Name: Red Roof Inn Milford - New Haven
Address: 10 Rowe Ave, Milford, 06460, US

2/10

Poor

05 Aug 2026

Catrina

Not sanitary.
Bad staff.
Absolutely avoid at all costs.

10/10

Exceptional

02 Aug 2026

Tammie

It is an older motel but I was pleasantly surprised at how clean everything was at the red roof. I have stayed three and four star hotels that one is clean.. The staff is always pleasant. Your room is cleaned every day. other hotels you don’t even get Sheets once a week. matter of fact, while using their on-site laundry, the third-party detergent, machine malfunctioned and I didn’t get my detergent. The manager Mary went into her own private detergent to give me a couple expensive tide pods. I tried several times to give her money which she refused.. everyone here goes above and beyond the customers no matter what time you see him they’re always working hard. The red roof Inn is our new favorite hotel every time. I’m in town. I will not stay here.

10/10

Exceptional

01 Aug 2026

Marianne

Good value and a friendly and helpful staff.

4/10

Poor

31 Jul 2026

Pete

Yikes! Picked this for a short one night stay passing through, and just wanted the cheapest “okay” room i could find. Room smelled like smoke, asked for extra pillows, was told they didnt have any. Found someone else's black sock between the bed and night stand. I like how they have hard floors not rugs, which makes things seem cleaner to me but overall seemed very skid row’ish. Only one light in the entire room (besides bathroom) worked and since it was directly over the head of the bed had to drape a towel over it to defuse it a little.
I would avoid this location. Probably the worst Red Roof I've stayed in.

2/10

Poor

27 Jul 2026

Heather

First off, the lobby wreaked of cigarette smoke on check in, and it was downhill from there. The property was run down, smelled awful. The room was not clean. There was brown residue on the bathroom wall. and the bed sheets were absolutely not clean. Like had fluid suspicious fluids and hair in them. I was afraid to even set my things down. I immediately left. The only saving grace was the fact that they didn’t even try and argue, just offered a refund immediately. This is the last time I ever try and save $50 on a cheaper hotel room. never again!

6/10

Pleasant

27 Jul 2026

Caroline

Pour le prix c'était correct, l'hôtel a besoin d'amour, nous avons quand même bien dormi, pas de bruit la nuit.

4/10

Poor

25 Jul 2026

Dave

Nighttime front desk guy/owner unfriendly.

10/10

Exceptional

23 Jul 2026

Sean

The staff were very helpful and professional.

8/10

Excellent

23 Jul 2026

willie

The room was clean! The water pressure was a little slow but served its purpose. The laundry room only had one washer and one dryer but worked great. Card only no coins. The beds were very hard and a bit springy. We would do a one night stay again though. Good for the money.

4/10

Poor

22 Jul 2026

David

The four of us each had our own, flat pillow. When I went to the desk to ask for an extra pillow since I like to sleep with my head off the mattress, the guy at the desk said, \"unfortunately, we don't have extra pillows. We're full up tonight.\" A hotel with no extra pillows? Are you kidding me? Amazingly, they had the extra towels we needed. Two of the three light bulbs were out in the room. I didn't bother asking about that; who knows if they had an extra bulbs in stock. The bathtub was slightly clogged so the water rose up as you took a shower. Their cable on the TV and the TV itself seemed like it came from the early 2000s.
Pretty terrible experience but we just needed it for one night to sleep so we lived with it. At least the Internet worked fairly well.

8/10

Excellent

22 Jul 2026

Terence

The rooms are nice and very clean. I like that there is a refrigerator and microwave in the room for your use. What I did not like was the noise outside and the walls are very thin and you can here everything

10/10

Exceptional

21 Jul 2026

Darlene

Chelsea and Paulo was very excellent with speaking to me about the mistake that were mad by Expedia, when I booked my stay which was supposed to be from the 18th to the 20 of July.
They worked hard with me to try and correct the problem, which unfortunately I had already book the 18th at another hotel and couldn't get my money back.
But they both get a 5 star from me.

8/10

Excellent

20 Jul 2026

JC

A really convenient spot near the highway, 90 minutes from New York, at a reasonable price for a comfortable and peaceful night. You can hear the cars, but nothing that will keep you awake. Microwave, refrigerator, freezer. Not luxurious, but it does the job. It's better than an RV for sleeping, washing up, and leaving, not for spending the whole day there.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Thomas

The room was small and the bathroom was even smaller than most and felt strip down not much to it damp which made the bed sheets feel humid and sticky furthermore no fabric softener used to wash sheets. Bath towels very small. No tv channel guide, tv remote held together with tape.

