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Best Western Plus Thionville Centre

Metz · France

9 Allee Raymond Poincare 9, 9View location

8.6/10Excellent663 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.8/108.8
Location9.0/109.0
Neighborhood8.6/108.6
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Thionville Centre

This 4-star hotel offers a modern base in the centre of Thionville. Guests can enjoy views over the adjacent Wilson Park from the hotel's rooftop terrace or relax with a drink in the on-site bar.

The property includes a wellness area with a spa, sauna, and a fitness centre for guests to use. Each contemporary room is air-conditioned and includes complimentary Wi-Fi and satellite television. A buffet breakfast is available each morning.

The hotel is situated a 2-minute walk from Wilson Park and within a 10-minute walk of the Thionville TGV train station.

Read more about this hotelShow less

A stay at Best Western Plus Thionville Centre places you in the heart of Thionville, steps from Parc Wilson and 8 minutes by foot from Parc Napoleon. This spa hotel is 1.1 mi (1.8 km) from Pont Ecluse Nord and 1.3 mi (2.1 km) from IUT de Thionville.

Make yourself at home in one of the 60 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Thionville? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 12 for children
    • Pet fee: EUR 5 per accommodation, per night
    • Service animals are exempt from fees
    • Late check-out fee: EUR 40 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    English

    French

    Spanish

Nearby attractions

Parc Wilson 0.2 km / 0.1 mi
Parc Napoleon 0.7 km / 0.4 mi
Pont Ecluse Sud 1.3 km / 0.8 mi
Pont Ecluse Nord 1.4 km / 0.8 mi
IUT de Thionville 1.7 km / 1.1 mi
Regional Hospital Metz-Thionville 2.2 km / 1.4 mi
Château de La Grange 2.6 km / 1.6 mi
Fort de Guentrange 3.6 km / 2.2 mi
Jardin des Traces 6.3 km / 3.9 mi
Piste de karting de Cattenom 11.1 km / 6.9 mi
Caniparc de Gandrange 12.2 km / 7.6 mi
Plage du club de voile 12.9 km / 8 mi
Patinoire Municipal 15.6 km / 9.7 mi
Amnéville Zoo 16 km / 9.9 mi
Snowhall Amneville 16.5 km / 10.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Year of most recent renovation: 2011
  • Total number of rooms: 60
  • Number of floors (main building): 4
  • Twin rooms: 16
  • Double rooms: 38
  • Superior rooms: 6
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 62 more facilities & services
  • EuroCard
  • City centre
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • ShopExtra charge
  • Terrace
  • Bicycle storage
  • Gym
  • Newspapers
  • Luggage room
  • Toaster
  • Clothes dryer
  • Library
  • Electric kettle
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Breakfast room
  • Conference room
  • Meeting room: 1
  • Projector
  • Conference hostess
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • TV lounge
  • Game roomExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Early bird breakfast
  • Picnic
  • Snacks
  • Non-smoking establishmentExtra charge
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Single-Use Plastic FreeExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 5 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    DOUBLE COMFORT

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    DOUBLE STANDARD

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 5 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    DOUBLE SUPERIOR

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Safe
    • Wi-fi
    • Desk
    • Satellite TV
    • Housekeeping
    • Soundproof room
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    DOUBLE STANDARD

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Hairdryer
    • Safe
    • Wi-fi
    • Desk
    • Satellite TV
    • Housekeeping
    • Soundproof room
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST
    TWIN STANDARDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    TWIN STANDARD

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Thionville Centre

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Thionville Centre

8.6
Excellent
663 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.8 /10
Location
9.0 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
28 May 2026
David
Excellent hotel and very helpful staff
Business
10/10
Exceptional
16 May 2026
trevor
Did not have breakfast or use the spa
Partner
10/10
Exceptional
24 Apr 2026
SARAH
Conveniently located hotel, very comfortable family room with plenty of space to move around. We were pleasantly surprised by the breakfast selection which was excellent & really tasty!
Family_with_children
10/10
Exceptional
05 Jan 2026
Jasmine
The room was spacey and bathroom was clean and have more than enough towels and toiletries to last us for our stay. The front desk staff were efficient and bi-lingual which was helpful to our non french family.
Friends_and_family Family
8/10
Excellent
08 Sep 2025
RonnieKay

