Mai Hotel

10/10

Exceptional

11 Mar 2026

Crystal

Hands down best hotel we have had in our European trip

Family_with_children

10/10

Exceptional

19 Feb 2026

coleen

I stayed here before and again this time. Really good service, very clean and staff friendly. I’ll come again

Partner

10/10

Exceptional

26 Jan 2026

Abbie

What a beautiful hotel! It’s in a central location but the rooms are quiet, clean and beautifully decorated. Would highly recommend.

Self

10/10

Exceptional

13 Jan 2026

Jodie

Room was lovely

10/10

Exceptional

12 Jan 2026

Bryan

Room was amazing for a great price! conveniently located near the central train station.

Leisure Self

6/10

Pleasant

11 Jan 2026

Matt and Amy

Great location. Clean comfortable room. I wish they had avoided the disappointment of not being able to shower with an honest conversation at check in that the hotel had no hot water. It wasn’t that the issue was not solve able but we had traveled all day wanted a nice room a hot shower before going out to dinner. Unfortunately we had no shower and dinner in stinky travel clothes. Eventually they called to tell us it had been repaired but it was Luke warm at very best. Just be honest with people at check in. Overt the whole situation with not being sneaky.

Partner

10/10

Exceptional

08 Jan 2026

Carlos

excellent

4/10

Poor

04 Jan 2026

Matthew

Unfortunately, my experience at Hotel Mai was disappointing, beginning with check-in. Upon arriving early, the front desk staff member we encountered was rude from the beginning, before even asking our name, we were told check-in was at 3pm. We fully understood and had no issue waiting, but when we asked how we would be notified if a room became available earlier, we were simply told to keep coming back. She said we could not call or email, and would have to keep physically coming back every hour to check if something became available.

Each time we returned to the desk, we were not acknowledged despite the staff member chatting with coworkers. No greeting, no eye contact, no updates. Only after we sat quietly in the lobby for some time did a room become available, again without any apology or explanation.

During our stay, service remained inconsistent. When we requested our room to be cleaned, very little appeared to be done beyond making the bed. Trash was not emptied, toilet paper was not refilled, and the shower soap was completely empty. We had to ask twice for these basic items to be addressed.

We also mentioned our experience with the front desk staff member to other employees, who responded that they knew exactly who we were referring to and that she “has good days and bad days.” This response was surprising and concerning, as it suggests the behavior is known and accepted rather than addressed.

Additionally, the hotel was extremely loud. The walls and paper thin

10/10

Exceptional

29 Dec 2025

Jessica

The staff were all so friendly. Our room a good size and perfect for our 3 nights.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

michael

Room was spotless and staff was amazing

Leisure Family

10/10

Exceptional

09 Dec 2025

Dan

Super tasteful, relaxing vibe. Great staff. Will definitely stay here again

Business

10/10

Exceptional

07 Dec 2025

Andres

We loved are stay at Mai! The staff was very courteous and helpful. The hotel ambient was hommy yet professional and elevated.
Special thanks to the Argentinean lady at the front desk.

Leisure Partner

10/10

Exceptional

02 Dec 2025

William

Nice hotel, close to Central train station. Was clean and comfortable, no complaints

Self

8/10

Excellent

02 Dec 2025

Jack

The hotel is a bid oddly configured involving two adjacent buildings. This meant I had to go up one floor, walk down a long hall and then find the next elevator up to my one of the 6 rooms on that second floor. I got confused first few times. The hotel is also very hard to find, even with your phone and walking directions.
The location is great and the rooms are relatively bigger and newly done, so, once you are there, it’s great. The lobby is nicely decorated and a good spot to wait out the rain. All the staff I interacted with with great- open, honest, helpful. I don’t choose to get breakfast cause I’m a vegetarian, but I looked in on the room, food and vibe and it looked great.

Self

10/10

Exceptional

01 Dec 2025

Gustavo

Amazing location, room was so comfortable and the staff were very helpful throughout my stay. Can't recommend Hotel Mai enough. Next time I'm in town I will stay here again!

