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Bromsgrove Hotel

Birmingham · United Kingdom

Birmingham Road, N/AView location

7.2/10Very good1,002 Reviews
Cleanliness7.2/107.2
Service7.6/107.6
Comfort7.4/107.4
Condition6.8/106.8
Neighborhood7.6/107.6
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bromsgrove Hotel

With generous rooms, a welcoming atmosphere, and a mix of classic style and modern convenience, this hotel in Bromsgrove is ideal for business breaks, leisure breaks or for a short stayover in the West Midlands.

Conveniently located near the M5 and M42, our Bromsgrove hotel offers a welcoming base for exploring Worcestershire and the surrounding West Midlands, with easy access to Birmingham, Stratford-Upon-Avon and the Cotswolds. .

As a guest, you can choose from a range of comfortable bedrooms all of which are en-suite & offer classic décor, giving you a calm and welcoming place to unwind, with flat screen tv’s, free Wi-Fi access and a work desk, tea & coffee making facilities, ironing facilities & complimentary toiletries.

During your stay, you can take advantage of the hotel’s dining options, where you can enjoy breakfast, afternoon teas and evening meals in a traditional setting.

Read more about this hotelShow less

The hotel also features stylish bars and lounges—perfect for meeting friends, enjoying a quiet drink, or simply taking a moment to relax in the Coffee Lounge.

The hotel is also well known for its impressive 9 function suites and event spaces, regularly hosting weddings, conferences, and social events.

We also have a leisure club which includes a 60ft heated swimming pool, fully equipped fitness room & sauna which guest are welcome to use at a special discounted rate.

Guests can explore nearby countryside at Lickey Hills Country Park or Waseley Hills Country Park, discover local history at Avoncroft Museum of Historic Buildings, or enjoy family attractions such as Cadbury World and West Midland Safari Park.

With a mix of relaxation, nature and attractions nearby, Bromsgrove Hotel & Spa is an ideal location for all our guests needs.

On‑site parking is now free with approximately 230 spaces available on a first-come, first-served basis. Guests must register their vehicle details at reception to avoid penalties.

With a stay at Bromsgrove Hotel in Bromsgrove, you'll be within a 15-minute drive of Cadbury World and University of Birmingham. This hotel is 12.3 mi (19.9 km) from Utilita Arena Birmingham and 12.6 mi (20.3 km) from The Mailbox. Stay in one of 147 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property caters to LGBTQ+ guests.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
    • Pool fee: GBP 10 per person per night
    • Hot tub fee: GBP 10 per person per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Lickey Hills Country Park 2.6 km / 1.6 mi
Artrix 3.4 km / 2.1 mi
Avoncroft Museum of Historic Buildings 6.7 km / 4.1 mi
Clent Hills Country Park 7.8 km / 4.8 mi
Aztec Adventure Upton Warren Activity Centre & Aqua Park 9.4 km / 5.8 mi
Hagley Hall 10.7 km / 6.6 mi
Newman University 11.5 km / 7.2 mi
Weoley Castle 11.9 km / 7.4 mi
The Falconry Centre 12 km / 7.5 mi
Cadbury World 12.7 km / 7.9 mi
Woodgate Valley Country Park 12.7 km / 7.9 mi
Forge Mill Needle Museum and Bordesley Abbey 13.2 km / 8.2 mi
University of Birmingham 13.6 km / 8.4 mi
Hanbury Hall 14 km / 8.7 mi
Queen Elizabeth Hospital Birmingham 14.2 km / 8.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1990
  • Year of most recent renovation: 2025
  • Total number of rooms: 148
  • Number of floors (main building): 2
  • Suites: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg)Extra charge
Show 52 more facilities & services
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Sun terrace
  • GymExtra charge
  • Dining area
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • TV lounge
  • Steam bath
  • Hot tub
  • Spa centre
  • Breakfast
  • Hot breakfast
  • Set menu lunch
  • Set menu dinner
  • Breakfast and dinner
  • Picnic
  • Snacks
  • Vegan mealExtra charge
  • Early Check-inExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Cash Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable6 photos

