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New Haven Hotel

New Haven - CT · United States

229 George StreetView location

9.2/10Excellent2,388 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About New Haven Hotel

The New Haven Hotel offers comfortable guestrooms equipped with iPod docking stations, LCD TVs, and complimentary Wi-Fi. Enjoy on-site amenities such as a fitness center, snack bar, and wedding services. The hotel also provides complimentary newspapers, dry cleaning/laundry services, and a 24-hour front desk.

For events, the hotel offers 375 square feet of conference space and two meeting rooms. Self-parking is available (subject to charges). Located near the Shubert Theater, Yale University, and several other attractions, the New Haven Hotel is a convenient base for exploring the city.

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New Haven Hotel is centrally located in New Haven, a 4-minute walk from Shubert Theater and 5 minutes by foot from New Haven Green. This hotel is 0.4 mi (0.6 km) from New Haven City Hall and 0.4 mi (0.7 km) from Yale University.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in New Haven? This hotel has 375 square feet (35 square meters) of space consisting of conference space and 2 meeting rooms.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for self-serve breakfast: approximately USD 3 to 15 per person
    • Secured self parking fee: USD 24 per night
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Shubert Theater 0.3 km / 0.2 mi
Trinity Church on the Green 0.4 km / 0.2 mi
White Space Gallery 0.4 km / 0.3 mi
New Haven Green 0.4 km / 0.3 mi
Yale School of Medicine Boyer Center for Molecular Medicine 0.5 km / 0.3 mi
Center Church on the Green 0.5 km / 0.3 mi
New Haven City Hall 0.5 km / 0.3 mi
Yale University 0.6 km / 0.4 mi
Knights of Columbus Museum 0.6 km / 0.4 mi
Art Plus Studio 0.6 km / 0.4 mi
Yale-New Haven Hospital 0.6 km / 0.4 mi
Mead Visitor Center 0.7 km / 0.4 mi
Harkness Tower 0.7 km / 0.4 mi
Sterling Memorial Library at Yale University 0.9 km / 0.5 mi
Beinecke Rare Book and Manuscript Library 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 135
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
Show 21 more facilities & services
  • FireplaceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Library
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 2
  • Business centre
  • Game room
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    New Haven Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    New Haven Hotel

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    New Haven Hotel

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    New Haven Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    New Haven Hotel

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    New Haven Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    New Haven Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    New Haven Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    New Haven Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    New Haven Hotel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    New Haven Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    New Haven Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    New Haven Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    New Haven Hotel

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    New Haven Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    New Haven Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    New Haven Hotel

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    New Haven Hotel

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    New Haven Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    New Haven Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about New Haven Hotel

