Name: Motel 6 Branford, Ct - New Haven
Address: 320 East Main Street, Branford, 06405, US

10/10

Exceptional

21 Jul 2026

Andre

Good

6/10

Pleasant

20 Jul 2026

Steven

While the staff was nothing but friendly, the stay seemed to be plagued with issues.

My room only had one working light in the main room and it was very dim (bathroom worked). None of the chargers, sockets or lights worked next to the bed, so I couldn't even charge my phone conveniently.

I came back one night late and there was an issue with the room keys, none of them were working, the computer system seemed to be failing. The poor woman at the desk had to open up the doors for the few guests that had arrived late. The next morning the card had to get recoded again.

The corridors stunk of cigarette and marijuana smoke, i felt disgusted after walking to my room. That sort of stuff is hard to catch nowadays, so I cant judge the staff to harshly on that.

Decent budget hotel, I'm being picky, but I've stayed in much worse.

Self

10/10

Exceptional

20 Jul 2026

Moshood

Favorite spot to stay out here!

Self

6/10

Pleasant

20 Jul 2026

Melissa

Smelled in hallway and in the room like old cigarettes. No fridge in room. Needs updating.

Family

10/10

Exceptional

19 Jul 2026

VINCENT JOEL

Safe clean comfortable

Family

4/10

Poor

19 Jul 2026

Summer

It’s a Motel 6. Everything is just slightly off. The rooms smelled very weird, and one still smelled slightly of smoke even though we had non-smoking rooms. The fridge froze our yogurt, the water pressure for the shower was weak, but the sink water pressure was almost too intense. The bathroom door didn’t lock, and sometimes our room door didn’t lock either. The smell was the worst part.
The lady at the front desk when we checked in was very sweet and helpful.

Family_with_children

2/10

Poor

19 Jul 2026

Ronald

The staff wasn’t welcoming. It was as if they were pissed they had to be there. My room and towels were never changed despite the fact I left for most of the day to return. The toilet kept running. My key had to be activated twice. The third time the desk manager had to come up with a physical key to let me in..

10/10

Exceptional

18 Jul 2026

Marilyn

Very Clean and Awesome Staff!…felt very safe!

Family

6/10

Pleasant

18 Jul 2026

Cody

The room smelled like dog and the floors were sticky, I was afraid to sleep under the covers.

10/10

Exceptional

17 Jul 2026

Samantha

Nothing bad

Partner

2/10

Poor

16 Jul 2026

Alexandra

There were bed bugs on that bed my room was for disability people , but the showers was complicated. Not all disability people could moving they hands. I left my toothpaste and toothbrush, there's a vending yay. But the vending machine kept my money. The only good things is was very cheap. Now I know why.

Self

4/10

Poor

16 Jul 2026

Dismery

Discussting bathroom.

2/10

Poor

16 Jul 2026

jerome

This motel 6 smells like cigarettes and mildew. There are ppl who live there and never leave. Also the walls are extremely thin, everyone can hear you walk to the bathroom to pee and You can hear their conversations. I know the price is cheap but trust me pay the extra money and stay somewhere else. Also I had a roach in my room and the bed was damp.

Self

2/10

Poor

15 Jul 2026

Jennifer

Never again! Customer Service is almost as bad as the smell! room was clean, but they dont care if you smoke anything anywhere!

Family

10/10

Exceptional

15 Jul 2026

Robert

Clean rooms always ready to help staff very friendly. And nice and cool a/c lovely stay

Self

10/10

Exceptional

15 Jul 2026

Perla

Bien la pasé bien

Partner

10/10

Exceptional

12 Jul 2026

Chyrell

Safe clean room right off the highway nice food options close by and a Walgreens across the street. It’s a solid motel for a quick stay.

Friends

2/10

Poor

12 Jul 2026

Jennifer

Paid for two rooms. One we couldn't even sleep in and they were both supposed to have a refrigerator and microwave and neither had it. Smelled in the lobby and hall like cat urine and dirt feet.

Friends_and_family Friends

6/10

Pleasant

12 Jul 2026

Jennifer

More like “Motel 4” but visit Capone’s and meet their great staff! Have a slice or two.

Friends

6/10

Pleasant

11 Jul 2026

Johnny

Front desk guy needs to find a new job, rudest hotel employee I’ve ever encountered, acted like he was offended for having to do his job. The front lobby smelled like cigarette smoke. I also paid extra for a microwave, my room didn’t have one.