Self

10/10

Exceptional

26 Nov 2025

Albert

Great location, exceptional staff and clean room. Loved the Hotel Mai.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Katherine

The room was perfectly laid out for the 3 of us. My son had his own little space and there was lots of room for our luggage. We arrived early in the day and were very jet lagged and they were able to get us checked in early to our room which was a huge bonus. Hotel is located in perfect area for restaurants and exploration. Will definitely stay here again!

Leisure Family

8/10

Excellent

17 Nov 2025

Yuen Kwan

The staff is nice and room is clean. But there is no free bottle of water. They prefer us to drink water from tap or pay.

10/10

Exceptional

15 Nov 2025

Katy

We visited the Mai for our wedding anniversary and had a fantastic time! The staff were incredible and always greeted us with a smile. Our room was always spotless. Given the location, i was worried there could be too much noise but i was so wrong - best nights sleep we'd had in years! 100% recommend and would definitely go back!

Partner

10/10

Exceptional

11 Nov 2025

Washington

Near the central station, 8 minutes walk. In minutes walking you find plenty food and shopping options.

Business

10/10

Exceptional

03 Nov 2025

Tracey

Helpful staff. Excellent location! Quiet.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Laura

Great location and view.

10/10

Exceptional

01 Nov 2025

Ann

Stunning view of the canal, with daily room refreshes that make staying in a hotel my favorite choice. Very friendly staff. Overall, super happy and would stay again.

2 things I want to mention though. 1. They don't offer very many amenities. None in the room, so I'm not sure what was offered if you ask at the desk. However, my TOTM started early (wasn't supposed to happen until after my trip) and I asked for a feminine product at the front desk to get me through the morning/until I could buy some while I was out. The response was \"there's a drug store a 10 minute walk away\" which was bascially a 20 minute free-bleed walk round-trip. If that's hard for you to read, imagine living through it. There are many hotel amenities I could go without, but that should really be considered part of the medical kit supply. 2. I understand that the doors being locked after a certain hour is supposed to be a \"safety measure,\" but as a single woman traveling alone, I was left waiting outside too long for my taste on a few occasions. The proximity to the Red Light district means I was followed and cat called while walking through a few times (the hotel itself is on a quiet, beautiful canal just one street over). If you've ever been followed by a man, you don't want to be locked out of your safe place for a second longer than you have to. Hanging out outside also gives people the opportunity to know whe I'd prefer if the doors were card-key or code-locked for faster and more reliable entry.

6/10

Pleasant

31 Oct 2025

gordon

Room was fine. Staff was very courteous. The sound insulation was very poor, heard conversations in the adjoining rooms and people walking in the room above.

Leisure Self

8/10

Excellent

19 Oct 2025

Mohammed

Nice location

8/10

Excellent

16 Oct 2025

joanne

The triple room (2 beds) was fairly spacious. But either too bright or too dark (i.e. all the lights were on, or none were on). The shower was so dark I needed a flashlight to figure out the fixtures the first time. And I had to get our phone flashlight out to see down the hallway leading to the room. but the beds were comfortable. The room was quiet (looked over courtyard).

Leisure Partner

10/10

Exceptional

10 Oct 2025

Michael

Very fri

10/10

Exceptional

06 Oct 2025

Bianca

EXcellent location to explore from! Near the main train station, subway and canals.
Lovely room with a view of the canal and great breakfast with authentic touches. Thanks for having me!

8/10

Excellent

30 Sep 2025

Daniel

It was good

Leisure Family

6/10

Pleasant

20 Sep 2025

Bart

500 dollars a night, no fridge in unit, glitchy AC

The A/C heating in the unit for the executive suite was problematic to use. The console often does not react to changes, whether heating and cooling and downstairs vs upstairs have a big temperature difference by several degrees. You can also clearly hear your hotel neighbors whether conversations or phone alerts.

