The Hotel Rafiya, Redditch

8/10

Excellent

21 Jul 2026

Norma

It cud do with a bit of love …2 tea bags for two nite stay is mean and £40 for two nights for a dog staying exhorbitant
There was no tv changer and mould in bathroom
Once the outside grass had bern strimmed it looked tidier

Friends_and_family Friends

6/10

Pleasant

17 Jul 2026

Graham

You get what you pay for.
This is a clean and tidy property in a great place to visit Stratford etc.
Free parking.
The place however looked tired and in need of a bit of tlc.
The tv didn’t work which was a bit disappointing since the WC semi final was on.

Self

10/10

Exceptional

02 Jul 2026

DANNY

the room was perfect for my 1 night stay...
good bed with free tea and coffee

6/10

Pleasant

28 Jun 2026

daphne

Was clean but needs attention., but then it is a budget hotel & so I guess you get what you pay for!!

Partner

10/10

Exceptional

19 Jun 2026

Matthew

The front desk were very helpful.

Self

10/10

Exceptional

11 Jun 2026

Simran

Everything good

2/10

Poor

07 Jun 2026

Adam

Quite possibly the worst hotel I’ve ever stayed in. From the mould on the bed frame, to the broken shower, the stinking drains, to the abandoned cars, vans and lawnmowers all over the car park. Not to mention the closed down restaurant that now houses the scariest looking Cane Corso dog you are ever likely to see!
Why on earth Hotels.com have this on their platform is beyond me.
This place is ran by what looks like gangsters and does not feel safe in the slightest. If I had somewhere else I could have stayed I would not have gone within a mile of the is place!
DO NOT BOOK THIS HOTEL!

Friends_and_family Family

8/10

Excellent

31 May 2026

Edward

Very clean room and bed. Parking easy.

Self

2/10

Poor

13 May 2026

Mazhir

Did not reply back to messsges regarding access to the room as their staff had finished check in hours, so wasted money.

6/10

Pleasant

10 May 2026

Rochdi

Very basic and tired

Partner

8/10

Excellent

07 May 2026

Susan

We stayed here for one night last week.
For the price we paid we were happy. Bed was comfortable, parking right outside. The room was clean, reception efficient when we checked in and box to leave key card as we left early. It did feel like a 1960's holiday chalet style accommodation but for £50 we were happy.

Partner

10/10

Exceptional

28 Apr 2026

Dennis

Great value for money . Clean room, helpful staff, easy parking and local National park.

Business

10/10

Exceptional

31 Mar 2026

Robert

Hotel Rafiyah is a lovely place to stay with easy access to Redditch and surrounding areas. The hotel its self is usually quiet and you can easily get a good night sleep in its comfy rooms.
Excellent value for money.
Parking is availiable on site. Would highly recommend

Self

8/10

Excellent

11 Mar 2026

crispen

Easy

Self

4/10

Poor

07 Mar 2026

Jane

Sink cracked, uncomfortable bed, cold and damp

Partner

6/10

Pleasant

01 Aug 2025

Dawn

The room door would not open all the way and the bathroom door would not close. They need a grab bar at the end of the tub to reduce the risk of injury when getting out of the shower (tub had high sides and the bottom was a few inches higher than the floor). Curtains would have been a nice addition given that the blinds did not provide full privacy from the people who i could see walking past my window. A bin in the bathroom would have been nice as would some kind of doormat so i didnt track in muck from outside. The bed was comfortable and the shower pressure was good.

2/10

Poor

09 Jul 2025

Maggie

This has to be one of worst hotels in the world!
First impressions when you arrive say it all!
Never ever again!
And it just gets worse when you get to your room!

Business Partner

8/10

Excellent

08 Jul 2025

Malcolm

Suitable for a overnight stay or weekend visit to see family who live in
Birmingham.

2/10

Poor

05 Jul 2025

Verified traveler

Very dirty hotel

Room dirty, staff rude,,not professional, wc very dirty, bed, towels , walls, floor very very dirty . I do not recommend this hotel to anyone

Self

8/10

Excellent

04 Jul 2025

Verified traveler

Quiet and overall ok, bit a bit run down unfortunately

Business

4/10

Poor

01 Jul 2025

martin

Blinds don’t cover window so no privacy.
TV vey small and old.
very scruffy surroundings, old static in car park and scrap vehicles.

