St Andrews House Hotel

8/10

Excellent

08 Mar 2026

Lynsey

Breakfast was lovely! Buffet and à la carte.
The room (king) was huge- really lovely. Fluffy pillows and duvet but bed not the comfiest I’ve slept on!
Unfortunately our room was not ready at check in - 4pm - and we didn’t get in until 5.30 which wasn’t ideal. The swimming pool is nice but noisy! Not the chilled vibe I was hoping for!

Partner

10/10

Exceptional

01 Mar 2026

Stuart

Staff were exceptional

Partner

10/10

Exceptional

28 Feb 2026

Victoria

Lovely hotel, brilliant staff.

Partner

10/10

Exceptional

23 Feb 2026

Deborah

Hotel was beautiful. We upgraded to a junior suite which was a

4/10

Poor

15 Feb 2026

Douglas

After paying full price for this weekend stay, we found the hotel overrun by guests (with their children and dogs) taking advantage of cheap off season dinner, bed and breakfast deals. Despite a relatively late check in time of 4pm, we and many other guests found that the rooms were not ready. As a result we could not make planned use of the facilities, and almost missed pre-booked spa treatments. Eventually gained access to our room at 6.30pm. Room was very shabby. We were kept waiting for 45 minutes to get our menus at a pre booked dinner in one of the hotel restaurants. All very disappointing and certainly not the luxury five star stay that the advertising would suggest.

Partner

8/10

Excellent

13 Feb 2026

William

Great rooms and location. Breakfast wasn’t what we expected as looked like lack of staff to replenish items. Also cooked to order items were not the best.

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

Jade

Very disappointing stay. The staff member who checked us in failed to smile, our sea view room had a skip right outside the window, someone else’s food bill was put on our bill (we didn’t even visit the restaurant in question), when we brought this up at check-out we were promised this would be removed. Their food bill is still showing on my account days later and the hotel have failed to reply to my email regarding this. Hotel lacks atmosphere and having to book slots for swimming is a farce. Don’t waste your time staying here, it’s not up to standards of other 5 star hotels! The Old Course is far better!

Leisure Partner

10/10

Exceptional

07 Feb 2026

Martyn

We very much enjoyed our 2-night stay at the Fairmont in late November. Location is stunning, in close proximity to the sea and accessible coastal path. Our room was large and very comfortable and well furnished. All staff we encountered were extremely helpful, particularly Emma /Emily on reception (who dealt efficiently with a room booking discrepancy caused by Expedia) and Alex on Concierge. Breakfast buffet was excellent, with a la carte options and egg station. Swimming pool was large with a well organised booking system. The spa lived up to expectation. The golf practice facilities were very good and open to all residents. Unfortunately I didn’t get to play the golf courses on site as planned owing to the weather, but they looked scenic and well maintained. There is a regular shuttle bus service into historic St Andrews town, which is a few miles away. Would definitely stay there again.

Partner

4/10

Poor

25 Jan 2026

alan

Restaurant we booked was closed, despite reconfirming via email. Replacement meal was bar food, and service was very slow.

8/10

Excellent

20 Jan 2026

Calum

Room was fantastic as usual but unfortunately the on site Italian restaurant is lacking on portion size and is reasonably the only option unless you want to eat at the bar or in your room.
The spa very few towels available and it was a rush of people to get one once they restocked them 6 at a time.
Stayed last year and the ground floor restaurant was amazing but this now only serves breakfast and lunch, a bizarre decision. The sports bar looks quite run down now.
The overall options for a someone not drinking alcohol were very small, pretty much fizzy drinks.
Staff in the bar weren't entirely welcoming and pretty much ignored everyone.