9.2
Excellent
2,388 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Aneela
Hotel waa perfect. Very clean. Great location. And all the staff were super helpful and friendly!
8/10
Excellent
28 Jul 2026
Melissa
The location is phenomenal the hotel itself is just okay. It could certainly be cleaner and have more light in the rooms. The staff at the front desk however was very friendly.
10/10
Exceptional
27 Jul 2026
lucille
wonderful staff, Comfortable room.
10/10
Exceptional
27 Jul 2026
Michelle
Great
10/10
Exceptional
27 Jul 2026
Hosana
Best hotel in the area
6/10
Pleasant
26 Jul 2026
Ummay
Staffs were well behaved and nice. I stayed at room no. 701. Room services changed the towel and cleaned the bin, but not sure why they didn't clean the sheets and organised them. Balcony was nice, but one slab of the tile was loose, and the curtains had black spots. The AC vent was found leaking, water drops on the carpet, making it a bit damp. But overall it was okay to stay.
10/10
Exceptional
26 Jul 2026
Melissa
Clean room polite attentive staff just missing better entertainment could use a nice bar
8/10
Excellent
26 Jul 2026
Remi
Good location, steps from the old campus, restaurants and attractions.
10/10
Exceptional
26 Jul 2026
Karen
From the minute I checked in I knew this hotel was well run. Stephanie L. showed such interest in the reason for my stay. She was marvelous with her positive, supportive energy. The room was as clean as I have ever seen. You could hear your neighbors in the rooms close by but that’s always the case. If you do not want to hear dogs, DO NOT stay here. They are a pet friendly hotel. The only negative…. Please make certain the toilets are not gurgling non stop. I didn’t say anything until checkout because I decided to put up with it. I wish my stay was longer because I really didn’t take advantage of amenities. Would definitely choose again.
8/10
Excellent
25 Jul 2026
Tracey
The staff was very friendly and helpful with recommendations for where to eat in the nearby area.
8/10
Excellent
25 Jul 2026
Kimberly
Staff was friendly and room was very big and comfortable
10/10
Exceptional
24 Jul 2026
Maike
Wonderfully helpful and kind staff!
10/10
Exceptional
24 Jul 2026
Danielle
This hotel is located in walking distance to concert venues and restaurants. Comfortable room. It would be great if they had regular size pillows.
10/10
Exceptional
23 Jul 2026
William
The staff here is exceptional. Everyone kind and helpful. The hotel is clean and maintained. The location is very walkable to many different attractions. I will definitely stay here again
10/10
Exceptional
22 Jul 2026
Akeem
Large, clean room.
10/10
Exceptional
22 Jul 2026
Nicole
Quiet and clean. Parking is $25.
10/10
Exceptional
22 Jul 2026
Kalee
The front desk receptionist was amazing!! She was so accommodating and so helpful. I would come back to this hotel just for her
10/10
Exceptional
22 Jul 2026
Robert
Clean, quick and efficient. Perfect for the business traveler.
8/10
Excellent
21 Jul 2026
Shannon
Clean and very nice staff
A little dated. Good coffee and selection of beverages but snacks are limited
Family
10/10
Exceptional
21 Jul 2026
Morris
A hotel with spacious, well-maintained rooms and public areas. Welcoming staff and perfect location just two blocks from the New Haven green. Really ideal choice!
Self
10/10
Exceptional
21 Jul 2026
Martin
Convenient location, pleasant room, helpful staff
Partner
10/10
Exceptional
21 Jul 2026
Robert
I primarily dealt with Drahema at reception who was kind and helpful with the information I needed.
Self
10/10
Exceptional
20 Jul 2026
Susan
Clean and comfortable. The staff was friendly and accommodating. I will be back.
Family
10/10
Exceptional
20 Jul 2026
Isaac
Best place
Self
6/10
Pleasant
20 Jul 2026
Tahirah
Hotel was okay, location was not great. You have to pay for parking. Breakfast is not included. They made you pay for cereal, milk, or anything for breakfast. You would think for the price, they could include a simple breakfast.
Partner
8/10
Excellent
20 Jul 2026
Geneviève
Very nice place
Family_with_children
10/10
Exceptional
19 Jul 2026
Eric
Great stay!
Family_with_children
10/10
Exceptional
19 Jul 2026
Jorge
Loved my stay at the hotel it was perfect. Beautiful place, lobby was nice and rooms were awesome. I’ll be back for sure next time I have to see a concert. Extremely convenient, close to everything.
Partner
10/10
Exceptional
19 Jul 2026
Amy
The staff was very helpful and the rooms were clean. It was super close to many yummy places to try
Self
10/10
Exceptional
19 Jul 2026
Jim
Convenient lt
Friends
10/10
Exceptional
18 Jul 2026
Isaac
Best place ever
Self
10/10
Exceptional
18 Jul 2026
Nilda
The hotel is really close to Yale so great location. They staff super friendly and answered all my questions. Thank you oh and great coffee!
10/10
Exceptional
17 Jul 2026
Jennifer
Room was clean, beds were comfortable, ac was strong, location was walkable
Family
10/10
Exceptional
17 Jul 2026
Jorge
Great
Partner
10/10
Exceptional
17 Jul 2026
Simon
Really great front desk staff for a late night check in.
Family_with_children
10/10
Exceptional
16 Jul 2026
Frank
Hotel was a pleasure to stay at. Staff particularly helpful and friendly.
Family_with_children
10/10
Exceptional
