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Chateau Royal Beach Resort & Spa, Noumea

Noumea · New Caledonia

140 Promenade Roger LaroqueView location

9.0/10Excellent900 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.2/109.2
Condition9.0/109.0
Location9.0/109.0
Neighborhood9.0/109.0
Value6.0/106.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chateau Royal Beach Resort & Spa, Noumea

Chateau Royal is a new 'apartment style' resort, which opened in Februray 2011, and is ideally located right on the beach in Noumea on the former Club Med site.

It has full resort facilities including an elegant Bar, Restaurants, Spa and Aquatonic Gym, outdoor pool with swim up bar, sun loungers and access to the stunning white sand beach.

Read more about this hotelShow less

A stay at Chateau Royal Beach Resort and Spa places you in the heart of Nouméa, steps from Grand Casino and 5 minutes by foot from Plage du Château Royal.

This beach hotel is 0.6 mi (0.9 km) from Plage de l'Aquarêve and 0.8 mi (1.2 km) from Anse Vata Beach. Make yourself at home in one of the 109 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Rooms have private balconies.

Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and complimentary newspapers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events.

Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available By ocean Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 8:30 AM to 7:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Per the property, spa facilities (indoor pool, spa tubs) are not recommended for pregnant women
    • This property requires guests to wear swim caps in the pool.
    • It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.
    • Included WiFi is limited to 250 MB per guestroom, per day. A surcharge applies for additional usage.
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Grand Casino 0.3 km / 0.2 mi
Plage du Château Royal 0.4 km / 0.3 mi
Plage de l'Aquarêve 0.5 km / 0.3 mi
Anse Vata Beach 1.1 km / 0.7 mi
Ile aux Canards island 1.8 km / 1.1 mi
Plage de la Baie des Citrons 1.9 km / 1.2 mi
Orphelinat Bay 3.1 km / 1.9 mi
Mont Coffyn 4 km / 2.5 mi
Musée de Nouvelle-Calédonie 4.4 km / 2.7 mi
Mwâ Ka 4.4 km / 2.8 mi
Noumea Harbour 4.6 km / 2.8 mi
Chinatown 4.7 km / 2.9 mi
Cathédrale St Joseph 4.8 km / 3 mi
Noumea Cathedral 5 km / 3.1 mi
Musée de la Ville de Nouméa 4.9 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 108
  • lodge
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Lift access
  • Shop
Show 16 more facilities & services
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Poolside snack bar
  • Meeting room: 6
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Spa treatments
  • Hairdressing salon
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIOR TWO BEDROOMSSUITE • SUPERIOR TWO BEDROOMSSUI.B2-SU

    Photos are not available for this room type.

    Chateau Royal Beach Resort & Spa, Noumea

    SUITE SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Chateau Royal Beach Resort & Spa, Noumea

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGESUI.PT-1

    Photos are not available for this room type.

    Chateau Royal Beach Resort & Spa, Noumea

    SUITE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Chateau Royal Beach Resort & Spa, Noumea

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Chateau Royal Beach Resort & Spa, Noumea

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Chateau Royal Beach Resort & Spa, Noumea

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Chateau Royal Beach Resort & Spa, Noumea

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chateau Royal Beach Resort & Spa, Noumea