6/10

Pleasant

13 Jan 2026

Lynn

Spa - could not believe for a 5 star hotel that you had to book a slot to use pool and spa! Given a 45 minute slot but no monitoring of that once in. Changing rooms were not great, dirty towels lying everywhere, lockers old and several not working. Facilities themselves were poor. Steam room appeared to have mold on tiles and steam coming out of a pipe in the wall with no cover over it or warnings beside it - dangerous.
Room was of a good standard, all main surfaces were clean however, the surfaces not so obvious were not clean or dusted - table lamps, top of bed head etc.
Staff - were all lovely and very polite.
Food - was pretty poor. Breakfast - eggs not cooked through, pancakes stone cold, tea cold, 2nd pot far too strong even for me, 3rd pot too strong again, so gave up on that. Dinner in bar - fish & chips were not good, chunky chips slightly hard and fish was soggy.

Not somewhere I would return to or recommend.

Partner

10/10

Exceptional

12 Jan 2026

Chris

The room and service was great, top quality. I do recommend booking at the restaurants as the hotel says as they are full.

Partner

10/10

Exceptional

04 Jan 2026

Martin

Good room, but it needed dusted! Everything very happy with.

Partner

10/10

Exceptional

23 Dec 2025

Harminder

Excellent service, professional staff. Food was great

Family

10/10

Exceptional

09 Dec 2025

Alan

Lovely and clean Friendly staff who were courteous and professional

Partner

10/10

Exceptional

08 Dec 2025

Jamie

Fantastic stay with amazing service.

10/10

Exceptional

07 Dec 2025

Vincent

Great hotel

10/10

Exceptional

05 Dec 2025

Rosemary

Ran out of Smoked salmon on our second day breakfast as nice with scrambled eggs.
Bar prices a bit high but as expected for 5 star rating.
Lovely comfortable room upgraded to sea view which was nice. Problem trying to turn down the room thermostat, fortunately we could open the window.
Hotel beautifully decorated for Christmas with trees everywhere! Very cosy hotel

Partner

10/10

Exceptional

04 Dec 2025

Nirmal

Staff was fantastic

10/10

Exceptional

01 Dec 2025

Chris

The room was beautiful, the hotel itself is fantastic and the staff are so attentive and friendly. Will definitely be back

Partner

8/10

Excellent

30 Nov 2025

Pauline

Staff very friendly and helpful

Leisure Partner

6/10

Pleasant

19 Nov 2025

Iain

Evening dining options were

10/10

Exceptional

10 Nov 2025

David

Everthing was outstanding. Staff were friendly, the hotel gave my son a teddy for his first time visiting which he loves and we got cakes in the room for my wife’s birthday. Cannot fault anything

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Janet

The hotel was excellent, my only complaint is the mattress was very soft and in the bathroom the moisturiser didn't match the shower gel and shampoo etc. will definitely return!

Leisure Partner

8/10

Excellent

04 Nov 2025

Paul

We love the Fairmont. It is our favourite hotel in Scotland however the standard of the breakfast available has reduced over the last few years.
It is still a lovely spread but when you set the bar high and it then drops you know it can be better. Simply put the fruit on offer at a 5 star hotel for breakfast is not good enough. No berries, kiwi or other fresh fruit that is normally available at other hotels of similar standard. Only melon and orange and apple slices available this morning

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Michael

Beautiful resort hotel on the coast near St Andrew’s that offers a very nice breakfast and excellent customer service

Leisure Family

8/10

Excellent

26 Oct 2025

gisela

It was good, but for a 5 star hotel I feel like the service was ok

Business_and_leisure

10/10

Exceptional

25 Oct 2025

Clare

Just had a lovely few days in The Fairmont. Great facilities and a beautiful room.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Lynne

Lovely hotel!
Very clean, staff were very courteous and always willing to help.
Only negative that I have is that there was not a hair dryer in the room!???
Would definitely recommend this hotel!

Leisure Family

6/10

Pleasant

16 Oct 2025

Andrew

Check in a shambles but apart from that the usual high standard.