Partner

4/10

Poor

19 Jul 2026

Tina

Staff was rude and not very helpful. The entire place needs updated. There was a sign in the room that the air conditioning needed to stay in because of mold. The floor was sticky and bathroom not very clean.

4/10

Poor

17 Jul 2026

Vivian

The room was dirty. Dust and flies everywhere and the room smelled like cigarettes. Also one of the mattresses was squeaky.

6/10

Pleasant

17 Jul 2026

Roxanne

Definitely ask for a room on the 3rd floor; they are leaps and bounds above the ones on the lower floors (a lot of sketchy characters stay on those floors). The 3rd floor is also quieter, and for some reason is the only floor to have Do Not Disturb signs available.

Be aware that Expedia doesn't indicate that they require a $50 deposit above the price of your room. You're supposed to get it back after noon on the day you check out, but I've had it take up to two days (longer if one of the days isn't a banking day).

Self

8/10

Excellent

15 Jul 2026

Maria

Ac was good and room was clean. Good for just a night stay or weekend on a budget.

6/10

Pleasant

15 Jul 2026

Michael

The TV settings were not working, could hardly see the screen and couldn't make adjustments. Not enough electrical outlets in the room. The AC made noise all the time it was on, like a grinding sound

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Sean

The staff was extremely helpful and professional.

Self

10/10

Exceptional

12 Jul 2026

Joe

Clean room and helpful staff

Partner

4/10

Poor

12 Jul 2026

Jerline

Not my cup of tea and the picture is miss leadings

10/10

Exceptional

09 Jul 2026

Kevin

Todo muy limpio camas muy cómodas y buenas atención

Family_with_children

8/10

Excellent

05 Jul 2026

Darien

Clean room, efficient for an overnight.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Danielle

The room was spacious and the bed felt clean so I could have a comfortable rest.

Partner

2/10

Poor

04 Jul 2026

Stiwar

Couldn’t sleep, because of the problema with the fire alarm. Worse experience ever!

8/10

Excellent

27 Jun 2026

Dave

Good location and easy access to rt 95.

Partner

6/10

Pleasant

27 Jun 2026

Danielle

It was a cheap hotel for the night. Bed was comfortable. It was a little loud in the night time but settled quickly. The hotel room door locked but didn't shut all the way. There was a pubic hair in one of the wash clothes and makeup on the hand soap in the bathroom. Definitely needs to be updated and could be more clean, but you get what you pay for. I'd stay again for a quick night.

Partner

2/10

Poor

27 Jun 2026

Philip

Smelled like piss

Self

2/10

Poor

26 Jun 2026

Suraj

VERY BAD I HAD TO LEAVE THE SAME NIGHT

Friends_and_family Family

2/10

Poor

24 Jun 2026

Sierra

Beds were so uncomfortable I hurt my back and neck. Mattresses so thin and squeaky and you can feel every spring. Some bedsheets were visibly stained. Felt generally dirty and unclean.

Partner

8/10

Excellent

24 Jun 2026

Erika

.

Partner

8/10

Excellent

23 Jun 2026

Candice

Our room was clean furnished well and in a traveler-friendly way. The bathtub and shower were nicely updated. We should have asked for hangars, but we were able to manage out of our suitcases. Bathroom fan was a little noisy at times. All in all a good experience over a 3 day period.

10/10

Exceptional

23 Jun 2026

Joshua

Great price, all you need

2/10

Poor

22 Jun 2026

Koreen

This motel is nothing like the photos portray it on the Hotels.com website. The positive reviews there do not reflect the actual condition of the property or the rooms. My reservation was for four nights. I checked out after one and did not stay there for that first night either. As a woman traveling alone it did not feel safe. Really unpleasant and not at all what I expected.

Self

4/10

Poor

21 Jun 2026

Kathy

A Safe, Quiet Overnight Stay, but Cleanliness Needs Improvement

We stayed here as a family for a quick overnight stop, so we were not expecting a five-star hotel experience. However, the cleanliness of the room could definitely be improved.

At check-in, the front desk attendant was very short and not particularly personable. There was very little explanation or friendly interaction. I was told that a deposit was required, which I was not aware of beforehand, although I may have missed it in the fine print. I was advised that the deposit would be returned after checkout.