9.0
Excellent
900 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
9.0 /10
Neighborhood
9.0 /10
Value
6.0 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
17 Jul 2026
Leanne
The reception staff were very friendly and efficient. They spoke English well and were able to help with our enquiries. The one bedroom apartment was clean, comfortable and spacious with an ocean view. It had a kitchenette with cooking facilities and a good sized fridge. A couple of the restaurant spaces were undergoing renovation which unfortunately limited our food options but there are many choices just down the road only 10 mins walk away.
Partner
10/10
Exceptional
15 Jul 2026
Daniel
Great location on the beach
Family_with_children
8/10
Excellent
17 Jun 2026
Mark
We had an absolutely fantastic stay and couldn’t fault a thing. The hotel exceeded our expectations in every way. The staff were exceptional—genuinely warm, incredibly helpful, and all spoke excellent English, which made everything effortless.
A special mention to the cleaning team, who were outstanding and went above and beyond every day—their attention to detail was remarkable.
The pool and beach areas were beautiful and a real highlight—immaculately maintained and perfect for relaxing.
The only minor downside was the bathing attire restrictions at the Aqua Spa; however, the staff handled this with great courtesy and professionalism when explaining the policy, which we appreciated.
We would return in a heartbeat and highly recommend this hotel to anyone looking for a truly memorable stay.
Partner
10/10
Exceptional
08 Jun 2026
Sharna
Beautiful hotel. The staff made our anniversary extra special. The spa was a godsend when we had some not so great weather.
Partner
10/10
Exceptional
27 May 2026
David
Great location and rooms. The hotel should have happy hours each day to encourage people to have a drink at the hotel. The beach was clean and patrolled which was good. Its a short walk to resturants and supermarkets.
Partner
10/10
Exceptional
08 May 2026
Katochia
Great work amd excellent service, highly recommended
8/10
Excellent
07 May 2026
Christine
What a beautiful location! The staff were so welcoming on arrival. The room was very clean on check in. A stand out issue for us was not having soap to wash our hands after using the bathroom. A simple, yet very important oversight. Other than that, the location and staff were great and very accommodating.
Partner
8/10
Excellent
30 Apr 2026
Ravindra
The hotel is impressive and has wonderful grounds along the beach .We were not there in the peak season so the main restaurant was open only 3 days and constrained times for other ones. This was the only thing otherwise it was excellent.
Friends_and_family Friends
6/10
Pleasant
30 Apr 2026
Amanda
Room was cleans everyday
10/10
Exceptional
16 Apr 2026
Dean
Fully equipped kitchen, ocean and pool views. Beautiful hotel with great staff. Quiet and peaceful.
Only downside is that the “French” spa (which looks awesome btw) requires little tight swimmer shorts to enter, perhaps normal for French but others countries we didn’t usually wear it.
Friends_and_family Family
10/10
Exceptional
15 Apr 2026
Sheri
N/A
Friends
10/10
Exceptional
11 Apr 2026
Peter
The team at the Chateau Royal were all so lovely and helpful, they really were amazing to deal with!
The room was spacious and super clean, the only downside was the bed which was a little hard but they were able to add a topper that made it a little better.
The pool was warm and inviting, but one of the best parts was the AquaSpa, just a phenomenal environment to relax and unwind after a day of sightseeing! The steam room, sauna and massive spa pools were perfectly maintained and clean.
Partner
10/10
Exceptional
08 Mar 2026
Christian
Both, as well as the spa.
Friends_and_family Family
10/10
Exceptional
28 Feb 2026
Yasminka
Great location! Service was perfect!
Family_with_children
6/10
Pleasant
06 Jan 2026
Andrew
The room was excellent, but then again we paid a fortune for it.

The issue I have is that we arrived on Jan 1st, and left on Jan 6th. On Jan 6th is when the Hotel was fully opened again, besides the swimming pool bar which was still closed. The inside pool doesn't allow children, and I have 2 kids who wanted to be there.

There was no options for Room Service as everything was closed due to the time of year, which I would have thought would be peak period and being a Hotel, everything should be open.

The hotel is far away from most things, so you had to walk a long way everywhere or get a Taxi.

We booked in for the hotel restaurant and when we sat down, we realized there was no kids menu, and prices started at $125AUD per person, without drinks.

Even the inside cafe/bar was charging $10AUD for a Pepsi Max.

The country is ridiculously expensive, and for the $700AUD a night I paid, I cannot recommend at all.

On the good side - all staff were very friendly and welcoming, and did their best to speak English. The room was lovely and spacious for the 4 of us.
Leisure Family_with_children
10/10
Exceptional
02 Jan 2026
Wendell
The staff went out of their way to help us. The Spa with Ocean views and fresh air was So relaxing....especially after multiple airline and taxi delays. Snorkeling within the shark net did allow me to see some good fish.
Leisure Friends
10/10
Exceptional
01 Jan 2026
Nicholas
From the moment we arrived (in fact even before) until we left the staff were so friendly and helpful. The room was very spacious and clean. The facilities were excellent.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Corey
Amazing views from the room and resort facilities. Pools excellent and not crowded.
Leisure Family
6/10
Pleasant
28 Nov 2025
Matthew
We thought it would be a private beach rather than shared with the public. It was gated for us to enter and exit the beach area but it was shared with the public and hotel next door which meant it was generally very busy.