My biggest issue was I was expecting a basic necessity in the hotel, whether it’s even a 3 star hotel at 500 dollars a night is highly debatable since there is no fringe inside the unit or any units. In order to cool your items you need to go to concierge and they give you a ticket to store which is highly inconvenient. Also downstairs is not practical with no entertainment or tv but a simple table and oddly placed cabinet. The stairs are problematic at night when lights are off to navigate to the bathroom.

Self

10/10

Exceptional

19 Sep 2025

Carolyn

Hotel Mai checked all the boxes for me: great location near Amsterdam Centraal on the canal, large elevator, no steps too navigate, quiet street, great AC, comfy beds, black out drapes, excellent and substantial breakfast available, self serve happy hour drinks and snacks, no smoking, friendly & helpful staff.
My only complaint is the halls and rooms were very dark. The light system in the room was so hard to figure out we had to take the key out of its setting to get all the lights out at night. Luckily, that didn’t turn off the AC. We had lots of windows for lighting during the day though, and a great view. I highly recommend it.

My triple room was fantastic! The only hotel I found where my friend and I had 2 beds that were slightly separated by a small wall, giving us a little bit of noise protection and privacy.

Leisure Friends

10/10

Exceptional

11 Sep 2025

Andrew

Excellent hotel

Location to die for

Large room with great bathroom

Lovely staff and cute honesty bar

Partner

10/10

Exceptional

10 Sep 2025

Robert

Superb in Central Amsterdam

Thoroughly enjoyed our 2-night stay from the engaging front desk staff to the spacious and comfortable room overlooking the canal. Nice breakfasts. Very central and only 8 mins walk with cases to Central Station.

Partner

10/10

Exceptional

09 Sep 2025

ROBY

Great property near transportation and restaurants. Easy access to Central Station and canal tours.
I would stay there again.

Leisure Family

10/10

Exceptional

05 Sep 2025

Vicky

The room was stylish and spacious, and the bathroom was lovely. The bed and pillows were really comfortable. Some of the staff were very helpful and friendly, while others were less so! I made a special request for bath robes, which were provided. The location is convenient for access on foot to the train station and to Dam Square.

Leisure Family

8/10

Excellent

05 Sep 2025

Diana

The property was fone

Leisure Friends

4/10

Poor

04 Sep 2025

Marilyn

Just outside this hotel, Canal View was dirty with garbage and wine bottles, where homeless people gathered at night. It was not good lighting outside our entrance and including the above mentioned we felt unsafe walking in this area at night. Hemce, we tried to be back tobthe hotel before dark. We paid extra money for a Canal View and we were very disappointed width this. Inside our room the daily housekeeping did not chance our sheets daily. I know thus because there were still crumbs on our bedsheets after eating in bed tge night beforel

10/10

Exceptional

01 Sep 2025

Timothy

Excellent place to stay. Friendly staff, walkable from the train station & downtown areas. Very comfortable bed & roomy hot shower with good water pressure.
Only very minor suggestion is to lighten up the wall colors, which were overly dark.
Would definitely stay here again

Leisure Partner

10/10

Exceptional

28 Aug 2025

Elena

Could have better breakfast options, for being that expensive

Leisure Family

10/10

Exceptional

19 Aug 2025

Ramesh

Decent place for a day stay

Business Self

10/10

Exceptional

19 Aug 2025

Una

Very convenient hotel and staff lovely

Partner

10/10

Exceptional

13 Aug 2025

Michael

Easy walk to all the major attractions and very quiet at night.

Leisure Family

10/10

Exceptional

07 Aug 2025

Adrian

Lovely hotel and great location.

Leisure Partner

8/10

Excellent

06 Aug 2025

Dianna

Beautiful place. Would like ice availability in rooms.

Leisure Friends

10/10

Exceptional

01 Aug 2025

Jen

Lovely hotel in Amsterdam center

This is a stunner of a hotel right in the center of Amsterdam with canal views. Lovely room and bar/lobby. The rooms were gorgeous with high ceilings and plenty of space. Nothing but positive feedback and highly recommend staying at the MAI.

