The Palayana Hua Hin

Thailand , Hua Hin-Cha Am-Pranburi
Petchaburi, 1390/19 PETCHKASEM rd.,Cha-am District
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75 reviews shown

6/10

Pleasant

14 Jan 2026

Jeff

It was in a nice location but the hot water wasnt hot and the internet was not the best.

Leisure Family

2/10

Poor

31 Dec 2025

rick

From check in to departure, disinterested and unhelpful staff. Assigned room 47 (when i enquired at checkin about possible villa upgrade,) a corner room next to the trades access and neighboring hotel's airconditioning complex, so constant noise, all night too, with poor sound deadening

Partner

8/10

Excellent

24 Sep 2025

Mark

Very nice hotel, terrific service, but minor wear and tear beginning to show.

8/10

Excellent

23 Jun 2025

Priya

Was an amazing stay! Appreciate the staff and service :) Just a quick feedback.

The air conditioning could be better? the temperature was generally 30 degrees despite how many times we tried to adjust it.

Also, it would be nice if the hotel could provide more mosquito repellants and probably blinds for the high floor units that has the outdoor bath tub.

Leisure Family

8/10

Excellent

10 Nov 2024

david

Great staff m, nice beach good food

Leisure Family

10/10

Exceptional

17 Oct 2024

Devan

Staff was friendly

10/10

Exceptional

02 Sep 2024

Scott

It’s a nice place to stay. No complaints. Maybe not super deluxe like I was expecting but I’d be happy to return.

Business

10/10

Exceptional

02 Aug 2024

Karen

The room, the facilities, the staff and the breakfast buffet were stunning. It was a real treat. The room was so comfortable we could have lived there if that was possible. The service was top notch and we had a great experience

Leisure Partner

10/10

Exceptional

27 May 2024

Verified traveler

Hua Hin chilled break!

Amazing stay, if you are looking to escape the busy cities for a few days and want some peace. Highly recommend staying here. Book the jacuzzi room with sea view. You will not regret it. Bolt works in hua hin so getting into town and the night markets is easy. Enjoy sunrises on this side of Thailand!

Friends_and_family Friends

10/10

Exceptional

13 Oct 2023

Orrawan

The service was excellent. Is not convenient for those without transportation.

Leisure Family

6/10

Pleasant

24 Aug 2023

Andrej

Not worth of your money

Not worth the money. There are better similar hotels around.

Friends_and_family Family

10/10

Exceptional

04 Aug 2023

Nawasit

Verygood

Leisure Friends

10/10

Exceptional

31 Jul 2023

Kevin

Easy check in and friendly staff, very good buffet breakfast.

Friends_and_family Family

10/10

Exceptional

13 Jul 2022

Darell

Friendly, positive staff.

Leisure Partner

8/10

Excellent

29 Dec 2021

Abida Parveen

Great stay but for the toilet flush on last day!

We had booked two bed room, ocean view family suite for two nights. It was very spacious and comfortable
Private beach
Good breakfast
Unfortunately, on the last day, our toilet flush did not work since morning. We called the room service to fix the problem. The technician tried for almost 1/2 hour and still did not fix. For the next few hours, we had to use the toilet in our children’s room. What could have been a great stay was a bit spoiled on the last day

Friends_and_family Family

10/10

Exceptional

16 Mar 2021

mingqing

Very clean. Nice long beach side. Easy access. Near town. Quiet.

Friends_and_family Friends

8/10

Excellent

31 Jan 2020

Chi-wen

good in general~

Friends_and_family Family

10/10

Exceptional

22 Jun 2019

YEN-I

Escape from chaos

We enjoyed our four nights staying at this lovely hotel. The amazing sun rising view with birds chirping from our balcony, especially inside the comfy jacuzzi is a plus. Spacious room and everything inside is superb comfy. It’s very delightful to walk thru the well maintained fairytale like garden path to the sea side restaurant and swimming pool. Only downside would be there is nothing much to do outside the hotel. But in general we are superb happy about everything in the hotel, friendly personnel, delicious food, nice holiday vibe. Recommended for people are looking for few nights escaping from the chaos!

Family

8/10

Excellent

19 Jan 2019

KULWADEE

Breakfast should be improved. Overall was good

Family

8/10

Excellent

14 Jan 2019

Verified traveler

Terrible Villa, Wonderful Rooms.