The kitchen in our room was not a full kitchen. It lacked many useful appliances, such as a toaster and utensils were bare minimal for cooking. Odd numbers of glasses and tiny cups.

The food options in the restaurants on site were limited and had restricted times for certain items. One night we wanted to order a burger and we were told we could only order that item from room service, which seemed odd when we ordered it at the restaurant another night. Once we ordered it from our rooms it arrived cold, and missing some of the items of the dish. With the price of the food we would have expected better all round. We avoided eating there again after this.

Dorieann and Clare at the front desk were most helpful with our requests and understanding and we wanted to mention these two ladies as they went that extra mile to help and communicate with us.

This resort could have so much more potential, it's a beautiful location, the rooms are a great size and it is clean and modern. The swimming pool has a lovely view, but disappointing the pool bar was closed and no reason given. We were on our honeymoon and we would have loved the perfect accommodation to spend it at, generally we had a great time but those points mentioned above lowered the rating for us.
Leisure Partner
10/10
Exceptional
22 Oct 2025
Natalie
We loved our stay at Chateau Royal Resort. Everything about the Resort is perfect. Very clean, great service, beautiful food - we will definitely stay there again.
Leisure Family
10/10
Exceptional
20 Oct 2025
Roselyne

Family time

Just perfect
Friends_and_family Family
10/10
Exceptional
05 Oct 2025
Mehdi
I loved my stay at Château Royal
Leisure Partner
4/10
Poor
18 Sep 2025
Verified traveler
Not a resort , poor service
Leisure Partner
10/10
Exceptional
13 Sep 2025
Christopher
Ocean view
10/10
Exceptional
04 Sep 2025
Luke
Beautiful room, gorgeous amenities! Very relaxing.
Leisure Partner
10/10
Exceptional
17 Aug 2025
Timothy

Pleasantly Surprised and Highly Recommended!

Read so many reviews about this hotel that does not aligns with my experience. This is still an amazing hotel for a relaxed getaway in August 2025.

First time in Noumea, so I don’t know what it’s like pre-2024 - but I’m glad I came and stayed here! Great hotel staff, excellent service, amazing and convenient location + the fact that there is a kitchenette made our trip so much better.

Thank you and highly recommended. Will definitely come back the next time.
Partner
10/10
Exceptional
16 Aug 2025
BERNARD
Internet access was awful!
Leisure Partner
10/10
Exceptional
26 Jul 2025
Jonathan

Perfect spot

Great location, friendly and helpful staff, beautiful views, walkable to island boats, literally on the beach for swimming and snorkelling. The aquatonic spa was incredible, a great feature of this iconic resort.
Partner
10/10
Exceptional
01 Jun 2025
Murray
The resort was very clean and modern. The staff were friendly and accommodating. The hotel is well located next to a nice beach and a strip of restaurants and eateries.
Leisure Family_with_children
10/10
Exceptional
11 May 2025
Rory
Fantastic stay, great hotel.
One bedroom hotel room perfect for stay with a young child.
Staff knowledgeable and friendly.
Very short walk to nearby Anse Vata beach and restaurants.
Really enjoyed the Aquatonic pool inside of the hotel spa, this was luckily included in our room rate.
Leisure Family_with_children
10/10
Exceptional
24 Apr 2025
Zarina
We had a wonderful holiday stay! Although we experienced a few rainy days, the front desk team was incredibly helpful in arranging alternative activities for us. A special thanks to Ludovic, Alexandra, Mehdi, Claire, Donorrie, and Anna for making our visit memorable!
Leisure Family_with_children
8/10
Excellent
17 Apr 2025
Michele
Hotel and staff were lovely and helpful. Beautiful outlook onto beach.

