Name: DoubleTree by Hilton Noumea Ilot Maitre Resort
Address: Ilot Maitre, Noumea, 98800, NC

10/10

Exceptional

12 Jul 2026

Leanne

What a beautiful location! Snorkeling right off our steps on a beautiful coral reef. The abundant fish life and turtles were a highlight. The layout of the resort and its amenities are well thought out. Everything about our stay from pick up at Moselle Wharf to the drop off a week later was easy thanks to the staff and their organisation. Would highly recommend staying in the overwater bungalows.

Partner

10/10

Exceptional

11 Jul 2026

Nestor Julian Hernandez

Friendly and helpful staff

Family_with_children

8/10

Excellent

28 Jun 2026

Faith

The over water bungalows were lovely, as was the location. The staff were friendly and helpful. Unfortunately the food (breakfast was okay) was a really low standard for lunch and dinner. There was a buffet; but it was not quite right. Also, room service was really unpleasant food too -- if the food quality could be addressed, it would be an amazing stay!

Family

10/10

Exceptional

27 Jun 2026

Mitchell

Nice over water bungalows with lots of sea life below, clean tidy spacious rooms.

Partner

10/10

Exceptional

21 Jun 2026

Christoffel Rudolph

Over water villa worth it. See turtles, fish, all from balcony.

Amazing staff.

Amazing experience and views!

Partner

10/10

Exceptional

02 Jun 2026

Eric

Efficient and friendly staff from the office in Noumea to the hotel on the island, very well organised transfer, beautiful bungalow over the water, great buffet at night and in the morning for breakfast. Fantastic to be able to swim with turtles! We definitely be back!

Partner

6/10

Pleasant

19 May 2026

TASH

Overwater bungalows were amazing, clean, tidy and spacious, with beautiful views and snorkleing with turtles. However the lack of food choices, the expense of food, the seagulls constantly hovering at the restaurant was disappointing, as was the fact the pool bar closed at 3:30pm and they didn't even make your drinks at the bar, they brought them in from the restaurant - it just didn't fit the holiday vibe.

3-4 days in an overwater bungalow would be amazing, but then you are ready to explore the wonderful restaurants back in noumea and have some different food and experiences

Family

8/10

Excellent

24 Apr 2026

Ellie Zara

Beautiful clean room and lovely breakfast. Unfortunately lunch/dinner and drinks menu is very expensive.

Partner

4/10

Poor

18 Apr 2026

Lorraine Mary

The quality and variety of food available were extremely limited, and the standard was well below what would be considered acceptable for a hotel of this calibre. As the hotel is located on an island off Nouméa, we had no alternative dining options and were effectively restricted to what was offered on-site. We basically ate chips for dinner most nights and a ham roll for lunch saving half for dinner. The food was also quite expensive, we racked up a $1000 for the week , most of it on food we couldn’t eat.
The breakfast was terrible and if you didn’t get there early a lot would be gone and not replenished. It was a tough week. This was why we contact you to see if it was possible to transfer to a different hotel but unfortunately you were unable to help.

Partner

10/10

Exceptional

15 Apr 2026

Clair

The breakfast was great, fresh and lots of variety. The seagulls are a pain, so use the spray provided. Air conditioning and room were great

Family

10/10

Exceptional

10 Apr 2026

Rashika

We stayed at the DoubleTree by Hilton Noumea Ilot Maitre Resort for three nights, and it was an excellent experience. The resort is located on a beautiful island, accessible by ferry, which adds to the sense of escape and exclusivity.

The surroundings are absolutely stunning, with pristine, crystal-clear waters and abundant marine life. Snorkelling was the highlight of our trip we were lucky enough to see turtles, which made it even more special.

The resort offers great amenities, and overall, the stay was very comfortable and relaxing. The only downside was the limited dining options and relatively high prices, but that’s somewhat expected for a remote island resort.

Overall, we have no real complaints it was a fantastic stay and created memories we’ll cherish for years to come.