I initially booked the 4 room Villa and when I arrived at Palayana, I was very excited as the lobby of Palayana looked really beautiful like an extremely high end spa resort. However, upon reaching the beautiful reception, I was told that the villa was at another location. Hence, the buggy took our luggages and brought us to the villa about 3 mins away. When we reached the Villa, it looked reasonable from the outside, but when we went in, the condition of the villa didn't feel very good and clean. In fact, it felt quite dusty and the floors felt a little sticky. However, we still accepted the Villa. On the same night, when we were about to take a shower, we realised that there was only intermittent hot water and the water became cold shortly after not to mention many insects. The next morning, when we took a shower, it was only with completely cold water. We then called the engineer to fix it and during then, we went for breakfast and I told the reception that we would like to change the room as the hot water was faulty and the room wasn't very clean. I was then told that I had to pay if I want to change the room. However, after realising that the heater couldn't be fixed, he then offered to exchange our Villa for 4 regular rooms. The regular rooms were much cleaner and very beautiful. We totally enjoyed the stay in the regular rooms.

Family

8/10

Excellent

14 Jan 2019

KULWADEE

Good hotel to stay for family

Room size is very big. It might be because of my reservation is 4 bed rooms for Ruenthai 4 bed rooms. I really like this kind of room as very good for family. Breakfast should be improved if compare with the price and 4 stars hotel. Room amenities should be more taken care such as telephone which is not working and hair dryer which is broken.Location is good along the beach.

Family

2/10

Poor

20 Dec 2018

Verified traveler

birds flying above you in your villa, swimming with you, pooping on the sofas and eating your food; cockroach crawling on your table sharing the food with you at the buffet breakfast place in which it took the staff minutes before they took any action; drainage in the villa sucks, took days to acknowledge and admit the problem, never expected myself soaking in yellowish and rusty water in an out-of-order jacuzzil

4/10

Poor

17 Aug 2018

Verified traveler

Service bad. Lack of quality management.

Family

8/10

Excellent

05 Jul 2018

Frank

Just an average resort

Resort has started showing its age, needs a bit of a refresh. Was disappointed with housekeeping staff as adjacent rooms in room meals were left in front of their door for 2 days.

Friends

10/10

Exceptional

08 Jun 2018

jirapa

We are happy to receive a great reception on arrival. The rooms are impressive. Secret Surprise a 1 year wedding anniversary for us.

Partner

8/10

Excellent

18 May 2018

Verified traveler

It's good quite place. However, buffet need to improve.

6/10

Pleasant

21 Apr 2018

Verified traveler

the check-in time was 2pm but a large indian group stayed previous night left the premise so late that the cleaning staffs were unable to get my room ready until 4.30pm. Water pressure in my room was relatively low.

Family

10/10

Exceptional

17 Feb 2018

Alan

Great venue

We just loved this hotel,quiet restful and beautifully appointed. The staff were friendly and helpful,great local restaurants minutes walk along the beach.
The breakfast was great so much choice. Overall great relaxing location on the beach

Partner

8/10

Excellent

25 Jan 2018

Sue

Low density, relaxing environment

Overall excellent staff & relaxing environment. Intimate environement for relaxing

Partner

2/10

Poor

20 Jan 2018

Osman

What a joke of a hotel

Worst stay ever! Had to check out early and book elsewhere. Poor customer service, dirty room full of mosquitos and the room had a terrible smell. Avoid this place. Stay at the Dusit Thani Hua Hin for about the same price.

Family

10/10

Exceptional

06 Jan 2018

Verified traveler

Palayana

Fantastic trip, lovely hotel with very friendly and helpful staff

Family

10/10

Exceptional

12 Sep 2017

Verified traveler

Really nice staff, really good restaurent. Highly recommended

6/10

Pleasant

20 Aug 2017

john

Lovey hotel. The extra charges are a rip off

Loved the hotel. Just made the mistake of taking our son with us. Booked for 3 and all accepted but arrived to be told I had to pay for extra breakfast as booking only included 2 people - booking said 3 and that if we wanted a trolley bed it extra charge. Then get to the room and only 2 towels etc. To be honest just can't recommend this place.

8/10

Excellent

28 Jul 2017

Paul

Great hotel, bad location.

Quiet, peaceful but a bit out of the way from central Hui Hin which we could have lived with had location been better. Room: amazing space in family suite, staff very, very helpful, breakfast v. nice but area and beach left a bit to be desired. Beach had 100+ jellyfish plus some sort of sewage flowing into it just beside the hotel. Not pleasant at all, beach unusable. Obviously this isn't the fault of the staff. Place is spotless but a little atmosphereless. We sat by pool one day and virtually had it to ourselves. You have to hire a car if you stay here. Lovely boutique hotel but wrong location for us.

