explore or see much but the unit I was given had baby roaches in the bathroom.

Business Self

6/10

Pleasant

24 Sep 2025

mirna

Pool not maintained, hotel needs a lot of repairs around, very poor breakfast

Leisure Partner

2/10

Poor

18 Sep 2025

Adam

Get what you pay for

Microwave didn’t work reported it to manger 3 days in a tow.fridge worked like a deep freezer.hot water took 15min to warm up,kept lights on to keep roaches out.AC hardly worked. Overall horrible stay. Maybe i just got a bad room.

Business

10/10

Exceptional

15 Sep 2025

Richard

Like all of it

Leisure Self

2/10

Poor

06 Sep 2025

Joshua

Would not recommend

Business

2/10

Poor

06 Sep 2025

Paige

The room was disgusting. The lobby stinked. The toilet didn’t flush. The walls were deteriorating and the bed had bugs and cigarette burns!!!!

2/10

Poor

01 Sep 2025

Jazmin

Room was rundown, restroom and faucets were old, breakfast was very limited, juice dispenser and toaster was broken. Only thing they had to offer was waffle mix that tasted sour as if it were expired.

Leisure Pet

2/10

Poor

31 Aug 2025

Karl

DO NOT STAY AT THIS LA QUINTA!

Terrible! Will never stay there again. Room 164 -A/C not cooling. Door locks broken. Toilet paper holder broken. Bathroom exhaust fan broken. No hair dryer Desk broken.
Room 170-A/C not cooling & totally broke at 4am. Door locks broken. Toilet paper holder broken. Micro wave broken. Door locks broken.
Never got any sleep!
Room 147-A/C working. Door locks broken. Close rack in closet broken. Had to wait till 5am for a plunger to unstop the toilet from previous tenant.
Continental breakfast! Unbelievable! Waffle maker broken. Toaster broken. Juice dispensers empty. Milk expired. Coffee day old and cold. No butter. Bread moldy. Nothing edible!
Wouldn't stay there if they paid me!
EXPECTING A REFUND!

Partner

10/10

Exceptional

29 Aug 2025

Rhonda

A

2/10

Poor

26 Aug 2025

Verified traveler

Pests

Had pests all around the room and bathroom.

Self

2/10

Poor

24 Aug 2025

Virginia

Rooms are musty smelling, breakfast was awful. Old coffee, juicer didn't work, waffle maker didn't cook them completely, bite sized prepackaged mini muffins, creamer was expired.

Leisure Self

2/10

Poor

10 Aug 2025

Alma

We did not stay We need a refund The place was so dirty and with a strong bad smell

Friends_and_family Family

4/10

Poor

08 Aug 2025

David Terri

Cheap place but needs upgrades bad

Pool wasn’t cleaned first day we were there but was after. All bedding and towels were very stained. Had to change rooms because lock was messed up. 2nd room the AC was nasty and barely cooled the room down. Lamp in 2nd room between the beds was cut and shredded and couldn’t use. Best part of the entire trip was their Executive Housekeeper. She was sweet and lovely, and definitely deserves a raise!!

Friends_and_family Family

6/10

Pleasant

07 Aug 2025

Silas

Very loud, comfy bed, get what you pay for

Leisure Self

6/10

Pleasant

05 Aug 2025

Gordon

I was shocked when i went into the room. It looked run down. You could tell alit of patch work has been done, the room was out dated and the bathroom had no light. The tub was at least 50 years old and stepping inside tonshower you felt the tub was about to bust in the floor. I expected this place to be great,but its obvious that it has been taken over by people who dont care ,it wasnt worth 53 dollars. I stayed at Motel 6 and it was awesome. My advice stay somewhere else. Room 112 dont let them put you in there.

Business Self

4/10

Poor

03 Aug 2025

Yamisel

Súper sucia y un olor horrible a humedad casi nada funciona dentro de las habitaciones. Pero por el precio tampoco se puede pedir más

Leisure Family_with_children

2/10

Poor

29 Jul 2025

Vaughan

I recommend La Quinta send a rep to this place asap. Getting your name off the aged facility with undertrained staff should be a priority to protect tour companies reputation.

2/10

Poor

27 Jul 2025

Tyron

Old property nothing works they need to rebuild or remodel

4/10

Poor

20 Jul 2025

David

This hotel need more cleaning, rooms repairs, rooms security...
The pool has electrics cables unsafe inside. The room has bad smell...The room air conditioner was very dirty and don't work well..The shower curtain was with fungus and another things.. Maybe never remove the curtain to wash it...In general this hotel needs remodeling urgently.... Personality I don't come back again...