Business

4/10

Poor

25 Jun 2025

Verified traveler

Avoid

It's little more than a doss house. Broken down cars outside. Cladding boards falling off. Dangerous electrics hanging down. \"Curtains\" with no privacy. Dead insects in room. Staff smoking at reception.

Business

2/10

Poor

06 Jun 2025

james

disgusting

absolutely disgusting!!!
the 10/10 reviews have to be fake
my workers refused to ever go back

Business

10/10

Exceptional

27 Apr 2025

Barry

Peaceful part of redditch

Leisure Self

10/10

Exceptional

09 Apr 2025

Damian

The welcome by the staff on Sunday was brilliant. Very relaxed. Dealt with my ground floor room requirement without a fuss. I'll be staying again when working in the area. Thanks guys. Keep up the good work.

Business

8/10

Excellent

17 Mar 2025

Simon

Good place to stay

Business

4/10

Poor

09 Mar 2025

Richard

Stayed at this hotel last year for £40. It was worth £40. This year it was £80 but still only worth £40. Outdated. It is not a hotel it is a motel as the room door goes to the outside. The door doesn't shut properly. There are no curtains only vertical blinds that don't shut out the light (street lights glaring in) TV remote didn't work. Very small TV. Heating didn't work. Felt dirty. Felt unsafe. Staff were rude ignorant. Barking dogs. If it had been £40 would have put up with it. Can get far better for £80. Stay clear unless desperate.

Leisure Family

2/10

Poor

30 Dec 2024

Verified traveler

stay at your own risk!!!

the hotel

Self

2/10

Poor

12 Dec 2024

Senna

The worst place I ever stayed at dirty was an understatement I had to leave the hotel as I was physically sick urine everywhere bed sheets got blood on. Poo in the toilet never ever again

Leisure Partner

10/10

Exceptional

01 Dec 2024

Michael

Restaurant facilities were not clear to find out so was not able to obtain breakfast there.

Business Self

8/10

Excellent

13 Nov 2024

Zac

It was a pleasant enough carpeted room and facilities were ok. Bath could have been cleaner (hairs in plug hole) but for one night was ok.

Leisure Self

8/10

Excellent

18 Oct 2024

Alan

For the price of the hotel room it was far better than i thought it would be have been in other hotels who charge twice the amount and dont match this hotel.staff are great any problems they are right on it straight away to make sure all is ok

Business_and_leisure Self

8/10

Excellent

17 Oct 2024

Alan

Great location friendly staff clean rooms very quiet

4/10

Poor

16 Oct 2024

Jane

Old and smelly

Very budget hotel a little smelly like stale smoke so not impressed

Business

6/10

Pleasant

13 Oct 2024

Paul

Good price

Leisure Self

2/10

Poor

26 Sep 2024

Louise

Avoid!

A booking was made without my consent. Hotels.com and the hotel refused to refund. Avoid both!

2/10

Poor

24 Sep 2024

Janes

Never again

Sanitary towel in bathroom

Business

4/10

Poor

15 Sep 2024

andy

Poor

10/10

Exceptional

12 Aug 2024

Graham

Wonderful enjoyed the stay

8/10

Excellent

05 Aug 2024

Philip

Great place to stay

I was greeted by nice friendly staff very polite.
My room was big and the double bed was very comfortable shower was powerful and there was plenty of hot water the price was very good if in the area again I would definitely stay again.
If I had one thing to moan about the outside and carpark were very untidy.

Business Self

4/10

Poor

01 Aug 2024

Jessica

Stayed here with a friend. The room was small but all you needed, it did look like something out of a horror movie similar to an american motel! The shower hardly worked, mattress was extremely uncomfortable woke up in agony after the first night so we left and returned home.

Business_and_leisure Friends

6/10

Pleasant

01 Aug 2024

David

The bathroom needed to be done up. It was clean but ageing. The lights above the bed didn’t work.