Family_with_children

8/10

Excellent

26 Mar 2026

Michael

Double Tree is a very nice place to stay, the rooms are well appointed and spacious. The staff are all awesome and very welcoming and accommodating for those with little to no French. Most reviews mention the food choices or lack of, this is very common throughout the South Pacific islands. We did have the buffet 3 times out of 8 and Yes, it is over priced for what it is, however if you join Hilton rewards it is discounted. Plenty of marine life close in for snorkeling and the water is quite shallow and protected for those not confident. Chances we will return in future

Partner

8/10

Excellent

26 Mar 2026

Vanessa

Food are not the best, only one restaurant on the island. Breakfast and lunch are similar. Over the water bungalo is great, as nice as per pictures. Good air conditioning, snorkelling is better than maldives! See alots of turtle which is the highlight of the trip. However, the snorkelling gear, i recommend to bring your own

Partner

10/10

Exceptional

01 Feb 2026

margaret

Our experience at the Doubletree Hilton over the water bungalows was incredible. We could not fault a thing, The resort itself was beyond anything we imagined, everything in the bungalow was in excellent condition, we stepped out from room to snorkel and saw the breathtaking reefs and corals and swam with the turtles. The staff were helpful and courteous, the open buffets in for breakfast and dinner were delicious, and the water activities were endless. We also had complementary boat rides to & from the Ilot Maitre resort to the main island all day long. If God wills, we'll be going back again, Can't recommend it enough!
au revoir :)

Leisure Family

4/10

Poor

21 Jan 2026

Julie

Stayed in the water bungalows . The aircon only worked in bedroom . Lounge area and bathroom were like a sauna very uncomfortable. For a Hilton resort very run down .

Leisure Partner

6/10

Pleasant

18 Dec 2025

Barry

Room & location great;
Housekeeping service wanting - well below the standard I expect from a Hilton property.

Partner

10/10

Exceptional

13 Dec 2025

SAEED

Fabulous spot with wide verity of wild life. Amazing snorkeling spot and bird watching. Food variety was a problem but you could hop on the ferry for free and drop down to the restaurant at Moselle Bay and have great food!

Leisure Family

10/10

Exceptional

02 Dec 2025

JAMES

Great spot

Partner

10/10

Exceptional

01 Dec 2025

Daniel

Rooms were excellent and rather spacious. Air conditioning worked well and the island facilities were great.

The water does look as pristine as the pictures and with a snorkel and some flippers you'll get a close up with some turtles and maybe even a sea snake.

Food was decent pretty good selection nothing to complain about here.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Elizabeth

Fabulous staff, so helpful accommodating and friendly. Beautiful location with such a wonderful focus on conservation. The Pilotes Overwater bungalows are an absolute highlight, comfortable, spacious and with gorgeous views. An true highlight to be watching the turtles and snorkelling with them right off the deck.

Leisure Family

10/10

Exceptional

01 Nov 2025

sandra

Would be good to have à la carte choice for dinner if staying more than 3 nights.

Leisure Family

10/10

Exceptional

15 Oct 2025

Tomasz

Beautiful setting with the overwater bungalows and blue coral reef around the island. Very convenient boat transfer many times a day. Real paradise for people looking for snorkeling and relaxing in water. Important to notice is that outside id the buffet very limited options fo dinner/lunch and a small language barrier for English speakers but we will come back 1000%

Leisure Partner

10/10

Exceptional

08 Oct 2025

Cat

Breakfast was the best food option as this was a buffet with lots of choices & kept us full & happy for most of the day. Other food options were not good. Steak at the dinner option was tough even when cooked medium rare. The margarita pizza was simply awful & inedible. Burgers & chips from the cafe were very good. I had to constantly remind housekeeping to top up the in-room coffee & sweetener which was frustrating. The resort itself was lovely with amazing sea turtles everywhere so snorkelling is brilliant & it was great being able to walk from our balcony to the sea each day. The cook making eggs at the breakfast buffet was very grumpy & this was not very welcoming although she wasn't on station every morning which was a relief. Overall, we will be back because it has more positives but we will bring easy to prepare snacks & food from the mainland to avoid pricey & low quality/choices after breakfast.

Leisure Family

8/10

Excellent

14 Aug 2025

ROSEMARY

Property is just the way it’s described. It would be nice if guests were escorted to their rooms. I was in the last overwater bungalow and it’s quite a distance from the reception

Leisure Self

10/10

Exceptional

13 Aug 2025

Terrence

The bed was like sleeping on a cloud, the food was plentiful and the staff were amazingly helpful and happy

Leisure Partner

10/10

Exceptional

27 Jul 2025

Silvia Herranz

We absolutely loved our stay we had the best time at the resort only thing I would recommend to improve on is more dining options. We don’t have big dinners and the really only option was 90$ buffet which seemed excessive. More dining options that are not at the bar and served cold would really improve the amazing experience we had!

Leisure Family_with_children

6/10

Pleasant

19 Jun 2025

Kim

The island was really nice. The hotel was nice enough.