One positive was that we were given a first-floor room with parking directly in front, which was very convenient. The hotel was also quiet throughout the night, and we felt safe during our stay.

When we entered the room, there was a stale odor, and the floors appeared dirty. The counters were sticky, and although the beds and towels initially looked clean, we found hair on them. The bathroom was the biggest concern. The toilet and bathtub did not appear properly cleaned, and there were several hairs in the tub of different colors and textures. The room also only had two bath towels, two hand towels, and two washcloths, which felt very limited for a family.

Overall, we were grateful to have a quiet and safe place to rest for the night. It served its purpose as a quick stop, but the hygiene and attention to detail were not where they should have been. With better cleaning practices and a more welcoming chec

Family_with_children

8/10

Excellent

20 Jun 2026

Kimberly

The property was clean—plenty of parking. Only one vending machine and ice machine worked; I had to go to the first floor at night to get ice. The workers used the elevator during checkout time, so I had to carry luggage from the third floor (they were super nice), but they didn't move the cart from the elevator. The rooms were outdated, but smelled clean; they had mini fridges and microwaves, and lots of towels. Not much to complain about. It was my first time there, and I will visit again and recommend it. Also its right on and off the I95 highway (North and South bound).

Partner

8/10

Excellent

15 Jun 2026

Johnnie

Great for quick stays. Generally clean and well-kept. The only issue I had was the TV was small, and we got only a few channels. But overall, I would recommend this for brief stays.

Family

6/10

Pleasant

14 Jun 2026

amy

10 for cleanliness and comfort but rooms were very run down. Bathroom door wouldn’t close completely or lock, and was even separated in 3 layers that flopped around. Broken air conditioner was replaced the very next morning but made for a rough night beforehand.

6/10

Pleasant

14 Jun 2026

Antoinette

The room was clean although it is showing wear and tear. Part of tub surround pulled away. Sink cracked, reading lights over beds, 1 of 4 bulbs worked. Noisy fridge kept waking me. Check in clerk very monotone. Did the job. No friendliness. Check out clerk more personable. Garbage in outdoor wasste baskets overflowing.

Partner

6/10

Pleasant

14 Jun 2026

Brenda

Yes

Partner

8/10

Excellent

09 Jun 2026

Angela

Clean, good room and great value for the cost

10/10

Exceptional

09 Jun 2026

Luiz

Very good

Self

10/10

Exceptional

05 Jun 2026

Vince

Stay was good. Room was clean and the location was convenient.

Self

6/10

Pleasant

03 Jun 2026

David

Comfortable stay. Staff night staff at check in was rode and not approachable. He was having a bad day. Morning staff was alot better. Hotel did not have any complimentary water or drinks@ front desk.

10/10

Exceptional

01 Jun 2026

Sheila

Very goid

Partner

10/10

Exceptional

30 May 2026

David

The room was very clean and hotel was easy to get to . All in all a great experience . Easy check in and out . Deposit was returned to my bank the next day. . This is a really good place to visit .

Self

8/10

Excellent

28 May 2026

Patrick

Right off the interstate, lots of well lit and safe parking. plenty of door dash options if you arrive late and don't want to go anywhere. and.... it's $100! that's great if your just resting your eyes on a trip passing through like we were.

Partner

10/10

Exceptional

27 May 2026

Zinoviy

Good

2/10

Poor

26 May 2026

Brian

No sleep in two days, Dogs barking and people having a party next door for two days and they keep my $50 deposit what a joke of a place!!

Partner

6/10

Pleasant

25 May 2026

Melanie

it was okay! clean but very old

Partner

10/10

Exceptional

25 May 2026

Angela

The hotel was in very good condition, very modern inside, and I really enjoyed my stay. The only thing I didn’t like was the person who assisted me during check-in.

Partner

8/10

Excellent

25 May 2026

michael

Had classes in Shelton, next town. The hotels their were unreasonable in price. Red roof 15 min. out of the way but 1/4 the price.

Family

4/10

Poor

23 May 2026

Asmira

Stayed here during graduation weekend bc everything else was sold out or way overpriced, but would not stay here again.

Family_with_children

4/10

Poor

23 May 2026

Deborah

We did not get the room we booked. The people staying next door kept their door open at all hours and were very loud which caused our small dogs to be on guard and bark a lot. The coffee in the lobby was terrible!!

