Name: Westmead Hotel
Address: Redditch Road , Hopwood, Birmingham, B48 7AL, GB

6/10

Pleasant

04 Aug 2026

Tracey

I normally have a great experience, this time the room I was given first looked like someone else was using it. I got it changed to not a great room despite the hotel being more or less empty. But the new room was only set for one night rather than two - which I got sorted on the second day , but it’s just nit what you expect, especially with the hotel being quiet .

On the evening of the first night early hours in the morning , it was noisy with someone wheeling a trolley or something in the corridor, it was really odd . Again not many in the hotel , but not a comfortable stay this time around - did not feel right at all.

8/10

Excellent

26 Jul 2026

Darren

Good location, quiet and ideal for a base for Birmingham. Good restaurant and bar, with a nice room.
Our stay coincided with a heatwave and unfortunately a lack of aircon in the room but would only be a downside because of extreme heat that week.

8/10

Excellent

19 Jul 2026

Clive

Good place for a one night stop after a day at Edgbaston cricket. Ticked all the boxes that needed to be ticked.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Frances

A lovely hotel. Further from where I needed to be re Kings Norton but thankfully I had friends nearby and the taxis were reasonable.
The staff were lovely.

Self

10/10

Exceptional

10 Jul 2026

Tracey

I love staying at the Westmead it’s clean and convenient to where I need to be. Staff are friendly . It could be brought up to date with decent heating in winter and cooling in summer - and a decent TV service

Self

6/10

Pleasant

28 Jun 2026

Richard

Clean room, plenty of parking, could have done with a fan in the room

Self

10/10

Exceptional

27 Jun 2026

Ben

Decent stay just lacks a better outdoor area

Business

4/10

Poor

18 Jun 2026

Christopher

Arrived late, unfortunately the phone wasn’t answered and when I rang bell took about 10 minutes to let me in.

Breakfast was disappointing - eggs Benedict was was greasy and 40% of the bacon was fat.
Tea was cold and stewed, but asked for fresh tea and that was better.

Business Self

6/10

Pleasant

21 May 2026

Adrian

Parking good staff good on receipt but need to have some training in the bar area wfi big let down again needs sorting urgent

Business

10/10

Exceptional

15 May 2026

Ann

All in all very good. Staff very friendly, good food. The walls of our room could do with a paint refresh, bit dirty in places ,but didn't affect our stay.

A good stay, conveniently placed for were we needed to get to.

Partner

2/10

Poor

27 Apr 2026

Matt

I want my money back the stay was horrific. Children screaming running shouting and parents shouting for hrs till 1/2am all around node and outside the hotel. Had to Stay in premier inn hotel n shirley sleep has ill and shattered. should have been in dorset Woking did send emails

6/10

Pleasant

26 Apr 2026

Kevin

I didn't feel that the hotel lived up to its claim to be one of the leading hotels in Birmingham. That might have been true once, but I got the impression it had fallen on leaner times since then. The decor looked dated and in need of a makeover. The dining room was cold and windowless. Dinner was adequate but unremarkable. Staffing appeared to be minimal, as bar and breakfast staff were hard to locate. Twice we had to call out - fruitlessly - for someone to serve us at an apparently deserted bar. There was an over-reliance on plastic flowers. My overall view is that with the right injection of funding, the hotel could do better. On the plus side, my room was clean and comfortable and parking was ample.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Abita

Great fresh breakfast, clean surroundings and loads of parking

Self

10/10

Exceptional

17 Apr 2026

Julian

Lovely hotel, great staff, nice room

10/10

Exceptional

10 Apr 2026

Lin

Clean and comfortable rooms with a huge bed. Staff are friendly and approachable.

6/10

Pleasant

09 Apr 2026

Kasey

The hotel was clean but there was a single person on staff, meaning that the poor guy was doing every job from reception to cooking. The rooms are tidy but much more tired than the photos reveal. Decent toiletries and a nice canal walk nearby. Don’t eat there because only toasties on offer that night.