8/10

Excellent

08 Jun 2025

bryson

Property is in an amazing position off the coast from Noumea. Environment is ideal.
Food at the resort is what lets the stay down - it is quite expensive and would benefit from a refresh

Leisure Partner

10/10

Exceptional

24 May 2025

Daniel

Swimming with turtles every day

Highlight of our stay in Nouméa. Swimming with pods of turtles every day in the lagoon was amazing. Paddling around the island was delightful. Each day began for me with a 30-minute circumference of the island before a generous, if inconsistent, breakfast. A relaxing, tranquil and memorable stay.

Friends_and_family Family

4/10

Poor

21 May 2025

Mathew

Not a quiet or relaxing property. During the day many people visit the island for day trips and tend to use the hotel ammenities. At night, when I stayed for one of the nights, there was a wedding. Which meant in the overwater bungalow that you could feel the music in your room. No sleep really. Also, the birds are winning in the dining area. The property's \"solution\" is to provide a microwave cover to protect your food/leftovers. This interrupts your general dining if you are not seated at the table - as birds will with certainty pick at your food.

Leisure Self

6/10

Pleasant

26 Apr 2025

Amanda

Great location but terrible and expensive food

The hotel and location are lovely, and the snorkeling is absolutely amazing. What brings the score down is the food. The buffet is expensive, and not of great quality although there are a lot of options. Eating mostly vegetarian at home we were very disappointed in the vegetable options, often they were overcooked and tasteless. Fish was served every day but almost always overcooked. They charged quite a lot extra over the Easter weekend but did not let us know until after we had finished our meal. We ordered a fried fish option from the bar which was one of the worst meals I’ve had, fries were stone cold and mushy, most fried items were burnt, and the fried cheese item tasted sour and not right. A lovely place but food options really bring it down.

Partner

10/10

Exceptional

25 Apr 2025

Kim Kirsten

Magical holiday! Will be back

10/10

Exceptional

22 Feb 2025

Julie-Ann

Paradise

Incredible stay! It was an absolute dream. I stayed two nights in the overwater bungalows and it was spacious, confortable and an amazing experience. I got to rent a snorkeling kit for free and go see the corrals, fish and sea turtles that were nearby. The staff was lovely and the environment felt safe. I only had the breakfast buffet as far as meals go but there was a lot of choices and everything I had was good, especially the fresh pastries. From the check in, the boat ride to the îlot, the stay and back, I am beyond happy with my stay.

Self

10/10

Exceptional

05 Feb 2025

Lana

We stayed in an overwater bungalow - wow what an experience! Beautiful accomodation that's nicely furnished and spacious. The water views and sunsets were stunning and the fact you could step into the water from your own balcony was something we cherished. The staff were lovely and friendly. My only critique is the lack of food options, it'd be great if you could order room service or a la carte rather than having to spend on an expensive buffet every night because it's the only option on the island. Everything else was fantastic.

Leisure Partner

8/10

Excellent

11 Dec 2024

Michel

Séjour de 2 nuits 09-10/12/2024

Rien de particulier de négatif à signaler sinon l'inégalié dans la qualités des diners.

Partner

10/10

Exceptional

23 Oct 2024

Michael

Absolutely amazing

Partner

10/10

Exceptional

30 Sep 2024

Brian Julian

Island resort with plenty of activities

Leisure Partner

10/10

Exceptional

24 Jun 2024

Evelyn

A superb, peaceful stay only a short boat ride from downtown Nouméa, surrounded by stunning nature. We snorkelled from our bungalow directly into a group of over ten turtles grazing on sea grass and being cleaned by lagoon fish.

Leisure Partner

6/10

Pleasant

12 May 2024

Rochelle

We stayed 8 nights in an over water bungalow, I think you would be disappointed if you didn’t stay in an over water bungalow and stayed in one of the other rooms. The staff were really nice everywhere and spoke good English. Boat transfers were easy to navigate however it’s not very nice getting the smaller boat in the morning and at night, if we did our trip again, we would of spent a little less time here and had a few nights around lemon bay somewhere. Swimming was great, however not as nice as the beaches at isle of pines. Food was a little bit of a let down but the snack bar was great. Didn’t see any sharks and only saw one snake. Seagulls were annoying, ruined being able to eat outside, the pool bar also wasn’t open at all when we were there.

Leisure Partner

10/10

Exceptional

02 Apr 2024

Claire

Great spot to stay, the rooms and the island is incredible. Wildlife was everywhere, heaps of birds, fish, turtles and sea snakes!
Very helpful staff, only downside was the food, a fairly standard buffet was pretty pricey and room service took a while.