Leisure Partner
10/10
Exceptional
30 Jan 2025
Eun Sook
Friendly staff, walking distance to the local bakery and restaurants, amazing beach at the door

The only down side is a slow internet - photos were hard to be delivered
Leisure Family
10/10
Exceptional
30 Jan 2025
Lana
We stayed two nights and found the staff to be very helpful with any queries and support required. They went out of their way to arrange transport/transfers and ensure we had everything we need. Our room was immaculate, spacious and quiet. The hotel itself is close to shops, cafes and the beach. Highly recommend and would stay again in future.
Leisure Partner
8/10
Excellent
29 Jan 2025
Karel
Hotel is very good, clean, staff very pleasand and helpfull, beach is good for swimming, but snorkeling is rather poor....internet wasn't the best and need upgrade...little kitchen in each room is great for small meals preparation...Pools was great.
Would visit again...
Leisure Partner
10/10
Exceptional
17 Jan 2025
Terrence

Fabulous time for my birthday!

A wonderful resort and spa. Friendly staff who spoke English well, great room and cleaning service with pool and beach area. Pity that the restaurant wasn’t closed, but the snack bar was exceptional and had all we needed for meals.
Friends_and_family Friends
10/10
Exceptional
10 Jan 2025
Nicki
It’s a lovely garden setting to sit and watch the sunset and have a drink. It seems many of the locals think so too which is a good sign. The spatronic pool is very relaxing but perhaps hotel guests could be offered 1 for free and then buy a weekly pass. I would have gone every day then! We did go 3 times in 7 days! The rooms are well set out but I think it’s worth getting the top tier one as we could see the sea but also looked out on to the hotel next door. The food is very delicious and the servers were very accommodating and happy to help. The staff on the desk were very helpful and friendly. There are not many places to go for food around Anse Vata that matched the quality of food that the hotel offered. Thanks for a lovely mother daughter holiday Chateau Royal!
Leisure Family
10/10
Exceptional
09 Jan 2025
Sascha
The spa is extraordinary!
Leisure Family
8/10
Excellent
08 Jan 2025
Mr. John
Sorry too busy to send you a review and I am very tired
8/10
Excellent
25 Nov 2024
Vikki

Fabulous Chateau Royal

Gorgeous pool area, well-designed apartments, lovely staff. Overall, an incredibly enjoyable stay.
Partner
8/10
Excellent
21 May 2024
Jeremy
Beautiful room and view, very nice staff, nice pool, private beach with shark net, super clean. Free and easy parking, kitchen well appointed, beds super comfy.
Only downside was the disco 2-3 times per week at the hotel next door that goes until 4am (yes you read that right). We moved rooms to escape the noise (we had to pay XPF 5000 per night for the pleasure) and we could still hear the thumping of the music.
Leisure Family
10/10
Exceptional
07 May 2024
Lorrie
Chateau Royalw was wonderful. It is kept spotlessly clean and the staff go out of there to help you with anything you need. The pool area is beautiful and the bar will come by with free mini drinks or fruit to help you keep cool. The spa is excellent, we had two different treatments and they were both worth every penny.
Rooms are very nice and comfortable. We had a partial ocean view. The balcony was tilted downward, and pretty small so we never really used it.
My only complaint is they were putting in a new gate so the area to go down to the water had an ugly orange temporary fence and plywood, but by the time we left the new fence was almost inn.
I would definitely come back to this property again.
Leisure Family
10/10
Exceptional
07 May 2024
Rachel
Lovely stay.
Leisure Partner
8/10
Excellent
05 May 2024
Lisa
Beautiful beach located right next to the hotel and a great pool area. The staff are helpful and can assist in booking a car or taxi.
Leisure Family
8/10
Excellent
30 Apr 2024
Matteo

