Name: Park Hyatt ST. Kitts
Address: Banana Bay Complex, St Kitts, KN

10/10

Exceptional

10 Jul 2026

Barbara

Very clean, staff very helpful and kind.
Food too expensive, should have a market for snacks, fresh fruit etc

Partner

10/10

Exceptional

29 Jun 2026

Elvis

It was great

10/10

Exceptional

17 Jun 2026

Reham

Loved my room and enjoyed my few days on the property. It was quiet due to it being low season. I did appreciate the respect having a restaurant on site that serves local Caribbean food. There is nothing worse than a property only having “continental” food and not proving an opportunity to enjoy local cuisine.

The staff were all friendly and helpful anytime I had a question. They were great about booking transportation and excursions for me.

Self

10/10

Exceptional

10 Jun 2026

Bradley

This place is simply amazing. My wife and stayed here for a couple days in June and loved it. It was peaceful, the staff were amazing and the food was absolutely fabulous. It is well worth the visit.

Partner

8/10

Excellent

30 May 2026

David

Very nice resort, though starting to look a little worn in places. Room was very comfortable and the staff were very nice and attentive. It is about a 20 min drive back and forth into town, so rental car is definitely helpful, unless you just plan to stay on the resort. Water taxi to Nevis comes straight to the Hyatt dock, which is nice. Only major complaint was the prices on the resort - while the room itself wasn’t terribly priced, the food, drinks and everything else for sale on site were extremely high, even by resort standards. As a result, we opted to eat and shop mostly away from the Hyatt (even shopping at the Four Seasons on Nevis was a bargain by comparison!)

Family

4/10

Poor

24 May 2026

Patricia

We are seasoned travelers that have been to over 100 countries and prefer upscale hotels. The Park Hyatt didn't meet our expectations. The rooms are outdated, the food is mediocre and the restaurant's service is pretty bad. The lobby, the pools and the grounds are pretty and well maintain but that is all.

Partner

8/10

Excellent

24 Apr 2026

Kathryn

We had a really nice stay and enjoyed our time there. The food is very expensive as well as additional taxes and fees.

Partner

10/10

Exceptional

12 Apr 2026

Shawn

Food was on the expensive side and the beach was not as easy to swim as other areas of the island, but the resort itself and the staff are wonderful. We had a great stay.

10/10

Exceptional

07 Apr 2026

Emily

Everything was wonderful. No complaints at all.

Family_with_children

10/10

Exceptional

09 Sep 2025

Keshma

Park Hyatt is luxury

Leisure Family_with_children

10/10

Exceptional

05 Sep 2025

Salma

We would love to go back

Leisure Partner

10/10

Exceptional

31 Aug 2025

Juan

I recently stayed at this hotel for a short getaway, and it exceeded my expectations in all the right ways. The highlight of my stay was definitely the pool room — waking up to a beautifully view of Nevis was absolutely breathtaking. It made every moment feel calm and refreshing.
The room itself was clean, modern, and comfortable, with everything I needed for a relaxing stay. I appreciated the peaceful atmosphere and how well-maintained the facilities were, especially around the pool area.
Although my stay was short, it was memorable, and I’d happily return for a longer visit next time. Highly recommend it for anyone looking for a quick escape with a view that truly delivers. Only reason I didn’t rate it higher was because some of the restaurants/bars were closed probably because is slow season

Leisure Partner

10/10

Exceptional

19 Jul 2025

Britta Monique

Exceptional service from everyone at the resort! Beautiful updated rooms. Amazing pools and restaurants to enjoy! Definitely going back again! Hands down best vacation!

Leisure Friends

10/10

Exceptional

13 Jul 2025

Arnaldo

The property was beautiful, rooms were clean and had amazing views of the ocean. The staff stole the show, they were friendly and attentive. Food and drinks were good. Hotel had plenty to do to keep you busy with kayaking, paddle boarding, chess, and pool basketball. Overall wonderful stay.