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

Steve

Breakfast was not nice, bathroom had no extraction so steamed up very quickly, couldn’t find any heating in bathroom so it was cold

Partner

10/10

Exceptional

26 Mar 2026

Jacqueline

We got a room last minute as car trouble on way to Devon, couldn’t have been more helpful. 👏👏 lovely room, clean with en suite facilities, staff pleasant and helpful. Nice evening meal and breakfast. Altogether excellent, will certainly come again. 👍👍

Friends_and_family Friends

8/10

Excellent

21 Mar 2026

martin

Happy with stay food is very good and breakfast spot on every body is keen to help and please you whatever the issue if there is one..

Self

10/10

Exceptional

01 Mar 2026

martin

The whole experience was very good staff are all very pleasant and restaurant food is great

Self

10/10

Exceptional

26 Feb 2026

Carl

Short stay but would recommend..

6/10

Pleasant

26 Feb 2026

Adrian

WFI none
Asked floor ground floor second floor given
Time to change menu

Business

8/10

Excellent

26 Feb 2026

Lin

The room was spacious and clean as

10/10

Exceptional

24 Feb 2026

Adrian

Place

Business

10/10

Exceptional

20 Feb 2026

Peter

Brilliant stay and the hotel had a lovely extra touch.

8/10

Excellent

29 Dec 2025

Colin

All very goid

8/10

Excellent

26 Dec 2025

Luise

The reception could do with renovating and the hall carpets need a clean which was off putting but the bedrooms were very nice. Very friendly staff

Leisure Partner

8/10

Excellent

15 Dec 2025

Linda

Friendly staff, the room was clean and comfortable

Partner

10/10

Exceptional

06 Dec 2025

FITSUM

Excellent place

10/10

Exceptional

30 Nov 2025

Philippa-Jane

Room was clean, bed was super comfy, only thing missing is air con as I hate being warm but, I didn’t take away from anything! It was so beautiful, the facilities were amazing too! Was a great first stay, would 100% come back! Staff were friendly too!

Friends_and_family Friends

8/10

Excellent

30 Nov 2025

Ronald

The room was exceptionally clean, modern and welcoming. Excellent staff at reception, warm and welcoming. Constable bed.

Partner

8/10

Excellent

23 Nov 2025

Jon

Some of the net curtains and bathrooms need attention, looking dated and a bit tatty.

Leisure Partner

8/10

Excellent

19 Nov 2025

MELISSA

Amazingly helpful and happy staff. Great night sleep, carpets are a bit tired. Food isn't great - quite cheap tasting and heavy on the stomach.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Lin

Didn't have breakfast but we could have. Parking on site was very convenient. Hotel was clean and comfortable, staff are friendly and polite.

Leisure Partner

8/10

Excellent

16 Nov 2025

Jon

Always polite helpful staff, rooms are spacious and clean. My only gripe is that there is never enough coffee and milk but other than that always enjoy our stays there.

Leisure Partner

8/10

Excellent

03 Nov 2025

Sandra

Wonderful venue
Brilliant staff , Ryan was amazing as front of house
Was part of a wedding party and everything was just perfect - thank you

8/10

Excellent

26 Oct 2025

Julie

Room was clean & spacious

Leisure Family

10/10

Exceptional

26 Oct 2025

Jessica

Staff were friendly, room was immaculate, we had no issues with our stay. Room curtains were incredible, had a beautiful sleep due to such a dark room and the bed was great. No issues, fab stay.

Leisure Partner

4/10

Poor

22 Oct 2025

Melanie

Credit where credit is due my bedroom and bathroom were immaculately clean. However, as a lone female travelling for business I wouldn’t opt to stay here again. The bedroom itself is very dated and everything looks tired. It is in need of a refresh. I turned up and after being in my room for a bit a couple were having a blazing row outside in the corridor and she then locked him out the room. To which he used quite a few choice words and demanding she let him in the room. Then Police turned up in the car park to a different incident involving a white van. As a female lone traveller for work I wouldn’t choose to stay again because I just didn’t feel that safe here. Last point the shower head in the bathroom needs replacing, it isn’t very powerful and is the smallest shower head ever. Sorry for the bad review

Business

10/10

Exceptional

13 Oct 2025

Abita

Great location, friendly staff and loads of parking, the breakfast selection was excellent

Self

6/10

Pleasant

12 Oct 2025

Stuart

Plenty of parking and pleasant staff. Good size room with table and two chairs. After using the showers the bathroom floor was very wet and slippery. Good bar area and wood fired pizzas served.