Leisure Self

10/10

Exceptional

20 Mar 2024

Ana

Really clean, beautiful grounds

Leisure Family

10/10

Exceptional

02 Mar 2024

JEAN YVES

Ilot Maître

Great place for short stays

Partner

8/10

Excellent

27 Jan 2024

Akilan

Quite

10/10

Exceptional

16 Jan 2024

Emma

This is the best hotel i have ever stayed in (Ive stayed in a lot). We had the over water bunglow. It was worth every penny, just wish i had longer there. Go down the steps and fish and turtles everywhere. Buffet was incredible, endoess choice and top quality food. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Leisure Partner

10/10

Exceptional

10 Jan 2024

Yuya

We just had a perfect holiday!
Food choice was an issue like everyone says in review but overall this place is amazing!!

Leisure Family_with_children

8/10

Excellent

10 Jan 2024

Natasha

The food was very average and very minimal options. There needs to be a small shop for snacks

6/10

Pleasant

15 Dec 2023

Verified traveler

Lovely place, poor food and lacking atmosphere

The room was lovely. Spacious and comfortable and I was lucky enough to get a garden cabin with a water view which was brilliant. Perhaps they could have taken a bit of space from the bedroom area to make the bathroom a bit less cramped. But the bed was comfortable and the rooms well appointed and very clean. In fact cleaning staff were the only ones who smiled and said hello.
The hotel generally wasn’t very welcoming. Even on arrival we were met with bored indifference instead of a welcome and for the most part that continued. The food offering was beyond disappointing. I’ve never paid so much for such sub par food in my life. Once you are on the island you are a captive market, choice is very limited (a very sad buffet) and a variety of fried foods from the bar. That’s it. Also no nightlife or even anything trying to create a convivial atmosphere. The main entertainment seemed to be watching the seagulls steal food.
Plenty of water sports on offer and I guess that’s the main attraction, although you can come across as a day tripper to access all of that and not have to endure meal times.

10/10

Exceptional

14 Dec 2023

Lawrence

We were blessed by great weather, but we wouldn't have minded just watching the world go by from our over water bungalow if we had to. Swimming with the turtles and fish is amazing, coral is average but if you've never seen much before then this is a great introduction. The island is busy on the weekends with day trippers so if you want a quiet stay then book for a weekday period. We made our own food for lunch and dinner to keep costs down but the breakfast buffet is fantastic and plentiful. Staff generally have good english and are very helpful as expected. We did hear a complaint from another visitor about the nesting birds being too loud for them at night, so if you do want a peaceful sleep then I'd recomend upgrading to the overwater bungalows. Overall it was an amazing stay and we were sad to leave!

Leisure Partner

10/10

Exceptional

08 Oct 2023

Fabio

Amazing location!

Leisure Family

10/10

Exceptional

28 Sep 2023

Jeong Eun

This property was better than what we expected. We saw lots of turtles and tropical fish on our morning walk around the island. Staff were very friendly and a snorkling tour to near by island was the unforgettable experience for our family due to swimming restriction in Noumea Council. Also hiring canoe is the morning was amazing as we spotted lots of turtles. I highly recommend this hotel for families.

Leisure Family_with_children

10/10

Exceptional

26 Sep 2023

Ashley

Perfect place to relax and escape from the stresses of every day life.

Leisure Partner

6/10

Pleasant

06 Jul 2023

ERIC

A resort with a beautiful outlook. The overwater bungalow we stayed in was fantastic. Unfortunately, accessing food was an issue! Other than the breakfast buffet, very few options for lunch, other than a snack bar/cafe with very few options again. For dinner, it was either the buffet at AUD $130 per head or deep fried processed chicken and fish nuggets, fish fingers and chips. What a disappointment!