Friends_and_family Family

2/10

Poor

10 Jul 2026

XXX

Terrible experience and worst property. Full of smoke smell even the rooms. Filthy.

Family_with_children

6/10

Pleasant

09 Jul 2026

Emmalie

Place was relatively clean (great compared to some other places I've stayed). The beds weren't the most comfortable, but it dog what it needed for the night. I would stay here again, had no issues.. just a basic check room.

Partner

10/10

Exceptional

08 Jul 2026

KILVIAN

The staff was very friendly and nice and even let us check in 4 hours early. We appreciated this very much because we got in tired and really wanted to rest. It is walking distance from the Hornets Nest diner which is a bit expensive, but that's another review.

Family

10/10

Exceptional

07 Jul 2026

Edwin

Right for the Price!! Excellent Service, Washa thank You

10/10

Exceptional

06 Jul 2026

Sylvia

Excellent easy to adjust ac
Clean room
Nice staff
Good acoustics
Great free parking in sight of room
Excellent shower with useful safety bar and nonslip surface and good pressure shower head
Cheap nightly rate
Comfortable bed, good bedside reading lights
Functional fridge and microwave
Plenty of hot coffee
Luggage rack for suitcase.

Self

10/10

Exceptional

05 Jul 2026

William

Our air went and we just slept there. It looked like a nice place we had no problems. Cold cold air. Beautiful

Friends_and_family Family

2/10

Poor

30 Jun 2026

Samar

I have never been stated such as bad hotel in my life….. overall is very very bad experience with this hotel. I have booked 2 non smoking rooms and hotel provided me on smoking room instead and it was worse than any other property. Guests shouldn’t choose this hotel.

Friends

2/10

Poor

30 Jun 2026

Patrick

I was told I didn't book the deluxe package. Was given a room where the toilet didn't flush and sink was cracked. The bed were too short for the bed frame, there was one towel and three had towels for two people. Ordered the deluxe room for fridge that my wife needed for her insulin. Turns out I had reserved the deluxe room. Then tried to move us to the second floor without an elevator. Wife is a heart patient and I'm disabled. We decided to leave after 20 minutes and found a nicer hotel. Didn't like the idea of not getting the room we booked without having to argue with them about it. Was told I would get a refund but never received one

Partner

2/10

Poor

28 Jun 2026

Briana

The worst customer service, they had mysterious charges, toilet didn’t work, and beds were dirty and disgusting. Worst experience of my life!

Self

10/10

Exceptional

26 Jun 2026

Kimberly

I recommend it, it is undoubtedly comfortable, very clean, it has ample parking

6/10

Pleasant

25 Jun 2026

Beth

Budget and pet friendly. Clean but not spotless, staff accommodating yet not quite friendly. A basic room with clean bed. This would fall into the get-what-you-pay-for category.

Partner

10/10

Exceptional

24 Jun 2026

Johanna

I stay just for the night cause I needed I place to crash. It isn't a place I would stay long term but if worked for the night and for the price.

Self

4/10

Poor

24 Jun 2026

Kyler

Room was not well cleaned, entire property smells terrible. My key card stopped working every single day.

Self

6/10

Pleasant

22 Jun 2026

Ronda

It was an ok place just to stay one night to catch a flight in the morning. Beds were not comfortable, I could feel springs poking into my back. The room appeared to be clean.

Family

10/10

Exceptional

21 Jun 2026

Miguel

Definitely i will go back!!!!!

Self

2/10

Poor

19 Jun 2026

Paul

I was made to feel like a prisoner I this motel. In the middle of the night, not mentioned in check IN, I was made to feel like a prisoner once scolded to “enter from the back” after discovering the lobby door was locked.

The front desk agent pointed towards the back of complex and screamed at me that I was to enter from there.

Again, not mentioned in check in…

The room floors were disgusting.

Im literally surprised that I didn’t leave the property with a staph infection.

Self

10/10

Exceptional

15 Jun 2026

Moshood

Exactly what I was looking for and an incredibly pleasant stay for a business trip, cheers!

Business

8/10

Excellent

12 Jun 2026

Jody

Clean room plenty of parking air conditioning & heat
No refrigerator or microwave in room ice machine on
2nd floor a plus a small microwave on 1st floor. I got
a break on price through Expedia a plus

Self

6/10

Pleasant

11 Jun 2026

William

Ice Machine did not work. Hallway smelled like Smoke.

Family_with_children

10/10

Exceptional

09 Jun 2026

Clinton

Very peaceful and quiet you'll get remarkable Sleep!!!!!