6/10

Pleasant

15 Oct 2025

June

The shower in the men’s spa area was so full of mold, and it was very dirty. Our bathroom in our room had a tile that was completely lifted probably because of water getting in the massage that my husband had he had mentioned to the service provider numerous times that he did not want anything but his back and shoulder massaged and she did what she wanted to do and didn’t listen to him so thank God we had 20% off the service. The food was great. The people you have working in your bar area are young and inexperienced and you could tell they weren’t very accommodating and somewhat dismissive but everything else was great.

Leisure Partner

8/10

Excellent

14 Oct 2025

JAMES

Had to request housekeeping twice, once at 4.20pm, then again at 5.50pm as rooom hadn’t been serviced, also had to request more tea/coffee items as this hadn’t been replenished either.
As this was October week the hotel was very busy and we couldn’t get a table for bar service, although the hotel did suggest making reservations at the time of booking , we just didn’t know it was October week.

Leisure Partner

8/10

Excellent

14 Oct 2025

Mariana

Great property location to St Andrew’s . Staff was amazing , rooms were clean , there were choices for eating onsite

Leisure Friends

10/10

Exceptional

13 Oct 2025

Avijit

Wish the Expedia app did not give me trouble when booking for 4 adults

10/10

Exceptional

11 Oct 2025

Joyce

Staff very friendly and helpful. Lovely room and nice atmosphere

Partner

6/10

Pleasant

10 Oct 2025

William

It was all ok . Tomazs at breakfast was first class

Leisure Partner

8/10

Excellent

10 Oct 2025

D. Peter

Clean large rooms, excellent breakfast, easy parking and close to town

10/10

Exceptional

05 Oct 2025

RAJA

H

10/10

Exceptional

24 Sep 2025

Andrei

Great peaceful and relaxing hotel. Beautiful golf course. Much nicer than the old course. Needs an update here and there, but nothing major. Would stay again.

Leisure Family

10/10

Exceptional

22 Sep 2025

Jose

A great choice in town

Leisure Family

10/10

Exceptional

03 Sep 2025

Kathryn

It was very peaceful and spacious and the views were lovely. The staff were also friendly and helpful. Overall, we highly recommend this rejuvenating experience.

Leisure Partner

8/10

Excellent

28 Aug 2025

PEDRO

The restaurants in the hotel look primarily to an internal patio that has no Ocean views. Notwithstanding that the site where the hotels sits in has a wonderful Ocean view. A great view was wasted by the architect that designed the hotel.

Leisure Family

10/10

Exceptional

26 Aug 2025

Elissa

Staff was exceptional. Harri met us at the driveway and couldn’t have been any nicer or helpful. Jamie at concierge was delightful and informative. All the staff were professional

Partner

10/10

Exceptional

21 Aug 2025

Verified traveler

Highly recommend the Fairmont, it’s simple, classy and elegant.

Partner

10/10

Exceptional

04 Aug 2025

Albert

The staff at this hotel was simply outstanding

Leisure Partner

10/10

Exceptional

02 Aug 2025

Bobbi

This was an ideal spot to play golf at st Andrew's and the surrounding vicinity!

Leisure

6/10

Pleasant

21 Jul 2025

Lisa

Not value for money

Whilst a very popular hotel for keen golfers, for a couple looking for a more luxurious stay for both birthdays we were quite disappointed.
This was due to various reasons.
Firstly the room had air con but appeared to have been switched off completely so couldn’t use.
The welcome package we were meant to get due to an error in our booking was 6 chocolates… which isn’t exactly overly special for my partners 40th.
The hotel is exceptionally overpriced for the quality. The rooms are fine but nowhere near over £400 for what we received for one night. Whilst it included breakfast, the hotel was slightly dated, especially from the exterior and in the rooms - would have expected much more.
Also, we ate at the clubhouse bar and grill and were disappointed in the food. Whilst our lobster and goats cheese starters were lovely, the lemon sole I ordered came with the bones still intact. Whilst this is usual for other places, it doesn’t state it on the menu and I was never informed it would be the case by the waiter. In addition, I wasn’t provided with a fish knife to descale, so would have thought otherwise. I asked for it to be descaled and it came back mostly bone free, but still had to pick out bones from my mouth.
The sides were also disappointing- 3 carrots for £7 and a handful of chips for £7, considering the lemon sole came with nothing and the peppercorn sauce was an extra for the fillet steak.
Overall, I would not rush back in a hurry.