Leisure Partner

8/10

Excellent

27 Sep 2025

Phil

All perfect.

Leisure Self

10/10

Exceptional

27 Sep 2025

Philip

All perfect.

Leisure Self

8/10

Excellent

22 Sep 2025

Stuart

Great location. Hotel itself a bit dated. Great staff.

Leisure Family

8/10

Excellent

15 Sep 2025

Malcolm

Had an excellent stay. Our only criticism would be that the dinner menu was a bit limiting for people of our age.

Partner

10/10

Exceptional

14 Sep 2025

Paul

All good

Great stay. Friendly staff Food and drink good
so all good

Partner

8/10

Excellent

14 Sep 2025

Joanna

Lovely staff, excellent room. Very clean.

Partner

8/10

Excellent

12 Sep 2025

Cheryl

Nice hotel with great staff

Nice hotel with good acces to M42 & M5.
Good sized rooms & bed, but pillows were tired, flat, hard & uncomfortable.
Staff were friendly, dressed appropriately & provided a great service.
Safe for lone female travellers.
No lifts, so request room near to reception if you are not good with stairs.
Ample parking.

Business

10/10

Exceptional

07 Sep 2025

Emma

Staff was amazing I was there for my best friends wedding and the staff couldn’t do enough for us all. Rooms are very spacious and clean the beds are super comfortable I Would 100% recommend this hotel

Leisure Family

8/10

Excellent

06 Sep 2025

Richard

Well appointed hotel, maybe a little dated and tired but comfort and service are great, ideal overnight for business guests with a small bar and restaurant (limited menu) on site.

Business

8/10

Excellent

04 Sep 2025

Andrew

Nice clean hotel with lots of parking, restaurant is very good and well priced.

8/10

Excellent

03 Sep 2025

James

Good, clean and comfortable

It is a slightly dated hotel, but it served up a good clean and comfortable experience.

Business

10/10

Exceptional

03 Sep 2025

Trevor

Clean room. Large bed. Good parking.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Verified traveler

We enjoyed our stay.

We enjoyed our stay at the west mead Hotel, we found it comfortable and relaxing. The staff were friendly and the service was efficient and polite. Thank you.

Friends_and_family Friends

8/10

Excellent

09 Aug 2025

Verified traveler

Basic but perfectly adequate for a 1 or 2 nights

Stayed for 1 night whilst visiting a friend locally. Hotel was comfortable and clean. Although a bit dated in style. Bed was enormous! But comfy and good pillows. Bathroom clean and great pressure in the shower. Breakfast was an additional £10 & absolutely delicious. Big shoutout to James on reception who was very welcoming, professional and friendly. Lovely young lady serving breakfast too but didn't get her name. Would stay again when in area.

Self

8/10

Excellent

01 Aug 2025

Verified traveler

Lovely Quiet Hotel + Good Amenities.

We stayed here for 3 nights recently and found the Westmead to be a nice quiet hotel with tons of parking.
The local train station park and ride was just 10 or so minutes away with easy and quick access to Birmingham Town Centre, However the Westmead is a little out of the way so unless you drive there isn't much nearby to walk to.

Partner

6/10

Pleasant

23 Jul 2025

Verified traveler

Disappointed

Room was good but could do with updating although clean. Would not have breakfast again. Order full English arrived without toast. no condiment on table only salt and pepper asked for sauce. Waitress served two other clients with cereal before bringing toast and sauce. Breakfast was cold. Reception staff very good. Stayed here many times but this was disappointing.

Partner

10/10

Exceptional

21 Jul 2025

David

Stay here a lot, highly recommended

Business

6/10

Pleasant

20 Jul 2025

Keith

Rooms are a bit dated , there is no info' about the hotel facilities .

Partner

10/10

Exceptional

14 Jul 2025

Verified traveler

Just what we needed and as per booking.

All good, a double room with king size bed, en-suite with shower over bath.
Breakfast was on included, first day, served from menu, the second day, a buffer. Much preferred the former!
On-site function on both evenings with loud music beyond midnight, but sound proofing adequate.