    Bromsgrove Hotel

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Bromsgrove Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 18 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable3 photos

    Bromsgrove Hotel

    DOUBLE EXECUTIVE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Bromsgrove Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Bromsgrove Hotel

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Bromsgrove Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Bromsgrove Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Bromsgrove Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 30 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable2 photos

    Bromsgrove Hotel

    FAMILY ROOM STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Desk
    • Toiletries
    • TV
    • Bathroom: 1
    • Wi-fi
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Bromsgrove Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Bromsgrove Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Bromsgrove Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 16 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Bromsgrove Hotel

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Internet access
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Bromsgrove Hotel

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bromsgrove Hotel

7.2
Very good
1,002 Reviews
Cleanliness
7.2 /10
Service
7.6 /10
Comfort
7.4 /10
Condition
6.8 /10
Neighborhood
7.6 /10
Amenities
7.0 /10
100 reviews shown
6/10
Pleasant
20 Jul 2026
Colin
Good basic accommodation at reasonable value. Not a modern property, bathrooms somewhat dated, bed a little creaky, but all the basics you need and good space in the room. Nothing chargeable to your room (?) Eg adding breakfast or a drink at the bar pay at the time, but no cash taken.
Satisfactory, without being special in any way.
Partner
8/10
Excellent
14 Jul 2026
susan
Hotel is well located for the motorways just a couple minutes off of the junction.
Nice hotel with bar. The restaurant was shut when we stayed so cannot comment- however` there are excellent steak houses near by.
The pool was nice and quiet and a nice addition to their facilities.
It is good value for the money
Partner
6/10
Pleasant
12 Jul 2026
Dee
Good large rooms. No walk in shower! The bedrooms need updating.Swimming pool and gym facilities are good. Bar food was awful. Ordered fish and chips which were reheated and refried!!
Partner
6/10
Pleasant
10 Jul 2026
Andrew
The woman at check in was unhelpful, short and rude.
The rest of the staff however, particularly the bar staff, were very helpful and friendly.
The steam and sauna were not working and it was the first time I have been charged at a hotel to use a leisure club.
The 10am check out is also unprecedented in any hotel that I have stayed in. This was where the receptionist surpassed herself in her rudeness.
Self
8/10
Excellent
02 Jul 2026
Benjamin
No restaurant food only carvery. Bar food was real budget food and served my starter with main course!! Bathroom was filthy and poorly maintained.im afraid Dewsbury knock’s this Britannia hotel out of the park .
Self
8/10
Excellent
24 Jun 2026
Carl
Very good for a Brittania hotel, Gym & Pool were reasonbly good, breakfast was ok, fair range of hot & cold and a reasonable quality for mid range hotel. Staff were really nice and helpful. I stopped using hotel as they used to charge for parking, now back to free so I will come again.
Self
10/10
Exceptional
18 Jun 2026
Andrew
Welcoming & friendly. Enjoyed the stay
Self
4/10
Poor
18 Jun 2026
Neil
The whole hotel felt like it needed a clean and maintenance. Walls painting, cracked tiles replaced. The bed was worn and needed replacement
Partner
6/10
Pleasant
17 Jun 2026
Elizabeth
We were put in a room with a TV that was about 20 years old. But they move us to a better one. The breakfast wasn't very appetizing and the dishes were dirty. I also had to pay extra to use the swimming pool and hot tub
Family_with_children
8/10
Excellent
17 Jun 2026
Daniel
Pleasant stay
Self
10/10
Exceptional
13 Jun 2026
rachel
The staff were very helpful and caring and good listeners and supportive and understanding and patient with me.
Self
8/10
Excellent
