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Courtyard Shelton

New Haven - CT · United States

780 Bridgeport AveView location

8.6/10Excellent1,001 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood9.0/109.0
Amenities8.2/108.2
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Shelton

Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom. Grab dinner at Courtyard Bistro, a restaurant that specializes in American cuisine.

Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Shelton?

This hotel has 6103 square feet (567 square meters) of space consisting of conference space and 11 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 161 guestrooms featuring refrigerators and microwaves.

Your bed comes with premium bedding, and all rooms are furnished with sofa beds.

Read more about this hotelShow less

With a stay at Courtyard By Marriott Shelton in Shelton, you'll be within a 15-minute drive of Sacred Heart University and Shelton Dog Park. This hotel is 13.7 mi (22 km) from Yale University and 11.4 mi (18.3 km) from Fairfield University.

Make yourself at home in one of the 161 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Shelton? This hotel has 5032 square feet (467 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

SportsCenter of Connecticut 5.6 km / 3.5 mi
Shelton Dog Park 5.8 km / 3.6 mi
Housatonic River 6.4 km / 4 mi
Boothe Memorial Park and Museum 6.6 km / 4.1 mi
Osborne Homestead Museum 9.8 km / 6.1 mi
Osborndale State Park 10.1 km / 6.3 mi
Indian Well State Park 10.3 km / 6.4 mi
Perry House 10.3 km / 6.4 mi
Stratford Historical Society Capt David Judson House 10.4 km / 6.5 mi
Eisenhower Park 10.6 km / 6.6 mi
Beardsley Zoo 11 km / 6.9 mi
Great River Golf Club 11.5 km / 7.1 mi
Milford Plaza Shopping Center 11.7 km / 7.2 mi
St. Vincent's Medical Center 11.8 km / 7.3 mi
Milford Memorial Bridge 11.9 km / 7.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1991
  • Year of most recent renovation: 2005
  • Total number of rooms: 161
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 34 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Fireplace
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 11
  • Indoor freshwater pool
  • TV lounge
  • Game room
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Courtyard Shelton

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6
    QUADRUPLE AccessiblePhoto unavailable5 photos

    Courtyard Shelton

    QUADRUPLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 43 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Courtyard Shelton

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Housekeeping
    • Cable TV
    • Satellite TV
    • Bathrobes
    • Desk
    • Extra beds on demand
    • Wake-up service
    • Wi-fi
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Courtyard Shelton

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Courtyard Shelton

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 BedroomQUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable5 photos

    Courtyard Shelton

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Courtyard Shelton

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Courtyard Shelton

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Courtyard Shelton

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Shelton

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Shelton

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Courtyard Shelton

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Courtyard Shelton

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Courtyard Shelton

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Shelton

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 33 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Courtyard Shelton

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Bathrobes
    • Cable TV
    • Microwave
    • Minibar
    • Kitchen
    • Hairdryer
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Courtyard Shelton

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Fridge
    • Housekeeping
    • Cable TV
    • Satellite TV
    • Bathrobes
    • Desk
    • Extra beds on demand
    • Wake-up service
    • Wi-fi
    • Safe
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Minibar
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Shelton