10/10

Exceptional

11 Jul 2025

rosmund conway

Love it

Leisure Family_with_children

8/10

Excellent

30 Jun 2025

BETTY S

wonderful stay except understaffed at front desk making check in and out very frustrating. there was only 1 person in reception covering both concierge and check in. took at least 1/2 hr just to be acknowledged.
unfortunate, because trip was otherwise great!

Partner

8/10

Excellent

25 May 2025

Dawn Samantha Michelle CHoo Ket

Breakfast, pool bar, housekeeping and Fisherman village staff were all friendly professional attentive. Had a great experience.
Guest with small kids, please take note you can only go to 2 /3 of the onsite restaurants.

Stone bar is only for adults NO kids. We weren’t told this at check in or when we made the reservation for dinner.
It was quiet upsetting when we arrived with our 8 year old and was turned away. Sadly nothing extra was given as a peace offering Over all our visit was enjoyable.

10/10

Exceptional

10 May 2025

Casey

Exceptionally friendly staff

Leisure Family

10/10

Exceptional

06 May 2025

Brian

Our room was excellent, close to the Caribbean and the hotel pool. The room was well designed and spacious. The resort is clean and well managed. The staff is super friendly and accommodating. The restaurants offer a good selection, but some things are not well prepared and everything is crazy expensive. They add the service and taxes, which are like a 30% adder. For instance, they will cook all meats perfectly to whatever temperature you order, but they massively overcooked the lobster. Don't order pancakes or waffles (very dense, and falls apart like cornbread) if that's your thing. Service at the pool is very slow...

Leisure Family

10/10

Exceptional

03 May 2025

Henry

Beautiful property with a very cleverly and brilliantly designed setup. The pool area meeting the beach and units all with excellent views. The adult pool was intricately designed to maximize enjoyment and privacy.

Many dining options, each with different flairs.

Leisure Family_with_children

10/10

Exceptional

30 Apr 2025

Barbara Jennifer

Fantastic!!!

8/10

Excellent

27 Apr 2025

Hambar

swimming pools

but accounts handling nil

8/10

Excellent

06 Mar 2025

Gregory D

Great property, 4 star quality. Grounds are beautiful, food is great! But it’s expensive, the rooms with pool are great, but the pools are not heated, so if you coming in lower temp dates, 80-85 pools are cool, including the personal and common pools.

Leisure Partner

10/10

Exceptional

25 Feb 2025

Ilia

Excellent, well designed and maintained luxury resort with plenty of space, great facilities, and choice of rooms.

Leisure Family

8/10

Excellent

12 Jan 2025

Elizabeth

great family spot.

10/10

Exceptional

13 Dec 2024

Adrian

Beautiful property, nice rooms, loved how easy it was to move between the pool and beach. Staff was very helpful. Food at the restaurants was excellent. Really enjoyed our stay.

Our kids did crafts at the kids club for bit while I could workout or sit by the adult pool.

Leisure Family

10/10

Exceptional

24 Nov 2024

JOSE

great!

Leisure Self

8/10

Excellent

18 Oct 2024

Lisley

We loved the property and their staff! Everyone was extremely friendly and helpful 🙏

10/10

Exceptional

12 Oct 2024

ken

Quiet , beautiful , excellent food and service .

Leisure Partner

10/10

Exceptional

30 Sep 2024

Stacy A

Though we selected to stay during off season.. some restaurants/activities/shops were closed.. it was a beautiful resort, great food and extremely friendly staff - it was worth the closures..

Leisure Partner

10/10

Exceptional

02 Sep 2024

Amanda Marie Jeanne

Our heartfelt thanks to the whole team at the Hyatt. We loved every minute of our stay. The resort is gorgeous, the rooms large, well appointed and designed and the staff were exceptionally friendly and helpful. We came to St Kitts for a wedding with other guests staying at villas and the Marriott and everyone agreed the Hyatt was an incredible experience. We would love to return with the family again. Special shout out to the staff at the Great House - every one was exceptional.