Leisure Family

10/10

Exceptional

27 Jun 2023

Sam

Awesome location. Awesome room. Awesome island experience. 10/10

Leisure Partner

8/10

Excellent

13 Jun 2023

Aline

We had a great time, but it is clear that there ant enough staff to serve the guests needs and the conditions of the small after hour boat is not the best.
There were not enough fresh salad on the buffet and the variety of salads wasn’t good at all. The rest of the food was okay. The queue for the grill was a bit slow as there was only one chef on the grill and it wasn’t enough at all. The staff is super friendly and they try to accommodate your needs.
The water activities were not included for the guests which is a real shame, we pay premium price and everything else is on top. Only two bottles of 500ml of water was available at the room free of charge for the whole 5 days. No activities for the kids not even beach toys. No kids corner at all and lots of kids around. Luckily we had enough activities on us for our stay. The room was good, big enough for us and clean. The kids slept on the sofa bed, which is okay for kids not for adults. The relax area needs some upgrade to match the standards of the resort, as it looks like more a camping area the a resort kind of thing. Lots of people come to the resort for the day and they have access to the resort area as the guests.
When we arrived it was already dark and we had to take the small boat to the resort and it was scary. No safety instructions, no information about our crossing from the skipper and it was scary. Pitch black, and we didn’t have any idea what was going on neither what were the sea conditions. So, be prepared

Leisure Family_with_children

8/10

Excellent

25 May 2023

Lauren

We stayed in the bungalows over the water and couldn’t fault them. They come with everything you need including usb charge points so you don’t have to bring an adapter.
Our biggest downfall was the limited dining and food options. It was hard to understand what was open and when. The sunset bar burgers are amazing and should be available throughout the evening. The dinner buffet is a huge waste of money and the cocktails are not worth the money - they are thrown together and all taste the same. It’s a huge shame as the property has a lot of potential. The service doesn’t align to the price you pay unfortunately.

Leisure Partner

6/10

Pleasant

04 May 2023

Nicole

Amazingly location. The overwater bungalows are stunning and an easy 5/5 and the pool is lovely. Unfortunately the food was an absolute let down. Rinse and repeat daily and not up to scratch. We didn’t bother to finish some of our meals. Also found the majority of the staff to be somewhat disinterested. At one point stood at the bar and had 4 staff walk past without acknowledging us. Would rate the overall experience 3/5.

Leisure Friends

8/10

Excellent

01 May 2023

Kirsty

The location is fantastic. Food and dining options are limited.

Leisure Partner

8/10

Excellent

25 Apr 2023

alisha

Lovely place to stay, lots of bad reviews about the buffet, we found it to be great bt just very expensive. The only issue I had was being charged extra for the kids without being told this would happen, tbf we used wotif to book so partly their issue but Hilton took no responsibility in the complete lack of visibility of the extra costs. We should have been made aware at the time of booking.

Leisure Family_with_children

10/10

Exceptional

18 Apr 2023

Jeffrey Alexander

We stayed in Premium Overwater Bungalow for 6 nights. Was amazing, advertising photos don't really do the location justice. Paradise. Lots of marine life and turtles. Nice beaches, water sports. Can free boat transfer back to mainland on the many trips on the island ferry. Everything was amazing.

Leisure Family_with_children

10/10

Exceptional

06 Apr 2023

Tomoko

Best hotel stays ever in my life.
We stayed at overwater bungalows and it was fantastic! Enjoyed watching sea turtles swimming every morning from the room. Breakfast and dinner buffet are nice too. Definitely I will go back, maybe next year.

Leisure Partner

8/10

Excellent

20 Mar 2023

Ashton

Lovely long weekend break location

Getting there was seamless (navette from the airport to the port, water taxi to the islet) and once there staff were warm welcoming and friendly.
Helps to speak French but not essential.
Over-water bure are well appointed and with a few exceptions have uninterrupted views; there are two grades, the standard are a bit less private, but nonetheless enchanting. Food was plentiful and well presented, albeit not haute cuisine, perfectly acceptable. Wine list includes some very drinkable French wines.
Didn’t use the pool as it was generally well populated with children which we were avoiding!
Lovely stay overall but not your “cheap getaway”

Partner

10/10

Exceptional

06 Mar 2023

Benjamin

Extremely peaceful and secluded on the island. Pool bar was never open when we were at the pool, but that could have been our fault not finding a schedule/timetable of it's operating hours

Leisure Partner

4/10

Poor

13 Feb 2023

Rodney

Room was very nice, as was view and area.

Very limited food choices and food was a health risk. Bain maries where buffet food was displayed showed temperatures of 8C on opening, closing temp was around 6C.

Seafood, cheeses and desserts in these displays. Ended up with food posioning which am still getting over.

