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Holiday Inn Birmingham Bromsgrove

Birmingham · United Kingdom

Kidderminster Road, . 0 .View location

8.0/10Excellent1,002 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.0/108.0
Condition7.6/107.6
Location8.0/108.0
Neighborhood7.6/107.6
Amenities8.2/108.2
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Birmingham Bromsgrove

This modern Bromsgrove hotel offers easy access to Birmingham, free Wi-Fi, ample meeting space, a restaurant, and a spa. Located just off the M5 motorway, the Holiday Inn® Birmingham - Bromsgrove hotel is a 30-minute drive from Birmingham City Centre.

Free parking is available, and direct trains from Bromsgrove station, a mile away, take 30 minutes. Birmingham Airport (BHX) and the NEC are easily accessible via the nearby M42. You can reach the Cadbury World chocolate factory or the Black Country Living Museum in about 30 minutes.

West Midlands Safari Park is also close by. The stylish Fairfield Suite has its own bar and can accommodate up to 220 guests, making it a popular wedding venue. Host an intimate business gathering or a conference in one of the hotel's 10 hi-tech meeting rooms.

Wi-Fi is free throughout the hotel, and a dedicated events team can arrange catering and business services. Relax in the steam room, swim laps in the heated indoor pool, and enjoy delicious meals in our Sourced restaurant, which features daily specials.

Read more about this hotelShow less

Alternatively, unwind with a refreshing drink in the lounge bar. Kids stay and eat free.

When you stay at Holiday Inn Birmingham Bromsgrove by IHG in Bromsgrove, you'll be near the airport, within a 5-minute drive of Artrix and Avoncroft Museum of Historic Buildings. This spa hotel is 15.6 mi (25.1 km) from Utilita Arena Birmingham and 11.1 mi (17.9 km) from Cadbury World.

Make yourself at home in one of the 110 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 16.95 to 16.95 per person
    • Pet fee: GBP 15 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: GBP 25.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Polish

    Romanian

Nearby attractions

Artrix 3 km / 1.8 mi
Avoncroft Museum of Historic Buildings 3.8 km / 2.4 mi
Aztec Adventure Upton Warren Activity Centre & Aqua Park 4.9 km / 3 mi
Waseley Hills Country Park 8 km / 4.9 mi
Lickey Hills Country Park 8.1 km / 5 mi
Harvington Hall 8.3 km / 5.2 mi
Hanbury Hall 9.8 km / 6.1 mi
Droitwich Spa Lido 10.1 km / 6.3 mi
Droitwich Spa Heritage & Information Centre 10.3 km / 6.4 mi
Clent Hills Country Park 12.2 km / 7.6 mi
Forge Mill Needle Museum and Bordesley Abbey 12.5 km / 7.7 mi
Arrow Valley Country Park 12.8 km / 7.9 mi
Pitcheroak Golf Course 12.9 km / 8 mi
Severn Valley Railway Kidderminster Station 13.2 km / 8.2 mi
Hagley Hall 13.4 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 110
  • Number of floors (main building): 4
  • Single rooms
  • Double rooms
  • Suites: 2
  • Accessible rooms: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
Show 52 more facilities & services
  • Visa Electrón
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 10
  • ProjectorExtra charge
  • Printer
  • Fax
  • Indoor freshwater pool: 1
  • Sauna
  • Steam bath
  • Hot tub
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 36 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable2 photos

    Holiday Inn Birmingham Bromsgrove

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Safe
    • Hairdryer
    • Pay movies
    • Extra beds on demand
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-3

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 36 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable10 photos

    Holiday Inn Birmingham Bromsgrove

    DOUBLE WITH DOUBLE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Pay movies
    • Extra beds on demand
    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Wi-fi
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 36 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable10 photos

    Holiday Inn Birmingham Bromsgrove

    DOUBLE PREMIUM

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Pay movies
    • Extra beds on demand
    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Wi-fi
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 36 m²TWN.ST
    TWIN STANDARDPhoto unavailable5 photos