Partner

6/10

Pleasant

12 Jul 2025

Ellese

The exterior was nice but the room had a mouldy smell and there was weird stains on the walls and could feel crumbs on the carpet as if it hadn’t been hoovered at all or properly. It just didn’t feel very clean but the bed was very comfy and the sheets were clean.

10/10

Exceptional

11 Jul 2025

Victoria

Good connection to M42

Business

6/10

Pleasant

11 Jul 2025

Claire

Staff were amazing, very attentive and helpful but the rooms are well past their best before date. The walls in the room were filthy and looks like grease all over them. Our window was minging and you couldn’t see out of it. The room was stifling but I asked for a fan and got a small one, better than nothing. The soap dispenser had dust all around it and no other amenities in the bathroom, as described online.
No glasses to drink out of, just 2 mugs. A few tea bags and one packet of (2) biscuits between 2 of us. The carpets all need replacing throughout the hallways and the room.
It served its purpose but would I go back, probably not.
As I said, the staff were lovely and it had a busy bar, there were no other bars around so that helps.

Leisure Family

6/10

Pleasant

08 Jul 2025

Gavin

Stayed for one night - got the train from nearby Longbridge to Villa Park stadium. Arrived at midnight and check in guy was very helpful, he opened the bar to sell me a drink I needed. Room was fine, big bed. Hotel is a bit worn around the edges but ok. Breakfast was a bit slow, it was a buffet but the one girl working there served everyone one at a time which took a while when there was a queue. Would be better to let us serve ourselves. Ample free parking. Fine as a place to sleep.

Leisure Self

8/10

Excellent

06 Jul 2025

Jessi

Good

The room was quite outdated, and the shower in the bathroom leaked on the floor slightly. Also, when we ate in the restaurant they didn’t ask if anyone had any allergies.

Overall, the staff were friendly and the rooms were very clean.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Jason

Great stay

Comfortable stay, great value, great night sleep. Would recommend staying here

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Verified traveler

We enjoyed our stay. The staff were very friendly and helpful. We ate in the restaurant and the food was lovely (compliments to the chef)!

Partner

8/10

Excellent

05 Jul 2025

Verified traveler

Excellent and then let itself down a little

Stay was excellent in the main. Staff very helpful at reception, bar and breakfast on first day. Food and service in the evening and first morning was excellent. The second day breakfast let it down a little- service changed from table service to a buffet- food was not as hot as it could have been, tea was stewed and toaster didn’t toast very well. Would however return- location ideal to get to motorway and also to get train into city centre.

Partner

8/10

Excellent

29 Jun 2025

Leah

It’s ok for a one night stay

Not the best, not the worst. Definitely needs some updating, decorating and cleaning, especially in the bathroom.
The staff were lovely, check in was quick and easy!
Cannot comment on food as we didn’t eat in the restaurant. Not worth the £75 asking price for the night.

Partner

10/10

Exceptional

27 Jun 2025

Lynda

Nice weekend

I would recommend this hotel as it’s lovely the staff are really friendly and helpful and the food all freshly cooked and delicious

Friends_and_family Family

6/10

Pleasant

22 Jun 2025

Emma

The hotel is ok. Very basic. A fridge in the room would be ideal. Also extra toilet roll. Cheap 1 roll toilet roll was not enough. Shower quite weak and did not stay in the holder well.
On the plus side room is large with a huge bed. Everything was very clean. Little touches could be done to improve and make a big difference. Food was very overpriced for what it was. However the staff were lovely.

Partner

10/10

Exceptional

19 Jun 2025

Tina

Amazing. Had food and drinks in restaurant was very very nice.

Friends_and_family Family

8/10

Excellent

13 Jun 2025

Sharon

Hotel in nice location- room lovely - no signal for EE mobile - very quiet staff very accommodating

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Natalie

Overall pleasent shame about the music (wedding) on until 3am my partner didnt sleep well because of this matter.

Partner

10/10

Exceptional

29 May 2025

Kim

A very pleasant comfortable stay. Lovely staff.

Leisure Family

10/10

Exceptional

21 May 2025

DANIEL

All good.

Self

8/10

Excellent

18 May 2025

Christopher

The hotel is well presented and my room was clean and comfortable, but unfortunately there are no shops or other services close to the hotel and it lacks a fitness room.