10 Jun 2026
Allan
We stayed in an accessible room as we had a wheelchair. The room itself was fine but there were no grab rails in the bathroom, except for the shower. The toilet is also very low. A higher one with drop down grab rail and fixed rail on the wall would be really useful and is necessary. The shower was also too difficult to access as the screen seemed to be fixed.
More plug sockets are needed as we couldn’t charge anything unless we unplugged the lights, fridge or tv.
Everything else was really good. Helpful staff, good breakfast. We have been before and will definitely come again.
Partner
10/10
Exceptional
15 May 2026
Laura
Fantastic, thank you!
10/10
Exceptional
13 May 2026
Andrew
Breakfast ok .room clean but a bit dated in bathroom.man behind reception desk very nice and helpful.swim area very good.everything working aok.
Partner
8/10
Excellent
05 May 2026
Andy
Good breakfast staff excellent
8/10
Excellent
01 May 2026
Andrew
I used the hotel for an overnight trip for Cheltenham races. It was good for a one night stay, a pool, comfortable. Evening meal on site and a good breakfast with helpful staff.
8/10
Excellent
28 Apr 2026
Giles
It was a good stay for the price, not an expensive hotel but it delivered a good quality stay. I didnt have a problem parking any night, the foyer is inpressive and pianist is a nice touch - especially upon arrival. Staff were friendly and helpful, rooms were decent, slightly dated but you get what you pay for, the bathrooms were in need of some love but again - thats probably factored into the lower cost than other hotels. It was a convenient location for me and really close to Lickey Hills Country Park for nice after work walks.
The lesiure facilities arent bad - again abit dated, but cant complain - only thing id say is the listing on here doesnt make it clear you have to pay £4 per day to use them in addition to your room or a weke pass is £10, worth doing and not expensive but should be stated clearer in room listing I think.
I didnt try the bar and restaurant but it looked very popular. Happy with my stay overall and would stay again.
Self
8/10
Excellent
19 Apr 2026
laurence
Good breakfast selection, Very helpful staff. hotel needs investment but staff do their best to run it efficiently within these constraints
Partner
6/10
Pleasant
15 Apr 2026
Christopher
Reception could be better. Bar staff great, facilities good.
Wasn’t sure why one of the staff in the gym were hiding in a box scaring people
Self
6/10
Pleasant
11 Apr 2026
Adrian
Not a bad hotel but rooms are looking tired. Meal in bar was good and reasonably priced. Breakfast ok. Staff were good and very helpful. Not the best hotel but reasonably priced and plenty of parking.
Self
10/10
Exceptional
04 Apr 2026
William
Clean
8/10
Excellent
30 Mar 2026
Andy
Room needs updating but decent facilities and good basic food menu
6/10
Pleasant
26 Mar 2026
abdulbaset
The room was big and staff were great but the room smell also was the wash room need some work.
8/10
Excellent
22 Mar 2026
Trevor
The hotel was ideal for what we needed.
The rooms are very spacious but the bathrooms could do with a refresh.
It is really good we can bring our dog and the complimentary parking was a welcome surprise.
Thank you
Pet
8/10
Excellent
19 Mar 2026
Daniel
Good location,easy parking,large rooms,great bar area.
.
Self
10/10
Exceptional
17 Mar 2026
Brendon
For the price point. Clean and good value for money
Partner
8/10
Excellent
09 Mar 2026
Gillian
Facilities in the bedroom were good coffee machine, tv etc although expected a bigger bed in a premium room. Bathroom was a bit tired but towels were excellent. Wasn't expecting to pay to use the swimming pool. Nothing mentioned in the description of the hotel.
Self
10/10
Exceptional
07 Mar 2026
Klaviesh
Property was nice and I’d stop there again
2/10
Poor
06 Mar 2026
Chris
Sadly the hotel room was dirty, the breakfast didn’t taste right and the parking and gym were extra charges.
Self
2/10
Poor
13 Feb 2026
Tim
Room was terrible. Dated, run down and there were numerous items of rubbish from previous guests or tenants, these were not even small things. Items of note being a pot of chewing gum. A medley for some Christmas event. Numerous bunches of popped baloons.