Partner

6/10

Pleasant

13 Jul 2025

Karen

Amazing hotel, avoid the Italian restaurant

I stay at the Fairmont frequently and it’s the second time this month, the whole hotel is 10/10 couldn’t rate the hotel or staff higher, especially the hotel bar staff!. However it was my first time eating in the Italian restaurant and I couldn’t rate it lower, the service was shocking, I had to eventually request my main meals after over an hour as my son was getting tired, could see others unhappy and complaining. Food wasn’t good! I did mention when paying but the girl couldn’t have cared less, very much that’s a shame, sign her please. It massively let the hotel down as it’s somewhere I love going and have multiple other stays planned for the year. Stay clear of the restaurant!

Friends_and_family Family

6/10

Pleasant

11 Jul 2025

Elaine

Beautiful place with unresponsive management

Management unwilling to reverse an unfair charge. We won't go back.

Partner

10/10

Exceptional

20 Jun 2025

Tammy

Excellent 10/10

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Craig

Great stay!

10/10

Exceptional

29 May 2025

joseph

Superb hotel

Fantastic hotel in an amazing location. A true 5 star experience.

Friends_and_family Family

10/10

Exceptional

28 May 2025

Elizabeth

Very helpful staff. I have severe food allergies and was very happy I could have anything I wanted cooked to suit me. Room was very clean and large. Would recommend.

Leisure Partner

10/10

Exceptional

22 Apr 2025

Paul

Outstanding service.

6/10

Pleasant

18 Apr 2025

Ian

Breakfast very good, staff very good at breakfast , housekeeping very poor, too many noisy dogs, rooms made up after 5pm - not good

Leisure

6/10

Pleasant

12 Apr 2025

Paul

A mixed bag

Really stunning surroundings. Rooms and some public areas are very tired. Staff were helpful, friendly and welcoming. Poor food choices and extortionate prices. A pint of Moretti £8.50!! Breakfast was good with variety and quality ingredients and staff coped well with the volume of guests due to the holidays

Friends_and_family Family

10/10

Exceptional

05 Apr 2025

Elizabeth

Overall a very good stay. Food was excellent and staff were extremely attentive. Used the spa facilities which were first class and also had some treatments. Look forward to returning.

Friends_and_family Family

8/10

Excellent

05 Apr 2025

Paul

Slightly disappointed this time!

We have stayed at this hotel several times in recent years. Tinged with slight disappointment! We really enjoy staying at this hotel and the staff are excellent. However, our rooms made us question the price as we felt the rooms were not up to the standard we expected from a five star hotel.

Friends_and_family Friends

10/10

Exceptional

04 Apr 2025

Dorothy

The staff is fantastic

Leisure Family

6/10

Pleasant

01 Apr 2025

Emma

Beautiful surrounding property and views of the sea. The rooms are old and could’ve been cleaner. Went to the spa in the evening to use the facilities and it was extremely dirty and unkept. Didn't even attempt to find the sauna it was so dirty in the locker room which was very unlike other Fairmonts i’ve stayed at.

Leisure Family_with_children

6/10

Pleasant

01 Apr 2025

FREDDIE

Great Hotel but there are better 5*’s for sure

Family stay for long weekend. Been many times over the years. Location is super. Having stayed at many competitor hotels such as Cromlix & Cameron House Hotel the attention to detail and service quality is not as good at Fairmont. Dining experiences are also not as good.

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

Ross

We got a studio room and as soon as we walked in we spotted the sofa was covered in dog hair. Unbelievable
The porter went and got a cleaner who hoovered it then we were asked to vacate the room while they had another go at cleaning on our time. We got one free drink each for this. I did ask to move rooms but no.
I struggle to understand if these rooms are cleaned properly between customers how was this missed? It was covered in dog hair not just a few bits

Leisure Family

10/10

Exceptional

23 Mar 2025

Verified traveler

Family birthday weekend

Relaxing weekend by St Andrews! Excellent food, amenities and grounds. Kids under 6 eat free. Will definitely go back. Lovely staff!