Leisure Partner

8/10

Excellent

11 Jan 2023

Hui

We stayed at the overwater bungalow for two nights. The bungalow is new or has been refurbished recently, the space is very generous. We love the crystal clear water and sea turtles. You can snorkel at your door step with plenty fish. Beaware there are sea snakes in that area, I think they moslty come out at nightfall. The beach is average, there are rocks which is not very nice to walk on. I see a lot of review complain the buffet. My honest opnion, the buffet is not bad, enough vairities. If you are stay for longer, book their boat so you can go to Noumea for meals and shopping, get yourself some snacks too. Overall I think it is a beautiful resort, if they can add à la carte menu it will definate add to it.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2023

Ian

The food, the rooms, the clear water, this place has it all! Better and cheaper than the Maldives!

Leisure Partner

10/10

Exceptional

23 Dec 2022

Domenico

Great stay, great breakfast, friendly staff and overall awesome experience. Highly recommend!

Leisure Family

8/10

Excellent

03 Dec 2022

Emil

The only problem about the stay was the food! Absolutely horrible! Same as coffee and drinks! One of the worst ever. Other than the food, the room was big, spacious, clean and very well done. It was a beautiful overwater bungalow, everything about it was nice, the staff was friendly and helpful. It’s a nice place to chill for a short period of time not more than 2-3 days considering there’s nothing around because it’s a very small piece of land. If they step up with better quality food I’ll definitely give 5*, the best Hilton so far (again except the food)

Leisure Partner

10/10

Exceptional

27 Nov 2022

Heidi

Excellent stay, we loved it so much we booked an extra 3rd night. The water is crystal clear, white sand, and great snorkeling! It was so great to relax and just be away from the hustle and bustle of the mainland.

Leisure Family

8/10

Excellent

16 Nov 2022

Lisa

An unique place surrounded by turquoise water , turtles and great views .

Leisure Family

10/10

Exceptional

11 Nov 2022

Amanda L

The bungalow over the water was a highlight, to go off your deck and down the stairs into the water is a must. The turtles and fish were amazing to snorkel and swim with. The food and drinks are on the expensive side but being on an island I expected that. The breakfast and dinner buffets had a variety of foods to choose from and to suffice everyone’s dietary needs. My recommendation try the wok prawns at dinner which are cooked by the chef fresh, delicious.We went to the supermarket on the main island to by snacks and some wine before heading to Doubletree, which we had through the day. The facility was always being cleaned daily and the staff were all friendly. We stayed 4 nights which was plenty of time to relax and enjoy.

Leisure Friends

10/10

Exceptional

11 Oct 2022

Maria

Absolutely loved our stay here. The island is so special surrounded by reef and the staff were exceptional

Leisure Family

8/10

Excellent

01 Oct 2022

Andrew

Good location. Good rooms and facilities.
Food was quite ordinary. Buffet only, and quite expensive.

Leisure Partner

8/10

Excellent

01 Oct 2022

Jason

Nice resort to stay at few days at. Boat ride across makes it feel lovely and remote.
Beautiful island with lots of local fish to see.
A lack of staff caused issues around speed of service at the bar and cleaning away tables which as the Seagulls were a menace (swooping and stealing food) made this worse.
Food selection for kids was terrible unless you count chips every night.
Snack bar was limited and didn’t change.
Pool bar was closed which was disappointing…
Pools were good and kept clean but awkward to access.
Lovely staff who tried their best.

Leisure Family_with_children

8/10

Excellent

23 Sep 2022

Cynthia

This is a beautiful property. We stayed in an overwater bungalow which was sensational. We really enjoyed stepping down from our bungalow straight into the water and floating with the sea turtles. Sunsets were spectacular.

There were a few hiccups that really need to be addressed.

There were some issues with check in because i had booked 3 days and then extended by a day. Despite a message from the property to say they would link the bookings, that had not occurred so there was some confusion at check in. Although apparently resolved our room key and internet access stopped working (twice). Also spa bookings made at the desk did not transfer to the spa. This might have been related to new staff after COVID.

I had read from other reviews that the buffet was disappointing. It was. We only ate at the buffet the first night and then ate at the beach hut (burgers) or from the bar menu. Being a Hilton, one would expect the food offering to be much better than what the buffet was. It was really no better than you would get at a sporting club buffet. Really not up to Hilton standards. There have been enough review saying similar but the resort does not seem to have taken these suggestions onboard.

Despite these 2 issues we did have a really lovely time and would definitely return. We would stay a week if the food improved.

Leisure Partner

6/10

Pleasant

03 Sep 2022

linda

The villas were lovely, safe instructions not very clear at all.
Buffet evening meals were pretty poor, not much choice, no veg. Really let’s the place down.
Billing on check out was completely wrong, Need to put more notices around the resort about snakes.
Will come back oneday.

Leisure Friends