8.6
Excellent
1,001 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
9.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
06 Aug 2026
valerie
No breakfast included, $5 for a coffee… room was fair value.
10/10
Exceptional
03 Aug 2026
Ernest
Good value
10/10
Exceptional
02 Aug 2026
Kim
Clean, nice pool,
Clean room, friendly staff. Lots of nearby shops and restaurants/supermarkets
10/10
Exceptional
27 Jul 2026
Allen
Nice location away from New Haven but just close enough.
10/10
Exceptional
23 Jul 2026
Marie
Property Nice and quiet. Very friendly staff. Very clean suite.
4/10
Poor
12 Jul 2026
Diane
Staff was only positive. No value for the cost. No pluses. TV and internet (only included items) did not work properly in our room. Notified front desk, a very nice gentleman rebooted the TV but still had continued buffering while attempting to watch a movie. We could have stayed at the Hampton Inn for less and gotten breakfast.
Family_with_children
10/10
Exceptional
12 Jul 2026
Shaniqua
Clean room and friendly staff. Very close to a ton of businesses!
Partner
4/10
Poor
12 Jul 2026
Mark
Air conditioning in room did not work at check in at 3 am in morning July 1. After it was reported a new room was not assigned until after 12 midnight on July 2.
6/10
Pleasant
10 Jul 2026
Amanda
When checking in, I asked about the pool area and they stated it would be ready in an hour. We called down at 410pm and they stated 10 more minutes. We went down at 430pm and they were claiming another hour until it could be used. No one on the staff was on the correct page because 1 person was saying 10 minutes and another saying 30 minutes. Then we booked a room for 5 people, 2 adults, 3 teenagers. How does two queen sized bed fit 5 people???
Friends_and_family Family
10/10
Exceptional
11 Jun 2026
Wendy
Lobby always clean and staffed in case of questions or concerns. Overall hotel was extremely clean and comfortable. Starbucks counter very pleasant and convenient. Pool was clean, and staff occasionally came in to offer any assistance or tips on towel and shower use. Overall great experience and look forward to future stays.
10/10
Exceptional
07 Jun 2026
Jagan
Good property location and clean
2/10
Poor
03 Jun 2026
Taynea
No air conditioning my room was 80 inside on a 85 degree day
6/10
Pleasant
30 May 2026
Ackelia
It was okay sheets needed to be changed. I used my disposable travel sheets. And space needs to smell good & housekeeping must double check their work. This would be my last option pick
Self
10/10
Exceptional
24 May 2026
Alethea
Clean and quiet. The bar makes a great Espresso Martini
Friends
10/10
Exceptional
23 May 2026
Kelly
We had a wonderful stay here for a friends wedding! The woman at the concierge desk was very helpful trying to apply an e-gift certificate towards my stay. Clean facility! Only complaint is the elevators are very slow.
Friends
6/10
Pleasant
21 May 2026
Gennaro
Can hear the room next to you very thin walls privacy issue
6/10
Pleasant
17 May 2026
Tilak
I requested a wake-up call which was very important and it never came. This is after visiting the reception and making the requst.(she made a note but didn't call)
10/10
Exceptional
02 May 2026
KEYA
Better pillows
Partner
10/10
Exceptional
21 Apr 2026
Yanique
Clean
Family_with_children
10/10
Exceptional
17 Apr 2026
Laurie
Excellent
8/10
Excellent
04 Apr 2026
Sandy
Everything was clean, the lobby was very spacious
Family
10/10
Exceptional
02 Apr 2026
Michelle
Clean and beautiful only down fall was I asked if I can have a late check out 12:30 originally was 12 and I was told NO.
Family_with_children
8/10
Excellent
01 Apr 2026
TANIA
Breakfast was good and staff kind and polite
Family
6/10
Pleasant
29 Mar 2026
john
Meh
Friends_and_family Family
2/10
Poor
29 Mar 2026
Denise
They didn't give me the room that expedia had for me.They gave me a different room, and I was very disappointed. No sofa bed. TV was bad could not see picture at all too dark on every channel. Brightness wouldn't work.
10/10
Exceptional
28 Mar 2026
Ruth
Great rooms and very clean
Partner
10/10
Exceptional
26 Mar 2026
Michelle
Clean
10/10
Exceptional
19 Mar 2026
LaTasha
Parking available on site. Clean room and hotel.
Self
8/10
Excellent
17 Mar 2026
Mathew
Tidy and very easy going experience. Just as a hotel should be. Could use an update here and there, but all fine and in order
10/10
Exceptional
14 Mar 2026
Athena
Easy check-in; great macchiato coffee in lobby and clean/quiet hotel overall
Friends
10/10
Exceptional
03 Mar 2026
Daniel
Great staff clean rooms close to everything
10/10
Exceptional
01 Mar 2026
Cullen
Helpful staff, clean, worth every penny.
8/10
Excellent
25 Feb 2026
Mary S
Room was clean, all staff members were friendly and helpful, excellent location, decent food.
Family
8/10
Excellent
22 Feb 2026
Albert
Clean room; friendly staff
Friends_and_family Family
6/10
Pleasant
22 Feb 2026
Diane
Bathroom door doesn't close. TV was glitchy and not many channels to choose from. TV had \"soap opera effect\" turned on so movies looked like garbage. Room was clean but not spotless. Get rid of the ottoman. Heaven knows what those stains are.
Partner
6/10
Pleasant
22 Feb 2026
Daniel
The room was clean and the staff was great. The only issue I had was that the bathroom door not only didn't stay closed but you could see in!! Not good when you're traveling with family.
Friends_and_family Family
10/10
Exceptional
21 Feb 2026
LENDITA
Nice
8/10
Excellent
16 Feb 2026
Christine
There was a ketchup blob on the counter that was hard - guess it was sitting a while and our heater was super noisy
Leisure Family
10/10
Exceptional
15 Feb 2026
Marie
STAFF PROFESSIONAL
ROOM VERY CLEAN
ROOM DECOR COMFORTABLE
HOTEL LOBBY WARMING INVITE
Leisure Partner
2/10
Poor
13 Feb 2026
KRYSTAL
The first night of my stay was fine, but unfortunately the second night was very disruptive.