Another Great Stay

I have stayed at the hotel already on several occasions when travelling on business. Their service and attentiveness is great in particular the reception and restaurant staff. Always friendly and accommodating.
Business
10/10
Exceptional
20 Apr 2024
John
.
10/10
Exceptional
16 Apr 2024
Ashna
Beautiful and clean accommodation. Friendly and helpful staff. Really enjoyed our stay here.
Leisure Family_with_children
10/10
Exceptional
05 Apr 2024
Hemal
Awesome experience staying at Chateau Royal Beach Resort and Spa. Restaurant at chateau didn't have vegetarian options so couldn't try food but there were plenty of food options within one km area so happy to try local food outside the resort.
Leisure Family
8/10
Excellent
03 Apr 2024
Phillip
Beach front property
Leisure Family
10/10
Exceptional
31 Mar 2024
Luca
Thank you guys… we excited our stay …. The staff is amazing…. To the point that we enjoy so much that we change our flight….
Leisure Family
4/10
Poor
29 Mar 2024
Paul
Despite it being peak season, the pool bar and main bar were both closed and they were both listed as open on their website. They had a bell by the pool bar to call for service but it was rarely answered and even when it was, it was likely the drinks would not arrive. The pool area is very small with nowhere near enough loungers. Staff were clearly overworked and those that were there were slow and didn’t really seem to care. Breakfast was not worth the money. Rooms very overpriced. The bed was very comfortable though, I will give them that. Reception staff were helpful. Honestly would never stay here again. Very disappointing.
Leisure Friends
8/10
Excellent
10 Mar 2024
Bradley
Good stay
Leisure Partner
4/10
Poor
02 Mar 2024
Talanoa
The overall stay was okay the cleaners and the kitchen were probably the best things about this place. There’s a lot of construction on the property that takes away holiday atmosphere.

I booked a birthday surprise on arrival however arrived to the room to find nothing had been set up for my wife this was rectified later.

Limited dinning options and food is average.

The bed and bedding is terrible I asked for a mattress topper it was so thin and after the first night sleep on the comforter I went to see the receptionist and showed him my face had bites all over it he replied what should I do and if I got more to call him unsure what he would of done then so didn’t bother. After 7 nights came back to NZ and had to see a chiropractor the beds are old and hard.

There were ants in the bedroom area we advised the reception no one came to look until three days later.

The lack of care for long staying customers was disappointing. Wouldn’t stay here again however enjoyed Le Meridien food options, staff and overalll atmosphere.
Leisure Partner
10/10
Exceptional
28 Feb 2024
Samantha Rose
Absolutely beautiful stay. The staff were fantastic!
Leisure Partner
10/10
Exceptional
18 Feb 2024
Sharon
From the moment I booked through to check-out the accommodation and their services have been amazing. This trip was a surprise birthday present for my husband. I contacted the resort ahead of time to organise a surprise in our room on the night of his birthday. The staff were very accommodating and went above and beyond what they could do to make the surprise successful.

Every staff member we came across whether at the concierge or restaurants - were extremely friendly and welcoming. The only suggestion I would have is to have a breakfast variety. I paid extra to have breakfast included into our stay, but each day it was the same breakfast items. It was good food, however, eating the same meal each day became a bit tedious.

Other than this I would highly recommend this accommodation. We had the one bedroom suit with partial sea view and balcony. The room was spacious and clean. The sea view was worth it. Location wise, we were able to access the beach from the resort. It was also a waking distance to the local strip for food and drinks. The staff were also helpful in calling us private taxi's without any problems. Could possibly say one of the best accommodations my husband and I have resided at.
Leisure Partner
10/10
Exceptional
28 Jan 2024
sharon
The location and beach access makes this the perfect holiday destination.
Leisure Partner
10/10
Exceptional
23 Jan 2024
Heather
We had a great 10 days here. You can manage getting around with bus and walking but we hired a car for most of our trip which was fantastic as we had freedom to go further, and the hotel has free parking which is great. The pool is small but nice. Would be better if they got the swim up bar running again, a real missed trick there. The restaurant was shut during our stay but the little cafe burgers were nice enough. One of the lifts was down for most of our stay, then the other lift went down one evening so they took us to a service elevator but that collapsed down half a level with the door half open so we all hastily scrambled out and found some stairs! Basically the property could do with a fair bit of maintenance and repairs. The rooms are very spacious though. We did ask for a mattress topper as the beds are very hard. They also have washers and dryers on level 5 and 7 which was very useful for a long stay like ours.
Leisure Partner
10/10
Exceptional
15 Jan 2024
JOSEPH
Really enjoyed the beach being so close
Leisure Partner
10/10
Exceptional
13 Jan 2024
Dee

Great holiday

Absolutely loved it. The aquatonic is amazing and the customer service is outstanding. Food a little hit and miss but cocktails were great.
Friends_and_family Family
8/10
Excellent
06 Jan 2024
Eleanor