Leisure Family_with_children

6/10

Pleasant

18 Jul 2025

Carl

The service was good and the room somewhat clean inside. Area outside smelled of urine and the inside smelled moldy making it hard to sleep

Leisure Family

2/10

Poor

18 Jul 2025

James

Dirty room and no hot swater

Leisure Family

2/10

Poor

18 Jul 2025

danette

I got a wheelchair accessible room and I couldn't get my wheelchair thru the room. Not enough room at the end of bed too maneuver. Roaches in the room. I asked for extra towels and pillows and was told not available. Will not stay there ever again or my family. Wheelchair accessible rooms should be close to front so we can enjoy the breakfast also.

Leisure Partner

10/10

Exceptional

15 Jul 2025

joe l and alice

nice friendly custumer service.

Friends_and_family Family

4/10

Poor

14 Jul 2025

Melisa

It was a place to lay our head at night. Everything had stains on it

Leisure Family_with_children

2/10

Poor

13 Jul 2025

Faustino

Very slow check-in. The bed only had the sheets, NO comfort at all. I had to take a trip to Walmart and buy a $38 comfort. Else, it would have been a cold night. The pillows were horrible, no cushion at all. Lastly, there were no trash cans in the entire room. Very disappointing.

Leisure Partner

2/10

Poor

12 Jul 2025

Nancy

The room had bugs and mildew/mold...you could smell it when you entered the lobby

Leisure Family

2/10

Poor

10 Jul 2025

Johnny

The room was dirty and smelled rust around outlets and flees

Leisure Family

2/10

Poor

06 Jul 2025

Shelby

It was absolutely horrendous!! The front smelled of mildew, and then our room smelled so horrible my 5 year old and husband couldn’t even go inside! I tried to get a refund they said no Expedia has to give us one. Called Expedia that was a joke. Received a 25 dollar credit. Had to eat the 194 dollars and go find a better place!!!!!

Leisure Family_with_children

6/10

Pleasant

06 Jul 2025

Manuel

The beds weren’t that good!! Morning guy at front desk had a really bad attitude!!

Business Family_with_children

2/10

Poor

06 Jul 2025

Susan

Do not stay here

I chose this hotel for the breakfast, the nice pool in the picture, and the clean rooms. Turns out, the breakfast was insufficient, the pool was not usable, and the rooms were horrible. We had roaches. The linens were dirty and stained, the AC was loud and fairly ineffective. Overall, it did not feel clean.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Kristine

Easy hotel for checking in and out. Great place for pets. Quiet, even over a holiday weekend. Close drive to the beach. Comfortable and clean.

Leisure Pet

6/10

Pleasant

01 Jul 2025

Sandy

The room was clean, it just smelled very moldy. Like maybe the carpet had been flooded and maybe had mildew. My allergies suffered and I ended up becoming sick.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Aldo

It was okay for the price nothing to complain but maybe can add more new stuff

10/10

Exceptional

28 Jun 2025

Mark

It was great

Partner

6/10

Pleasant

27 Jun 2025

Adrianna

Was told I didn't have to pay a fee for my service dog. Had to pay then he wasn't allowed in the lobby.

10/10

Exceptional

27 Jun 2025

Tracy

Beds were so comfy some stuff outdated but it was a wonderful stay

Partner

10/10

Exceptional

23 Jun 2025

Ron

Awesome

Business Self

2/10

Poor

23 Jun 2025

Diego

Our family trip turned stressful as one of our kiddos (10 year old) found a bag of deugs hidden underneath the desk they were playing. Front desk staff kept refusing to refund us even though police were also called.

Leisure Family

6/10

Pleasant

21 Jun 2025

Eva

There old blood stains on the sheets, obviously housekeeping doesn’t know about BLEACH

2/10

Poor

14 Jun 2025

Bennie

Location was great but hotel is a quick stop not for a extended stay

4/10

Poor

13 Jun 2025

Adam

The staff was helpful, but the place is incredibly run down. We need tried 4 different rooms before we could find one without a problem. The staff was helpful to find something that worked, but it was a lot of running around when it was hot out.

Leisure Family_with_children

4/10

Poor

13 Jun 2025

Vijaya Bhaskar

The room is poor/smelly, maintenance is not good. The breakfast options are very few to eat, did not try to eat.