Birthday trip

It was good. I like the Best Western chain. The staff was super friendly. The only problem was we weren't able to get on the rooftop because of construction and somebody thought they needed to sweep the stairs in the stairwell at 2 AM.
Partner
10/10
Exceptional
26 Aug 2025
Randy
The hotel is on the outside of the city center
Walking around the area was a great treat
Lot's of restaurants and quiet
City center is basically a mall with no traffic
Leisure Family
10/10
Exceptional
30 Oct 2024
Madog
Sauna was both private and very well appointed
Business Self
8/10
Excellent
06 Sep 2024
Sajid
Gu
10/10
Exceptional
18 Jul 2024
Rohit
Good facility
Leisure Family
8/10
Excellent
07 Aug 2023
Verified traveler

Friendly Staff,Clean Rooms and Enjoyable Breakfast

The hotel staff was friendly, and the room was a reasonable size and clean. The breakfast offered fresh orange juice and was enjoyable. However, there was a discrepancy in the advertising, as the hotel lacked a swimming pool and rooftop access.
Friends_and_family Family
10/10
Exceptional
25 Jul 2023
Karina

Mother-daughters Europe trip

Arnaud and the other staff members had exceptional service and they were warm and friendly.
Friends_and_family Family
8/10
Excellent
20 Jun 2022
Brian
The hotel is in a nice walkable area near shops and restaurants. The staff were nice and helpful. We enjoyed the convenience of sending out our laundry. The only problems are the air conditioning could not keep up and we were hot and uncomfortable all not and parking is available but not included in the price. I had to move my car at various times to take advantage of free street parking from 9pm to 7am.
Leisure Family
8/10
Excellent
11 Nov 2020
Margaux

Pas de ménage?

Bonjour,
Nous n’avons pas compris pourquoi la chambre n’était pas nettoyé en journée
Sinon séjour agréable
Partner
6/10
Pleasant
19 Feb 2020
Verified traveler
The hotel was not as I expected but the staff was very courteous and professional, so I would still recommend Kyriad.
Leisure Self
8/10
Excellent
24 Jul 2019
Peter

Kyriad Thionville

Needed a last minute hotel to stay at en route to ferry next day departing from Travemunde. Hotel was clean and we got two rooms that were connected so worked out well with our two kids. No restaurant in hotel but a breakfast buffet was available on the morning at least. No secure parking available either so parked opposite hotel which didn’t feel completely safe as there were quite a few dodgy characters lurking about. Thionville itself was a pretty run down town with low class restaurants and clientele so after walking around the town for an hour or so it was nice to get back to the hotel.
Family
10/10
Exceptional
17 Sep 2018
Antoinette

Great hotel

Very cozy, spacious, and clean room, great for relaxing after a though day at work.
8/10
Excellent
13 Sep 2018
Verified traveler
Good quality hotel. Clean. Easy access off highway
8/10
Excellent
04 Sep 2018
Verified traveler
Nice hotel in the town near to some really good restaurants. However not sure why it is a 4-star as it does not have many facilities.
10/10
Exceptional
13 Aug 2018
Bobby

Great place to Stay!

Hotel was clean and in a great location in the city center. Staff was frriendly and went above and beyond to be helpful to us. Would higjy recommend
Partner
6/10
Pleasant
13 May 2018
Misbah
We were really excited to stay at the hotel because of its perks such as the roof top garden but unfortunately we were told it was closed off for the week and wouldn't be open till the end of the next week which was very annoying.

The bedroom AC didn't work.

Overall the staff were really friendly which was nice.
Partner
10/10
Exceptional
27 Mar 2018
Laura

Exceeded our expectations!

We stayed our 1st and last night of our vacation since our plane tickets were for round trip to the Luxembourg airport which is a 1/2 hr drive and we had a car. Our vacation was in France. We loved the location, great staff, very nice and modern decor, good space in room and bathroom. We had breakfast both stays. Very nice breakfast room and wonderful food and choices. Hot and cold options. Lovely staff in breakfast room. You can easily squeeze fresh OJ! What a treat. Would absolutely stay again( we did). One more thing, we wanted to eat at a restaurant a couple of minutes walk from the hotel on our return trip that was closed on our 1st visit. We arrived Sat night at 7 and the lovely man at check in offered to see if he could get us in and he did at the time we wanted- it was a very busy night there and a wonderful dining experience and we were so grateful to him for doing it. People were just showing up and they were turning them away.
Partner
8/10
Excellent
13 Sep 2017
Verified traveler
As expected have used regularly for business trips
6/10
Pleasant
01 Jun 2017
Lisa

