Name: Hockley House
Address: 8640 Stratford Road West Midlands, Solihull, B94 5NW, GB

10/10

Exceptional

19 Jul 2026

Brian

Lovely hotel and friendly and helpful staff. Your room was homely and comfortable. We were well looked after. Nice breakfast too’

Friends

10/10

Exceptional

19 Jul 2026

Andrew

Excellent place, food was lovely, prices were good, and beds were so comfy 👍

Partner

8/10

Excellent

12 Jul 2026

Steve

Lovely large clean room, superb food, wonderful staff and happy hour..
Oh, plenty of parking also..

Self

10/10

Exceptional

08 Jul 2026

Nina

Regular now great stay as always… super friendly 👍

Self

6/10

Pleasant

05 Jul 2026

Teresa

Slightly tired property and rooms, although I understand some of the rooms have been renovated. Bare minimum for the tea and coffee facilities in the room but I took my own green tea so I didn’t request any more - so potentially this could have been available. The level of cleanliness in the bathroom was only just acceptable - signs of black mould in the shower, the plug to the washbasin didn’t have a chain so was difficult to remove and the bathroom fan stayed on for more than 45 minutes and when I questioned this, I was shown the main power switch to turn it off if it disturbed my sleep. However the shower was nice and powerful, there was plenty of hot water and shower gel and soap miniatures were provided.
Easy check in and very helpful staff.

Self

10/10

Exceptional

04 Jul 2026

Nina

Solo traveller, very friendly reception and throughout. Lovely surroundings, at 12.99 for curry, chips salad and rice!!!!

Self

8/10

Excellent

18 Jun 2026

Steve

Excellent food, staff and happy hour as usual!
Plenty of parking…

Self

4/10

Poor

17 Jun 2026

Chris

Room had clearly not been fully cleaned, certainly no hoovering had been done. Tea/coffee hadn't been restocked. For £100 a night I expect far better quality

6/10

Pleasant

15 Jun 2026

Kelly

Friendly staff who we happy to help with anything. The room was a little unkempt with cobwebs in all corners, dripping taps, and it was quite noisy at night. Breakfast was lovely. Parking was way & lots of space.

Family_with_children

8/10

Excellent

13 Jun 2026

Steve

Excellent staff and food, clean room and happy hour, plenty of parking 😁

Self

10/10

Exceptional

29 May 2026

Stephanie

Hotel is great location for nearby attractions. Staff where amazing helpful and always available an on hand. There was a wedding party on one of the nights an it made no difference to our stay we could not hear the party or music. The hidden gem here not only the lady who assisted us throughout who was just lovely but the food in restaurant from breakfast to dinner amazing quality and value for money we didnt eat anywhere else. Dont overlook this place grounds to sit in an all needed on site we stayed with our son who equally enjoyed. Thanks

Family_with_children

8/10

Excellent

20 May 2026

Gary

Rooms a little dated with a few stains in the carpets but bed and bathroom were spotless.
Staff are very polite and welcoming and don’t forget your face overnight. Food was ok and the Madri at £4.20 a pint is a must

Self

6/10

Pleasant

06 May 2026

Jamie

Very friendly staff and plenty of parking

Self

8/10

Excellent

06 May 2026

Jamie

Parking was fine just register your car in reception. The team I met were very friendly. Bar man very helpful. I didnt eat at the hotel so can't comment but seems a great Indian Chef there and it was quite busy with a good atomsphere.

Self

10/10

Exceptional

15 Apr 2026

Robin

Breakfast always cooked fresh restaurant menu good

8/10

Excellent

09 Apr 2026

Steve

As usual staff and food excellent, happy hour helps 😁
Plenty of car parking and a nice hot shower.

Self

6/10

Pleasant

26 Mar 2026

Meggie

Overall a good stay. Staff were lovely and nothing was too much bother. Food was exceptional and very good value. Parking was good ,easy and plenty of. The room itself was spacious ,very clean however a bit tired and needed some TLC and new more comfortable mattress and pillows.

Overall I would recommend this hotel.

Partner

8/10

Excellent

21 Mar 2026

Tracy

Parking was easy and plenty of spaces available.

Partner

8/10

Excellent

18 Mar 2026

Steve

Plenty of parking, welcoming friendly staff, clean linen on bed, great food and Happy hour!

Self

8/10

Excellent

12 Mar 2026

Steve

Clean linen, excellent food, superb helpful staff…and happy hour.

