Name: Omni New Haven Hotel at Yale
Address: 155 Temple Street, New Haven, 06510, US

8/10

Excellent

24 Jul 2026

Jenny

our room was huge and had windows on two sides. although it really wasnt a problem, the sounds from the night club were loud from the 7th floor. And the motor cycles.

10/10

Exceptional

22 Jul 2026

Taylor

We thoroughly enjoyed our stay. The hotel, staff & lobster bisque were exceptional

10/10

Exceptional

22 Jul 2026

Richard

Short walking distance to Yale. Rail station 13 min walk. Nice rooms and friendly staff.

10/10

Exceptional

21 Jul 2026

YAN

very nice bartender and various choices

Family_with_children

4/10

Poor

19 Jul 2026

Rajinder

Shower water was orange coloured in the morning. AC buttons were not working well. Parking was leaking during rain.

Family_with_children

6/10

Pleasant

19 Jul 2026

Mortimer

The staff was great but this property was last updated probably 30 years ago. It is really really old. We were having something to eat at the roffotop bar and the ceiling started leaking water out of three light fixtures and flooding the bar area.

Family

8/10

Excellent

18 Jul 2026

Glorin

Solo pasamos 1 noche. El hotel está muy bien ubicado. Al lado de la Universidad Yale. Una zona con muchos restaurantes, bares, con ambiente. El cuarto muy limpio. Camas cómodas, el baño impecable y el agua caliente.

Family_with_children

10/10

Exceptional

15 Jul 2026

RICARDO J

The Omni made our stay in New Haven very comfortable.

Family

6/10

Pleasant

12 Jul 2026

Christopher

Room was not ready after 4 pm. But hotel is nicely maintained

Partner

4/10

Poor

11 Jul 2026

Jeff

Woke up at 6am due to seagulls screaming outside of window. Hotel floors and rooms had musty smell. Would look at other options.
Homeless right outside of street. Is 1 block away from campus which makes it easy to walk during daylight. Not place to walking around at night alone.

Family_with_children

10/10

Exceptional

10 Jul 2026

Jason

Great stay. Central location. Appreciated the festive welcome on 4th of July with free American-themed snacks. Friendly staff and wonderful room. Only complaint would be pillows were not comfortable.

Partner

8/10

Excellent

09 Jul 2026

Jinealy

The room was clean, the check-in process was very smooth, staff were very friendly and helpful in providing all necessary info. Self parking is available for $25/night, street parking is mostly metered parking. Hotel lobby provided lemon water. The location is perfect, so convenient to get to restaurants and bars. Walkable distances to Yale. Would like to come back to this hotel if travelling to this area again.

Partner

10/10

Exceptional

05 Jul 2026

Afreen

Overall a very good experience. The staff was helpful and friendly. They provided the room cleaning services every day during the stay, which was really good.

Family_with_children

8/10

Excellent

05 Jul 2026

Takanisha

Family of three on July 4th weekend.

The hotel and rooms were clean. The staff were very helpfully and pleasant.

I want to shot out “Jordan” the front desk person. She made me feel welcome even in a very busy lobby during check in.

Stayed in RM 1515. Nice view. I was able to see and hear the church belts on Sunday morning. Also able to see a little fire works.

I visited the 19th floor bar. Very lively and inviting. Seating limited but nice place to see the fireworks eat and have a drink. Staff were friendly. Drinks reasonably priced.

Really good place to stay if you are visiting the Yale University campus. Walking distances.
The area is a little seedy. Be aware of your surroundings.

Good area for eateries and a little party activities.

When booking get the Deluxe Room WiFi is included.

Breakfast is from 6:30-11:30am on Saturday and Sunday. Buffet style.
Wished they stayed open longer on Sunday.

Con - Parking key didn’t work. Went to front desk and they said you have put the room key in a certain place on the keyboard. I wish they would have just reprogrammed the key card because we continued to have issues.

Parking is 25.00+tax a day.
You can also park on the street and pay the meter.

Family_with_children

10/10

Exceptional

04 Jul 2026

Jean

I stayed at the Omni for my 50th reunion at Yale. Its location on the green is perfect, convenient to Yale and New Haven landmarks. It is a bit pricey, but worth the cost.