Kyriad Thionville

Was recommended this hotel by family who live locally. The position of the hotel is very good, central and next to a local shopping center. Staff overall are good especially Thomas at reception - he could not do enough for us and is really an asset to the hotel. Big plus is the bar that is open all day and night, but beware, there is a beautiful rooftop terrace available for which you are charged $19 euro an hour (and that does not include drinks)- ridiculous really - the terrace should be available free for hotel guests! Have never heard of this system at all? As for the rooms, a bit disappointing - no bar fridge, shower is awkward to use and we actually had no hot water one late evening - definitely a no-no in this industry. We also had issues with the temperature control in our room - only to find out that ALL room temperatures are controlled centrally by some system so that the temperatures are either set for cool in Summer and warm in winter - problem is we encountered hot weather and the heating setting was still on making our room hideously hot until they could change the whole system over. The hairdryer was dangerous, with a hose that blows the heat through to the handheld dryer, which becomes searing hot whilst in use (why not supply a normal hairdryer?). The BIG problem is this hotel is trying to be energy saving, environmentally friendly with all these whiz bang systems which really do not benefit the hotel guest at all. Probably would not stay there again.
6/10
Pleasant
12 Jan 2016
Verified traveler
New hotel, though rooms are small. Central location in Thionville.
Partner
8/10
Excellent
20 Sep 2015
Verified traveler
Located above a shopping centre whose carpark shuts at 8pm. Arrived too late to make use of it and parking around the hotel steets was busy. Other than parking hotel was clean and modern. Located very close to local restaurants and shops.
Family
8/10
Excellent
03 Aug 2015
Verified traveler

Goog access to Thionville city centre

Excellent location, helpful and pleasant front desk, business facilities limited. Extra charge for access to fitness area a surprise. Reception doubled as bar staff. No restaurant. However, good and varied restaurants and bars close by. Generally, good rapport qualité prix. A pleasant stay overall, but more suited to leisure than business.
8/10
Excellent
18 Jun 2015
Jason

Thionville hotel

Ok for the price and star rating.
Furniture/decor a little modern and arty but ok for comfort.
Wifi works well and tv/stereo good quality.

Good position near town center.
Town is nice and worth a visit for shopping or some tourism.
8/10
Excellent
23 Feb 2015
David

Very satisfactory

Very satisfied with this 'business' stay. Hotel was very good
10/10
Exceptional
11 Sep 2014
grumpy jock

Just what I was looking for

My score says it all. The hotel is ideally situated for shops and restaurants and looked as if it was new. I hope it stays like this. We did not eat in the hotel but I was generally very impressed by the package.
8/10
Excellent
12 Jul 2014
I.N.

Great experience

We enjoyed our stay in the hotel, the room was very clean and quite comfortable. The location was also great- just next to car parks and on the shopping street of the small town. The town itself was simply lovely, everyone we talked to was most helpful and kind. All in all, great experience.
8/10
Excellent
01 Jun 2014
Verified traveler

Nice Clean hotel in the centre of town

We booked this as a stopover on our way back to England from Italy. We were pleasantly suprised with the hotel. Very clean, looks like it has just been refurbished. Right in the center of town, with 2 car parks very close by. The price was very good, and would definately stay there again.
10/10
Exceptional
14 Nov 2013
BC

Quick Stay Before Flight

We needed a place to stay before our flight from Luxembourg, and the Kyriad was perfect. Nice, clean and people were friendly.
10/10
Exceptional
21 Oct 2013
sunshine
The hotel was very convenient, modern and extremely clean. I would definitely have no hesitation to use this hotel again.
8/10
Excellent
15 Jun 2013
Dino

Not bad, unless they overbooked your room...

Not bad for the price.
Partner
10/10
Exceptional
20 Dec 2012
Chris

Very very nice

Parking underground, supermarket and shopping centre next door, very clean and modern rooms. And a very nice price - will be staying at more Kyriad properties after this stay. Recommended.
Family
8/10
Excellent
20 Jun 2012
S H

Modern well-located hotel

The hotel offers excellent value for money, and is ideal for anyone paying a short visit to the area. The rooms are clean, comfortable and modern - but the room we were initially given had a loose toilet seat. On bringing this to the attention of reception, we were immediately allocated another room. The breakfast provided (12 euros) was fine, although hot food was in short supply. There is no restaurant for evening meals, but the hotel is located very near to a number of restaurants in the town. Similarly, there is no allocated parking at the hotel, but it is situated next to an entrance to an underground car park, and opposite a surface car park - so no problem there either!
8/10
Excellent
13 Mar 2012
Michael

Must like a european experience.