Family

10/10

Exceptional

15 Dec 2016

nutthaphob

Wonderful experiance at the Palayana

I stayed for 1 night 2 days with my family in 3 bedroom villa which was very large and cosy.

My kids enjoyed every bit of their stay and did swimming in the private pools.

The rooms were clean and large and the homejeeping service was excellent.

This boutique resort gave us privacy as well as 5 star experiance at a very noninal cost.

Food was delicious and i liked lasagna and yum som o . All in all a wonderful experiance with family. Best place to relax

10/10

Exceptional

02 Jan 2026

Anna

Vi bodde i en två rums villa med egen pool. Allting var rent och snyggt och personalen så hjälpsam. Resturangen som serverade middag hade ett begränsat utbud av alternativ.

Friends_and_family Family

8/10

Excellent

08 Aug 2025

Jeanette

Good service, helpful people

Very calm and peaceful hotel. The people working at the hotel were very kind and serviceminded.

Friends_and_family Family

8/10

Excellent

19 Aug 2024

Yuko

優雅なリゾート地ではあるしホテルも十分に良かったけど、隣のシェラトンと比べるとどうしても見劣りしてしまう。
一流のホテルではない広々とした綺麗なホテル。
朝食もプールも良かった。

8/10

Excellent

18 Jul 2024

peer lodberg

Palayana cha-am

Super hotel god beliggenhed på stranden , og gode strand restauranter tæt på hotellet. Personalet var super flinke dog kunne dem som sidder i receptionen godt steppe lidt op. Kræver scooter eller taxa når man skulle ind til Hua Hin.

Friends_and_family Family

2/10

Poor

28 Jan 2024

Amanda

I don’t recommend anyone to book this hotel

We were staying at The Palayanas for 7 days, in 4 of them it was a construction site. First they started to renovate so we couldn’t go down to the pool without going through a dark garage in the basement. There was obstacles on the ground so I injured myself . They renovated the men’s toilet so it couldn’t be used one day, they build up for a wedding two days with 25 men that worked nearby the pool so all the female guests were uncomfortable being there. And the day after that they started to renovate the grass.

They gave us NO information before we got there or even when we checked in that this was going to happened that week. We talked to the manager everyday and everyday he promised us that this was the last day for any construction, wedding and so on. But everyday it was a new project going on. We wanted the money back so we could check in to a calm and relaxing hotel but we had prepaid the rooms and he said No. The only thing that he could do for us was to give us a 30% discount in the hotel restaurant and hotel bar which means we had to stay at the hotel to eat and drink to get something in “return” for this madness.

Which means we get ZERO.

Partner

6/10

Pleasant

20 Jan 2024

Christian

Rooms super nice and in good condition.
The outdoor area was tired and boring.
Not for a 5 star hotel.
Service in the evening restaurant was slow, even though we were only 2 parties.

Friends_and_family Family

8/10

Excellent

09 Dec 2023

KULWADEE

I extend this night because I love the place and the service in reception, housekeeping and all except the breakfast and the service there that I’ve mentioned in previous review. It should be improved.

Friends_and_family Family

8/10

Excellent

08 Dec 2023

KULWADEE

Overall is good and I am staying one more night. Only thing should be improved is breakfast and breakfast staff. They don't have service mind at all.

Friends_and_family Family

8/10

Excellent

06 May 2023

Verified traveler

K koyo

ไฟหน้าบ้านไม่ติด ไม่มีการตรวจเชคให้ก่อน ประตูห้องน้ำ และที่อาบน้ำ ไม่มีกลอน คนไทยอาจจะไม่ชิน

Friends_and_family Family

8/10

Excellent

05 May 2023

Kongsak

ไฟหน้าห้องไม่ติด ประตูห้องน้ำสไตล์ตะวันตก ไม่มีกลอนปิดทั้งห้องอาบน้ำและห้องน้ำ อาจจะไม่ชินกับคนไทย 555