Self

10/10

Exceptional

03 Jul 2026

Shawn

Awesome place to stay. The people were so friendly. The rooms were spotless. The on-site restaurant was absolutely phenomenal.

Partner

10/10

Exceptional

30 Jun 2026

Michelle

I found the staff particularly attentive and friendly. I enjoyed my stay.

8/10

Excellent

28 Jun 2026

Heiko

Clean rooms, small. Outside of building looks horrible but inside everything is fine. Reasonable selection at the breakfast buffet ( although slimmer than in years past).

Self

8/10

Excellent

28 Jun 2026

Gary

$25 to self park. For $378/night, would think the room would have a water bottle. Housekeeping opened door without knocking at 10 AM on a Sunday (had safety lock engaged). Beds, pillows, towels,& clean room…great hotel overall!

Self

6/10

Pleasant

27 Jun 2026

Noelle

The property itself is nice and our room was clean and comfortable. Everyone was friendly except we forgot toothpaste and asked the front desk if they had any. They didnt and said theyd send someone up to our room with some, and we waited for awhile and gave up and went and bought some. It was inconvenient. The location of the hotel was good, however and we were able to walk to nearby stores/starbucks/sallys apizza.

4/10

Poor

26 Jun 2026

Peter

I was surprised by how dated and small the room was at this higher-end hotel. Though I reserved a room with a king-sized bed, the bed was a full or queen. The bathroom lighting was so dim that I had to use the ceiling heating lamp to see better. The mini-fridge was unplugged upon arrival and smelled funky. And, there was no hairdryer.
The basic wifi costs about $10 per day.
The service and staff are great.

Partner

8/10

Excellent

24 Jun 2026

Abby

Overall, nice place to stay. We booked a king room, but when we arrived they said they didn’t have any left and “upgraded” us to a queen room. I told her we did not see that as an upgrade. Very disappointing. The room was mostly clean, but definitely had some dusty baseboards. The view was nice from the room and the staff was very friendly! One additional thing to note, parking is $25/day at the hotel ($28 with tax!).

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

David

Everyone was friendly
Clean rooms and good location

Self

2/10

Poor

22 Jun 2026

Weiting

We check in around 1 am, and surprise to find the hotel sits on a street lined with bars, where shouting, race cars, police sirens, motorcycles, and building equipment create noise until 3 or 4 a.m. We reserved one night and left early the following day.

Family_with_children

8/10

Excellent

21 Jun 2026

Christine

Older hotel but well maintained. Nice front desk staff. They offered us complementary champagne and strawberries at check in. My only complaint was the location. The night of our stay it was very loud outside - hot rod cars and motorcycles going up and down the street till 1AM. There were a lot of homeless people out in the morning begging for money.

Partner

10/10

Exceptional

21 Jun 2026

Joyce

the staff was very friendly. Breakfast was excellent.

Family

10/10

Exceptional

18 Jun 2026

Taylor

It was a lovely hotel stay. They friendly staff made sure that that had everything promised & more.

10/10

Exceptional

10 Jun 2026

Joseph Peter

I would 100% stay here again. Prefect location only blocks away from Yale University. Convenient and walkable to lost of attractions. The staff was extraordinarily helpful. The hotel has a nice restaurant and bar on the 19th floor with a beautiful view of Yale Campus. Some reviews stated the decor was dated so I was a bit apprehensive, but I was pleasantly surprised. True, the underground parking garage is a bit tight but parking overnight was only $25 and that's a deal where I come from. Plus I got a great room rate on Expedia.

Partner

10/10

Exceptional

03 Jun 2026

Donald

Very nice place, conveniently situated to Yale.

Self

10/10

Exceptional

01 Jun 2026

Sheryl

My recent stay at the Omni New Haven was truly excellent. The hotel reception staff were super helpful and amazing at both check in and checkout, the room was super clean and well appointed and breakfast was delicious. The Omni will be my hotel choice whenever traveling to New Haven.

Self

10/10

Exceptional

30 May 2026

Anna

Great hotel with the park nearby. The street corner itself is questionable in terms of surrounding but a great hotel worth it.