16 Jul 2026
Mark
The staff at this property is amazing. Our family is going through a difficult time and the entire staff made us feel at home and are so kind to us. They made us feel like family. Thank you to the entire staff at this property -Jacobson / Fidrych Family
Family
10/10
Exceptional
16 Jul 2026
Margaret
Very clean, spacious room! Included mini fridge, safe, ironing board, hair dryer, and robe (!). There was in-room coffee and also large pots of drip coffee in the lobby. I would stay here again if I am ever in New Haven.
Self
10/10
Exceptional
15 Jul 2026
Ben
All good
10/10
Exceptional
15 Jul 2026
Michelle
It was a great stay!
Self
10/10
Exceptional
15 Jul 2026
Alyssa
This was a wonderful property, quick check in, appreciated the garage parking. We were very close to campus and the staff was very responsive to any questions we had. Thank you!
Friends_and_family Family
2/10
Poor
15 Jul 2026
Sarah
Checked in on Sunday 7/12, was charged more than what Expedia was charging was told by the young lady at the front desk that there would be a $55 deposit that I would get back at the end of checkout, however later discovered that amount is technically for parking which should have been told to me up front. Checked out on 7/14 and looked at my bank account and noticed that they had charged me an additional $96.05 which when I called back twice the first time one of the young ladies told me she would escalate it to her Manager, to which the Manager never returned my call. I called back to the establishment later that day after arriving home from my stay another young lady told me that no managers were on site that day and that the $96 does not show up on my bill, but wait two days for my bank. Told me it could be a discrepancy charge, which to knowledge everything was in place I did not use any additional services at the hotel bed was even still made cause I slept on top of the bed towels were in the correct place bathroom was clean when I left it. I don’t understand why they charged me an additional fee and no Manager has reached out to me regarding this. All I would like is the additional $96 returned back to my credit credit card because I don’t believe that I should’ve been charged that it was only my self staying in the room and I know for a fact that there should be any discrepancies placed on my card. Do not stay here if you want to be paying over $600 for nothing
Self
2/10
Poor
14 Jul 2026
ruddy
The staff was nice but the room needs in improvement A.C was not working properly and the sheets and blankets needs to be changed.
Family
10/10
Exceptional
13 Jul 2026
Stacey
The balcony view was good...the breeze and the flying seagulls were a great way to start my morning. Breakfast was available for purchase, but I did not buy anything.
Partner
10/10
Exceptional
13 Jul 2026
Glenn
friendly staff place was amazing
Self
10/10
Exceptional
13 Jul 2026
Jesse
Very inviting and clean overall. Fairly priced and centrally located in downtown New Haven. Highly recommended.
Friends
8/10
Excellent
12 Jul 2026
lihong
Great stay and very happy with it.
Family
8/10
Excellent
12 Jul 2026
SHELDON
They should have a regular hot breakfast buffet included for ne extra cost. The grab and go they have now doesn't work.
Partner
10/10
Exceptional
11 Jul 2026
Saidah
I stayed at the hotel to attend a funeral. The staff who assisted me over the phone went above and beyond to help me. Then when I arrived, the staff person at the front desk went out of her way to assist my mom and I. The rooms were quaint, clean, and just what we needed. Overall, my experience at this location was simply pleasant and it meant so much.
Family
6/10
Pleasant
10 Jul 2026
Bruce
The hotel feels a bit old and outdated. Service is basic and not particularly attentive.
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Keon
Great staff, great facility! I have an ev and traveled from Boston. I was able to charge all night at a good rate. The staff are super helpful and friendly. Hotel is very clean and has great amenities.
Self
10/10
Exceptional
09 Jul 2026
Katie
This was a great place to stay in downtown New Haven. Very accessible and the staff were so nice!
Family_with_children
10/10
Exceptional
09 Jul 2026
Kiyoka
Very convenient location. Clean.
8/10
Excellent
08 Jul 2026
Tara
Staff was very friendly
Self
8/10
Excellent
08 Jul 2026
Doyle
The property was good, the room was decent, but the pillows were horrible. I don’t think I was prepared to pay $25 per day to park my car. But the location was pretty awesome. I probably would have checked out the parking situation a little better before booking. But the staff was completely excellent.
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Yapa
Nice hotel, good location, helpful staff
Family_with_children
10/10
Exceptional
07 Jul 2026
Emily
Wonderfully comfy!
Family_with_children
8/10
Excellent
06 Jul 2026
Christine
There was no complimentary coffee ( which is advertised in the hotel) this morning or bagels for breakfast. I was told by an employee that the “ran out”. However, they are delivered from an offsite location daily. I asked if I could get a cup of the “ gourmet” coffee from the Starbucks machine instead and they told me they would charge our room $ 3 per cup.