Self

2/10

Poor

08 Jun 2026

Elise

I think they may be housing homeless out of the unoccupied rooms. I have never had a hotel experience quite like it. It said it was smoke free but clearly had been smoked in throughout the entire property.

I will say I was relieved that the floor were hard wood/laminate, but even so I would not have considered walking on them without shoes.

8/10

Excellent

08 Jun 2026

john

The room was comfortable and clean. Front desk staff was less than inviting

Partner

2/10

Poor

08 Jun 2026

Karen

Nous avons été chargé 2 fois et aucune possibilité de discuter avec le staf

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Crystal

I enjoyed my stay Everything was perfect! Staff was polite and very professional on my end.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

David

Cleaning and appearance could be better. For the price, it was OK.

Self

4/10

Poor

06 Jun 2026

Shawntel

The bed looked clean but the floor looked liked it hadn’t been swept or mopped or whatever for a couple days. There were crumbs and other gunk stuck on the counters and bedside table. No shampoo or lotion in the room, just hand soap. Smelled like weed in our room and we paid for non-smoking.

Partner

2/10

Poor

06 Jun 2026

Judith

The only recommendation I can leave is don't stay there.
At check in, the guy was behind glass and wearing a mask. Ok. But I couldn't understand a thing he said. The tub in room #1 appeared to have been painted once and was chipped all over. The mat in the tub looked moldy. Room #2 lacked the chips, the mat was too similar to the previous one. I wore flip flops to shower...the water that wouldn't drain was still in the tub when I left. Gross. I didn't see a point in dragging my things, cat inckeded, to another room. Walls were dirty but the bed was clean. I do appreciate the absence of a likely questionable bedspread. I did not appreciate what they thought passed as pillows. I booked a non smoking room and as I passed doors with \"no smoking\" signs to smoke outside, my need for nicotine was markedly decreased. There was active and plentiful smoking behind those doors.
Worse than I expected by far.

Self

8/10

Excellent

04 Jun 2026

Martin

Good hotel,fridge would have been nice….11 pm staff needs a smile and better their welcoming habits.

Partner

2/10

Poor

28 May 2026

Zinoviy

Yes

8/10

Excellent

27 May 2026

Russell

Nice stay. Was easy and simple.

8/10

Excellent

25 May 2026

Justin

Clean Room

Friends

2/10

Poor

23 May 2026

Sarah

This was the worst motel 6 I have ever visited. The attendant was unhelpful when I lost money in the vending machine. The lobby, old and shabby, had 2 chairs. The rooms were decent, but had no area to put your belongings, no closet, no mini fridge, no comfortable lounge area or hairs and the window opened to the parking lot, so we could not open it. The outlets were partially covered by a new wood paneling. The towels were not big enough for a 5-yr old, let alone grown adults! The amenities were so small, only enough for 1 person. The walls are paper thin and we literally heard a verbal threat of violence (which we reported) … the person verbally threatened to shoot someone and still was not kicked out or arrested.

Family

4/10

Poor

23 May 2026

CARROLL

Although our room and bathroom seemed to be cleaned, the room was very basic, all tile floor, nothing decorating the walls, cheap furnishings, few towels in the bathroom. The hallway outside the room had old carpeting, seemed to be in disrepair. Two police cars were parked out front and came in and out of the lobby while we registered. Not sure what took place. Definitely not a good place for families.

Partner

8/10

Excellent

20 May 2026

Darcy

Easy parking. Great a/c

6/10

Pleasant

19 May 2026

Gregory

It could do better but it wasn't that bad

6/10

Pleasant

18 May 2026

Megan

No elevator was disappointing, not a piece of information was offered at time of booking letting me m ow that was the case. For a non-smoking hotel the smell of cigarettes and pot was extremely overwhelming.

Friends_and_family Family

4/10

Poor

18 May 2026

Israel

The hotel felt pretty sketchy overall. The hallways and room had a very bad smell that made the stay uncomfortable, and the property did not feel very clean or welcoming. That said, the bed was surprisingly comfortable, which was probably the best part of the stay. Unfortunately, the odor and overall atmosphere outweighed the positives for me.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Natasha

Looking for some where to just sleep… that’s the place to go.