Friends_and_family Family

6/10

Pleasant

29 May 2026

John

No amenities. 5th Floor room with multiple motorcycles outside thought the evening and night. Long line to check in. No upgrades. Neighborhood needs to get CLEANED UP

Partner

8/10

Excellent

27 May 2026

Jacqueline

The bathroom was too small. The coffee maker didn’t work well.

Family

10/10

Exceptional

21 May 2026

Ana

Great!

10/10

Exceptional

20 May 2026

Randolph

Front desk reception team is amazing. Breakfast was excellent and the server remembered my preferences from my last stay.

Self

10/10

Exceptional

20 May 2026

Margaret

We stayed at the Omni for 3 nights to celebrate our daughter's graduation from Yale. The staff could not have been more helpful, diligent, and kind. We asked for an additional cot for our king-sized room and that was no problem (even though I was supposed to reserve it a year in advance--hey, it's graduation, the place was packed). The breakfast was lovely, with a packed house they did a great job of servicing the room each day. Would totally recommend for Yale graduations and we would definitely stay there again.

Family

4/10

Poor

17 May 2026

Vera

Frequent traveler here. This is not a 4-star hotel. During my stay, housekeeping took my newly purchased mascara ($40+) and one of my organic face towels. I spoke with several people, but no one followed up and no compensation was offered. Disappointing experience.

Partner

4/10

Poor

17 May 2026

ursula

Our room was noisy, police sirens every 5 minutes through the night combined with a broken air vent, the motor was making very loud screeching noises. We requested service and nothing was done about it. The area (Yale) is a true eye opening experience that was unexpected. We were approached by beggars for money to buy alcohol within 15 seconds of walking out of the hotel, the public transit (across the street) is dirty and trash on the street everywhere. Making a change in the community starts at home Yale administrators and students! How do you walk outside and don’t see that action even a very small one can brighten the day and start a better future in your own neighborhood! I was appalled by the neglect and obvious blind eye to the need in this area! I didn’t sleep but briefly after I bought earplugs at the CVS where even chocolate and toothpaste were under locked plastic cases. I feel spoiled in New Orleans and never thought I’d ever say this. The best part of our stay were the maid service, they are amazing, sweet, attentive and should be paid a fortune for the excellent etiquette of service and job they do every day! I would not return to this area or hotel since good sleep is my way to start a great new day.

Family

10/10

Exceptional

15 May 2026

Eric

Good

10/10

Exceptional

14 May 2026

Francisco

Great hotel

10/10

Exceptional

11 May 2026

Betty

Hotel was very nice staff was excellent especially checking in very helpful friendly

Family

8/10

Excellent

11 May 2026

Timothy

The rooms were clean and the staff was friendly, also the breakfast was fantastic with nice views of Yale. The problem was the noise from the outside vehicles. I understand that the hotel cannot do much about this but from 11 PM - 1 AM, vehicles were constantly revving their motors and playing loud music. We were on the 17th floor, but we could hear the noise clearly.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Monica

The whole experience was nice

Partner

10/10

Exceptional

02 May 2026

Vincent

Beautiful property. Attentive staff.

Family

10/10

Exceptional

30 Apr 2026

Robin

I loved the hotel and our hotel room! It was very rich-looking and filled with warmth. The staff was friendly and professional.

Partner

6/10

Pleasant

28 Apr 2026

Sheila

The room was cold. They brought up a space heater but it didn’t work during the night because the lights were off.

Partner

6/10

Pleasant

25 Apr 2026

Rose

I didn’t get any help coming or going with my luggage. I never even saw anyone to help.

10/10

Exceptional

20 Apr 2026

Robert

Front desk personnel was awesome

Family

10/10

Exceptional

19 Apr 2026

Piniel

Helpful staff, great restaurants nearby, the cafe on-site was great for a quick grab (especially early in the morning)

Self

10/10

Exceptional

18 Apr 2026

Susan

Respectful & caring staff. Flexible with reservation when plans changed due to death in the family & eldercare.