We also were given a handicapped accessible room, which was fine except in the bathroom. It was a roll in shower. There was a shower curtain that was about 6 inches too short for the shower and the water just spilled all over the tile floor, which then became very slick. It took three towels to mop up the water from the shower. Not the best design or the safest set up.
Partner
10/10
Exceptional
06 Jul 2026
khalil
Great room, and fantastic location, with a short walk to Yale. Staff were very nice, and room was comfy.
Self
10/10
Exceptional
06 Jul 2026
Wylla
I felt very at home at The New Haven hotel. It has a casual elegant vibe that I appreciate.

I am a retired Travel Consultant who spent thirty years traveling the globe.

Highly recommend 💯
Partner
6/10
Pleasant
05 Jul 2026
Noelle
Overall, I had a good stay. The hotel was clean, the staff was polite, and the location was excellent for exploring downtown New Haven on foot.

Unfortunately, the air conditioning issue significantly impacted my experience. My original room never cooled below about 76–77 degrees, making it uncomfortable to sleep. I reported the problem before leaving for the day and was told someone would look at it while I was out.

When I returned that evening, the room was still just as warm. That meant making another trip to the front desk, waiting while the situation was addressed, going back upstairs to pack everything, returning downstairs to get new room keys, and then going back upstairs again to move into a different room. After a long day of sightseeing, it was a frustrating and time-consuming inconvenience that could have been avoided if the issue had been confirmed or a room change arranged earlier.

The replacement room was better, and I appreciate that the staff ultimately moved me. However, given the disruption and lost time during my vacation, I was disappointed that no discount or other gesture of goodwill was offered.