Friends_and_family Family

6/10

Pleasant

15 May 2026

Ajaz

This is the definition of a \"no frills\" motel. I was there 3 nights as a business traveler. The rooms are bare bones. Not even shampoo, hairdryers, or kleenex. No mini fridge or microwave. The exterior doors to the complex were torn or damaged. My key card stopped working one time. And well, the cast of characters among other guests was, \"interesting\". But that's not the motel's fault. There was also a moderate smoke smell in the non-smoking room. The room itself was reasonably clean - but thats about all I can say.

Self

8/10

Excellent

15 May 2026

William Colby

Had a quick weekend trip and stayed two nights. Room was clean, staff was friendly. Lots of parking and easy to get to. Would return if I’m ever back in CT!

Self

4/10

Poor

15 May 2026

Marc

Very sketchy area, staff was ok, A/C worked.

Self

8/10

Excellent

14 May 2026

Dismery

Clean room. The hallways have cigarette smell even though I was on a nonsmoking floor. But for a quick stay and for the price, is a great place to stay

Self

2/10

Poor

13 May 2026

Jim

Nightmare and will never stay there again

Partner

2/10

Poor

13 May 2026

Jim

There’s a reason why they cheapest hotel around without details shower tubs are disgustingly dirty and rooms smell like smoke and after you pay with your credit card you will have charges at 1am for no reason and you will never get them back Bottom line is pay the extra few dollars to stay anywhere else

Partner

6/10

Pleasant

12 May 2026

Carolina

We just needed an economic hotel to spend the night during our road trip. The fact there is no carpet was good as the room seems cleaner. The hotel itself is old but it seems they renovated the rooms. We had a comfortable night of sleep considering it’s a motel. The main negative aspect was the guest on the room in front of us (we stayed at 112) - the person was screaming at the TV or phone during the night and started before 6am. Not a great alarm to start the day with but we headed out early in the morning anyway. We told the staff about it but nothing was done as it seems it’s a resident of the hotel with own issues. Try to avoid that room if you are looking for a peaceful night.

Partner

4/10

Poor

11 May 2026

Joann

Barely can rest with dogs barking and children crying at times. Shower was filthy, we had to by cleaning products in Walgreens and clean it. We turned in the room early and headed into New York.

Partner

6/10

Pleasant

09 May 2026

Lauren

Parking was easy and secure

10/10

Exceptional

09 May 2026

Kimberly

Clean room

Friends_and_family Family

4/10

Poor

08 May 2026

Sara

I will say this review is skewed because I had a terrible experience with Jason at the front desk. Based on the experience of his rudeness and lack of professionalism, I will never go back. The outside can be improved, there were glass bottles standing up in the parking lot in spaces and just overall not kept. As you walk in the swinging door is broken and the lobby is small. We stayed on the second floor and there were no elevators. The room itself smelled clean and the bed was soft. However, the sheets were stained, the shower curtain was dirty, no toiletries were provided, and it was difficult to get the room with the fridge and microwave we paid extra for. Overall, I would never stay here again.

Family_with_children

10/10

Exceptional

07 May 2026

Rhonda

This motel was much nicer than I expected. It was clean. Although where you check in isn't pretty, the room definitely surprised me.

4/10

Poor

06 May 2026

Brian

Place is well worn. It was clean in the room. Bed was comfortable. The rest was extremely well worn out, floors, bathroom etc.

Pet

8/10

Excellent

03 May 2026

Dani

Regular motel style. Nothing fancy. Room furniture and bedding are new so that's good. No ammenities, as expected, just towles and bar soap. The bathrooms definitely could use some updating and the mattresses are spring with metal frame so pretty stiff. But worth the price for a night or two. Gloria at front desk is amazing!!!! She was very welcoming and accommodating.

Friends_and_family Friends

10/10

Exceptional

03 May 2026

Mercedes

Good

6/10

Pleasant

25 Apr 2026

Jessica

The room smelled terrible. It was a typical Motel 6 with a hard bed and unusual guests.

Partner

8/10

Excellent

15 Apr 2026

Wayne

Appreciate the services but there was a stench lingering in room

8/10

Excellent

14 Apr 2026

Patricia

Clean room.

Partner

10/10

Exceptional

12 Apr 2026

Shirley

Parking was great the pillows were too small for a king size bed there was three small pillows on the bed when asked for an extra pillow I was told I had to wait until the next day when the next day came I asked and the maid was very rude I looked out the door to get fresh towels and she got mad because I needed fresh towels other than that stay was good but I think they need to have someone there that can understand English as well as Spanish

Partner

6/10

Pleasant

10 Apr 2026

MICHAEL

Staff were courteous and considerate

Partner

4/10

Poor

07 Apr 2026

Devonne

Room was nice and clean. But shower didn’t work. Had to change rooms. After that, no issues.