Self

6/10

Pleasant

02 Mar 2026

Steven

No hairdryer. Had to search for reception staff

Partner

10/10

Exceptional

27 Feb 2026

Brab

Good at reception, room was warm and clean

Self

8/10

Excellent

19 Feb 2026

Steve

Clean bedding, great staff, lovely food…happy hour!

Self

8/10

Excellent

18 Feb 2026

Steve

Excellent staff, great food, clean room, plenty of parking……and happy hour!

Self

8/10

Excellent

18 Feb 2026

Lorraine

Great hotel for our needs,

8/10

Excellent

12 Feb 2026

Steve

Staff excellent, linen clean, food marvellous…and happy hour!

Business Self

6/10

Pleasant

11 Feb 2026

Vicky

Check in was fine, room was a good size if a little tired, being on the side of the car park there was road noise so ear plugs useful. Shower was small but was fine for what I needed. Car park is huge & suitable for those with large vans, with it being a reasonable distance from the NEC a good place for traders. Pub next door which I didn't use but was clean & tidy. Everything was perfectly adequate for what I required.

Business

10/10

Exceptional

05 Feb 2026

Martin

Good stay good staff.

4/10

Poor

03 Feb 2026

Barry

A big room- felt like someone stolen 1/2 the furniture - acres of carpet, but nothing except a desk & 2 bedside tables- soulless and cold feeli it appeared to be clean and the bed linen was clean & relatively new. The toilet and basin were clean. However, tops of tiles were thick with dust. outside corners of shower tray were dirty and mouldy. Shower head lots of limescale. when I went to make a coffee this morning the kettle had bits of black sitting in the bottom of it I swilled it out 3 times there was still bits of fine black soil looking dirt. I gave up trying to have a coffee/ when I went to use it this morning, there was no cover on the shower trap and the opening and rim were grubby and dirty what made it even worse was when I was sharing there was something floating and bouncing around inside the shower tray drain
At checkout I pointed out the issues and tried to show them photos I've taken, but they were really not interested. They simply said that oh well, when you stay next time, maybe we can do something. I had a meeting to get to so I had to just leave. A bit later I rang and finally got to speak to the assistant manager. No real apology simply you should've told us last night and we could've moved your room even when I pointed out that I didn't use the kettle or the shower till this morning. I rang the phone number on their parent company Facebook. Someone went hello hello and hung up. I've emailed & messaged. No response hence I have reviewed

Business Self

8/10

Excellent

03 Feb 2026

Jamie

Very friendly staff, reasonably priced, with a good menu of fairly priced options. I stayed whilst traveling with work and found the location to be great value and facilities for my stay.

Business

8/10

Excellent

01 Feb 2026

Mark

.

Business

8/10

Excellent

29 Jan 2026

Steve

Great staff, great food and happy hour!

Business Self

8/10

Excellent

22 Jan 2026

Steve

Clean room and bedding, lovely staff, tasty food and happy hour!

Business Self

8/10

Excellent

19 Jan 2026

Iain

The staff are amazing. Great place to stay

Business

8/10

Excellent

11 Jan 2026

Elizabeth

Staff are lovely-friendly helpful and attentive.
The rooms are clean with expected amenities and was very warm on a cold night. It was also quiet.
Its a good basic hotel and reasonably priced.

Leisure Partner

8/10

Excellent

09 Jan 2026

Iain

Good, honest Warwickshire hotel, nice staff, fair prices.

Nice food too

Business Self

8/10

Excellent

08 Jan 2026

Steve

Great staff, lovely food, warm room

Business Self

10/10

Exceptional

14 Dec 2025

Helen

Evening meal fantastic real surprise now the restaurant is dealt as a different company .

Leisure Partner

8/10

Excellent

12 Dec 2025

Steve

Excellent staff, clean room, happy hour!

Business Self

8/10

Excellent

10 Dec 2025

Robert

Room was lovely and warm
Hotel food was great
Very clean and good price

2/10

Poor

02 Dec 2025

Farook

The toilet smelt and sheets where stained. Also pillows were tiny

8/10

Excellent

28 Nov 2025

MR M A

Friendly staff

Business

4/10

Poor

28 Nov 2025

Simgy

I couldn’t sleep as the floors are so creaky and it seemed someone above was tiptoeing the whole night .

I don’t understand why a full breakfast wouldn’t have coffee/tea included in it

8/10

Excellent

25 Nov 2025

Steve

Staff as usual excellent, room was spotless, food brilliant and happy hour!