    Holiday Inn Birmingham Bromsgrove

    TWIN STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi
    • Extra beds on demand
    • Pay movies
    • Safe
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 36 m²SUI.DB
    SUITE WITH DOUBLE BEDPhoto unavailable10 photos

    Holiday Inn Birmingham Bromsgrove

    SUITE WITH DOUBLE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Room amenities

    • Safe
    • Tea and coffee making facilities
    • Hairdryer
    • Bathroom
    • Pay movies
    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BED • 1 Bedroom • 36 m²ROO.DB
    Room WITH DOUBLE BEDPhoto unavailable10 photos

    Holiday Inn Birmingham Bromsgrove

    Room WITH DOUBLE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Room amenities

    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Pay movies
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB-1

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUM • 1 Bedroom • 36 m²ROO.PI-2
    Room PREMIUMPhoto unavailable15 photos

    Holiday Inn Birmingham Bromsgrove

    Room PREMIUM

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-2

    Room amenities

    • Wi-fi
    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Extra beds on demand
    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Birmingham Bromsgrove

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 36 m²ROO.ST
    Room STANDARDPhoto unavailable8 photos

    Holiday Inn Birmingham Bromsgrove

    Room STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Pay movies
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Birmingham Bromsgrove

8.0
Excellent
1,002 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
8.0 /10
Neighborhood
7.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
John
Excellent service staff was very attentive to everyone of they guests.
8/10
Excellent
18 Jul 2026
Darrell
Absolutely no complaints about the room, good sized and clean. Staff were notably lovely and friendly, from reception right through to housekeeping and cooks. Breakfast was lovely, though the eggs could do with a bit better planning (scrambled eggs sat out too long and fried eggs not coming out often enough).

Loses a star for the health and fitness facilities: small, wet areas not in the best condition, gym underequipped. It was just adequate for an overnighter, but that they manage to charge a subscription to locals for it is unbelievable.
Partner
8/10
Excellent
14 Jul 2026
clare
The room was clean and the complimentary beverages were well stocked.
All the staff were friendly and welcoming. We ate a light bite in the bar which was good value for the money and tasty.