Partner

2/10

Poor

21 May 2026

Aileen

Really disappointed in this booking. It was rated as “good” on Expedia and it was not good in any capacity. I came to Connecticut for my nephews graduation and all the other hotels were booked up. We arrived and our room smelled AWFUL. It smelled like people had been smoking in it for days combined with a chemical smell from them probably trying to cover the smell with cleaning products. The room also had black mold around the sink. After complaining, they switched our room to one that didn’t smell god awful, but there was evidence of dead bugs and ticks all over the floor. The bathroom door was broken and wouldn’t close right. The towels were dingy. Never again

Family

6/10

Pleasant

18 May 2026

Heidi

Bathroom to small I needed higher toilet no towels in room no tv guide

10/10

Exceptional

17 May 2026

Carlos

Easy to check in and out, room was clean, staff was very accommodating

Self

8/10

Excellent

17 May 2026

Diana

Basically what you'd expect for the price. Nothing fancy, no frills. Hotel looks its age. But it was clean and the bed was comfortable. Easy parking. Front desk staff was nice a check in. Hot shower, but drain plug was removed, so no tub, and the towels were worn & stringy. Great location--easy access to 95 or Boston Post Road.

Self

10/10

Exceptional

17 May 2026

Matt

.

Friends

8/10

Excellent

17 May 2026

CONNIE

Everything was fine

Self

6/10

Pleasant

13 May 2026

Emma

Pretty much what you would expect. The rooms were clean for what they were. The safe didn't work, even though they charged you for it, and the bed was so uncomfortable you could feel every spring when you moved.

Was staying with others who wanted a cheaper stay otherwise, I wouldn't have booked here.

Friends_and_family Family

2/10

Poor

12 May 2026

Elwood

The attendant rolled his eyes when checking us in, mumbled like he had something in his mouth and when asked what he said, rolled his eyes and exhibited juvenile and unprofessional attitude. The room was dated and not very clean. Needed some fresh paint and a new rug. Bed was not comfortable nor were the pillows or sheets.

Family

2/10

Poor

12 May 2026

Donna

This place is a dump. The pictures on the site is NOTHING like what it actually is. It’s a motel not a hotel. There weee ppl hanging outside smoking weed and playing loudly. The office to check in was small and stink. The room smelled dirty and like bleach. The washcloths were dingy. The floor was sticky. We changed our clothes quickly, went to the event and when we came back a few hours later we checked out. Never again! I didn’t bother to dispute anything with the office and ask for my money back. I just left. I could not see myself sleeping on that bed or even staying in that room overnight. I would have stayed awake with my clothes on sitting on that bed all night if I could find a better hotel. We went to the Hilton 5 minutes away. I slept like a baby.

Partner

8/10

Excellent

11 May 2026

Loretta

Basic needs met

Friends_and_family Family

10/10

Exceptional

10 May 2026

Robert

Nice room for the price

Self

10/10

Exceptional

08 May 2026

Nashae

Very clean and located by the highway with great food options near by.

Friends

10/10

Exceptional

04 May 2026

Kristian

It was good for a night or 2 long definitely get a step up

Partner

8/10

Excellent

03 May 2026

Lucas

So aff

8/10

Excellent

28 Apr 2026

KEN

Everything was clean and working. Nice Hotel

Self

6/10

Pleasant

26 Apr 2026

Carmen

Everything was great until I decided to turn the TV on and it was not working i informed the front desk and they sent someone to check on it and only Spanish channels where
I hope next time Everything will be taking care of

Partner

10/10

Exceptional

19 Apr 2026

Maria

What you'd expect for $100 a night. Very clean. Would stay again.

Family_with_children

2/10

Poor

18 Apr 2026

Charles

Room started leaking from ceiling and desk guy didn’t help me at all with refund just offered new room right next to the one that was leaking

Partner

10/10

Exceptional

14 Apr 2026

Natalie

Everything was excellent.

Partner

6/10

Pleasant

13 Apr 2026

Verified traveler

Smelled horrible. I had to get air fresheners & also had to keep the door open at one point to help ventilate which helped a tad. Front desk guy was extremely rude when checking in.

8/10

Excellent

12 Apr 2026

Gertrude

The ice machine wasn't working. Neither one. Bur the staff was so nice!! It was clean and close to everything.. I will definitely stay there again.