6/10

Pleasant

22 Sep 2022

Pui Ying

環境是比較舒適, 但設施不足, 連spa及接駁車出大路也沒有, 比較不方便

Leisure Friends

10/10

Exceptional

29 Nov 2020

Anuphan

ห้องพักใหญ่ สะดวก สบาย โรงแรมอยู่ติดชายหาด เดินเล่นน้ำทะเลได้ เหมาะแก่การพักผ่อน

Partner

8/10

Excellent

04 Jul 2020

Paweena

ทำเลดี มีชายหาด

Partner

10/10

Exceptional

11 Feb 2020

naoki

これまでで一番のプールヴィラ

過去に何度かプールヴィラに泊まりましたが、ここまで広々として豪華な部屋は初めてでした。一階の寝室、バスルーム、シャワールームの広さも申し訳無い上、プールとテラスは二階にあり、広さ、ラグジュアリー感、リゾート感とも申し分無しでした。各階に大きめの冷蔵庫があり、プールサイドで飲む昼間のビール、夜のワインも最高でした。奥さんも大満足で、週末のプチ贅沢旅行にはちょうどいいのではないでしょうか。
唯一改善を期待したいのはホアヒン市街への送迎サービスの最終がホテル発17時、市街地発19時15分と早く、あと1時間遅ければ、プールも街ももっと楽しめて、皆さん喜ばれると思います。
とは言え、我が家には最高のホテルでしたー。

Friends_and_family Family

8/10

Excellent

24 Jan 2020

Verified traveler

無無無無無無無無無無無

Business_and_leisure Partner

8/10

Excellent

13 Jan 2020

Paul

The hotel is nicely situated albeit a bit far from town if you want to go shopping. It is a small luxury hotel with lots of friendly staff. The hotel could use some renovating touches. The gym was small and all equipment that was connected to electricity i.e. treadmill, bike or stair master were all broken or semi broken. The rooms were supernice inside, but some of the outdoor facilities needed some love. The only "bad" or not really great thing about the hotel was the food. The breakfast was very nice, but the Night time food was only ok and if you consider that it is a 5 star hotel and that there is very else to choose from at this location it is a bit of a problem. The prices for food and drink were OK, by European standars very affordable but by Thai standars quite expensive.

Friends_and_family Family

2/10

Poor

31 Dec 2019

Makoto

We’ve got money stolen by Pickpocket

We’ve tried hotel spa and had trouble at there. My wife brought 4000 B with small bag to spa room and ended up she’s got stolen her 4000B after the massage. She didn’t stopped by any place and met any body from our room to spa room in the hotel. We believe something happened during massage. We are very disappointed with the facility that any pick pockets exist. We filed the claim to hotel but they don’t trust us at all. They covered our massage fee but our money didn’t come back. This is our worst experience we’ve ever had before.

Friends_and_family Family

6/10

Pleasant

28 Oct 2019

Omee

ห้องพักสะอาด ใหญ่ แต่Amenity kit น้อยไปหน่อย ตัวรีสอร์ทร่มรื่น ติดทะเล สระน้ำใหญ่

Leisure Self

2/10

Poor

19 Aug 2019

Verified traveler

There is no doubt that this place was a nice five stars hotel when built. But now the stars are gone and it urgently needs some serious maintenance. Poor breakfast, food quality in general is low and the rooms are not cleaned well. The Spa is a small ugly massage room. The villas have a large private pool but the double bedrooms are not connected and too independent to be an option for a family with young children. Very kind personnel but the management is extremely unprofessional. Cross your fingers that you will not need it.

Leisure Family_with_children

10/10

Exceptional

01 Aug 2019

yuk ling

服務態度很好

環境舒適，入住時遇到空調溫度高的問題，但服務人員亦即時協助處理好，特別想讚揚餐廳的工作人員，非常樂意和好客解決我們的疑難，建議早餐可送到房間，謝謝你們給予我們輕鬆的旅程!

Friends

10/10

Exceptional

30 Jul 2019

Verified traveler

Der Aufenthalt in The Palayana, Hut Hin war hervorragend. Sehr nettes und kompetentes Personal. Saubere Anlage und Zimmer. Super!

Leisure Family

10/10

Exceptional

25 Jul 2019

Haze

環境優美

Family

10/10

Exceptional

24 May 2019

Timothy

We stayed in seaview room with 2 bedrooms, it is tidy and nice, which is suitable with kid. All staff are nice and helpful. It is convenient to walk to the beach with my kid. One thing not convenient is traveling and far away from night market and outside restaurants, but staff helps to call taxi and can arrive within 10 minutes.

Leisure Family_with_children

10/10

Exceptional

13 May 2019

Verified traveler

nice & friendly employees.
delicious food.
big room space

Leisure Family_with_children

10/10

Exceptional

19 Apr 2019

Verified traveler

très bon emplacement et personnel adorable
L'hôtel est très bien décoré.