We have stayed before and the air conditioning was not working, this problem has not been resolved and the air conditioning and bathroom fan did not work during this stay. This was a problem with temperatures of 30 degrees outside.
The hotel is in a convenient location.
Partner
2/10
Poor
12 Jul 2026
Robert
The rooms were basic and not cleaned to the highest standard (stains in toilet, roll on deodorant left on the floor from previous occupant). We only live 15 mins away and only booked to get a night with air-con during heat wave as advertised only to be told on arrival that the air-con was not working throughout most rooms and it would be pot luck as to whether ours would, luckily it did. The reception staff found it funny that the air-con might not work.
We arrived at around 3pm and walking down the corridor, which had a funny smell to it, to our room we passed trays the remnants of room service that people had left outside their rooms, which appeared to be from breakfast. We went out for dinner and arrived back at 9pm and these trays and glasses were still on the floor outside the rooms, the glasses were still even there the following morning.
The changing rooms/showers for the swimming pool were grotty, the pool itself was ok but the floor around it was dirty and had missing tiles. The hot tub was not inviting at all and had many sections of missing tiles in it and the water looked a tad misty.
The bar, reception area and restaurant all seemed to have been recently updated and appealing, however it seems that the renovations/upkeep don't extend to the rest of the hotel.
I wouldn't recommend this hotel at all and isn't worth the price.
Partner
2/10
Poor
12 Jul 2026
Dee
There was no telephone in the room. The ac was not working
Partner
4/10
Poor
12 Jul 2026
john
Air conditioning not working
Self
2/10
Poor
04 Jul 2026
Paris
When I arrived I had to wait 20 mins as there “system” was slow, this resulted into waiting in the reception area for ages. Once I collected my card for my room, the room stunk, loud all night, stains on the bed sheets, no towels, the fan was broken.
Partner
6/10
Pleasant
03 Jul 2026
Paul
.
10/10
Exceptional
01 Jul 2026
alison
Very helpful modern hotel nice bar area ideal for a quick stop ever
Partner
10/10
Exceptional
30 Jun 2026
richard
Great food and swimming pool was very quiet
Partner
4/10
Poor
27 Jun 2026
justin
Hotel poorly maintained, staff very pleasant and AC not working or not in the hotel, fans provided were unsuitable and very noisy, would not recommend.
Self
6/10
Pleasant
24 Jun 2026
Simon
The hotel itself and the staff were absolutely lovely – friendly, welcoming, and very helpful throughout my stay. The gym facilities were also very good, and the gym staff were excellent.
Unfortunately, the spa facilities were quite disappointing. The sauna, in particular, was not clean, and overall the spa felt like it needed a thorough deep clean. This was a real shame because, with proper upkeep, the spa could be exceptional.
This experience won’t put me off staying at Holiday Inn again, but I would avoid using the spa unless I can be confident it has been professionally cleaned and maintained to a higher standard.
Come on Holiday Inn – it really wouldn’t take much to bring this up to the level your guests expect.
I will be revisiting in three weeks’ time, so I’ll be interested to see if this feedback has been taken on board.
Kind regards,
Si
Self
6/10
Pleasant
21 Jun 2026
adrian
The hotel has been updated and the room was good. Unfortunately the air conditioning failed on one if the hottest days of the year and this made sleeping difficult.
Otherwise it was good.
Note a glass of Chardonnay (175ml) was charged at over £11.
Friends_and_family Family
6/10
Pleasant
14 Jun 2026
Sarah
Grubby room. Bathroom was dirty. No air con. Bed comfy but definitely wouldn’t stay again.
Self
10/10
Exceptional
12 Jun 2026
Marion
Breakfast well really nice
Went for a swim poolside tiles. Need to be repaired overall we had a lovely stay if we were passing in the future we would stay there again
Partner
10/10
Exceptional
07 Jun 2026
Agnieszka
Clean room and great breakfast. Staff always helpful and professional.
Self
6/10
Pleasant
27 May 2026
Stuart
Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him.
The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival .
When I asked if I could see the room before I was paid I was told they needed a managers consent which was finally given. I was also told that if I didn’t like the loud music I could leave and not check in. The restaurant staff was amazing and they looked after us very well
Family_with_children
10/10
Exceptional
11 May 2026
Glen
Large priority. Plenty of parking. Nice amenities. Breakfast expensive for what it is .
10/10
Exceptional
09 May 2026
Neil
Great hotel very impressed for the price, very well maintained and excellent amenities
Family_with_children
8/10
Excellent
26 Apr 2026
James
Unfortunately the air conditioning wasn’t working which made room too hot and stuffy so I didn’t get a good nights sleep but everything else was fine
Partner
8/10
Excellent
11 Apr 2026
Lee
Good room and great shower. Breakfast was great and meal in restaurant nice
Family_with_children
8/10
Excellent
11 Apr 2026
Craig
Robes not in room, coke and crisp missing from room fridge area
6/10
Pleasant
07 Apr 2026
JAGJIT
The exhaust in bathroom was completely blocked and had bad smell. Welcome with spider in the room.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Claire
Lovely hotel. Nice communal area and restaurant.
8/10
Excellent
23 Mar 2026
Michele
The room was very clean and was tidied after our first night.
We were disappointed with the food in the restaurant
6/10
Pleasant
08 Mar 2026
Steve
Ok just looked tired