Leisure Partner

10/10

Exceptional

30 Aug 2024

Noelle Maria

This property was amazing. A true spa retreat resort that looks out at Nevis and pretty removed from “the strip”. One of the nicest beaches and pools. Staff is so friendly too.
They do not have an ATM and most of the taxis prefer or “only take” cash. A boat dock right on the property makes a quick day trip to Nevis very easy ($60 round trip).

Leisure

10/10

Exceptional

12 Aug 2024

IOANNIS

This was our 3rd time visiting this property. Celebrated our 20th wedding anniversary. Started the vacation off with a couples massage at the Sugar Mill spa onsite. Chef Aular prepared a fantastic and memorable anniversary dinner for us. Loved it, as always. Friendly staff. Many staff members remembered us from our prior visit last fall and made us feel most welcome. Clean and spacious rooms. Beautiful view of Nevis. Planning on going back as soon as we are able to.

Leisure Partner

10/10

Exceptional

09 Aug 2024

Miriam

The staff were beyond friendly and helpful. One of the nicest hotel experiences I’ve ever had. Grounds are manicured and beautiful. Room had beautiful view and cleaned twice daily. A gem hotel and beautiful island.

Leisure Family

4/10

Poor

03 Aug 2024

John

Value for Price Isn’t There

Over $10k for a suite with 2 rooms for a week vacation is hard to justify at this resort and, frankly, St Kitts. They nickel and dime you for everything. People are nice but not friendly and not particularly skilled. The resort was mostly empty and I found it inexplicable they don’t discount some to get more people. You can have an epic vacation on St Barts for the same price.

Friends_and_family Family

10/10

Exceptional

15 Jul 2024

eileen

The staff was consistenly friendly and attentive. The grounds were manicured and clean. No empty glasses or wet towels left.
Ice water at the poolside and beachside was absolutely refreshing and the courtesy sun screen and cooling gel.

Leisure Family

10/10

Exceptional

07 Jul 2024

Jeffrey

AMAZING!! Property was unbelievable and the staff was top notch! We will definitely go back in the future.

Leisure Family

10/10

Exceptional

06 Jun 2024

Steve

Amazing staff - specifically Oral and Terrance. Beautiful country.

Leisure Partner

10/10

Exceptional

06 Jun 2024

Taryn

Outdoor pools 😍

Leisure Family_with_children

10/10

Exceptional

05 Jun 2024

Cristina Betancourt

Well kept property, great service, secluded. Food wasn’t great but you can always eat in town.

Leisure Family_with_children

10/10

Exceptional

24 May 2024

Dante

The infinity pools were clean, refreshing and beautiful. The beach was very nice and quiet. I woke up early twice, to watch the sun rise over large hills. Absolutely worth it! My wife and I went with two other couples in May of 2024. I felt like we had the hotel all to our selves. It was awesome! The staff was very polite and accommodating. Next time we plan to take advantage of more complementary activities at the hotel.

Leisure Friends

10/10

Exceptional

28 Apr 2024

Sukwon

Very nice property, great swimming pool with unmatched view of Nevis. Staff is terrific!

Leisure Family_with_children

10/10

Exceptional

13 Apr 2024

Suzanna

We loved our stay. It was quiet and felt very exclusive. Just wished there were more food choices and more stores. The market is cute but too small. And the other stores were never open and when they were they didn’t sell much. Gelato and smoothie hut were great.

Leisure Family

10/10

Exceptional

08 Apr 2024

Lynne

Beautiful property

6/10

Pleasant

16 Mar 2024

Camilo

I’m still shocked at how expensive everything was on resort. They charge 5 star major city centre prices (London, my, etc) for limited amenities and variety, while taking every opportunity to overcharge you for EVERYTHING. One Scoop of kids ice cream? $4 usd… cheapest bottle of (not great) wine? $80 usd… want to play basketball for more than 30 minutes? Oh yeah, you’ll pay for that too. I’m still trying to figure out what I paid for before arriving. Every day can easily cost you $750 usd. It was nice, but it’s still the Caribbean and this place has a mediocre beach with no amenities. I wish we would have had a better experience, but totally not worth it. Would not recommend.