I was staying as a central base to work from. Most customers I visited in surrounding areas told me that the hotel was used to house migrants. I have no problem with this but it doesn’t feel like any of the money earned housing the migrants was put towards making the hotel any cleaner or fresher.
The bed had broken casters wheels meaning the bed wasn’t flat and I slept on an angle. a week like this was super fun…. Not.

I didn’t feel like was worth speaking to reception to address this as majority of people I spoke to and the reviews online (which I wish I’d read prior to staying) all concluded my
8/10
Excellent
08 Feb 2026
Silas
Room clean & staff helpful
Leisure Friends
6/10
Pleasant
01 Feb 2026
Rachel
Amenities and cleanliness could be improved.
Partner
8/10
Excellent
30 Jan 2026
Scott
Good value and convenient
Business
2/10
Poor
28 Jan 2026
Danny
Rude receptionist. Additional charges to use the gym, rooms dated and damp smelling, loads of people smoking joints outside the entrance, avoid this place at all costs! Food was ok though.
6/10
Pleasant
23 Jan 2026
Chris
Room was fine for a one night stay. A little tired and the TV remote wasnt fully functional (couldnt access menu or guide). Bed was ok, too firm for my liking.

Staff were good and attentive. Breakfast was nice and made to order
Self
4/10
Poor
15 Jan 2026
Ian
The Room smelt of drains and we had the fire alarm go off twice in the middle of the night.
I am afraid it was not a relaxing break.
Business
6/10
Pleasant
07 Jan 2026
Helen
Room was clean and tidy . Bit dark though , could do with more overhead main lights to brighten the room up . The side lights alone didn’t illuminate the room enough .
Tv didn’t seem to work , wouldn’t respond to remote and trying to access Netflix . Breakfast was really nice .
Business
8/10
Excellent
31 Dec 2025
Cam
When we got our first room there was a hole in the bath as is not the plug hole... there was a reception, we went to the staff and they gave us the other room next to it. and that was okay..... The only thing about that room is the fact that the lights were all on one switch and and it was cold because I've had a stroke so it's difficult for me to get warm.....so you couldn't put half so if you if you weren't if you went to sleep and one person wanted to do studying then it would difficult
Partner
10/10
Exceptional
27 Dec 2025
BEVERLEY
Great service.
Business Self
10/10
Exceptional
25 Dec 2025
Will
While the rooms are slightly dated, they offer excellent value for money and there’s very little to complain about at this price point. Breakfast is available, although parking does come at an additional cost. One of the standout features is the size of the rooms — they are exceptionally spacious compared to typical city hotels. On every stay, I’ve found thoughtful touches such as bathrobes, quality shampoos, and other welcome comforts. My most recent room also included a fridge, which was a nice bonus, and the large television made the stay even more enjoyable. Overall, it was a very pleasant and comfortable stay for both me and my partner.
Partner
8/10
Excellent
14 Dec 2025
Chris
Regular visitor and as positive experience as ever. The lack of plug sockets near the beds is a frustration
Business
10/10
Exceptional
10 Dec 2025
Lisa
Excellent value. Lovely spacious and clean room. Love the Christmas decorations. Definitely stay here again if we are up this way
Business Partner
10/10
Exceptional
02 Dec 2025
Sandra
Room and staff lovely
Business Self
4/10
Poor
26 Nov 2025
Adam
Staff were ok - everything is an extra including using the gym.