4/10

Poor

05 Apr 2026

Judie

Loved the nearby Italian restaurant where I had a lovely salad. Staff was pleasant. Water in the shower was dripping and it was dingy and looked dirty although it may have been cleaned. The linens seemed clean, probably the only redeeming quality. People were talking loudly in the hallways after midnight and I was near the ice machine which was noisy as well..

Self

2/10

Poor

02 Apr 2026

Chang

The place had bad smell from time to time, permeating through out lobby, hallway, and some times rooms. Otherwise the management is trying to keep it clean.

Friends

4/10

Poor

31 Mar 2026

Christine

Man checking me in said it was policy to copy ID when I said I didn’t like that and didn’t want him to. He showed me all the copies of everyone else’s IDs and said I had to. I think it’s poor business practice, especially when someone tells you they’re uncomfortable with it. No other hotels did this. The other man who ignored me when I walked in took the time to tell me when the lobby closed when I headed back to my car. During the process of unloading our car he decided to close it early then talked to my husband like he was a child, stating he already explained the rules, when he tried to open the front door for me while I brought things in. I had to walk around to the side. Bathroom wasn’t clean. Looked like corner of the floor behind the door hadn’t been wiped for weeks, as well as the towel holder. Corners and edge of room we’re in need of a vacuum attachment as they were also dirty. No shampoo, conditioner, lotion, hair dryer. While we were still sleeping in the morning somebody tried entering our room. The door was opened then closed after I said hello. When I went to the front desk he just said he’d let management know. I asked what that did and he said it would be listed as a complaint. I asked if we showed checked out, trying to find a reason for it happening…. He said no but he’d tell management. I asked if maybe a cleaning person thought we were gone and he mentioned management again. No sorry. No this shouldn’t have happened. Overall poor experience.

Friends_and_family Family

4/10

Poor

31 Mar 2026

Greg

The heater/ air conditioning unit intake was filthy

Self

10/10

Exceptional

31 Mar 2026

Prameshwar

Great affordable hotel. The hallway has an odor, but there were no issues with the room itself. The bathroom is a bit outdated, but for the value of a night’s stay, I can’t really complain. I’m not a big fan of having to use the side entrances at night because guests aren’t allowed through the front at certain times. I would much rather be able to swipe my card at the front, similar to how you gain entry at the side entrances. The staff was friendly and accommodating with extra pillows, irons, and other requests. Overall, it was a good experience.

Partner

8/10

Excellent

30 Mar 2026

Alicia

We decided to stay here for to the price. We were visiting our daughter who's in college here. This place is simple. The cost extremely reasonable. The bedroom was clean, customer service was good and they were very helpful. Due to it being so cheap some of the customers here were, questionable. But remained to themselves. If this is something that might bother you Don't stay here.

6/10

Pleasant

22 Mar 2026

Erynn

You get why you pay for. We just needed a cheap stay for one night. The toilet seat was loose and falling off. The hallway smells like straight up cigarette smoke, and floors were a bit dirty. Pillows were super small (one per head basically). We didnt use the shower but I did look inside and the drain plug was just chilling in the middle, not in the drain where it should have been. A bit weird but not awful. Front staff was very nice. We did sleep well. Beside the floor, toilet, and piece of hair on the blanket we found when we walked in it wasn’t terrible, but not superb.

Friends_and_family Family

4/10

Poor

18 Mar 2026

Luz

The bath tub are very nasty , had to clean the whole bathroom . Smells like cigarettes- non smoking room…. Very loud noise during day . Towels from bathroom to small . Never again

8/10

Excellent

17 Mar 2026

Carol

Several really good restaurants near by. Don’t miss Branford Beach Donut for breakfast. Take a right. Couple of blocks down to the left.
Staff is always nice. It’s clean. Easy parking. All we need.

Partner

2/10

Poor

11 Mar 2026

Aiden

Disgusting! Enough said

Self

10/10

Exceptional

04 Mar 2026

Jim

The fact that laundry is not available is pretty much something that is essential for a motel The manager whose name is Glori is a pleasant and understanding which makes the Motel the difference between other motels in the area

8/10

Excellent

26 Feb 2026

Jamie

Lost my Apple Watch in the room

Partner

4/10

Poor

24 Feb 2026

Jim

Awesome

10/10