Self

10/10

Exceptional

18 Apr 2026

Amanda

Great location

2/10

Poor

13 Apr 2026

Moisey

The room was dusty and dirty especially the bathroom,

Please be aware of noise at night!
There is a nightclub across the street and you won’t be able to sleep at all.

The staff are okay.

Do not recommend to stay here. Please go to another Hotel.

10/10

Exceptional

12 Apr 2026

Vanessa

It was very clean and the staff was soo friendly! Very interesting area. I did walk to many establishments including frank pepes! Driving is and option as its easy to get to everything you want to see from there.

Friends_and_family Friends

6/10

Pleasant

11 Apr 2026

Jennifer

Did valet parking which excellent

Family_with_children

6/10

Pleasant

10 Apr 2026

Alicia

Staff was very friendly, bathtub was dirty with a rusty drain cover and large chip in the glazing. Lots of dings and nicks in furniture, doors, etc. Restaurant makes great coffee but the food was mediocre at best and way overpriced. Felt as though the chair may fall apart under me. This hotel is tired, needs a refresh.

10/10

Exceptional

09 Apr 2026

Susan

It was a beautiful hotel

6/10

Pleasant

08 Apr 2026

Jami

I had a little bit of a complicated reservation because I had reserved one night several months ago and about two weeks before our trip we decided to stay a second night. I was unable to modify my reservation so I just booked a second. I called the Omni to see if we could tie the two reservations and was told yes that was typically what was done. Then a few days before I received a message that they had been combined. Upon arrival, the neighborhood didn’t look super friendly. There was no real signage as where to pull in for check in so we pulled down into the parking garage. That was fine until the elevator didn’t work lol. So with a freshly torn mcl I lugged my luggage up several flights of stairs. The gal at check in was very friendly and apologized for the elevator. We stayed the night our room was a good size the lobby of the hotel was gorgeous.We left the next morning and spent the whole day in NYC. Returned to our key card not working.Went back downstairs and weren’t received with any kind of apology.Just needed a credit card for incidentals and would give us new keys to our room.All of this could have been mentioned at check in.The next morning when we left elevator still not working so my partner went downstairs to get our truck while I waited at the curb with our luggage. Two hours after we left I received a message that the elevator wasn’t working and their apologies.Long story short. Hotel itself, lovely. Area around it, not so sure, communication lacking.

Partner

10/10

Exceptional

07 Apr 2026

Nannette

Awesome!

Family

6/10

Pleasant

06 Apr 2026

Kathryn

Was a decent stay. Not enough help.

2/10

Poor

06 Apr 2026

dimitri

the rooms do not have sound proof windows. some of the rooms, unfortunately our room, face the main street with bars, rowdy patrons, loud cars, and loud music. we got no sleep at all Friday night and Saturday night. we moved in to a different hotel for the last night our our stay. got zero sleep at the Omni. awful experience no one should have at a reputable hotel

Partner

8/10

Excellent

05 Apr 2026

Stephen

Convenient location. Clean and great staff. Garage elevator was being upgraded so hard to get bags to lobby

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

karen

great room and beautiful hotel!

10/10

Exceptional

04 Apr 2026

Ernesto

Great location and service!

Friends_and_family Family

4/10

Poor

02 Apr 2026

Eliam

They over booked the hotel and sent us to another and that hotel sent us to a third all after midnight.

10/10

Exceptional

31 Mar 2026

SHAWN

Wonderful experience!

4/10

Poor

30 Mar 2026

Victor

The hotel looked great, the staff was very friendly, the breakfast was great but the heat didn`t work. The maintenance man brought up a portable heater. Therefore the overnight stay was terrible & we woke up in the morning sweating because the heat was working again.

Partner

2/10

Poor

30 Mar 2026

Daryce

I stay ger March 14, 2026 and it was the WORST hotel that I have ever stay at. There was no heat in my room 1021. There was no accommodation, nor a discount!!! I woke up sick. The place looks nice, but management do not care or treat you good and did not care that I was sick due to no heat!

10/10

Exceptional

25 Mar 2026

Michael

Excellent, friendly staff and a large comfortable room.

Partner

8/10

Excellent

18 Mar 2026

Carl

My wife had a procedure at Yale New Haven and I only one night. It was very convenient and pleasant. I only used the room. Not the bar or restaurant.