Business Self

10/10

Exceptional

23 Nov 2025

Damion

Friendly staff clean room bed a little firm but slept ok great location a few miles off the M42 plenty of other places to eat in the area if you didn't want to eat there would definitely stay again

Friends_and_family Friends

8/10

Excellent

22 Nov 2025

Mary

Room and meal in evening good. Bit noisy in evening as party was going on in events room.

4/10

Poor

20 Nov 2025

Michael

The staff were all very nice but the room was very cold when we arrived took a lot of warming up, the remote for the TV wouldn’t turn it on
and we were kept awake most of the night with what sounded like pipes banging one of the worst nights sleeps we have had

Leisure Partner

6/10

Pleasant

18 Nov 2025

Mary

Parking was easy, nothing to pay if you were staying over..No lift so I requested help with my case up the stairs. A pleasant older man carried my case upstairs and told me to request help when leaving.
I went to reception to request help with my case next mornig. I was asked to sit and wait. After I'd waited 15mins and no one came. I slid my case down the stairs, it wasn't easy. I had a good nights rest. My bed was very clean, room was fresh and my bed was very comfortable. The price of £47 I paid, was fair. I didnt have breakfast. Some areas require attention. Location is good for sightseeing and airport.

Self

10/10

Exceptional

16 Nov 2025

Phil

Brilliant all good staff were mint

Business

6/10

Pleasant

16 Nov 2025

Rachael L

Polite staff. Room are in need of some tlc, you can hear ever creak and door go

Partner

10/10

Exceptional

16 Nov 2025

Laura

Bathroom wasn’t clean there was lots of hair. Loved the staff and the look of the hotel it was absolutely ideal! Would stay again

8/10

Excellent

15 Nov 2025

Nicholas

Staff are good, room clean, lovely shower.
Only slight drawbacks are squeaky floors and thin walls, so sleep can be disturbed if the neighbours are ‘active’…

Self

8/10

Excellent

14 Nov 2025

MR M A

Tidy room, easy parking and friendly staff

Business

8/10

Excellent

13 Nov 2025

Steve

Staff are fantastic, rooms are clean (parts a bit tired), food is excellent and happy hour!

Business Self

10/10

Exceptional

13 Nov 2025

Alison

Lovely friendly staff, delicious breakfast, the flexible approach to breakfast and checkout time was hugely appreciated.

4/10

Poor

11 Nov 2025

Kayleigh

Staff absolutely amazing!!! So welcoming amazing food! A member of staff even carried my elderly mother’s bag to the car at 6.30 in the morning in the rain, the room, stank of cigarettes! Made us feel sick all night! Shower was so dirty! Loud music in room above, arguing and banging till 2.30am , room wasn’t very clean,

Friends_and_family Family

8/10

Excellent

09 Nov 2025

edward

Clean room. All staff were very helpful and polite

Leisure Self

8/10

Excellent

04 Nov 2025

Steve

Staff excellent, room comfortable, food excellent and Happy Hour!

Business Self

10/10

Exceptional

01 Nov 2025

Wayne

Staff very helpful the breakfast was good and the room was clean and spacious.

Partner

6/10

Pleasant

29 Oct 2025

Katherine

Staff were lovely and the food was fab. The room was a bit tired though. Could hear people in the room above walking around and was very loud, woke me up at 3am.

8/10

Excellent

28 Oct 2025

Steve

Room clean, staff really helpful and friendly

Business Self

6/10

Pleasant

27 Oct 2025

Graham

Not a good experience. Toilet/bathroom was smelly. Skirting board coming off the wall. Not the cleanest.
Access card to room didn’t work and wasn’t fixed.

Business

10/10

Exceptional

24 Oct 2025

Ashley

I stayed 10 nights on business, whilst the reviews are not great I found my stay perfect, room was very quiet, housekeepimg was everyday, staff were very very good every staff member was so friendly and helpful, id definitely stay here again and probably will do again shorly.

Business

8/10

Excellent

02 Oct 2025

Chris

Great parking. Very friendly and helpful staff. Food was good with a great menu choice.

Business

8/10

Excellent

02 Oct 2025

Steve

Spacious car park, clean bar area, fantastic staff and excellent food. Pillows a bit too thin for my liking but that’s personal preference.

Business Self

6/10

Pleasant

01 Oct 2025

Philip

Squeaky floorboards meant a disturbed night. The staff are excellent but overall the hotel is tired a needs updating. The food was good.

Business

4/10

Poor

26 Sep 2025

Karen

Not great! Smelly carpets and very dated rooms! The mattress’s need throwing away.. terrible! The room above floor was soo noisy as they walked around not pleasant. Would not recommend. Sorry!!