Partner
6/10
Pleasant
08 Mar 2026
Dan
The staff were lovely, friendly and helpful. The main areas of the hotel were clean and nice. The room was tired. Clean, but one window didn’t close and the other window had a huge crack that was taped up.
8/10
Excellent
07 Mar 2026
Darren
Pool is tired but the hotel is good. Bar and food served good. Overall pleased
Self
4/10
Poor
06 Feb 2026
Jason
I am still awaiting a call from the General Manager who I have asked to call me (this is the 4th request)
Business
10/10
Exceptional
03 Feb 2026
Malcolm
Clean room, staff excellent real relaxing stay
Leisure Partner
8/10
Excellent
03 Feb 2026
John
Very good value. Decor is a bit tired, but everything else was fine.
Leisure Self
8/10
Excellent
26 Jan 2026
Ant
Clean today and good facilities.
10/10
Exceptional
23 Jan 2026
Joanne
Stayed here for two nights room was lovely. Staff were very helpful. Breakfast was good. My only complaint is in the room. There isn’t a magnifying mirror as ladies like these to do our makeup with them ,other than that complimentary tea coffee soft drinks crisps and chocolate was lovely to find in the room.
Leisure Self
6/10
Pleasant
18 Jan 2026
Adam
Room was satisfactory, face to face customer service also adequate however was unable to get to sleep until early morning due to function playing extremely loud music. No one answered the phone at reception and had to go down to the desk to raise the issue.
Leisure Family
10/10
Exceptional
10 Jan 2026
Agnieszka
Everything was perfect
Business
10/10
Exceptional
04 Jan 2026
Shamsul
Really good stay, hotel design is very welcoming with warm ambiance and great staff. Rooms were very comfortable and clean.
10/10
Exceptional
04 Jan 2026
Louisa
Lovely room, comfy bed, clean bathroom and large free car park
Self
10/10
Exceptional
31 Dec 2025
John
The staff are brilliant. Courteous, friendly and amazingly helpful. They really made our stay enjoyable. Our rooms were comfortable and well appointed. Breakfast was excellent with plenty of choice. Evening meal choice was extensive and good quality, and service excellent. Car park in need of repair.
Leisure Family
10/10
Exceptional
31 Dec 2025
John
The staff are brilliant. Courteous, friendly and amazingly helpful. They really made our stay enjoyable. Our rooms were comfortable and well appointed. Breakfast was excellent with plenty of choice. Evening meal choice was extensive and good quality, and service excellent.
Leisure Family
8/10
Excellent
26 Dec 2025
Mark
Comfortable and inviting lobby and bar/lounge areas. Spacious room. Very helpful and friendly staff.
10/10
Exceptional
24 Dec 2025
John
The staff here are all wonderful. friendly, charming and helpful. Rooms are clean and comfortable
Partner
4/10
Poor
23 Dec 2025
John
The room 303 is right next the door which clatters when people which is noisy ,i dont think the windows stop much noise comming from tge road .windenter and its front facing to the road are entering
Self
10/10
Exceptional
21 Dec 2025
Sue
Great value ,clean ,good breakfast , nice staff
Leisure Partner
10/10
Exceptional
18 Dec 2025
Agnieszka
Clean room good food
Business
8/10
Excellent
18 Dec 2025
Julie
Yes everything was all good
Partner
10/10
Exceptional
13 Dec 2025
Natalie
Room was lovely and clean, well equipped and staff very friendly and accommodating
Partner
2/10
Poor
12 Dec 2025
Bhanupriya
Utterly disappointed. The hotel had some plumbing issue and the rooms were stinking really badly. Changed rooms twice and all three rooms had a massive stink. Left the feedback with reception and they took the details but never botthered to contact us. Horrible experience and definitely not expected from IHG.
8/10
Excellent
09 Dec 2025
Elaine
Room comfortable and apart from what I presume were the previous guests dirty socks and false eyelashes behind the bathroom door it was clean! Inside the hotel was quite modern and seemed recently refurbished, there was a crack through our bedroom window and the outside of the property and pool area could have done with an upgrade but overall a pleasant stay.
Leisure Family_with_children
6/10
Pleasant
04 Dec 2025
Julie
We stayed in room 109, noisy room next door to store room
Leisure Partner
8/10
Excellent
28 Nov 2025
Carolyn
.
8/10
Excellent
26 Nov 2025
Richard
Great service and good rooms and quality food at a fair price. Not keen about the automatic 12.5% service charge!!
10/10
Exceptional
23 Nov 2025
Owen
Very nice and helpful staff.
Lovely restaurant and bar.
Pool could do with a refurb though.
Leisure Partner
10/10
Exceptional
22 Nov 2025
Phoebe
Everything great.
Didnt have food.
Shower could have been slightly hotter but thats just my personal preference.
Staff polite, great!
Leisure Family
10/10
Exceptional
10 Nov 2025
Rachael
Perfect
Self
8/10
Excellent
31 Oct 2025
Adrian
Lovely modern bar and dining area
Leisure Self
4/10
Poor
18 Oct 2025
Neil
Not so good
8/10
Excellent
18 Oct 2025
Matthew
Good gluten free options. Welcoming staff. Clean room. Parking on site.
Friends_and_family Family
8/10
Excellent
16 Oct 2025
Sarah
The carpark was spacious but could do with being fully tarmacked as where I had to park wasn't
Self
10/10
Exceptional
15 Oct 2025
Rob
The room was very well presented, the bar area was well kept, overall a very nice stay
Leisure Self
8/10
Excellent
12 Oct 2025
Dominic
High prices but great in all other respects.
Leisure Friends
10/10
Exceptional
12 Oct 2025
Steph
Room was spotlessly clean.
Comfortable beds.
Staff friendly and polite.
Excellent overnight stay. Thank you
Business
10/10
Exceptional
07 Oct 2025
Cathy
Clean comfy room
Business
8/10
Excellent
06 Oct 2025
Paul
Excellent staff, clean and accomodating hotel in a good location
Leisure Family
10/10
Exceptional
03 Oct 2025
Craig