Partner

6/10

Pleasant

16 Mar 2026

Timothy

The hotel didn't have enough parking for guests. The area around the hotel was not ideal especially considering the price of the stay. Outside of the hotel was under construction making it challenging to identify the hotel entrance. Do be aware that breakfast is available, but pricey.

Once in the hotel, the experience was great. Clean rooms. Super friendly staff.

Family

10/10

Exceptional

13 Mar 2026

Simon

Super spacious and comfortable stay right in the heart of New Haven

Business

10/10

Exceptional

07 Mar 2026

Jessica

Great location!

10/10

Exceptional

06 Mar 2026

Ruth

Will always book here it was beautiful and staff was great love it 10/10

Partner

10/10

Exceptional

05 Mar 2026

Kevin

Beautiful and super convenient property in the heart of Yale. Walkable to train and to campus as well as amenities around. The in/out self-park option was a really nice feature. Staff were unbelievably friendly and accommodating. Rooms were clean and very comfortable.

Family

6/10

Pleasant

01 Mar 2026

Sergio

The hotel is old and everything makes noise. I was woken up multiple times each of the 2 nights I slept there. You can hear right through the walls: baby crying, elevator, doors closing, plumbing (toilets flushing, sinks/showers), and the noise ousting is insane (music, cars, etc.) I will never stay here again because of this.

4/10

Poor

01 Mar 2026

timothy

The room was to hot, 77 degrees. When i complained i was told there was nothing they could do.

Family_with_children

8/10

Excellent

28 Feb 2026

Courtney

The area is run down and it’s a hectic environment but the bed and pillows were very comfortable and the price was reasonable for a Friday night at the Shubert. Walking distance to the theatre and wonderful dinner at Luke so it was a lovely evening.

8/10

Excellent

27 Feb 2026

Lila

The air in our room wouldn’t go below 71, it was hard to sleep. It was set to 65.

10/10

Exceptional

23 Feb 2026

Mark D

Comfortable, clean, quiet. Perfect atay

Self

10/10

Exceptional

23 Feb 2026

Bruce

Staff cleanliness and front desk worker Kevin was awesome very very helpful

6/10

Pleasant

17 Feb 2026

Jacob

Doors were not soft close which meant the entire night doors are slamming shut. Couple that with the fact you can hear the people above you as well (toilets flushing). The service was incredible and the lobby is beautiful, however I would not go back due to those issues

Partner

10/10

Exceptional

16 Feb 2026

RAGAMUFFIN Top Of The Grass Not Under

Great

10/10

Exceptional

15 Feb 2026

Mirja

I have stayed here several times and I've enjoyed every single stay. The hotel is steps away from restaurants and stores, so you can really just leave your car at the hotel. We stayed for Valentines Day weekend and loved the flowers and chocolate-covered strawberries set-up for the guests!

Leisure Partner

10/10

Exceptional

05 Feb 2026

Josefina

Love the staff very nice and attentive. Very clean nice bar!!! Close to everything, I’ll definitely will stay there again!!

10/10

Exceptional

26 Jan 2026

Josh

staff was terrific
gentleman at the front desk (on 12/31/25) - I don’t recall his name but was super kind

Leisure Friends

10/10

Exceptional

18 Jan 2026

Brian

Nice Room - Overlooks Yale’s campus.

10/10

Exceptional

17 Jan 2026

Liang

Excellent

10/10

Exceptional

11 Jan 2026

KENNETH

Clean and good size room with comfortable king bed.

Friends_and_family Friends

8/10

Excellent

04 Jan 2026

Giancarla M

Really beautiful, quiet hotel (We traveled over Yale’s winter break - 2 adults, 1 child). Staff was wonderful. We had a few issues in our room that we let the staff know about. Loved that the parking garage was secure and underground at a great price for guests with in and out access. The rooftop restaurant/bar/lounge is what would make me want to come back. Even just for a date night. Absolutely stunning view and space with an amazing staff.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Elizabeth

Clean and nice! Really appreciated the bath robes.

10/10

Exceptional

30 Dec 2025

Monica

Excellent

10/10