Our double bed room consisted of a double bed and a roll out. No place luggage racks or storage. Typical eurpean room. Shower in bath was not separated from facilities. Dressing after someone showered turned out to be a wet experience in an unfalttering way.
8/10
Excellent
30 Dec 2011
Verified traveler

Nice and clean hotel and friendly staf.

Badroom smels bad
10/10
Exceptional
18 Jul 2026
Karsten
udmærket, kan klart anbefales
Business
10/10
Exceptional
13 Jul 2026
Steven
Fint hotel. Koselig. Centralt.
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Stephane
Personnel rien à redire, très serviable et à l'écoute Emplacement parfait en plein centre ville Chambre très propre et très belle, manquait juste un mini frigo par ces fortes chaleurs.sinon tout était parfait Je recommande
Partner
8/10
Excellent
03 Jul 2026
francois
Ras
Partner
10/10
Exceptional
28 Jun 2026
Cedric
Nous avons passé une nuit très agréable dans cet hôtel, la chambre était très propre et disposait de toutes les commodités tel qu une machine à café, bouilloire, air climatisé... Le petit déjeuner est très varié et de qualité..
Partner
10/10
Exceptional
25 Jun 2026
SAMET
Clean room, best employee
Partner
4/10
Poor
20 Jun 2026
Verified traveler
Our stay at this hotel was very disappointing.

During the night, one of the ceiling panels actually fell down because water had been leaking from the air conditioning unit. The carpeted floor became completely soaked, and we had to place towels all over the floor to limit the damage and keep the room usable. This is not something guests should ever have to deal with.

The bathroom drainage was also almost completely blocked. Every time we took a shower, water flooded across the bathroom floor. It looked as if the drain had not been properly cleaned or maintained for a very long time.

The room itself had a strong and unusual chemical smell that was unpleasant throughout our stay.

The breakfast buffet was by far the poorest hotel breakfast buffet I have ever seen. They placed raw eggs on the buffet and expected guests to boil them themselves. Seriously, am I supposed to stand there cooking my own eggs? If guests have to prepare their own breakfast, it should not be advertised as a buffet, or at the very least it should not be charged as one.

Communication was another issue. The staff member responsible for the breakfast area spoke very little English. Something as simple as asking for water became unnecessarily difficult.