Pet friendly

We’ve used this hotel several times previously to break a long journey, we also had our 2 large poodles with us. The hotel is perfect for all occasions.
Partner
8/10
Excellent
28 Sep 2025
Joanne
I have stayed in this hotel on two occasions. The internal area is good. The rooms are clean and fine.

I do think that the road surface externally is not good and needs renewing.
6/10
Pleasant
27 Sep 2025
Martin
A nostalgic visit. I knew this property way back as a young person. It’s been transformed since then in so many ways. Its former owners greeted you with a smile, warmth and interest. The current reception staff do not. Sad sign of so many big brand hotels.
4/10
Poor
25 Sep 2025
Bob
Served a large whisky in a dirty glass Batman wasn’t overly concerned
Mugs in breakfast bar had yes or coffee Staines from previous usage
For the price they charged for drinks and breakfast better off in a truck stop
Business Family
10/10
Exceptional
22 Sep 2025
christopher
Great Hotel. Very tasteful decor, modern and clean. Staff helpful and friendly. Swimming pool good.
Leisure Family
8/10
Excellent
21 Sep 2025
Lawrence

Small but peaceful room

It was a nice quiet room but there was not much room to manoeuvre my wheelchair next to the bed on either side. Bathroom
Self
10/10
Exceptional
21 Sep 2025
Cathryn

Great hotel

Great hotel and facilities. Easy check in witb friendly staff.
Friends_and_family Family
10/10
Exceptional
16 Sep 2025
Jennai
Clean and comfortable
Leisure Self
10/10
Exceptional
15 Sep 2025
Maek
For £70 B&B it was better than alot of Hilton’s I would normally use.
Business Self
10/10
Exceptional
15 Sep 2025
Katrina
Lovely clean hotel with fab facilities. Could just do with a new mattress
Partner
10/10
Exceptional
06 Sep 2025
Graham

Great hotel

Comfortable and friendly staff. Great pool and nice location.
Partner
10/10
Exceptional
06 Sep 2025
David

Nice hotel

Really nice anniversary stay.