Cigarette butts outside! And left over takeaways outside thrown into a corner.
However it had good parking.

Leisure Self

8/10

Excellent

28 Jul 2024

Verified traveler

Good for a break with a dog

We spent 3 nights here for a weekend break with a small dog. The rooms are basic and a bit run down in places like the bathroom. But we had a comfortable stay and it was ideal for what we needed and we had a lovely time. The rooms are “motel style” with separate doors to the outside, so perfect for taking our pooch outside when needed and we experienced less noise that could disturb our 4 legged companion, than a classic hotel corridor with other guests coming and going. Check in was very friendly and the guy on reception was really helpful and wanted to ensure we had a nice stay. Easy reach to Stratford Upon Avon and Arrow Valley Country Park. Plenty of dog friendly pub options not too far away too. If we were looking for another doggie holiday, we would certainly stay here again.

Friends_and_family Family

2/10

Poor

23 Jul 2024

Patrick

It's more like a motel.

Leisure Friends

4/10

Poor

07 Jul 2024

adam

give it a miss

no very good

Self

8/10

Excellent

30 Jun 2024

Andrew

Fair accommodation for the price. Bed was comfy enough and had a good nights sleep. Just could do with a good clean outside car park etc rubbish all around. But for the price I would stay here for a business trip.

Business

2/10

Poor

17 Jun 2024

Haim

DO NOT STAY IN THIS MOTEL

Please AVOID AVOID AVOID
Do not be attempted by the few nice pictures they DO NOT reflect how much of a dirty and unpleasant this place is.
This place was a brothel before and may be still is.
I have paid £45, its not about the money but I wouldn't have paid one £1 if I knew how bad it is, They need to pay people to stay there. The hotel inspectors should be a sham not to close the place down. This is a disgrace to the industry

Partner

2/10

Poor

11 Jun 2024

Adrian

No hot water or electricity. Had to use mobile phone to see where I was going. Was not told the hotel was closed and far too late to find alternative accomodation.

Leisure Self

2/10

Poor

04 Jun 2024

Stephen

We arrived at 10pm to be told the hotel was closed due to a power outage.
Nobody had bothered to contact us prior to travelling to the hotel. We were told to contact expedia for a refund.
Basically we were left to our own devices with no where to stay late at night.
Will never book here again, very unhelpful.

Leisure Friends

2/10

Poor

27 May 2024

Oladotun

I booked from Nigeria and was charged $72/night and later booked from England only to be charged $32/night for the same room.
My reservation was cancelled after I got to the hotel to check in because the power supply to the hotel was cut. I had to make alternative arrangements late at night to book another hotel in town. It was a horrible experience for me to say the least

Leisure Self

4/10

Poor

21 May 2024

Verified traveler

Room was not cleaned at all throughout my stay

Self

2/10

Poor

14 May 2024

Verified traveler

awful

Rooms were awful. Booked several rooms for colleagues to stay in while working away. One room had sick in the bin and mold on the ceilings, the other had urine in the bin. Neither of the guests wanted to stay there however, had no choice.

Business

10/10

Exceptional

03 May 2024

Graham

Enjoyable stay

2/10

Poor

03 May 2024

Gary

Dump

I travel extensively around the uk,and that hovel is by far the worst place I’ve ever used,the reviews are obviously made up,it was so bad I have reported it to trading standards,mould on ceilings in bedroom and bathroom ,I checked out after one night even though I’d paid for 4 nights,do not use this dump it’s a disgrace.

Business

10/10

Exceptional

23 Mar 2024

Lakota

such a nice place to stay at

Leisure Partner

8/10

Excellent

20 Mar 2024

Philip

Good stay after an intial mix up with the room. Room was clean and tidy but had a slightly strange smell. Bathroom was good.

Self

10/10

Exceptional

18 Mar 2024

Philip

The room looked freshly decorated and was up to a good standard. The staff were pleasant. Outside could probably do with a facelift but was OK. The walls in the room were not really thick enough so could hear next doors residents. Overall a very good night there.