An average stay

An average stay. Room was nice and spacious and clean. Bed was pretty hard.
Pre ordered a taxi through the hotel from the airport which didn’t turn up. Had to wait an hour for a different taxi to turn up.
Breakfast was good but food from the restaurant was pretty poor and very over priced for what it was. Cocktails were average and had to ask for lemon to go in to add flavour.
Good location to explore.
Partner
8/10
Excellent
05 Jan 2024
Samir
You should work on breakfast its very poor
6/10
Pleasant
01 Jan 2024
Daniel
This was a nice facility with some shortcomings. Of particular note, breakfast was not up to scratch for the amount you pay. Secondly the gym lacks basic equipment. While the staff were friendly, they weren’t as attentive to requests. Rooms very nice.
10/10
Exceptional
31 Dec 2023
Nic

Great location, strong service

My wife and I had a lovely stay. The hotel is extremely well located and in walking distance of many great food options in Noumea.

We also left behind a dress by accident and Melodie from the front desk helped organise it to be returned to us which was very nice also.
Partner
10/10
Exceptional
30 Dec 2023
Andrea Michele
A beautiful resort in the tropical paradise of Nouméa. The rooms were spacious and clean, the staff helpful and friendly and the resort had a friendly, relaxed ambience. Beautiful garden area to read, relax and have an evening a drink. Pool was well maintained and inviting. Close enough to walk to the local restaurants and bus stop, which takes you into Nouméa. Highly recommend staying here.
Leisure Family
8/10
Excellent
05 Dec 2023
Mike

Great hotel, but in dire need of new beds

The best hotel in Noumea. Great location and facilities, especially the pool area and spa. We were a bit disappointed with the lack of open bars, especially the terrace bar which was closed while we were there. The beds in the hotel need replacing. They are hard and uncomfortable.
Friends_and_family Family
10/10
Exceptional
03 Dec 2023
Tanya
The room was excellent, all of the staff were wonderful, friendly and very helpful, the carpark was close to the front door. The property and rooms were in excellent condition, there was some construction but never when you were sleeping.
Leisure Family
10/10
Exceptional
13 Nov 2023
Amanda
great place, excellent service
Leisure Partner
10/10
Exceptional
04 Nov 2023
Danielle
What a week! Gorgeous weather, amazing ocean front room, lovely people…what more could you want! Nothing was too much of a hassle for the delightful front desk staff. Quentin, in particular, was so helpful and lovely to us. Our only issue was, as a Coeliac, gluten free food is hard to find but La Pirogue on site was one of the few restaurants which had marked gluten free dishes. More Australians should visit New Caledonia - a sunny taste of France on our own doorstep. Magnifique!
Leisure Partner
10/10
Exceptional
25 Oct 2023
Gabrielle
We had an awesome stay at Chateau Royal. We were a big group (six couples) and the staff were so helpful with booking us taxis and dinner reservations. The rooms were great with full kitchen facilities (ask at reception if you don't have a toaster, they will give you one). The restaurant was average, but that wasn't an issue as there are so many places to eat in town.