Overall, the hotel appears poorly maintained, the breakfast offering is inadequate, and the service falls well below what should be expected. I would not stay here again and cannot recommend it to others.
Friends_and_family Family
8/10
Excellent
14 Jun 2026
Gonçalo
Chambre propre. Personnel très agréable et accueillant.
Self
4/10
Poor
09 Jun 2026
DAVID
Jolies chambres, par contre le petit déjeuner était juste catastrophique....pas de viennoiseries, une demi baguette de piètre qualité pour 8 personnes dans la salle du petit déjeuner, des beignets décongelés rassis, qualité des produits pitoyables....
La seule chose de correcte, le jus d'orange frais....
Pour un tarif prohibitif.....honteux....J'ai signalé à la réception à mon départ mais bon, peu de réactions...
10/10
Exceptional
30 May 2026
Petra
Alles gut,vielen Dank!
10/10
Exceptional
26 May 2026
Gonçalo
Chambre toujours propre. Et personnel très accueillant et agréable.
Self
10/10
Exceptional
24 May 2026
Fredrik
Personalen i receptionen var fantastiskt trevliga och hjälpsamma. Väldigt trevligt hotell mitt i ett litet centrum. Många bra restauranger och barer på gångavstånd
Partner
8/10
Excellent
12 May 2026
Rajesh
Bien
Self
2/10
Poor
05 May 2026
Sarah
Propreté des chambres laissant à désirer.
Salle de bain mal agencée.
Pas de clim
Odeur de remontée d’égouts dans la chambre
Partner
10/10
Exceptional
16 Apr 2026
Leila
Personnel courtois, hôtel propre
Self
8/10
Excellent
14 Apr 2026
Rajesh
Chambre propre, petit déjeuner correct.
Self
4/10
Poor
13 Apr 2026
Catherine
No access to the Spa, rooftop not open. Parking not free as mentioned on the website.
Family_with_children
6/10
Pleasant
09 Apr 2026
Yesenia Esmeralda
Kein Zugang zum Wellness: man muss zahlen. 1 person per 1 Stunde 30 euros. Das ist einfach übertriebene price
Und Dachterrasse war zu...
Kein Parkplatz. Du muss in der Nähe das Hotel suchen...
Partner
10/10
Exceptional
02 Mar 2026
Felicia
Le personnel nous a très bien accueilli la chambre était propre ce que nous avons apprécié c'est la machine à café avec le thé
Self
10/10
Exceptional
02 Mar 2026
benoit
Impeccable
Self
10/10
Exceptional
21 Feb 2026
Gonçalo
Chambre et service impeccable
Self
10/10
Exceptional
18 Feb 2026
Justine
Séjour au top
Partner
10/10
Exceptional
17 Feb 2026
Christian
Tout était parfait
Il manque un petit déjeuner rapide avec juste café et une viennoiserie
8/10
Excellent
31 Jan 2026
Kerstin
Sehr freundlich es Personal sehr hilfsbereit und unser Zimmer war sehr sauber. Frühstück hat noch Luft nach oben
10/10
Exceptional
27 Jan 2026
Stéphanie
La chambre était impeccable! Le personnel est vraiment adorable , j'aime beaucoup venir dans cet établissement
10/10
Exceptional
15 Jan 2026
Hugo
Personnel vraiment accueillant, excellent petit déjeuner et chambre très propre, je reviendrai sans hésiter !
Business
10/10
Exceptional
11 Jan 2026
Brigitte
Personnel très agréable et disponible.
Business
2/10
Poor
02 Jan 2026
Fabien
Équipements a revoir très déçu. Robinet qui fuit et met de l'eau partout. Douche avec débit d'eau variante et pour clôturé le tout femme de ménage qui rentre dans la chambre à 7h30 sans toquer
Business
2/10
Poor
02 Jan 2026
Zied
Une bonne impression à l'arrivée. Un bon accueil. Chambre propre. Cependant au moment de se coucher un matelas complètement mou dû à l'usure. Un creu énorme au milieu. On est allé le signaler mais la personne n'en avait rien à faire. J'ai dus passer ma nuit assis. Hôtel à fuir
Partner
10/10
Exceptional
30 Dec 2025
Gonçalo
Chambre propre. Petit déjeuner correct avec de marge de progression en fruits.
Business Self
4/10
Poor
30 Dec 2025
Nicolas
Petit déjeuner sans oeufs brouillés...pourtant il n'était que 8h45 et le personnel a refusé d'en refaire...
Friends_and_family Family
8/10
Excellent
20 Dec 2025
Gonçalo
La chambre est propre
Business Self
10/10
Exceptional
18 Dec 2025
Michael
Au top
Business
8/10
Excellent
13 Dec 2025
Patrick
Hôtel situé au centre ville assez proche de la gare par la nouvelle passerelle. L'hôtel ne possède pas de parking.
Hôtel confortable. Personnel accueillant et serviable.
Petit déjeuner très moyen pour le prix (19€) : baguettes mais pas de pains, Les plats censés être chauds (oeuf, bacon) sont froids... Préférable de le prendre dans la galerie commerciale d'à côté.

Partner
10/10
Exceptional
05 Dec 2025
Maxime
Top
Business Self
8/10
Excellent
05 Dec 2025
Marianne
Prima kamer en badkamer en een heerlijk ontbijt. Hotel is gunstig gelegen,
Partner
10/10
Exceptional
28 Nov 2025
Stéphanie
Très bien. Personnel très agréable et serviable
Business
10/10
Exceptional
23 Nov 2025
Loyd
Super
Business Family
10/10
Exceptional
22 Nov 2025
alain
ras
Business
6/10
Pleasant
19 Nov 2025
Vincent
Déception car sauna noté dans descriptif d’hôtel et choisi pour cela mais en fait il aurait fallu payer 30€ de plus pour en bénéficier !!!
Partner
6/10
Pleasant
10 Nov 2025
david
L'accueil super
La chambre super
Le réceptionniste apres minuit on a eu impression de le deranger
Le petit déjeuner
10/10
Exceptional
27 Oct 2025
Eléonore
Un petit déjeuné correct. Le personnel très agréable.
Friends_and_family Family
8/10
Excellent
24 Oct 2025
Topcon
le petit dejeuner est hors de prix 19 euros
hotel tres propre
les televisions avec des clips videos tres kitch
bouteille d eau offerte
cafetiere dans la chambre tres bien
Business
8/10
Excellent
20 Oct 2025
ANDRE
Séjour d'une nuit. Personnel agréable. Parking aisé la nuit.
Business
6/10
Pleasant
19 Oct 2025
DUTHU
Chambres pas terrible
Pas d explication pour la machine à café
Pour un 4 étoiles beaucoup d imperfections
Et en plus 45 minutes dehors a minuit car personne pour ouvrir
inadmissible j attends un retour
Partner
6/10
Pleasant
07 Sep 2025
Verified traveler