Room was absolutely disgusting, shower head covered in mould, cigarette burns on side, dusty, just generally a horrible place to be
10/10
Exceptional
13 Nov 2025
Ibrar
Great service
4/10
Poor
11 Nov 2025
Kim
Room was terrible and unclean. Skirting board falling apart. Bathroom mouldy and a chocolate bar and rubbish shoved down the back of the mattress.
Business
10/10
Exceptional
02 Nov 2025
Tajdaar
Amazing bar
Business_and_leisure Self
8/10
Excellent
30 Oct 2025
Daniel
Nice hotel bar with the football on & good food.
Business
2/10
Poor
20 Oct 2025
Martin
Dated, dirty, overpriced. Needs knocking down and rebuilding. Cutlery dirty at breakfast, breakfast also cold. Bed was like a camp bed. Only plus was the staff were pleasant. I wouldn’t even give it a 1/10 absolutely awful.
Business
4/10
Poor
13 Oct 2025
Karen
Clean enough and good parking but £5 per day. Room dark and depressing and in need of refurbishment. Mattress worn out causing back problems as sunk in middle creating roll to. Decor awful (wall painted nearly black). Bedlinen poor quality and fit. Unclean plates at breakfast. Breakfast canteen staff surly and unhelpful. Will not use again.
Leisure Partner
8/10
Excellent
05 Oct 2025
Alan
Room was really nice. Food in the evening was excellent. Breakfast bit o let down Use of heat lamp cabinets food never stays hot unless you get there when it first get layed out and then you might get it a bit over cooked.
1 Tea and coffee machines so always a que.
Sat in bar with dog and was asked nicely to move as dogs not allowed in that area could not really understand that it was no different to sitting in a pub bar and people eating and drinking can understand the actual restraunt area but a bar .really
Apart from that can not fault hotel and staff all polite and very helpful.

Leisure Partner
4/10
Poor
29 Sep 2025
james
Overall, the stay was fantastic, with a really nice atmosphere. The rooms were clean and the beds were comfortable. However, in the evening, a member of staff swore at us when we tried to order a coffee at the Starbucks counter. This was very unprofessional and uncalled for.
Business
6/10
Pleasant
27 Sep 2025
Kevin
First night heating did not work neither did flush on toilet. Bedroom was very dated and not clean cobwebs around light fittings and bed. This is not a 4 * hotel.
Business
6/10
Pleasant
27 Sep 2025
Ms A C

Averagely lovely

Average hotel with a number of add ons which is not acceptable and should be included.
Pool access charge! Parking charge! Spa charge! So the price you pay is just the room only.
Otherwise staff lovely and beds comfy. Dated rooms could do with redecor but great sized room and clean except under the bed.
Self
6/10
Pleasant
16 Sep 2025
Amanda
The hotel and room were fine, just disappointed to find the pool closed at 7pm on a Saturday. We arrived just after and had booked this place as it had a pool. Most I have stayed in are open until 10pm
Business Family
8/10
Excellent
15 Sep 2025
Ren

Pleasant stay

My teenage daughter and I had a pleasant overnight stay. The reception welcome was fantastic - very friendly and accommodating. Our room was huge, with 2 double beds, kettle, tea/coffee and lots of space. We even had an iron and an ironing board. The bathtub was missing a plug so we used a shower option instead. Overall, the room, linen and towels were very clean. The bathroom decor was dated but it gave it a character and I liked it. We didn't use any hotel amenities as we only stayed a night and had to travel again very early, however, the entrance lobby looked very inviting and bar area well stocked.
Friends_and_family Family
10/10
Exceptional
11 Sep 2025
Peter

A great time was had.

We really enjoyed our stay. I am a scrounge when paying for meals out But we thought the evening meal was good value. The waiters where very helpful and helped to make it a great success. ONE FAULT WAS I DIDN'T REALISE YOU HAD TO PAY FOR PARKING. BEFORE WARNED.!
Thankfully a lovely member of staff (Marie) sorted it.
Partner
8/10
Excellent
20 Aug 2025
A

Business trip

Reasonable priced hotel I used for business trip. A little tired but adequate for a short stay over.
Business
6/10
Pleasant
16 Aug 2025
Gail
Reception are clean and noce to sit for coffee
Our room was noisy and very tatty so we asked to be moved. A much better room, cleaner bathroom and quiet
Leisure Partner
6/10
Pleasant
13 Aug 2025
Neil

Served a purpose

Somewhere to stop en-route, that’s all. The hotel was about as tired as I was when I arrived after a 5 hour drive at the end of a day’s work.
Business
6/10
Pleasant
02 Aug 2025
Verified traveler
I dont normally write reviews however, the terrible breakfast did it. For £11.95 it was probably the worst breakfast I've had in a hotel. The bacon and sausage was dry and overcooked. The eggs and hash browns were greasy and left an odd taste. Otherwise the hotel is ok for what i paid, if a little rough around the edges.
Business
8/10
Excellent
15 Jul 2025
Judith
Pleasant hotel with large rooms and comfortable bed.