Outside of the building doesnt do the interior justice.

Really enjoyed our stay.
Partner
2/10
Poor
04 Sep 2025
Hayley

Parking fine

The stay was good and the staff were friendly and helpful. Unfortunately we received a parking fine following the stay which has left a bad impression specifically as parking is free
Friends_and_family Family
10/10
Exceptional
03 Sep 2025
Rebecca

Highligh of the summer

The whole experience for a family trip was exceptional, the area, the hotel, the food, the staff. Already recommended this hotel to friends and family.
Friends_and_family Family
6/10
Pleasant
24 Aug 2025
Laura
Require updating
10/10
Exceptional
17 Aug 2025
Chiara
Lovely views nice modern interior decor
Leisure Partner
10/10
Exceptional
17 Aug 2025
Peter
Friendly efficient service, good facilities, great value
Leisure Partner
4/10
Poor
11 Aug 2025
Eirian

Worst sleep Ever

Lovely hotel, inside and out, however worst night sleep. The bed was too soft, woke up back in agony. The pillows were cushions.
Friends_and_family Friends
8/10
Excellent
10 Aug 2025
Gareth
Looks a bit tired on outside and car park needs resurfacing but inside was very nice. Ac sadly didn't work but overall was a pleasant stay
Leisure
10/10
Exceptional
09 Aug 2025
Drusilla

What more could you ask for!

Excellent one night stay. Friendly and helpful team, spotless cleanliness , comfortable bed, quiet room, excellent shower.
A bonus of breakfast sausage being gluten free!
What more could you ask for!
Self
10/10
Exceptional
06 Aug 2025
Wendy

Pet friendly stopover

Lovely hotel, good amenities . Bar and restaurant had a great feel . Lots of different areas to sit , with the bar being dog friendly. Lovely buffet breakfast. Room was clean and comfy, but a bit dated- maybe because it was a pet friendly room.
Very nice comfortable stopover.
Friends_and_family Family
8/10
Excellent
02 Aug 2025
Cheryl

Good value, but spa needs attention.

Quick check in with pleasant staff. Nice room which was very warm with no air con. Would benefit from opening windows & keeping curtains drawn during day to keep rooms cooler.
Great size tv with good choice of chanels. Comfy bed & good bathroom but a little small.
Public areas have been refurbished to a good standard & bar areas are great.
The only critsm is the spa which was grubby overall particularly around the pool where there was dirty looking flakes of paint around the vents & cracks in the ceiling. Also the jacuzzi was not working & has been out of order for some time.
Business
8/10
Excellent
27 Jul 2025
Melanie

Convenient hotel great breakfast

Clean room and comfortable public areas. Enjoyed buffet breakfast, everything we could want. Few feedback points including better training for young bar staff-served cloudy beer (sent back) G & T in a dirty glass ( sent back) wanted my husband to pay for the drinks before issues sorted ! Receptionist a little curt, may be cultural difference, ‘Good afternoon’ always nice!
Partner
6/10
Pleasant
27 Jul 2025
Hayley
The property overall was dirty and grimy, looks lovely from a distance but up close was definitely to personal to say the least!! Jacuzzi wasnt working the whole 3 days we were there, we stayed in a family room amd it was so noisy and had no air con for 3 days which we got told on the 8th of june there was air con not working in only certain rooms and we stayed 25th to 27th of july and still wasnt working. Pool area was so damp and dirty. The extractor fan also wasnt working in our bathroom. We have pictures to show this!
We ordered food at the bar, 40 minutes later still no show of 2 jacket potatoes which was ordered, my husband checked at the bar to ask was there a wait and they replyed yes, he explained we have been waiting 40 minutes so they checked and said it didnt get sent through to the kitchen although we paid , they then rectified this for us but offered us 1 drink to \" apologise \"