I completely understand that kids will be kids. I was young once too but the level of noise was excessive, especially knowing I had to be up at 6:00 a.m. for work. Around 9:45 p.m., there were several children running and screaming in the hallway. I contacted the front desk and was told quiet hours begin at 10:00 p.m., but someone would come by to address it.

Ten minutes later, the noise continued. From my bed, I could clearly hear loud laughter and screaming, and I even have a recording that shows how disruptive it was from inside the room. When I called again, I was told the children had moved into a room and were no longer in the hallway, but the noise level remained the same. I was then offered a room change.

I was moved to another room at 10:45 p.m. With a 6:00 a.m. wake-up time, the disruption made it difficult to settle down, and I didn’t fall asleep until around midnight. Unfortunately, I overslept and arrived at work later than expected.

We typically stay at this hotel when visiting our Connecticut office, but after this experience, I will likely explore alternative accommodations for future trips. I do appreciate the front desk offering to move my room, but I do think situations like this should be handled more proactively, especially for business travelers during the week.
Business
10/10
Exceptional
24 Jan 2026
Izabelle
Very Nice!
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Jeff Donald
Very clean, nice view, good customer service
Leisure Partner
10/10
Exceptional
04 Jan 2026
Michael W.
Yes
Leisure Family
10/10
Exceptional
27 Dec 2025
stephanie
Convenient place to stay while visiting family
10/10
Exceptional
26 Dec 2025
Chijioke
The rooms were clean and staff was pleasant. It is conveniently located
Leisure Family
10/10
Exceptional
26 Dec 2025
Heather
We enjoyed our stay. The desk clerk was very friendly and the room was spacious and clean.
Friends_and_family Family
6/10
Pleasant
23 Dec 2025
Harinarayan
A lot of noise from the adjoint room especially in the late night night/ early morning
Business Self
10/10
Exceptional
13 Dec 2025
Jacob
Fast and easy
10/10
Exceptional
17 Nov 2025
MOISE
Cleanness
6/10
Pleasant
02 Nov 2025
Kathy
Could use some updating but my biggest problem with the hotel was the price. Not knowing the area and needing to get booked I was given this as an option. Based on what I paid I would have expected much more. A coworker also stayed there for over half what I paid.
Business
10/10
Exceptional
26 Oct 2025
Joao
Bar. Richard was the best!!!
Leisure Partner
2/10
Poor
05 Oct 2025
Kris
I did not ever check in and Expedia is trying to keep my money. The hotel staff are great and offered a full refund. Expedia keeps fooling around and disconnecting me.
10/10
Exceptional
03 Oct 2025
Jeanne
Impressive Hotel !Nice bar in lobby. Love the rooms. Hotel is like new. So much shopping and great rates.
Leisure Family
10/10
Exceptional
28 Sep 2025
Kathleen
Great Hotel
Leisure
10/10
Exceptional
26 Sep 2025
Ethel
My rooms and appliances were clean. The staff was friendly. The only complaint that I have is that the toilets should be replaced. They are absolutely too low to the floor. Any person that is taller than 5' feet will have great difficulty and could possibly injure themselves trying to sit on or get off the toilet. It was a nightmare for me. Even my teenage grandson complained about the low toilets. I have always enjoyed my stays at the various Courtyards Marriotts and upgrading the toilets would be a great improvement and much appreciated.
Business_and_leisure Family
10/10
Exceptional
05 Sep 2025
Fabiola
The elevator had a weird smell and so did the carpet in the hallway towards the room. Luckily the room did not, otherwise the dart was great!