If not for the air conditioning issue and the way it was handled, I would have rated this stay much higher because the hotel itself is clean and in a convenient location.
Self
10/10
Exceptional
04 Jul 2026
Zoran Dragutin
Convenient
Partner
8/10
Excellent
03 Jul 2026
Rita
Easy check-in and helpful staff. Only there over night as family member in Yale Hospital. Paring easy as was check out. Needs more charging ports.
8/10
Excellent
02 Jul 2026
Jeff
If you're looking for a downtown hotel for a night or two, this is a great location. Parking is available in the ramp across the street. Easy peasy. Lobby is large, rooms are clean. My only suggestion is the front desk staff needs to be a bit more informed about the area.... what's open later at night, what is walkable, what are great places to dine. Of course I can Google it myself but I look to the \"locals\" to tell me about the area surrounding the hotel.
Friends_and_family Family
10/10
Exceptional
01 Jul 2026
Theresa
The room was a little small but suited my needs. The bed was very comfortable. The shower was great. Wished they provided a free breakfast. Parking was convenient.
Family
10/10
Exceptional
01 Jul 2026
David
Excellent hotel in great location
8/10
Excellent
30 Jun 2026
Andrew
A basic property, but clean and well-maintained and convenient to New Haven.
Self
2/10
Poor
29 Jun 2026
Flamur
Management was very rude but the staff were great and helpful.
10/10
Exceptional
29 Jun 2026
Matt
It was a better than expected property and stay. I've stayed in the other more expensive hotels in New Haven and this one compares. Perhaps the only difference is it's a couple blocks further from the Yale campus and it does not have a restaurant & bar.
Family
10/10
Exceptional
28 Jun 2026
Ronald
For me, the highlight was the check-in staff and evening desk staff on June 28. They were upbeat, enthusiastic, engaging in a way that made me feel good being in this hotel. For the other two days of my stay the staff was fine, but did not equal the energy and personality of that first day. The room was spacious and fine: bed, shower, work area all good. Very quiet on third floor even though 4 young women moved in next door and street construction went on outside. I didn't hear disturbance from any of it. I didn't use the gym. There was a sign for a restaurant on the second floor, but I never found it. For some reason, I didn't ask about it. Instead I found Kung Fu Kitchen on Orange Street just a few blocks away. Highly recommended. Hotel breakfast (at extra charge) was a huge disappointment, maybe the worst I have ever found in hotels and motels around the country and the world. Consisted of a few types of breakfast sandwiches wrapped in foil dripping wet as though they had just been thawed out. Would I stay here again? Yes, certainly, hoping for that great first-day staff again. And the hotel is easily walkable for things that interest me: Yale University Art Gallery, British Art Gallery, Yale Peabody Museum. And the parking garage across the street is conveniently located and connected by an above-street walkway if you need it.
Self
10/10
Exceptional
28 Jun 2026
Joseph
Great location. Convenient garage. comfortable room. Very friendly & helpful front desk staff.
Partner
10/10
Exceptional
28 Jun 2026
Ronald
Excellent staff & great location - close to many different restaurants & the hospital. Also the hotel has a parking garage across the street which is wonderful
Partner
6/10
Pleasant
28 Jun 2026
Ryan
Ideal location, simple yet effective hotel
8/10
Excellent
28 Jun 2026
Mary
Easy check-in with parking across the street- linked by a covered bridge. Spacious room with amenities.
Friends_and_family Friends
10/10
Exceptional
28 Jun 2026
Sandra
Beautiful hotel. Easy check in. The staff was friendly and efficient. The parking across the street( included) was super convenient. Bridge from garage to hotel made our stay safe and easy.
You use your room key to enter and exit. Great location, near all the famous bars and Apizza stops !
We really enjoyed our time in New Haven. We definitely would stay in the same hotel !!
I do wish breakfast was included, as it was a little tricky to find a sitdown place for breakfast.
Family
10/10
Exceptional
27 Jun 2026
Timothy
The room was clean, the staff were friendly, and parking was easy and safe.
Partner
8/10
Excellent
26 Jun 2026
ADNAN
Nice location
Family_with_children
10/10
Exceptional
26 Jun 2026
Maria E.
Beautiful staff
Family_with_children
10/10
Exceptional
26 Jun 2026
Jeffrey
Great value, nice place. Great location for music venues and restaurants. Parking ($25) was was close and convenient but garage is tight for bigger vehicles.
6/10
Pleasant
26 Jun 2026
Andrew
The thing with my stay is, both beds each has around 2-3 human hairs under the sheet, that is not very comfortable right, but since we went to bed kinda late, there is really no energy to complain or switch the room