Self

8/10

Excellent

12 May 2025

Peter

Really nice clean hotel. Only downside, no fridge in the room

Leisure

10/10

Exceptional

27 Apr 2025

Danny

Would happily stay again

We have family nearby so didn’t use the restaurant. Room was spacious, clean and comfortable.

Partner

10/10

Exceptional

21 Apr 2025

Jed

Decent sized rooms but maybe a bit dated....need to uograde tv in rooms.

Business Self

10/10

Exceptional

19 Apr 2025

Phil

Everything was fine.

Leisure Self

8/10

Excellent

15 Apr 2025

Lee

The food in this place I very good quality and the staff very friendly

Business

8/10

Excellent

03 Apr 2025

J

Great service

We only stayed for one night. The hotel was clean and the staff very friendly. As we weren't very hungry we ordered room service sandwiches which came with lovely chips.

Partner

8/10

Excellent

01 Apr 2025

Kristina

Hotel stay was very good. Staff were lovely and helpful. Large free car park and in a great location. Will go back again.

Friends_and_family Family

10/10

Exceptional

12 Mar 2025

Darren

Great stay

Lovely staff on reception and in the bar / restaurant area. Couldnt do enough for you

Business

10/10

Exceptional

04 Mar 2025

Dawn

Stayed before great overall experience lovely hotel great clean well appointed comfortable rooms friendly helpful stall fabulous pizza in hotel restaurant and good price quiet so good nights sleep

Business Partner

10/10

Exceptional

23 Feb 2025

Richard

Overall stay was excellent only one criticism was breakfast was cold

Partner

8/10

Excellent

23 Feb 2025

Lin

As always the room was fresh and clean. A huge bed and fluffy white towels are always a welcome after a long journey.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Sarah

Lovely experience

Clean friendly -lovely staff. Food was great too

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

Anne

Home from Home

Nice Hotel - great staff nice & friendly nothing was too much trouble - room very clean & warm with a good selection of tea & coffee even nice biscuits - very comfortable bed - Breakfast this morning was lovely & such a great selection to choose from - our breakfast waiter was great to will stay there again Thank you very much

Friends_and_family Family

6/10

Pleasant

12 Feb 2025

suzanne

Comfortable

Very comfortable room
Breakfast was very tasty but I didn’t like not being able to help myself to juice, cereal fruit and coffee freely, this was very annoying seeing as there was only one person serving absolutely everything to a busy room of guests.

Business

10/10

Exceptional

29 Jan 2025

Sarah-Jane

I stayed in a king size room . Felt safe to go to restaurant for a meal and to stay in my room for the evening- Rump steak recommended

8/10

Excellent

27 Dec 2024

Samantha

Lovely hotel

A great stay. It’s a lovely hotel - very friendly staff and excellent service. We had a standard double and it could have been updated, but overall was clean and large with all facilities you would expect. Quite cold as wall heater not adequate for size of room. Bring warm pyjamas. Bar also chilly, but very pleasant to sit and have a drink. We had a family get together at the festive Sunday lunch and it was excellent. Food very tasty and the staff couldn’t do enough for us. Thank you! We would definitely stay here again.

Friends_and_family Family

4/10

Poor

24 Dec 2024

Antony

Very noisy, doors slamming constantly throughout the night. Thoroughly annoying having been travelling most of the day only to be told that there was no restaurant after 7 pm.

Business Self

8/10

Excellent

16 Dec 2024

Susan

Ideal location for Birmingham University.

Leisure Family

10/10

Exceptional

15 Dec 2024

Andrew

Great hotel. Wonderful staff. Afternoon live music brilliant!

Business

6/10

Pleasant

15 Dec 2024

Verified traveler

Christmas party - thought set up was a bit like a school canteen in long tables and made it difficult to get in and out to go to bar. Dance floor too small for number of people.
Long waiting times to be served at bar. Food disappointing - Christmas dinner was turkey , parsnip, and roast potato (nice) but 5 sprouts and half a carrot was pathetic and looked minimal and very little effort.

Self

10/10

Exceptional

11 Dec 2024

mark

Very good and comfortable

Partner

8/10

Excellent

08 Dec 2024

Ian

Room walls dirty.