10/10
Exceptional
03 Sep 2025
Falan
We loved it here, super clean and a great location to shops and restaurants
Leisure
10/10
Exceptional
01 Sep 2025
Cesar
It was a Great place
Leisure Family
10/10
Exceptional
01 Sep 2025
Mibsam
Enjoyed our stay
10/10
Exceptional
30 Aug 2025
Levi
Very quiet and respectable place
Business_and_leisure Family
6/10
Pleasant
17 Aug 2025
Robin
Disappointed that maid did not come in between my 2 nights to give clean cups, towels, take garbage
Leisure Friends
10/10
Exceptional
16 Aug 2025
Anne
Had a great stay. The hotel is located at walking distance to multiple shopping centers and restaurants. Found our favorite hotel for when we are in CT.
Leisure Family_with_children
8/10
Excellent
04 Aug 2025
Peter and Patricia
Stayed two nights and told we don’t qualify for maid service. Not the worse thing in the world but you’re a hotel. Aren’t you suppose to make up the rooms?
Leisure
10/10
Exceptional
03 Aug 2025
Lynette
Close to everything, clean and friendly staff.
Leisure Family
10/10
Exceptional
03 Aug 2025
juan
Only one thing,,, had a Fight 4 Floor
Didn’t know why, I think some room loud music
6/10
Pleasant
31 Jul 2025
Ashlie
There were pet stains in the carpet in the room and bugs and stains in the bathroom.
Leisure Family
10/10
Exceptional
20 Jul 2025
Mary
One night at beginning of a longer vacation
Friends_and_family Family
6/10
Pleasant
14 Jul 2025
William
The staff was very friendly and the rooms were updated but the water pressure in the shower was terrible
Leisure
2/10
Poor
10 Jul 2025
Amy
Water pouring from ceiling at middle of night and wet me when I was removing makeup..it was flooded.
Business
8/10
Excellent
06 Jul 2025
Wanda
The housekeeping lady was very nice , me and my family loved her.
Business_and_leisure Family
10/10
Exceptional
29 Jun 2025
Ladawn
My priority was safety. This hotel is in a safe location. I always stay at the Courtyard because the services (front desk, cleanliness, laundry, restaurant…etc) is the best.
Business Family
4/10
Poor
23 Jun 2025
Terrell
Toilet did not work
6/10
Pleasant
15 Jun 2025
Debra
On our second night there was an event held at the hotel and the techno music went until 1:15 AM. Which kept us awake
Leisure Family
10/10
Exceptional
14 Jun 2025
Stacey
Clean, great staff, rooms were amazing- full kitchen and very comfortable
Business_and_leisure Self
4/10
Poor
14 Jun 2025
Samuel
I have enjoyed previous stays at various Marriot hotels but this experience was not pleasant. My wife and I stayed for one night just for some alone time. The morning of check out about 9:30-45 while my wife and I were being intimate someone from housekeeping opened our room door unannounced. They slipped in and out quickly. We notified the front desk and asked to speak to management. We were told no managers were on duty and we’d be contacted later that day. While we were preparing to leave the housekeeper came back twice. The first time she knocked and after we answered she left. The second time she knocked and started entering the room until my wife stood in the doorway and scolded her for continually interrupting us. My wife reminded her that check out was at twelve and it wasn’t that time yet. All this said we had to constantly call the hotel because no one contacted us. My wife finally spoke to someone after two weeks of our stay. We are very disappointed with this particular hotel.
Leisure Partner
10/10
Exceptional
28 May 2025
Leigh
It’s the closest Marriott to my brother, but also a nice hotel to stay at. My family have been here many times in the past and will continue to stay here in the future.
Leisure Self
2/10
Poor
28 May 2025
Verified traveler