Partner

8/10

Excellent

08 Sep 2025

Frankie

Overall would recommend

We had an overall great stay! The manager was lovely! Unfortunately some of the bar staff not so much. We had a starter missed off our food and we asked for the baby’s meal to come out with the starters. Which did not happen even though we were told this was fine. There was no apology for the missing starter or for the fact the baby’s food did not come out. They were just dumped in the table. I think this let the place down a little. As the staff in the evening were generally not as good as in the morning. Although the man with black hair (pattern on the side) was very helpful through our whole stay.

In the morning we were given some toast before all the breakfast came out for the baby. Which we thought was lovely and very helpful!

The food was however amazing and the prices were so reasonable! Would definitely recommend eating here!

The beds were not very comfortable and there was an odd spell in the rooms but we asked for some air fresheners (as saw these in other rooms) and this helped. Our shower was also broken but my partner had just got back from work so just used it although not great!

Overall would recommend for the price!

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Rachel

Such a lovely and welcoming team

The lady who worked there was amazing. She made sure we were all taken care of. Such a lovely atmosphere.
The gentleman who gave our breakfast was also lovely. Such a lovely team

Friends_and_family Family

6/10

Pleasant

31 Aug 2025

Julie

Slightly Disappointed

Staff extremely friendly and helpful but unfortunately that's as good as gets.
Although the room was clean and fairly well presented, there was no tea or milk left, something we was desperate for after returning after a long tiring day.
Although we knew the hotel hires function rooms out , we wasn't expecting a party in one of these to go on till 1am with music thumping , probably didnt help that our room was right above it.
Breakfast was advertised as buffet style , it wasn't. You get a full English and thats it, this was good quality but the lack of fruit juice etc did disappoint.

Partner

10/10

Exceptional

24 Aug 2025

Paul

Can’t recommend highly enough. Absolutely fantastic value for money and reception staff couldn’t have been more helpful. New owners have only been there for 5 months, and have zero doubt the place will go strength to strength. Don’t hesitate to book.

Leisure Self

10/10

Exceptional

23 Aug 2025

richard

Reasonably priced, good service

10/10

Exceptional

29 Jul 2025

virginia

Nice and spacious room. My only 'complaint' is that when we checked in we were told that breakfast was included. I didn't select this option but as I booked a number of hotels for our trip I didn't recall each one. Wish they had been clearer but the breakfast was both good and reasonably priced. I would definitely suggest staying here if you are in the area.

Friends_and_family Family

8/10

Excellent

28 Jul 2025

Derek

Great value for money stay.

After check in I went to my room and was hit by a nasty smell. Lovely young woman on reception got me moved immediately with no quibble.
Hotel was great. Loads of parking. Good bar and restaurant. Comfortable bed and generally very quiet. Friendly helpful staff. Couldn’t ask for anything more.

Business

10/10

Exceptional

23 Jul 2025

James

I liked my stay

Business

4/10

Poor

15 Jul 2025

Verified traveler

The rooms were tired with mold in the shower. Very basic. Taps were loose. Lots of noise late into the night, there were a group of people outside talking until 2am which kept us up all night.

Friends_and_family Friends

8/10

Excellent

14 Jul 2025

Louise

Had a lovely stay, i just made a mistake to eat outside couldn't finish it had load wasps around so had to leave it food lovely though

Leisure Partner

10/10

Exceptional

14 Jul 2025

Louise

The. Staff are amazed had a lovely stay

Leisure

8/10

Excellent

14 Jul 2025

Kate

Would stay again but needs updating and fans etc in hot weather

8/10

Excellent

11 Jul 2025

Steve

Always acceptable, Staff very helpful

HH is perfectly acceptable, it’s a high turnover hotel with functions also available/happening. The staff work tirelessly and have a smile on their faces. Never usually have an issue with noise but this time there was music ongoing until around 2am, couldn’t be sure if it was from the hotel or not, there was also an acrid smell of smoke that eventually led me to closing the windows on one of the hottest nights of the year.. The morning revealed a layer of ash over all the cars, not sure if it was a hotel function or a property nearby, unfortunately couldn’t find any staff early in the morning to ask.

Business

6/10

Pleasant

09 Jul 2025

Helen

Great value hotel

Large clean family room, reception staff really helpful on check-in, good menu in bar/pub, be wary of parties if using as a stop-over - there was loud music until late.