Was looking forward to using the spa facilities however was surprised that an extra charge would be incurred.

Evening meal was tasty with plenty of choices
Business_and_leisure Self
8/10
Excellent
10 Jul 2025
A

Great stay

Great location, great social areas, good food options and rooms are spacious and clean although a little dated but I was happy enough with the facilities
Business
10/10
Exceptional
30 Jun 2025
Andrew
.
Business Self
10/10
Exceptional
22 Jun 2025
Collett

Ideal stay

Great location for where i was spending my camp weekend, room was set up so cosy to walk into, lively view onto small garden. As i checked in late parking was limited as there was only a few disabled spaces so struggled to get out of car as had to park in normal space.
Self
10/10
Exceptional
19 Jun 2025
Martin
NEAR MOTOWAY - ESY ACCESS
4/10
Poor
07 Jun 2025
James
Property was a bit run down and not somewhere id stay in a rush again
Business Self
6/10
Pleasant
03 Jun 2025
Poon
Na
8/10
Excellent
02 Jun 2025
Kay

Ghostly goings on!

We stayed in an accessible room which doubled as a family room and unfortunately the family next door were very noisy. They kept their kids up until one in the morning and then shouted at them for crying! Then they were awake at six doing the same.
Also, from 12:15 every five minutes we received a call on the room phone from a man who just said hello ma'am and put the phone down. I enquired at reception who could make a call to a guest bedroom and was told such a call could only be made from reception. Am employee thinking it was funny?? We didn't think so. The receptionist offered us free breakfast but we had already paid so didn't take her up on it. She said the call could have been made by the hotel's ghost! (Haha!)
Partner
6/10
Pleasant
28 May 2025
Viktorija
Don’t waste your money on breakfast . Coffee is awful. Poor choice and staff is ignorant. Their breakfast till 10 , I came @8:55 am . There was crumbs of scrambled eggs , one fried egg and 3 peaces of bacon left in their buffet. Absolutely no fresh fruits or veggies, no cheese.
Most importantly is the attitude. Saigon says wait to be seated , staff walks around like you are invisible . After 10 min just standing there they just tell you seat anywhere ! Why sign there then ? While staring at empty buffet , I asked for fresh scrambled eggs, I got the look of surprise, because of course there still were leftover dried crumbs there…. I was told they are preparing more eggs, … 20 min later not a single item came out of that kitchen !
Should be ashamed charging money for that kind of breakfast !
Hotel itself , was dated but clean . Quiet , spacious rooms. Parking available on site .
Bar in the lobby, but they don’t accept cash. You’ll need card to pay for dinner and drinks ! Food is so so !
Business Partner
8/10
Excellent
19 May 2025
carol
Good value, comfy
2/10
Poor
04 May 2025
Jordan
None of the lights working the bathroom light needed changing it was flickering the pillow was like sleeping on a chair
Leisure Partner
10/10
Exceptional
16 Apr 2025
Alexander

Great stay on 3 occasions.

Very good offering. Lovely reception and bad area. Rooms are a little dated but the hotel is perfectly good and has everything you need. Comfortable stay on all 3 occasions.

Bar staff are super friendly and talkative.
Business
2/10
Poor
24 Mar 2025
Alexander
From the moment I arrived, staff were short and not very friendly.
6/10
Pleasant
19 Mar 2025
Verified traveler
Mould in the bathroom, old sticky drink stains on the bedroom surfaces.

Dust behind the bar, especially on the floor.