Friends_and_family Friends

10/10

Exceptional

31 Jul 2025

Diane

Very spacious room in a beautiful neighborhood. highly recommend!

8/10

Excellent

31 Jul 2025

Marilou

Localisation parfaite

Très bien située à quelques pas de la centrale, très bon déjeuner, endroit calme mais bruyant car est située sur une rue / secteur animé. Chambre très spacieuse (ce qui est bien apprécié!

Partner

10/10

Exceptional

31 Jul 2025

Dilan

Great hotel in a well connected area and super friendly staff!

Business Self

10/10

Exceptional

30 Jul 2025

Kathy

Conveniently located, and quiet. Only negative, hallways are extremely dark. Brighter lighting would be helpful.

10/10

Exceptional

26 Jul 2025

Karen

Hotel Mai is wonderfully situated a short walking distance from the central train station and the cruise port along one of the canals. There are lots of dining options within a five minute walk. It is the perfect base when visiting Amsterdam.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Roberto

About 2 blocks from the Red Light District and it was so very quiet and peaceful. I couldn't believe it. So close to everything, restaurants, shops, and train station. The room was lovely. Big for European standards and the shower was large with nice HOT water with great water pressure. It was in May so weather was hot and cold but AC worked lovely, the room was always at a perfect temperature. Front desk were accomadating and very kind all the time, didn't matter who was there, they were all very friendly and willing to help and guide. Loved our stay!

Leisure Family

8/10

Excellent

22 Jul 2025

Frank

..

Leisure Partner

10/10

Exceptional

22 Jul 2025

Zaheer

During our 2 weeks in Europe we stayed in 4 hotels in 3 cities. By far this was the best hotel we stayed at. Easy access to the train, shopping and entertainment. The staff was friendly and very accommodating. The hotel and room was immaculate.

Leisure Partner

8/10

Excellent

18 Jul 2025

Robert

4 stars

Leisure Partner

10/10

Exceptional

18 Jul 2025

Amanda

Close to many sites and the Central train station. Stayed in the loft suite and it was lovely

Leisure Partner

2/10

Poor

17 Jul 2025

Janét

Parking is off site and you are unable to pull up to hotel to drop baggage. Streets closed and we’re not told this

Leisure Self

8/10

Excellent

13 Jul 2025

Khawar

So the Hotel was nice and everything but the lighting in the room was very dark. They also charge me for an extra bed for my girls even tho I have one of the big rooms. They said it is a not a double bed room but it is one of the big rooms and it was but they still charge me for an extra bed. Staff was nice and friendly but I would really like them to have extra lighting in the room. My wife is a make up artist and she said the lighting is very minimal.

Leisure Family_with_children

10/10

Exceptional

12 Jul 2025

Joyce

Only one issue I had was getting ice for drinks.

10/10

Exceptional

11 Jul 2025

Ben

Wonderful stay at Hotel Mai

A fantastic boutique hotel in a quiet location with lovely canal views yet so close to all the hotspots in the central area.

Executive Double Canal view room was spacious, clean and comfortable with big windows overlooking the canal
The only things the room lacked was wardrobe / storage space - this wasn't an issue for me as a solo traveler for 2 nights but may not be ideal for a couple on a longer stay - and towel hooks in the bathroom. Loved everything else - comfortable bed, good lighting, good coffee machine.

Very friendly and helpful staff with efficient check-in and check-out. The Honesty Bar next to the lobby is a nice touch, good selection and reasonable prices for a quiet drink at the end of a busy day

Highly recommend Hotel Mai for a stay in central Amsterdam - good value for the quality and the location

Self

10/10

Exceptional

09 Jul 2025

Mostafa

Location location location, was great, just 5 mims to central station. The staff are amazing, super friendly and helpful, five star service. The only thing I didn’t like, was the quality of the bed mattress and the pillows, it was too soft to my likeness. Overall I would definitely recommend it.