Friends_and_family Family

2/10

Poor

09 Jun 2025

Nadine

Open junction box with live wires underneath the A/C unit and the unit was supported by a piece of wood. POOL WAS OUT OF ORDER. Roaches, no hot water in sink, a/c did not cool room enough. Light beside the beds was not working because the wire had been cut. Breakfast was nonexistent. Hair Dryer didn't work; Glass picture frame was broken. Property is very run down. Wyndum should be ashamed of this property. This place is a dump.

Leisure Family

2/10

Poor

08 Jun 2025

Philip

Did not like the problem I asked if I could get a smart TV in my room and they said that I know which rooms have them which ones don't and they can't do that and then I got to the room they gave me and the toilet didn't work wouldn't flush and it was full of feces and the lady was just very unhelping really aggravated me and I spent my money to stay there feel like it was a waste of money 100%

10/10

Exceptional

01 Jun 2025

Douglas

the staff was just excellent its a older hotel but its well worth the money.

Leisure Family

2/10

Poor

26 May 2025

Dolores Reyna

Honestly there was no positives to the property. Its very very old, dirty and half of the things did not work. We have 4 lamps and only 1 worked. The floor was sticky, dirty and a hazard for my mother who is disabled and uses a cane. The front office staff were polite however they were unable to solve the issues until manager arrived. I had to contact expedia directly because we didnt and couldnt not stay in such deplorable conditions. We left after 1 night stay and we only stayed because we were drained from driving 8 hours.

Leisure Family

2/10

Poor

25 May 2025

Mel

Gross

This was the worst room ever!! So dirty! The air conditioning didnt work ..there were bugs . There was no hot water no towels we left and checked iut 2 days earlier

4/10

Poor

25 May 2025

Jaime

OLD BUILDING, BATHROOM DOOR BROKEN,

Business Partner

2/10

Poor

19 May 2025

Caden

Very dirty. The sheets and bedding were stained and the floor was pretty nasty. Booked a room with a TV and they TV didn’t work at all just static. The receptionist was on the telephone in a screaming match behind a door by the front desk. I had to wait 15 minutes in front of the counter before I could get checked in.

Leisure Partner

2/10

Poor

17 May 2025

Andrea

Cockroaches in the restroom and room, bad smell outside, breakfast was disgusting, the property looks nothing like the pictures online and the water was COLD

Partner

6/10

Pleasant

16 May 2025

Joshua

Not to good

4/10

Poor

12 May 2025

Wayne

The room smelled horrible, had to change first room due to tv not working to what they said would be better but not at all. Sheets had stains on then, water from sink drained from pipe on to floor.

4/10

Poor

03 May 2025

Michelle

Kinda like lost souls that like to touch your husband

Business_and_leisure Partner

2/10

Poor

27 Apr 2025

Hailey

When we got into our room the sheets and the floor was dirty. The bathtub was dirty and slimy with mold. There was a big roach that came out of the closet we had saw in the middle of the night. Also, when we had first gotten there the cleaning person just opened our door and walked in. I had just finished changing and was very uncomfortable after that had happened.

Friends_and_family Family

8/10

Excellent

26 Apr 2025

Yudier

It's ok.

2/10

Poor

24 Apr 2025

Sergio

Literal roach motel. Put some of our belongings on the desk, roaches scattered from behind the desk. Checked the bed, found bedbugs. Carpet was filthy, the room smelled terrible, the bedding didn’t look like it had been replaced in a while. We left in less than an hour.

Leisure Family

6/10

Pleasant

30 Mar 2025

Alex

I take room 135 and all floor wet and the person on desk change me for 136 and worst look like swimpool inside

6/10

Pleasant

17 Mar 2025

Cesar

Hotel needs an update

Leisure Family_with_children

4/10

Poor

17 Mar 2025

Scott

Not welcome

Drove 4 hrs to a pet friendly hotel. No explanation on the site about size restrictions. Had to find another hotel at the last minue.
Honesty is integrity.

Self

2/10

Poor

15 Mar 2025

Rudy

The towels were very stained , they looked washed but very stained, no toilet paper no phone to contact the office

Leisure Family

2/10

Poor

08 Mar 2025

Heidi

I checked into the hotel and was in the room for just a few moments because I could not get past the smell. The sheets and carpets had stains all over them. Looked at another room and it also smelled horrible.