Business
6/10
Pleasant
18 Mar 2025
Allan

One night

We stayed just one night on return from granddaughter sitting. The first room we were allocated had a terrible flickering light in the bathroom. We were moved next door with no fuss. This room had the creakiest bed ever fortunately the room had two beds so it was not a problem. We were also charged for car parking for the first time in many stays here.
Partner
8/10
Excellent
15 Mar 2025
david
nice comfortable hotel, not aware of a so called cashless policy, when i was in possession of good old cash,and,not knowing the balance of my card. my wife and i had to dine out else where,'' your barman needs further training,came across as surly,could;nt be bothered to call last orders or better still ask customers if they required another drink before closing the bar,,, other than that ok
Business_and_leisure Partner
6/10
Pleasant
15 Mar 2025
Colin

Not the best.

Bromsgrove spa hotel. A little tired looking and the bed wasn’t the most comfortable. Freestanding electric heater in the room that ticked all night. Keycard didn’t work so got a second that didn’t work so was let in by reception.
Toilet was hard to flush had to pump it to make it work. Stairs and main route to room was dirty and there was no lift which wasn’t a big issue as we only had light bags but could be an issue for anyone with mobility issues.
Partner
4/10
Poor
09 Mar 2025
Tom

Uncomfortable, bad design and broken toilet seat.

We were given a family room, but I didn't book a family room, just a standard double. Because it was a family room, the sofa was stuck under the window, with a very bad viewing angle for the TV. The toilet seat was broken, and should have been replaced before any guests arrived. The cleaner would have known it was broken. We found the idea of the sink in the room, and an awkward door to access the toilet and bath a bit ridiculous. Very odd planning. The bed was extremely uncomfortable and the room too hot without an option to turn the heating down.
Partner
10/10
Exceptional
02 Mar 2025
Collett

Relax and unwind

Lovely stay facilities excellent, food amazing, staff friendly, polite, will be visiting again, pool and hot tub fantastic
Partner
6/10
Pleasant
26 Feb 2025
Jo
Ok for 1 night stay
Business Partner
8/10
Excellent
25 Feb 2025
William
The approach to the hotel is not all that attractive, and without satnav we would probably have driven past. Car parking is OK, facilities are on the whole good, but a bit tired in places. Staff were friendly and helpful, room was large and nicely furnished - if a bit dark, with no main light; but the bathroom area we thought a bit old fashioned, and in need of a makeover. We had planned to take our evening meal in the restaurant, but it was closed because of shortage of staff and the need to clear up after an event. The bar meal we had instead was good, however, as were the breakfasts. Good value on the whole, and comfortable.
Leisure Partner
2/10
Poor
25 Feb 2025
Matt
Hi. I am still awaiting my refund this is important and urgent now. I have contact the regulator of the hotels co.panoes now had enough. There lies arrogance dirty disgusting hotel. Never gain. I want my.mp ey back immediately
Leisure Self
8/10
Excellent
20 Feb 2025
Justin
For the price great stay, breakfast was just okay due to quality of sausages
8/10
Excellent
07 Feb 2025
Mark

Good hotel

Decent hotel, good food. Anmoys me having to pay for parking at a hotel but thats life. Would have been a good stay had it not been for the person in the room next door shouting and singing all night.
Business
10/10
Exceptional
30 Jan 2025
peter

GREAT FIND

GREAT PLAVE TO STAY NICE WARM AND VERY COMFORTUBLE
Business
10/10
Exceptional
27 Jan 2025
Allan

40th birthday clelbration

We only stopped over for a night on our way to our daughter's birthday celebration. We have stayed a couple of times before so new what we were getting.
Partner
8/10
Excellent
27 Jan 2025
ian
the bathroom floor had some hairs from previous occupant hidden behind door,other than that room was ok.I think the room needs freshening up in the near future.
The staff were good , breakfast was good well prepared ,and we had a delicious steak at night.