Hôtel confortable avec quelques hics

La chambre sentait l’humidité. Le rooftop, tant vanté, était inaccessible. Le petit-déjeuner est assez et reste moyen. Malheureusement, les autres hôtels à Thionville sont moins propres et moins soignés.
Partner
10/10
Exceptional
05 Sep 2025
Alejandro
Nice and close to the train station
Leisure Family
10/10
Exceptional
04 Sep 2025
Benoit
Chambre confortable et silencieuse
Business
10/10
Exceptional
24 Aug 2025
Christel

Hôtel très agréable

Nous avions une suite familiale et avions demandé un lit enfant a notre arrivée tout était installé.chambre très spacieuse et belle.literie très confortable.nous avons passer un très bon séjour. Petit déjeuner très copieux vraiment très satisfaite des prestations
Friends_and_family Family
6/10
Pleasant
19 Aug 2025
Karine

Hôtel correct, bon rapport qualité prix, décevant

Hotel correct, chambres assez petites, pas de minibar, cafetière très compliquée à utiliser, pas de vue sur la ville même du rooftop, espace bien-être très bizarrement placé, sans aucune intimité sur le passage vers le rooftop, très peu de produits mis à disposition dans la sdb, bref, un peu decevant...
Friends_and_family Family
6/10
Pleasant
09 Aug 2025
Saskia
Er wordt aangegeven parkeren is gratis, maar uiteindelijk is er geen plek en dan moet je betaald parkeren. Hotel ligt prima op loopafstand van een winkel centrum. Hotel rook in de gang niet zo fris. Het ontbijtbuffet kon beter. Was niet het bedrag van 30euro waard voor 2 personen.
Leisure Partner
6/10
Pleasant
27 Jul 2025
Suzan

Nice beds but halls has bad odour (sewage)

Room is spacious, nice beds.
But hallway has strong sewage odour.
Friends_and_family Family
6/10
Pleasant
19 Jul 2025
Mickael

Peut mieux faire

Bon hôtel mais pour plus de 120€ et pour un 4 étoiles on peut trouver mieux
Business
10/10
Exceptional
10 Jul 2025
Sara

Dejligt hotel

Dejligt ophold på et skønt og rummeligt værelse.
Morgenmaden er god med et lækkert udvalg.
Friends_and_family Family
8/10
Excellent
06 Jul 2025
Hedi
excellent hotel. le seul point negatif est la lumiere qui s allume automatiquement la nuit quand on va aux toillettes .
Partner
6/10
Pleasant
15 Jun 2025
Randi

Nice hotel, but need to fix airconditioner.

Nice hotel, bur aircondition did not work properly. Since this was a hot night it was difficult to sleep.
Partner
6/10
Pleasant
30 May 2025
Youssef
Séjours confortable pour une petite semaine, cependant le gros point noir c'est le parking de l'hôtel qui est inexistants. Oui il y a des place dans les rues.... mais c'est pas surveillé et pour un hotel 4 étoiles on serait attendu a d'avantage de confort.....
Business
8/10
Excellent
11 May 2025
kenneth

Nice stay

Good value for Money. Good breakfast and a small gym.
Friends_and_family Family
6/10
Pleasant
23 Mar 2025
Gerard
Pourquoi PLUS ? Je n'ai rien vu de plus que dans un autre Best Western. L'isolation acoustique n'est pas terrible. Il n'y a pas Canal PLUS contrairement à d'autres.
Bref, correct, sans PLUS.
10/10
Exceptional
23 Mar 2025
Boris
Nice hotel, friendly staff
Leisure Family
8/10
Excellent
22 Mar 2025
Seyed Hossein
Nette Empfang, groß und saubere Zimmer, angenehme Unterkunft.
8/10
Excellent
16 Mar 2025
Gregory
Tout était parfait sauf le petit déjeuner très mal organisé
Tables non débarrassées à temps et déjà plus de jambon a 8.30
Pour le tarif ce point la edt vraiment a revoir
Self

Location & surroundings

Best Western Plus Thionville Centre
9 Allee Raymond Poincare 9, 9, Thionville, France

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Best Western Plus Thionville Centre

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