Leisure Family

10/10

Exceptional

09 Jul 2025

Brian

GREAT STAY

Leisure Family

10/10

Exceptional

04 Jul 2025

Andrea

Great place to stay

Leisure Self

8/10

Excellent

04 Jul 2025

Erica

Near to station, clean, welcoming reception staff

10/10

Exceptional

02 Jul 2025

Victoria

5 stares all the way

Great location, really central.
Comfy beds and a pillow menu for the best nights sleep.

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

kacia

Centrally located-I will definitely stay here again!

10/10

Exceptional

20 Jun 2025

William

Nice boutique hotel close to many places

Leisure Partner

8/10

Excellent

17 Jun 2025

Veiko

Breakfast menu can be better.

Business

10/10

Exceptional

16 Jun 2025

Claire

Great hotel to stay at! Conveniently located near Centraal station. Very clean and the staff are very friendly!

Business_and_leisure Self

10/10

Exceptional

16 Jun 2025

Joel

My stay at Mai Amsterdam Hotel was absolutely amazing. From the moment I arrived, I was greeted with a warm welcome and exceptional service. The hotel’s decor is modern and stylish, creating a cozy atmosphere that makes you feel at home.

The location is perfect for exploring the city, close to major attractions and with easy access to public transportation. My room was spotless, featuring a comfortable bed, a stunning view, and all the amenities needed for a relaxing stay.

I would highly recommend Mai Amsterdam Hotel to anyone visiting the city. It’s the ideal place to enjoy a comfortable and high-quality stay in this beautiful destination.

Leisure

8/10

Excellent

09 Jun 2025

Hope

Very close to train station and red light district. Wonderful staff, room size was good. Nice shower. Great spot for a couple of days.

Leisure Family

10/10

Exceptional

07 Jun 2025

Anthony

Nice hotel. Spacious room. Good location. Excellent!!!

Leisure Family

8/10

Excellent

03 Jun 2025

Michelle

The hotel was in a fantastic location (China town) it was clean and very comfortable. The staff were great my only negative is the hallway stairwells and rooms are far to dark which is such a shame.

Business Friends

10/10

Exceptional

02 Jun 2025

MICHAEL

It was very nice.

Self

10/10

Exceptional

27 May 2025

Tom

A perfect base for a night and a day in this lovely city. Breakfast was excellent; thank you!

Leisure Family

10/10

Exceptional

24 May 2025

Thys

Cute and Kitschy

Lovely, kitschy hotel conveniently located to the train station and many great restaurants. Excellent breakfast and well appointed rooms. I am a vegan and the server during breakfast made a point of finding some I could eat.

Partner

10/10

Exceptional

24 May 2025

Linda

The Mai Amsterdam was a perfect selection for our overnight stay on Amsterdam. Its location is found with ease. Its staff is welcoming and helpful. The area is located close to wonderful eateries and local sites. We were so pleased!

10/10

Exceptional

21 May 2025

catherine

Great hotel in the heart of Amsterdam. Fabulous breakfast, excellent staff.

Leisure Self

10/10

Exceptional

21 May 2025

Haijun

This is perhaps the best hotel in the red light district, which is at the edge of the red light district - quite but within the famed district, and very close to Amsterdam central-good locatipn.

Leisure Family

10/10

Exceptional

17 May 2025

Devanshi Mehta

Fantastic Stay at the heart of Amsterdam

Fantastic place, quite central in Amsterdam and the room sizes were great too. Really good spot for the price!

Partner

10/10

Exceptional

15 May 2025

Christopher

Awesome

Leisure Friends

10/10

Exceptional

11 May 2025

Fen

Excellent location and decor hotel.

Excellent location; clean around the hotel and in the rooms; lovely decor in the rooms and hotel; mattress is firm and comfortable; bathroom and shower facilities are clean and well maintained; rooms are spacious and modern. Would stay here when I return to Amsterdam.