Not Marriott Standards

Frustrated: always stayed at Marriott never a poor experience until this one. Started with a noted request for feather free then when I called to confirm I was told that they saw the note but I didn’t call during the day to ensure it was done so it was an issue due to my late arrival and they could not fully accommodate my request. To add Insult to injury an item of mine went missing as I checked out very early I was told it would be noted but that I Need to call again in the daytime to ensure the day manager was informed. MOST disappointing part was I never received a single call I had to keep calling for updates and answers…. In which I was consistently told a manger was in a meeting or unavailable etc…. 12 hours later and MY third call I reached a manager who informed me this is uncommon but the housekeeping manager and team was gone for the day… he’d follow up the following day. Unfortunately I have higher expectations of a corporation the size of Marriott to acknowledge items stolen out of a room and a customer concern. A solid phone call to at least ensure it was being looked into… would have been appreciated. Customer service was not up to Marriott standards I’m used to, I frequent trips to this area I will no longer even entertain this hotel nor recommend.
10/10
Exceptional
25 May 2025
Jane
It would be gracious to provide complimentary coffee in the lobby. Many other hotels (Bonvoy) do, such as the one in Denver.
Leisure Family_with_children
10/10
Exceptional
19 May 2025
jennifer
Staff at front desk were awesome. Very nice place to stay
Leisure Family
10/10
Exceptional
07 May 2025
Edwin R.
Staff was awesome! Property was very clean.
Leisure Family
10/10
Exceptional
27 Apr 2025
Shiana
This was a night getaway, the room was nice, the bed was comfortable. the pillows comfortable and uncomfortable at the same time lol. But the suite was great really nice to have the access to everything the room had. The girl at the front desk I believe her name was Michelle she was so amazingly amazing.
Partner
10/10
Exceptional
25 Apr 2025
Lorreen
We had issues with our rooms but that was taken care of by staff. Rooms were clean. Pool was fun for the kids.
Leisure Family
10/10
Exceptional
21 Apr 2025
Richard

Excellent facility

Excellent place to stay overnight. Fast check in and check out. The room was spotless.
Partner
10/10
Exceptional
20 Apr 2025
Robin
My reservation was messed up and cancelled when I was just trying to add a name.
Leisure Family
10/10
Exceptional
20 Apr 2025
Juan C Igartua
Loved the place and the area was amazing!!
Leisure
10/10
Exceptional
16 Apr 2025
Celia
it was a wonderful romantic weekend away. Such a wonderful vibe & everyone was so nice.
Leisure Partner
10/10
Exceptional
13 Apr 2025
Bethsaida
It was great
10/10
Exceptional
12 Apr 2025
Micah
It was nice
Business_and_leisure Self
10/10
Exceptional
04 Apr 2025
LaTasha
Quiet, peaceful, clean
Self
10/10
Exceptional
03 Apr 2025
Micah
Lt
10/10
Exceptional
29 Mar 2025
G
Staff was amazing
Leisure Family
6/10
Pleasant
27 Mar 2025
patricia

One night stay

Heating was not good, maintenance came twice to adjust.
Internet connection not possible, Attendant came twice to offer alternative.
Staff extremely helpful!!!
Business
6/10
Pleasant
20 Mar 2025
Colleen
Family friendly, noticed lots of children very small pool.
Leisure Family
8/10
Excellent
17 Mar 2025
Americo
It was a nice place to stay
Leisure Partner
10/10
Exceptional
16 Mar 2025
mark
All was well
Leisure Family
10/10
Exceptional
08 Mar 2025
Raita
Quiet! staff are friendly and accommodating, will book again.
Leisure Family_with_children
10/10
Exceptional
07 Mar 2025
Nahija
Clean hotel, and friendly staff.
10/10
Exceptional
07 Mar 2025
Keneisha
I loved it, I wouldn’t changed anything.
10/10
Exceptional
06 Mar 2025
John
Will probably use this facility again
Leisure Family
4/10
Poor
02 Mar 2025
Kyla
I had a good time other then my tv stopped working and they wouldn’t move my room for it

Location & surroundings

Courtyard Shelton
780 Bridgeport Ave, Shelton, United States

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Courtyard Shelton

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