2/10

Poor

08 Jul 2025

Mildred

Booked family room for 3 was given twin room for 2. Only room left. Previous couple booking in before us also got wrong room. Showed staff member our booking as she thought we booked it incorrectly. Apparently her system showed just for 2.
Bathroom shower mould around base of shower, could do with replacing and bathroom floor looked like it had built-in dirt in particular areas.
Worse room ever in history. Very much doubt I will use expedia to book room for a night again.

Leisure Family

6/10

Pleasant

01 Jul 2025

Dean

The property was quite nice, very tired though. The evening meals were reasonable, but the breakfast was quite poor.

Business Self

6/10

Pleasant

01 Jul 2025

Anne

Best thing about the stay were the staff that’s it!!

Business_and_leisure Family

10/10

Exceptional

23 Jun 2025

Hayley

Peaceful stay

Felt we Was looked after from start to finish,lovely and peaceful
Friendly staff
Bed was so comfy
would stay again

Partner

6/10

Pleasant

19 Jun 2025

Jay

Poor amenities

Business Self

2/10

Poor

16 Jun 2025

Yoshi

.

8/10

Excellent

15 Jun 2025

Joan

Good value for money

6/10

Pleasant

14 Jun 2025

Manish

Small small things missing or unappealing:

- bathroom door handle was loose.
- bathroom door had no lock.
- bathroom shower drain looks a bit clogged. Water was taking time to drain.
- floor in the room was squeaking.
- bed linen was feeling a bit sticky.
- vegetable full breakfast missed to have vegetable sausages and an egg. Not sure how the chef forgot that.

Business Self

8/10

Excellent

12 Jun 2025

Steve

Perfectly acceptable, some bits not great (black mould in shower cubicle) but linen clean, bed comfy, staff friendly and food excellent.

Business

10/10

Exceptional

11 Jun 2025

John

Very friendly staff. Great value for the money.
Clean room, hot shower. Good location.

10/10

Exceptional

10 Jun 2025

Daniel

Lovely hotel

Business

4/10

Poor

06 Jun 2025

Kathleen

Room was acceptable. Grouting in shower cubicle was ingrained with mould, shower tray had dirty stain around the drainage area. No shelves to put soap or shampoo. Cold tap in wash basin leaks. One of the wall lights didn't work. Staff were not attentive - we asked for a hairdryer which didn't materialise, also likewise an extra pillow.

Leisure Family

6/10

Pleasant

06 Jun 2025

Jason

It's a very tired Hotel. Needs an upgrade to justify the cost. No TV remote in room. Heater starting to rust and signs of mold in shower area. Won't be staying here again. Location is good.

Business

10/10

Exceptional

05 Jun 2025

Deanne

The staff were amazing. Everyone i came across was helpful and just lovely

10/10

Exceptional

05 Jun 2025

Stephen

Excellent stay in a lovely location with very professional & friendly staff

Friends_and_family Friends

4/10

Poor

21 May 2025

barry

Dont stay there

What a bad place to stay , no house keeping , room service took 2 hours to get a pizza , sink with no plug, tap that dripped all night window that dont lock and a rusty heater on the wall

Partner

4/10

Poor

20 May 2025

Martin

Not suitable for neurodivergent people/those sensitive to noise.

The hotel itself isn't bad for the price - you tend to get what you pay for, after all. The room was fine, if looking a little tired, consummate with its age and price.

However, if you are neurodivergent, like me, or have other conditions that cause an extra-sensitivity to sound,, then I advise to give this hotel a miss. I was kept awake throughout the night by terribly creaky floorboards above me. It was constant, which I can't quite understand - I'd expect occasional noise from people coming in late or getting up to use the facilities, but near-constant..? I wondered if there was perhaps a room upstairs used by night staff and they were walking around...?

The soundproofing between rooms isn't great either, with other occupants' conversations and televisions easily audible, and distracting if you're trying to rest or work.

Anyway, by the second night, I decided to cut my losses and checked out early. Another problem I have is high-anxiety and so I wasn't able to raise the issue with staff to perhaps change room or anything.

If you don't suffer from being overly-aware/affected by noise, then you might be okay here. Otherwise, you probably want to look elsewhere.

Leisure Self

10/10

Exceptional

19 May 2025

Robin

The hotel and the room were excellent service was brilliant from the staff from the reception right through to the bar and breakfast couldn't be more helpful easy link to the motorway good parking

Leisure Friends

6/10

Pleasant

19 May 2025

Verified traveler

Uncomfortable beds

Bed very uncomfortable. A piece of wood attached under mattress. Pillows too thin

Friends_and_family Family