Self

8/10

Excellent

16 Mar 2024

Graham

Quite a full night rest

10/10

Exceptional

13 Mar 2024

Craig

The rooms are very spacious, the girl on front desk was lovely, polite and helpful. It was a very pleasant experience and one I’d recommend to anyone.

Business Self

2/10

Poor

12 Mar 2024

dewayne

Terrible

Upon arriving, the hotel had issues with the system, it apparently went off line so I had to wait around.

The hotel looked like a brothal owned by gangsters, plus many sports card scattered around as if they own a garage.

The room was freezing, and I could feel the air pouring through the door frame. The decor in the room was outdated, and the room looked as if it wasnt cleaned for over a week.

WOOD LICE - I noticed a wood lice crawling around from under the bed, I then moved the bed over and noticed a couple dead lice.

Self

10/10

Exceptional

08 Mar 2024

Graham

Great stay

6/10

Pleasant

07 Mar 2024

Jonathan

Fair for price but needs improvement

Last minute booking -
Check in & parking fine.
Bed itself relatively comfy.
Blinds broken meaning people can look into room, this needs sorting asap. The minimum you should expect is privacy.

Business

8/10

Excellent

09 Feb 2024

Graham

Easy access safe cameras on site

10/10

Exceptional

09 Feb 2024

John

Help Staff

The Staff were very helpful and welcoming.
That made a big difference.

Self

8/10

Excellent

04 Feb 2024

Graham

Short but pleasant stay

8/10

Excellent

27 Jan 2024

Graham

Nice to stay in

10/10

Exceptional

25 Jan 2024

Graham

Nice stay

8/10

Excellent

20 Jan 2024

Graham

Nice stay

8/10

Excellent

14 Jan 2024

Graham

Enjoyed the stay

2/10

Poor

17 Dec 2023

Verified traveler

Rubbish

Shabby, dated with stains on the walls and bath. No facilities, very noisy, thin walls.

Business

4/10

Poor

17 Dec 2023

Louise

Last minute booking due to original hotel shut

Hotel looks like pontins chalets. Inside very basic. Was clean but could have been better (didnt feel could get in the shower as shower screen looked a little mucky). Sheets were vlean but had burn holes in.

Partner

10/10

Exceptional

09 Dec 2023

Graham

1st class place to stay

10/10

Exceptional

28 Nov 2023

Graham

Great stay

10/10

Exceptional

27 Nov 2023

Graham

Loverly place nice and quiet

8/10

Excellent

24 Nov 2023

Graham

Nice place

8/10

Excellent

21 Nov 2023

Graham

Nice stay

10/10

Exceptional

19 Nov 2023

Graham

Nice place

10/10

Exceptional

18 Nov 2023

Graham

Nice place

Family

10/10

Exceptional

07 Nov 2023

Graham

Nice

10/10

Exceptional

06 Nov 2023

Graham

Nice stay

10/10

Exceptional

03 Nov 2023

Graham

Nice place

10/10

Exceptional

30 Oct 2023

Graham

Nice place

8/10

Excellent

29 Oct 2023

Graham

Nice place

10/10

Exceptional

23 Oct 2023

Graham

Nice stay

10/10

Exceptional

22 Oct 2023

Graham

Nice stay

4/10

Poor

16 Oct 2023

Anthony

Reputation of being a knocking shop is well earned. Toilet badly stained below the water line. Half assembled flat pack furniture, no clothes hangers, no tv remote. Distinct smell of damp & mould on entry. At least bedding was clean. Hot & Cold bathroom tap plumbed back to front. Cheapness not a good excuse.

10/10

Exceptional

13 Oct 2023

Graham

Enjoyed the stay

Leisure

8/10

Excellent

11 Oct 2023

Ailsa

Really good cheaper accomodation for overnight stay for work. Good size room with bathroom, tea and coffee facilities, TV, WiFi, parking outside rooms.