Friends_and_family Family

10/10

Exceptional

22 Mar 2025

E

Very pleasant, friendly staff and fellow guests seemed to all be in a positive frame of mind.

Leisure Partner

10/10

Exceptional

18 Mar 2025

Beverley

Very enjoyable stay , room was lovely, all the staff very friendly and helpful. We also enjoyed dining in the hotel, will definitely be back

Leisure Partner

8/10

Excellent

12 Mar 2025

Verified traveler

Gorgeous interior

Hotel was lovely and staff were amazing. Only thing was when we went to our room and opened the fridge to pop some drinks in, it hadn’t been cleaned from whoever was in the night before. There was still a cake lying on the fridge and it had began to go off and go into the rest of the items in the mini bar :( and some of the milk had been used from the previous people - so we had to ask for the fridge to be cleaned and then restocked. Think this should have been done prior to us checking in!

Partner

8/10

Excellent

24 Feb 2025

Frances

Girls Trip

Valet took my keys home

Friends_and_family Friends

10/10

Exceptional

22 Feb 2025

Nicole

Amazing and relaxing

Amazing and relaxing

Friends_and_family Family

8/10

Excellent

14 Feb 2025

Elizabeth

Unfortunately the breakfast was cold other than that a enjoyable couple of days away.

Leisure Partner

10/10

Exceptional

07 Feb 2025

Charon

Super hotel in beautiful location

Leisure Partner

10/10

Exceptional

18 Jan 2025

Mark

Luxury

Lovely luxurious hotel. Beautiful grounds with stunning views. Spa facilities good. Choice of restaurants for eating at night. Excellent breakfast

Partner

10/10

Exceptional

06 Jan 2025

Bogdan

Like: Great service, lovely nature setting.
Dislike: Had to book spa 1 hour slot only, and dinner at the hotel in advance and we were not informed.

Leisure Family_with_children

6/10

Pleasant

01 Jan 2025

Carleen

A lovely room but not the 5 star we expected, pillows were awful, aircon noisy, had to ask for refreshing of the shower gel. Mud not hoovered up etc
Breakfast was excellent with lots of choice and attentive service.
The bar in the evening was packed and it was slow service and sometimes difficult to get a space.
La Cucina wasn't anything special and overpriced for what it is, much better restaurants in St Andrews.
The spa is nice but with lots of families with children wasn't relaxing and difficult to swim.
The shuttle service is helpful but often fills up in advance with only 8 seats and stops at 6pm, a taxi back from St Andrews costs about £10-£12.

Leisure Partner

8/10

Excellent

01 Jan 2025

Maritza

Excellent hotel for families and the best breakfast!

Leisure Family_with_children

10/10

Exceptional

30 Dec 2024

Aimee

Christmas at St Andrews

Another great stay at St Andrews. Good food, service and atmosphere!

Friends_and_family Family

10/10

Exceptional

28 Dec 2024

Shelley

Festive Getaway

Lovely festive stay with the family. Plenty to keep little ones entertained. Staff so helpful and hotel was beautifully decorated for Christmas.

8/10

Excellent

24 Dec 2024

Richard

Location is good, plenty of walking options. St Andrews is 10 minutes away.

Menus, food quality and availability, was better last March when we stayed in this Hotel. Best to stay when schools are not on holiday.

Leisure Partner

10/10

Exceptional

18 Dec 2024

stuart

Overnight stay

Amazing hotel, staff and food

Partner

10/10

Exceptional

10 Dec 2024

DAVID

First Class, Welcoming & Excellent

There for a romantic stay and the hotel was beautiful, especially with all their stunning Christmas decorations. Service was absolutely first class: friendly, helpful, warm, welcoming and just made us feel special and pampered. Yes it’s a hotel of the highest standards but you don’t feel in any way uncomfortable - just like a beautiful big house with lots of people looking after you for two days. Huge credit to management and more importantly the staff.