Leisure Family

8/10

Excellent

11 Mar 2024

Jonathan

La propiedad es muy bonita y la vista espectacular. El check in fue tardado no obstante me dieron late check out y una comida de cortesía, por lo cual quedamos agradecidos. La ducha de mano del baño se dañó e inmediatamente lo arreglaron. La respuesta ante los inconvenientes fue correcta no obstante uno no espera esos inconvenientes en un hotel de ese precio.

Leisure Partner

6/10

Pleasant

18 Feb 2024

Frank

The property is beautiful and the scenery is absolutely gorgeous. However that’s about all this place has. The service is incredibly slow and not attentive. If you’re big on food, the food here was not good. Everything is very expensive for the quality of food and service. You have to put the towels on your own chairs and chase waiters and call to remind of cleaning rooms often. Not even the cocktails were good and took 30-45 minutes to get a drink. We took a ferry to Nevis at the Four Seasons for dinner and it was a huge difference in service and food and drinks. There’s even a live band at night. At Park Hyatt, it’s completely dead at 9:30pm. There was no music even during the day. It would be nice to have a bar. We got engaged here on Valentine’s Day and couldn’t ask for a better view but that’s about it. The woman in the marketplace makes the best smoothies and coffees, highly recommend just going to her for those drinks. And one girl at the pool was the most attentive. Upon checking out, we requested a car to take us to the airport and they were 30 minutes late and no one knew what they were doing. The hotel is beautiful but food and service is everything.

Leisure Partner

10/10

Exceptional

17 Feb 2024

Joseph

Peaceful and quiet, if your looking for rest and relaxation this is the place

Leisure Partner

4/10

Poor

08 Feb 2024

Chelsea

Service is absolutely poor. Nobody around to help and when they do it’s with little to no care. Food is awful. Limited options, and half the stuff on the menu isn’t available. They make substitutions without asking. Rooms are not cleaned. Floor is dirty, my feet were black from walking around the room every day. Our sheets were never changed the whole 6 day stay. Robes were stained. Scratches on the floor. Should not be considered a five star resort.

Leisure Partner

10/10

Exceptional

21 Jan 2024

annette

A price of heaven with a price off course. Will be back

Leisure Partner

10/10

Exceptional

19 Dec 2023

yaniv

Staff, service and property are all wonderful and an absolute joy.

Leisure Partner

10/10

Exceptional

03 Dec 2023

Dave

Beautiful property, great views of ocean and beyond

Leisure Family

8/10

Excellent

25 Nov 2023

TRANG

Staff was very friendly and helpful; breakfast buffet was mediocre

10/10

Exceptional

12 Nov 2023

Michael

Location, facilities and people were amazing. Very scenic and quiet. Ability to shop was very limited and going anywhere was a bit costly. Seafood restaurant on site was unbelievable.

10/10

Exceptional

23 Oct 2023

Kieara

Great property and staff was really nice

Leisure Partner

10/10

Exceptional

16 Oct 2023

Kai

Staff was great, property was beautiful
Food was jusf ok, need some improvement in that area

10/10

Exceptional

04 Sep 2023

margaret

Beautiful area and warm friendly staff!

Leisure Family

10/10

Exceptional

22 Aug 2023

Esther

fantastic resort, family & I had a great time

Leisure Family

10/10

Exceptional

04 Aug 2023

Kenneth Douglas

An amazing island and amazing hotel! We can’t say enough good things about the Park Hyatt, the pool was unbelievable and the best resort pool we’ve ever enjoyed. The breakfasts were delicious, the dinners amazing and all fun ambiance’s. We loved all the complimentary water toys and the layout of the resort is perfectly imagined. However, as amazing as the resort is…nothing beats the people of St. Kitts, they were welcoming, offered fabulous service, kind and that alone is the reason we can’t wait to go back.