Leisure Family

6/10

Pleasant

26 Mar 2019

Guest23-24MA62

ห้องกว้างขวางดี วิวดี ถ้าเป็นห้อง Deluxe Seaview อาหารเช้าพอใช้ได้ ส่วนที่ไม่ดี คือ ห้องน้ำมีกลิ่นท่อ จอง 2 ห้อง เป็นทั้ง 2 ห้อง และสภาพห้องน้ำไม่ค่อยสะอาด ควรปรับปรุงค่ะ

Leisure Family

8/10

Excellent

23 Mar 2019

Verified traveler

一般的渡假體驗

酒店泳池及餐廳比想像中小，早餐很一般，安排的房間太近lobby，一早就很嘈吵。房間整體都舒適的。酒店位置不近市區，出入都需要的士。

Partner

8/10

Excellent

15 Feb 2019

Sigbjørn

Topp!

Topp service, og beliggenhet.
Fantastisk hage, med flott basseng.

Family

4/10

Poor

11 Feb 2019

Tang

華欣帕拉雅娜酒店的員工(House Keeper) 手腳唔乾淨, 十分失望.
加上由七岩到華欣市中心比想像遠. 塞車十分嚴重

Leisure Family_with_children

10/10

Exceptional

01 Feb 2019

Verified traveler

sehr schönes sauberes und freundliches Hotel.

Das persoal war auch sehr freundlich und vor allem hilfsbereit bei Fragen zu Ausflügen

10/10

Exceptional

27 Jan 2019

Verified traveler

Bra hotell

Trevligt hotell med bra service och poolområde.

Family

4/10

Poor

16 Jan 2019

Verified traveler

family vacation

Location isfar away from Huahin which was no supprise but also even further from Cha Am so in the mddle of nowhere. Resort like this nees to be much better equipped to host people for longer period like week. Skipped exersise due bad gym. We had booked one week but changed to better hotel after two nights without refund which we knew when we made this decisision. Pool average, room ok, expensive restaurant, too few sunbeds. I would give 3 star rating.

Family

10/10

Exceptional

22 Dec 2018

Ole

Fantastisk Hotel med fantastisk personale.

Fantastisk Hotel på stranden, hvor du får tilbake kreftene. Det skjer ikke mye i området, men en liten Taxitur til Hua Hin løser det meste.

Friends

10/10

Exceptional

20 Dec 2018

Mette

Et rolig paradis. Intimt og eksotisk.

Ferie samt bryllup på stranden med min kjære sønn og svigerdatter. Anbefales på det sterkeste.

Family

8/10

Excellent

22 Oct 2018

Halocraft

Good service mind

I stayed in October 2018 with my family. ( 4 persons , 2 Adults 2 Children )

The staffs have good service mind. I love the their welcome drink. The room is clean and have a good view. It is not far from the beach and the swimming pool. It's a good place for the family trip. But you need a car to go into the town and night market. They have an enough parking lot at the basement. They have free Wifi. And the password is very easy to remember. It's your name. But sometimes the Wifi does not work . (Room Tip : The refrigerator is at the balcony ) The balcony is a good place to have some drinks before going to bed. The amenities are good and have a good scent.

I like the breakfast. They provides many kinds of foods and drinks. The omelet is good. You can walk on the beach after the breakfast.

10/10

Exceptional

12 Sep 2018

K.C.

프라이빗 해변이 있는 안락한 호텔

객실이 깨끗하고 편안했습니다.

수영장이 여유로웠습니다.

로비와 호텔 부지가 아름다웠습니다.

무엇보다 걸어서 바로 앞에 갈 수 있는 전용해변이 너무 좋았습니다.

10/10

Exceptional

18 Aug 2018

Verified traveler

Excellent villa

Hotel adjacent to beach, very nice villa room with private pool.

Family

10/10

Exceptional

29 Jul 2018

dany

Waren wegen Überbuchung im neuen schwesternhotel The Yana villas Hua hin untergebracht welches erst im Juli eröffnet hat.das 5sternehotel ist ein Traum,sehr schöne strandlage,ruhig gelegen und Diverse kleine Geschäfte ,Apotheke und Seven Eleven in laufnähe.mit den Grünen Taxis ist man in 15 min in der Stadtmitte von Hua Hin.die Mitarbeiter sind alle sehr freundlich und hilfsbereit .wir hatten eine poolsuite welche besonders gut bei unseren Kindern ankam und die sehr großzügig war.wenn Hua hin dan auf jedenfall wieder dieses Resort👍👍👍👍

10/10

Exceptional

02 Jun 2018

YIJING

讓人很放鬆的飯店

很棒的住宿體驗，很自然的生態，飯店一走出去就是沙灘🏖️

Friends

6/10

Pleasant

25 May 2018

Lalida

พักผ่อน