Considering all them were the things we was dissapointed in, the stay was in a good location and if all those things didnt happen it would of been 100%
Leisure Family
8/10
Excellent
27 Jul 2025
Steven
We enjoyed our stay. Staff pleasant. Food good. Great sleep.
6/10
Pleasant
26 Jul 2025
Verified traveler
The hotel is clean and the downstairs communal areas are pleasant however the corridors and bedroom are looking a little shabby with woodwork in need of painting.
Friendly staff. A good cooked breakfast.
Partner
8/10
Excellent
23 Jul 2025
Aimee
We arrived very late as it was a last minute booking. The hotel itself was lovely , very clean and modern!
The only issue we had was , there was a planned power cut at midnight which we was not informed of ...so we did think we had tripped a fuse , until we walked downstairs and saw a few other concerned people.
On another note , can confirm the fire saftey lights etc work. All in all it was a lovely stay and we would definitely go back.
Leisure Partner
10/10
Exceptional
17 Jul 2025
B

Good Hotel

Good hotel.
8/10
Excellent
14 Jul 2025
Alison
Hôtel is a bit tired but the staff are friendly and efficient.
I would recommend the hotel for comfort and sporting facilities; the helpfulness of the staff and the hotel’s position.



Leisure Family
4/10
Poor
13 Jul 2025
Vicary

Not the worst not the best!

Unfortunately the stay was let down by the staff, the hotel itself is nice! Pool a bit outdated but does the job! We waited a hour to be checked in, and were told our room wasn’t ready. We then waiting further time while the attendant cleaned the room approx 30 mins. Wasn’t what is expected of a IHG hotel.

Friends_and_family Family
4/10
Poor
12 Jul 2025
Corinne
No ac!!!!! Broken window too, just flaps wide open
10/10
Exceptional
08 Jul 2025
Patricia

Favourite hotel

Lovely hotel stayed with our dog who was very happy there. Family visited us for dinner which was good and we watched Wimbledon on large screens. Will stay again.
Partner
4/10
Poor
30 Jun 2025
Leigh

Poor stay

Hotel was clean, room was modern. Unfortunately air con didn’t work which made the room like a sauna.

Ordered room service, food was inedible and was left.

Was woken at 5.40am due to the bins being emptied outside our room and all the bottles clanging.

At checkout wasn’t asked how the stay was etc.

I reported the air con fault and bring women at 5.30am but the staff didn’t seem bothered.

Overall hotel has a lot of potential but staff need better training. Air conditioning needs fixing. Bins shouldn’t be collected in the early hours waking guests!
Partner
4/10
Poor
29 Jun 2025
Wendy
On first impressions room looked ok had few flys on curtain pulled curtain across to let them out the whole wall was full of mold was horror find what i saw .
Did complain to reception and looking in to refunded me my stay and hopefully do something to that room
Leisure
4/10
Poor
29 Jun 2025
Wendy

Disappointed

I came down from Yorkshire for weekend booked two rooms .
I had few flys in my room on curtain i pulled back curtain to have a look the whole wall was black with looks like mold
Friends_and_family Family
10/10
Exceptional
25 Jun 2025
Sandra

Family feel with the AMAZING STAFF!!!

My husband Matthew and l arrived at the hotel early evening.
It had been a very long, hot tiring day.
I explained that we had booked additional on the Friday due to having to do some meetings for work, as well as the Saturdays original booking.
I asked if we could stay in the same room for 2 nights.
Ahmed who had greeted us ,was AMAZING, and sorted all that out for us , and made sure we had a room with air con.
Professional, warming and welcoming , nothing was to much trouble.
Amazing other staff who were like family , it had a family feeling in the hotel ,so comforting and warm welcoming.
Partner
10/10
Exceptional
24 Jun 2025
Raihan
Fantastic
Leisure Family

Location & surroundings

Holiday Inn Birmingham Bromsgrove
Kidderminster Road, . 0 ., Bromsgrove, United Kingdom

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Holiday Inn Birmingham Bromsgrove

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