Partner

10/10

Exceptional

01 Dec 2024

nicola

Fabulous hotel, perfect for a relaxed break whether that be as a couple or as a family.
Overall, High standards and friendly service. Would definitely return.
Only couple of issues we had was it was very difficult to find a parking space on arrival due to the busyness of the hotel and very slow service at reception checking in which meant significant time standing in a queue. One of the most disappointing points, which I did not expect from such a high class hotel, was when our beds were made on the second day, the sheets were neatly folded but the pillows were left as we had slept on them- not plumped to neatened. Did not look good when we arrived back to our room.

Partner

10/10

Exceptional

11 Nov 2024

Steven

Excellent Hotel

Fabulous Quality & Service

Partner

10/10

Exceptional

07 Nov 2024

Megan

Wonderful, cozy, great food and staff

Leisure Partner

10/10

Exceptional

05 Nov 2024

Louise

Fabulous hotel. Loved every minute of our stay.

Leisure Family_with_children

10/10

Exceptional

25 Oct 2024

Helen

Excellent

Leisure Family

10/10

Exceptional

20 Oct 2024

Donna

👍

Leisure Friends

10/10

Exceptional

18 Oct 2024

Herman

Great location

Leisure Partner

10/10

Exceptional

16 Oct 2024

Margaret

What a beautiful property. The pool and spa were amazing as was breakfast!

Leisure Family

10/10

Exceptional

05 Oct 2024

Maureen

Incredibly beautiful and peaceful- we had a really lovely time. Spa was fantastic!

8/10

Excellent

05 Oct 2024

Susan

Excellent property. Helpful staff. Lighting in rooms poor.

10/10

Exceptional

02 Oct 2024

Linde

High end property near St Andrews with two golf courses. Pro shop and restaurant with great view of the town of St. Andrews and coast line. Rooms were large size and breakfast buffet included in room price was very good. Also had sports bar with golf simulator and nice spa facilities.

Leisure Partner

10/10

Exceptional

23 Sep 2024

Andrew

Hotel, surrounding grounds, and St Andrews itself was fantastic. Well worth a visit even as none golfers..
Mr and Mrs Sutton were extremely impressed with all of the staff, in particular Levinne who went the extra mile for us….
A very warm welcome awaits Levinne and family if she ever visits Devon!!

Business_and_leisure Partner

10/10

Exceptional

16 Sep 2024

Archie

Fantastic place to unwind

Leisure

10/10

Exceptional

14 Sep 2024

Carla

Beautoful hotel, excellent service, fantastic breakfast.

Leisure Family

10/10

Exceptional

09 Sep 2024

Nirmal

Wonderful place with wonderful staff

Leisure Family

10/10

Exceptional

06 Sep 2024

Trandi

Relaxing atmosphere. Staff well trained and went the extra mile.

Leisure Friends

8/10

Excellent

25 Aug 2024

steven

The setting and the golf courses.

Leisure Family

10/10

Exceptional

23 Aug 2024

amy

Choosing this hotel was the best decision I made when booking my family vacation in Scotland. The property is stunning, spacious and beautifully decorated. The pool area is perfect. The staff so accommodating and the shuttle go and from town works perfectly. We did not golf but if we did the stay there seems that it would be even better. An overall 10!!!!

Leisure Family

10/10

Exceptional

20 Aug 2024

Janet

Lovely stay. Staff was very accommodating.

Family

10/10

Exceptional

16 Aug 2024

Alexander

Oh yes. This is 5 star done right.

From driving up to driving away this was everything you could expect. The team on the front desk was a young English man and a young Ugandan woman. Both were impeccable in presentation and communication with an ability to let me feel comfortable.

Self

10/10

Exceptional

16 Aug 2024

Jesus

Breakfast was great

Leisure