Business Self

10/10

Exceptional

10 Oct 2023

Graham

Loverly stay

Leisure Family

10/10

Exceptional

07 Oct 2023

Graham

Quite

Leisure Family

6/10

Pleasant

03 Oct 2023

Verified traveler

Tired, but OK for the price

This hotel is very tired and needs refurbishing. My room was not well loved (scratches over the desk, one bedside light didn't work, wardrobe had a random brush and picture in it). The ashtray outside the room was full, and other guests wandered the corridor outside smoking which wafted into the room on occasion. Nevertheless, the room itself was clean as was the bathroom, the carpet in a good state, the bed linen clean. Customer service follow up was polite. Lack of other facilities (E. G. Restaurant, or indeed, anything at all) doesn't help. For the price, it did the job.

Self

4/10

Poor

02 Oct 2023

Emma

Dirty and intimidating

I booked this hotel quite last minute - a few days before as my usual hotel wasn’t available. There lies in my first mistake!

When I arrived there were 3 men in the reception, the two in front of the counter didn’t move or make any space for me, glaring with no smile. Quite intimidating for a solo female. Maybe they were super friendly inside but certainly wasn’t great for first impressions.

Next was the full page disclaimer. Not sure I’ve ever had to sign a disclaimer for drugs but maybe that’s just me. I do however understand that they prob need to include that given the state of the hotel and the clientele that may frequent there.

It’s a motel style which I had no idea before booking. Outside are an extra caravan and abandoned vehicles everywhere.

Inside looked fairly clean and by photos you’d think it was. Don’t look at reviews from others as you’ll then start looking at the room properly.

The toilet had hair on it, the bin hadn’t been emptied so then you wonder- has this room actually been cleaned? The bed was lumpy and uncomfortable and I imagine the small electric radiator means this room is pretty cold on arrival in the winter?

Overall, there were shouts during the night, I slept terribly and had to shower with blinkers on trying hard to ignore my surroundings. Yes I could have complained and moved but I arrived at 10pm.

Needless to say no I don’t recommend this and especially if you are a lone female. I will never stay here again.

Business Self

8/10

Excellent

25 Sep 2023

Inderjit

Comfortable night’s stay, parking space, relatively well priced and helpful staff.

4/10

Poor

14 Aug 2023

Verified traveler

Needs a lot of money spending on improvements just to tidy it up - manager seems to be driving a nice car must be where the money goes

6/10

Pleasant

26 Jul 2023

Tomasz

I arrived very late and I managed to get my room, this was extremely helpful. Room was clean but the was not very nice smell as someone before me was living there with dog.

Business_and_leisure Self

2/10

Poor

21 Jul 2023

Jude

Motel style flats

Restaurant was not open. Tv was very very old and remote was disgusting. Never been cleaned. If you had a remote (other room didn’t have one) receptionist was great efficient and friendly quick check in. Room was old Ben ok shower old and dirty tbf and the lights were flashing like a disco.

Business

2/10

Poor

18 Jul 2023

Ellie

Woke up 5*neck ache ! Rooms stunk . Was freezing cold . No sugar ! Run down for for a tramo

Leisure Partner

8/10

Excellent

14 Jun 2023

Stuart

Good value. Just what I needed.

Business Self

2/10

Poor

09 Jun 2023

Jennifer

I’ve been to a load of hotels within Birmingham. This has to be the worst. I was think looks alright from the photos. Don’t know how further these pictures could be from the truth. First of all first impressions matter when you pull in to the car park you met with an idea you are going to get murdered. There’s vans everywhere. When you walk up to the hotel room there are cleaning stuff everywhere. Now this wasn’t even during the time of cleaning. Towels on the floor just generally dirty and to top it all off was the mold on the walls, damp everywhere. Small tv, hardly any milk or sugar for tea. Lights broken in the room. So went to take a shower, after getting out the shower. Couldn’t take a bath as the plug was broken. So got a towel out. The towel was vile, ripped and dirty. Looked like dirty stains on them. They was meant to be white had brown patches all over it. Got in to bed, the bed sinks you can feel all of the sprints. For a stay for 1 night it was £64 and I regret every penny of it and want my money back

Leisure Partner

10/10

Exceptional

29 May 2023

Nicholas

Nice little place for the money

Self