Only complaint is that the pool is quite cold - would be nice if it was slightly heated. There is a warmer indoor pool you can use but you have to pay.
Leisure Friends
10/10
Exceptional
21 Oct 2023
Monika
food, service in every area, friendliness, music at dinner, , furnishing of rooms and bathroom.
6/10
Pleasant
18 Oct 2023
Ferdinand
Great service. Didn't like the decor
10/10
Exceptional
18 Oct 2023
Andrew
The quality of the facilities and the natural beauty surrounding it was sublime. It was easy to get into town. The staff were warm, friendly and did everything they could to make the stay a memorable experience. I wish that I had the words in French to tell them how much I appreciated their willingness to go above and beyond in every way. I hope it comes across in this review. Highly recommend.
Leisure Partner
10/10
Exceptional
30 Sep 2023
Michael
Great location, clean and modern rooms,friendly and helpful staff, walking distance to local facilities
Leisure Friends
8/10
Excellent
03 Sep 2023
Tatjana
Excellent hotel, clean, functional, great location only few minutes to the shops and food, hotel restaurant had great food, reception stuff was amazing.
The only problem and that is why I deducted one star is that it is noisy. There is a discotheque 200 metres from the hotel which is open 5 nights a week until 3am and the music booms through the area. I out headphones, aircon, closed the windows and coils hear basses. Didn’t sleep well. Other wise, great place.
Leisure Friends
6/10
Pleasant
25 Aug 2023
Bruce John
there was constant construction on the building.The two days of jack hammers spoilt the relaxing break
Leisure Partner
10/10
Exceptional
22 Aug 2023
Colin
Great place
8/10
Excellent
20 Aug 2023
DEIDRE
The property was good. Would be great for families having the kitchen facility.
It was quiet not much happening. Would have been great if the beach was open and water equipment. Not sure there wasnt due to beach closures.
4/10
Poor
20 Aug 2023
John
Very loud construction during our stay made it unpleasant to relax around the hotel/pool during the day. Hotel didn't make us aware of this before our arrival and no compensation offered. Poor causal dining/bar options in the evening. Pleasant and helpful front desk staff.
Leisure Family
10/10
Exceptional
14 Aug 2023
Abbie
Good clean hotel with sea view
Leisure
10/10
Exceptional
07 Aug 2023
Janette
Gorgeous hotel at a gorgeous spot - staff were super friendly and helpful
10/10
Exceptional
02 Aug 2023
Geoffrey
Spacious suites right on beach front, public transport and shops eateries close by.
8/10
Excellent
27 Jul 2023
Bradley
The hotel was amazing. The breakfast was below average, the buffet hot choices were cold and not very nice.
Leisure Friends
10/10
Exceptional
23 Jul 2023
Daphne
the staff were so helpful and friendly at this Hotel. We thoroughly enjoyed our stay and with sunsets looking directly over the ocean, it was a real treat in the evenings sitting out on the deck chairs provided. Would thoroughly recommend this Hotel. The rooms with a kitchen and lounge and separate bedroom were very spacious. The bus stop was just outside the Hotel which was also convenient.
Leisure Family
8/10
Excellent
11 Jul 2023
Michael John
The property itself has been renovated very well. Rooms are actually mini-suites and very nicely appointed. Common areas also well done.
Unfortunately the staff seem to be quite poorly trained and supervised, eg. check in took 30 minutes because they couldn't locate the booking and tried to book us under a different name - even though they had our passport! Service in restaurant also quite ordinary.
Leisure Family
10/10
Exceptional
09 Jul 2023
Anna Cornelia
Beautiful place. Highly recommend hiring a car to get around easily and conveniently.
Family_with_children
2/10
Poor
06 Jul 2023
Ismail Tolga
Where to start - after checking in we were told that we will be charged extra for our children despite booking a one bedroom room with a sofa bed. We were then welcomed by ants in our room, leaking dishwasher and fridge, view of carpark (despite every room supposedly having beach views), freezing pool water & construction noise all throughout the day making it unbearable to sit by the pool side.

At night, we were put to sleep by the whirling wind noise given poor window insulation. Upon checkout, we were surprised by additional restaurants charges that others must have put towards our room. Daily cleaning was completed by sunset if lucky. Management were trained well to act like they care but when issues were flagged no action was taken - including the mysterious manager at the back of reception who never came out to speak to customers.

At best, this is a 2 star hotel and we really struggled to understand the value proposition -
save your money by avoiding this place. Either stay at a cheaper hotel and spend time doing day trips off the mainland or stay another hotel. We spent the other half of our holiday at the Hilton îlot Maître and had a relaxing holiday with friendly staff, fantastic customer service and amazing surrounds.
Leisure Family
10/10
Exceptional
30 Jun 2023
Michelle
Loved the location and the staff.
10/10
Exceptional
26 Jun 2023
Steve