Overall very satisfactory. Ian from Blackpool
Leisure Partner
4/10
Poor
18 Jan 2025
Emma
\"Hotel and SPA\" is why we booked. When we arrived there was a note on the reception saying that the pool and spa facilities were out of action. This was the case for our whole stay sadly. Our room was 'ok' but nothing special. We had to go out and buy an extension lead, because the bedside plug sockets weren't for normal plugs and we couldn't plug chargers in next to the bed. The shower flooded all over the bathroom floor and out onto the hall carpet the first time we used it. We used every towel available to mop it up and left them by our door. They were collected but not replaced. No room service to replenish or clean during our stay. No air con and poor ventilation in the room. No windows that could be opened, just an outside door onto the path which looked like it was linked to an alarm so we didn't risk opening it. Plenty of panic alarm cords in the room though which was slightly odd and a control panel next to the bed which had strange switches that did nothing. Conflicting information about parking charges between staff and signage outside. I'd rate it 3/10 Wouldn't stay again unfortunately.
Business_and_leisure Family
4/10
Poor
12 Jan 2025
Mandy
Stayed for 1 night at 5 in the morning smoke alarms went off, went back to sleep woke at 7.30 no electrics were working couldnt shower or make coffee , at 8 went to see what was going on but hallway was pitch black wasnt untill about 9.30 that someone came round to say there was a power cut and we had to leave was just given a sorry and no no explanation
6/10
Pleasant
01 Jan 2025
Katie

Pleasant stay

It was okay, really large spacious hotel. Nice lobby
Friends_and_family Friends
8/10
Excellent
28 Dec 2024
Sean
Good breakfast.
10/10
Exceptional
22 Dec 2024
Jon
Staff all excellent
Friends_and_family Family
10/10
Exceptional
21 Dec 2024
Steve
The room was excellent value for money.
It was spacious, clean & warm with a comfy large bed.

The ensuite had a bath with shower over, it was a little dated but very clean.

Swimming pool was lovely & warm, however it costs £4 per hotel guest to use.

Parking was good, plenty of spaces, £5 per 24 hours.

Tea, coffee, shampoo & shower gel all provided in your room.

Would definitely recommend.
Leisure Partner
4/10
Poor
16 Dec 2024
Andrew
Hotel never responded to my on-line request regarding having left an important item of personal property in my room – which will cost me around £400.00 to replace. Hence the ‘Poor Service’ (although the service otherwise was very good).
8/10
Excellent
15 Dec 2024
John
Clean comfortable friendly staff
Self
8/10
Excellent
15 Dec 2024
Michael

Great but could improve.

Great main area. Comfy bar with pool table.
Rooms were comfy. Bathrooms could do with some mainteneabce and refresh.
Huge tv in room.
Barman Chris was excellent and very attentive.
Swimming pool was great.
Room doesnt get done if you stay 3 days. Had to ask for towels at reception. Didnt even replace water. Having said that its great to have a fridge and water in the room.
It seemed like they were following old covid procedure for room service. Even had the laughable card in the room saying \"we know you all worry about covid\"
Time to get rid and shake it up.
Having said that I really enjoyed the hotel and wlould use it again. Enjoyed the food on half board. Was very good pricing for a half board stay.
Business
2/10
Poor
09 Dec 2024
Lee

Faulty towers

No room keys available when l checked in due to system being down, so staff had to let you in and out of your room which was painful. Someone walked into my room at 10:20pm, wrong room which was awkward. Then to top it off cleaners walked into my room the next morning. Shocking hotel
Business
10/10
Exceptional
05 Dec 2024
Philip
Some noise from people banging doors. Overall good.
Self
8/10
Excellent
30 Nov 2024
Tolu

Good stay

The room was bigger than expected. The location of the hotel is in a good and quiet area. The only negative was that the heater needs updating and didn't but staff did try to rectify by giving additional duvets.
Friends_and_family Family

Location & surroundings

Bromsgrove Hotel
Birmingham Road, N/A, Bromsgrove, United Kingdom

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Bromsgrove Hotel

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