Family_with_children

2/10

Poor

12 Apr 2026

Matthew

Thus is a horrible hotel. First off this is a homeless residential hotel not for families, business travelers, or couples. It is in severe disarray there are homeless sleeping on the picnic tables outside. There were several rooms that were “busy” all day and night. The furniture would be rejected by good will. The towels and sheets were hard like sandpaper, the toilet paper was softer!!!

Partner

6/10

Pleasant

08 Apr 2026

Ulanda

Had to move my room as they do smoke weed a lot in the rooms even tho it’s smoke free

10/10

Exceptional

07 Apr 2026

Bet'sley jn Enock

It was good , me and my girlfriend we had take a good time

Partner

10/10

Exceptional

05 Apr 2026

Chella

Clean room and convient shopping area

Partner

8/10

Excellent

02 Apr 2026

Thai

Good location, staffs are friendly and helpful, clean room. Good overall 👍

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Kristian

It was a fast trip but we love the room and the area very comfortable and clean

Partner

2/10

Poor

24 Mar 2026

Nancy

Big issue was the pillows they were like bricks. One of the pillowcase had 3 pillows stuffed in it because they were so compacted. They soaps in the room was not attended to. Thankfully we brought our own soap and hair stuff. The bedding mattress protector was coming off the bed

Pet

2/10

Poor

20 Mar 2026

Paulo

Good

Friends

10/10

Exceptional

20 Mar 2026

Paulo

Good

2/10

Poor

18 Mar 2026

Sean

Room was clean but just out dated. Bath fan sounded like a plane. 1 outlet in whole room and it was across from the bed away from any tables. Charged my tablet and phone on the floor. The place somehow actually made Motel 6 across the street look good.

Self

8/10

Excellent

16 Mar 2026

Paulo

Ff

6/10

Pleasant

15 Mar 2026

Peter

Front desk person was unpleasant and unhelpful. Not rude, but not a people person one would expect in the position.

The room was clean but sparse.

Heat AC worked fine.

Soap was ok, but almost empty. Body wash was empty. I didn't use the shampoo.

TV had very few working channels, many more listed, but didn't appear.

No shelf in the bathroom for toiletries, small sink when little space for such.

Parking was ample and area clean.

Partner

4/10

Poor

10 Mar 2026

Carolynne

Room smelled like cigarettes, lobby door was locked at 8:30 pm and attendant was not friendly. Bed mattress was really hard. Room was definitely dated. Place was noisy with guests who were up late. Toilet was very low to ground. Sheets and towels were clean and had mounted toiletries. Water was hot. Had coffee maker, microwave and fridge.

Pet

4/10

Poor

08 Mar 2026

Frank

The soap and shampoo dispensers were empty. No light over bathroom sink.

Partner

2/10

Poor

08 Mar 2026

Joel

This place needs to be shut down

6/10

Pleasant

07 Mar 2026

Barry

It was as expected for an economy property.

Self

10/10

Exceptional

06 Mar 2026

Chella

Clean room great staff

Partner

10/10

Exceptional

03 Mar 2026

Sean

Very clean motel

Self

6/10

Pleasant

03 Mar 2026

Xavier

Great value for money hotel but receptionist wanted to charge me $20 more than the price on their daily rate display and he told me he couldn’t let me in my room before 45/50mn if I made a reservation on Expedia.

Self

2/10

Poor

03 Mar 2026

sean

I’ve stayed here for 3 days and the property is a mess I checked in went my room it had a musty odor to the room the ceiling was cracking in certain arras do to water damage the paint on the back if door peeling air conditioning has vent pieces missing the bathroom door looked like a dog chewed it paint peeling from that they had dispensers for all your bath needs instead of having travel size body wash or shampoo then I went to front desk 3 times requesting extra pillows and extra coffee which I never received I will not be staying here again and for my concerns I’ll be reaching out to Red Roof corporate

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Crystal

Yes and they were amazing!

8/10

Excellent

28 Feb 2026

Teresa

Comfortable king bed and close to everything.

Partner

4/10

Poor

25 Feb 2026

Angela

My wife and I checked in at 3:00 and the room wasn't ready until 3:30. We walked in on the housekeeping lady using the bathroom in our room WITH THE DOOR OPEN, and the TV was malfunctioning.

Partner

4/10

Poor

18 Feb 2026

Hannah

Heat did not work