Family
10/10
Exceptional
26 Jun 2026
Jing
Good location. Quiet room
10/10
Exceptional
26 Jun 2026
Daniel
This was a great find for the price. Good location in a safe part of town with plenty of parking. Very clean and nice inside. I needed a room for one night in a business trip and booked it for the price and location but Was pleasantly surprised with how nice it was
Self
4/10
Poor
25 Jun 2026
Shannon
If you want to hear the neighboring rooms toilet flush and conversations, this is the hotel for you! You can hear everything the other room is doing, even if they aren’t being loud. The most annoying was hearing everyone’s toilet flushing. The shower dripped and night and you have to pay for parking across the street. For the cost of the hotel, I was not impressed.
10/10
Exceptional
24 Jun 2026
Cindy
Nice hotel, clean
Family
10/10
Exceptional
24 Jun 2026
Deann
It’s was great! Staff was excellent!
Self
10/10
Exceptional
24 Jun 2026
Jackson
I was extremely pleased with my stay at New Haven Hotel. The staff were EXTREMELY friendly and accommodating even with my having several request with room location and other things. They even let us use an empty small conference room to play a board game with friends one night. The room was spacious and clean. I read in other reviews and was told by the front desk that the A/C is motion activated so turns off when you leave which worried me if it would shut off when sleeping, but we had no issues. It never shut off at night or even during the day for us. We always came back and slept in a very cool room. The location is right downtown New Haven meaning the one day we just wanted to walk around town and the Yale campus we did not even get in the car at all. The parking garage was easy in/out access with fair if not a little pricey parking. I will say the garage has some tighter turns that I am used to in garages where I am from. We navigated them fine in a mid-size SUV, but would not have wanted to be in something bigger. Overall a fantastic stay!
Friends_and_family Friends
8/10
Excellent
23 Jun 2026
James
New Haven Hotel is a great choice if you want to be close to the Yale campus, lots of restaurants, the Shubert Theater, etc. My room was spacious and the front desk staff were incredibly helpful. The room could have been cleaner - housekeeping was a bit haphazard - but that is my only complaint. I would happily stay here on my next visit to New Haven.
Self
8/10
Excellent
23 Jun 2026
MARYNA
Not bad for the price and location. Add $24.00 for parking. Free good coffee in the morning.
Friendly staff.
Partner
10/10
Exceptional
22 Jun 2026
Kathryn
Our stay was just fine. Checking in was quick. Parking is convenient, with added charge. Room was clean and had everything we needed.
Partner
10/10
Exceptional
21 Jun 2026
Greg
Would recommend and would stay there again.
Self
10/10
Exceptional
20 Jun 2026
Mairi
Nothing we didn't like.
Friends
10/10
Exceptional
20 Jun 2026
albert
Convenient clean hotel reasonably priced
10/10
Exceptional
20 Jun 2026
Kelly
Location was fantastic
10/10
Exceptional
20 Jun 2026
Beverly
Check in was a bit slow. We liked the hotel in principle and we were there for 3 nights. Our first 2 nights were great. The third day, starting in the late morning/early afternoon, there was a pungent stench of pot smoke in the hallway on our floor. It continued to get more pungent as the day wore on and by the time we returned to our room, in the evening, the smell had infiltrated our room. It's supposed to be a non-smoking hotel. When I reported the smell to the front desk, they seemed indifferent about it. That was really disappointing since that's what I'll remember now.
Partner
10/10
Exceptional
19 Jun 2026
Haotian
Great hotel
10/10
Exceptional
19 Jun 2026
Sheila
Clean and quiet room.
Partner
8/10
Excellent
19 Jun 2026
John
Nice hotel, but you have to pay for parking which want mentioned when I booked. Extra $25 per night. Avoid parking garage if you have a large vehicle. Staff was kind and helpful. Free coffee bar was not great, warm coffee and no flavors coffee creamer!
Family
10/10
Exceptional
18 Jun 2026
florin
Parking across the street with direct connection to the hotel, reasonably priced.
Family
10/10
Exceptional
15 Jun 2026
Zheng
Always feel back home when I see the smiles of the front desk staffs. Great location, convenient to everything! Clean rooms with decent space for travelers like me.
Self
2/10
Poor
14 Jun 2026
lillian
Constant horrible smell emanating from the toilet. Hotel and rooms are dated. TV was from the 80s (or old enough to be upgraded). Horrible experience. Will not stay again and would not recommend. Total disappointment
Family_with_children

Location & surroundings

New Haven Hotel
229 George Street, New Haven, United States

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New Haven Hotel

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