Leisure Family

10/10

Exceptional

28 Jun 2023

Trevon

The property is beautiful!! Definitely have the Wow effect upon arrival. The views are captivating to say the least.

Leisure Family

10/10

Exceptional

25 Jun 2023

Matthew Scott

Had the most Amazing time celebrating my 50th Birthday here. The whole staff truly went above and beyond. Definitely will come back.

Leisure Family

6/10

Pleasant

09 Jun 2023

Ronan

The aircon in my room didnt work! Got a champagne for the problem, but the problem wasnt solved, was too hot to sleep in the room. Woke up sweating! Food is below average. Facilities are great. Housekeeping great. Everyone was attentive and helpful.

Leisure Partner

10/10

Exceptional

01 Apr 2023

Kelly

This property is stunning. The pool is especially beautiful and never crowded. Friendly and attentive service. Spacious rooms.

Leisure Family

10/10

Exceptional

19 Feb 2023

Brian

Excellent property. will def be back again

10/10

Exceptional

12 Dec 2022

Michael

AC unit out for a day but fixed the next day.

Leisure Partner

10/10

Exceptional

26 Nov 2022

Alex J

Staff was exceptional. Food at all restaurants was great. Loved this hotel.

Leisure Family

10/10

Exceptional

22 Nov 2022

Jeanine

It was the best landscaping! Staff were wonderful and the rooms and service were the best. I wish they had nightly live music/entertainment. It’s kinda far from the town and it would be helpful if there were bands or even karaoke nights. Otherwise I wouldn’t change a thing.. can’t wait to go back!!

Leisure Friends

10/10

Exceptional

14 Nov 2022

Audrey

The property was extremely clean. The employees were all so very helpful and accommodating. I would highly recommend staying at this property. Everything was done promptly and they went above and beyond assisting us.

Business

8/10

Excellent

24 Oct 2022

Jennifer L

The property was in great shape. They were doing some up-keeps and had scaffolding in front of one building. Our private plunge pool was.missing a couple of tiles, but that was it. Everything else was pristine.

Leisure Partner

8/10

Excellent

20 Oct 2022

Mirela

Location of the room didn’t like!

Family

10/10

Exceptional

03 Sep 2022

Michelle Leigh

We travel quite a bit and I have never had a better experience with employees on a resort!! Everyone there is so kind! We could stop anyone and ask anything, they all helped!!! Everyone always smiling and saying hello. There were several bellman that were awesome!! I wish I remembered one’s name he was so cool! We stood and talked to him for a while several times. Highly recommend this resort. (Dining options were slim due to off season)

Leisure Family

10/10

Exceptional

02 Sep 2022

Ronald

Beautiful property But was too far from town.

Leisure Family

10/10

Exceptional

01 Sep 2022

Errol J

The property is beauriful and very well maintained - the staff Cassi-Ann, Sheba, Nicole, Jacqueline, J and everyone else who worked the week of our stay was absolutely phenomenal - as well as our driver Chanika. They all made our holiday most enjoyable. Thanks guys🙂

Leisure Partner

10/10

Exceptional

25 Aug 2022

Gordon

Property is wonderful. So are the pools and staff.
We had a leak in our closet that engineering tried to fix twice but it continued to leak. Our clothing got wet twice due to this leak.

Leisure Partner

10/10

Exceptional

15 Aug 2022

Susan

The location is a little bit out of the way but well worth it if you are looking for relaxation in a beautiful oasis. Incredible service always with a smile. Food ingredient quality was excellent but a bit overpriced. Staff was very helpful, rooms and grounds are exceptional. Fitness center, pool, spa all wonderful.

Leisure Partner