Friends_and_family Friends

10/10

Exceptional

10 May 2025

Christine

Very comfortable bed. The Nescafé maker was a great way to start the day. We highly recommend the breakfast. Only minutes from Amsterdam Centraal station. Nice canal view. Great staff

Leisure

10/10

Exceptional

24 Apr 2025

Alfredo

Nice room, convenient location on a budget.

Leisure

10/10

Exceptional

20 Apr 2025

Valeria

Great location

Great location in Amsterdam, close to central station. The hotel was clean and staff friendly. exactly as pictured. The staff left me a birthday card. overall a very good stay.

Partner

10/10

Exceptional

19 Apr 2025

SHUIHONG

Very stylish hotel, warm and friendly staff. Like the breakfast too.

Leisure Friends

10/10

Exceptional

13 Apr 2025

Sara

Great location, close to both the station but also ideally situated for exploring Amsterdam. Hotel was clean and tidy, everything we needed for a short break away without children. Staff were friendly and hotel had a lovely outlook onto one of the canals which was fab to wake up to. Would recommend and would go back again.

Leisure Family

10/10

Exceptional

08 Apr 2025

James

Was a great stay, hotel was lovely.

Only minor issue we had was the toilet flush cover slipped so the smaller flush wouldn’t work.

Location was amazing since it was so close to the red light district & the main shopping area but was still a very quiet street right next to the canal.

Would definitely recommend:

Leisure Partner

10/10

Exceptional

08 Apr 2025

Esteban

Great location

Business_and_leisure Friends

10/10

Exceptional

26 Mar 2025

Brendan

The Grand room was large for Amsterdam standards.

Leisure Self

10/10

Exceptional

26 Mar 2025

Dawn

Great location, easy to get to all museums etc. But quiet after a busy day sight seeing. Fabulous choice at breakfast

Leisure Partner

6/10

Pleasant

25 Mar 2025

Adam

The room lacked appropriate furnishings. No chair or anywhere to sit, just a stool without any side table to enjoy a coffee. Didn’t enjoy the room much at all.

10/10

Exceptional

22 Mar 2025

IKUMA

Excellent

It was sophisticated.
Wanna stay again!!

Business

10/10

Exceptional

21 Mar 2025

Jorge

Nice and clean hotel

Leisure Partner

10/10

Exceptional

20 Mar 2025

Chase

My stay was very pleasant. The staff was very friendly and professional. They were able to accommodate me for extra nights as I decided to stay longer. Rooms were very clean and the beds were comfortable, they also have really good pillows. I would definitely recommend this place to everyone, price was reasonable and location was perfect.

Self

10/10

Exceptional

19 Mar 2025

Robson

Hotel is clean, bed is comfortable and the shower was very good, our room was a little darker but we were okay with that…
Thanks Mai, we’ll definitely stay with you guys again!!

Leisure Family

6/10

Pleasant

18 Mar 2025

Natalie

Room and hotel were beautiful but the ceiling was very thin and you could hear all the above rooms movements and it heard like a herd of elephants all night.

Leisure Partner

10/10

Exceptional

16 Mar 2025

Gladys

The decorations were very pretty and staff was very friendly and helpful.

Leisure Self

10/10

Exceptional

16 Mar 2025

Sumita

Great location! And super clean rooms

Leisure Family_with_children

4/10

Poor

10 Mar 2025

Bridget

We stayed one night and unfortunately, the guest in the room above us was very loud. Playing music, talking and walking around. We selected this hotel for several reasons, one of which is that they advertised soundproof rooms. These rooms are not at all soundproofed. I do feel the staff did their best to manage the situation, but it was a problem in the early evening and then again in the middle of the night - around 3 o’clock in the morning.
For this reason, I would not stay at this hotel again.

10/10

Exceptional

10 Mar 2025

Bobby

Beautiful hotel right in the heart of Amsterdam. Me and the mrs had an absolute belter of a time!!!

Leisure Partner