A great stay, lovely room & fantastic service

Great hotel, location & customer service. Lovely recognition of our Wedding Anniversary.
8/10
Excellent
25 Jun 2023
Alison
Construction noise and rubbish collection only bug bear with this property as woke us up early guess this goes hand in hand with a standard room
Leisure Partner
8/10
Excellent
12 Jun 2023
Michael
A lovely hotel with an excellent view. Large rooms and bathroom. Short walk to tourist attractions. Very attentive staff. We found food and drink to be quite expensive both at the hotel and generally in Nouméa and were happy to have an apartment where we could choose to prepare some of our own meals. Kitchen was basic but functional. I found the bed a little hard but that is simply personal preference. My wife very much enjoyed her massage, I however was very disappointed as I was short changed in the time I had paid for and the masseuse ignored all the preferences indicated in the premassage form.
Leisure Partner
8/10
Excellent
31 May 2023
Verified traveler

Comfortable stay

The hotel is well located next to Anse Vata beach, and has some of the most beautiful views in Nouméa. The staff are always friendly, and the room is comfortable.
Partner
8/10
Excellent
25 May 2023
Lauren
Gorgeous modern property - further out then other hotels but an easy walk or short cab ride to restaurants. The spa is incredible and definitely recommend the Aquatonic which is half price for guests of the hotel. Awesome cocktails in the downstairs bar. Limited dinner options when we stayed so we headed into town for a local experience and that was superb
Leisure Partner
10/10
Exceptional
17 May 2023
Andrew

Excellent hotel!

What a great hotel! I had a very comfortable stay at Chateau Royal Beach Resort and Spa. My room was spacious, comfortable and spotlessly clean. I was very satisfied with breakfast and the hotel restaurant. Best of all were the staff - they were all friendly and very helpful. I can strongly recommend this hotel.
Friends_and_family Family
2/10
Poor
13 May 2023
Anita
If you are not French speaking the staff are extremely rude and do not want to serve you. We had several instances of extremely rude staff, we had burgers at lunch one day and although the Pattie’s were large they were extremely dry and overcooked they were also out of salads the same day restricting the menu even more. The charcuterie platter was nice. Do not order cocktails from the restaurant downstairs, my cosmopolitan came out completely clear and tasted like water and lime juice but staff gave attitude when we gave feedback when you’re paying over $25NZD a cocktail you want it to be good!. The lounge bar upstairs knew how to make cocktails so don’t waste your time going downstairs. The pool bar wasn’t open our whole stay due to “weather” despite it just being a little cloudy. The pool opens at 830am which is quite late if you have kids, construction started earlier than this so can’t be a sound thing and you cannot get towels until 9am which doesn’t align with pool opening time. The facilities are nice and we had a nice massage but the staff and restaurants tainted our experience.
Leisure Family_with_children
8/10
Excellent
10 May 2023
Alizon
Very comfortable and spacious rooms (very firm bed). A lovely spot to sit and watch the sunset with a cocktail. A great location with an easy stroll to other restaurants, bakeries and convenience stores (which is great as the food options at the hotel are a bit limited and expensive). Reception staff very friendly and helpful. The aquatonic spa is a must for both the novelty and the jets that focus on different muscle areas.
Leisure Partner
8/10
Excellent
03 May 2023
Bhavani
The property was conveniently located.
The renovations around the place was a little annoying. Also one of the lifts was not working the entire week, and the other one stopped working for a day!
Leisure Partner
6/10
Pleasant
26 Apr 2023
Inna
The room are very nuce, but the beds are not king bed as we booked, it is 2 singles moved together, and hold togeter by kind size protector, and creating a holl in thw middle.
We asked at reception about this and they told us all beds are like this regadless how much you pay for the room. The pillows very uncomfotable alsi.
We stayed at le meridian last time and bed and pillows are great.
Leisure Family
10/10
Exceptional
24 Apr 2023
Sylvia
I have been staying here for over forty years and I like the fact that it remains the same and is well kept both in and outdoors
Leisure Partner
8/10
Excellent
13 Apr 2023
Ian
Beautiful,only criticism l'escale restaurant food was unimpressive
Leisure Family_with_children
2/10
Poor
10 Apr 2023
Nitin
Location is ok however the service is pathetic. The reception service manager has no ettiquettes to talk to guests. Would never recommend to stay in this hotel, simply AVOID
Leisure Family_with_children

Location & surroundings

Chateau Royal Beach Resort & Spa, Noumea
140 Promenade Roger Laroque, Noumea, New Caledonia

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Chateau Royal Beach Resort & Spa, Noumea

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