Business_and_leisure Self

2/10

Poor

02 Mar 2025

David

I had stayed in this Laquinta many times a few years ago. This place is a nightmare now. The first room smelled like weed when i stepped in. Then the room i ended up with had roaches walking around, stained linens, the shower was so slippery i almost hurt myself.

Leisure Friends

2/10

Poor

09 Feb 2025

Hipolito

Please read

Was the worst experience no bed covers
No toilet paper
No cable
Room took for ever to get cool
Entire time room smelled like smoke and mold along with a fragrance of urine. This is the second time in different la Quinta this happened. It should not be you get what you pay for it’s not professional for any amount money.

Partner

6/10

Pleasant

22 Jan 2025

Fernando

Went for the breakfast and all they had was coffee, no sugar. Milk was for creamer and cereal,juice machine was not working. Waffle was decent but I don't like cold syrup on my waffle. I've stayed at quite a few La Quinta's and I wasn't impressed at all with this one.

Business_and_leisure Self

2/10

Poor

05 Jan 2025

Shane

Gross disgusting a health hazard

This place was disappointing and disgusting. My husband and I checked in, went to our room and immediately the smell when you walked in was profound. I can’t even describe it. Mold/old water maybe. We didn’t even place our bag down because we saw bugs. We went into the restroom and the toilet seat was broke/split in half. No way to sit on the seat without it pinching you. There was stuff all in the toilet, and hair and gross stuff all in the shower. On the door coming into the restroom there was what looked like blood splatter marks. This bathroom was unsafe and unsanitary for anyone to stay at. We immediately left the room. When trying to get a refund the hotel refused to give us our money back. Do NOT stay at the hotel unless you want to walk away with something. This place needs an inspection from the health department.

Friends_and_family Family

10/10

Exceptional

01 Jan 2025

Alex

Clean

4/10

Poor

31 Dec 2024

Verified traveler

Bad

Not clean they changed rooms the 1st smelled nasty the 2nd ok towels dirty so i had use my own towels front staff lady was rude

Friends_and_family Family

4/10

Poor

29 Dec 2024

Maria

Minimum guests expect clean sheets, pillowcases, and towels. The sheets and pillowcases were terribly stain. So disappointing. I asked housekeeping to change them out and she was accommodating and speedy. We did have broken or not working items in the room. It is a 2 star Hotel.

Leisure Partner

2/10

Poor

25 Dec 2024

Melissa

I did not like the very rude and unprofessional front checkin attendant. I arrived at 2:30pm to check in and was told i had to pay an additional 20 dollars to checkin if i wanted a room before 3pm. I paid the 20 dollars and then was told i needed to wait still. Very rude staff. Will never stay here again.

Leisure Family

2/10

Poor

15 Dec 2024

Rachel

The property was dirty, the office staff was unprofessional, the room was dirty, bedding was stained, the carpet smelled like mildew and was wet through out the carpet. There was dried blood on the stairwell. Very unsanitary and unsatisfied

Leisure Family

2/10

Poor

01 Dec 2024

Amanda

It might as well have been a trap house

Business Partner

2/10

Poor

29 Nov 2024

Tonya

Do not stay

This was filthy and I left after 3 min.

2/10

Poor

18 Nov 2024

Sid

Desk clerk lady was rude and wouldn’t rent me the room after disagreement of $50 charge for my 10lb dog that stays in his crate when in hotels. Had to request a refund from Expedia and found a room next door with no pet deposit.

Leisure Pet

2/10

Poor

11 Nov 2024

Isela

We paid extra to check in 2 hours early. The room was not well kept, the area was unsafe and dirty. We got a room with 1 king bed and the sheets were dirty, i called to the front desk to let them know but they said they were clean but they just have some stains that won't come off, ok then throw them and replace them. The mattress had cigarette burns, the toilet chain was broken and inside the toilet tank was disgusting. The latch lock on the door was broken off. The AC unit from the inside was leakibg from the bottom that made that whole side of the carpet drenched. When i took off my shoes on tgat side my socks were soaked. In the drawer of the nightstand there were 2 dirty q tips. I called about maybe changing to a different room and all they had were doubles, went to go see one but the beds are not even doubles they are twin size beds. Never had I seen 2 twin size beds instead of double beds. The towels were old and dirty looking. As soon as I checked in they told us the tvs were not working and hadn't been working for some time now and they didn't know until when. The outside premises very dirty, no maintenance around at all, trash everywhere. The pictures from the website of the rooms are nothing at all how they really look. I have always stayed at La Quintas and this one by far is the worse one hands down. The curtains also had hole from cigarette burns

Leisure Partner

2/10

Poor

08 Nov 2024

Adriana

It’s a horrible place to stay at very dirty no tv and customer service is terrible!

Business Self

2/10

Poor

02 Nov 2024

Jennifer

Arrived and no one was at the check in desk for over 30 minutes. Lobby was hot with no AC, and smelled horrible. Checked in ...Parking lot was shady, with shady people walking around. Pool was closed and was covered with a black cover. Arrived into my room, OMG... terrible! I said to myself \" I am NOT staying here\" left the room card on the dresser and left. Got a much better, safe hotel down the street.

Leisure Self

2/10

Poor

02 Nov 2024

Christopher

Worse stay ever

When we arrived they told us that the tv was out which wasn’t a big deal. As we got to our room the floors were covered in sand the bed didn’t have the right frames so when we finally laid down the beds fell breaking one of the box spring when it got dark we realized that all the light didn’t work just to find out that all the wire to the light were cut when we went to the office to get a room change they moved us to the next one just to have the toilet not work and the microwave to no have a tray so it would cook our food and there was still sand on the floor

Friends_and_family Family

4/10

Poor

20 Oct 2024

Joyce

The staff was great. The room did not look like in did in the pictures on line. The place overall was pretty run down. Stained sheets, paint peeling walls, dirty molding etc. each day when I returned to my room I had to have my room card reset because it wouldn’t work. Cable was out so no tv most of my stay. And the internet was very sporadic. I definitely will never stay here again!

Leisure Self

4/10

Poor

15 Oct 2024

Nancy

Not the La Quinta you'd expect

Pictures attached to this hotel are not of this La Quinta! Very deceiving. First thing, light didn't work. TV had to be connected manually each use. Phone didn't work. No knob on inside of bathroom door. If it closed you couldn't open it to get out. Carpet was stained and dirty. Tub seam very moldy. Breakfast included?? No food except 1 container that looked like cheerios cereal. Some bread but a dirty toaster. No butter or jams. Nothing hot like the pictures show. Waffle maker was very gross. Can only imagine what the batter container must be like. 3 yogurts and some wayery milk. 1 carafe of coffee but NO sugar or cream.
I will however have to say the staff was friendly.

Friends_and_family Family

4/10

Poor

13 Oct 2024

John

LOT'S OF PEOPLE OUT MAKI G NOISE

Business_and_leisure

10/10

Exceptional

09 Oct 2024

michelle

I thought our stay was great untill I was told I couldn't make anymore reservation for my say any longer that if I want to extend my stay I would need to do so with the front desk . So I then ask why and I got no answer really just that if I would like to extend my stay any further I would have to do so at the front desk. I asked if they would match the price that I've been receiving online and I was pretty much told no. I wanted to then book my stay online and I was told no. we had been staying there for well over two weeks and all of a sudden they want me to pay $100 pet fee for my husband's service dog which they knew about she swears she new nothing about him but every time we've stayed there in the past or this past two weeks they have always known we had an animal and they've always known he's with us all the time is my husband's service dog. They argued with me about not knowing but sees me every day walking him .. there sine says service animal excluded from pet fee. I was not paying that after two weeks of being there so she said to check out tomorrow and not come back. I can't understand why what did I do wrong she then said get it through my thick skull or head to check out tomorrow and don't come back here. My only reason is because I was extending my stay online for cheeper rates. Rant over .. house keeping was great

Leisure Pet

2/10

Poor

07 Oct 2024

Htoe

There are roaches in the room and the room has a strong smell of smoke. Also, the sheets are not clean.

Friends

10/10

Exceptional

05 Oct 2024

Salvador

Service was amazing

Leisure Family_with_children

2/10

Poor

30 Sep 2024

Richard

Appliances ( microwave and refrigerator) and TV did not work. Only bathroom linens were 2 towels. Roaches throughout. Blood on side of bed. Filthy carpet! Slow responses from hotel staff. A new room was promised but never delivered. Generally any communication with front staff went without appropriate responses.

Business_and_leisure Partner

10/10

Exceptional

29 Sep 2024

Crystal

Very good customer service!
Definitely would stay again .
Had new hires but they were amazing!

Friends_and_family Family